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and teacher in a single view. One way<br />

to do this is to have the interpreter sit<br />

next to the teacher, but slightly to the<br />

rear, and at the same elevation or<br />

slightly lower.<br />

Throughout the session, educators<br />

direct their attention to, and speak<br />

directly to the family. They use signals<br />

such as nodding to transfer<br />

communication to and from the<br />

interpreter (Avila, 2005.) Teachers<br />

who actively listen and acutely observe<br />

nonverbal cues can gain insights about<br />

how well family members are<br />

exchanging information.<br />

Review the Process<br />

After the session, it is helpful for<br />

educators and the interpreter to<br />

summarize the meeting and evaluate<br />

the process. Issues to discuss may<br />

include quality of the interpreting<br />

work, effectiveness of communication,<br />

and behaviors or issues related<br />

to the participants. This reflective<br />

process helps establish trust and<br />

understanding among educators and<br />

interpreters (Leal-Idrogo, 1995.)<br />

Another purpose of the postsession<br />

is to prepare a brief report to<br />

clarify and document information<br />

from the meeting, establish conclusions,<br />

and plan follow-up sessions.<br />

This written report should be translated<br />

and given to the family. Written<br />

feedback benefits all parties and establishes<br />

a record for future reference.<br />

* * *<br />

Keys for successful meetings in<br />

which interpreters facilitate communication<br />

with families are<br />

• preparation by all parties to<br />

clarify terminology, policies,<br />

procedures, and roles;<br />

• effective interpretation by a<br />

qualified interpreter; and<br />

• oral and written follow-up.<br />

Interpreters act as a conduit<br />

to provide precise and effective<br />

communication among meeting participants.<br />

The goal is to give every<br />

family opportunities to effectively<br />

communicate with educators who<br />

work with their young children.<br />

References<br />

Avila, V.N. (2005). School-home communication<br />

in multiple languages. School Administrator,<br />

62(9), 48-50.<br />

Baron, R. (1997). Avoiding communication<br />

breakdowns. Journal of Accountancy, 183,<br />

37-43.<br />

Cseh, M., & Short, D. (2006). The challenges<br />

of training with interpreters and<br />

translators. Journal of European Industrial<br />

Training, 30(8/9), 687-700.<br />

Hendricks, C.M. (2008). HIP on health:<br />

Health information for parents. Birmingham,<br />

AL: Healthy Childcare Consultants.<br />

Retrieved April 3, 2008, from<br />

http://childhealthonline.org/<br />

Horwath, J., & Shardlow, S. (2004). Drawing<br />

back the curtain: Managing learning<br />

opportunities across two linguistic<br />

worlds, when the quality of interpretation<br />

is poor. Social Work Education,<br />

23(3), 253-264.<br />

Lawless, L.K. (2008). Introduction to translation<br />

and interpretation. About.com.<br />

Retrieved April 4, 2008, from<br />

http://french.about.com/cs/translation<br />

/a/introduction_2.htm<br />

Leal-Idrogo, A. (1995). Further thoughts on<br />

"The use of interpreters and translators<br />

in delivery of rehabilitation services.”<br />

Journal of Rehabilitation, 61, 21-31.<br />

Table 1: Key Procedures in Working With Interpreters<br />

Before the Family<br />

Meeting<br />

Assure that the<br />

interpreter has the<br />

necessary language<br />

skills and cultural<br />

information.<br />

Review the meeting<br />

agenda, key concepts,<br />

and terminology.<br />

Ask the interpreter to<br />

add topics the family<br />

wants to address.<br />

Determine outcomes.<br />

Sign confidentiality<br />

agreement.<br />

Identify interpreters’<br />

roles and seating arrangements.<br />

Establish communication<br />

signals for<br />

transitions between<br />

speakers.<br />

Discuss anticipated<br />

difficulties and<br />

resolutions.<br />

When Meeting With<br />

Families<br />

Make sure family<br />

members can see both<br />

the educator and the interpreter.<br />

Educators speak<br />

directly to the family.<br />

Assure that everyone is<br />

continually informed.<br />

Monitor nonverbal<br />

language to assure that<br />

everyone is clearly understood.<br />

Follow the meeting<br />

plan.<br />

Note areas of dfficulty<br />

or concern for the<br />

family.<br />

Provide any written materials<br />

in both<br />

languages, including<br />

dictionaries.<br />

After the Session<br />

Discuss outcomes of<br />

the session.<br />

Examine areas of<br />

success and concern<br />

for this session and future<br />

meetings.<br />

Compare observations<br />

to gain cultural insights.<br />

Plan for follow-up.<br />

Provide timely written<br />

feedback to all<br />

participants.<br />

<strong>Winter</strong> 20<strong>10</strong> DIMENSIONS OF EARLY CHILDHOOD Volume 38, Number 1 35

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