Level 3 Diploma in Dental Nursing (5234-31/93) - City & Guilds

Learning outcome
The learner will:
2. be able to communicate with patients
Assessment criteria
The learner can:
2.1 check the identity of the patient and gain valid consent
2.2 give patients the opportunity to discuss their treatment plan
2.3 provide information to patients which is accurate, consistent and in
line with organisational guidelines
2.4 provide information which meets the patients’ needs and
preferences
2.5 communicate with patients in a manner which takes into account
their needs and preferences
2.6 answer patients’ questions clearly in a manner that minimises fear
and anxiety
2.7 refer to the appropriate member of the team, questions or issues
which are beyond the role of the dental nurse to answer
2.8 explain the system for internal and external referrals for advice,
support or treatment.
Range
Patients
a) adults
b) children and young people
c) older people
d) those with special needs
Patient’s needs, preferences
a. diet
b. lifestyle
c. personal choice/belief
d. habit
e. culture
f. medical history
g. socio economic group
Learning outcome
The learner will:
3. be able to provide oral hygiene advice to meet the needs of the
patient
Assessment criteria
The learner can:
3.1 describe the principles of preventative care
3.2 explain how a patient’s oral and physical health may be affected by:
a. diet
b. medication
c. medical conditions
City & Guilds Level 3 Diploma in Dental Nursing (5234-31/93) 51