An <strong>in</strong>-flight service comb<strong>in</strong><strong>in</strong>g comfort <strong>and</strong> prestige
La Première, fully-personalized exceptional service With its La Première class, <strong>Air</strong> <strong>France</strong> has laid down the codes of an outst<strong>and</strong><strong>in</strong>g service to meet the needs of customers sensitive to the slightest detail, designed around the three watchwords of consideration, discretion <strong>and</strong> awareness. From the time the passenger arrives at the airport, to the welcome they receive on board <strong>and</strong> the monitor<strong>in</strong>g of their baggage, everyth<strong>in</strong>g possible is done to facilitate their journey <strong>and</strong> encourage them to relax <strong>and</strong> take it easy. The La Première cab<strong>in</strong> is now available on long-haul <strong>flights</strong> to Abidjan, Johannesburg, Douala, Malabo, <strong>Libreville</strong>, Yaoundé, Lu<strong>and</strong>a, Abuja <strong>and</strong> Port Harcourt. At the airport: exclusive, personalized service At <strong>Paris</strong>-Charles de Gaulle airport, customers are totally looked after from their arrival, when a porter takes charge of their baggage, to check-<strong>in</strong> formalities, <strong>and</strong> then <strong>in</strong> the La Première lounge. This exclusive it<strong>in</strong>erary saves precious time, allow<strong>in</strong>g passengers to take advantage of the luxurious La Première lounge at <strong>Paris</strong>-Charles de Gaulle. Designed by <strong>in</strong>terior architect Didier Lefort, the La Première lounge at <strong>Paris</strong>-Charles de Gaulle provides passengers with over 1,000 sq. m of space where they can d<strong>in</strong>e, relax (bar, spa operated by the Biologique Recherche br<strong>and</strong>), work or simply take the weight off their feet. The restaurant features menus designed by Ala<strong>in</strong> Ducasse <strong>and</strong> a selection of the f<strong>in</strong>est w<strong>in</strong>es from the <strong>Air</strong> <strong>France</strong> cellar. To ensure stress-free, discreet board<strong>in</strong>g, passengers are <strong>in</strong>formed by lounge staff when their flight is ready to depart, <strong>and</strong> they are then personally accompanied by car to the aircraft, board<strong>in</strong>g a few m<strong>in</strong>utes before the doors are shut. Passengers transferr<strong>in</strong>g to an onward flight at <strong>Paris</strong>-Charles de Gaulle are systematically welcomed as soon as the aircraft doors are opened, <strong>and</strong> accompanied to the La Première lounge. <strong>Air</strong> <strong>France</strong> is the only airl<strong>in</strong>e to offer this service. An <strong>in</strong>-flight service comb<strong>in</strong><strong>in</strong>g comfort <strong>and</strong> prestige On board, the passenger’s seat transforms <strong>in</strong>to a real 2-metre long bed, with a duvet. The seat’s position<strong>in</strong>g offers direct aisle access. The personalized service enjoyed by La Première passengers helps to make <strong>in</strong>-flight meals a genu<strong>in</strong>e <strong>in</strong>terlude of relaxed pleasure. Passengers freely choose the dishes they wish to savour, <strong>in</strong> their own time. <strong>Air</strong> <strong>France</strong> designs its menus <strong>in</strong> the manner of a gourmet restaurant, us<strong>in</strong>g Servair’s cul<strong>in</strong>ary studio overseen by Joël Robuchon, the chef with the most Michel<strong>in</strong> stars worldwide <strong>in</strong> 2009, accompanied by Guy Mart<strong>in</strong>, the chef of the starred Gr<strong>and</strong> Véfour restaurant <strong>in</strong> <strong>Paris</strong>, <strong>and</strong> Jacques Le Divellec*. * On <strong>flights</strong> depart<strong>in</strong>g from <strong>Paris</strong>-Charles de Gaulle At each stage, passengers are constantly pampered by Company personnel. Consideration, discretion <strong>and</strong> awareness are the three essential qualities of our ground staff <strong>and</strong> of the 1,500 pursers, hostesses <strong>and</strong> stewards specially selected from <strong>Air</strong> <strong>France</strong>’s 15,000-strong flight crews to satisfy the expectations of La Première passengers. 11