SportNav Volunteering in Sport - Sport Across Staffordshire
SportNav Volunteering in Sport - Sport Across Staffordshire
SportNav Volunteering in Sport - Sport Across Staffordshire
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<strong><strong>Sport</strong>Nav</strong><br />
<strong>Volunteer<strong>in</strong>g</strong><br />
<strong>in</strong> <strong>Sport</strong><br />
a guide for sport volunteer<br />
managers/coord<strong>in</strong>ators<br />
In partnership with
Welcome<br />
Over 6 million<br />
people - 26% of all<br />
volunteers - give one<br />
billion hours to sport<br />
every year.<br />
<strong>Sport</strong> volunteers help to drive<br />
sport<strong>in</strong>g success.<br />
If we are to succeed <strong>in</strong> our national<br />
sport<strong>in</strong>g ambitions for London 2012<br />
and beyond we need many more people<br />
to take up sports volunteer<strong>in</strong>g and be<br />
motivated to stay <strong>in</strong>volved.<br />
This <strong><strong>Sport</strong>Nav</strong> quick guide is designed<br />
to help you make the most of all the<br />
opportunities that sport volunteer<strong>in</strong>g<br />
has to offer your organisation, whether<br />
you are offer<strong>in</strong>g or seek<strong>in</strong>g volunteers.<br />
Enjoy the journey!<br />
Andy Reed MP, Chair, <strong>Sport</strong> Strategic<br />
Partnership for <strong>Volunteer<strong>in</strong>g</strong><br />
2 <strong>Sport</strong> England
Contents<br />
2 Introduction<br />
4 What is this booklet all about?<br />
5 L<strong>in</strong>k<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />
6 What volunteer<strong>in</strong>g organisations<br />
need to know about sport<br />
6 Why should Volunteer Centres<br />
get <strong>in</strong>volved with sport?<br />
6 What is a sport volunteer?<br />
7 What is a sport volunteer<br />
manager/coord<strong>in</strong>ator?<br />
7 What help do sport organisations<br />
need from volunteer organisations?<br />
7 How can our Volunteer Centres<br />
start to work with sport?<br />
Get fit<br />
Get healthy<br />
Get active<br />
8 What sport organisations need<br />
to know about volunteer<strong>in</strong>g<br />
8 Why should your sport<br />
organisation work with wider<br />
volunteer<strong>in</strong>g organisations?<br />
8 How are volunteer<strong>in</strong>g<br />
organisations organised?<br />
10 What is a volunteer-<strong>in</strong>volv<strong>in</strong>g<br />
organisation?<br />
10 What is sport volunteer<strong>in</strong>g all about?<br />
10 Why do sport volunteers<br />
need manag<strong>in</strong>g?<br />
10 What does good sport volunteer<br />
management <strong>in</strong>volve?<br />
10 What help is available?<br />
12 What is <strong><strong>Sport</strong>Nav</strong>?<br />
14 What is available on each<br />
<strong><strong>Sport</strong>Nav</strong> route?<br />
14 Management<br />
14 Events<br />
16 Learn<strong>in</strong>g and Qualifications<br />
16 Central<br />
18 Useful web l<strong>in</strong>ks<br />
19 Acronyms<br />
19 Acknowledgments<br />
<strong>Sport</strong> England 3
What is this booklet<br />
all about?<br />
If you are:<br />
someone <strong>in</strong>volved <strong>in</strong> a volunteer<strong>in</strong>g<br />
<strong>in</strong>frastructure organisation who wants<br />
to know more about sport<br />
or<br />
someone coord<strong>in</strong>at<strong>in</strong>g and manag<strong>in</strong>g<br />
volunteers <strong>in</strong> a sport organisation<br />
then <strong><strong>Sport</strong>Nav</strong> is for you.<br />
This booklet will:<br />
• <strong>in</strong>troduce you to <strong><strong>Sport</strong>Nav</strong> and<br />
what it can offer<br />
• show you the benefits of<br />
sport volunteer<strong>in</strong>g<br />
• help you to work <strong>in</strong> partnership<br />
to improve sport volunteer<strong>in</strong>g<br />
• help you to connect volunteers<br />
with opportunities <strong>in</strong> sport<br />
• guide you through a set of sport<br />
volunteer pathways and FAQs<br />
• help you to recruit, place and<br />
manage volunteers <strong>in</strong> sport •<br />
26%<br />
1 billion hours<br />
to sport<br />
4 <strong>Sport</strong> England
The Delivery System for community sport<br />
National<br />
partners<br />
Regional<br />
partners<br />
County<br />
<strong>Sport</strong>s<br />
Partnership<br />
Community<br />
<strong>Sport</strong>s Network<br />
People<br />
beh<strong>in</strong>d<br />
the people<br />
People<br />
tak<strong>in</strong>g part<br />
The Delivery System for sport connects<br />
people tak<strong>in</strong>g part and local deliverers with<br />
policy makers and <strong>in</strong>vestors <strong>in</strong> a simple<br />
and coord<strong>in</strong>ated way.<br />
The system will provide:<br />
• one system for sport<br />
• an evidence based approach<br />
• robust performance management<br />
• a bottom up, top down<br />
plann<strong>in</strong>g mechanism<br />
• resources that are placed where<br />
they can have the biggest impact •<br />
L<strong>in</strong>k<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />
Figure 1<br />
Structures <strong>in</strong> volunteer<strong>in</strong>g<br />
and sport sectors<br />
The diagram below shows the parallel relationships between<br />
sports organisations (left hand column) and volunteer<strong>in</strong>g<br />
<strong>in</strong>frastructure organisations (right hand column). •<br />
Individual participants<br />
<strong>in</strong> sport<br />
Coaches Clubs Volunteers<br />
Community <strong>Sport</strong>s<br />
Networks<br />
Volunteer Centres<br />
County <strong>Sport</strong>s<br />
Partnerships<br />
Volunteer Centre<br />
networks (sub-regional)<br />
Regional<br />
<strong>Sport</strong>s Boards<br />
England <strong>Volunteer<strong>in</strong>g</strong><br />
Development Councils<br />
<strong>in</strong> the Regions<br />
<strong>Sport</strong> England<br />
‘Framework for <strong>Sport</strong>’<br />
<strong>Volunteer<strong>in</strong>g</strong> England<br />
‘Build<strong>in</strong>g on Success’<br />
Department for Culture Media and <strong>Sport</strong>,<br />
‘Game Plan’<br />
Home Office and Office of the<br />
3rd Sector, ‘Change up’<br />
Read on to f<strong>in</strong>d out how these organisations can work together<br />
to promote and support volunteer<strong>in</strong>g <strong>in</strong> sport.<br />
<strong>Sport</strong> England 5
What volunteer<strong>in</strong>g<br />
organisations need<br />
to know about sport<br />
Why should Volunteer Centres<br />
get <strong>in</strong>volved with sport?<br />
• For these potential benefits:<br />
Local sports clubs are part of the<br />
community so by reach<strong>in</strong>g these<br />
groups Volunteer Centres can<br />
connect with new audiences.<br />
• Work<strong>in</strong>g with sport <strong>in</strong>creases the<br />
range of opportunities available on<br />
the Volunteer Centre database.<br />
• Gett<strong>in</strong>g <strong>in</strong> touch with the County <strong>Sport</strong>s<br />
Partnerships and Community <strong>Sport</strong>s<br />
Networks enables Volunteer Centres to:<br />
• identify the best-placed sport clubs<br />
to work with on volunteer<strong>in</strong>g<br />
• build on Local Strategic Partnership<br />
and Local Area Agreement targets<br />
• develop a wider voluntary<br />
sector <strong>in</strong>frastructure.<br />
What is a sport volunteer?<br />
Someone who gives their time to help<br />
with a sports club, organisation or event<br />
<strong>in</strong> any support role, whether generic or<br />
sport-related.<br />
Volunteers can fill a wide range of roles<br />
<strong>in</strong> sports.<br />
Why?<br />
• Many roles do not require knowledge<br />
of the sport.<br />
• Most roles are found <strong>in</strong> any community<br />
organisation - transferable skills.<br />
• You don't need to be sporty!<br />
<strong>Sport</strong> needs volunteers to help with<br />
many th<strong>in</strong>gs, such as:<br />
• look<strong>in</strong>g after the f<strong>in</strong>ances<br />
• creat<strong>in</strong>g publicity<br />
• attract<strong>in</strong>g sponsorship<br />
• web site design and management<br />
• mak<strong>in</strong>g lunches and teas<br />
or<br />
• just be<strong>in</strong>g on hand to give support<br />
at events.<br />
Go to www.skillsactive.com/careers/<br />
for lots of examples of roles <strong>in</strong> sport<br />
volunteer<strong>in</strong>g and the skills they require.<br />
What the volunteers<br />
say about f<strong>in</strong>d<strong>in</strong>g sport<br />
volunteer<strong>in</strong>g through<br />
Volunteer Centres:<br />
“<br />
I orig<strong>in</strong>ally came <strong>in</strong>to the<br />
Volunteer Centre as I had<br />
recently been made<br />
redundant from a job I<br />
really enjoyed. I realised<br />
that I wanted to put my<br />
knowledge from my sports<br />
science degree to some<br />
use <strong>in</strong> a job but I didn’t<br />
have any relevant<br />
experience, as I had not<br />
worked <strong>in</strong> the field. What<br />
I expected from the service<br />
was that a sports club or<br />
organisation would have<br />
a vacancy which they<br />
needed fill<strong>in</strong>g and I would<br />
go along and help out.<br />
What I found was that the<br />
service was much more<br />
tailored to MY needs and<br />
what I wanted to get out<br />
of the experience.<br />
”<br />
Volunteer from Nott<strong>in</strong>gham<br />
6 <strong>Sport</strong> England
Identify<br />
Build<br />
Develop<br />
What is a sport volunteer<br />
manager/coord<strong>in</strong>ator?<br />
Someone responsible for manag<strong>in</strong>g a<br />
group of volunteers for a sports club,<br />
organisation or event. In volunteer<strong>in</strong>g they<br />
are usually known as ‘volunteer managers’<br />
but <strong>in</strong> sport they are also known as<br />
‘volunteer coord<strong>in</strong>ators’. However, many<br />
sport clubs may not have def<strong>in</strong>ed this role<br />
yet so have no designated person with<br />
responsibility for volunteers.<br />
What help do sport organisations<br />
need from volunteer organisations?<br />
Many sport clubs will need help and<br />
advice on:<br />
• The whole idea of volunteers - they<br />
may not recognise as volunteer<strong>in</strong>g the<br />
unpaid help they already receive from<br />
players, supporters, parents and<br />
members of the local community.<br />
• Def<strong>in</strong><strong>in</strong>g the volunteer roles they<br />
have with<strong>in</strong> the club, <strong>in</strong>clud<strong>in</strong>g<br />
volunteer coord<strong>in</strong>ators.<br />
• Provid<strong>in</strong>g an <strong>in</strong>duction for volunteers.<br />
• Expenses for volunteers - what to pay<br />
and what not to pay.<br />
• Succession plann<strong>in</strong>g for volunteer roles<br />
with<strong>in</strong> the club.<br />
• How to write a volunteer strategy<br />
or plan.<br />
They might also need help with rais<strong>in</strong>g the<br />
profile of volunteer management with<strong>in</strong><br />
the club itself - because w<strong>in</strong>n<strong>in</strong>g sports<br />
matches or leagues, enroll<strong>in</strong>g more<br />
players, or go<strong>in</strong>g on tour at the end of the<br />
season might seem to be more important<br />
than reward<strong>in</strong>g those who help to keep<br />
the club go<strong>in</strong>g.<br />
How can our Volunteer Centres start<br />
to work with sport?<br />
As County <strong>Sport</strong>s Partnerships work<br />
<strong>in</strong> sub-regional areas - it would be best<br />
to contact the CSP represent<strong>in</strong>g the<br />
sub-regional Volunteer Centres <strong>in</strong><br />
your geographical area.<br />
You can f<strong>in</strong>d your nearest CSP on the<br />
<strong>Volunteer<strong>in</strong>g</strong> England sport web pages.<br />
See www.volunteer<strong>in</strong>gengland.org.uk<br />
Case study 1:<br />
Durham<br />
Who’s <strong>in</strong>volved?<br />
Durham <strong>Sport</strong>s Partnership and<br />
the local Volunteer Centre, Teesdale<br />
& Wear Valley, 2D - got together to<br />
work <strong>in</strong> partnership, funded by<br />
<strong>Sport</strong> England.<br />
What have they achieved?<br />
The funded post-holder and other<br />
staff at 2D have been work<strong>in</strong>g to<br />
make sports teams <strong>in</strong>to sports<br />
clubs and sports clubs <strong>in</strong>to part<br />
of the volunteer<strong>in</strong>g <strong>in</strong>frastructure<br />
and the wider Voluntary and<br />
Community Sector.<br />
Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />
Yes, there is still fund<strong>in</strong>g for<br />
this project.<br />
What can we learn from this?<br />
Their experiences provide valuable<br />
practical lessons as well as rais<strong>in</strong>g<br />
important questions for the future<br />
of volunteer<strong>in</strong>g <strong>in</strong> sport - see the<br />
<strong>Volunteer<strong>in</strong>g</strong> England - sport web<br />
pages for more details. •<br />
<strong>Sport</strong> England 7
What sport<br />
organisations<br />
need to know<br />
about volunteer<strong>in</strong>g<br />
Why should your sport<br />
organisation work with wider<br />
volunteer<strong>in</strong>g organisations?<br />
Do you want more volunteers?<br />
Are you f<strong>in</strong>d<strong>in</strong>g it difficult to<br />
reta<strong>in</strong> volunteers?<br />
Could you make better use of<br />
your volunteers?<br />
If you said ‘yes’ to any these questions<br />
there are volunteer<strong>in</strong>g organisations<br />
whose job it is to help you.<br />
How are volunteer<strong>in</strong>g<br />
organisations organised?<br />
Just as there is a large sport system <strong>in</strong><br />
England, there is also a wide network<br />
of volunteer<strong>in</strong>g organisations to help all<br />
sectors, <strong>in</strong>clud<strong>in</strong>g sport (see Figure 1).<br />
This <strong>in</strong>cludes:<br />
Local Volunteer Centres<br />
What do they do?<br />
They provide support at a local level for<br />
<strong>in</strong>dividual volunteers and volunteer<br />
<strong>in</strong>volv<strong>in</strong>g organisations.<br />
How can they help your sports club?<br />
By:<br />
• Operat<strong>in</strong>g as brokers - putt<strong>in</strong>g potential<br />
volunteers <strong>in</strong> touch with volunteer<strong>in</strong>g<br />
opportunities and tra<strong>in</strong><strong>in</strong>g, and l<strong>in</strong>k<strong>in</strong>g<br />
volunteer-seek<strong>in</strong>g organisations with<br />
appropriate people.<br />
• Promot<strong>in</strong>g your volunteer<strong>in</strong>g needs<br />
through encourag<strong>in</strong>g local <strong>in</strong>terest<br />
via events and publicity.<br />
• Deliver<strong>in</strong>g good practice tra<strong>in</strong><strong>in</strong>g.<br />
• Provid<strong>in</strong>g <strong>in</strong>formation for volunteers<br />
and volunteer managers/coord<strong>in</strong>ators.<br />
• Develop<strong>in</strong>g volunteer<strong>in</strong>g roles and<br />
opportunities with<strong>in</strong> your sports club.<br />
• Provid<strong>in</strong>g <strong>in</strong>formation on policy.<br />
• Respond<strong>in</strong>g to local campaigns from<br />
a volunteer<strong>in</strong>g perspective.<br />
• L<strong>in</strong>k<strong>in</strong>g strategically to your<br />
Community <strong>Sport</strong>s Network and<br />
County <strong>Sport</strong>s Partnership.<br />
122<br />
new sports<br />
volunteers<br />
Although many sport volunteers are<br />
recruited directly <strong>in</strong>to clubs, events or<br />
sport govern<strong>in</strong>g bodies, Local Volunteer<br />
Centres can extend the type and range<br />
of people who volunteer <strong>in</strong> sport and<br />
may well be able to identify someone<br />
with special skills who would not usually<br />
have found their way <strong>in</strong>to sport. See<br />
http://www.volunteer<strong>in</strong>g.org.uk/volunteer<br />
developmentagencies/<br />
8 <strong>Sport</strong> England
Case study 2:<br />
Nott<strong>in</strong>gham<br />
Who’s <strong>in</strong>volved?<br />
Nott<strong>in</strong>gham Volunteer Centre and<br />
the local authority as well as other<br />
Volunteer Centres <strong>in</strong> the area and<br />
sports clubs.<br />
What have they achieved?<br />
• Better volunteer management<br />
with<strong>in</strong> 30 sports clubs <strong>in</strong> the area<br />
- for all current volunteers as<br />
well as new volunteers.<br />
• 122 new sports volunteers<br />
through the Volunteer Centre.<br />
Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />
It required the appo<strong>in</strong>tment of a<br />
dedicated person, <strong>in</strong> post as <strong>Sport</strong>s<br />
<strong>Volunteer<strong>in</strong>g</strong> Development Worker,<br />
to give sport groups the level of<br />
attention they enjoyed over the<br />
two-year life of the project. This<br />
post has now f<strong>in</strong>ished and sport<br />
opportunities cont<strong>in</strong>ue to appear on<br />
the Nott<strong>in</strong>gham Volunteer Centre<br />
database, from the sport clubs with<br />
whom they worked dur<strong>in</strong>g the project.<br />
What can we learn from this?<br />
Initial <strong>in</strong>vestment of time and other<br />
resources can lead to ongo<strong>in</strong>g<br />
support for sport clubs <strong>in</strong> the same<br />
way that Volunteer Centres support<br />
other community organisations.<br />
What have they achieved?<br />
The funded post-holder and other<br />
staff at 2D have been work<strong>in</strong>g to<br />
make sports teams <strong>in</strong>to sports<br />
clubs and sports clubs <strong>in</strong>to part of<br />
the volunteer<strong>in</strong>g <strong>in</strong>frastructure<br />
and the wider Voluntary and<br />
Community Sector.<br />
Are they still work<strong>in</strong>g <strong>in</strong> partnership?<br />
Yes, there is still fund<strong>in</strong>g for<br />
this project.<br />
Sub-regional volunteer<strong>in</strong>g<br />
<strong>in</strong>frastructure networks<br />
What do they do? These are the equivalent<br />
of County <strong>Sport</strong>s Partnerships but for<br />
volunteer<strong>in</strong>g. They l<strong>in</strong>k together all the<br />
volunteer centres <strong>in</strong> a sub-region.<br />
How can they help your sports club?<br />
By spread<strong>in</strong>g the net for recruitment.<br />
<strong>Volunteer<strong>in</strong>g</strong> England<br />
What do they do? <strong>Volunteer<strong>in</strong>g</strong> England<br />
is a national charity work<strong>in</strong>g to promote<br />
volunteer<strong>in</strong>g and volunteer management.<br />
They offer a range of resources to anyone<br />
who works with or manages volunteers<br />
and to those who want to volunteer.<br />
How can they help your sports club?<br />
By br<strong>in</strong>g<strong>in</strong>g sport and volunteer<strong>in</strong>g<br />
organisations together - they are currently<br />
lead<strong>in</strong>g a sport volunteer<strong>in</strong>g project to<br />
promote this <strong>in</strong>itiative.<br />
<strong>Sport</strong> England 9
What is a volunteer-<strong>in</strong>volv<strong>in</strong>g<br />
organisation?<br />
Any organisation that seeks to engage<br />
volunteers who will help it to run smoothly.<br />
This can be anyth<strong>in</strong>g from a small<br />
community group to a major corporate<br />
sector bus<strong>in</strong>ess. Local sports clubs are<br />
community groups.<br />
What is sport volunteer<strong>in</strong>g all about?<br />
Volunteers are the lifeblood of many sports<br />
clubs. So what do most sports clubs and<br />
event organisers say they need most?<br />
Help from Volunteers!<br />
Often, manag<strong>in</strong>g your current volunteers<br />
better can make them happier and more<br />
productive. Satisfied volunteers are more<br />
likely to spread good reports of your sport<br />
group by word of mouth. It’s similar to<br />
when you’re at your workplace - if you’re<br />
treated well you tend to work better,<br />
harder and tell people good th<strong>in</strong>gs<br />
about your workplace.<br />
Creat<strong>in</strong>g great surround<strong>in</strong>gs for volunteers<br />
is all about mak<strong>in</strong>g sure that the whole<br />
sports club is aware of and gett<strong>in</strong>g the<br />
most out of its current volunteers. You<br />
need to be ready for any new volunteers<br />
and help them to focus the use of the<br />
time they are prepared give to the club.<br />
Why do sport volunteers<br />
need manag<strong>in</strong>g?<br />
<strong>Sport</strong>s volunteers don’t just happen!<br />
They need to be recruited and looked<br />
after just like the players <strong>in</strong> any sports<br />
club. Manag<strong>in</strong>g volunteers leads to better<br />
volunteers through reward and retention<br />
and makes recruitment easier.<br />
What does good sport volunteer<br />
management <strong>in</strong>volve?<br />
A good sport volunteer<br />
manager/coord<strong>in</strong>ator provides:<br />
• Clear volunteer<strong>in</strong>g roles with<strong>in</strong> the club.<br />
• An <strong>in</strong>duction for volunteers.<br />
• Expenses for volunteers - and knows<br />
what to pay or not to pay.<br />
• Succession plann<strong>in</strong>g for roles with<strong>in</strong><br />
the club.<br />
• Help with writ<strong>in</strong>g a volunteer strategy<br />
or plan.<br />
• Advice on how to raise the profile of<br />
volunteer management with<strong>in</strong> the club<br />
itself - when w<strong>in</strong>n<strong>in</strong>g sports matches<br />
and gett<strong>in</strong>g more players, or go<strong>in</strong>g on<br />
tour at the end of the season might<br />
always seem to be more important.<br />
What help is available?<br />
The follow<strong>in</strong>g places can give you<br />
support and help you improve your<br />
volunteer management:<br />
Volunteer Centres<br />
Can often give one-to-one support to<br />
those manag<strong>in</strong>g volunteers with<strong>in</strong> a local<br />
organisation like your sports club. See<br />
www.volunteer<strong>in</strong>g.org.uk/volunteer<br />
developmentagencies/f<strong>in</strong>doutabout<br />
volunteer<strong>in</strong>g<strong>in</strong>yourarea.htm<br />
<strong>Volunteer<strong>in</strong>g</strong> England<br />
Has a whole raft of <strong>in</strong>formation and<br />
support for you (see below) from fact<br />
sheets to the Invest<strong>in</strong>g <strong>in</strong> Volunteers<br />
standard - show<strong>in</strong>g that your organisation<br />
is manag<strong>in</strong>g its volunteers <strong>in</strong> the best way<br />
possible. See www.volunteer<strong>in</strong>g.org.uk<br />
Runn<strong>in</strong>g <strong>Sport</strong>s<br />
Provides workbooks and workshops<br />
on Valu<strong>in</strong>g your Volunteers - which takes<br />
you through the step-by step process<br />
of volunteer<strong>in</strong>g with<strong>in</strong> your club.<br />
See www.runn<strong>in</strong>gsports.org<br />
Your National Govern<strong>in</strong>g Body<br />
Will have volunteer<strong>in</strong>g <strong>in</strong>formation on<br />
their website, or it is available through<br />
your county, regional or national contacts.<br />
See www.sportengland.org/ngbs<br />
creat<strong>in</strong>g<br />
opportunities<br />
to get healthy<br />
10 <strong>Sport</strong> England
Other<br />
examples<br />
of start<strong>in</strong>g<br />
to work<br />
together<br />
from across<br />
the country:<br />
• Cumbria <strong>Sport</strong>s and Physical Activity<br />
Partnership have a volunteer centre<br />
represented on the board.<br />
• Buck<strong>in</strong>ghamshire and Milton Keynes<br />
<strong>Sport</strong>s Partnership and local Volunteer<br />
Centres are work<strong>in</strong>g to <strong>in</strong>crease the<br />
number of volunteers <strong>in</strong> sports clubs.<br />
• <strong>Sport</strong> and volunteer<strong>in</strong>g organisations<br />
<strong>in</strong> Bolton are cont<strong>in</strong>u<strong>in</strong>g their work<br />
together by us<strong>in</strong>g the Do-It website to<br />
attract new volunteers <strong>in</strong>to clubmark<br />
clubs <strong>in</strong> the area.<br />
• Cornwall <strong>Sport</strong>s Partnership has<br />
devised a way of work<strong>in</strong>g sub-regionally<br />
with the Volunteer Centres <strong>in</strong> Cornwall.<br />
• Lewisham Volunteer Centre is work<strong>in</strong>g<br />
with East London <strong>Sport</strong> and Physical<br />
Activity Partnership on future strategy,<br />
conference and support for sport <strong>in</strong><br />
the sub-region.<br />
And there are many more <strong>in</strong> every region.<br />
For more <strong>in</strong>formation on these and other<br />
case studies from around the country<br />
visit www.volunteer<strong>in</strong>g.org.uk/sport •<br />
<strong>Sport</strong> England 11
What is <strong><strong>Sport</strong>Nav</strong>?<br />
<strong><strong>Sport</strong>Nav</strong> is designed for those<br />
seek<strong>in</strong>g volunteers or volunteer<br />
opportunities, whether they come<br />
from sports clubs, local bus<strong>in</strong>esses<br />
or voluntary and community sector<br />
bodies. It seeks to help people<br />
navigate their way through<br />
opportunities for volunteer<strong>in</strong>g <strong>in</strong> sport.<br />
<strong><strong>Sport</strong>Nav</strong> is presented as a map -<br />
similar to an underground railway<br />
map - with different coloured l<strong>in</strong>es<br />
and stops en route.<br />
See Figure 2 to review the four<br />
volunteer<strong>in</strong>g routes provided<br />
on SatNav: Management;<br />
Events; Learn<strong>in</strong>g and<br />
Qualifications; Central.<br />
To f<strong>in</strong>d <strong>in</strong>formation about<br />
volunteer<strong>in</strong>g roles and careers go<br />
to www.skillsactive.com/careers •<br />
12 <strong>Sport</strong> England
Figure 2<br />
<strong><strong>Sport</strong>Nav</strong> - a route map for sport<br />
volunteer managers and coord<strong>in</strong>ators<br />
Diagram provided courtesy of Skillsactive<br />
Recruitment<br />
Retention<br />
General events<br />
<strong>Sport</strong>s Coach UK<br />
FE<br />
Colleges<br />
CSPs<br />
Clubs<br />
Runn<strong>in</strong>g<br />
<strong>Sport</strong>s<br />
Skills<br />
Active<br />
<strong>Sport</strong>s Leaders UK<br />
Schools<br />
HE/<br />
Universities<br />
Local Volunteer Centre<br />
NGBs<br />
The Local community<br />
Local events<br />
Reward/recognition<br />
Community <strong>Sport</strong>s<br />
Networks<br />
National events<br />
Diversity<br />
Duty of care<br />
International events<br />
Fund<strong>in</strong>g<br />
Measurement<br />
Partnerships<br />
London<br />
2012<br />
Key: Management; Events; Learn<strong>in</strong>g and qualifications; Central<br />
<strong>Sport</strong> England 13
What is available on<br />
each <strong><strong>Sport</strong>Nav</strong> route?<br />
Management<br />
The stops on the red Management<br />
route <strong>in</strong>clude:<br />
• recruitment<br />
• retention<br />
• reward and recognition<br />
• fund<strong>in</strong>g<br />
• diversity<br />
• measurement<br />
• duty of care<br />
• partnerships<br />
Each of these stops provides you with<br />
key words to help you get the most from<br />
your volunteers.<br />
As you can see, the Management route<br />
<strong>in</strong>tersects with several other key stations<br />
such as:<br />
Further and Higher Education <strong>in</strong>stitutions<br />
who provide large numbers of<br />
sport volunteers<br />
Local Volunteer Centres who can<br />
extend your volunteer reach<br />
National Govern<strong>in</strong>g Bodies of <strong>Sport</strong><br />
whose volunteer plans should give<br />
you a useful framework to work with<br />
<strong>Volunteer<strong>in</strong>g</strong> England at<br />
www.volunteer<strong>in</strong>g.org.uk produces lots<br />
of useful case studies and best practice<br />
resources to help you manage your sport<br />
volunteers. For example:<br />
• Good practice bank - where all sorts<br />
of good practice from around the<br />
country is ready and wait<strong>in</strong>g for you.<br />
• Information team - the ‘phone l<strong>in</strong>e is<br />
open 5 days a week, or by email.<br />
• The website lists publications -<br />
especially important is the<br />
well-respected The Good Practice<br />
Guide, 2nd Edition.<br />
• Excellence <strong>in</strong> Volunteer Management<br />
- ongo<strong>in</strong>g development of volunteer<br />
management, led by <strong>Volunteer<strong>in</strong>g</strong><br />
England. To keep up to date, contact<br />
the team, or jo<strong>in</strong> <strong>Volunteer<strong>in</strong>g</strong> England.<br />
• Invest<strong>in</strong>g <strong>in</strong> Volunteers - the UK-wide<br />
organisational standard that shows<br />
your organisation’s commitment to<br />
manag<strong>in</strong>g volunteers.<br />
Events<br />
The stops on the Events route<br />
<strong>in</strong>clude a range of different levels of<br />
sport volunteer<strong>in</strong>g:<br />
• local events<br />
• national events<br />
• <strong>in</strong>ternational events<br />
• general events (such as festivals and<br />
fairs that might have a sport activity<br />
as part of their programme)<br />
• the London 2012 Olympic and<br />
Paralympic Games<br />
Anyone volunteer<strong>in</strong>g for events also needs<br />
some tra<strong>in</strong><strong>in</strong>g and good management,<br />
so the Events route l<strong>in</strong>ks to both of these<br />
l<strong>in</strong>es too.<br />
14 <strong>Sport</strong> England
take your<br />
first steps<br />
towards better<br />
sport volunteer<strong>in</strong>g<br />
<strong>Sport</strong> England 15
Learn<strong>in</strong>g and Qualifications<br />
The stops on the Learn<strong>in</strong>g and<br />
Qualifications route <strong>in</strong>clude all the<br />
places that volunteers and volunteer<br />
managers/coord<strong>in</strong>ators can go to pick<br />
up extra skills or refresh exist<strong>in</strong>g ones:<br />
• Excellence <strong>in</strong> Volunteer Management<br />
- a range of tra<strong>in</strong><strong>in</strong>g and support from<br />
<strong>Volunteer<strong>in</strong>g</strong> England. The support<br />
on offer varies, check the website<br />
or contact <strong>Volunteer<strong>in</strong>g</strong> England<br />
for latest news. See<br />
www.volunteer<strong>in</strong>g.org<br />
• <strong>Sport</strong>s Coach UK - is a charitable<br />
organisation dedicated to the<br />
development and implementation of<br />
coaches and coach<strong>in</strong>g throughout<br />
the UK. It acts as the tra<strong>in</strong><strong>in</strong>g agency<br />
for sport coaches, runn<strong>in</strong>g a full range of<br />
workshops and courses from beg<strong>in</strong>ner<br />
coach right up to national coach. See<br />
www.sportscoachuk.org<br />
• <strong>Sport</strong>s Leaders UK - (formerly the<br />
British <strong>Sport</strong>s Trust) aims to <strong>in</strong>spire<br />
people and communities through<br />
leadership qualifications <strong>in</strong> sport.<br />
See www.bst.org.uk<br />
• SkillsActive - is the Sector Skills Council<br />
for Active Leisure and Learn<strong>in</strong>g. It has its<br />
own skills maps for people <strong>in</strong> different<br />
sport roles - www.skillsactive.com.<br />
National Occupational Standards for<br />
volunteer<strong>in</strong>g have now been approved<br />
- to see these go to www.vsnto.org.uk<br />
• Runn<strong>in</strong>g <strong>Sport</strong>s - this programme is<br />
made up of workshops, booklets,<br />
and home study packs which advise<br />
on almost all aspects of manag<strong>in</strong>g,<br />
develop<strong>in</strong>g and adm<strong>in</strong>ister<strong>in</strong>g your club.<br />
Most of these are available at a small<br />
charge. For <strong>in</strong>formation on cost and<br />
how to book a workshop r<strong>in</strong>g the<br />
Runn<strong>in</strong>g <strong>Sport</strong> Support Team on<br />
0207 404 2224 or email<br />
runn<strong>in</strong>gsport@coachwise.ltd.uk<br />
or go to www.runn<strong>in</strong>gsports.org NGBs<br />
- many of which run their own, specially<br />
tailored tra<strong>in</strong><strong>in</strong>g workshops based on<br />
scUK ones. See<br />
www.sportengland.org/ngbs<br />
• FE Colleges - that can offer accredited<br />
learn<strong>in</strong>g <strong>in</strong> most key sport roles. These<br />
tra<strong>in</strong><strong>in</strong>g courses can lead to paid<br />
employment or simply enhance the<br />
skill of exist<strong>in</strong>g volunteer managers.<br />
See www.hero.ac.uk<br />
• HE <strong>in</strong>stitutions/Universities - typically,<br />
these run accredited higher level<br />
courses like degrees and diplomas<br />
that are closely l<strong>in</strong>ked to employment<br />
opportunities. Many also <strong>in</strong>clude<br />
sport work placements or sport<br />
volunteer<strong>in</strong>g opportunities too.<br />
See www.universitiesuk.ac.uk<br />
16 <strong>Sport</strong> England
Central<br />
The stops on the Central route focus<br />
ma<strong>in</strong>ly on local and community agencies<br />
and organisations where the majority of<br />
sport volunteers spend their volunteer<br />
‘careers’ - <strong>in</strong>clud<strong>in</strong>g:<br />
• schools<br />
• clubs<br />
• local events<br />
• community sports networks<br />
• volunteer centres<br />
• the local community<br />
This route also crosses several<br />
others so that, as a volunteer<br />
manager/coord<strong>in</strong>ator you can f<strong>in</strong>d<br />
appropriate learn<strong>in</strong>g and qualification<br />
opportunities for your volunteers,<br />
or f<strong>in</strong>d other events and organisations<br />
that they might graduate to <strong>in</strong> time.<br />
See the next section for web site<br />
addresses that will extend your search<br />
under each route. •<br />
Facts and figures:<br />
80% of people th<strong>in</strong>k about help<strong>in</strong>g out<br />
<strong>in</strong> their local community, but don’t know<br />
where to start.<br />
There are over 350 Volunteer Centres<br />
<strong>in</strong> England who can help those people,<br />
and your organisation take your first<br />
steps towards better sport volunteer<strong>in</strong>g.<br />
Quotes from sport and<br />
volunteer<strong>in</strong>g organisations<br />
work<strong>in</strong>g together:<br />
“I love it when you get a w<strong>in</strong> w<strong>in</strong> situation.<br />
Work<strong>in</strong>g with sport feels like a w<strong>in</strong> w<strong>in</strong> w<strong>in</strong> w<strong>in</strong> w<strong>in</strong>”<br />
Volunteer Centre manager<br />
“We want to th<strong>in</strong>k much wider than the traditional<br />
sport<strong>in</strong>g route”<br />
NGB volunteer manager<br />
“It’s brilliant to know where we can get to work<strong>in</strong>g<br />
with Volunteer Centres”<br />
CSP workforce officer<br />
<strong>Sport</strong> England 17
Useful web l<strong>in</strong>ks<br />
Management<br />
http://www.volunteer<strong>in</strong>g.org.uk/manag<strong>in</strong>gvolunteers/<br />
- For learn<strong>in</strong>g about manag<strong>in</strong>g volunteers, visit <strong>Volunteer<strong>in</strong>g</strong><br />
England, or call our Information l<strong>in</strong>e free on 0800 028 3304.<br />
http://www.<strong>in</strong>vest<strong>in</strong>g<strong>in</strong>volunteers.org.uk/ - Invest<strong>in</strong>g <strong>in</strong><br />
Volunteers is the UK quality standard for all organisations<br />
which <strong>in</strong>volve volunteers <strong>in</strong> their work. The Standard enables<br />
organisations to comprehensively review their volunteer<br />
management, and also publicly demonstrates their<br />
commitment to volunteer<strong>in</strong>g.<br />
http://www.volunteer<strong>in</strong>g.org.uk/volunteerdevelopment<br />
agencies/f<strong>in</strong>doutaboutvolunteer<strong>in</strong>g<strong>in</strong>yourarea.htm - For local<br />
tra<strong>in</strong><strong>in</strong>g from Volunteer Centres, visit <strong>Volunteer<strong>in</strong>g</strong> England to<br />
f<strong>in</strong>d a local Volunteer Centre.<br />
www.csv.org.uk - One of the major deliverers of the<br />
government’s Millennium Volunteers programme,<br />
which encourages young people between the ages 16-24<br />
to volunteer.<br />
Community Service Volunteer Action Desks - These work <strong>in</strong><br />
partnership with the BBC <strong>in</strong> 36 BBC local radio stations. They<br />
broadcast appeals for volunteers, run awareness campaigns<br />
and promote Lifelong Learn<strong>in</strong>g.<br />
www.prohelp.org.uk - The largest national provider<br />
of ‘pro bono’ or ‘free professional support’ for<br />
community organisations.<br />
www.IT4communities.org.uk - Introduces skilled, professional<br />
volunteers to community organisations look<strong>in</strong>g for help with<br />
IT projects, promotes volunteer<strong>in</strong>g among IT Professionals<br />
and companies and builds IT capacity <strong>in</strong> the Voluntary and<br />
Community Sectors.<br />
www.do-it.org.uk - The national on-l<strong>in</strong>e database for volunteers<br />
who want to f<strong>in</strong>d opportunities and for organisations who want<br />
to f<strong>in</strong>d volunteers.<br />
www.volunteer<strong>in</strong>g.org - Where you can f<strong>in</strong>d your local<br />
Volunteer Centre who will talk you through volunteer<strong>in</strong>g<br />
opportunities/f<strong>in</strong>d<strong>in</strong>g volunteers.<br />
www.timebank.org.uk - Creates new ways for people to get<br />
<strong>in</strong>volved <strong>in</strong> volunteer<strong>in</strong>g; connects people and organisations<br />
to each other; and transforms the image of volunteer<strong>in</strong>g<br />
through campaigns.<br />
www.csv.org.uk/News/Time+Survey.htm - Statistics on time<br />
and volunteer<strong>in</strong>g.<br />
www.ivr.org.uk - Institute for <strong>Volunteer<strong>in</strong>g</strong> Research. Their<br />
<strong>Volunteer<strong>in</strong>g</strong> Impact Assessment Toolkit is a useful tool<br />
for measur<strong>in</strong>g volunteer<strong>in</strong>g.<br />
www.governancehub.org.uk - Information about good<br />
governance <strong>in</strong> the voluntary sector.<br />
http://www.sportengland.org/comprehensive_performance<br />
_assessment-2<br />
http://www.sportengland.org/<strong>in</strong>dex/get_resources/sport<br />
_play<strong>in</strong>g_its_part.htm then look at the newsletter for<br />
Local area agreements.<br />
http://www.activepeoplesurvey.com/<br />
http://www.culture.gov.uk/global/research/tak<strong>in</strong>g_part<br />
_survey/default.htm<br />
Events<br />
London 2012<br />
http://www.london2012.org/en/ourvision/LOCOG/<br />
Learn<strong>in</strong>g and qualifications<br />
http://www.skillsactive.com/careers/your_career/sport5.html<br />
- A career map for those <strong>in</strong>volved <strong>in</strong> sport both as volunteers<br />
and paid staff - show<strong>in</strong>g how the l<strong>in</strong>ks between different roles<br />
can be made, and what skills are required.<br />
http://www.volunteer<strong>in</strong>g.org.uk/manag<strong>in</strong>gvolunteers/<br />
excellence<strong>in</strong>volunteermanagementprogramme/<br />
- Excellence <strong>in</strong> Volunteer Management is there to help and<br />
support volunteer leaders, managers and coord<strong>in</strong>ators.<br />
www.runn<strong>in</strong>gsports.org - Aimed at <strong>in</strong>dividual volunteers,<br />
Runn<strong>in</strong>gsports provides practical tools and helpful tips for<br />
runn<strong>in</strong>g sport clubs and groups, best practice guides from<br />
other volunteers, downloadable resources and workshops.<br />
The Runn<strong>in</strong>g <strong>Sport</strong> Valu<strong>in</strong>g your Volunteers workbook and<br />
workshops are available locally to sport volunteers - at a<br />
small charge.<br />
www.vcslearn<strong>in</strong>gl<strong>in</strong>ks.org.uk - An onl<strong>in</strong>e directory of voluntary<br />
and community sector <strong>in</strong>frastructure bodies and networks<br />
across England that support learn<strong>in</strong>g and tra<strong>in</strong><strong>in</strong>g.<br />
www.niace.org.uk - The National Institute of Adult Cont<strong>in</strong>u<strong>in</strong>g<br />
Education - England and Wales - a non-governmental<br />
organisation work<strong>in</strong>g for more and different adult learners.<br />
www.sportscoachuk.org and www.sportsofficialsuk.com<br />
- For <strong>in</strong>formation on coach<strong>in</strong>g and officiat<strong>in</strong>g qualifications.<br />
www.sportengland.org - See ‘get resources’ and<br />
‘useful l<strong>in</strong>ks’ pages.<br />
www.ukworkforcehub.org.uk - To help voluntary and<br />
community organisations make the best of their paid staff,<br />
volunteers and trustees through workforce development.<br />
Central<br />
www.csv.org.uk/News/Crime+and+Grime.htm<br />
- Statistics on community and volunteer<strong>in</strong>g.<br />
www.afpe.org.uk - The site for the Association for<br />
Physical Education.<br />
www.youthsporttrust.org.uk - This site has <strong>in</strong>formation<br />
about PESSCLs, School <strong>Sport</strong>s Coord<strong>in</strong>ators and the<br />
national <strong>Sport</strong>s Colleges network.<br />
18 <strong>Sport</strong> England
Acronyms<br />
CCPR - Central Council for Physical Recreation - the federal<br />
body for voluntary sport and recreation organisations<br />
CPSU - <strong>Sport</strong> England/NSPCC Child Protection <strong>in</strong> <strong>Sport</strong> Unit<br />
CRB - Crim<strong>in</strong>al Records Bureau - the agency that checks<br />
crim<strong>in</strong>al records and provides ‘disclosures’ (checks) for<br />
people work<strong>in</strong>g with children<br />
CSN - Community <strong>Sport</strong>s Network - local-based federal<br />
body that delivers sport<br />
CSP - County <strong>Sport</strong>s Partnership - county-based,<br />
cross-sector federal bodies that oversee sports delivery<br />
CSV - Community Service Volunteers (volunteer specific)<br />
CVS - Council for Voluntary Service (aligned to NACVS)<br />
DCMS - Department for Media Culture and <strong>Sport</strong><br />
DfES - Department for Education and Skills<br />
EFDS - English Federation of Disability <strong>Sport</strong><br />
HEIs - Higher Education Institutions (universities and colleges)<br />
HSE - Health and Safety Executive<br />
KPIs - Key Performance Indicators<br />
LOCOG - London Organis<strong>in</strong>g Committee of the<br />
Olympic Games<br />
NACVS - National Association of Councils for<br />
Voluntary Service<br />
NDPB - Non-departmental public body<br />
PESSCL - Physical Education, School <strong>Sport</strong> and Club<br />
L<strong>in</strong>ks programme<br />
TASS - Talented Athlete Scholarship Scheme<br />
scUK - <strong>Sport</strong>s coach UK (formerly National<br />
Coach<strong>in</strong>g Foundation)<br />
SL UK - <strong>Sport</strong>s Leaders UK (formerly British <strong>Sport</strong>s Trust)<br />
SSCos - School sport coord<strong>in</strong>ators<br />
SE - <strong>Sport</strong> England - the NDPB for sport <strong>in</strong> England<br />
UKCC - UK (formerly National) Coach<strong>in</strong>g Certificate<br />
VCs - Volunteer Centres - local volunteer-specific<br />
‘one-stop-shops’ aligned to <strong>Volunteer<strong>in</strong>g</strong> England:<br />
see also VDAs<br />
VCS - Voluntary and community sector<br />
VDAs - Volunteer Development Agencies - local volunteerspecific<br />
‘one-stop- shops’ aligned to <strong>Volunteer<strong>in</strong>g</strong> England:<br />
see also VCs<br />
VE - <strong>Volunteer<strong>in</strong>g</strong> England - the s<strong>in</strong>gle body for volunteer<strong>in</strong>g<br />
YST - Youth <strong>Sport</strong> Trust - the UK’s largest charity for youth<br />
sport which also oversees many government funded sport<br />
development programmes such as Step Into <strong>Sport</strong> and the<br />
<strong>Sport</strong> Colleges network<br />
Acknowledgments<br />
The follow<strong>in</strong>g <strong>in</strong>dividuals and organisations<br />
contributed to this document:<br />
British Universities<br />
<strong>Sport</strong>s Association<br />
Nigel Mayglothl<strong>in</strong>g<br />
Brunel University<br />
Celia Brackenridge<br />
Central Council for<br />
Physical Recreation<br />
Andy Hanson<br />
Child Protection <strong>in</strong> <strong>Sport</strong> Unit<br />
Anne Tiivas<br />
Gill Joyce<br />
Community Service Volunteers<br />
Alan Bramwell<br />
Elizabeth Slater<br />
Creat<strong>in</strong>g Excellence<br />
Mart<strong>in</strong> Cork<br />
Tracy Clark<br />
DCMS<br />
Simon Ew<strong>in</strong>g<br />
Do-it<br />
Simon Jenk<strong>in</strong>son<br />
Get2thePo<strong>in</strong>t<br />
Mart<strong>in</strong> Farrell<br />
Humber <strong>Sport</strong>s Partnership<br />
Rachel Roberts<br />
Invest<strong>in</strong>g <strong>in</strong> Volunteers<br />
G<strong>in</strong>a Aylward<br />
IVR<br />
Angela Ellis<br />
LOCOG<br />
James Coll<strong>in</strong>s<br />
Neil Walker<br />
PESAS consultancy<br />
Brenda Read<br />
Runn<strong>in</strong>g <strong>Sport</strong><br />
Karen Allen<br />
SkillsActive<br />
Bansari Somani<br />
Stuart Wilson<br />
Sue Hook<br />
<strong>Sport</strong> England<br />
Lisa Wa<strong>in</strong>wright<br />
Rachel Graham<br />
Tim Copley<br />
<strong>Sport</strong>s Coach UK/Coachwise<br />
Karen Allen<br />
Penny Crisfield<br />
Jason Proctor<br />
Step <strong>in</strong>to <strong>Sport</strong><br />
Anne Homyer<br />
Louise Hammerton<br />
Student <strong>Volunteer<strong>in</strong>g</strong> England<br />
Rob Cook<br />
Rugby Football Union<br />
Volunteer Manager<br />
Carole Thelwell Jones<br />
Russell Commission/YouthActive<br />
Tiger de Souza<br />
John Knights<br />
Timebank<br />
Sharon Tynan<br />
Youth <strong>Sport</strong> Trust<br />
Peter Knight<br />
Youth Net<br />
Lesley Bourne<br />
Shanna Tran<br />
Volunteer Centre Greenwich<br />
Penny Rossetter<br />
Volunteer Centre Nott<strong>in</strong>gham<br />
Laura Patterson<br />
<strong>Volunteer<strong>in</strong>g</strong> England<br />
Laura Ferguson<br />
Barbara Regnier<br />
Rob Jackson<br />
Delegates to the European<br />
<strong>Volunteer<strong>in</strong>g</strong> Assembly 2005<br />
Volunteer Centres and CSPs <strong>in</strong> the<br />
West Midlands<br />
<strong>Sport</strong> England 19
This document can be provided <strong>in</strong> alternative<br />
languages, or alternative formats such<br />
as large pr<strong>in</strong>t, Braille, tape and on disk upon<br />
request. Call the <strong>Sport</strong> England switchboard<br />
on 08458 508 508 for more details.<br />
Further <strong>in</strong>formation<br />
To f<strong>in</strong>d out more about <strong>Sport</strong> England and to get the latest news<br />
and <strong>in</strong>formation about our various <strong>in</strong>itiatives and programmes,<br />
please go to: www.sportengland.org<br />
<strong>Sport</strong> England<br />
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Victoria House<br />
Bloomsbury Square<br />
London<br />
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T 08458 508 508<br />
Stock code number SE-0506-014<br />
Date of publication January 2007<br />
Designed by Journey Ltd<br />
Pr<strong>in</strong>ted by Beacon Graphics Ltd<br />
This document is pr<strong>in</strong>ted on Evolution Sat<strong>in</strong> which is 75% recycled and uses ECF pulp.<br />
It is ISO 14001, NAPM and FSC certified.<br />
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