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COMPANY 411<br />
PROJECTION LIGHTS & STAGING NEWS<br />
People, Products,<br />
Philanthropy<br />
Define Company<br />
By RichardCadena<br />
If you want a peek into the corporate<br />
culture of any <strong>com</strong>pany, get to know<br />
its CEO. For Electronic Theatre Controls,<br />
better known as ETC, the CEO is the<br />
guy in the Birkenstocks who was once<br />
described by a family friend as “the one<br />
who talks.” (His brother and co-founder<br />
of the <strong>com</strong>pany was described by the<br />
same friend as “the one who thinks.”) The<br />
telling part is that the CEO, Fred Foster,<br />
is the one who tells the story. It’s a testimony<br />
to the kind of humor and humility<br />
you’ll find in this seriously successful<br />
man and the <strong>com</strong>pany he leads.<br />
On the surface, it might seem that the<br />
success of the <strong>com</strong>pany is entirely due to<br />
the success of its products. After all, 2.3<br />
million of the <strong>com</strong>pany’s Source Fourbrand<br />
fixtures have been sold. You can<br />
hardly find a performing arts space today<br />
that doesn’t have them, and for good<br />
reason. The Source Four spotlight totally<br />
redefined the industry’s expectations of<br />
the ERS and changed a <strong>com</strong>monly used<br />
1000-watt fixture into a more efficient<br />
575-watt fixture that produces more<br />
light. Their introduction in 1992 started<br />
a virtual transformation of the entire industry,<br />
one shipment at a time.<br />
And if all the 1.5 million ETC Sensor<br />
dimmer modules that have been<br />
shipped were stacked one on top of the<br />
other, they would reach a height of over<br />
36 miles. Most of those dimmers are<br />
controlled by one of the many consoles<br />
the <strong>com</strong>pany has manufactured over the<br />
years, starting with the Concept in 1982<br />
and culminating, to date, in the Eos, Ion,<br />
Congo, Congo jr, SmartFade and Smart<br />
Fade ML consoles.<br />
2MHz to 2MS4s 411<br />
There was a time, however, long before<br />
the Eos and Congo, when the Foster<br />
brothers could only dream of making a<br />
living designing and selling technologically<br />
advanced theatrical lighting equipment.<br />
While they were attending the<br />
University of Wisconsin-Madison, the<br />
brothers and friends Gary Bewick and Jim<br />
Bradley built a <strong>com</strong>puter-based controller<br />
with the dream of one day selling it to<br />
the Metropolitan Opera. The four friends<br />
built the hardware and programmed the<br />
software around an Intel 8080 microprocessor<br />
running at 2 MHz. That was in<br />
1975, and this prototype would be the<br />
44 <strong>PLSN</strong> SEPTEMBER 2008<br />
first seed of what would grow to be ETC.<br />
Bill Foster was the first president of<br />
ETC, but he soon answered a different<br />
calling, pursuing a physics Ph.D. and<br />
later a political career. This year he was<br />
elected to the U.S. House of Representatives,<br />
after working as a scientist at Fermi<br />
National Accelerator Laboratory for 22<br />
years. Fred Foster, on the other hand, left<br />
school to continue his entrepreneurial<br />
dreams, developing and marketing his<br />
lighting products. Since day one, he has<br />
been busy in the ETC offices, building<br />
the <strong>com</strong>pany with the help of his talentheavy<br />
staff.<br />
Through a series of acquisitions, ETC<br />
has be<strong>com</strong>e a highly regarded, internationally<br />
recognized brand. In 1990, ETC<br />
acquired Lighting Methods, Inc (LMI),<br />
taking them from a controller <strong>com</strong>pany<br />
to a dimming and control manufacturer.<br />
Two years later, ETC acquired the intellectual<br />
property for the Source Four fixture<br />
and suddenly became an end-to-end<br />
provider of theatrical lighting systems.<br />
The acquisition of Arri GB in London<br />
established their European presence in<br />
1995, and they expanded into Asia in the<br />
same year.<br />
The astute observer in the late 1990s<br />
might have speculated that the one<br />
missing piece of the puzzle was automated<br />
lighting. And indeed, rumors<br />
swirled around the industry about the<br />
<strong>com</strong>pany’s plans to enter that market.<br />
In 1998, ETC acquired the Irideon line<br />
of exterior color-wash fixtures and architectural<br />
moving-yoke fixtures. Never<br />
living up to ETC’s technical standards<br />
however, the line was eventually discontinued.<br />
Instead, ETC went to work on its<br />
own, unique Source Four-based automated<br />
fixture. Noted programmer Tom<br />
Littrell (first ever to use moving lights,<br />
1981 Genesis tour), came on board to<br />
shepherd ETC’s Source Four Revolution<br />
to market in 2003.<br />
Corporate Mission: Fun 411<br />
But ETC’s products are only part of<br />
the picture. Dig a little deeper and you’ll<br />
find a <strong>com</strong>pany culture inspired by genuine<br />
concern for employees, customers,<br />
the industry, and the environment alike.<br />
It is perhaps the only lighting manufacturer<br />
whose mission statement contains<br />
the word “fun.” It reads brightly: “ETC<br />
David Lincecum, marketing manager, left, with Bill Gallinghouse, vice president of business development and marketing.<br />
“In the past few years, ETC has listened<br />
harder than ever to what the industry<br />
was saying about the need for innovation in<br />
control systems.”<br />
— David Lincecum, ETC marketing manager<br />
will develop great new products for the<br />
lighting world, listen to customers and<br />
give them more than they expect, have<br />
fun and make money.”<br />
ETC’s Web site captures the philosophy<br />
of the <strong>com</strong>pany in a few lines. There’s<br />
a bit about Company Management (people),<br />
Company History and Awards (products),<br />
Corporate Philanthropy (giving),<br />
and the Environmental Policy (caring).<br />
What the Web site doesn’t reveal is<br />
how ETC recruits and retains its talent.<br />
Many of the almost 700 employees are<br />
long term, very talented people who actively<br />
contribute not only to the <strong>com</strong>pany,<br />
but also to the industry. Steve Terry,<br />
vice president of R&D, has been a leader<br />
in the industry and helped develop many<br />
of its standards since his days as the coowner<br />
of Production Arts in New York. Today,<br />
he sits on several ESTA-related <strong>com</strong>mittees,<br />
as does Dan Antonuk, ETC R&D<br />
network products development manager,<br />
who chaired the ACN Task Group.<br />
Two of ETC’s marketing product<br />
managers, Sarah Clausen and consultant<br />
Anne Valentino, came to ETC having<br />
worked with other console manufacturers.<br />
Dennis Varian, R&D senior technical<br />
product manager, came from Light<br />
& Sound Design. The three were instrumental<br />
in bringing ETC’s recent Eos and<br />
Congo console lines to market, and these<br />
are among the first brands to readily support<br />
ACN, the newest control protocol in<br />
the industry.<br />
“In the past few years, ETC has listened<br />
harder than ever to what the industry<br />
was saying about the need for innovation<br />
in control systems,” says David<br />
Lincecum, ETC marketing manager. “As a<br />
result we’ve overhauled our control offerings.<br />
It’s been big change, and we’re<br />
very pleased with how the market has<br />
responded.”<br />
Going to Town 411<br />
If you visit ETC’s new 328,000-squarefoot<br />
headquarters, you will immediately<br />
get it. The “fun” that was put in the mission<br />
statement is more than just a philosophy;<br />
it’s a way of life for this <strong>com</strong>pany,<br />
starting the moment you set foot inside.<br />
The atrium is a full-blown Town Square<br />
straight from the 1940s, <strong>com</strong>plete with a<br />
life-size recreation of the café in Edward<br />
Hopper’s Nighthawks painting. A 40-foot<br />
façade features a theater marquee and an<br />
art deco skyscraper, masking the <strong>com</strong>pany’s<br />
offices and various departments. Every<br />
scenic-designed detail brings Town<br />
Square to life.<br />
Foster directed the design group that<br />
included architects, builders and ETC em-