DEL MAR UNION SCHOOL DISTRICT

Board Policy/Administrative Regulation 1312.3
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Complaints, responses and quarterly reports concerning insufficient instructional
materials, teacher vacancies and misassignments, and emergency or urgent facilities
issues will all be considered public records, to the extent required by law.
Definition of Terms
As used in these procedures, the definitions of terms are:
a) Appeal shall mean a request made in writing to the State Superintendent of Public
Instruction by a complainant requesting reconsideration or a reinvestigation of the
District’s decision.
b) Complainant shall mean any individual including a person’s duly authorized
representative or an interested third party, public agency, or organization who
files a written complaint alleging violation of federal or state laws or regulations,
including allegations of unlawful discrimination in programs and activities funded
by the state or receiving any financial assistance from the state.
c) Complaint shall mean a written and signed statement alleging a violation of a
federal or state law or regulation, which may include an allegation of unlawful
discrimination.
d) Complaint Investigation shall mean an administrative process used by the
District for the purpose of gathering data regarding the complaint.
e) Complaint Procedure shall mean an internal process used by the District to
process and resolve complaints.
f) Compliance Agreement shall mean an agreement between the Department of
Education and the District, following a finding of non-compliance by the
Department, developed by the District, and approved by the Department resolve
the non-compliance.
g) Days shall mean calendar days unless designated otherwise.
h) Department shall mean the California Department of Education.
i) Direct State Intervention shall mean the steps taken by the Department of
Education to initially investigate complaints or effect compliance.
j) Mediation shall mean a problem-solving activity whereby a third party assists the
complainant and District to a dispute in resolving the problem.
Board Policy 1312.3 (was B.P. 6006 last revised by the Board: December 15, 2004)
Date B.P. 1312.3 reviewed by the Board of Trustees: November 16, 2005
2nd Reading and Approval by the Board of Trustees: December 14, 2005
Approved by the Board of Trustees with Revisions: June 24, 2009
Approved by the Board of Trustees with Revisions: March 23, 2011