Resource Pack: Railway Station Design - Eltis

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4. The fast area and the slow area How to translate experience to a station design? At a station transferring/moving and sojourning come together and travellers often switch between speed & convenience and comfort & experience. If a traveller is looking for a public transport connection, he/she is in the ‘stress mode’ and can hardly think of anything else but the connection. Only when the traveller knows where and when the next transport mode leaves, he/she will shift to a ‘relax mode’. If it turns out that there is some time left, the traveller will notice the services that are available and will be open to new impressions. Comfort and experience will become more important. The core of the train station consists of transfer-related activities and the accent is on speed and convenience. Around this core, sojourning-related activities become more important and the accent is more on comfort and experience. Both domains should be designed differently. The challenge is to increase people’s appreciation of the time they spend on the train station. Research has shown that people feel good at a certain level of stimulation by our surroundings. Too many or too few sensations need to be avoided: too few is boring or scary, too many can lead to irritation or stress. The different values a train station wants to establish need to connect to the mood that travellers are in, in their various travel phases. The station area can be divided in to two parts, each more suitable for different experiences: - the fast area: movement > transfer In the fast area there need to be short walking distances, a transparent open space with clear (natural) guidance and a minimum of unnecessary stimulants. Information and signposting are recognizable and predictable and the space has a nice balance between width and height. The fast areas are ideal places for commercial quick-services, but visual presentation and special design need specific attention. - the slow area: sojourn, rest > shop / meet / activities The slow area is designed to give travellers a pleasant, memorable and/or useful time. A different palette of services needs to be offered, stimulation of the senses can be high and the space can be cosy and lively. Where necessary, the presence of dynamic travel information will increase the sense of control and with that also the sojourning time in the slow area. 14 EIE/07/291/SI2.466803
Interfaces between the fast and slow area: - the fast area is an attraction or amusement for slow functions: an attractive spectacle - some spaces can have a ‘slow’ as well as a ‘fast’ character (platform, meeting point) - slow functions near the fast area can increase the feeling of social safety This all means that slow and fast areas need to be designed in connection to each other, and the travellers need to be given a clear choice between the two. See for a graphic overview the picture below. Conclusions - Besides traditionally shorting the transfer time, the intrinsic value of the trip can be increased by targeted investments in quality (to make the journey more pleasurable). This way, the train station can become the ultimate connection between moving and sojourning. - The value of the experience of a train station can be translated to three dimensions that are relevant for travellers: usefulness (‘profit’), pleasure and meaning (being memorable). – The train station is divided into two ‘experience areas’: fast and slow. The fast area corresponds with the transfer area. The experience is aimed at predictability and being recognizable, so travelers can move around efficiently, faster and easier. 15 EIE/07/291/SI2.466803
Page 1 and 2: Resource Pack Railway Station Desig
Page 3 and 4: Content 1. Introduction…………
Page 5 and 6: The longer one thinks (s)he has had
Page 7 and 8: morning rush hour. Must-motives hav
Page 9 and 10: Figure: Time valuation of transport
Page 11 and 12: short period of time, or a can take
Page 13 and 14: 3.3 Strategies for redevelopment Af
Page 15: High origin destination time value
Page 19 and 20: 5. ‘Middle of the road’ or segm
Page 21 and 22: lower than this basic level are per
Page 23 and 24: more slowly than in a red one. One
Page 25 and 26: - When social interaction is desire
Page 27 and 28: The method that was used consisted
Page 29 and 30: attention away from the internal cl
Page 31: 9. Used literature “Kwaliteitsve

Resource Pack: Railway Station Design - Eltis

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