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SportNav Volunteering in Sport - Sport Across Staffordshire

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<strong><strong>Sport</strong>Nav</strong><br />

<strong>Volunteer<strong>in</strong>g</strong><br />

<strong>in</strong> <strong>Sport</strong><br />

a guide for sport volunteer<br />

managers/coord<strong>in</strong>ators<br />

In partnership with


Welcome<br />

Over 6 million<br />

people - 26% of all<br />

volunteers - give one<br />

billion hours to sport<br />

every year.<br />

<strong>Sport</strong> volunteers help to drive<br />

sport<strong>in</strong>g success.<br />

If we are to succeed <strong>in</strong> our national<br />

sport<strong>in</strong>g ambitions for London 2012<br />

and beyond we need many more people<br />

to take up sports volunteer<strong>in</strong>g and be<br />

motivated to stay <strong>in</strong>volved.<br />

This <strong><strong>Sport</strong>Nav</strong> quick guide is designed<br />

to help you make the most of all the<br />

opportunities that sport volunteer<strong>in</strong>g<br />

has to offer your organisation, whether<br />

you are offer<strong>in</strong>g or seek<strong>in</strong>g volunteers.<br />

Enjoy the journey!<br />

Andy Reed MP, Chair, <strong>Sport</strong> Strategic<br />

Partnership for <strong>Volunteer<strong>in</strong>g</strong><br />

2 <strong>Sport</strong> England


Contents<br />

2 Introduction<br />

4 What is this booklet all about?<br />

5 L<strong>in</strong>k<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />

6 What volunteer<strong>in</strong>g organisations<br />

need to know about sport<br />

6 Why should Volunteer Centres<br />

get <strong>in</strong>volved with sport?<br />

6 What is a sport volunteer?<br />

7 What is a sport volunteer<br />

manager/coord<strong>in</strong>ator?<br />

7 What help do sport organisations<br />

need from volunteer organisations?<br />

7 How can our Volunteer Centres<br />

start to work with sport?<br />

Get fit<br />

Get healthy<br />

Get active<br />

8 What sport organisations need<br />

to know about volunteer<strong>in</strong>g<br />

8 Why should your sport<br />

organisation work with wider<br />

volunteer<strong>in</strong>g organisations?<br />

8 How are volunteer<strong>in</strong>g<br />

organisations organised?<br />

10 What is a volunteer-<strong>in</strong>volv<strong>in</strong>g<br />

organisation?<br />

10 What is sport volunteer<strong>in</strong>g all about?<br />

10 Why do sport volunteers<br />

need manag<strong>in</strong>g?<br />

10 What does good sport volunteer<br />

management <strong>in</strong>volve?<br />

10 What help is available?<br />

12 What is <strong><strong>Sport</strong>Nav</strong>?<br />

14 What is available on each<br />

<strong><strong>Sport</strong>Nav</strong> route?<br />

14 Management<br />

14 Events<br />

16 Learn<strong>in</strong>g and Qualifications<br />

16 Central<br />

18 Useful web l<strong>in</strong>ks<br />

19 Acronyms<br />

19 Acknowledgments<br />

<strong>Sport</strong> England 3


What is this booklet<br />

all about?<br />

If you are:<br />

someone <strong>in</strong>volved <strong>in</strong> a volunteer<strong>in</strong>g<br />

<strong>in</strong>frastructure organisation who wants<br />

to know more about sport<br />

or<br />

someone coord<strong>in</strong>at<strong>in</strong>g and manag<strong>in</strong>g<br />

volunteers <strong>in</strong> a sport organisation<br />

then <strong><strong>Sport</strong>Nav</strong> is for you.<br />

This booklet will:<br />

• <strong>in</strong>troduce you to <strong><strong>Sport</strong>Nav</strong> and<br />

what it can offer<br />

• show you the benefits of<br />

sport volunteer<strong>in</strong>g<br />

• help you to work <strong>in</strong> partnership<br />

to improve sport volunteer<strong>in</strong>g<br />

• help you to connect volunteers<br />

with opportunities <strong>in</strong> sport<br />

• guide you through a set of sport<br />

volunteer pathways and FAQs<br />

• help you to recruit, place and<br />

manage volunteers <strong>in</strong> sport •<br />

26%<br />

1 billion hours<br />

to sport<br />

4 <strong>Sport</strong> England


The Delivery System for community sport<br />

National<br />

partners<br />

Regional<br />

partners<br />

County<br />

<strong>Sport</strong>s<br />

Partnership<br />

Community<br />

<strong>Sport</strong>s Network<br />

People<br />

beh<strong>in</strong>d<br />

the people<br />

People<br />

tak<strong>in</strong>g part<br />

The Delivery System for sport connects<br />

people tak<strong>in</strong>g part and local deliverers with<br />

policy makers and <strong>in</strong>vestors <strong>in</strong> a simple<br />

and coord<strong>in</strong>ated way.<br />

The system will provide:<br />

• one system for sport<br />

• an evidence based approach<br />

• robust performance management<br />

• a bottom up, top down<br />

plann<strong>in</strong>g mechanism<br />

• resources that are placed where<br />

they can have the biggest impact •<br />

L<strong>in</strong>k<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />

Figure 1<br />

Structures <strong>in</strong> volunteer<strong>in</strong>g<br />

and sport sectors<br />

The diagram below shows the parallel relationships between<br />

sports organisations (left hand column) and volunteer<strong>in</strong>g<br />

<strong>in</strong>frastructure organisations (right hand column). •<br />

Individual participants<br />

<strong>in</strong> sport<br />

Coaches Clubs Volunteers<br />

Community <strong>Sport</strong>s<br />

Networks<br />

Volunteer Centres<br />

County <strong>Sport</strong>s<br />

Partnerships<br />

Volunteer Centre<br />

networks (sub-regional)<br />

Regional<br />

<strong>Sport</strong>s Boards<br />

England <strong>Volunteer<strong>in</strong>g</strong><br />

Development Councils<br />

<strong>in</strong> the Regions<br />

<strong>Sport</strong> England<br />

‘Framework for <strong>Sport</strong>’<br />

<strong>Volunteer<strong>in</strong>g</strong> England<br />

‘Build<strong>in</strong>g on Success’<br />

Department for Culture Media and <strong>Sport</strong>,<br />

‘Game Plan’<br />

Home Office and Office of the<br />

3rd Sector, ‘Change up’<br />

Read on to f<strong>in</strong>d out how these organisations can work together<br />

to promote and support volunteer<strong>in</strong>g <strong>in</strong> sport.<br />

<strong>Sport</strong> England 5


What volunteer<strong>in</strong>g<br />

organisations need<br />

to know about sport<br />

Why should Volunteer Centres<br />

get <strong>in</strong>volved with sport?<br />

• For these potential benefits:<br />

Local sports clubs are part of the<br />

community so by reach<strong>in</strong>g these<br />

groups Volunteer Centres can<br />

connect with new audiences.<br />

• Work<strong>in</strong>g with sport <strong>in</strong>creases the<br />

range of opportunities available on<br />

the Volunteer Centre database.<br />

• Gett<strong>in</strong>g <strong>in</strong> touch with the County <strong>Sport</strong>s<br />

Partnerships and Community <strong>Sport</strong>s<br />

Networks enables Volunteer Centres to:<br />

• identify the best-placed sport clubs<br />

to work with on volunteer<strong>in</strong>g<br />

• build on Local Strategic Partnership<br />

and Local Area Agreement targets<br />

• develop a wider voluntary<br />

sector <strong>in</strong>frastructure.<br />

What is a sport volunteer?<br />

Someone who gives their time to help<br />

with a sports club, organisation or event<br />

<strong>in</strong> any support role, whether generic or<br />

sport-related.<br />

Volunteers can fill a wide range of roles<br />

<strong>in</strong> sports.<br />

Why?<br />

• Many roles do not require knowledge<br />

of the sport.<br />

• Most roles are found <strong>in</strong> any community<br />

organisation - transferable skills.<br />

• You don't need to be sporty!<br />

<strong>Sport</strong> needs volunteers to help with<br />

many th<strong>in</strong>gs, such as:<br />

• look<strong>in</strong>g after the f<strong>in</strong>ances<br />

• creat<strong>in</strong>g publicity<br />

• attract<strong>in</strong>g sponsorship<br />

• web site design and management<br />

• mak<strong>in</strong>g lunches and teas<br />

or<br />

• just be<strong>in</strong>g on hand to give support<br />

at events.<br />

Go to www.skillsactive.com/careers/<br />

for lots of examples of roles <strong>in</strong> sport<br />

volunteer<strong>in</strong>g and the skills they require.<br />

What the volunteers<br />

say about f<strong>in</strong>d<strong>in</strong>g sport<br />

volunteer<strong>in</strong>g through<br />

Volunteer Centres:<br />

“<br />

I orig<strong>in</strong>ally came <strong>in</strong>to the<br />

Volunteer Centre as I had<br />

recently been made<br />

redundant from a job I<br />

really enjoyed. I realised<br />

that I wanted to put my<br />

knowledge from my sports<br />

science degree to some<br />

use <strong>in</strong> a job but I didn’t<br />

have any relevant<br />

experience, as I had not<br />

worked <strong>in</strong> the field. What<br />

I expected from the service<br />

was that a sports club or<br />

organisation would have<br />

a vacancy which they<br />

needed fill<strong>in</strong>g and I would<br />

go along and help out.<br />

What I found was that the<br />

service was much more<br />

tailored to MY needs and<br />

what I wanted to get out<br />

of the experience.<br />

”<br />

Volunteer from Nott<strong>in</strong>gham<br />

6 <strong>Sport</strong> England


Identify<br />

Build<br />

Develop<br />

What is a sport volunteer<br />

manager/coord<strong>in</strong>ator?<br />

Someone responsible for manag<strong>in</strong>g a<br />

group of volunteers for a sports club,<br />

organisation or event. In volunteer<strong>in</strong>g they<br />

are usually known as ‘volunteer managers’<br />

but <strong>in</strong> sport they are also known as<br />

‘volunteer coord<strong>in</strong>ators’. However, many<br />

sport clubs may not have def<strong>in</strong>ed this role<br />

yet so have no designated person with<br />

responsibility for volunteers.<br />

What help do sport organisations<br />

need from volunteer organisations?<br />

Many sport clubs will need help and<br />

advice on:<br />

• The whole idea of volunteers - they<br />

may not recognise as volunteer<strong>in</strong>g the<br />

unpaid help they already receive from<br />

players, supporters, parents and<br />

members of the local community.<br />

• Def<strong>in</strong><strong>in</strong>g the volunteer roles they<br />

have with<strong>in</strong> the club, <strong>in</strong>clud<strong>in</strong>g<br />

volunteer coord<strong>in</strong>ators.<br />

• Provid<strong>in</strong>g an <strong>in</strong>duction for volunteers.<br />

• Expenses for volunteers - what to pay<br />

and what not to pay.<br />

• Succession plann<strong>in</strong>g for volunteer roles<br />

with<strong>in</strong> the club.<br />

• How to write a volunteer strategy<br />

or plan.<br />

They might also need help with rais<strong>in</strong>g the<br />

profile of volunteer management with<strong>in</strong><br />

the club itself - because w<strong>in</strong>n<strong>in</strong>g sports<br />

matches or leagues, enroll<strong>in</strong>g more<br />

players, or go<strong>in</strong>g on tour at the end of the<br />

season might seem to be more important<br />

than reward<strong>in</strong>g those who help to keep<br />

the club go<strong>in</strong>g.<br />

How can our Volunteer Centres start<br />

to work with sport?<br />

As County <strong>Sport</strong>s Partnerships work<br />

<strong>in</strong> sub-regional areas - it would be best<br />

to contact the CSP represent<strong>in</strong>g the<br />

sub-regional Volunteer Centres <strong>in</strong><br />

your geographical area.<br />

You can f<strong>in</strong>d your nearest CSP on the<br />

<strong>Volunteer<strong>in</strong>g</strong> England sport web pages.<br />

See www.volunteer<strong>in</strong>gengland.org.uk<br />

Case study 1:<br />

Durham<br />

Who’s <strong>in</strong>volved?<br />

Durham <strong>Sport</strong>s Partnership and<br />

the local Volunteer Centre, Teesdale<br />

& Wear Valley, 2D - got together to<br />

work <strong>in</strong> partnership, funded by<br />

<strong>Sport</strong> England.<br />

What have they achieved?<br />

The funded post-holder and other<br />

staff at 2D have been work<strong>in</strong>g to<br />

make sports teams <strong>in</strong>to sports<br />

clubs and sports clubs <strong>in</strong>to part<br />

of the volunteer<strong>in</strong>g <strong>in</strong>frastructure<br />

and the wider Voluntary and<br />

Community Sector.<br />

Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />

Yes, there is still fund<strong>in</strong>g for<br />

this project.<br />

What can we learn from this?<br />

Their experiences provide valuable<br />

practical lessons as well as rais<strong>in</strong>g<br />

important questions for the future<br />

of volunteer<strong>in</strong>g <strong>in</strong> sport - see the<br />

<strong>Volunteer<strong>in</strong>g</strong> England - sport web<br />

pages for more details. •<br />

<strong>Sport</strong> England 7


What sport<br />

organisations<br />

need to know<br />

about volunteer<strong>in</strong>g<br />

Why should your sport<br />

organisation work with wider<br />

volunteer<strong>in</strong>g organisations?<br />

Do you want more volunteers?<br />

Are you f<strong>in</strong>d<strong>in</strong>g it difficult to<br />

reta<strong>in</strong> volunteers?<br />

Could you make better use of<br />

your volunteers?<br />

If you said ‘yes’ to any these questions<br />

there are volunteer<strong>in</strong>g organisations<br />

whose job it is to help you.<br />

How are volunteer<strong>in</strong>g<br />

organisations organised?<br />

Just as there is a large sport system <strong>in</strong><br />

England, there is also a wide network<br />

of volunteer<strong>in</strong>g organisations to help all<br />

sectors, <strong>in</strong>clud<strong>in</strong>g sport (see Figure 1).<br />

This <strong>in</strong>cludes:<br />

Local Volunteer Centres<br />

What do they do?<br />

They provide support at a local level for<br />

<strong>in</strong>dividual volunteers and volunteer<br />

<strong>in</strong>volv<strong>in</strong>g organisations.<br />

How can they help your sports club?<br />

By:<br />

• Operat<strong>in</strong>g as brokers - putt<strong>in</strong>g potential<br />

volunteers <strong>in</strong> touch with volunteer<strong>in</strong>g<br />

opportunities and tra<strong>in</strong><strong>in</strong>g, and l<strong>in</strong>k<strong>in</strong>g<br />

volunteer-seek<strong>in</strong>g organisations with<br />

appropriate people.<br />

• Promot<strong>in</strong>g your volunteer<strong>in</strong>g needs<br />

through encourag<strong>in</strong>g local <strong>in</strong>terest<br />

via events and publicity.<br />

• Deliver<strong>in</strong>g good practice tra<strong>in</strong><strong>in</strong>g.<br />

• Provid<strong>in</strong>g <strong>in</strong>formation for volunteers<br />

and volunteer managers/coord<strong>in</strong>ators.<br />

• Develop<strong>in</strong>g volunteer<strong>in</strong>g roles and<br />

opportunities with<strong>in</strong> your sports club.<br />

• Provid<strong>in</strong>g <strong>in</strong>formation on policy.<br />

• Respond<strong>in</strong>g to local campaigns from<br />

a volunteer<strong>in</strong>g perspective.<br />

• L<strong>in</strong>k<strong>in</strong>g strategically to your<br />

Community <strong>Sport</strong>s Network and<br />

County <strong>Sport</strong>s Partnership.<br />

122<br />

new sports<br />

volunteers<br />

Although many sport volunteers are<br />

recruited directly <strong>in</strong>to clubs, events or<br />

sport govern<strong>in</strong>g bodies, Local Volunteer<br />

Centres can extend the type and range<br />

of people who volunteer <strong>in</strong> sport and<br />

may well be able to identify someone<br />

with special skills who would not usually<br />

have found their way <strong>in</strong>to sport. See<br />

http://www.volunteer<strong>in</strong>g.org.uk/volunteer<br />

developmentagencies/<br />

8 <strong>Sport</strong> England


Case study 2:<br />

Nott<strong>in</strong>gham<br />

Who’s <strong>in</strong>volved?<br />

Nott<strong>in</strong>gham Volunteer Centre and<br />

the local authority as well as other<br />

Volunteer Centres <strong>in</strong> the area and<br />

sports clubs.<br />

What have they achieved?<br />

• Better volunteer management<br />

with<strong>in</strong> 30 sports clubs <strong>in</strong> the area<br />

- for all current volunteers as<br />

well as new volunteers.<br />

• 122 new sports volunteers<br />

through the Volunteer Centre.<br />

Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />

It required the appo<strong>in</strong>tment of a<br />

dedicated person, <strong>in</strong> post as <strong>Sport</strong>s<br />

<strong>Volunteer<strong>in</strong>g</strong> Development Worker,<br />

to give sport groups the level of<br />

attention they enjoyed over the<br />

two-year life of the project. This<br />

post has now f<strong>in</strong>ished and sport<br />

opportunities cont<strong>in</strong>ue to appear on<br />

the Nott<strong>in</strong>gham Volunteer Centre<br />

database, from the sport clubs with<br />

whom they worked dur<strong>in</strong>g the project.<br />

What can we learn from this?<br />

Initial <strong>in</strong>vestment of time and other<br />

resources can lead to ongo<strong>in</strong>g<br />

support for sport clubs <strong>in</strong> the same<br />

way that Volunteer Centres support<br />

other community organisations.<br />

What have they achieved?<br />

The funded post-holder and other<br />

staff at 2D have been work<strong>in</strong>g to<br />

make sports teams <strong>in</strong>to sports<br />

clubs and sports clubs <strong>in</strong>to part of<br />

the volunteer<strong>in</strong>g <strong>in</strong>frastructure<br />

and the wider Voluntary and<br />

Community Sector.<br />

Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />

Yes, there is still fund<strong>in</strong>g for<br />

this project.<br />

Sub-regional volunteer<strong>in</strong>g<br />

<strong>in</strong>frastructure networks<br />

What do they do? These are the equivalent<br />

of County <strong>Sport</strong>s Partnerships but for<br />

volunteer<strong>in</strong>g. They l<strong>in</strong>k together all the<br />

volunteer centres <strong>in</strong> a sub-region.<br />

How can they help your sports club?<br />

By spread<strong>in</strong>g the net for recruitment.<br />

<strong>Volunteer<strong>in</strong>g</strong> England<br />

What do they do? <strong>Volunteer<strong>in</strong>g</strong> England<br />

is a national charity work<strong>in</strong>g to promote<br />

volunteer<strong>in</strong>g and volunteer management.<br />

They offer a range of resources to anyone<br />

who works with or manages volunteers<br />

and to those who want to volunteer.<br />

How can they help your sports club?<br />

By br<strong>in</strong>g<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />

organisations together - they are currently<br />

lead<strong>in</strong>g a sport volunteer<strong>in</strong>g project to<br />

promote this <strong>in</strong>itiative.<br />

<strong>Sport</strong> England 9


What is a volunteer-<strong>in</strong>volv<strong>in</strong>g<br />

organisation?<br />

Any organisation that seeks to engage<br />

volunteers who will help it to run smoothly.<br />

This can be anyth<strong>in</strong>g from a small<br />

community group to a major corporate<br />

sector bus<strong>in</strong>ess. Local sports clubs are<br />

community groups.<br />

What is sport volunteer<strong>in</strong>g all about?<br />

Volunteers are the lifeblood of many sports<br />

clubs. So what do most sports clubs and<br />

event organisers say they need most?<br />

Help from Volunteers!<br />

Often, manag<strong>in</strong>g your current volunteers<br />

better can make them happier and more<br />

productive. Satisfied volunteers are more<br />

likely to spread good reports of your sport<br />

group by word of mouth. It’s similar to<br />

when you’re at your workplace - if you’re<br />

treated well you tend to work better,<br />

harder and tell people good th<strong>in</strong>gs<br />

about your workplace.<br />

Creat<strong>in</strong>g great surround<strong>in</strong>gs for volunteers<br />

is all about mak<strong>in</strong>g sure that the whole<br />

sports club is aware of and gett<strong>in</strong>g the<br />

most out of its current volunteers. You<br />

need to be ready for any new volunteers<br />

and help them to focus the use of the<br />

time they are prepared give to the club.<br />

Why do sport volunteers<br />

need manag<strong>in</strong>g?<br />

<strong>Sport</strong>s volunteers don’t just happen!<br />

They need to be recruited and looked<br />

after just like the players <strong>in</strong> any sports<br />

club. Manag<strong>in</strong>g volunteers leads to better<br />

volunteers through reward and retention<br />

and makes recruitment easier.<br />

What does good sport volunteer<br />

management <strong>in</strong>volve?<br />

A good sport volunteer<br />

manager/coord<strong>in</strong>ator provides:<br />

• Clear volunteer<strong>in</strong>g roles with<strong>in</strong> the club.<br />

• An <strong>in</strong>duction for volunteers.<br />

• Expenses for volunteers - and knows<br />

what to pay or not to pay.<br />

• Succession plann<strong>in</strong>g for roles with<strong>in</strong><br />

the club.<br />

• Help with writ<strong>in</strong>g a volunteer strategy<br />

or plan.<br />

• Advice on how to raise the profile of<br />

volunteer management with<strong>in</strong> the club<br />

itself - when w<strong>in</strong>n<strong>in</strong>g sports matches<br />

and gett<strong>in</strong>g more players, or go<strong>in</strong>g on<br />

tour at the end of the season might<br />

always seem to be more important.<br />

What help is available?<br />

The follow<strong>in</strong>g places can give you<br />

support and help you improve your<br />

volunteer management:<br />

Volunteer Centres<br />

Can often give one-to-one support to<br />

those manag<strong>in</strong>g volunteers with<strong>in</strong> a local<br />

organisation like your sports club. See<br />

www.volunteer<strong>in</strong>g.org.uk/volunteer<br />

developmentagencies/f<strong>in</strong>doutabout<br />

volunteer<strong>in</strong>g<strong>in</strong>yourarea.htm<br />

<strong>Volunteer<strong>in</strong>g</strong> England<br />

Has a whole raft of <strong>in</strong>formation and<br />

support for you (see below) from fact<br />

sheets to the Invest<strong>in</strong>g <strong>in</strong> Volunteers<br />

standard - show<strong>in</strong>g that your organisation<br />

is manag<strong>in</strong>g its volunteers <strong>in</strong> the best way<br />

possible. See www.volunteer<strong>in</strong>g.org.uk<br />

Runn<strong>in</strong>g <strong>Sport</strong>s<br />

Provides workbooks and workshops<br />

on Valu<strong>in</strong>g your Volunteers - which takes<br />

you through the step-by step process<br />

of volunteer<strong>in</strong>g with<strong>in</strong> your club.<br />

See www.runn<strong>in</strong>gsports.org<br />

Your National Govern<strong>in</strong>g Body<br />

Will have volunteer<strong>in</strong>g <strong>in</strong>formation on<br />

their website, or it is available through<br />

your county, regional or national contacts.<br />

See www.sportengland.org/ngbs<br />

creat<strong>in</strong>g<br />

opportunities<br />

to get healthy<br />

10 <strong>Sport</strong> England


Other<br />

examples<br />

of start<strong>in</strong>g<br />

to work<br />

together<br />

from across<br />

the country:<br />

• Cumbria <strong>Sport</strong>s and Physical Activity<br />

Partnership have a volunteer centre<br />

represented on the board.<br />

• Buck<strong>in</strong>ghamshire and Milton Keynes<br />

<strong>Sport</strong>s Partnership and local Volunteer<br />

Centres are work<strong>in</strong>g to <strong>in</strong>crease the<br />

number of volunteers <strong>in</strong> sports clubs.<br />

• <strong>Sport</strong> and volunteer<strong>in</strong>g organisations<br />

<strong>in</strong> Bolton are cont<strong>in</strong>u<strong>in</strong>g their work<br />

together by us<strong>in</strong>g the Do-It website to<br />

attract new volunteers <strong>in</strong>to clubmark<br />

clubs <strong>in</strong> the area.<br />

• Cornwall <strong>Sport</strong>s Partnership has<br />

devised a way of work<strong>in</strong>g sub-regionally<br />

with the Volunteer Centres <strong>in</strong> Cornwall.<br />

• Lewisham Volunteer Centre is work<strong>in</strong>g<br />

with East London <strong>Sport</strong> and Physical<br />

Activity Partnership on future strategy,<br />

conference and support for sport <strong>in</strong><br />

the sub-region.<br />

And there are many more <strong>in</strong> every region.<br />

For more <strong>in</strong>formation on these and other<br />

case studies from around the country<br />

visit www.volunteer<strong>in</strong>g.org.uk/sport •<br />

<strong>Sport</strong> England 11


What is <strong><strong>Sport</strong>Nav</strong>?<br />

<strong><strong>Sport</strong>Nav</strong> is designed for those<br />

seek<strong>in</strong>g volunteers or volunteer<br />

opportunities, whether they come<br />

from sports clubs, local bus<strong>in</strong>esses<br />

or voluntary and community sector<br />

bodies. It seeks to help people<br />

navigate their way through<br />

opportunities for volunteer<strong>in</strong>g <strong>in</strong> sport.<br />

<strong><strong>Sport</strong>Nav</strong> is presented as a map -<br />

similar to an underground railway<br />

map - with different coloured l<strong>in</strong>es<br />

and stops en route.<br />

See Figure 2 to review the four<br />

volunteer<strong>in</strong>g routes provided<br />

on SatNav: Management;<br />

Events; Learn<strong>in</strong>g and<br />

Qualifications; Central.<br />

To f<strong>in</strong>d <strong>in</strong>formation about<br />

volunteer<strong>in</strong>g roles and careers go<br />

to www.skillsactive.com/careers •<br />

12 <strong>Sport</strong> England


Figure 2<br />

<strong><strong>Sport</strong>Nav</strong> - a route map for sport<br />

volunteer managers and coord<strong>in</strong>ators<br />

Diagram provided courtesy of Skillsactive<br />

Recruitment<br />

Retention<br />

General events<br />

<strong>Sport</strong>s Coach UK<br />

FE<br />

Colleges<br />

CSPs<br />

Clubs<br />

Runn<strong>in</strong>g<br />

<strong>Sport</strong>s<br />

Skills<br />

Active<br />

<strong>Sport</strong>s Leaders UK<br />

Schools<br />

HE/<br />

Universities<br />

Local Volunteer Centre<br />

NGBs<br />

The Local community<br />

Local events<br />

Reward/recognition<br />

Community <strong>Sport</strong>s<br />

Networks<br />

National events<br />

Diversity<br />

Duty of care<br />

International events<br />

Fund<strong>in</strong>g<br />

Measurement<br />

Partnerships<br />

London<br />

2012<br />

Key: Management; Events; Learn<strong>in</strong>g and qualifications; Central<br />

<strong>Sport</strong> England 13


What is available on<br />

each <strong><strong>Sport</strong>Nav</strong> route?<br />

Management<br />

The stops on the red Management<br />

route <strong>in</strong>clude:<br />

• recruitment<br />

• retention<br />

• reward and recognition<br />

• fund<strong>in</strong>g<br />

• diversity<br />

• measurement<br />

• duty of care<br />

• partnerships<br />

Each of these stops provides you with<br />

key words to help you get the most from<br />

your volunteers.<br />

As you can see, the Management route<br />

<strong>in</strong>tersects with several other key stations<br />

such as:<br />

Further and Higher Education <strong>in</strong>stitutions<br />

who provide large numbers of<br />

sport volunteers<br />

Local Volunteer Centres who can<br />

extend your volunteer reach<br />

National Govern<strong>in</strong>g Bodies of <strong>Sport</strong><br />

whose volunteer plans should give<br />

you a useful framework to work with<br />

<strong>Volunteer<strong>in</strong>g</strong> England at<br />

www.volunteer<strong>in</strong>g.org.uk produces lots<br />

of useful case studies and best practice<br />

resources to help you manage your sport<br />

volunteers. For example:<br />

• Good practice bank - where all sorts<br />

of good practice from around the<br />

country is ready and wait<strong>in</strong>g for you.<br />

• Information team - the ‘phone l<strong>in</strong>e is<br />

open 5 days a week, or by email.<br />

• The website lists publications -<br />

especially important is the<br />

well-respected The Good Practice<br />

Guide, 2nd Edition.<br />

• Excellence <strong>in</strong> Volunteer Management<br />

- ongo<strong>in</strong>g development of volunteer<br />

management, led by <strong>Volunteer<strong>in</strong>g</strong><br />

England. To keep up to date, contact<br />

the team, or jo<strong>in</strong> <strong>Volunteer<strong>in</strong>g</strong> England.<br />

• Invest<strong>in</strong>g <strong>in</strong> Volunteers - the UK-wide<br />

organisational standard that shows<br />

your organisation’s commitment to<br />

manag<strong>in</strong>g volunteers.<br />

Events<br />

The stops on the Events route<br />

<strong>in</strong>clude a range of different levels of<br />

sport volunteer<strong>in</strong>g:<br />

• local events<br />

• national events<br />

• <strong>in</strong>ternational events<br />

• general events (such as festivals and<br />

fairs that might have a sport activity<br />

as part of their programme)<br />

• the London 2012 Olympic and<br />

Paralympic Games<br />

Anyone volunteer<strong>in</strong>g for events also needs<br />

some tra<strong>in</strong><strong>in</strong>g and good management,<br />

so the Events route l<strong>in</strong>ks to both of these<br />

l<strong>in</strong>es too.<br />

14 <strong>Sport</strong> England


take your<br />

first steps<br />

towards better<br />

sport volunteer<strong>in</strong>g<br />

<strong>Sport</strong> England 15


Learn<strong>in</strong>g and Qualifications<br />

The stops on the Learn<strong>in</strong>g and<br />

Qualifications route <strong>in</strong>clude all the<br />

places that volunteers and volunteer<br />

managers/coord<strong>in</strong>ators can go to pick<br />

up extra skills or refresh exist<strong>in</strong>g ones:<br />

• Excellence <strong>in</strong> Volunteer Management<br />

- a range of tra<strong>in</strong><strong>in</strong>g and support from<br />

<strong>Volunteer<strong>in</strong>g</strong> England. The support<br />

on offer varies, check the website<br />

or contact <strong>Volunteer<strong>in</strong>g</strong> England<br />

for latest news. See<br />

www.volunteer<strong>in</strong>g.org<br />

• <strong>Sport</strong>s Coach UK - is a charitable<br />

organisation dedicated to the<br />

development and implementation of<br />

coaches and coach<strong>in</strong>g throughout<br />

the UK. It acts as the tra<strong>in</strong><strong>in</strong>g agency<br />

for sport coaches, runn<strong>in</strong>g a full range of<br />

workshops and courses from beg<strong>in</strong>ner<br />

coach right up to national coach. See<br />

www.sportscoachuk.org<br />

• <strong>Sport</strong>s Leaders UK - (formerly the<br />

British <strong>Sport</strong>s Trust) aims to <strong>in</strong>spire<br />

people and communities through<br />

leadership qualifications <strong>in</strong> sport.<br />

See www.bst.org.uk<br />

• SkillsActive - is the Sector Skills Council<br />

for Active Leisure and Learn<strong>in</strong>g. It has its<br />

own skills maps for people <strong>in</strong> different<br />

sport roles - www.skillsactive.com.<br />

National Occupational Standards for<br />

volunteer<strong>in</strong>g have now been approved<br />

- to see these go to www.vsnto.org.uk<br />

• Runn<strong>in</strong>g <strong>Sport</strong>s - this programme is<br />

made up of workshops, booklets,<br />

and home study packs which advise<br />

on almost all aspects of manag<strong>in</strong>g,<br />

develop<strong>in</strong>g and adm<strong>in</strong>ister<strong>in</strong>g your club.<br />

Most of these are available at a small<br />

charge. For <strong>in</strong>formation on cost and<br />

how to book a workshop r<strong>in</strong>g the<br />

Runn<strong>in</strong>g <strong>Sport</strong> Support Team on<br />

0207 404 2224 or email<br />

runn<strong>in</strong>gsport@coachwise.ltd.uk<br />

or go to www.runn<strong>in</strong>gsports.org NGBs<br />

- many of which run their own, specially<br />

tailored tra<strong>in</strong><strong>in</strong>g workshops based on<br />

scUK ones. See<br />

www.sportengland.org/ngbs<br />

• FE Colleges - that can offer accredited<br />

learn<strong>in</strong>g <strong>in</strong> most key sport roles. These<br />

tra<strong>in</strong><strong>in</strong>g courses can lead to paid<br />

employment or simply enhance the<br />

skill of exist<strong>in</strong>g volunteer managers.<br />

See www.hero.ac.uk<br />

• HE <strong>in</strong>stitutions/Universities - typically,<br />

these run accredited higher level<br />

courses like degrees and diplomas<br />

that are closely l<strong>in</strong>ked to employment<br />

opportunities. Many also <strong>in</strong>clude<br />

sport work placements or sport<br />

volunteer<strong>in</strong>g opportunities too.<br />

See www.universitiesuk.ac.uk<br />

16 <strong>Sport</strong> England


Central<br />

The stops on the Central route focus<br />

ma<strong>in</strong>ly on local and community agencies<br />

and organisations where the majority of<br />

sport volunteers spend their volunteer<br />

‘careers’ - <strong>in</strong>clud<strong>in</strong>g:<br />

• schools<br />

• clubs<br />

• local events<br />

• community sports networks<br />

• volunteer centres<br />

• the local community<br />

This route also crosses several<br />

others so that, as a volunteer<br />

manager/coord<strong>in</strong>ator you can f<strong>in</strong>d<br />

appropriate learn<strong>in</strong>g and qualification<br />

opportunities for your volunteers,<br />

or f<strong>in</strong>d other events and organisations<br />

that they might graduate to <strong>in</strong> time.<br />

See the next section for web site<br />

addresses that will extend your search<br />

under each route. •<br />

Facts and figures:<br />

80% of people th<strong>in</strong>k about help<strong>in</strong>g out<br />

<strong>in</strong> their local community, but don’t know<br />

where to start.<br />

There are over 350 Volunteer Centres<br />

<strong>in</strong> England who can help those people,<br />

and your organisation take your first<br />

steps towards better sport volunteer<strong>in</strong>g.<br />

Quotes from sport and<br />

volunteer<strong>in</strong>g organisations<br />

work<strong>in</strong>g together:<br />

“I love it when you get a w<strong>in</strong> w<strong>in</strong> situation.<br />

Work<strong>in</strong>g with sport feels like a w<strong>in</strong> w<strong>in</strong> w<strong>in</strong> w<strong>in</strong> w<strong>in</strong>”<br />

Volunteer Centre manager<br />

“We want to th<strong>in</strong>k much wider than the traditional<br />

sport<strong>in</strong>g route”<br />

NGB volunteer manager<br />

“It’s brilliant to know where we can get to work<strong>in</strong>g<br />

with Volunteer Centres”<br />

CSP workforce officer<br />

<strong>Sport</strong> England 17


Useful web l<strong>in</strong>ks<br />

Management<br />

http://www.volunteer<strong>in</strong>g.org.uk/manag<strong>in</strong>gvolunteers/<br />

- For learn<strong>in</strong>g about manag<strong>in</strong>g volunteers, visit <strong>Volunteer<strong>in</strong>g</strong><br />

England, or call our Information l<strong>in</strong>e free on 0800 028 3304.<br />

http://www.<strong>in</strong>vest<strong>in</strong>g<strong>in</strong>volunteers.org.uk/ - Invest<strong>in</strong>g <strong>in</strong><br />

Volunteers is the UK quality standard for all organisations<br />

which <strong>in</strong>volve volunteers <strong>in</strong> their work. The Standard enables<br />

organisations to comprehensively review their volunteer<br />

management, and also publicly demonstrates their<br />

commitment to volunteer<strong>in</strong>g.<br />

http://www.volunteer<strong>in</strong>g.org.uk/volunteerdevelopment<br />

agencies/f<strong>in</strong>doutaboutvolunteer<strong>in</strong>g<strong>in</strong>yourarea.htm - For local<br />

tra<strong>in</strong><strong>in</strong>g from Volunteer Centres, visit <strong>Volunteer<strong>in</strong>g</strong> England to<br />

f<strong>in</strong>d a local Volunteer Centre.<br />

www.csv.org.uk - One of the major deliverers of the<br />

government’s Millennium Volunteers programme,<br />

which encourages young people between the ages 16-24<br />

to volunteer.<br />

Community Service Volunteer Action Desks - These work <strong>in</strong><br />

partnership with the BBC <strong>in</strong> 36 BBC local radio stations. They<br />

broadcast appeals for volunteers, run awareness campaigns<br />

and promote Lifelong Learn<strong>in</strong>g.<br />

www.prohelp.org.uk - The largest national provider<br />

of ‘pro bono’ or ‘free professional support’ for<br />

community organisations.<br />

www.IT4communities.org.uk - Introduces skilled, professional<br />

volunteers to community organisations look<strong>in</strong>g for help with<br />

IT projects, promotes volunteer<strong>in</strong>g among IT Professionals<br />

and companies and builds IT capacity <strong>in</strong> the Voluntary and<br />

Community Sectors.<br />

www.do-it.org.uk - The national on-l<strong>in</strong>e database for volunteers<br />

who want to f<strong>in</strong>d opportunities and for organisations who want<br />

to f<strong>in</strong>d volunteers.<br />

www.volunteer<strong>in</strong>g.org - Where you can f<strong>in</strong>d your local<br />

Volunteer Centre who will talk you through volunteer<strong>in</strong>g<br />

opportunities/f<strong>in</strong>d<strong>in</strong>g volunteers.<br />

www.timebank.org.uk - Creates new ways for people to get<br />

<strong>in</strong>volved <strong>in</strong> volunteer<strong>in</strong>g; connects people and organisations<br />

to each other; and transforms the image of volunteer<strong>in</strong>g<br />

through campaigns.<br />

www.csv.org.uk/News/Time+Survey.htm - Statistics on time<br />

and volunteer<strong>in</strong>g.<br />

www.ivr.org.uk - Institute for <strong>Volunteer<strong>in</strong>g</strong> Research. Their<br />

<strong>Volunteer<strong>in</strong>g</strong> Impact Assessment Toolkit is a useful tool<br />

for measur<strong>in</strong>g volunteer<strong>in</strong>g.<br />

www.governancehub.org.uk - Information about good<br />

governance <strong>in</strong> the voluntary sector.<br />

http://www.sportengland.org/comprehensive_performance<br />

_assessment-2<br />

http://www.sportengland.org/<strong>in</strong>dex/get_resources/sport<br />

_play<strong>in</strong>g_its_part.htm then look at the newsletter for<br />

Local area agreements.<br />

http://www.activepeoplesurvey.com/<br />

http://www.culture.gov.uk/global/research/tak<strong>in</strong>g_part<br />

_survey/default.htm<br />

Events<br />

London 2012<br />

http://www.london2012.org/en/ourvision/LOCOG/<br />

Learn<strong>in</strong>g and qualifications<br />

http://www.skillsactive.com/careers/your_career/sport5.html<br />

- A career map for those <strong>in</strong>volved <strong>in</strong> sport both as volunteers<br />

and paid staff - show<strong>in</strong>g how the l<strong>in</strong>ks between different roles<br />

can be made, and what skills are required.<br />

http://www.volunteer<strong>in</strong>g.org.uk/manag<strong>in</strong>gvolunteers/<br />

excellence<strong>in</strong>volunteermanagementprogramme/<br />

- Excellence <strong>in</strong> Volunteer Management is there to help and<br />

support volunteer leaders, managers and coord<strong>in</strong>ators.<br />

www.runn<strong>in</strong>gsports.org - Aimed at <strong>in</strong>dividual volunteers,<br />

Runn<strong>in</strong>gsports provides practical tools and helpful tips for<br />

runn<strong>in</strong>g sport clubs and groups, best practice guides from<br />

other volunteers, downloadable resources and workshops.<br />

The Runn<strong>in</strong>g <strong>Sport</strong> Valu<strong>in</strong>g your Volunteers workbook and<br />

workshops are available locally to sport volunteers - at a<br />

small charge.<br />

www.vcslearn<strong>in</strong>gl<strong>in</strong>ks.org.uk - An onl<strong>in</strong>e directory of voluntary<br />

and community sector <strong>in</strong>frastructure bodies and networks<br />

across England that support learn<strong>in</strong>g and tra<strong>in</strong><strong>in</strong>g.<br />

www.niace.org.uk - The National Institute of Adult Cont<strong>in</strong>u<strong>in</strong>g<br />

Education - England and Wales - a non-governmental<br />

organisation work<strong>in</strong>g for more and different adult learners.<br />

www.sportscoachuk.org and www.sportsofficialsuk.com<br />

- For <strong>in</strong>formation on coach<strong>in</strong>g and officiat<strong>in</strong>g qualifications.<br />

www.sportengland.org - See ‘get resources’ and<br />

‘useful l<strong>in</strong>ks’ pages.<br />

www.ukworkforcehub.org.uk - To help voluntary and<br />

community organisations make the best of their paid staff,<br />

volunteers and trustees through workforce development.<br />

Central<br />

www.csv.org.uk/News/Crime+and+Grime.htm<br />

- Statistics on community and volunteer<strong>in</strong>g.<br />

www.afpe.org.uk - The site for the Association for<br />

Physical Education.<br />

www.youthsporttrust.org.uk - This site has <strong>in</strong>formation<br />

about PESSCLs, School <strong>Sport</strong>s Coord<strong>in</strong>ators and the<br />

national <strong>Sport</strong>s Colleges network.<br />

18 <strong>Sport</strong> England


Acronyms<br />

CCPR - Central Council for Physical Recreation - the federal<br />

body for voluntary sport and recreation organisations<br />

CPSU - <strong>Sport</strong> England/NSPCC Child Protection <strong>in</strong> <strong>Sport</strong> Unit<br />

CRB - Crim<strong>in</strong>al Records Bureau - the agency that checks<br />

crim<strong>in</strong>al records and provides ‘disclosures’ (checks) for<br />

people work<strong>in</strong>g with children<br />

CSN - Community <strong>Sport</strong>s Network - local-based federal<br />

body that delivers sport<br />

CSP - County <strong>Sport</strong>s Partnership - county-based,<br />

cross-sector federal bodies that oversee sports delivery<br />

CSV - Community Service Volunteers (volunteer specific)<br />

CVS - Council for Voluntary Service (aligned to NACVS)<br />

DCMS - Department for Media Culture and <strong>Sport</strong><br />

DfES - Department for Education and Skills<br />

EFDS - English Federation of Disability <strong>Sport</strong><br />

HEIs - Higher Education Institutions (universities and colleges)<br />

HSE - Health and Safety Executive<br />

KPIs - Key Performance Indicators<br />

LOCOG - London Organis<strong>in</strong>g Committee of the<br />

Olympic Games<br />

NACVS - National Association of Councils for<br />

Voluntary Service<br />

NDPB - Non-departmental public body<br />

PESSCL - Physical Education, School <strong>Sport</strong> and Club<br />

L<strong>in</strong>ks programme<br />

TASS - Talented Athlete Scholarship Scheme<br />

scUK - <strong>Sport</strong>s coach UK (formerly National<br />

Coach<strong>in</strong>g Foundation)<br />

SL UK - <strong>Sport</strong>s Leaders UK (formerly British <strong>Sport</strong>s Trust)<br />

SSCos - School sport coord<strong>in</strong>ators<br />

SE - <strong>Sport</strong> England - the NDPB for sport <strong>in</strong> England<br />

UKCC - UK (formerly National) Coach<strong>in</strong>g Certificate<br />

VCs - Volunteer Centres - local volunteer-specific<br />

‘one-stop-shops’ aligned to <strong>Volunteer<strong>in</strong>g</strong> England:<br />

see also VDAs<br />

VCS - Voluntary and community sector<br />

VDAs - Volunteer Development Agencies - local volunteerspecific<br />

‘one-stop- shops’ aligned to <strong>Volunteer<strong>in</strong>g</strong> England:<br />

see also VCs<br />

VE - <strong>Volunteer<strong>in</strong>g</strong> England - the s<strong>in</strong>gle body for volunteer<strong>in</strong>g<br />

YST - Youth <strong>Sport</strong> Trust - the UK’s largest charity for youth<br />

sport which also oversees many government funded sport<br />

development programmes such as Step Into <strong>Sport</strong> and the<br />

<strong>Sport</strong> Colleges network<br />

Acknowledgments<br />

The follow<strong>in</strong>g <strong>in</strong>dividuals and organisations<br />

contributed to this document:<br />

British Universities<br />

<strong>Sport</strong>s Association<br />

Nigel Mayglothl<strong>in</strong>g<br />

Brunel University<br />

Celia Brackenridge<br />

Central Council for<br />

Physical Recreation<br />

Andy Hanson<br />

Child Protection <strong>in</strong> <strong>Sport</strong> Unit<br />

Anne Tiivas<br />

Gill Joyce<br />

Community Service Volunteers<br />

Alan Bramwell<br />

Elizabeth Slater<br />

Creat<strong>in</strong>g Excellence<br />

Mart<strong>in</strong> Cork<br />

Tracy Clark<br />

DCMS<br />

Simon Ew<strong>in</strong>g<br />

Do-it<br />

Simon Jenk<strong>in</strong>son<br />

Get2thePo<strong>in</strong>t<br />

Mart<strong>in</strong> Farrell<br />

Humber <strong>Sport</strong>s Partnership<br />

Rachel Roberts<br />

Invest<strong>in</strong>g <strong>in</strong> Volunteers<br />

G<strong>in</strong>a Aylward<br />

IVR<br />

Angela Ellis<br />

LOCOG<br />

James Coll<strong>in</strong>s<br />

Neil Walker<br />

PESAS consultancy<br />

Brenda Read<br />

Runn<strong>in</strong>g <strong>Sport</strong><br />

Karen Allen<br />

SkillsActive<br />

Bansari Somani<br />

Stuart Wilson<br />

Sue Hook<br />

<strong>Sport</strong> England<br />

Lisa Wa<strong>in</strong>wright<br />

Rachel Graham<br />

Tim Copley<br />

<strong>Sport</strong>s Coach UK/Coachwise<br />

Karen Allen<br />

Penny Crisfield<br />

Jason Proctor<br />

Step <strong>in</strong>to <strong>Sport</strong><br />

Anne Homyer<br />

Louise Hammerton<br />

Student <strong>Volunteer<strong>in</strong>g</strong> England<br />

Rob Cook<br />

Rugby Football Union<br />

Volunteer Manager<br />

Carole Thelwell Jones<br />

Russell Commission/YouthActive<br />

Tiger de Souza<br />

John Knights<br />

Timebank<br />

Sharon Tynan<br />

Youth <strong>Sport</strong> Trust<br />

Peter Knight<br />

Youth Net<br />

Lesley Bourne<br />

Shanna Tran<br />

Volunteer Centre Greenwich<br />

Penny Rossetter<br />

Volunteer Centre Nott<strong>in</strong>gham<br />

Laura Patterson<br />

<strong>Volunteer<strong>in</strong>g</strong> England<br />

Laura Ferguson<br />

Barbara Regnier<br />

Rob Jackson<br />

Delegates to the European<br />

<strong>Volunteer<strong>in</strong>g</strong> Assembly 2005<br />

Volunteer Centres and CSPs <strong>in</strong> the<br />

West Midlands<br />

<strong>Sport</strong> England 19


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T 08458 508 508<br />

Stock code number SE-0506-014<br />

Date of publication January 2007<br />

Designed by Journey Ltd<br />

Pr<strong>in</strong>ted by Beacon Graphics Ltd<br />

This document is pr<strong>in</strong>ted on Evolution Sat<strong>in</strong> which is 75% recycled and uses ECF pulp.<br />

It is ISO 14001, NAPM and FSC certified.<br />

In partnership with

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