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GM Owner Manuals - Buick

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Section 8<br />

Customer Assistance Information<br />

Customer Assistance and Information ...............8-2<br />

Customer Satisfaction Procedure ......................8-2<br />

Online <strong>Owner</strong> Center ......................................8-5<br />

Customer Assistance for Text Telephone<br />

(TTY) Users ...............................................8-6<br />

Customer Assistance Offices ............................8-6<br />

<strong>GM</strong> Mobility Reimbursement Program ................8-7<br />

Roadside Assistance Program ..........................8-7<br />

Scheduling Service Appointments .....................8-9<br />

Courtesy Transportation Program ....................8-10<br />

Collision Damage Repair ................................8-11<br />

Reporting Safety Defects ................................8-14<br />

Reporting Safety Defects to the United States<br />

Government ..............................................8-14<br />

Reporting Safety Defects to the Canadian<br />

Government ..............................................8-15<br />

Reporting Safety Defects to General Motors .....8-15<br />

Service Publications Ordering Information .........8-15<br />

Vehicle Data Recording and Privacy ................8-16<br />

Event Data Recorders ...................................8-17<br />

OnStar ® ......................................................8-18<br />

Navigation System ........................................8-18<br />

Radio Frequency<br />

Identification (RFID) ...................................8-18<br />

Radio Frequency Statement ...........................8-18<br />

8-1

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