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The Cross-Level Effects of Culture and Climate in Human Service ...

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Table 4. Correlation matrix (n = 283)<br />

Age Job Education Female M<strong>in</strong>ority Work <strong>Service</strong> Turnover Constructive<br />

tenure attitudes quality culture<br />

Age<br />

Job tenure 0.53t<br />

Education -0.07 -0.24t<br />

Female -0.08 0.15* -0.16t<br />

M<strong>in</strong>ority 0.02 0.00 0.11 -0.07<br />

Work attitudes -0.07 -0.13* -0.09 -0.02 0.09<br />

<strong>Service</strong> quality -0.04 -0.05 0.00 0.00 0.12* 0.411<br />

Turnover -0.14* -0.11 0.03 -0.02 -0.07 -0.07 -0.13*<br />

Constructive culture 0.02 -0.01 0.00 0.02 0.14* 0.481 0.76t -0.18t<br />

Passive-defensive culture -0.14* 0.00 -0.01 0.19t -0.30t -0.42t -0.32t 0.06 -0.32t<br />

<strong>Climate</strong> 0.00 0.12* 0.13* 0.11 -0.21t -0.611 -0.261 0.04 -0.24f<br />

Structure 0.06 0.12* -0.06 0.09 -0.18t -0.30t -0.04 0.02 -0.02<br />

*p < 0.05; tp < 0.01; tp < 0.001.<br />

tJ

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