RQIA Annual Report & Accounts 2011-12 - Regulation and Quality ...

RQIA has used the information and intelligence gained from its inspections in the
2011-12 inspection year to inform the focus and themes in the forthcoming
inspection year.
During 2011-12, a range of standards were considered during primary care
inspections of adult care services. These are outlined in the tables 4,5, 6 and 7.
Table 4 Day Care Standards for Primary Care Inspections, 2011-12
Day Care Inspections
Standard 1 Service users‟ views and comments shape the quality of services
and facilities provided by the day care setting.
Standard 5 Each service user has an up to date assessment of needs with
regard to services provided in the centre.
Standard 6 Each service user has an up to date and comprehensive care
plan.
Table 5 Domiciliary Care/ Supported Living Standards for Primary Care Inspections,
2011-12
Domiciliary Care/ Supported Living Inspections
Standard 1 The views of service users and their carers / representatives
shape the quality of services provided by the agency.
Standard 3 Referral arrangements ensure the service user's identified needs
can be met by the agency.
Standard 6 The agency contributes to the review of the service user's care
plan.
Standard 14 Service users are protected from abuse.
Table 6 Nursing Home Standards for Primary Care Inspections, 2011-12
Nursing Home Inspections
Standard 1 Patients‟ views and comments shape the quality of services and
facilities provided by the home.
Standard 10 Responses to patients are appropriate and based on an
understanding of individual patient‟s conduct, behaviour and
means of communication.
Standard 16 Patients are protected from abuse.
Table 7 Residential Care Home Standards for Primary Care Inspections, 2011-12
Residential Care Home Inspections
Standard 1 Residents‟ views and comments shape the quality of services
and facilities provided by the home.
Standard 2 Contact with family, friends and local community is facilitated for
residents.
Standard 23 Staff are trained for their roles and responsibilities.
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