View the Local Account document - Stockton-on-Tees Borough ...

More documents

Recommendations

Info

Section 6 Our public information services/Contacting us We have designed a range of leaflets to explain what core services are available to support people over 18 living in <strong>Stockton</strong>-on-Tees who may have: • A substantial physical disability. • A hearing or visual impairment. • An illness which affects <strong>the</strong> way <strong>the</strong>y manage <strong>the</strong>ir everyday life. • Frailty in old age. • Mental ill health. • A learning disability. • A dependence on drugs or alcohol which needs social rehabilitation. We also offer help, where needed, to a carer of anyone falling into any of <strong>the</strong> above categories who provides regular and substantial care. We have developed a brochure Services for Adults Explained which provides an overview of how and what support is provided, signposting <strong>the</strong> reader to more detailed information. The o<strong>the</strong>r information we have produced can be found under <strong>the</strong> following headings: • General Information • Services for Adults and Older People • Services for People with a Learning Disability • Mental Health Services • Services for Carers You can find our adult care brochure or any of our o<strong>the</strong>r information leaflets on: www.stockton.gov.uk/adultsocialcare Page 35
Contacting Us If you have any comments on this report or you want to share your experiences of our services we want to hear from you. You can contact us by: ( (01642) 527521 8 customer.care@stockton.gov.uk * Customer Services Manager Customer Care, Parkside , Melrose Avenue, Billingham, <strong>Stockton</strong>-on-Tees, TS23 2JH Contacting <strong>Stockton</strong>-on-Tees <strong>Local</strong> Improvement Network (LINk) The LINk is open to everyone from across <strong>Stockton</strong>-on-Tees and is free to join. If you would like to get involved in LINk work or find out more please contact: ( (01642) 636162 8 stocktonlink@shaw-trust.org.uk 7 www.stocktonlink.co.uk * <strong>Stockton</strong>-on-Tees LINk, Durham Tees Valley Business Centre, Orde Wingate Way, <strong>Stockton</strong>-on-Tees TS19 0GA Page 36
Page 1 and 2: Are You Being Served... Well? Adult
Page 3 and 4: In the meantime, p
Page 5 and 6: About Adult Social Care in
Page 7 and 8: Section 1 What people think about A
Page 9 and 10: Independent inspection The Care Qua
Page 11 and 12: Section 2 How do we deliver value f
Page 13 and 14: Review of Adult Provision This revi
Page 15 and 16: Section 4 How our key priorities ar
Page 17 and 18: Case Study — Adult Safeguarding A
Page 19 and 20: for safeguarding training. We found
Page 21 and 22: In order to meet the</stron
Page 23 and 24: • Health and social care professi
Page 25 and 26: • The development of an Adult Ser
Page 27 and 28: What services support this priority
Page 29 and 30: • 495 bed sensor call outs, of wh
Page 31 and 32: patient understand the</str
Page 33 and 34: Section 5 Our plans for improving s
Page 35: What this means: More people will b
Page 39 and 40: Notes .............................

View the Local Account document - Stockton-on-Tees Borough ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?