Level 3 Diploma in Dental Nursing (5234-31/93) - City & Guilds
Level 3 Diploma in Dental Nursing (5234-31/93) - City & Guilds
Level 3 Diploma in Dental Nursing (5234-31/93) - City & Guilds
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Appendix 3<br />
Sources of general<br />
<strong>in</strong>formation<br />
The follow<strong>in</strong>g documents conta<strong>in</strong> essential <strong>in</strong>formation for centres<br />
deliver<strong>in</strong>g <strong>City</strong> & <strong>Guilds</strong> qualifications. They should be referred to <strong>in</strong><br />
conjunction with this handbook. To download the documents and to f<strong>in</strong>d<br />
other useful documents, go to the Centres and Tra<strong>in</strong><strong>in</strong>g Providers<br />
homepage on www.cityandguilds.com.<br />
Centre Manual - Support<strong>in</strong>g Customer Excellence conta<strong>in</strong>s detailed<br />
<strong>in</strong>formation about the processes which must be followed and<br />
requirements which must be met for a centre to achieve ‘approved<br />
centre’ status, or to offer a particular qualification, as well as updates and<br />
good practice exemplars for <strong>City</strong> & <strong>Guilds</strong> assessment and policy issues.<br />
Specifically, the document <strong>in</strong>cludes sections on:<br />
• The centre and qualification approval process<br />
• Assessment, <strong>in</strong>ternal quality assurance and exam<strong>in</strong>ation roles at the<br />
centre<br />
• Registration and certification of candidates<br />
• Non-compliance<br />
• Compla<strong>in</strong>ts and appeals<br />
• Equal opportunities<br />
• Data protection<br />
• Management systems<br />
• Ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g records<br />
• Assessment<br />
• Internal quality assurance<br />
• External quality assurance.<br />
Our Quality Assurance Requirements encompasses all of the relevant<br />
requirements of key regulatory documents such as:<br />
• Regulatory Arrangements for the Qualifications and Credit Framework<br />
(2008)<br />
• SQA Award<strong>in</strong>g Body Criteria (2007)<br />
• NVQ Code of Practice (2006)<br />
and sets out the criteria that centres should adhere to pre and post centre<br />
and qualification approval.<br />
<strong>City</strong> & <strong>Guilds</strong> <strong>Level</strong> 3 <strong>Diploma</strong> <strong>in</strong> <strong>Dental</strong> Nurs<strong>in</strong>g (<strong>5234</strong>-<strong>31</strong>/<strong>93</strong>) 69