Getting to Know Your Chapter - Meeting Professionals International ...

Getting to Know Your Chapter - Meeting Professionals International ...

2007 Commi tee of the Year

Getting to

Know Your


news & views

july-august 2007 . volume 28 . issue 4

Joyce Paschall

Takes the Helm as Chapter President

Golf Outing

Another Swinging Success

The golf committee does it

again... Page 7

Annual Awards


Causes a Sensation!

Why everyone had a good

time….Page 12

Meet the new


Board of Directors

Put the faces with the

names…..Pages 16 & 17



A message from

Joyce Paschall,






Recognition Event

The Annual

Awards Celebration

Sparkles as


Celebrates 30 Years


An A-Z Look





Meet the new

News & Views


Kara Gifford and

Beth Ciampi


Getting to Know

Your Chapter:

Meet the New



Hot or Not? Check out

what’s hot and what’s

not in the meeting





Golf Outing

Another successful

outing for the

award-winning golf


Clicks of the Trade

Alisa Peters highlights

features on the

new MPI website

Photos courtesy of Edward Fox Photography


Chicago Chatter.

Sally Magallanes

keeps you up to date

on what’s happening

with your colleagues


A Look Inside:

Sharing the

Results of the

2007 Member

Care Survey


A Look Into The

MPI-CAC and Greater

Midwest Chapter

PCMA Joint

Educational Program


Industry Calendar of

important upcoming



Sponsorship Heroes

highlights the people

and organizations

that support the MPI

Chicago Area Chapter

Photo courtesy of Elan Photography news & views | july-august 2007



Joyce Paschall CAE CMP

Joyce Paschall CAE CMP

The Center for

Association Growth

From the President

You are Someone; You are MPI-CAC

“I wondered why somebody didn’t do something, then I realized that I am someone.”

– Anonymous

This is one of my favorite sayings, and I have realized it speaks to much of what happens

in my life. For example, I really dislike seeing trash on the ground and often pick it

up (and if I see a person toss it intentionally, it takes all my restraint and common sense

not to cause them great bodily harm). If asked why I bother, I say without even thinking,

“someone had to.” I don’t recall that she ever specifically said the phrase to me, but I

know for sure that this comes directly from my mother, the all-time champion of doing

what needed to be done, because it needed doing and she knew she could do it.

It also explains how I got to be on the cover of this publication and the author of this column;

and president of our most excellent Chicago Area Chapter of MPI.

I joined MPI (and CAMPI, as our chapter was then known) in 1988. I passively received

the publications in the mail for a couple of years, then realized that there must be more

to it than that. They kept asking members to join committees, to participate in this way

and that. Someone would fill each slot, and I was someone, so why not me? I remember

that I first joined the Career and Industry Awareness Committee, something that, like

setting one-fourth of your meeting room with ashtrays for smokers (yes, we really used

to do that), no longer exists. Several other committees followed, including Awards and

Educational Conference, and when someone was needed to serve as chair, well, I was

someone. From there I moved on to positions on the chapter board of directors a couple

of different times. Someone would be slated, why not me?

When I rejoined the board in 2004, I really didn’t aspire to be president. That was for

someone else. Someone with more time - more experience, more ambition, more employer

support, more something. Just someone else. Sound familiar? But then I realized

we had not had a president from the planner category for quite some time, and that

overall planner presidents were few and far between. Surely it’s possible for a planner

to take this on and make it work. Someone should do something about this, someone

should step up and go for it! Someone, where are you? Hey, maybe…I’m… someone…

Then, in what can only be described as a classic example of the idea that simply putting a

thought out into the universe can make it happen, (A.K.A. “be careful what you wish for,

you shall surely receive it”), the position of president-elect unexpectedly became open

mid-year. Someone had to take that place, someone from within the board to ensure a

stable transition, someone with chapter experience who wouldn’t be too surprised by the

many tasks that come with the job. Someone like…me…I am someone!

And far more important, so are you. This is your association. It belongs to every single

member, each of the over twelve hundred individuals that make up MPI-CAC. Without

you, there is no need for the chapter to exist. No need for this newsletter, no need for our

events and activities, no need for our governance structure. Don’t take this role lightly.

You are MPI-CAC and MPI-CAC is a direct reflection of what you continually create it to

be. We’re waiting for you to step forward to help co-create this chapter’s future. After

all, someone has to.

P.S. I’m sure you noticed my two beagles, Katie and Emily, on the cover. They came

to us through a rescue organization about five years ago. Their description could

have said, “All we ask is for someone to give us food and shelter, and in return we will

worship you every minute of the day, forever. Please adopt us.” Someone had to!

4 news & views | july-august 2007

IFrom the Committee Co-Chairs

Getting to Know Us

It is my pleasure to introduce myself as one of your new co-chairs for News & Views

2007-2008. As a former meeting planner for seven years, I have been a supplier

since beginning my position at The Field Museum in October, 2005. It’s a bit different

being on this side of the industry fence, but I am happy with my choice since I

have the opportunity to work in an organization where I assist exceptional planners

in creating stunning, unique events.

For our “Getting to Know Your Chapter” issue, we have provided you with wonderful

recaps of events you may not have been able to make. Please take a moment to

read about the awards celebration, golf outing and joint MPI/PCMA meeting that

had over 240 attendees!

Kara Gifford

The Field Museum

I hope that my experience as a planner and supplier will assist me in bringing you

information in News & Views that can resonate with the entire membership. We all

can have very stressful days, weeks, months (I’m hoping not years!) so we’ve added

an industry cartoon to the issue to remind us that keeping a sense of humor can

help us get through those tough days! We’d love to have you assist us with this endeavor.

If you have the gift for humor and illustration or know someone who does,

please submit your cartoon to me at Remember, it’s

those challenging moments that we learn the most from and that make the best

stories (after a tad bit of time goes by, usually)!

Happy Reading!


Happy New Year! MPI New Year, that is! July is the new January - a time for new

and exciting changes and goals for the year to come. Speaking of new, let me introduce

myself. My name is Beth Ciampi, the new co-chair for this award-winning

newsletter. I have been a member of MPI just over a year now and have valued

every minute of it. This issue is about getting to know YOUR chapter and what’s


Let’s start with our new President Joyce Paschall, CAE, CMP. Joyce has some wonderful

things planned for the New Year starting off with her career as a cover model.

Doesn’t she look fabulous? We also have a fabulous new Board of Directors for

the upcoming year. Be sure to read about these interesting people. Get to know

them. They are YOUR board and are here for YOU.

Another new and exciting addition to our chapter is the Student Affairs Committee

(formerly the Student Initiative Committee – a sub-committee of the Membership

Committee), which consists of planner, supplier and student members. These committee

members are striving toward a great objective; to encourage students to

become involved with MPI as well as help them achieve their career goals. I’m sure

the new committee chairs will agree when I say I am very excited about the year to

come and what is in store as we all take our positions and strive toward a commonality

- to continue the greatness our past chapter leaders have achieved.

Beth Ciampi

Society of Permanent

Cosmetic Professionals news & views | july-august 2007


Connecting the Dots

Networking Event Sells Out!

The Importance of Early Registration and the Value of MPI Events

After months of planning, MPI-CAC’s April 11th

event, “Connecting the Dots…Demystifying Foods,

Cultures and Traditions,” sold out two weeks in

advance to a very satisfied crowd, highlighting the

increasing popularity of MPI events and the importance

of early registration.

By Victoria

Johnson, CMP, CMM


Laboratories, Inc.

A joint effort of the Networking and Diversity Committees,

the event was geared towards networking

and education. Attendees sampled various food stations

and received a take-home booklet that focused

on different religious, dietary and cultural cuisines.

The PDF version of the take home is available at

MPI-CAC events are increasingly popular! Chapter

members who would like to be a part of a 2007-

2008 networking event (i.e., hosting a venue) are

encouraged to contact the Networking Committee

now. All members are encouraged to register for

upcoming events early to secure their place.

The event co-chairs, Karen Guenther, CMP of Meetings

& Incentives, and Mary Friel, of Four Points by

Sheraton, O’Hare noted, “We reached record-high

attendance and had to turn people away at the door

because they were not registered.” This was due in

part to early planning and the mutual marketing

efforts of MPI-CAC and HSMAI (Hospitality, Sales

and Marketing Association International), which

brought in attendees from its “Affordable Meetings”

event at Navy Pier.

Kudos to event sponsors who include; Kelly Neilson of

The American College of Surgeons, who offered the

unique Murphy Auditorium as the venue; HSMAI,

who helped promote the event to their attendees;

and to Michelle Wierzbicki, with Jewell Events

Catering, who created a fabulous menu to complement

a “multi-cultural” theme.

All photos courtesy of All Events Photography

6 news & views | july-august 2007

Annual Golf Outing Sells Out!

The Event of the Summer

By Shannon


SeaDream Yacht Club

The 12th annual MPI-CAC golf outing at Marriott’s Lincolnshire

Resort held on June 25 was a wonderful success!

The committee, with its 10 subcommittees, went

above and beyond the call of duty this year. Special

thanks to the many sponsors and donors, who made

this year’s golf outing and reception possible, as well as

the volunteers who worked as dealers in the casino.

Reflecting upon the day, there were a few things

heard again and again worth repeating. Attendees

reinforced that it is not always about

planner to supplier ratio when it comes

to networking at the once a year golf

event and reception. If you look at the

photos of long-time and newly met colleagues

who shared in this event you

will see that everyone is looking to create

awareness for their company and

celebrate the MPI-CAC chapter.

The golf committee had a few common

goals worth sharing -- have fun, golf,

get new business, and most importantly

raise money for the chapter. All of

these goals allow us to continue to better

ourselves. The committee accomplished

each of the goals it set.

We hope you had as much fun as we

did. It is our hope in the coming year

that you will support the sponsors and

donors from the MPI-CAC golf outing

and we will see you next year!

Mexico Tourism Board, MGM Grand Hotel - Las Vegas,

Pheasant Run Resort & Spa, Record-A-Hit, Red

Rock Casino Resort Spa, Sheraton Towers Chicago,

SmithBucklin Corporation, St. Louis Convention and

Visitors Commission, Starwood Hotels & Resorts, The

Islands of the Bahamas, The Meetinghouse Companies,


Wynn Las Vegas, Zip Specialties and Record-A-Hit.

Achieving Your Goals at Eagle Ridge Resort & Spa:

Perfectly Natural

Brilliant meeting and function space. First-class accommodations.

Award-winning dining and catering. The sensuous Stonedrift Spa.

And 63 holes of premier Midwestern golf.

All amid Illinois' inspiring 6,800-acre Galena Territory.


Book 30 Room Nights

Get One FREE *

Call for 2007 Value Dates!

continued on page 26

Let Knowledgeable

Golf, Meeting &

Catering Professionals

Make Productivity

Perfectly Natural:

Call 800-998-6338


We would like to thank the following

sponsors: Adams Mark Indianapolis,

Cayman Islands Department of Tourism,

Chicago Convention & Tourism

Bureau, Chicago Party Rental, Discover

DuPage, Disney Resort Destinations,

Eagle Ridge Resort & Spa, Elan Photography,

Fed/Ex Kinko’s, Fairmont Hotels

& Resorts, Grand Hyatt Hotels, Grand

Hyatt, Greater Houston Convention

and Visitors Bureau, hinton+grusich,

Hyatt Regency Chicago, Hilton Bloomingdale

Indian Lakes Resort, Kalahari

Waterpark Resort Convention Center,

Las Vegas Convention & Visitors Authority,

Lettuce Planet - A Division of

Lettuce Entertain You, Loews Hotels,


*Valid on new meetings booked by July 1, 2007. Certain restrictions apply. Subject to availability. news & views | july-august 2007


The New It’s All About Community

Get to Know YOUR Association

By Alisa

Peters, CMP

Chicago Indoor Racing

I am absolutely in love with the new site… if you haven’t seen it, log on now and start having fun! Plan on

visiting daily. Here are a few of my favorite parts of the new tool. Remember, this is an association for

YOU. This is a tool for YOU. Enhance your career, solve your problems, talk to your colleagues, make new friends,

think globally…. think community. Here are a few Clicks designed just for you at

Your Personal Page

Add a Picture, your own blog, an “About Me” entry with your contact information. Friends can post to your page, and

you can respond… a wonderful new way for your clients to get to know you. Add a link to your “MPI Profile Page”

in the signature of your e-mails to tell your fellow association members a little about you. You can also update your

contact details, member profile, and even renew online through your personal page and every page of the website as

well! This website is all about you, and it begins with you. Log in, create your page, and begin contributing, and asking

questions, and making a difference.

View Your CEU Transcript, Find out how to be a CMP or CMM

Almost every single event that you attend that has an educational component gains you CEU (continuing education

units) credits. Attending the Montreal WEC? You will get credits for every education session you attend! Check

your online transcript by logging in, clicking on the “Knowledge/Education” header, and following the “View Online

Transcript” hyperlink. You can also explore a variety of accreditations available through your involvement in the

industry and find out what it takes to get some letters behind your name and a few more zeros in your salary.

Wiki Encyclopedia for the Meetings Industry

The new wiki encyclopedia for the meetings industry allows members to add, remove and edit/change content,and

define what certain terms mean to the industry. Log on and add your two cents. Current topics include ethics, green

meetings, professionalism, recruiting and retaining talent, Kosher and Halal meals, ameneties and room drops. Log

in and add your Topic of Interest.

Blogs for You...

Blogs are an opportunity for members to take advantage of the expertise of all of the other members that make

up our powerful association. Our members are our biggest resource and asset, and as a member, it is a resource

available to you. Having an issue with the paying job or the volunteer experience? Throw the challenge out there

and watch as your fellow members contribute to helping you solve it. Chat with our new President & CEO, Bruce

MacMillan, C.A. Send a message to friends gained at a national or international MPI Conference.

“My Groups”

This part of the website is for members only. You can join MPI Groups and add them to your “My Groups” under your

Community Connections. Join online Chapter Community Groups or International Community Groups… Part of

volunteer leadership for the Chicago Chapter? There is a Chicago Area Chapter Leadership Group, a Chicago Area

Chapter Group, and a Supplier and Planner Meeting Professional Group (International). Consider this area almost the

equivalent of industry roundtables… just online and available at the touch of a button.

8 news & views | july-august 2007

The New It’s All About Community

Get to Know YOUR Association

By Alisa

Peters, CMP

Chicago Indoor Racing

I am absolutely in love with the new site… if you haven’t seen it, log on now and start having fun! Plan on

visiting daily. Here are a few of my favorite parts of the new tool. Remember, this is an association for

YOU. This is a tool for YOU. Enhance your career, solve your problems, talk to your colleagues, make new friends,

think globally…. think community. Here are a few Clicks designed just for you at

Your Personal Page

Add a Picture, your own blog, an “About Me” entry with your contact information. Friends can post to your page, and

you can respond… a wonderful new way for your clients to get to know you. Add a link to your “MPI Profile Page”

in the signature of your e-mails to tell your fellow association members a little about you. You can also update your

contact details, member profile, and even renew online through your personal page and every page of the website as

well! This website is all about you, and it begins with you. Log in, create your page, and begin contributing, and asking

questions, and making a difference.

View Your CEU Transcript, Find out how to be a CMP or CMM

Almost every single event that you attend that has an educational component gains you CEU (continuing education

units) credits. Attending the Montreal WEC? You will get credits for every education session you attend! Check

your online transcript by logging in, clicking on the “Knowledge/Education” header, and following the “View Online

Transcript” hyperlink. You can also explore a variety of accreditations available through your involvement in the

industry and find out what it takes to get some letters behind your name and a few more zeros in your salary.

Wiki Encyclopedia for the Meetings Industry

The new wiki encyclopedia for the meetings industry allows members to add, remove and edit/change content,and

define what certain terms mean to the industry. Log on and add your two cents. Current topics include ethics, green

meetings, professionalism, recruiting and retaining talent, Kosher and Halal meals, ameneties and room drops. Log

in and add your Topic of Interest.

Blogs for You...

Blogs are an opportunity for members to take advantage of the expertise of all of the other members that make

up our powerful association. Our members are our biggest resource and asset, and as a member, it is a resource

available to you. Having an issue with the paying job or the volunteer experience? Throw the challenge out there

and watch as your fellow members contribute to helping you solve it. Chat with our new President & CEO, Bruce

MacMillan, C.A. Send a message to friends gained at a national or international MPI Conference.

“My Groups”

This part of the website is for members only. You can join MPI Groups and add them to your “My Groups” under your

Community Connections. Join online Chapter Community Groups or International Community Groups… Part of

volunteer leadership for the Chicago Chapter? There is a Chicago Area Chapter Leadership Group, a Chicago Area

Chapter Group, and a Supplier and Planner Meeting Professional Group (International). Consider this area almost the

equivalent of industry roundtables… just online and available at the touch of a button.

8 news & views | july-august 2007

Here’s the latest changes and updates on people

we know, or should get to know, in the meetings industry!

By Sally

Magallanes, CMP

It’s the start of MPI-CAC’s new

year, with exciting changes on the

board and in its committees. There

are also great, new beginnings for

a number of other members and

companies! Read on for the latest

news about your colleagues.

People on the Move…

Congratulations to Joe Hirsch on his

recent career

move. Joe is

now in National

Sales Business



Audio Visual Solutions,

A Freeman


Joe Hirsch

His new contact

information is (630) 420-1299 (phone);

(630) 420-1279 (fax) and email


Website is

Prior to employment with AVW-

TELAV, Joe was in national sales

for LXR Luxury Resorts. Although

he’ll be busy with his new responsibilities,

he plans to remain active

with the Chicago Area Chapter of

MPI. Best wishes to you!

Greg Leeper recently accepted a

new position as

Regional Director

of Sales for

two outstanding

Benchmark Hospitality


Turtle Bay

Resort, Oahu,

Greg Leeper



French Lick Resort Casino in

French Lick, Indiana. Greg has

been a leading sales professional

in the meetings industry

for over 20 years, most recently

serving as Director of Sales for

hinton+grusich. His career also

includes sales positions with

Hyatt, Starwood, the Greenbrier

and Loews Hotels. Greg can

be reached at (312) 451-6707

or send an email to gleeper@

Take a moment to check out the

websites:,, and

Congratulations and best wishes

to you, Greg!

There’s a new face in the Swissôtel

Chicago’s sales’ team. Alana Zeiger

has just come on board as a Sales

Manager for the upscale property.

She is excited about this new opportunity

and can be reached at

(312) 268-8209, by fax at (312) 268-8202

or email

Website is

Prior to her move, Alana was a

Sales Associate at Chicago-based

hinton+grusich. We wish her much


Organizations in Change...

ProActive, Inc. is pleased to announce

an exciting new chapter in

its 14-year history! The event management/production

company has recently

been acquired by the Freeman

Companies. Tony Lorenz, CMM, will

continue as President of ProActive,

Inc. and also join Freeman’s senior

management team. He reports that

ProActive’s team of professionals will

remain intact and continue to run operations

in the manner its clients are

accustomed to. The new business arrangement

affords ProActive, Inc. to

have the name recognition and resources

afforded by Freeman, which

was founded in 1927. Drop Tony a line

at or call

him at (312) 654-4300. For more information,

go to


Special Honors...

Deborah A. Hall, Founder and

President of Hall & Associates,

Ltd.—executive recruiter for the

hospitality industry—has recently

been appointed Chairwoman of

the National Association of Executive

Recruiters. Hall & Associates,

Ltd. is the only hospitality executive

search firm in this association and

must meet the highest level in best

practices and ethics in its recruiting

process. For more details, go


Kudos to you, Deborah!

A round of applause to industrymember

Ted Miller, CHME, CHSP,

for receiving the first annual Partnership

Award at the Society of

10 news & views | july-august 2007

Government Meeting Professionals

(SGMP) National Conference. Ted

was previously awarded Supplier

of the Year by SGMP’s Chicago and


D.C. chapters.

He has also

been published

in the association’s


magazine and

Ted Miller two chapter


Ted has been active in many meeting

industry organizations and

continues to serve as a member of

the News & Views committee. Send

a note of congratulations to him at or

call (312) 970-2912.

Hearty congratulations go out to

Windy City Fieldhouse for being

named best “Team–Building Facility/Organizer”

by Illinois Meetings &

Events magazine. This is the second

year in a row that WCF has won the

acclamation. Send a note to Murrel

Karsh, CMP, President of WFC, at

This is a double “hurrah!” for Murrel

and his team!

A Walk Down the Aisle..

Inge Spindola, Global Director

Group & Incentive Sales – USA Millennium

Hotels and Resorts, was

joined in marriage to Paul Campbell

on May 26. The couple celebrated

their wedding with close family

and friends in

Monteagle, TN.

Time to make

changes in your

address book,

as she is now

Inge & Paul Campbell

Inge Campbell.

We wish them much happiness!

Keep the chatter coming! Send your

news to


Photos are always welcome in jpg

or bmp format.

Choose to


Perfect for groups of all sizes:

Chicago’s First Lady . . . 30-200 people

Chicago’s Little Lady . . . 10-80 people

Chicago’s Fair Lady . . . 25-125 people

Lady Grebe . . . . . . . . . . . . 2-6 people





MPI-CAC Awards:

Our 30th Anniversary Celebration

Three hundred and twenty-five people attended the

30th Anniversary Celebration of the Chicago Area

Chapter of MPI, June 6, 2007 between 4:30 and 10:00

PM which took place at Chicago’s premiere theatre

Park West (also celebrating its 30th year). The theatre

was filled with all the elements that insure a successful

venture…and this was substantiated by the

incredible salutations which flowed in for days after

this “flawless themed awards showcase.”

So what makes a great event – that garners so many

superb accolades? It begins with the

outstanding committee, which was Lake Geneva’s Newest Lakefront Resort!

composed of MPI-CAC members who

shared their talents, skills and experiences

to compliment the dynamic

visions of 2007 Co-Chairs, Barbara Lee

Cohen of PRODUCTIONS USA, Inc. and

Wendy Berg of The BusBank. Thanks to

the quality melding of the multitude of

tasks, June 6 was a magical evening, and

turned this 30th year celebration into

the perfect presentation, properly honoring

award recipients while entertaining

with “panache.” A list of the incredible

committee in addition to Vice Chair

Kim Davenport and Board liaison Jamie

Shamhart of Four Seasons, are presented

at the close of this story. It was an

amazing team.

First to greet guests were the professional

car servers from V.I.P. Valet and

clever 70’s characters created by Jim

Bina, Gary DeVar, Gregg Steigmeyer,

Debborah Hopkins and the American

Dance Center. Getting further into the

spirit was easy as guests sipped “Melon

Moods”, “Fevertinis” and “BlueBarry

Hustles” beverages and moved through

the unique environment at this NIGHT

FEVER party which embraced fun and

fanciful retro ‘70’s razzle dazzle.

Great disco songs captured the sensory

perceptions while guests’ visions were

entranced by the brilliant, colorful and

dramatic Cabaret décor elements and

lighted effects provided by The Meetinghouse

Companies, Chicago Party


Barbara Lee

Cohen, CAE,CMP


Rentals and BBJ Linen. Glowing martini glasses and

other giveaways provided by Hilton Lisle Naperville,

Spokane CVB and Pama & Hpnotiq, the eye-catching

hot neon programs printed by Source4 and the

stylish posters and table signage from Regency Expo

caused guests to exclaim – “the rooms look awesome”

– “never saw Park West as breathtaking” – “the décor

is fascinating – just perfect!”

Between The Waters. ALL NEW

Beyond Expectations.

Somewhere between here and heaven, there’s a place

that offers the balance you seek. Energy and serenity.

Productivity and relaxation. Today’s amenities and

nature. Tucked between Lake Geneva and Lake Como,

The Lodge at Geneva Ridge promises all that is Lake

Geneva from a woodsy lakefront perch as high as your

expectations. Renew your outlook on meetings, relaxing

retreats and everything In Between: 16,000 square feet

of meeting space. On-site business center. High-speed,

wireless Internet. Four hundred holes of golf within

minutes. All-new mission-style guest rooms, refreshing

pool and relaxing spa. And endless choices for recreation,

adventure and entertainment in Lake Geneva.

Call our Meeting Planner to schedule your next event!

(800) 709-1315

FROM $99


continued on page 28

Lake Geneva, Wisconsin

The Lodge at Geneva Ridge is near the center of

Lake Geneva’s very best, just off Hwy. 50.

12 news & views | july-august 2007

RENEWED AND RECHARGED This November, experience

facilities and amenities becoming of a world-class golf and meeting venue.

Exceptional arrival with a new lobby and contemporary lobby bar overlooking

dramatic free-form pool and outdoor pavilion; 3 new restaurants including a

signature steakhouse, new ballroom, front desk, business concierge lounge and

coffee café. With over 35,000 sq.ft. of flexible meeting space, productivity

will soar in our newly renovated conference center and function areas, all

under one roof. Along with our newly redesigned Champion Course, home

to the Honda Classic, you’ll soon see why PGA National is…




400 Avenue of the Champions, Palm Beach Gardens, FL 33418

Welcome to a new beginning.

A new Westin means a new you. Join us at The Westin Alexandria,

and feel what it’s like to start fresh. Opening fall 2007.

• A 319-room luxury hotel in the heart of our newest community,

The Carlyle at King Street Metro

• Experience more than 20,000 square feet of elegant function space,

including Old Town Alexandria’s largest ballroom

• Discover meeting space that blends the historic aspects of Alexandria

with modern luxuries to create an inspiring environment for your

meeting needs in the Washington, D.C. area

For more information or to make a reservation, please visit or call 703-253-8600.

©2007 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved.

07WALEX021-Chicago_MPIv2.indd 1 7/9/07 2:15:16 PM

A Retreat of Reflection

and Dedication

Are you a visionary, an architect, a diplomat, or

possibly a warrior? This is one of many questions

the MPI-CAC Board of Directors asked of themselves

at the retreat for incoming board members

last month. Held at the Abbey in Lake Geneva, Wisconsin,

on June 10 and 11, the retreat was facilitated

by John Potterton, CMP, Past President of MPI-

CAC and the current Chief Santalogist at Summit

Executive Centre, along with the 2007 – 2008 MPI

CAC President, Joyce Paschall, CAE. CMP.

John and Joyce led the team of directors through

two days of exercises in reflecting, recreating, retooling,

and readiness while Maureen Hodgson,

MPI’s Chapter Business Manager for MPI-CAC,

delivered the vision and mission for the future

from MPI Headquarters:

By Jane

Matteson Mundell, CMP

Joyce Paschall doing Appreciation exercise

MPI Vision: Build a Rich Global Meeting Industry Community

MPI Mission: Make Our Members Successful by Building Human Connections to:




Enjoying a tour of Lake Geneva

Jamie Shamhart on left, Sonal Sullivan on right

So, as the board of directors reflected on the past year of

chapter business, the visionaries in the group recreated

ways to bring forth the new message of thinking globally.

The diplomats provided an abundance of “what ifs” keeping

the needs of each and every chapter member at the

forefront of the goals. During this time, the architects in

the group were hard at work retooling the plans – crossing

the t’s and dotting the i’s. And what were the warriors

doing? The warriors were readying themselves (and the

rest of the group) to execute the plans!

The year ahead will be a great one! With Joyce (who, by

the way, is a visionary) leading her team through a year of

budgets, business plans and groundbreaking ideas, your

2007-2008 MPI-CAC Board of Directors is dedicated to

building a global community of which you will be proud to

be a member.

14 news & views | july-august 2007

You are

blazing new trails on historic groundshere

Loews Philadelphia Hotel, pennsylvania 215.627.1200

Getting to Know Your Chapter



Paschall, CAE, CMP

The Center for

Association Growth

“For this year in my role as chapter president,

I will do everything possible to extend

the incredible success we’ve experienced

lately in all areas. I must be the luckiest

person ever to come into this position, riding

on the coattails of those who’ve done

outstanding work and having so many

dedicated leaders at the board and committee

level. Also, I intend to prove that a

planner member CAN do this job and live

to tell about it!”

Vice President



Ward, CAE

Society of

Gynecologic Oncologists

“I am looking forward to the role of VP

of Finance with MPI-CAC. My focus will

be on keeping the chapter financially

healthy while strategically positioning

the chapter’s funds so we can continue

to reinvest in our members and programming.”


Laurel Rhoads

McCarthy, CMP

Krisam Group

“There is no “I” in the word TEAM, together

we will go a lot further. As a

board member of our Chapter, I look

forward to serving all of you as your next

President Elect in the new year, and am

so fortunate to be among some of the

greatest leaders in our industry.”

Vice President



Mundell, CMP

“I have always urged my children to follow

their hearts and see where it leads

them. Now, I am doing just that by helping

the city of New Orleans in their ongoing

efforts to rebuild.”

Vice President




Pissarreck, CMP

American Bar Association

Your MPI membership is what you

make it. Get involved with the organization

by attending events or volunteering

and you will be rewarded with

personal and professional relationships

that can enhance your career.”

Vice President



Peters, CMP

Chicago Indoor Racing

“There are only two ways to live your life.

One is as though nothing is a miracle.

The other is as if everything is.”

– Albert Einstein

Vice President


Immediate Past


Executive Director


Shada, CMP

Experient, Inc.

“I believe that every event should be a

memorable experience for the attendees

and should reflect positively on the

event’s host.”




“Grant me the serenity to accept the

things I cannot change, the courage to

change the things I can, and the wisdom

to know the difference.”


Mercado, CMP CAC


Chicago Area Chapter

“I’m thrilled to begin my sixth year as

Executive Director of MPI-CAC and

look forward to working with the new

board of directors and committee volunteers.

Lucky me to have a job that’s

never boring with the many new people

I work with each year.”

16 news & views | july-august 2007

2007-2008 Board of Directors



Student Affairs



The Westin Michigan Avenue

“You never know the unexpected benefit

of doing something until you do it.”





Tampa Bay/St. Petersburg

Clearwater CVB

“The first time I heard Bill O’Donnell

mention Return on Involvement, I

thought about that for a long time and

decided I wanted to do more. Well, by

becoming more involved News & Views

won Committee of the Year and I was

elected to the board. I’m a firm believer

that you certainly get back what you put





Hixon, CMP

Tourism Toronto

“If you’ve got a question, pick up the

phone and ask ... otherwise you may

never know!”


Awards Selection,

Awards Event



Projection Presentation


“I look forward to working with all our

members to keep MPI-CAC as the premier

chapter in Meeting Professionals







The Business

Improvement Company

“I am excited to be an incoming board

member for the 07-08 year. Being an MPI

member has brought me not only great

networking opportunities but some lasting

friendships. As for my role on the Board, I

am really looking forward to being an integral

part of something big, in working

towards setting the Chicago Chapter for

success by leading the way in Cash sponsorship




Conference, Diversity


Quigley, CMP

The CVB Source, Inc.

“Membership to MPI-CAC has been a

positive experience and truly has served

as a great resource in my career both

in education and networking. I truly

feel that the more we involve ourselves

with this association, the more we can

benefit both personally and professionally.”






Four Seasons Hotel

and Resorts

“I have worked for Four Seasons Hotels

and Resorts for 17 years, and have loved

every minute. Four Seasons has been very

supportive of my MPI involvement. Serving

on the MPI Board has really taught me a

lot about juggling (still getting there), and

I have learned a tremendous amount as it

relates to running a small business, which

is the mind set required to run this chapter.

A quote I live by is, “make sure you are

not only doing things right, but doing the

right things.”




CMP Study Group


Sullivan, CMP

“Committment to something is optional

but once you make it, stick to it.”


Special Events


Tarnoff, CMP

Minding Your Business, Inc

“I have been a member of MPI for almost

ten years and have grown personally and

professionally from my many great experiences

with the organization. I have met

many wonderful friends because of my

involvement as a committee and board

member. I am excited and thankful to be a

part of this leadership team for the chapter

and help in developing and executing

new ideas and initiatives to better our industry

and profession. I look forward to a

great 2007 – 2008 with MPI-CAC!” news & views | july-august 2007


Getting to Know Your Chapter

Results of the Chapter

Member Care Survey 2007

In the first quarter of 2007, MPI-CAC hired Sigma

Group, LLC to perform a member care survey to assist

in moving the chapter forward in the next 3-5 years

with 11 research objectives for the survey. In order to

receive a high response rate, 400 members were randomly

selected to participate in the survey via phone,

whereas approximately 600 members (200 members

outside the Illinois area were excluded) were invited to

participate in the survey online. A total of 200 phone

surveys and 131 online surveys were completed (with

this result, the percentage of error for the survey

results is +/- 4.6 ). A few of the 11 survey objectives

were: to be able to describe the membership via demographic,

career and geographic variables; to document

the frequency and perceived value of current products

and services, including time, location, cost and format

of annual meetings; and determine what suggestions

members have for improvement and types of additional

services they would like to see the chapter offer.

Getting to Know the Membership

According to the survey results, MPI-CAC is 78% female

and 22% male with 94% of the chapter being between

the ages of 31-60 years old. Almost half live downtown

(44%) and a bit more than half work downtown (52%)

with the North suburbs coming in second with 13% and

14% respectively. Almost half of the respondents were

suppliers (47%) with the remaining being corporate

planners (27%), association planners (14%) and independent

planners (12%). Two out of three (64%) surveyed

said they had been in the industry over 10 years,

but over half (56%) have been members of MPI for less

than 5 years.

Frequently Used Products & Services

The News & Views committee is happy to report that

47% of the membership said that the News & Views

publication is the product used most frequently with

The Meeting Professional a close second (44%) and the

Skyline e-newsletter (38%) and networking programs

(35%) following close behind.

Very Valuable

On a scale of 1.0-3.0, with 3.0 being “very valuable,” the

CMP exam prep came in highest at 2.69 (note: only

11% of respondents said they used this product), with

business development (2.57) and networking (2.56) being

the two most utilized and most valued services.

Annual Meetings: What do we want? When and where

do we want it? How long?

Participants were given seven format options to

By Kara


The Field Museum

choose from and a lecture by an expert and roundtable

discussion were equally preferred (34% and 32%) with

a “panel discussion” or “don’t know” coming in next

(16% and 11%).

Since 52% of respondents work downtown, it is no surprise

that about this same percentage (54%) prefer

meetings held at downtown locations. The next highest

request was the West Suburbs, but at a far lesser

rate of 12%.

When asked the best month to host a meeting, the

majority chose the “don’t know/don’t care” response

(34%) and when considering the day of the week that

is most convenient, Tuesday, Wednesday, Thursday all

received about 1/3 of the responses (36%, 37%,34% respectively).

There are more morning meeting people

in the group with 31% choosing the morning as most

convenient, with 15% not knowing or saying anytime

would work. The membership was closely split on

whether we want 90 minute sessions (39%) or half-day

sessions (35%) with corporate and non-profit/association

planners preferring the longer programs (halfday

to full-day).

Seven out of ten members say they are very or mostly

satisfied with their membership in MPI-CAC with association/non-profit

planners the most satisfied (91%).

Almost half believe that the chapter is either making

progress towards or achieving the chapter’s mission

and vision.

As part of the survey, both telephone and web respondents

had the opportunity to remark on what he/she

wanted the chapter to do or provide in the future. A

few of these comments are below:

• “Find a way to make new members feel more welcome

so they will participate more, kind of cliqueish,

hard to break-in.”

• “Reach out to more experienced members and develop

programs to entice them to participate.”

• “More programs in the suburbs.”

• “More high-level educational opportunities.”

• “Online roundtables during lunch hour. Easier to

attend than in person.”

Thank you to everyone who participated in the Member

Care Survey. If you have questions regarding the

survey or would like to submit comments on the results,

please email me at

18 news & views | july-august 2007

Getting to Know Your Chapter

IA New Approach to the Student

Membership Campaign

College Career Fairs

In the past two months, MPI-CAC has attended

three area career fairs and recruited over 30 potential

new student members. Hypothetically speaking,

if all the students that we reached out to were to join

our chapter, it would literally double our current

student membership!

The Student Initiative subcommittee piloted

this program, and this is the first

time as an organized committee that

MPI-CAC has been represented at a

career fair. At first the students were

a little confused by our presence. “Why

are you here…you’re not hiring?” That

was the primary purpose of the fair, after

all. However, once our volunteers explained

the benefits of joining MPI they were all on board.

MPI can provide students with valuable experiences

they cannot get in a classroom. Although MPI-CAC

doesn’t have a job to offer, we have something better

- a network. A network of potential employers,

mentors, colleagues and friends, all of whom can

help to shape these young professionals into leaders

of our industry.

By Karen



Incentive Marketing

Following each fair, we raffled off one free one-year

student membership, compliments of the MPI-CAC

Membership Committee. I am pleased to introduce

you to our winners and our newest student members:

Mara Lumley, Meeting & Convention Management.

Kendall College

Emila Santos, Hospitality Management,

Roosevelt University

Samra Wondemagane, Hospitality

Management, Robert Morris College

Moving into the 2007-08 committee year, the

Student Initiative subcommittee will become

the Student Affairs Committee. This is very exciting

news for our chapter as the committee has

the full support of the board to dedicate our time and

efforts on recruiting and educating the future of the

industry, and the future leaders of our chapter.

If anyone is interested in working with the Student

Affairs Committee, please contact committee

chair, Karen Jarboe at or

(312) 630-3251.

Volunteers Make a Difference!

MPI-CAC’s Board of Directors would like to acknowledge and thank the following volunteers for their outstanding work:

This Program

Sponsored by:


Out-of-this-World Events


Mary Friel

Four Points Sheraton O’Hare

Networking Committee


Bobbie Soeder

Catalyst Ranch

Membership Committee


Barbara Lee Cohen, CMP, CAE


Awards Committee


Cathy Ryan, CMP

Healthcare Information and

Management Systems Society

Diversity Committee news & views | july-august 2007


Getting to Know Your Chapter

Your MPI-CAC Headquarter

Meeting Professionals International is a large organization

with a chapter structure as its framework.

Chapters vary in size and just as unique as the chapters

are the various management support they require.

Some of the smaller chapters are completely

volunteer run, while larger chapters have a paid

association management team working for them.

MPI-CAC falls into that later category.

For those of you that are curious as to what your

headquarters team does – here is a listing from A-Z

covering some of the things that your staff works on

in a day. Your MPI-CAC staff:

Serves as an Ambassador of the Chapter to educate


• New to the industry regarding career paths and


• Prospective members about what MPI-CAC is all


• Providing information for those coming to the

Chicagoland area to do business, should they be

seeking local planners or suppliers.

Provides assistance to the MPI-CAC Board of Direc-

tors, from administrative support for monthly board

meetings to strategic chapter suggestions.

Works with MPI-CAC’s 19 Committees to ensure

continuity and consistency of the message and presentation

of chapter programs and activities.

Aids in the Development of new chapter programs,

as well as operational or industry relationships.

Executes educational program and networking

event on-line registration components. Staff creates

the Cvent invitations and corresponding e-

communication pieces that you receive.

Provides Financial Management – staff keeps the

books. Staff manages all the financial reporting required

for a 501(c)(3) not-for-profit organization. In

addition, they coordinate and participate in the annual

financial audit conducted by a CPA firm.

Produces or coordinates all your General chapter

communication, such as the biweekly e-newsletter,

Skyline and any mailings that you receive through

traditional mail.

Handles the tracking and recognition of in-kind


Invoices and collects money for the chapter’s wide

array of products (such as, mailing list rentals) and

services (for example, monthly program registration

fees). And on the flipside, with Treasurer approval,

staff pays the organization’s bills.

Manages relationships and logistics for Joint industry

programs with allied organizations such

as Professional Convention Management Association

(PCMA), Hall-Erickson for their Fall Motivation

Show, Hospitality Sales and Marketing Association

International (HSMAI) for their Affordable Meetings

Expo and Conference, etc.

Communicates with chapter leaders and committees

to Keep operations on-track - strategically, as

well as on-time and on-budget.

Liaisons with MPI. In addition, staff participates in

an MPI large chapter administrators council that

exchanges ideas and best practices to enhance the

operations and success of these larger MPI groups.

Is here because of the Members. This includes providing

answers to current members, recruiting affiliate

members, coaching new members on how to

get involved and introducing prospective members

to the world of MPI.

Sells advertising and manages ad production for

News & Views, as well as being a part of the editorial

board that contributes and edits your bimonthly


Runs the day-to-day Office Operations, such as

handling mail, responding to inquiry emails, assisting

members to ensure that they get the most out of

their membership – you get the idea.

20 news & views | july-august 2007

Getting to Know Your Chapter

Operations – A to Z

Works with MPI-CAC’s service Partners to ensure uniformity

of message and process management. As the

chapter has grown, so have the resources required to

run its robust activities. Such partners include:

• Business Systems Online (BSO) which hosts the

chapter’s website and provides site programming

and text/design services.

• Naylor Publications that handles the advertising

sales and production for the Annual Membership

Directory, as well as cash sponsorship sales.

• Michele Snyder, of Raceworks Ltd, who is responsible

for the marketing and public relations activities

for the chapter. Additionally, she is the editor

of News & Views.

Ensures consistant Quality of chapter materials. Staff

reviews and serves as a clearinghouse for all chapter

printed and electronic pieces.

Handles educational program and networking event

Registration. Volunteer committees plan and execute

these activities, while staff handles all registration

communication and financial transactions.

Orders and maintains the chapter’s operational Sup-

plies such as letterhead and envelopes, badges/badge

stock, MPI collateral material and the list could go on.

Tracks chapter data and provides comparison and

analysis to previous years’ figures on vital areas such

as membership counts by category, registration numbers

and sponsorship dollars.

Provides Unity for the organization with behind-thescenes

consistency as the volunteer board of directors

and committee chair/vice chairs change on an

annual basis.

committee updates to the

static sections of the site.

• Managing the banner ad

postings, as well as the job/

resume postings.

By Mollie

Mercado, CMP

MPI-CAC Executive Director



MPI-CAC Account Manager

That leaves X, Y and Z open for anything that pops up

that needs to be handled or routed to a board member

or committee chair.

You have heard that MPI-CAC is the largest chapter

in MPI, that it is financially stable and continuing

to grow in terms of its numbers and offerings. And

just like a for-profit business, success takes a quality

framework. Your staff provides just that.

Remember that your MPI-CAC headquarters staff is

your resource, so please contact us when you need

us. Phone: (847) 457-2040 or email:

The Chicago Area Chapter of MPI invites you to attend

an informative and exciting meeting industry luncheon

at The Motivation Show. Each year the lunch features

a well known speaker that shares their experience,

knowledge and foresight into the business world, now

and in the future. It's a perfect place to network with

colleagues, share ideas, and enjoy a vibrant business

atmosphere. Mark your calendars for September 26.

Ticket information will be listed as it becomes available

on We'll see you there!

Assists, supports and provides suggestions to MPI-

CAC’s Volunteer leadership.

Responsible for the day-to-day administration of the

Website. Functions include:

• Uploading members-only database monthly.

• Maintaining home page news, the event calendar

and relationship with the website host company for news & views | july-august 2007


what’s hot what’s not

How to Get Involved with a Committee...

Any Time of the Year!

By Alisa

Peters, CMP

Chicago Indoor Racing

Okay, okay… No threatening e-mails after these delightful little tidbits (think along the lines of NOT shooting

the messenger). We are just following along with the hottest ideas and trends. These bite sized commentaries

are designed to keep your finger on the pulse of what the most cutting edge event designers are doing, and do

not reflect the opinions of this magazine (why must everything in life come with a disclaimer anymore?).

Pick a Committee that has a

Focus that Interests You

The best part of volunteering for MPI is that you get a

chance to learn new skills, and then practice them… without

a fear of failure. Suppliers, have you ever wanted to

see what planning was like? Join the Educational Conference

or Networking Committees! Planners, do you remember

what it was like to be new and want to give back

and help shape the future of the profession? Join the new

Student Affairs or Mentoring Committee… Did you know

that the Networking Committee’s primary function is

planning events? Did you know that the Membership and

Educational Committees touch far more planners than

any other group? Explore and see where you fit!

Share Your Skill Set - Influence the Profession

Do you have a personal strength that makes you unique?

Can you write? Are you great at graphic design? Do you

have a hobby or skill that could add a new facet to the array

of member services the chapter offers? Tell someone

about it! Submit your ideas to anyone on the board who

you think would be interested, or send it directly to the

President. Great events have begun with small ideas that

turn into action plans!

Thank People that Put in the Time…

Even if You Can’t

All chapter members are equally important, but those that

dedicate years of service to the chapter always appreciate,

and take much away from, the “thank you” that another

member gives them. If someone has contributed to your

skill set and haven’t been thanked… thank them, profusely.

Send them a note, send them an e-mail or pick up the phone.

The best part of volunteering is the knowledge you actually

made a difference to someone else.

Don’t Pick a Committee Based

on Business Acquisition

Selecting a committee based on immediate business that

you hope to book will leave you, and your employer, feeling

let down. Choose a committee based on your interests, as

you will feel more passionate about its objectives because

it means something to you. The relationships that form

because you are doing something you truly love, will lead to

business relationships that could net financial gains. That,

however, should not be your primary purpose for joining.

Your fellow committee members will feel it from the outset

and you won’t find yourself very involved. Anything that you

do to truly contribute can help the chapter, and you can

learn and expand your own personal career growth path

while you are doing it.

Join a Committee Because Your

Boss Told You To

Putting your name on a list of committee members because

your employer told you to get involved is a waste of not only

your time, but the committee’s time… as they will be looking

for you and counting on you… only to find you never

there! Travel a ton? Can’t make downtown meetings? Join

a committee that offers committee meeting conference call

options. Dial in from anywhere in the world and contribute!

Back Seat Driving

If you haven’t been a part of making something happen,

reserve non-constructive comments for your car ride home

to a non member. Feedback is always an essential part of

chapter growth, but constructive is the key word. Didn’t like

an event this year? Felt that it could have been better… Join

the committee that worked so hard to make it happen, and

make a change… Or submit a well worded e-mail with tangible

and realistic ideas so that they can incorporate it into

the next year’s planning process.

22 news & views | july-august 2007

You don’t come here for your typical boring, old corporate meetings. Loosen a few

buttons, re-charge and get ready to do business Lake Lawn style. When you’re here,

business gets done all over the place — on the course, around the bar, at dinner —

and yes, even in meeting rooms. Business today requires a whole new way of thinking,

and partnering with Lake Lawn is a great start.

Meetings That Inspire.

Historic Hotels of America has a

tradition of playing host to meetings

and events that inspire and delight.

With more than 200 hotels, resorts

and inns across the United States

and Puerto Rico, our collection offers

distinctive accommodations and

state-of-the-art conference centers

for every type of gathering.

So relax and make your next meeting

decision an inspired one. Visit us at and click on

Meetings & Events or call our National

Sales Office at 202-588-6028.

Historic Hotels of America. Be Inspired.

Be Inspired! Just visit us


and submit an RFP to be

automatically entered to

win a weekend for two at

the Historic Hotel of

America of your choice.

Promotion ends 9/30/07.


Joint Educational Program

Four Faces of Meeting Valuation

By Jon

Hixon, CMP

Tourism Toronto



The Field Museum

The second annual joint educational program

between MPI-CAC and the Greater Midwest

Chapter of PCMA on May 15 was another success,

with over 240 attendees gathering at the

Holiday Inn Mart Plaza Hotel. Attendees were

treated to spectacular views of the city plus a

fabulous themed breakfast and décor, a beautiful

new video promoting Canadian tourism and

a fun-filled game of “Eh/Nay” courtesy of the

meeting sponsors: The Canadian Tourism Commission,

Tourism Montreal, Tourism Quebec,

Tourism Toronto and Tourism Vancouver.

Once the program started attendees were able

to hear various industry viewpoints on how

meetings are assigned value. Moderated by

Dave Lutz, CMP, Velvet Chainsaw Consulting,

the panel consisted of four industry leaders who

presented different perspectives on the value of


Tony Chen, Director of New Business Development

for Evanston Northwestern Healthcare,

formerly with the Healthcare Financial Management

Association, discussed how associations

A full room enjoys the session

All photos courtesy of Larry Demody

Team Canada Sponsors a Game of Ey/Nay

can analyze their own historical data to determine

the true value of their meetings and effectively

communicate this information “up the

ladder” to stakeholders like C-level executives

and board members. This type of analysis will

become increasingly important as we all strive

to elevate the place of “meeting professional”

from logistic executor to strategic partner within

our organizations.

Mark Theis, Executive Vice President of Sales for

the Chicago Convention and Tourism Bureau,

presented the destination perspective and discussed

both how important it is for destinations

to accurately assess the value of their clients’

business, and to continue to provide exceptional

services to those clients. In today’s business

climate the expectations of internal stakeholders

and clients continue to rise. For Destination

Marketing Organizations it is essential to accurately

value potential business, just as planners

must be aware of the true value that their business

represents both to a destination and to the

venues within that destination.

continued on page 25

24 news & views | july-august 2007

Joint Educational .. continued from page 24

Karen Conway, Revenue Manager at the Westin

Michigan Avenue, discussed how the lodging

industry has changed since the concept of

RevPAR (Revenue Per Available Room) became

so prevalent. We’ve moved far beyond the days

of “dates, rates and space!” She also discussed

how several other factors have changed the way

hotels evaluate potential business: the readily

available market information provided by

Smith Travel Research (the dreaded “STAR”

Report), current market compression and the

move from hotels as real estate companies that

owned hotels to management companies that

are expected to drive profit for their investors.

Finally Victoria Johnson, CMP, CMM, Meetings

and Special Events Manager at Underwriters

Laboratories, talked from a corporate perspective

regarding implementing a meeting consolidation

program and just how challenging this

can be for a large corporation. Educating nonmeeting

professionals about the importance of

sharing data on corporate spend and working

past the fear that the word “consolidation” engenders

can be quite a challenge!

Special thanks to “Team Canada” for sponsoring

the event. Without the generous support of

organizations like Tourism Vancouver, Tourism

Toronto, Tourism Quebec, Tourism Montreal

and the Canadian Tourism Commission MPI-

CAC and GMC-PCMA would not be able to present

these cutting-edge industry discussions.

If you missed the presentation and would like

further information, as well as hand-outs from

the panel, please contact Mollie Mercado at

(847) 457-2040 or

Special thanks to Team Canada

for supporting the

MPI-CAC & Greater Midwest Chapter PCMA

Joint Educational Program in May news & views | july-august 2007


Golf.. continued from page 7

Thank you to our many hole sponsors

Co-Chairs Shannon Crowther and Jill Brown Smith

Just another day at the office

Dance Heads from Record-A-Hit is a hit with reception attendees

Enjoying a spin at the roulette wheel

The best way to ensure a great event is with great people

All photos courtesy of Elan Photography

26 news & views | july-august 2007

Diversity Diversions Corner

By Cathy

Ryan, CMP





v e



v e





t y

o n



Welcome to Diversity Diversions, a new corner in News & Views dedicated to

information that celebrates diversity in our world and in our work place. Each

issue will highlight a website, book, event, tool or resource to help members

broaden their understanding and appreciation of the differences in each of us.

The Diversity Committee is committed to leading the MPI-CAC membership in

three areas of diversity including Multicultural, Women’s Leadership and GLBT

(gay, lesbian, bi-sexual, transgender). Diversity Diversions is just one way we’ll

keep you connected. Check back with us in each issue to learn more.

This month’s spotlight:

MPI CultureActive © Tool

A component of MPI Member Solutions that offers the opportunity to understand and communicate

with other cultures, improving cultural competence and acquisition of skills.

2007 MPI-CAC Woman’s Leadership Conference; November 13, 2007

The Diversity Committee is lining up some terrific speakers and facilitators to provide another extraordinary

interactive educational event for our members. Keep watching for more information.

Center on Halsted

Programs, links, resources and upcoming events in Chicago’s GLBT community.



A designated Historic Landmark, The Allerton Hotel artfully blends the style of the past with the modern luxuries and amenities

of today. It’s an exquisite setting for your next business or social gathering.

11,000 square feet of elegant meeting space in 13 distinctive rooms – all with high-speed Internet access

The 23rd floor Renaissance Ballroom features 25 foot ceilings, 15 foot windows and

spectacular views of the city

443 luxurious guest accommodations (including 86 suites) – all with high-speed

Internet access and large work desks

701 N. Michigan Avenue, Chicago, Illinois 60611 T: 312-440-1500 F: 312-274-6437 news & views | july-august 2007


Awards... continued from page 12

Greg Christian Catering combined delectable ”grazing”

treats with decorative flair, passed by smiling

staff, and featured on a variety of buffets. The use of

organic products offered a delicious “greening” of hors

d’oeuvres with decadent 70’s flavors. Chandon Champagne,

Goose Island Beers and a variety of fine wines,

complimented the cuisine

The biggest challenge for the committee was… how

to keep the tight time commitment of 45 minutes for

the important Awards show. This was achieved successfully,

thanks to the creative, informative and entertaining

way all the facts, graphics and video were

merged and coordinated by the superior staff at Fig

Media, and, the incredible stage and script development

of multi talented Bob Higa.

Warm salutations by Co-Chairs Wendy Berg and Barbara

Lee Cohen, the multi talented national performance

artist, John Charles as the evening’s Emcee, and the

super presentation by MPI-CAC President Kevin Hinton

who welcomed the audience, summarized his aspirations

and successes for the 2006-2007 season and recognized

the Past-Presidents in attendance moved the

program into high gear.

There were a variety of surprises…the first was the

Presidents’s Award to ALL the volunteers involved in

the past TEN years of Golf Outings which have been superior

fundraisers as well as networking programs for

Chapter members. The second to Kevin’s wife, Claudia,

for supporting his efforts on behalf of MPI-CAC.

Then award after award presented by the previous

year’s recipients with visuals projected on the screen

while the Emcee supplemented data so guests could

share the merits of each winner’s merits, while they

walked to the podium. This increased the impact of the

award’s significance but shortened the presentation

process and was appreciated by everyone involved.

Immediately after the final award was presented, John

Charles prepared guests for the finale while Soundz

AVL tightened the backline, sponsored in part by Navy

Pier. Then sensational platinum recording and stage

artists – IDES OF MARCH took charge of the exciting

musical program which rocked the audience. 10pm

came too fast, and guests lingered for autographs and

last-minute camaraderie.

But this article could not close without saluting the

rest of the great Awards committee members:


Theresa Altgilbers, Charmgne Anderson Loveless,

Kim Augustyn, Diane Brisk, Marcia Buchs, Greg

Christian, James Gustin, Lanie Hartman, Bob Higa,

Courtney Kelly, Edina Lessack, Jo Noe, Pamela

Patsavas, Peggy Pissarreck, Jack Scafide, Darla

Sinnard, Christy Tracy, and Kimberly Wright.

Special recognition also belongs to the hard working

members of the Awards Selection committee. Chair

Tracy Stein, Vice-Chair Jim Grillo, Mary Jo Blythe,

Stephanie Dylkiewicz, Pam Formento, Kori Gassaway,

Lisa Hahn, Karen Hamilton, Kathy Horky, William Host,

Maureen Larson, Kimberlie Nitz, Michele Saran, Sara

Schnack and Jamie Shamhart.

Foot Notes of Very Special Importance.

The Awards committee has received more than 50

emails and a great many phone calls within a day following

this event. Here are just a few of the superb

quote/comments from guests:

“The room was gorgeous” — “This was the best show

ever held by MPI-CAC” -”You’ve put the bar so high, no

one will be able to reach it” — ”From the décor, to the

awards show, to the entertainment to the entire flow for

the evening…. it was a flawless event” – “a sensational

close to the MPI CAC season” – “an exciting presentation

that changed the ’landscape‘ of MPI events forever!” “It

was sensational close to the MPI season” —”You made it

happen and made us proud to be part of MPI!”

And as the committee chairs stated “ It was a privilege

to produce this program.”

Now let’s get ready for the next 30!!!

Park West Chicago

June 6, 2007

28 news & views | july-august 2007

2006 - 2007 Award Winners

Meeting Professionals International - Chicago Area Chapter

Kathy Osterman Industry Award

JoAnn Bedrosian Ryan, Deborah Sexton

and Kevin Hinton

Hall of Fame – Individual

Kevin Hinton, Tony Lorenz and Bill Grusich

Hall of Fame Organization

Lettuce Entertain You

Kevin Hinton, Mark Tormey & Lanie Hartman

President’s Award:

Claudia Hinton

Golf Committee: All the volunteers

involved in the past twelve years of Golf Outings.

Committee of the Year:

News & Views Committee

Tomorrow’s Leader Award:

Cynthia Balcer . Swank Audio Visuals

Jeff Gassaway . Tampa Bay/St. Petersburg

Clearwater Convention & Visitors Bureau

Jacqueline Ingram . Total Event Resources

Karen Jarboe . Landmark Incentive Marketing

Erin Seal . The Talbott Hotel

Bobbie Soeder . Catalyst Ranch

Chapter Leader of the Year

Alisa Peters, CMP

Director of Meetings & Events

Chicago Indoor Racing.

Eleanor H. Woods Supplier Member

of the Year Award

Eduardo Chaillo, CMP, CMM

Director, North America Strategic Business Unit

Mexico Tourism Board

Planner Member of the Year Award

Gayle M. Bonforte, CMP

Manager, Meetings & Conference Services

McDermott Will & Emery

Hall of Fame – Organization Award

Mark Tomey, Sr.

Partner of Lettuce Entertain You Enterprises

Hall of Fame – Individual Award

Tony Lorenz, CMM


ProActive, Inc.

Kathy Osterman Industry Award

Deborah Sexton

President/ CEO

Professional Convention Management Association

Planner Member of the Year

Kevin Hinton, Gayle Bonforte and Kathy Horky

Eleanor H. Woods Supplier Member of the Year

Kevin Hinton, Eduardo Chaillo and Maureen Larson

Chapter Leader of the Year

Kevin Hinton, Alisa Peters and Sara Bailey

All photos courtesy of Edward Fox Photography news & views | july-august 2007


MMake a date of it!

Summer Event at the

Chicago Botanic Garden

August 22nd: Embrace the wonders

of nature with your fellow

colleagues and friends at the MPI-

CAC Summer networking event

at the beautiful Chicago Botanic

Garden located in Glencoe. This

three hundred eighty-five acre

garden is one of the countries

most visited public gardens with

twenty-three display gardens and

three native habitats. This is one

event you will not want to miss as

you surround yourself with beauty

and great company!

By Beth


Society of Permanent

Cosmetic Professionals

Taking the train from Chicago to

the event? Catch a ride from the

train station in the Garden Trolley

to the gardens for free. The

Chicago Botanic Garden will run

the trolley until all guests have

returned to the train station.

The chapter will hold two other

networking events this fiscal

year. Details will be on the chapter

website when available. Be

sure to mark your calendar for

these dates:

October 16, 2007

April 9, 2008 in conjunction with

HSMAI’s Affordable Meetings

See you on the 22nd.

Photo courtesy of Chicago

Botanic Garden.

Any big plans for your

next meeting?

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and engaging training programs, and your meeting

attendance will increase — not to mention your ROI.

At The Motivation Show, you’ll find over 1,500

hotel and resort properties, cruise lines, and

exotic meeting locations, plus a series of

professional seminars on effective incentive

travel and meeting program planning.

It’s everything you need for memorable meetings

that engage your employees and customers,

and align with your company’s business goals.

Sound like a plan?

Then Register Today!

Be sure to take advantage of

MotivationConnect, a personalized

program that matches you with the most

relevant people, services, and events at

theshow. Because this year, it’s personal…

Sept. 25-27, 2007

McCormick Place

Chicago, IL

Register online by Sept. 17th and your badge is just $20

30 news & views | july-august 2007

Lake Geneva

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5500 North River Road, Rosemont, IL 60018

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To Experience Lake Geneva

You Have To Get On The Water




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• Corporate Entertaining

• Business Meetings

• Employee Recognition

• Dinner Cruises

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Discover Lake Geneva through the eyes of a millionaire! Our eight classic

yachts, accommodating two-225 guests April-November, have hosted

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We offer the unique venue you have been looking for but without the

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Welcome the newest addition to

the newsletter regular feature,

“Let’s Laugh”.

We hope it will provide you with a

chuckle or two. We are looking

for members with artistic talent

and humor to submit cartoons

commenting on our industry for

future issues.

Please send your submissions to

Kara Gifford and Beth Ciampi



for consideration.

32 news & views | july-august 2007

Industry Calendar


July 18-21, 2007

Destination Marketing

Association Annual


Location: Pittsburgh, PA

Contact: DMAI,

(202) 296-7888

July 20-24, 2007

International Association of

Assembly Managers

Annual Conference

Location: Salt Lake City, UT

Contact: International Association

of Assembly Managers,

(972) 906-7441

July 29-31, 2007

MPI – World Education Conference

Location: Montreal, Canada

Contact: Meeting

Professionals International,

(972) 702-3000


August 8, 2007

Francine Marketing Annual Trade


Location: Chicago, IL

Contact: Francine Marketing

(312) 419-0123


September 5-6, 2007

Affordable Meetings – East

Location: Washington, DC

Contact: Hospitality Sales &

Marketing Association

International, (703) 610-9024

September 12, 2007

GMC-PCMA Quarterly Meeting

Location: Chicago, IL

Contact: GMC-PCMA,

(630) 323-6989

July 22-24, 2007

CMP Conclave

Location: Disney’s Yacht and

Beach Club

Orlando, FL

Contact: Convention Industry


(202) 429-8634

August 11-14, 2007

ASAE – Annual Meeting

Location: Chicago, IL

Contact: American

Society of Association


(202) 371-0940

September 25-27, 2007

The Motivation Show (IT&ME)

Location: McCormick Place

Chicago, IL

Contact: Hall-Erickson

(630) 434-7779

July 29, 2007

MPI-CAC Reception at MPI-WEC

Location: Delta Centre-Ville

Montreal, Canada

Contact: MPI-CAC

(847) 459-2040

August 22, 2007

MPI Networking Event

Location: Chicago Botanic Garden

Glencoe, IL

Contact: MPI-CAC

(847) 459-2040

September 26, 2007

MPI-CAC Meeting Industry

Luncheon at The Motivation Show


Location: McCormick Place

Chicago, IL

Contact: MPI-CAC

(847) 457-2040 news & views | july-august 2007



The generosity of industry suppliers through sponsorship is a vital component of MPI -CAC being able

to provide timely, cost-effective professional development, educational and networking programs.

The chapter recognizes and appreciates the following companies that have supported chapter programs

and activities in recent months. Remember – Buy MPI! Thank you to

Diamond Partner


Canadian Tourism Commission

Melanie Kuranda

Silver Partner


Source4 Marketing Services

Bill O’Donnell . (773) 843-5204

Friends of the Chapter

(Under $1,000)

All Event Photography

Jeff Brown . (773) 777-0011

Tourism Toronto

Melanie Pelouze . (312) 850-1064

Tourism Vancouver

Rachael Nocera, CMP . 847-853-1647

Tourisme Montreal CVB

Dionne Maniotes Hulsey

Tourisme Quebec

Annemarie Heidbuechel . (312) 573-1849

Gold Partner


Jewell Events Catering

Michelle Wierzbicki . (312) 829-3663 x209

Murphy Auditorium

American College of Surgeons

Kelly Neilson . (312) 280-8447

Bronze Partner


Carousel Linens

Michelle Wierzbicki . (312) 829-3663 x209

Eventcom International by Marriott

Jenny Vinge, CMP . (847) 318-1260

Hilton Garden Inn Downtown Chicago/

Magnificent Mile

Will Renken, CMP . (312) 527-2405

Lake Geneva Cruise Line

Claire Mulcahy Rudd . (800) 558-5911

Mexico Tourism Board

Teresa Matalmoros . (312) 228-0517

The Abbey Resort

Sherri Budz . (630) 791-9251

Devon Seafood Grill

Tiffany Junta . (312) 440-8660

Greater Midwest Chapter, PCMA

Teri Elliott Jarvie

Chapter President . (630) 323-7413

The Hyland Group

Tracy Stein . (312) 523-2016

Westin Michigan Avenue

Lindsay Kotas . (312) 649-6438

Want to see your name on this list? Consider the Partnership Development Opportunities that the chapter offers to

connect with professionals from the Chicago-area meetings and hospitality industry. To learn more, visit the

Sponsorship section at or contact the headquarters office at or (847) 457-2040.

News & Views is the official publication of Meeting Professionals International, Chicago Area Chapter, a professional association of meeting planners and

suppliers to the meetings industry. To reach MPI-CAC headquarters or for advertising rates, call (847) 457-2040 or e-mail

2007-2008 Board of Directors


Joyce Paschall, CMP, CAE . The Center for Association



Laurel Rhoads McCarthy, CMP . Krisam Group

Vice President-Communications

Jane Matteson Mundell, CMP

Vice President-Education

Char Shada, CMP . Experient, Inc.

Vice President-Finance

Chrissy Ward, CAE . Society of Gynecologic Oncologists

Vice President-Leadership Development

Peggy Pissarreck, CMP . American Bar Association.

Vice President-Membership

Alisa Peters, CMP . Chicago Indoor Racing

Immediate Past President

Kevin Hinton . hinton+grusich


Kevin Boland . The Westin Michigan Avenue

Jeff Gassaway . Tampa Bay/St. Petersburg Clearwater CVB

Jon Hixon, CMP . Tourism Toronto

Cherai Lewis . Projection Presentation Technology

Frances Maxwell . BI, The Business Improvement Company

Barb Quigley, CMP . The CVB Source, Inc

Jamie Shamhart . Four Seasons Hotels and Resorts

Sonal Sullivan, CMP

Tanya Tarnoff, CMP . Minding Your Business, Inc.

MPI-CAC Headquarters

Mollie Mercado CMP . Executive Director

2007-08 News & Views Committee


Kara Gifford . The Field Museum


Beth Ciampi . Society of Permanent Cosmetic Professionals

Board Liaison:

Jeff Gassaway . Tampa Bay/St. Petersburg Clearwater CVB

Managing Editor:

Michele Snyder . Raceworks

Portrait Photography:

Edward Fox Photography

Layout and Design:

Misty Lichter . Chicago Indoor Racing

34 news & views | july-august 2007

© 2007 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved. Westin is a registered trademark of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.

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36 news & views | july-august 2007

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