Kyrgyz Tourism

Kyrgyz Tourism
TODAY
Quarterly Newsletter of the Destination Marketing
Association Kyrgyz Tourism/DMA
#1 NOVEMBER
2006
Content:
Briefly about the Association – page 2
Where does the tourism path lead? – page 3
Tourism: staff determine everything – page 4
Cultural exchange in Kyrgyzstan – page 5
Holydays in Toktogul – page 5
Mongolia: Prospects for Tourism Development – page 6
Japanese and Kyrgyz look alike – page 7
Calendar of tourism fairs of 2007 – page 8
Cultural events – page 8

Association news
Dear Friends,
Let me introduce you to the first issue of the Kyrgyz Tourism
Today newsletter. We would like to share with you information about
the Association, tourism news, new tour products and services, and
interesting events in our country.
I started working for the Kyrgyz Tourism Association in May
2006 and now you can see the results of my work and that of our
team (DMA and DMO), which has put a lot of effort, skills and
knowledge into the Association.
I would like to thank the Destination Marketing Organization
project and the Board of the Association who have always paid
attention to our work and given us the support we need. Our strong
and close relationship with them has always been based on mutual
trust and respect. Currently, there are 90 members of the Kyrgyz
Tourism Association countrywide, a clear indication that we are on
the right road. Therefore, we hope that the Association will become
one of the most important tools in promoting Kyrgyzstan as a tourism destination. We wish to work following
the principles of flexibility and transparency to introduce Kyrgyzstan to potential tourists for mutually
beneficial cooperation.
We sincerely hope that Kyrgyz Tourism Today will help create a good impression of our Association and
will reassure you that marketing Kyrgyzstan, as a tourism destination is necessary for the Government and
private sector of our country.
Kyrgyzstan is a wonderful country and has great potential and opportunities for tourism development.
Sincerely yours,
Suita Bekmuratova,
Executive Director of the Kyrgyz Tourism Association
Information in brief about the Kyrgyz Tourism Association /DMA
In future, you will be able to read about the results
of our promotions, planning issues and current news
from the Association here. In this first issue, we would
like to address people who may not yet be familiar
with our background and objectives, giving you a
general introduction to the background of Kyrgyz
Tourism/DMA.
The DMA, Destination Marketing Association
was registered in August 2004 and in 2005 became the
local partner organization of the DMO project (Tourism
Destination Marketing Project run by Helvetas Swiss
Association for International Cooperation). It was then
renamed Kyrgyz Tourism in a logical step towards its
own identity and better recognition. From 2005 to
2007 the Association is being funded by seco (Swiss
state secretariat for economic affairs), the Government
of the Kyrgyz Republic and the private tourism sector
of the country.
marketing plan, developed and approved each year by
the General Assembly and Steering Committee of the
Association.
Like every national tourism promotion
organization, we work closely with the Government
(Ministry of Trade, Industry and Tourism), which has
equal representation on the Board of our Association.
We consider a solid base of public-private
partnership to be fundamental for the future of our
Association and for coordinated tourism marketing.
For membership and more information, please
write to dma@elcat.kg. I look forward to seeing
you at the important next General Assembly.
Our objective and task as defined in the charter, is
to promote Kyrgyzstan as a tourism destination and to
support tourism development in our country. The staff
of the Association shares offices with the DMO support
project at 231 Tynystanova Street. Our main activities
are concentrated on implementing the ambitious

Tourism news
Where does the tourism path lead?
70
60
50
40
30
20
10
0
Kyrgyzstan has come into tourism with a rich
natural, cultural and historical potential and in its 15 years
of independence the country has already accumulated
experience of attending World Tourism Fairs. Kyrgyzstan
is working and learning at the same time and moving in
tune with world market developments, taking the best,
most accessible and acceptable paths relevant to local
conditions, as can be seen from the results of the market
research, which was conducted in summer 2006.
44,5
38,5
Expect more
Does the quality of services for CIS
tourists meet their expectations, in %?
24,0
8,0
4,2 4,6
More then
expected
40,2 39,9 55,9
Just meet
expectations
2002 2004 2006
17,1
10,7 12,1
Difficult to
answer
Tourists from more than 40 foreign countries, 70
cities of Russia, 15 cities of Kazakhstan, 10 cities of
Uzbekistan, and also internal tourists from different
regions of the country expressed their opinion about the
country’s hospitality.
According to the tourists the level of service
quality has improved in basic accommodation, cafes and
restaurants. There are more dissatisfied and disappointed
tourists than we would wish, but the overall improvement
in service level is obvious.
The demand for tourism services in the KR this
year exceeded all expectations – more than a million
people visited our country. At the same time the level of
prices was especially «impressive» and prices increased
dramatically due to the modernization of rooms and
building new hotels and resorts. There has been a visible
change in the structure of supply towards more expensive
rooms - from $35 and higher. The need for rooms at $15-
25 has become critical. There are no places for school,
student or pensioner tourism. There are no Community
Вased camps, as there are in other countries. These
deficiencies are the result of a lack of a leisure industry
development strategy for Kyrgyzstan.
The prices for adventure tours were almost
unchanged. Europeans value stability and can influence
the prices of KR tour operators. On the whole, prices
increased especially where the quality of service has
44.7% of CIS tourists are planning to visit Kyrgyzstan
again next year, as are 22.2% of tourists from foreign
countries, which is 10% more than in 2004.
Almost all tourists who visited our country this
summer faced various problems, some of which could be
solved. The repetition of some problems and the delay in
solving them casts doubt on the state’s proclaimed priority
of the tourism industry in developing the economy of the
country.
It is possible to see from the general picture, that
CIS tourists are complaining less about the low level of
service, while the state of the roads, Customs procedures,
extortion by inspectors and other inconveniences continue
to annoy tourists and go against the country’s wish to be
seen as a hospitable country. If there were not all these
problems, then walking the tourism path would be more
interesting.
R. Shaihutdinov
Director of Marketing Services Bureau
(This article is based on the Tourism Market of the
KR 2006, market research conducted with the support of
DMA|DMO, BAS|EBRD)
70
60
50
40
30
20
10
0
Does the quality of services corresponded to
price paid by tourists from CIS countries, in %?
3,4 3,1 4,3 44,7 43,8
62,5
Consider price
underestimated
Correspondent
price
39,6 39,6
20,2
Consider price
underestimated
2002 2004 2006
12,2 13,6 13,0
Difficult to
answer

Opinion
Tourism: staff determine everything
In spite of the fact that the tourism industry in Kyrgyzstan is developing rapidly, the system of staff
training doesn’t meet the requirements of the labour market and so the level and quality of skilled
employees leaves a lot to be desired. Therefore there is a situation, where employers cannot find qualified
staff and graduates cannot find jobs. As a result, the Ministry of Industry, Trade and Tourism of the
Kyrgyz Republic (MITT) is currently initiating some projects to solve staff training problems.
Photo: Cholpon Begalieva
The main reasons for the current situation are
that educational institutions are not planning the future
educational process, not conducting market research
in the labour market and are not developing trades
(occupations), which are in demand in the labour market.
The level of practical training, which students get in
tourism enterprises is very low. There is another problem
- graduates lack practical experience, computer skills,
foreign languages, management skills, initiative, ability
to work as part of a team and do not understand what
clients need. These are the main complaints of tourism
businesses about educational institutions.
The need for highly skilled staff for the tourism
industry is growing quite rapidly and the number of
vocational school leavers is increasing every year with
100 (2003), 50 (2004), 158 (2005)* and 89 (2003),
322 (2004), 243 (2005)** from professional lyceums.
However, Kyrgyz tour operators are not satisfied with
the level of training of university graduates, 107 (2003),
71(2004) and 137 (2005)*.
Sanatorium-resort and hotel service, and catering
are some of the most important sectors of tourism but
unfortunately in our country, especially in the years of
changing over to a market economy they have not become
as profitable and efficient as in foreign countries. One of
the ways of solving this problem is through training and
raising the level of staff skills. In this connection MITT
has signed a Memorandum with the Ministry of Education,
Science and Youth Policy of the Kyrgyz Republic
about creating an educational, scientific and industrial
faculty in the field of tourism based at the Bishkek State
Economics and Business University to study the state of
and prospects for developing the tourism industry of the
Kyrgyz Republic and also developing innovative ways of
training staff for the tourism industry.
Obviously, it is necessary to actively engage
employers in the educational process, develop
professional standards, assess the content and quality
of staff training and consequently, it is necessary to
develop a social partnership between the government,
private sector and educational institutions. Professions
are changing, as are their qualification criteria, which
is why, it is necessary to develop a new jobs classifier
for the tourism sphere and new professional standards
and high-quality curricula and to adapt them to the
new market conditions. What is the reaction of the
teachers and trainers of staff? This question is still
open.
Gulmira Karymshakova,
Head of educational methodical department of
Ministry of industry, trade and tourism of KR
Today the tourism services market requires
specialised ways of training professionals and gaps have
been exposed in the current training system. Taking
into account the above-stated problems and modern
requirements of the labour market, the MITT has developed
new criteria for professions in hotel and restaurant
service, mountaineering and ecological tourism, which
are currently being considered by representatives of the
tourism industry. These new professions are needed in the
labour market and changes need to be made to the state
register of professions of workers, positions of employees
and wage categories of OK 008 -98, and in curricula.

Made in KG
Cultural exchange in Kyrgyzstan
The 2nd At Chabysh Cultural and Sport Festival, a fantastic show with the best horses and riders of
Kyrgyzstan, was held on the Barskoon Plateau, Issyk-Kul region from 4th to 7th November
The purpose of this international festival is to rehabilitate and
preserve the Kyrgyz horse, which is the heart of Kyrgyz nomadic
culture.
The festival was organized by the local Kyrgyz Ate Foundation
in co-operation with the Kyrgyz government. For just three days the
shore of Issyk-Kul Lake became an arena where a horse marathon
(horse endurance race), traditional horse games, greyhound dog races
(taïgans), eagle and falconry displays, archery (jamby) took place. Not
only sports competitions were held but also folklore enthusiasts enjoyed
the performances of akyns, narrators of the Manas Epic (manaschy), a
yurt camp was set up, handicrafts were judged by the audience and of
course, gourmets could taste dishes of rich traditional food.
This 2nd Festival again attracted international visitors, including
TV crews and international journalists and over 8.000 people attended.
Modern tourists are usually looking for opportunities to meet and mingle
with local people. These exchanges and the experience of a living
cultural heritage reflect a profound need, especially for well-travelled
people. In Kyrgyzstan they have their origin in the traditional way of life
and traditions from time immemorial and seem to appeal to more and
more visitors.
The At Chabysh Festival could become an important tourist
attraction appealing to tourists from way beyond Kyrgyzstan’s borders. In
addition, it represents a welcome extension to the relatively short Kyrgyz
tourism season and like events in general, generates many overnights and
direct income for local people.
Vasily Zalokar
DMO project coordinator / Helvetas Kyrgyzstan
Photo: Vasily Zalokar
Holidays in Toktogul
TRANSLINE Tourism Company has prepared a new eco-tourism product for the 2007
season - holidays on the shores of Toktogul Reservoir..
apricots, quinces, pears, walnuts and even almonds, grow. There
is a separate dining room with a mansard, where it is possible
to enjoy magnificent views of the reservoir and surrounding
mountain ridge.
Photo: Sergey Zavrajnov
This area was chosen deliberately for the richness and
diversity of its flora and fauna, mild climate and magnificent
scenery. The journey from Bishkek to the camp takes five - six
hours (360 km from the capital of Kyrgyzstan). On the way it
is possible to see magnificent and very varied scenery: from
the quiet valley of Suusamyr and the picturesque canyon of
Chychkan, with its enormous blue spruce, to the snow-covered
alpine mountain passes of Tyuya Shuu and Ala Bel.
The basic tours offered by TRANSLINE are short treks and
horseback tours. Our staff will be happy to make up individual
itineraries based on two standard programmes. We offer special
deals at weekends to include relaxation on Toktogul with
horse riding, rowing and even small motorboat excursions. For
fishermen we offer a unique route to the alpine lake of Kara–Suu,
with its large variety of fish. The lake is 40 km from base camp
by the reservoir, along a mountain road and the riverbed of the
Kara-Suu River. The good location of the camp enables you,
during a long weekend, to enjoy fishing on Kara-Suu and relax
by Toktogul Reservoir and its charming surroundings.
Sergey Zavrajnov
tour manager of TRANSLINE
Here there is everything for a relaxing holiday. The
comfortable cottages for 18 people (single and triple rooms)
are located almost in the centre of an orchard, where apples,

Learning from experience
Mongolia: prospects for Tourism Development
Organization of tourism sector
There is a Tourism Association of Mongolia,
established in 1992. The Board consists of 9 private
sector members, with only the President representing the
Government. The association has around 100 members and,
their office employees two full time staff, financed from
annual membership fees. A new partnership model with
differentiated/gradated fees is currently being considered.
The main challenges are to increase / improve operations,
increase international cooperation and improve synergies
in the tourism development initiatives.
Photo: Vasily Zalokar
Mongolia is near and far at the same time.
What do we know about this wonderful country?
It is the motherland of Genghis Khan and there
are boundless steppes and large herds of cattle. Is
that all? Do we know how tourism is developing
in Mongolia today? In this article I would like
to share my impressions from my visit to this
wonderful country and try to answer a question,
which is raised by many experts: “How within the
past few years has this country managed to build
the reputation of a well known country and become
a destination for international tourists?”
What does Mongolia attract tourists with?
The tourist potential of Mongolia is less favourable
than in Kyrgyzstan and. their offers are less varied. This
is due to the harsh climatic conditions. Furthermore, there
is virtually no recreation tourism market in comparison to
our Issyk-Kul region. Despite these limitations,
Mongolia has over the past 5 years, managed
to establish an international reputation as a
fascinating travel destination. The main reasons
and advantages are; The myth and legend of
Genghis Khan are kept alive; Mongolia is
located on and a stopover along the popular Trans
Siberian Railway to Beijing; Cultural Tourism
based on the Ger (the Mongolian version of
the Yurt) and the Gobi desert. Mongolia is
successfully competing with Kyrgyzstan for the
“adventurous (individual) traveller” in some
identical tourism source markets. In addition,
Mongolia is already managing to accommodate
medium sized tour groups – often senior
travellers - from various countries. Mongolia
has already begun to promote the off-season,
organizing an Ice Festival and a camel festival
in winter and more.
There is a visibly constructive atmosphere
and a declared willingness to jointly promote
and develop tourism in Mongolia among
Associations, the private sector and Government
bodies.
The Goverment is officially responsible for promoting
national tourism, with an annual budget in 2006 of USD
300,000 for marketing purposes. The professional approach
of the Ministry in producing promotional material is
significant. There is limited cooperation with private sector
initiatives, but support for most initiatives, such as a new
CBT project (Community based tourism). At international
tourism fairs, Mongolia impresses with a very attractive,
award winning stand, drawing a lot of public attention.
The Tourism Information Offices in Ulaan Baatar –
the capital of Mongolia are one of the most impressive and
advanced tourism structures in tourism. These offices (there
are 3 offices) – are all in prime locations, of international
standard, with helpful local staff and are well stocked with
various information material and consequently, very well
visited.
Vasily Zalokar
DMO project coordinator / Helvetas Kyrgyzstan
Photo: Vasily Zalokar

At first hand
Tomoko Nishio: “Kyrgyz and Japanese look alike!”
Today Japan is open to the whole world and active in
international cooperation, including in Kyrgyzstan and the
partnership between these countries in the humanitarian,
educational and cultural spheres is getting stronger. The result of
the trust both sides have in each other was the opening a few years
ago of the Japanese Embassy and the Kyrgyz-Japanese Resource
Centre in Kyrgyzstan. Annual days of Japanese Culture in Bishkek
give us more and more information about this wonderful country.
What do Japanese people know about our mountainous country?
Who are they – Japanese tourists? We decided to find out the
answers to these and other questions from Ms. Tomoko Nishio, a
journalist from the Land of the Rising Sun. She represents a weekly
travel magazine, Japan/Weekly Travel Journal. Ms. Tomoko Nishio
is one of the participants in the Press Tour organized by the Kyrgyz
Tourism Association.
- What are your impressions about Kyrgyzstan and
its tourist attractions?
- Kyrgyzstan is a very interesting country for the
Japanese, with a pristine natural environment similar to
Japan some 30 – 40 years ago, when technologies have
just started to develop and the ecology hasn’t changed.
The natural world of Kyrgyzstan is rich and beautiful.
The mountains, rivers and lakes make this land alive and
attractive. If we take into consideration the cultural aspects
along the Silk Road then it will attract the attention of
many foreign tourists who love history. The monuments
of the past and historical places are the most interesting
factors. We can relate to the Kyrgyz culture.
- Where / what should we improve as the first
priority, in order to attract Japanese tourists?
- We appreciate the hospitality of the Kyrgyz
people. Kindness is one of the ways to the heart of a
foreign tourist, indeed, it’s very important. However, it
is necessary to take into account other factors, such as
reasonable prices and international service standards,
comfort and the quality of hotel service. As to national
cuisine, I can say that Kyrgyz cuisine is fine for us! It’s
not a problem that local people do not eat much rice and
seafood here. The food is varied due to the multiethnic
culture. Japanese people are used to three full meals a
day. I have a small comment about the accommodation
in the hotels and guesthouses. Japanese people usually
sleep in separate, not double beds (laughing).
- Today the Government believes that tourism will
develop in Kyrgyzstan. As a representative of a country
that has achieved definite results in this sphere: How
and to which target group can we promote Kyrgyzstan
in Japan?
promotional material in Japanese. Both the Internet and
brochures / printed material are sources of information for
our travelers. - The over 60s Japanese have the greatest
potential; they are retired and have the financial means to
travel. If you focus on this group of people then it would
be possible to attract tourists from Japan.
- What is the demand and potential for Japanese
tourists to Kyrgyzstan?
- I advise you to concentrate on smaller tour groups
of up to 20 people and to provide Japanese speaking local
guides. For individuals, I believe it is rather difficult to
travel here.
- Finally – what was your biggest surprise during
your 10-day visit? What souvenirs are you taking back
to Japan?
- The biggest surprise is how very similar the
Japanese and Kyrgyz people are in appearance (especially
their faces)! I especially liked the exchanges with local
people who are so gentle and kind. They know how to be
happy and love life. Of course the beautiful scenery and
alpine air impressed me a lot. I am taking home an artistic
Kyrgyz ceramic with petroglyphs, by Jumagul Tashiev,
and a small model felt yurt– since a bigger one would not
fit in our small Japanese homes!
- Ms. Nishio, thank you very much for this
interview!
The interview was conducted by Vasily Zalokar
DMO project coordinator / Helvetas Kyrgyzstan
- Advertising is the engine of the trade. It plays a
special role in marketing tourism services. In order to
attract tourists from Japan, it is necessary to produce

A list of interesting tourism fairs in 2007
We offer to your attention a list of some interesting tourism fairs in 2007.
Name of the fair Date Place Contacts
МАТКА 2007
Scandinavian Travel Fair
18-21 January Helsinki, Finland e-mail: matka@finnexpo.fi
w-site: www.matkamessut.fi
FITUR
International Tourism Fair
31 January –
4 February
Madrid, Spain
e-mail: fitur@ifema.es
w-site: www.fituronline.com
REISEN HAMBURG
International fair of Tourism and Travel
7-11 February Hamburg, Germany e-mail: info@hamburg-messe.de
w-site: www.hamburg-messe.de
BIT 2007
International tourism exchange
22-25 February Milan, Italy e-mail: expo@expocts.it
w-site: www.bit.expocts.it
ITB Berlin
International Tourism exchange
7-11 March Berlin, Germany e-mail: itb@messe-berlin.de
w-site: www.itb-berlin.com
INTOURMARKET 2007
International fair of Travel and Tourism
18-21 March Moscow, Russia e-mail: info@itmexpo.ru
w-site: www.itmexpo.ru
TUR 2007
A fair of travel and tourism
22-25 March Geteborg, Sweden e-mail: tur@swefair.se
w-site: www.turfair.com
WTF 2007
A World Travel Fair
22-25 March Shanghai, China e-mail: josine.heijmans@vnuexhibitions.com.cn
w-site: www.worldtravelfair.com.cn
International Fair of the countries of tourism 25-29 March Republic of Korea e-mail: meetingsandconventions@astahq.com
w-site: www.astanet.com
KITF 2007
The 7th Kazakh International Fair of Tourism and Travel
26-28 April Almaty, Kazakhstan e-mail: contact@iteca.kz
w-site: www.kitf.kz
ITE HK 2007
The 21st International Travel Fair
14-16 June Hong Kong, China e-mail: info@tkshk.com
w-site: www.itehk.com
Calendar of cultural events 2007
# Month Event Description Place Organizer
1 March National Horse games “Kok Boru” competition Bishkek hippodrome
2 March
Central Asian Crafts
Fair
Handicraft exhibition of Central Asian artisans
Bishkek, “Balazhan”
Children’s centre
CACSA
3 March Nooruz Different events in Bishkek Bishkek Government
4 April
International Jazz
festival
Concerts, “Jam sessions, master class Bishkek Government
5 May Mountain Bike Festival Mountain Bike races, and a program of entertainment
Sky resort “Toguz
Bulak” (near Bishkek)
KMBA
6 June Sabantui
Tatar National Fair with folk music from many of Kyrgyzstan’s
diverse nationalities, children games, etc.
Bishkek
Tatar Association
7 July Festival of Felt
Witness and participate in the processes of creating weaving, felt, Ala
Tash-Rabat
Altyn-Kol
8 July
Annual “Clean Up” of
Son Kul
Kiyiz and Shyrdaks – with games and concert of traditional Music
Help preserve the pristine beauty of one of Kyrgyzstan’s remote
beauty spots and enjoy the folklore program: traditional music, crafts,
etc.
Son-Kul
9 July Manas at Son-Kul
A full cultural programme of Horse games, traditional cuisine, music,
crafts, erecting a yurt, etc.
Son-Kul
Government
10 July National Horse games Kok-Boru, Kyz-Kumai, etc. Cholpon-Ata NoviNomad
11 July National Horse games Kok-Boru, Kyz-Kumai, etc.
Sarala-Saz, near
Kochkor
KATOS
12 July
International “Oimo”
Central Asian Crafts Fair, master classes and demonstrations, theatre Tamchy, on the
Festival
and cinema, folk music and national cuisine tasting, fashion show, Northern Shore of Lake CACSA
round table, fun competitions
Issyk-Kul
13 July
National Cuisine and
Folklore
14 August Birds of Prey Festival
15 August Saimaluu-Tash Festival
16 August Festival of shepherds
A full cultural programme of Horse games, traditional cuisine, music,
crafts, erecting a yurt, etc.
Demonstrations of eagle hunting and a folklore program: traditional
music, crafts, etc.
Visit the galleries of petroglyphs at Saimaluu Tash – the “Stonehenge
of Central Asia” – horse riding
A full cultural programme of Horse games, traditional cuisine, music,
crafts, erecting a yurt, etc. – also helicopter flights and horse riding.
Jety-Oguz
Manzhyly-Ata near
Barskoon
(on the southern shore
of Lake Issyk-Kul)
Kazarman, Saimaluu-
Tash
Karakara Yurt Camp,
Char Kuduk, in the
Karakara Valley
17 August Festival of Felt
Witness and participate in the processes of creating weaving, felt, Ala
Kiyiz and Shyrdaks – with games and concert of traditional Music
Ala-Archa
18 August “Kechu” Festival
Cultural program: horse games, tasting of national food, musicm
handicraft, yurt erection, etc.
Naryn region
19 August Independence Day National Kok Buro Championships Bishkek Hippodrome
20
September
or
Central Asian Crafts
November
Fair
Crafts fair of Central Asian artisans
Bishkek, “Balazhan”
Children’s centre
21 October
Day of Arts and Craft
Workers
22 November At-Chabysh
23 July
International Summer
School
October 8th is the Day of Arts and Crafts workers and an Crafts fair/
exhibition is organized in Bishkek - on the second Sunday in October
- with a competition for the best craft items.
Horse races, and a full program of traditional music, crafts, etc. on the
Southern shore of Lake Issyk Kul
A full educational, social and cultural programme
Museum of Fine Arts in
Bishkek
Barskoon, Tamga and
Tosor
Manas University,
Bishkek
KATOS
NoviNomad
KATOS
KATOS
KATOS
Issykkul Travel
Altyn-Kol
KCBTA
CACSA
Union of Folk Arts
and Crafts
Kyrgyz Ate
Manas University
The Newsletter is issued once a quarter.
The editor is not responsible for the content
of the advertising material.
The reference to the issue must be done in
case of use.
It was printed by “PrintHouse”
Circulation: 500 units Editorial board:
Tynymgul Eshieva, Damira Raeva
Photo on the main page is made by Sergey
Pyshnenko
Regarding to allocation of articles and advertisement
you may contact to the following
address:
231, apt. 19 Tynystanova St.
Tel: 66 41 27, Fax: 90 87 38
email: dma@elcat.kg