pdf file format - Regina Qu'Appelle Health Region

Pursuing Learning,
Innovation & Research
ANNUAL COMMUNITY REPORT 1997-1998
WORKING TOGETHER FOR A HEALTHY COMMUNITY

A Year of Pursuing Learning, Innovation & Research
A Message from the Chairperson
and the Chief Executive Officer
The year 1997-1998 was a challenging one for the Regina Health District.
Throughout all the changes in work practices and work places, your health
care delivery and support team continued to learn and to grow.
We pride ourselves on being a learning organization. We are constantly
researching and acting on ways to make things better for our clients, residents
and patients.
All of us who work within the Regina Health District took pride this year in
having the District held up as a model for all of Canada in the way we deliver
integrated, client-centered care. The
learning that went on through this
accreditation process continues to
make us better at what we do for you.
Garf Stevenson and Glenn Bartlett review
floorplans as new construction nears
completion at the Regina General Hospital
We learn as an organization but we
also teach. Medical students from the
University of Saskatchewan’s College
of Medicine trained here throughout
the year. The District also provided
experience to students in other
programs, in cooperation with
educational institutions across
Canada.
Research and learning lead to innovation. Sometimes these innovations are
on a large scale. The Regina Health District is recognized as unique in the
country in having developed a completely coordinated approach to ensuring
that our clients and patients are given the care they need, when and where
they need it.
The human touch is critical to the work of the Regina Health District. It is as
vital to us to develop small innovations – such as lunch choices for patients in
palliative care – as it is to create innovative systems to coordinate care.
Ultimately, all lives are lived one day at a time. The quality of the care we give
each day, and the compassion, understanding, and support we demonstrate to
those in need, are the ultimate tests of whether our pursuit of learning,
innovation and research has meaning.
Table of Contents
3 • Strategic Framework
4 • Goals
8 • Learning
10 • Innovation
12 • Research
14 • Boundaries
& Population Served
16 • Services Offered
18 • Organization
& Leadership
20 • Financial &
Staffing Highlights
21 • Statistical Review
24 • Facilities & Services
For further information regarding
material presented in the Annual
Community Report, please contact
the Regina Health District Public
Affairs Department.
PHONE
(306) 766-5365
FAX
(306) 766-5414
MAIL
2180 - 23rd Avenue,
Regina, SK S4S 0A5
E-MAIL
publicaffairs@reginahealth.sk.ca
WEBSITE
www.reginahealth.sk.ca
Garf Stevenson
Chairperson
Regina District Health Board
Glenn S. Bartlett
President & Chief Executive Officer
Regina Health District
COVER PHOTO:
Paige Rorbeck pursuing learning at
Wascana Rehabilitation Centre School.
© Copyright 1998 Regina Health District
2
Regina Health District

The Regina Health District’s
STRATEGIC
FRAMEWORK
Our Mission
Working Together for a Healthy Community
The Regina Health District provides a comprehensive array of health
services to its residents, and, through the provision of unique and
specialized services, supports the health care needs of southern
Saskatchewan.
Our Goals
Client-Centered Service
• Provide accessible, holistic and
culturally sensitive services that
facilitate informed client choices.
Integrated Services
• Improve service delivery.
Our Values
Success will be achieved through commitment
to our shared values.
Respect
All relationships, decisions and
actions will be guided by
honesty and fairness.
Caring
An attitude that is reflected in
everything we do.
Our Vision
• delivering client-centered
services that are accessible and
responsive to the changing
needs of our community.
Participation
Everyone has a role to play in
building a healthy community.
The Regina Health District will promote a
healthier community by:
Continuous Improvement
Improvement will be guided
by personal and organizational
learning and growth.
• creating an environment
that fosters individual
responsibility, teamwork
and client satisfaction.
Client Satisfaction
• Improve our clients’ perception
of our organization and service.
Individual Responsibility
and Teamwork
• Promote health.
• Promote individual responsibility
and teamwork within our
organization.
Learning, Innovation
and Research
• Continuously improve our care
and service through ongoing
personal and organizational
learning and growth.
Needs-Based Services
• Reduce inequities in health.
• Prevent disease.
• Create a healthy environment.
• Encourage behaviours that
support health.
• Improve health services.
• being a leader in the provision
of integrated health services.
• pursuing learning,
innovation and research.
Annual Community Report 1997-1998
3

Working to reach our
DISTRICT
GOALS
The Regina Health District
aims to improve,
continuously, the care and
service it provides.
It does this through
ongoing learning, both for
staff and for the
organization as a whole.
Ongoing learning guides the
District to its goals in many
ways. The District studies
the outcomes of client care
and audits the use of
services, so it knows where
to make improvement. The
District also compares its
performance with other
health care organizations,
striving to put in place the
best practices in Canada. As
well, at any given time,
staff and professionals in
the District have many
ongoing research projects
that will, ultimately,
improve the care and
service provided to clients.
On these pages are some
examples of how the
District is reaching its goals
through learning,
innovation and research.
4
Regina Health District
Client-Centered Service
“You are very focused on your clients”
After visiting with staff and clients at Regina Health District sites in June
1997, the survey team from the Canadian Council on Health Services
Accreditation spoke to District board members and employees about their
findings.
Ruth Duffy, one of the surveyors, said that often staff are at the top of an
organization and clients are at the bottom, but that’s not the case in this
district.
“We really felt that, after a week and a half with you, you have inverted this
pyramid, this triangle, and, in fact, your clients are most important. We
saw this everywhere we went. You are very focused on your clients . . . and
everything else exists in support of those clients.”
Duffy said that during its review, the Council saw approaches that are
trend-setting for Canada.
“I believe that this senior management team and Board, and, in fact, this
organization, is really about to say to the rest of the country, ‘Look at us.
This is the way to grow an integrated service delivery system in health care.
Look at us, we’re the role model. We can show you how it’s supposed to be
done.’ All of us will be watching and know you can do it.”
Helping Our Youngest Clients
Mothers and their newborns are now
receiving more help with breastfeeding
in the maternity area of the Regina
General Hospital.
The Regina Health District surveyed new
mothers in June 1997. The mothers said
that they would have liked more
consistent advice about breastfeeding,
which is the best method of infant
feeding.
As a result, the District hired lactation
consultants or breastfeeding specialists.
The lactation consultants have two roles.
They teach nurses about breastfeeding
and provide guidelines to follow so that
nurses are better able to help mothers
and newborns. They also help the moms
and babies who are having more serious
problems.
The District plans to continue surveying
new mothers with the goal of learning
how best to promote breastfeeding.
Research resulted in improved service for
mothers and newborns

Integrated Services
Education Precedes Integration
In the Regina Health
District, construction and
renovation are making
room to bring together
hospital services, add new
programs, and provide
sophisticated new medical
equipment for clients.
The District’s goal is
integrated services to
enhance the health care
provided to clients.
One of the services to be
integrated at the Regina
General Hospital is
cardiosciences, which
includes coronary care,
cardiac surveillance and
cardiac diagnostic units.
While the new area was
under construction, the
District’s Education and
Development Services
Department brought
cardiosciences
staff together to make
plans. In eight focus-group
sessions, the 150 staff
members discussed
delivery of patient care,
how the new unit will
function, staff care,
clarification of roles, and
managing the move.
As well, Clinical
Development Educators
updated the staff’s clinical
skills, taught them how to
manage the unit’s new
equipment, and orientated
them to their new site.
The Regina Health District
recognizes that integrating
services is not as easy as
putting hospital staff and
equipment together in one
location. The vital task of
educating staff must be
done before moves take
place.
The SWADD Study
In order to achieve the goal of integrated services, the
Regina Health District reorganized services and introduced
the System Wide Admission and Discharge Department
(SWADD).
SWADD was developed to ensure patients receive the best
care possible. By having one department look after all
admissions and discharges in the health care system, the
District will improve access, coordination, continuity,
communication and discharge processes.
SWADD is a unique approach in Canadian health care, so
it’s crucial to evaluate its impact systematically.
During 1997 and 1998, the District gathered information
for a comprehensive study of the new department. The
study will examine the effectiveness of SWADD in
improving quality of care, access of patients to care,
integration of services, health outcomes, and costs.
The evaluation of SWADD goes beyond simply measuring
its effectiveness. The study will also attempt to identify for
which groups of patients and for what particular services
SWADD works best.
Client Satisfaction
The District’s goal is to deliver client satisfaction
Survey Tracks Client Satisfaction
Research conducted in the Regina Health
District has shown that nine out of ten
patients are highly satisfied with the care
and service they received in hospital.
The client survey was conducted in 1997
by the Conference Board of Canada,
which was invited by the District to do the
research. The purpose of the research was
to improve service to clients.
The survey asked 1,800 clients about their
hospital experiences, tracking their
opinions on the different programs and
services they received.
An indicator called “total satisfaction” was
developed to measure the combined
results of answers to three separate
questions. The questions related to client
satisfaction with quality of care, the
likelihood that clients would want to
return to that site for treatment, and how
they would describe the care they received
to friends and relatives.
Ninety-two percent of the clients surveyed
said they were very highly or highly
satisfied with the care and service they
received in Regina Health District
hospitals.
Annual Community Report 1997-1998
5

Individual Responsibility & Teamwork
Working for a healthy smile
Toothaches hurt, and, if the problem
is serious, they’re expensive to treat.
That’s why Public Health nurses with
the Regina Health District designed
a new program to prevent children
from getting dental disease.
They launched a program to get
children at the Public School Board’s
Early Learning Centre, and their
families, to brush their teeth. They’re
hoping it develops into a habit that
will last a lifetime.
The program got under way with a
lot of help from teachers and a grant
from Saskatchewan Health.
Public Health Services developed the
program after research showed that
more than one third of the children
at the Early Learning Centre already
had problems with their teeth. That’s
about 10 times more than the
provincial average.
The preschoolers brush their teeth
twice a day at school. To encourage
parents to take responsibility for
dental care at home, the District
supplies a dental care pack and
teaches family members how to
brush their teeth and why it’s
important.
The preschool dental project
supports the District’s goal of
encouraging individual responsibility
for health while working in
partnership with others in the
community.
Learning, Innovation & Research
Providing Education and Experience
The Regina Health District is more than a provider of health care
services.
The District is a teaching organization, providing hands-on experience
to more than 100 students every year. This is done in partnership with
universities and secondary education institutions across Canada.
The learning partnerships are often innovative. A new Nursing Critical
Care Course is being developed by the Regina Health District,
Saskatoon District Health and Saskatchewan Institute of Applied
Science and Technology (SIAST).
In the course, nurses interested in working in critical
care areas such as intensive and cardiac care units first
do theoretical work, then do practical work under the guidance of
skilled critical care nurses.
In addition to nurses, the Regina Health District teaches researchers,
therapists, pharmacists, dietitians, technologists, pastoral care
providers, clinical psychologists, and administrators.
Students refine their skills and prepare themselves for independent
practice by working alongside competent, experienced professionals
as they deliver care and services to our clients.
The District provides learning and work experiences for co-op
university students from across Canada in Engineering,
Administration, Science, and Master of Business Administration
(MBA) courses. The students are paid and work as employees during
the four to eight-month-long work terms, which are part of their
university curriculum.
Researching the Facts
Evidence-based medicine is
about making decisions based on
the facts, not on personal beliefs
or guesswork. To come up with
the factual basis for decision
making, the Regina Health
District conducts scores of
research studies each year.
In 1997, the District’s Clinical
Research and Development
Program completed a study on
those waiting for cataract
surgery. Useful judgments on
waiting periods for elective
surgery require a good
understanding of how waiting
does – or does not – affect the
outcomes for our patients.
A group of 98 patients scheduled
for cataract surgery, and their
doctors, provided information
both before and after surgery.
On average, patients waited just
over 73 days for their surgery.
Researchers asked how patients
were coping. They wanted to
find out if there were any
difficulties in functioning,
emotional distress associated
with the wait, or any adverse
effects on vision.
The results of the research were
very encouraging. Patients
voiced little concern about the
waiting period. Difficulties with
visual and emotional functioning
while waiting were rare, and
slight when they did occur.
Overall, the study on those
waiting for cataract surgery
showed that the waiting period
did not have a negative impact
on the outcome of the surgery.
The District is encouraging individual
responsponsibilty for health

Needs-Based Services
Improving Service Through
Research
By doing research, the District gets
an accurate and detailed picture of
current services. This identifies
opportunities to improve service
and better meet patient needs.
Every aspect of Operating Room
(OR) services was examined in
detail in 1997 as the Regina Health
District conducted an OR audit.
The study collected detailed
information about utilization,
processes, efficiencies and outcome
of Operating Room services
throughout the District.
Many changes will be made as the
District integrates and consolidates
services at the Regina General and
Pasqua Hospitals. The ultimate goal
of integration in the District is to
improve services. The OR audit will
help physicians and staff make
recommendations about how to
increase the efficiency of OR
services to meet the needs
identified through the audit.
Meeting the Needs of Patients
Who Attend ER
More than 100,000 patients go to
emergency departments within the
Regina Health District each year. They
go for many different reasons – not all
of them urgent.
So what do the patients need? The
Regina Health District did some
research into that question in order to
design a service to fit patients’ needs.
While most visits to the Emergency
Room (ER) are not planned, some are
scheduled. These scheduled visits are
for appointments made between
doctors and patients.
The Emergency Room Audit Task
Force found that half of all ER cases in
the District are not urgent. Fully 80%
of scheduled visits were found not to
be urgent.
The Task Force recommended that
non-urgent cases be redirected to
Operating Room services were studied in detail in 1997
ambulatory care areas, thus freeing the
ERs for urgent cases.
In response to the research findings,
the District is developing new
ambulatory care clinics at the Pasqua
and Regina General hospitals.
Ambulatory care can handle many of
the non-urgent, scheduled treatments
and consultations previously dealt
with in the ERs. These include such
procedures as cast removal and minor
surgery.
Having these procedures done in
ambulatory care areas allows true
emergency cases to be attended to
more quickly and efficiently in the
ERs.
Using thorough research, the Regina
Health District works to understand
patient needs. A sound understanding
of these needs allows the District to
continue to create better ways to
meet them.
Reaching
Our Goals
Through
Learning,
Innovation
& Research
Annual Community Report 1997-1998
7

LEARNING
Learning is on-going in the Regina Health District, encompassing education for medical professionals
and staff, and the entire organization. The District is dedicated to continuous learning in order to
improve client care and service.
A Partnership for Children
Describing a typical day at Wascana Rehabilitation Centre School is
like describing the wind — always moving and changing.
In other words, there is no “typical”
day. The schedule is flexible and
changes so that children attending
the school can receive both intensive
rehabilitation therapy and their
education.
Each child’s program is a collaborative
effort, involving families, teachers and
therapists, focusing on learning as well
as treatment.
students ages three through 22, in a
combination of classroom
instruction and individual tutorials.
The children are referred for
placement in the school by the
Children’s Program team.
Children attend the school
for a short-term period of
assessment, therapy and program
planning in order to facilitate
educational placement within
their communities.
Once the children leave the
Wascana Rehabilitation Centre
School to attend other educational
programs, professional staff from
the Children’s Program continue to
consult with families and
educational personnel in order to
best meet the children’s needs.
During the school day, the children
are involved in a variety of therapy
programs to meet their individual
needs. When they are not in therapy,
the children are in class working with
the teachers and support staff toward
their own educational goals.
Learning is a priority for the children
in the school, despite each child’s
significant therapy needs.
The Wascana Rehabilitation Centre
School is a Regina Public School
working in cooperation with the
Regina Health District Wascana
Rehabilitation Centre Children’s
Program. This school is one of the
Regina Hospital Schools that
includes classrooms at the General
and Pasqua hospitals, serving
students in acute care on both the
Pediatric and Adolescent units.
The Wascana Rehabilitation Centre
School offers programming for
Children work with therapists and teachers at Wascana Rehabilitation Centre School
8
Regina Health District

Continuous Learning
Opportunities
In health care, the only constant is
change. Every day, new equipment,
drugs and treatments are being
developed.
In the Regina Health District, it’s the
job of Education and Development
Services to keep staff up to date with
change. A team of educators provides
programs to update employees’
clinical and communication skills.
The District’s 28 Clinical Development
Educators are specialists in their
areas. They keep staff current in new
practices and help with future
Teaching the Next Generation of Doctors
Dedicated to learning, the Regina Health District is a partner in
educating more than 60 medical students and residents each year
from the University of Saskatchewan’s College of Medicine.
The university’s largest program in
the District is the Regina Division of
the Department of Family Medicine.
The 24 family medicine residents get
experience in different areas of the
hospital during their first year. In
their second year, they spend most of
their time within the Family
Medicine Unit or in a rural site
within the province.
There are second-year medical
students in the College’s Externship
Program. They work in clinics in the
summer months between their second
and third year of medical school.
The College of Medicine operates a
program in the District to provide
clinical experience for students in
their fourth and final year of medical
school. There are also postgraduate
residents receiving education in the
District in specialty programs.
Many of these individuals return to
provide specialty services in Regina
and for southern Saskatchewan after
the completion of their postgraduate
education. The education
program is, therefore, important in
itself and because it helps supply
primary and specialist services for
southern Saskatchewan.
planning and delivery of care.
Four District Educators strive to keep
staff safe and healthy at work. They
teach programs such as back
management, emergency
preparedness procedures and
orientations for new staff. Four
Education Consultants focus on
leadership development and help
teams plan for the future and work
more effectively together.
College of Medicine programs supply primary and specialist services for southern Saskatchewan
Learning to Reflect the Community
The Regina Health District’s goal of pursuing
learning looks beyond the classroom to reflect
the distinct cultures in our community.
This goal led the District to form a partnership with
the provincial government Department of
Intergovernmental and Aboriginal Affairs. The
agreement commits the District to developing a
workplace that reflects the diversity of the community
and clients we serve.
Toward that goal, the District formed a partnership with
Dumont Technical Institute and South West Human
Resources to offer a Home Care Special Aide program to
Aboriginal students.
Graduates of the program work for the District’s Home
Care division, which helps people remain independent in
their own homes. Home Care Special Aides learn to work
with people from all cultures and various levels of physical
and mental ability.
Annual Community Report 1997-1998
9

INNOVATION
Innovation means changing the way we think. It means finding better ways – large and small – to serve
our clients, residents and patients. It means going beyond traditional boundaries, or recapturing old
truths, so that all clients feel welcomed and included. It means creating breakthroughs that allow for
better care, delivered more efficiently and effectively, to meet the needs of those we serve.
New Supports for Personal Health
What does providing computer time to write a resume have to do
with health? Can teaching groups of young mothers how to buy
groceries be called a health care service?
The Regina Health District has
programs which do both these things
– and more. These programs are
designed to increase a person’s
opportunity for better income, better
skills in coping with the demands of
life, and improved self esteem.
Studies have shown that
improvements in factors such as
these increase a person’s chance for
better personal health.
The Regina Health District’s
community health centres are
currently involved in programs that
go a step beyond the obvious in
health care promotion. Increasingly,
the focus is turning to areas referred
to as the “determinants of health.”
These determinants involve the
many factors that affect a person’s
life. Included are individual
behaviours, physical environments
(including home, work, school,
community and recreation), as well
as social supports (including family,
friends and community contacts),
income, education, and
employment.
those mothers in improving their
economic situation. Bringing
together unemployed people from
the community to discuss job
interview techniques may allow
them access to employment and
whole new areas of social and
workplace support. Organizing a
feast where community members
can come together to share their
cultural traditions is one way the
District can help build the selfesteem
of those in need.
The range of factors affecting
individual health is vast. The Regina
Health District is working to
integrate services and develop
community partnerships that will
continue addressing the
determinants of health. Above all,
health care in the District will
continue to provide choices that help
individuals and families take control
of factors determining their
own health.
Determinants of Health
What are the broad determinants of
health, the things which make and
keep people healthy? The following
list was prepared by the Federal,
Provincial and Territorial Advisory
Committee on Population Health.
• Income & Social Status
• Social Support Networks
• Education
• Employment & Working Conditions
• Physical Environments
• Biology & Genetic Endowment
• Personal Health Practices
& Coping Skills
• Healthy Child Development
The District has aimed programs
and services at helping individuals
improve these areas. By teaching
young mothers to shop well on a
budget, the District is supporting
Innovative programs go beyond the obvious
in health care
• Health Services
Source: Strategies for Population Health:
Investing in the Health of Canadians,
September 1994
10
Regina Health District

Native Healing Centres are Unique
Receiving health care in a hospital can be a stressful experience for
anyone. It is even harder if you are not from the majority culture,
speak a language other than English and have different beliefs
about how to deal with your personal well-being.
These are difficulties that can be
faced by Native patients requiring
hospital care.
To respond, the Regina Health
District has initiated Native Healing
Centres – a bold concept, unique in
Canada – to help Native patients feel
more comfortable receiving
treatment.
Under construction at the Pasqua
and General hospitals, the centres
take into account the cultural values
and expectations of Aboriginal
people.
Instead of being built like standard
counselling offices, the centres are
circular, in keeping with the
traditional medicine wheel or circle,
which is an ancient symbol used by
almost all the Native people of North
and South America.
Native counselling services offered at
the centres are designed to reflect
In 1998, however, they formed part of a study about the
well-being of palliative care patients in Pasqua Hospital.
the importance of nature, spirituality,
prayer and the circle. They speak to
the four primary points of the
medicine circle – physical, mental,
spiritual and emotional. They
promote the traditional, humble
way of life.
The centres facilitate healing, prayer,
teaching and other assistance
required to maintain wellness in the
individual and the community.
A key to the healing centres’ concept
is that they be constructed large
enough to accommodate the many
people who gather to support a
member of the family or community
requiring hospital care. They can
meet there to talk with doctors, nurses
and therapists about a client’s case.
Such meetings may take the form of
a traditional Native talking circle,
where all those involved have an
opportunity to express their
The Regina Health
District’s Nutrition and
Food Services started an
innovative home-style meal
service to find out if it
would encourage palliative
care patients to eat better.
The answer was a
resounding “yes.”
The research found that
patients who were able to
choose any of the
attractively presented foods
concerns. A Regina Health District
counsellor and a Native elder usually
work together to facilitate the talking
circle and to help resolve problems
and issues.
While designed specifically to help
Aboriginal people deal with the
hospital environment, Native
Healing Centre services are available
to all those seeking an alternative
method of healing the physical,
mental, spiritual or emotional
aspects of their lives.
Native Healing Centres help clients cope
Innovation Leads to New Palliative Care Service
China dishes, linen napkins, and bedside buffet service are not usual in a hospital research project.
Choice enhances well-being
from the buffet cart ate better. Eating well is important
because it provides patients with more energy, which may
enhance their feelings of well-being.
A satisfying meal may also improve quality of life at a time
when even the smallest pleasures are important.
The project was so successful that the lunch service is
now offered every day to patients on the nine-bed
palliative care unit in Pasqua Hospital.
The service consists of the sandwiches, soups, and
desserts that are on the regular menu. They are brought
in on a cart, buffet-style, to each patient, who chooses
whatever he or she wants.
Featuring linen napkins, the service provided a touch of
class that family members and patients who participated
in the research sincerely appreciated.
Annual Community Report 1997-1998
11

RESEARCH
Clinical research that aims to improve services for clients begins by asking questions. How do
Regina Health District programs and services actually operate? Are they efficient? Do they improve
the quality of life? Are clients satisfied? Whether researchers are studying new drugs, the
effectiveness of treatment programs, or factors that underlie specific health conditions, research
in the District is dedicated to improving, continuously, the care and service provided to clients.
Dedicated to Improving Service
Is there room to improve the
services the Regina Health
District provides?
The District’s Section for Clinical
Outcomes Research was formed in
1997 to answer this question. It
conducts and consults on studies
designed to explore how well the
District’s programs and services meet
clients’ needs.
The Section asks, do the services
significantly improve quality of life?
Physically? Emotionally? Socially?
Which services are most effective?
Which clients are – or are not –
benefiting?
For example, researchers have
evaluated and continue to evaluate
the District’s pain management
programs, community health centres
located in high need areas of Regina,
acute care services such as cataract,
hip-and-knee-replacement surgery,
and hospital admission and
discharge processes.
The Section has also been involved
in auditing services, such as
Emergency and Operating Room
services, in order to provide
systematic and reliable information
on patient needs, efficiency of
services, and outcomes.
Some of the Section’s projects, such
as utilization audits and research to
understand the effect of waiting for
cataract surgery, are featured in
other sections of this Annual
Community Report.
Survey a Success
It’s one thing to aim for client-centered
service. It’s quite another to prove it.
The Regina Health District’s objective is
to do both.
When the District adopted clientcentered
service as a primary goal, a
research tool was developed to measure
how well the District meets its goal.
That research tool is called the Client-
Centered Care Survey and it is a success
story in itself.
The survey is easy for clients to complete
yet provides accurate and adequate
information to researchers, pointing the
District in the right direction when
making improvements.
In general, the more than 2,000 clients
surveyed said they agreed that the
District was providing client-centered
care in all areas assessed. Clients’
responses did, however, suggest that the
District could improve in the area of
transition – the move from the institution
back to the community.
The survey is drawing the attention
of other health organizations in
Saskatchewan and has been purchased
for use in Alberta and Ontario.
Staff are always looking for ways to serve clients better
12
Regina Health District

Looking Back, Looking Forward
The Regina Health District invited surveyors from the Canadian
Council on Health Services Accreditation to review our sites and
services in June 1997.
The research, analysis and review
process of accreditation is a valuable
look at the past and present,
providing an effective way for health
organizations to assess their
performance against a set of
national standards.
At the same time, and equally as
important, the review process
provides a way for organizations to
monitor their ongoing performance
into the future.
The Council reviewed 31 District
facilities and met with teams of
people who provide service. The
Council also interviewed clients and
families.
Following the survey, which was the
largest ever undertaken by the
Council, the District was granted
accreditation for the maximum three
years. It was the District’s first
accreditation as a regional
organization.
Researchers aim to improve the quality of life of people who need care
Clinical Research Program Supports Vision
At any given time, numerous research projects are
under way in the Regina Health District into
diverse areas of health.
Whether researchers are evaluating new drugs for
Alzheimer Disease or services for new mothers, the goal is
the same. Ultimately, researchers aim to improve the
quality of life of people who need health care.
One of the District’s vision themes is to pursue research
to promote health. In 1997, the District formed the
Clinical Research and Development Program to support
that vision. The Program maintains an environment of
excellence in research and development.
The Program also operates the Research Ethics
Committee, which ensures that generally accepted ethical
guidelines are followed. The review process protects the
The accreditation review required
considerable effort by more than
300 staff from every service area in
the District. Working in groups
called Service Review Teams, staff
collected the detailed information
that the Council required for the
review.
As they analyzed the information,
staff learned about strengths and
opportunities for improvement in
the services they provide to clients.
They will continue to review
processes with the goal of enhancing
the quality of services to those who
come to the District for care.
rights and welfare of research participants and prevents
potential problems for the researcher.
Clinical research, such as drug testing, helps the District
to improve the health care services provided to clients.
In some cases, it provides an opportunity for treatment
that would otherwise not be available to patients from
southern Saskatchewan.
Research also benefits the District as an organization.
Provincial and federal research grants and grants from
pharmaceutical companies create jobs in the District.
Clinical research projects also enhance the reputation
and prestige of the District in the medical community
and amongst other health professionals. This helps the
District attract the best people to join our health care
team.
Annual Community Report 1997-1998
13

DISTRICT
Boundaries & Population Served
PROFILE
The Regina Health District serves the second
largest population in the province.
Some 211,778 people covered by the Saskatchewan Health Insurance Plan live
within the boundaries of the District itself. Regina is also the principal centre
for specialized health care services in southern Saskatchewan.
The District has formal service agreements with two neighbouring districts:
Touchwood Qu’Appelle Health District and Pipestone Health District. As well
as these two, there are 11 other southern districts from which clients or
patients are regularly referred to the Regina Health District for treatment.
Taken together, these populations add up to a service area of more than
472,000 people.
Cities, Towns and Villages in the
Regina Health District
Alice Beach, Balgonie, Bethune, Buena
Vista, Craven, Cupar, Dilke, Disley, Earl
Grey, Edenwold, Etter’s Beach, Findlater,
Francis, Glen Harbour, Grand Coulee,
Grandview Beach, Holdfast, Imperial,
Island View, Kannata Valley, Liberty,
Lumsden, Lumsden Beach, Markinch,
Milestone, North Grove, Odessa, Pense,
Penzance, Pilot Butte, Regina, Regina
Beach, Sedley, Silton, Simpson, Southey,
Sunset Cove, Vibank, Wee Too Beach,
White City, Wilcox
Population Profile by Age Group and Gender,
Regina Health District
AGE
90+
80-89
70-79
60-69
50-59
40-49
30-39
20-29
10-19
0-9
MALES
241
1,899
5,033
7,151
10,060
16,049
17,634
15,260
16,232
14,890
20 15 10 5 0 5 10 15 20
NUMBERS IN THOUSANDS
Source: Saskatchewan Health. Numbers refer to persons within the Regina Health District
eligible for coverage under the Saskatchewan Health Insurance Plan as of June 30, 1998.
Rural Municipalities in the Regina Health District
FEMALES
799
3,772
6,731
7,778
10,152
16,091
17,540
15,020
15,260
14,186
Big Arm 251, Bratt’s Lake 129, Caledonia 99, Cupar 218, Dufferin 190*, Edenwold 158,
Francis 127, Lajord 128, Longlaketon 219, Lumsden 189, McKillop 220, Pense 160*, Sarnia
221*, Sherwood 159, Wood Creek 281*, Wreford 280*
* These RMs are only partly in the Regina Health District.
Sources: Saskatchewan Municipal Government Department; Saskatchewan Health
Major Referring Districts
in Southern Saskatchewan
Serviced by the
Regina Health District
Health District
Population
Assiniboine Valley 16,714
East Central 30,474
Living Sky 13,929
Moose Jaw - Thunder Creek 46,100
Moose Mountain 13,365
North Valley 14,988
Pipestone 20,199
Rolling Hills 11,348
South Central 20,300
South Country 11,963
South East 25,301
Swift Current 20,400
Touchwood Qu’Appelle 15,475
Total Population 260,556
Source: Saskatchewan Health. Numbers refer
to persons within these districts eligible for
coverage under the Saskatchewan Health
Insurance Plan as of June 30, 1998.
14
Regina Health District

REGINA HEALTH DISTRICT WARD MAP
Regina Rural Wards
Provincial Map
Simpson
Imperial
Liberty
2
Etter's
Beach
N
Serath
REGINA
Penzance
Holdfast
Lipp’s Beach
Earl Grey
Wee Too Beach
22
Alice Beach
Glen Harbour
Gibbs
Grandview Beach
Dilke
342
20
Sunset Cove
Silton
Pelican Point
Regina Beach
Saskatchewan Beach
2
Buena Vista
Kannata Valley
Findlater
Lumsden Beach
354
90
Craven
North Grove
Bethune
54
Disley
1
Keystown
1
11
Pense
Lumsden
Condie
Sidmar
°
°
39
Wilcox
°
Grand
Coulee
8
Tregarva
Brora
Armour
°
6
Southey
6
Victoria
Plains
°
REGINA
IR 075
Markinch
White City
Dreghorn °
Jameson
°
Kathrinthal
Richardson
Colony°
Rowatt
Estlin
Corrine
Zehner
46
2
Pilot
Butte
Edenwold
Kronau
Gray
306
364
Balgonie
Bechard
Riceton
Cupar
°
Davin
Lajord
Hutterite
Colony
Lajord
33
Sedley
Francis
Vibank
35
Regina Health District
Pipestone Health District
Touchwood Qu’Appelle
Health District
Odessa
48
Regina Urban Wards
Milestone
3
4
Dummer
6
Parry
7
5
6
Annual Community Report 1997-1998
15

DISTRICT
Serving the Community
PROFILE
Community Health
Centres
Al Ritchie Health Action Centre
Provides primary health services to
the Al Ritchie community in Regina.
Programming emphasizes health
promotion and seeks to address
health problems through resident
participation in program planning
and implementation.
Providing client-centred service is a continuing commitment of the Regina Health District
Cupar Health Centre
Provides physician, registered
nursing services, public health and
community outreach services.
Acute Care Services
Pasqua Hospital
A 251-bed acute care hospital
specializing in ophthalmology and
cancer services.
Plains Health Centre
A 153-bed acute care hospital
specializing in neuroscience,
cardioscience and trauma services.
The Plains Health Centre will be
closed in November 1998. All of
the medical services, programs and
expertise at the Plains Health
Centre will be transferred to newly
constructed or renovated quarters
at the other two hospitals.
Regina General Hospital
A 275-bed acute care hospital
specializing in hemodialysis, high risk
obstetrics, women’s and children’s
health, and burn services.
Rehabilitation and
Specialized Long-Term
Care Services
Wascana Rehabilitation Centre
Provides comprehensive medical
rehabilitation programs for adults
and children, and specialized longterm
care. The Centre has a total of
306 beds – 55 beds for rehabilitation
inpatients, 197 beds for long-term
care clients and 54 beds for
Department of Veterans Affairs
clients.
Four Directions Community
Health Centre
Provides health education and
prevention programs, immunization
services, prenatal outreach programs
and community development
initiatives to Aboriginal and non-
Aboriginal residents in North-Central
Regina.
Long Lake Valley Integrated
Facility
An 18-bed facility providing shortterm
and long-term care, and a wide
range of outreach programs. The
centre offers prevention and
education programs, respite and
day care services.
Southey Health Action Centre
Coordinates health services,
education and promotion activities
in the Southey area.
16
Regina Health District

Community Services
Public Health Services
Focuses on health promotion, health
protection and disease prevention.
Healthy choices are promoted in the
areas of nutrition, tobacco, injury
prevention, physical activity, sexual
health and dental health. Specific
programs, including education and
support, are provided in the areas of
prenatal, newborn, preschool,
school age and seniors’ health.
Immunization is provided for
infants, children, adults, seniors and
travelers. Clinical services include
child health clinics, a sexually
transmitted disease (STD) clinic,
podiatry, speech language pathology
and early childhood psychology.
Communicable disease control is
provided through investigations,
public education, and inspections of
restaurants, swimming pools,
grocery stores, beauty salons, arenas
and other public facilities.
Public Health Services also supports
individuals through the Health
Information/Advice Line and
supports communities in taking
control of health and developing
healthy public policies such as
smoking bylaws.
Alcohol and Drug Services
Provides a variety of recovery
services to clients suffering from, or
affected by, chemical addiction.
Services are offered on a day-patient
or out-patient basis and include
comprehensive motivational
assessment and recovery planning,
referral, intervention services,
education, consultative services,
individual, couple, family and group
therapy.
Emergency Medical Services
Provides essential out-of-hospital
care. There are three Emergency
Medical Services (EMS) stations in
Regina and non-profit, contracted
volunteer ambulance services in
Cupar, Imperial and Milestone. EMS
also trains volunteers in rural
communities to be First Responders.
All EMS services are coordinated
through a central communications
centre with a District-wide toll-free
number (310-5000) outside the City
of Regina and 9-1-1 within the city.
Native Counselling Services
Using the wellness model, Native
Counselling Services assists clients in
finding and maintaining a healthy,
well-balanced lifestyle. The Elder
plays a key role in lifestyle
management, offering an alternative
for the client seeking traditional
Aboriginal approaches to health care.
Home Care Services
Provides a range of services to assist
individuals in living independently in
the community. Services provided
are intended to supplement and
support the efforts of both clients
and their families. This support may
range from a few hours of service a
month to daily assistance with
personal care and other activities of
daily living. Home care also provides
respite care and palliative care. It
provides support for people
following discharge from hospital
and for those waiting to be admitted
to an institution. Services include
homemaking, meal delivery, nursing
treatments, physical therapy,
occupational therapy, social work,
community support, and the
coordination of 500 volunteers.
Mental Health Services
Provides a comprehensive and
integrated range of inpatient, day
hospital and community services to
individuals and families with serious
mental health concerns. Inpatient
services are supplied by Psychiatric
Units of the Regina General and
Pasqua hospitals and the Adolescent
Unit at the Regina General. In
October 1998, inpatient services and
a new day hospital program will be
consolidated in newly constructed
space at the Regina General
Hospital.
Community mental health services
are provided through the Mental
Health Clinic for those over 18 years
of age, through Child and Youth
Services for those under 18, and
through community-based
organizations.
Long-Term Care Services
The Regina Health District
coordinates all long-term care
services in the District, a total of
1,532 beds. Within the Wascana
Rehabilitation Centre, this total
includes 54 beds for Department of
Veterans Affairs clients and 197
specialized long-term care beds.
Most long-term care beds are in
special care homes. The District has
service agreements with 10 special
care homes to provide services for
clients who require more care and
supervision than can be provided in
their own homes.
Note: All numbers and service allocations are as of March 31, 1998.
Annual Community Report 1997-1998
17

DISTRICT
Organization & Leadership
PROFILE
Regina District Health Board
as at March 31, 1998
Garf Stevenson
Chairperson, Appointed
Retired president of the
Saskatchewan Wheat Pool
Lives in Regina
Member of the Finance Committee,
Quality Care/Service Committee
and Project ‘98 Steering
Committee
Sharon Garratt
Vice Chairperson
Appointed
Health promotion coordinator,
Regina Health District
Lives in Milestone
Chairperson of the Quality
Care/Service Committee
Borden Bachynski
Elected, Ward 6
Physician
Lives in Regina
Member of the Finance
Committee
Anita Bergman
Elected, Ward 1
Psychometrist and play therapist,
SCEP Centre
Lives in Lumsden
Chairperson of the Ethics
Committee and the Policy
Committee
Mary Anne Cameron *
Appointed
Human services worker
Lives in Lebret
Member of the Quality
Care/Service Committee
* Deceased September 22, 1998
Tom Crosby
Elected, Ward 4
Special care aide
Lives in Regina
Member of the Quality
Care/Service Committee
Pat Edenoste
Elected, Ward 2
Community volunteer
Lives in Earl Grey
Member of the Project ‘98
Steering Committee
Margaret Fern
Elected, Ward 7
Consultant on health, social policy
and labour issues
Lives in Regina
Chairperson of the Finance
Committee
Tyronne Fisher
Appointed
Medical social worker, Regina
Health District
Lives in Regina
Member of the Quality
Care/Service Committee
John Hylton
Elected, Ward 5
Executive director, Canadian
Mental Health Association of
Saskatchewan
Lives in Regina
Member of the Finance
Committee and the Policy
Committee
Bryan Leier
Elected, Ward 8
Business owner
Lives in Sedley
Member of the Project ‘98
Steering Committee and the Policy
Committee
Donald Miller
Appointed
Lawyer
Lives in Regina
Member of the Ethics Committee
Steve Paul
Elected, Ward 3
Laboratory technologist, Regina
Health District
Lives in Regina
Member of the Quality
Care/Service Committee
Brian Rourke
Appointed
Farmer and lawyer
Lives in Morse
Chairperson of the Project ‘98
Steering Committee and Member
of the Finance Committee
District Management Team
Glenn S. Bartlett
President &
Chief Executive Officer
John Allen
Vice President, Finance &
Program Support
Dick Chinn
Vice President,
Operations - Medical
Roy A. Derrick
Director, Public Affairs
Donna Evans
Director, Project ‘98
Duncan Fisher
Vice President,
Integrated Clinical Services - B
Dr. E.F. Abd-Elmessih
President
Dr. M. Fink
Vice President
Denise Hardenne
Vice President,
Integrated Clinical Services -
Chiris Histed
Director, Corporate Planning,
Quality Improvement
& Risk Management
and Board Secretary
Dr. B.W. Laursen
Chairperson,
Medical Advisory Committee
Norma Reynolds
Vice President, Resource
& Development Services
Dr. O.P. Sood
Vice President,
Medical Services
Medical Advisory Committee **
Dr. B.W. Laursen
Chairperson
Dr. E.F. Abd-Elmessih
Dr. E. Alport
Dr. T.K. Belgaumkar
Dr. W.G. Brown
Dr. G. Carson
Dr. M.S. Cherry
** Excludes ex officio membership
from RHD administration
Dr. R. Devaraj
Dr. M. Fink
Dr. L.A. Firth
Dr. P. Luke
Dr. R.M. McKay
Dr. C. Messer
Dr. M. Ogrady
Dr. V.K. Trivedi
Medical Staff Association
Executive Members
Dr. R. Cameron
Dr. R. Devaraj
Dr. K. Govender
Dr. R. Knaus
Dr. R. Soni
18
Regina Health District

The Regina District Health Board
BACK ROW, L TO R
Brian Rourke,
Garf Stevenson,
John Hylton,
Donald Miller,
Bryan Leier,
Mary Anne Cameron,
Tyronne Fisher,
Margaret Fern,
Tom Crosby
FRONT ROW, L TO R
Anita Bergman,
Bordon Bachynski,
Steve Paul,
Sharon Garratt,
Pat Edenoste
Hospitals of Regina
Foundation
Regina District Health Board
Medical Advisory
Committee
President &
Chief Executive Officer
Client
Representative
Board Secretary
Integrated Clinical
Services - A
Ambulatory/Emergency
Care Services
Critical Care & Cardiosciences
Management Services
(Utilization Management)
Medical Care Services
Neurosciences & Adult
Rehabilitation Program
Pharmaceutical Services
Resource Management
Surgical Services
Therapies & Functional
Rehabilitation Program
Women & Children’s Health
Integrated Clinical
Services - B
Alcohol & Drug Services
Emergency Medical Services
Home Care
Long Term Care
Mental Health
Native Counselling
Palliative Care
Public Health
Operations - Medical
& Medical Services
Cardio-Neuro Diagnostics
Clinical Engineering
Clinical Research &
Development
Health Records
Laboratory Medicine
Medical Education
Medical Services
Administration
Nuclear Medicine
Pulmonary Function/Sleep
Disorders
Radiology
Research
Respiratory Services
System Wide
Admission/Discharge
Resource &
Development Services
Education & Development
Employee Health & Safety
Health Sciences Library
Human Resources
Public Affairs
Spiritual Care & Volunteers
Finance & Program
Support
Finance
Information Technology
Laundry Services
Materials Management
Nutrition & Food Services
Property Management
Project ‘98
Corporate Planning,
Quality Improvement
& Risk Management
NOTE: On these two pages, positions held and organizational
relationships reflect the situation as of March 31, 1998.
Annual Community Report 1997-1998
19

DISTRICT
Financial & Staffing Highlights
PROFILE
Regina Health District
Operating Expenses 1997/98
(Actuals by service area)
1.5%
Resource &
Development
Services
0.5%
District
Services
Regina Health District Operating Expenses
1995/96 Actuals 1996/97 Actuals 1997/98 Actuals
Integrated Clinical Services - A 103,074,766 103,890,412 97,813,237
Integrated Clinical Services - B 68,570,909 73,774,549 79,328,448
Operations - Medical 53,393,949 54,924,178 61,753,287
Finance & Program Support 48,799,553 47,404,178 47,901,950
Resource & Development Services 5,605,148 5,595,167 4,418,678
District Services 975,542 1,311,525 1,471,600
Total $280,419,867 $286,900,009 $292,687,200
A copy of 1997/98 audited financial statements is available upon request.
16.4%
Finance &
Program
Support
33.4%
Integrated
Clinical
Services - A
21.1%
Operations
- Medical
Regina Health District
Staff 1997/98
(Percent Full Time Equivalents
by service area, March 31/98)
27.1%
Integrated
Clinical
Services - B
Regina Health District Staff (Actual Full Time Equivalents, excluding physicians)
March 31/96 March 31/97 March 31/98
Integrated Clinical Services - A 1,824 1,815 1,771
Integrated Clinical Services - B 781 864 925
Operations - Medical 609 613 673
Finance & Program Support 979 934 912
Resource & Development Services 76 81 70
District Services 4 11 13
Total 4,273 4,318 4,364
20.9%
Finance &
Program
Support
1.6%
Resource &
Development
Services
15.4%
Operations
- Medical
0.3%
District
Services
21.2%
Integrated
Clinical
Services - B
40.6%
Integrated
Clinical
Services - A
Regina Health District Medical Staff
March 31/96 March 31/97 March 31/98
Active 320 313 316
Associate 41 31 42
Locum 3 9 4
Visiting Consultant 15 17 20
District Affiliates 28 24 26
Totals 407 394 408
20
Regina Health District

STATISTICAL
REVIEW
Public Health
Communicable Disease Control
1995 1996 1997
COMMUNICABLE DISEASES
Total Number of Cases 489 724 619
Number of Cases - Pertussis 48 66 155
Number of Cases - Hepatitis C 156 189 168
SEXUALLY TRANSMITTED DISEASES
Total Number of Cases 709 849 715
Podiatry Program
TOTAL TREATMENTS
1995/96 6,896
1996/97 7,281
1997/98 7,308
The above numbers include Regina,
Pipestone, and Touchwood Qu’Appelle
health districts.
Immunization
1995/96 1996/97 1997/98
Number of Doses - Child Health Clinics 16,523 17,914 19,468
Number of Children Immunized in School 7,128 10,392 21,825*
Coverage Rates for Hepatitis B 93.6% 90.1% 84.4%
Influenza Coverage Rates - Those Over 65 58.9% 61.6% 64.7%
* increase due to one-time second dose measles campaign in all high schools
Hearing Services
- Hearing Aid Plan
TOTAL NUMBER OF AUDIOLOGICAL &
HEARING AID SERVICES PROVIDED
1995/96 12,539
1996/97 10,893
1997/98 16,240
The above numbers include services
provided to southern Saskatchewan.
Environmental Health Program
1995/96 1996/97 1997/98
Percentage of Food-Related Inspections
Uncovering at Least One Identified Problem 22.5% 27.4% 25.1%
Number of Complaints 1,733 1,958 1,570
Nutrition Program
1995/96 1996/97 1997/98
Number of Clients 2,218 2,034 2,261
Number of Participants in Group Presentations 2,954 2,560 2,335
Annual Community Report 1997-1998
21

STATISTICAL
REVIEW
Institutional Care
1994/95 1995/96 1996/97 1997/98
Admissions 37,969 37,330 34,691 34,244
Patient Days 359,885 346,480 329,782 323,090
Average Daily Census (total system) 986 947 904 885
Average Daily Census (acute care only) 683 647 608 589
Average Length of Stay (days - acute care only) 6.96 6.65 6.69 6.65
Newborn Days 14,699 14,399 13,798 12,129
Delivery Room Cases 3,427 3,289 3,206 2,982
Emergency Visits 103,356 99,948 100,808 102,570
Radiology Examinations 147,038 141,917 139,530 139,498
CT Scanner Examinations 20,257 20,469 20,752 22,585
Nuclear Medicine Procedures 10,733 11,117 10,796 11,043
Physical Therapy Visits (acute care only) 77,685 74,535 75,096 68,697
Occupational Therapy Visits (acute care only) 11,063 12,553 12,396 11,676
Outpatient Registrations 183,614 195,761 199,713 200,603
Home Care
1994/95 1995/96 1996/97 1997/98
Admissions 2,004 3,172 3,010 3,419
Average Monthly Clients 2,334 2,066 2,428 2,436
Nursing Hours 29,108 37,698 50,705 53,738
Homemaking Hours 145,925 167,224 208,876 195,894
Number of Meals 37,696 42,009 43,851 43,602
Occupational Therapy Hours 2,926 3,711 4,088 4,728
Physical Therapy Hours 4,636 5,092 5,535 6,558
Support Hours 11,473 13,405 17,601 18,342
Social Work Hours 3,374 3,553 3,775 3,880
Diet Counselling Hours 789 843 934 504
Volunteer Services - Hours 15,226 18,507 18,931 16,442
Laboratory Services - Visits 2,504 3,480 4,917 2,052
22 Regina Health District

STATISTICAL
REVIEW
Acute Care Surgery
1994/95 1995/96 1996/97 1997/98
Inpatient Surgery - Day of Admission 7,089 7,265 7,499 7,733
Inpatient Surgery - Non Day of Admission 9,957 8,388 7,190 6,506
Outpatient Surgery - Operating Room 12,663 12,834 12,770 12,625
Outpatient Surgery - Hospital Clinic 16,013 15,895 12,971 11,787
Pre-Admission Clinic Visits 7,400 7,897 8,228 8,777
Emergency Medical Services
Regina EMS Response
Time 1997/98
13-14
12-13
11-12
10-11
9-10
8-9
7-8
6-7
5-6
0.0%
0.8%
1.0%
1.4%
5.1%
6.1%
12.2%
18.3%
20.5%
Regina EMS Response
Time Under 9 Minutes
YEAR
PERCENT
1995/96 95
1996/97 95
1997/98 91
Regina EMS
1994/95 1995/96 1996/97 1997/98
Rural Response 363 411 426 467
Out of District 89 152 145 117
Interfacility 1,921 2,074 2,512 3,338
Urban Responses 8,582 8,867 9,592 9,369
No Transport Calls 2,690 3,254 3,554 3,654
Total Calls 13,645 14,758 16,229 16,945
TIME IN MINUTES
4-5
20.0%
3-4
10.5%
2-3
3.4%
1-2
0.7%
0 5 10 15 20
PERCENTAGE OF CALLS
Contracted EMS Providers
(CUPAR, IMPERIAL, MILESTONE)
1994/95 1995/96 1996/97 1997/98
No Transport 0 4 18 5
Emergency Responses 161 170 191 221
Non-Emergency Responses 142 134 122 111
Total Calls 303 308 331 337
Annual Community Report 1997-1998
23

The Regina Health District
FACILITIES
& SERVICES
Emergency Ambulance Services
In Regina 9-1-1
Outside Regina 310-5000
Acute Care Facilities
Pasqua Hospital 766-2222
4101 Dewdney Avenue, S4T 1A5
Regina General Hospital 766-4444
1440 - 14th Avenue, S4P 0W5
Alcohol and Drug Services
2110 Hamilton Street, S4P 2E3 766-7910
Client Representative
2180 - 23rd Avenue, S4S 0A5 766-5553
Community Health Centres
Al Ritchie Health Action Centre 766-7660
325 Victoria Avenue, Regina, SK, S4N 0P5
Cupar Health Centre 723-4300
Box 100, Cupar, SK, S0G 0Y0
Four Directions Community Health Centre 766-7780
3510 - 5th Avenue, Regina, SK, S4T 0M2
Long Lake Valley Integrated Facility 963-2210
Box 180, Imperial, SK, S0G 2J0
Southey Health Action Centre 726-2239
Box 519, Southey, SK, S0G 4P0
General Information 766-5287
Home Care Services 766-7200
Long-Term Care Information 766-7200
Mental Health Services
Mental Health Clinic 766-7800
2110 Hamilton Street, S4P 0A5
Child and Youth Services 766-7400
1601 College Avenue, S4P 3V7
Metabolic & Diabetes Education Centre
(MEDEC) 2110 Hamilton Street, S4P 2E3 766-7599
Poison Control Centre
(in Regina) 766-4545
(outside Regina) 1-800-667-4545
Public Health Services
General Inquiries 766-7777
After hours and weekends 766-7773
Active Living Program 766-7731
Child Health Clinics
Central Regina (2110 Hamilton Street) 766-7777
East Regina (1911 Park Street) 766-7776
North Regina (204 Wascana Street) 766-7778
Rural Appointments 766-7775
Communicable Diseases 766-7790
Dental Health Education 766-7655
Early Childhood Psychology 766-7706
Environmental Health 766-7755
Fifty Plus (Senior Health) Promotion 766-7766
Food Permits/Foodborne Illness Investigation 766-7755
Healthiest Babies Possible Program 766-7677
Health Information/Advice Line 766-7700
Health Promotion 766-7655
Hearing Aid Plan 766-7555
Heart Healthy Partners 766-7616
HIV/AIDS Anonymous Testing (in Regina) 766-7779
(outside Regina) 1-800-268-9888
Immunization Information 766-7666
Medical Health Officer 766-7770
Needle Exchange Program 766-7799
Nutrition 766-7777
Plumbing Permits/Regulations - Rural 766-7705
Podiatry Clinic 766-7722
Prenatal Classes 766-7733
Public Health Inspectors (in Regina) 766-7755
(outside Regina) 1 (306) 766-7705
Public Health Nursing 766-7733
Quit Smoking Program 766-7655
Sexually Transmitted Disease Clinic 766-7788
Speech Language Pathologist 766-7706
Street Project 766-7799
Sunrise Health Program 766-7744
Young Parents Mentoring Program 766-7740
System Wide Admission/Discharge 766-7200
Wascana Rehabilitation Centre 766-5100
2180 - 23rd Avenue, S4S 0A5
Welcome Home Program 766-3700
Women’s Health Centre 766-4860
www.reginahealth.sk.ca
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Regina Health District