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Mission statements forword<br />

HECSU’s charitable object is the advancement<br />

of education of students and graduates of any<br />

establishment of higher education which is<br />

a subscriber <strong>to</strong> the company by supporting<br />

and assisting the work of the careers advisory<br />

services of such subscribers.<br />

Graduate <strong>Prospects</strong>’ mission is <strong>to</strong> be the leading UK provider<br />

of graduate careers and recruitment solutions.<br />

Supporting these missions are seven corporate objectives. These are:<br />

• To support the right of individuals <strong>to</strong><br />

access high quality careers and course<br />

information, advice and support at a time<br />

and in a format which is convenient for<br />

them, and allows effective choices <strong>to</strong> be<br />

made<br />

• To help all students and graduates find<br />

suitable careers and employment, pursue<br />

further study and training, or both, by<br />

encouraging the pursuit of employability<br />

skills within HE and via work experience,<br />

and by supporting the work of HE careers<br />

services<br />

• To ensure no student or groups of students<br />

who ought <strong>to</strong> have access <strong>to</strong> Graduate<br />

<strong>Prospects</strong> products and services are denied<br />

access, by accidental or deliberate<br />

omission by Graduate <strong>Prospects</strong> (or<br />

HECSU)<br />

• To help all employers and postgraduate<br />

course providers recruit suitably qualified<br />

graduates matching their organisations’<br />

needs, and <strong>to</strong> do so through continuous<br />

innovation <strong>to</strong> products and services<br />

• To be the world leader in the provision of<br />

careers guidance software for higher<br />

education, and <strong>to</strong> generate, manage and<br />

disseminate relevant, high quality labour<br />

market, careers and postgraduate study<br />

information in the UK<br />

• To generate appropriate levels of<br />

income <strong>to</strong> sustain Graduate <strong>Prospects</strong> in its<br />

mission (<strong>to</strong> add value <strong>to</strong> the HE sec<strong>to</strong>r, not<br />

maximise profitability), and <strong>to</strong> ensure<br />

sufficient reserves for HECSU’s charitable<br />

and other activities, including relevant and<br />

credible research<br />

• To ensure that HECSU and Graduate<br />

<strong>Prospects</strong> are committed <strong>to</strong> excellence in<br />

all they do<br />

6<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and annual consolidated <strong>report</strong> financial - mission statements


contents<br />

Inside-front cover - Mission statements<br />

2 Foreword<br />

2 List of Board of Direc<strong>to</strong>rs 2003-2004<br />

3 AGCAS President’s statement<br />

4 Chief Executive’s statement<br />

5 The activities of HECSU and Graduate <strong>Prospects</strong><br />

6 Reviews of the year<br />

13 Trustees’ <strong>report</strong> and consolidated finanacial statements<br />

31 Employee list<br />

32 Subscriber list<br />

Inside-back cover - Products and services<br />

annual <strong>report</strong> - contents<br />

1


foreword forword<br />

I am delighted <strong>to</strong> introduce my 6th HECSU <strong>Annual</strong><br />

Report and once again <strong>report</strong> that the Group still<br />

retains over £8m in reserves despite HECSU (the<br />

charity funded from Graduate <strong>Prospects</strong> gift-aided<br />

surpl<strong>use</strong>s) increasing its net charitable spend <strong>to</strong><br />

£764,000 and the trading subsidiary Graduate<br />

<strong>Prospects</strong> making a small loss (£41,000).<br />

It was another <strong>to</strong>ugh year in the graduate recruitment<br />

market, but Graduate <strong>Prospects</strong> maintained or increased<br />

market share in most product areas. The Postgraduate<br />

Business Unit exceeded its targets, and the website<br />

(prospects.ac.uk) showed phenomenal growth in unique<br />

<strong>use</strong>rs and page impressions, which was translated in<strong>to</strong><br />

increased e-commerce revenue. These latter two trends<br />

are continuing in the new financial year, and there is<br />

some indication of a small recovery in the graduate<br />

recruitment market.<br />

The Group continues <strong>to</strong> provide an excellent range of<br />

high-quality services and products <strong>to</strong> the HE sec<strong>to</strong>r in<br />

general and the careers services of higher education<br />

institutions throughout the UK and Ireland in particular,<br />

and investment in new products and services has been<br />

maintained during the last year.<br />

The decision taken last year <strong>to</strong> change the names of the<br />

constituent parts of the Group (the charity became<br />

HECSU, and the trading subsidiary changed from CSU Ltd<br />

<strong>to</strong> Graduate <strong>Prospects</strong> Ltd, aligning it with the main<br />

brand, <strong>Prospects</strong>) has proved a wise one, readily<br />

accepted by all stakeholders. The Graduate <strong>Prospects</strong> Ltd<br />

board meets four times a year, focusing carefully on the<br />

needs of the business, discussing threats and<br />

opportunities in equal measure.<br />

Last year, the HECSU Research Panel was established <strong>to</strong><br />

oversee a £3m research fund, and a Research Manager,<br />

Jane Artess, was appointed and <strong>to</strong>ok up her role in<br />

September. The panel meets roughly quarterly.<br />

As always, many of the year’s major developments are<br />

highlighted elsewhere in the <strong>report</strong>, but I want <strong>to</strong><br />

mention two in particular. <strong>Prospects</strong>Net is a back-office<br />

system for careers services, developed by Graduate<br />

<strong>Prospects</strong>, which has had considerable investment over<br />

the last couple of years. Its rapid adoption by over 40<br />

careers services is a tribute <strong>to</strong> its quality, and a wonderful<br />

example of how Graduate <strong>Prospects</strong> and the careers<br />

services community can work <strong>to</strong>gether <strong>to</strong> produce a<br />

‘killer application’.<br />

The National Council for Work Experience has been part<br />

of the group for over two years, and in the Autumn of<br />

2003 achieved a remarkable success. Its work with GSK<br />

<strong>to</strong> develop a new student work placement standard for<br />

their 12-month placement programme for chemistry<br />

students resulted in GSK being awarded the Professional<br />

Development Programme (PDP) Quality Mark jointly by<br />

NCWE and the University Vocational Awards Council<br />

(UVAC).<br />

The Group and its staff, in collaboration with our valued<br />

partners at AGCAS, are all <strong>to</strong> be congratulated on their<br />

hard work during the financial year. The next year or so<br />

will also be difficult, but the board is confident that<br />

Graduate <strong>Prospects</strong> Ltd is well placed <strong>to</strong> survive the<br />

current depressed market and <strong>to</strong> benefit when that<br />

market picks up. Meanwhile HECSU has the resources <strong>to</strong><br />

work, with AGCAS and others, <strong>to</strong> ensure the interests of<br />

students and graduates are paramount in the deployment<br />

of its charitable funds from Graduate <strong>Prospects</strong> Ltd.<br />

Finally, during the year a number of trustees and<br />

direc<strong>to</strong>rs s<strong>to</strong>od down, and my thanks go <strong>to</strong> them all, but I<br />

would particularly like <strong>to</strong> pay tribute <strong>to</strong> Mike Williams,<br />

Deputy CEO, and thank him for all his inspirational and<br />

diligent hard work for HECSU, Graduate <strong>Prospects</strong>,<br />

AGCAS and the guidance community in general over 30<br />

years.<br />

Professor RF Boucher, Chairman of the Board of Direc<strong>to</strong>rs<br />

list of board of direc<strong>to</strong>rs<br />

Professor R F Boucher<br />

(Chairman)*<br />

Vice-Chancellor,<br />

University of Sheffield<br />

Professor J Stringer<br />

Principal,<br />

Napier University<br />

Professor G Slater<br />

Vice-Chancellor,<br />

University of Bournemouth<br />

(resigned 05.06.03)<br />

Christine King<br />

Vice-Chancellor,<br />

Staffordshire University<br />

(appointed 24.09.03)<br />

Dr G Copland<br />

Rec<strong>to</strong>r and<br />

Vice-Chancellor,<br />

University of Westminster<br />

Professor David Melville<br />

Vice-Chancellor,<br />

University of Kent<br />

Professor Eric Thomas<br />

Vice-Chancellor,<br />

University of Bris<strong>to</strong>l<br />

Dr J Cater*<br />

Chief Executive,<br />

Edge Hill University College<br />

Mr S Den<strong>to</strong>n<br />

Registrar,<br />

Leeds Metropolitan<br />

University<br />

Dr J Nicholls*<br />

Registrar,<br />

University of Birmingham<br />

Mr A Nelson<br />

Nelson Griffiths LLC<br />

Mr H T B Smith*<br />

Direc<strong>to</strong>r, TetragonHR<br />

Ms S Reeves<br />

HR Operations Controller,<br />

B&Q plc<br />

(resigned 27.11.03)<br />

Ms Alison Hodgson<br />

UK & Ireland Resourcing<br />

Manager, Sodexho<br />

(appointed 27.11.03)<br />

Mr J Gough<br />

President, AGCAS &<br />

Head of Careers Service,<br />

De Montfort University<br />

Ms Cathryn Harvey<br />

Head of Careers Service,<br />

University of<br />

Newcastle upon Tyne<br />

(resigned 05.06.03)<br />

Linda Buckham<br />

Head of Careers Service,<br />

University of Portsmouth<br />

(appointed 15.07.03)<br />

Mr B Gilworth*<br />

Head of Careers Advisory<br />

Service, University of Leeds<br />

Mr A Butler<br />

Head of Careers Service,<br />

University of Oxford<br />

Mr P Redmond<br />

Career Development<br />

Team Leader,<br />

Liverpool Hope University<br />

College<br />

Mrs L Ali<br />

Head of Careers<br />

Advisory Service,<br />

University of Edinburgh<br />

*indicates non-executive direc<strong>to</strong>r of Graduate <strong>Prospects</strong> Ltd, the trading company<br />

62<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> annual and <strong>report</strong> consolidated - foreword financial & list of statements direc<strong>to</strong>rs


I’m delighted <strong>to</strong> be able <strong>to</strong> echo and support the<br />

remarks made by the Chief Executive in his summary.<br />

Clearly market conditions are still proving challenging for<br />

Graduate <strong>Prospects</strong>, and I applaud the way in which the<br />

organisation is facing up <strong>to</strong> these challenges in<br />

constructive ways. The <strong>Prospects</strong> brand is still highly<br />

regarded by recruiters, and the fact that Graduate<br />

<strong>Prospects</strong> has weathered the downturn of the last few<br />

years so well is a tribute <strong>to</strong> its market position.<br />

HECSU’s ongoing commitment <strong>to</strong> charitable activity is<br />

another ca<strong>use</strong> for celebration. The appointment of a new<br />

Research Manager is an important signifier <strong>to</strong> higher<br />

education careers advisory services, and <strong>to</strong> the sec<strong>to</strong>r<br />

overall, of this commitment. So <strong>to</strong>o are the recent<br />

research projects – in<strong>to</strong> diversity, the needs of<br />

international students, and of UK masters students – all<br />

of which are of key practical relevance <strong>to</strong> services whilst<br />

being underpinned by robust research. The impact of the<br />

changes <strong>to</strong> student funding on career decision making is<br />

another area under consideration, and it’s my belief that<br />

this will have a significant bearing on the way in which<br />

careers services meet the needs of their clients. AGCAS<br />

is delighted <strong>to</strong> be so closely associated with this area of<br />

activity.<br />

AGCAS, <strong>to</strong>o, recognises the ways in which HECSU’s<br />

charitable spend needs <strong>to</strong> be targeted at emerging sec<strong>to</strong>r<br />

need. Institutional, regional and local concerns are now<br />

competing for services’ resources, and the need <strong>to</strong><br />

develop information, advice and guidance products that<br />

reflect such concerns is becoming pressing. HECSU’s aim<br />

of exploring these needs more fully should lead <strong>to</strong> the<br />

development of products that will continue <strong>to</strong> benefit<br />

careers services and their clients. In addition, HECSU’s<br />

continuing financial support of AGCAS, especially training<br />

and development, is very welcome, since this enables<br />

the Association <strong>to</strong> add considerable value <strong>to</strong> its<br />

members, their clients and the sec<strong>to</strong>r more broadly.<br />

The relationship between HECSU/Graduate <strong>Prospects</strong><br />

and AGCAS continues <strong>to</strong> develop. The initial Service<br />

Level Agreements have been met successfully, and<br />

AGCAS is keen <strong>to</strong> work with HECSU/Graduate <strong>Prospects</strong><br />

<strong>to</strong> develop products that the sec<strong>to</strong>r needs. Despite some<br />

difficulties, the expertise, commitment and sheer hard<br />

work of key people in both organisations continues <strong>to</strong><br />

amaze. The commitment <strong>to</strong> pooling collective resources<br />

for the benefit of the collective might seem almost quaint<br />

in this increasingly competitive sec<strong>to</strong>r of ours; but it is<br />

vital <strong>to</strong> ensure that all our members benefit, regardless of<br />

their status.<br />

I’d also like <strong>to</strong> acknowledge Mike Williams’s contribution<br />

<strong>to</strong> HECSU/Graduate <strong>Prospects</strong> and <strong>to</strong> the services that so<br />

many of us take for granted. Mike was never afraid of<br />

taking a stand based on his belief in what he thought<br />

was right and needed doing; so often the validity of his<br />

stand was proven. AGCAS wishes him success in his new<br />

venture.<br />

As ever, I would like <strong>to</strong> thank the members of the HECSU<br />

and Graduate <strong>Prospects</strong> boards, as well as the AGCAS<br />

board, for the continuing success and value of our<br />

services and products. My tenure as President has<br />

brought me in<strong>to</strong> contact with so many talented and<br />

committed individuals, and I salute them all.<br />

John Gough, AGCAS President 2002 - 2004<br />

AGCAS president’s statement<br />

alternative work<br />

styles including<br />

self-employment<br />

broadcast, film,<br />

video and interactive<br />

media sec<strong>to</strong>r<br />

environmental,<br />

food chain and<br />

rural sec<strong>to</strong>r<br />

Special Interest Series 2002<br />

SI/01-N/02<br />

annual <strong>report</strong> - agcas president’s statement<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

3


chief executive’s statement forword 2003/2004<br />

In the 12 months, 1 February 2003-31 January 2004,<br />

the subsidiary Graduate <strong>Prospects</strong> Ltd had a turnover<br />

of £5.26m (£5.85m: 2002/3), and incurred a small loss<br />

of £41,000 (£200,000 profit in 2002/3). There will be<br />

no gift-aid payment <strong>to</strong> HECSU this year.<br />

In HECSU, charitable spending rose, with net costs of<br />

£764,000 (£544,000). The charity’s equity investment<br />

increased in value by £484,000 (£542,000 decrease in<br />

2002/3) <strong>to</strong> £2.81m, reducing the HECSU deficit <strong>to</strong><br />

£280,000. The group deficit is thus £321,000 (£1m deficit<br />

in 2003/4). This brings the level of charitable reserves<br />

down <strong>to</strong> £8.2m (£8.52m).<br />

Once again, the continuing downturn in the graduate<br />

recruitment market significantly affected Graduate<br />

<strong>Prospects</strong>’ revenues, mitigated somewhat by an increase<br />

in postgraduate revenues and e-commerce income.<br />

Careful cost control and some judicious savings in nonessential<br />

areas also contributed <strong>to</strong> the final result.<br />

Early indications for 2004/5 show some ca<strong>use</strong> for<br />

cautious optimism. Continuing weak sales figures for<br />

<strong>Prospects</strong> Today throughout the first quarter are being<br />

offset by small year-on-year increases in other products<br />

and in e-commerce, and reasonably healthy forward<br />

bookings for the annual publications. This recovery is still<br />

fragile though: we expect the upturn in the graduate<br />

recruitment market <strong>to</strong> be more robust in 2005. The<br />

Postgraduate Business Unit has started 2004 very strongly,<br />

and we are expecting continued growth in this area in<br />

2004/5.<br />

Despite the struggle for income, Graduate <strong>Prospects</strong> and<br />

HECSU (the Group) have continued <strong>to</strong> invest significant<br />

sums in<strong>to</strong> the business and the HE sec<strong>to</strong>r. The Group<br />

increased its charitable contribution <strong>to</strong>, and its<br />

commercial expenditure with, AGCAS. More careers<br />

materials were purchased and Graduate <strong>Prospects</strong><br />

increased its sponsorship of AGCAS Biennial. The<br />

relationship with AGCAS is always important <strong>to</strong> the<br />

Group: we work in partnership <strong>to</strong> provide essential<br />

support for our member CAS and their students and<br />

graduates.<br />

Graduate <strong>Prospects</strong> also continued <strong>to</strong> increase its<br />

investment in services <strong>to</strong> benefit HE careers advisory<br />

services, in particular through developing <strong>Prospects</strong>Net,<br />

overhauling STATUS <strong>to</strong> reflect the change from FDS <strong>to</strong><br />

DLHE, and increasing the staffing levels of the Careers<br />

Services Liaison Team.<br />

official graduate careers partner, working <strong>to</strong>gether <strong>to</strong><br />

bring <strong>to</strong> students’ attention the benefits of<br />

prospects.ac.uk, their campus careers and student<br />

counselling services, and the availability of suitable<br />

part-time jobs.<br />

• In September 2003, HECSU appointed a Research<br />

Manager <strong>to</strong> coordinate and develop the group’s<br />

commitment <strong>to</strong> relevant and credible research <strong>to</strong><br />

support careers guidance in HE. HECSU’s Careers<br />

Services and Diversity Report was published in August<br />

2003, and presented <strong>to</strong> AGCAS Biennial in September.<br />

• <strong>Prospects</strong>Net’s first full licensee was the University of<br />

Birmingham CAS, which signed in the summer. By<br />

January 31, a further dozen CAS had signed up fully,<br />

and 30 others were in various states of pre-release.<br />

• The excellent work National Council for Work<br />

Experience direc<strong>to</strong>r Liz Rhodes has pioneered bore<br />

fruit in the Autumn, when GSK’s work placements<br />

initiative was awarded the Professional Development<br />

Programme (PDP) Quality Mark jointly by NCWE and<br />

the University Vocational Awards Council (UVAC).<br />

• In the summer, the charity changed its name from CSU<br />

<strong>to</strong> HECSU, and the trading company from CSU Ltd <strong>to</strong><br />

Graduate <strong>Prospects</strong> Ltd, aligning more closely with the<br />

main brand, <strong>Prospects</strong>. These changes went very<br />

smoothly and coincided with the 10th anniversary of<br />

the <strong>Prospects</strong> brand.<br />

At the end of the year, Mike Williams – Deputy CEO,<br />

Head of GIS and a stalwart of the sec<strong>to</strong>r for over 30 years<br />

– <strong>to</strong>ok early retirement, and the opportunity of a new job<br />

in his home <strong>to</strong>wn of Amsterdam. Mike will be much<br />

missed: he was that rare combination, a profound<br />

thinker about the nature of the job and a thorough and<br />

conscientious manager – a big picture and a detail man.<br />

He was the force behind so much that makes HECSU<br />

and Graduate <strong>Prospects</strong> the success they are <strong>to</strong>day: he<br />

was instrumental in <strong>Prospects</strong> Planner developments,<br />

started the web site, developed Services for Graduates<br />

and the e-guidance software that flowed from it, and at<br />

the turn of the decade inspired the seminal document<br />

Careers Services: Technology and the Future. Its<br />

recommendations are shaping many careers services’<br />

strategic thinking and website design. His will be a hard<br />

act <strong>to</strong> follow, and we wish him well.<br />

The work the Group engages in is only possible beca<strong>use</strong><br />

of the outstanding ability and hard work of all the staff, of<br />

whom there are now around 114. It is their commitment<br />

and energy, their integrity and commitment <strong>to</strong> excellence<br />

that distinguishes us from our competi<strong>to</strong>rs and rivals.<br />

64<br />

Over the last 12 months, the Group has grown and<br />

developed in many ways, and below are just some of the<br />

highlights:<br />

• In summer 2003, Graduate <strong>Prospects</strong> launched<br />

getalife.org, <strong>to</strong> promote the benefits of working in the<br />

public sec<strong>to</strong>r. Welcomed by careers services and<br />

students alike, significant numbers of employers are<br />

using it successfully <strong>to</strong> recruit graduates.<br />

• <strong>Prospects</strong>.ac.uk continued <strong>to</strong> be developed and a new,<br />

more <strong>use</strong>r-friendly home page was introduced. The<br />

site’s audited figures grew <strong>to</strong> 4.4m (3.7m) page<br />

impressions per month and 274,000 (194,000) unique<br />

<strong>use</strong>rs (Oct 2003 against Oct 2002). Unaudited figures<br />

for January 2004 show unique <strong>use</strong>rs has reached<br />

330,000 (202,000).<br />

• In June 2003, Graduate <strong>Prospects</strong> and the NUS signed<br />

an agreement for Graduate <strong>Prospects</strong> <strong>to</strong> be the NUS’s<br />

In 2004, UK Higher Education is in the throes of profound<br />

change, with the English Education Bill likely <strong>to</strong> introduce<br />

variable fees from 2006, and increase funding for<br />

Foundation Degrees. The other countries of the UK will<br />

be affected by these changes as well. In England, the<br />

regional agenda is ever more influential, and within HE,<br />

sec<strong>to</strong>ral groups are coalescing around common issues.<br />

The challenges for HECSU and Graduate <strong>Prospects</strong> – and<br />

for our members and their students and graduates – in<br />

this new, more complex world are many and various, but<br />

I am confident that the group has developed and is<br />

developing products and services which will meet those<br />

challenges in the coming years.<br />

Mike Hill<br />

Chief Executive<br />

annual <strong>report</strong> - chief executive’s statement 2003/2004


Employment success for graduates<br />

despite social inequality<br />

According <strong>to</strong> research from the Open<br />

University, background characteristics<br />

have an influence on graduates’ success<br />

in the labour market, with mature<br />

graduates and those from the working<br />

class or ethnic minorities being<br />

disadvantaged. However, despite these<br />

social inequalities, higher education<br />

has still brought considerable success<br />

<strong>to</strong> these graduates.<br />

For example, around 70% of working class<br />

graduates were found <strong>to</strong> be in graduate level<br />

occupations a few years after graduation, ie<br />

jobs they would not have obtained had they<br />

not received their higher education<br />

qualifications. Despite some early<br />

difficulties in finding employment, Asian<br />

graduates were found <strong>to</strong> be performing<br />

better than their white counterparts; and<br />

although older graduates generally fared<br />

worse than younger graduates in the labour<br />

market, the vast majority of them still ended<br />

up in good jobs.<br />

For more information about the <strong>report</strong><br />

Access <strong>to</strong> What? Converting educational<br />

opportunity in<strong>to</strong> employment opportunity, by<br />

John Brennan and Tarla Shah, email<br />

cheri@open.ac.uk.<br />

European Framework for<br />

Work Experience<br />

European Framework for Work<br />

Experience (EFWE) is a project which<br />

aims <strong>to</strong> develop a European standard<br />

for the assessment and accreditation of<br />

employability skills developed through<br />

paid/unpaid work experience,<br />

undertaken by students whilst<br />

studying.<br />

EFWE aims <strong>to</strong> target: post-16 students<br />

who undertake work experience whilst<br />

studying, employer organisations including<br />

SMEs, careers services which help students<br />

in finding placements, and universities and<br />

further education organisations who are<br />

doing research in this area. The project is<br />

being co-ordinated by the Careers Research<br />

and Advisory Centre (CRAC), with<br />

partners coming from across the UK,<br />

Germany, Finland, Belgium, Spain and<br />

Romania.<br />

For more information, please contact<br />

Sherry Abuel-Ealeh, Contracts & Marketing<br />

Manager, Careers Research and Advisory<br />

Centre.<br />

Email: sherry.abuel-ealeh@crac.org.uk.<br />

Tel: 01223 448 538.<br />

Visa extensions for overseas<br />

students in Scotland<br />

As a measure <strong>to</strong> reverse population<br />

decline and attract fresh talent from<br />

overseas, the Scottish Executive has<br />

announced visa extensions for foreign<br />

students wishing <strong>to</strong> stay in Scotland<br />

after graduation. At present, graduates<br />

can stay until 31 Oc<strong>to</strong>ber after their<br />

course completion. They will now be<br />

able <strong>to</strong> stay for up <strong>to</strong> two years beyond<br />

that Oc<strong>to</strong>ber date. The scheme will be<br />

up and running by Summer 2005.<br />

Other measures announced include a new<br />

government-backed and funded scholarship<br />

scheme for overseas students <strong>to</strong> allow them<br />

<strong>to</strong> combine postgraduate study with work<br />

experience, and government funding <strong>to</strong><br />

support universities <strong>to</strong> co-ordinate the<br />

recruitment of overseas students.<br />

The latest First Destination of Graduates<br />

survey results for 2001/02 show that 88% of<br />

continued on page 2<br />

Contents<br />

In Brief 1<br />

Edi<strong>to</strong>rs notes 2<br />

Articles 3<br />

By Charlie Ball, Suzanne Heaven<br />

and Pearl Mok<br />

Good news for graduates in 3<br />

AGR Survey<br />

Working futures - forecast of 5<br />

employment prospects <strong>to</strong> 2012<br />

Student debt - term time 7<br />

employment and first<br />

destinations<br />

The Lambert Review and the 10<br />

graduate market<br />

<strong>Prospects</strong> Direc<strong>to</strong>ry 13<br />

Salary and Vacancy<br />

Survey<br />

By Suzanne Heaven<br />

and Pearl Mok<br />

Salaries and vacancies by 14<br />

location<br />

Salaries and vacancies by 15<br />

job category<br />

Salaries and vacancies by 16<br />

type of employer<br />

Salaries and vacancies by 18<br />

subject of study<br />

Graduate <strong>Prospects</strong> provides products and services <strong>to</strong> all<br />

universities, most colleges of higher education and,<br />

increasingly, many colleges of further education with<br />

significant HE provision, as well as <strong>to</strong> thousands of<br />

graduate employers in the UK and Ireland. These<br />

products and services include:<br />

• managing and producing careers information materials<br />

for higher education, including the design and<br />

development of web-based information, and printing<br />

and distributing hundreds of thousands of sec<strong>to</strong>r<br />

briefings and careers information booklets each year<br />

• developing and managing <strong>Prospects</strong> Planner, the<br />

internationally-recognised computer-aided careers<br />

guidance system for higher education students and<br />

graduates<br />

• publishing labour market and other relevant statistics<br />

and research<br />

• giving financial support <strong>to</strong> the Association of Graduate<br />

Careers Advisory Services (AGCAS) for an approved<br />

range of projects and for the support of officers of the<br />

association (£235,000 per year)<br />

• undertaking a number of collaborative projects with<br />

AGCAS; the Universities and Colleges Admissions<br />

Service (UCAS); Universities UK and Standing<br />

Conference of College Principals (SCOP); the Careers<br />

Research and Advisory Centre (CRAC), the National<br />

Institute for Careers Education and Counselling<br />

(NICEC), and the British Council, amongst others.<br />

These include commissioning research, managing<br />

specific projects and producing joint publications and<br />

services<br />

• providing a range of support services for higher<br />

education careers services, including: running a<br />

weekly mailing service; producing the annual Graduate<br />

Careers Service Direc<strong>to</strong>ry; the production of the higher<br />

education careers services journal Phoenix; supporting<br />

the publication of What Do Graduates Do?, and<br />

distributing international graduate direc<strong>to</strong>ries<br />

• developing and managing the <strong>Prospects</strong>.ac.uk, the<br />

official national site for higher education careers<br />

guidance and information on careers, employment and<br />

postgraduate study and which in January 2004 had<br />

over 5m page accesses (unaudited) and 330,000<br />

unique <strong>use</strong>rs<br />

• hosting a part-time and temporary vacancies service<br />

for students on prospects.ac.uk, powered by<br />

hotrecruit.com<br />

• providing an e-mail service linking employer<br />

advertisers <strong>to</strong> targeted groups of students and<br />

graduates through Recruiter’s Desk and My <strong>Prospects</strong><br />

• providing a computerised applicant database search<br />

facility for employers, through Recruiter’s Desk and<br />

My <strong>Prospects</strong> online CV<br />

• providing a text-messaging service linking employer<br />

advertisers <strong>to</strong> targeted groups of students, through<br />

Recruiter’s Desk and My <strong>Prospects</strong><br />

• publishing the UK’s official graduate employer and<br />

postgraduate direc<strong>to</strong>ries, <strong>Prospects</strong> Direc<strong>to</strong>ry and<br />

<strong>Prospects</strong> Postgraduate Direc<strong>to</strong>ry, and <strong>Prospects</strong> Pocket<br />

Direc<strong>to</strong>ry, a Spring update <strong>to</strong> <strong>Prospects</strong> Direc<strong>to</strong>ry<br />

• publishing a range of national magazines and vacancy<br />

publications in paper and on the web, for students,<br />

graduates and applicants <strong>to</strong> postgraduate study and<br />

research, including <strong>Prospects</strong> Today, e-<strong>Prospects</strong>,<br />

<strong>Prospects</strong> Finalist, <strong>Prospects</strong> Postgrad and <strong>Prospects</strong><br />

Postgrad UK<br />

• publishing a range of targeted publications in paper<br />

and on the web, including sec<strong>to</strong>r specific titles<br />

covering Law, Work Experience, Public Services,<br />

Self-Employment, City and Finance, Technology and<br />

Engineering, and Retail and Leisure<br />

• entering in<strong>to</strong> partnerships and collaborating with<br />

relevant organisations, including the Law Society, the<br />

Bar Council, the Small Business Service and the<br />

Teacher Training Agency (TTA) amongst others, <strong>to</strong><br />

extend the range and quality of information <strong>to</strong><br />

applicants, students and graduates contained in its<br />

commercial products<br />

Graduate <strong>Prospects</strong> also owns the National Council for<br />

Work Experience and its associated website, www.workexperience.org<br />

Graduate <strong>Prospects</strong> continued <strong>to</strong> invest<br />

resources in<strong>to</strong> Moving Online, Status, Gradsouthwest (for<br />

the 14 HEIs in south west England), and has invested<br />

heavily in a new careers service administration system<br />

called <strong>Prospects</strong> Net, which was licensed <strong>to</strong> careers<br />

services during 2003-4.<br />

the activities of HECSU & Graduate <strong>Prospects</strong><br />

Spring 2004<br />

Graduate<br />

Market Trends<br />

In Brief<br />

Plan the future of graduate recruitment with<br />

annual <strong>report</strong> - the activities of HECSU & Graduate <strong>Prospects</strong><br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements 5


Advertising Sales: Allan Brown, Head of Sales<br />

Review of the Year<br />

Our products and services continue <strong>to</strong> retain marketleading<br />

positions in terms of <strong>use</strong> and value for UK<br />

recruiters, according <strong>to</strong> recruiter research. This<br />

continued position of strength ensures we are in a<br />

better position than our key competi<strong>to</strong>rs in a time of<br />

economic difficulty.<br />

Sluggish economic growth in 2003 continued <strong>to</strong> put<br />

pressure on the recruitment advertising market, a<br />

continuation from 2002. The recruitment advertising<br />

market declined throughout the year. We did, however,<br />

see the GDP position improve in Q4 which, if sustained,<br />

will impact on the market in 2004.<br />

In line with this, graduate recruiters have reduced their<br />

intake for the second year in succession. This, combined<br />

with an increase in the number of graduating students,<br />

has reduced the need <strong>to</strong> market as extensively as in the<br />

past, reflected in reduced budgets. However, the public<br />

sec<strong>to</strong>r is one area where increased investment is being<br />

put in<strong>to</strong> recruitment.<br />

Nonetheless, the strength of the product range, our<br />

reputation within the market and the Graduate <strong>Prospects</strong><br />

brand itself continued <strong>to</strong> serve us well. Although pressure<br />

on <strong>Prospects</strong> Today was unrelenting, we retained a<br />

market-leading position in the recent graduate immediate<br />

vacancies market.<br />

The successful launch of getalife.org.uk, our new product<br />

for the public and not-for-profit sec<strong>to</strong>rs, demonstrates our<br />

ability <strong>to</strong> understand our markets and respond quickly.<br />

The increased exposure in this area resulted in year on<br />

year (YOY) growth of <strong>Prospects</strong> Public Services. Work<br />

Experience also saw YOY growth.<br />

The remainder of the final year portfolio continued <strong>to</strong><br />

perform well in a challenging and very competitive<br />

market. In particular, <strong>Prospects</strong> Direc<strong>to</strong>ry increased<br />

market share substantially.<br />

Increased pressure on recruiter budgets has been good<br />

news for electronic products. The lower entry costs and<br />

improved targeting of the products has seen budgets<br />

diverted in<strong>to</strong> this area, resulting in e-commerce YOY<br />

growth in excess of 35%. Though this is good news,<br />

traditional paper revenues are put under pressure as the<br />

<strong>use</strong> of electronic media increases. On the other hand, it<br />

is also a good opportunity <strong>to</strong> acquire new cus<strong>to</strong>mers<br />

through our electronic channels, then move them across<br />

<strong>to</strong> paper through structured account development.<br />

The continued development of our existing cus<strong>to</strong>mer<br />

relationships resulting in improved product penetration is<br />

key for the coming year. This, combined with the<br />

continued pursuit of new markets and vertical cus<strong>to</strong>mer<br />

groups, will improve our revenue streams and market<br />

share position, whilst developing the cus<strong>to</strong>mers of<br />

<strong>to</strong>morrow.<br />

Publishing: Jayne Rowley, Head of Publishing & Product Managers<br />

Product and project management<br />

September 2003 saw a major restructuring of the<br />

publishing department with the establishment of two<br />

separate product and project management teams.<br />

The product managers are responsible for the day-<strong>to</strong>-day<br />

running of the <strong>Prospects</strong> portfolio of publications, which<br />

form the backbone of Graduate <strong>Prospects</strong>’ commercial<br />

operations. Bringing the entire portfolio within the remit<br />

of a smaller team has facilitated closer control over<br />

procedures and processes, especially in the areas of print<br />

buying and scheduling. The product managers’ work isn’t<br />

entirely operational, however, as they work closely with<br />

the project managers on the development of new and<br />

existing products and services.<br />

The projects team was established <strong>to</strong> specialise in the<br />

analysis and development of new company initiatives, as<br />

well as advise and assist in the enhancement of existing<br />

products and services. To date work has been carried out<br />

on getalife.org.uk, <strong>Prospects</strong> Law, and developing<br />

relationships with key external bodies such as higher<br />

education institutions in the Republic of Ireland.<br />

Electronic services continue <strong>to</strong> play an important role in<br />

Graduate <strong>Prospects</strong>’ content provision. Over 370,000<br />

students and graduates now receive <strong>Prospects</strong> electronic<br />

newsletters, and <strong>Prospects</strong> content is available on the<br />

Career Zone section of the NUS site.<br />

The design of the <strong>Prospects</strong> portfolio was reviewed in<br />

2003 and a new template applied which has brought<br />

greater consistency <strong>to</strong> all publications. Student focus<br />

groups were conducted at Aberdeen and Nottingham<br />

and the findings were <strong>use</strong>d <strong>to</strong> inform edi<strong>to</strong>rial and design<br />

approaches for 2003-2004. Our graphic designers have<br />

also produced original work for external bodies including<br />

the Learning and Teaching Support Network, the African<br />

and Caribbean Finance Forum, and UKGRAD.<br />

In January 2004, the advertising production department<br />

was merged with the e-commerce team <strong>to</strong> form a single<br />

ad processing department responsible for publications,<br />

web ads and processing advertisers’ messages <strong>to</strong><br />

students and graduates.<br />

Content<br />

The content team produces original edi<strong>to</strong>rial material for<br />

all <strong>Prospects</strong> publications, parts of <strong>Prospects</strong>.ac.uk and<br />

e-mail services. It is responsible for graphic design in<br />

<strong>Prospects</strong> publications and for all advertising production<br />

and processing.<br />

6<br />

annual <strong>report</strong> - review of the year


Marketing: Julie Ingham, Head of Marketing Communications<br />

The work of the Marketing Communications<br />

department was dominated for much of the year by<br />

the decision <strong>to</strong> change the names of both the charity<br />

and trading company. (The charity changed from CSU<br />

<strong>to</strong> HECSU, and the trading company from CSU Ltd <strong>to</strong><br />

Graduate <strong>Prospects</strong> Ltd.) The changeover had <strong>to</strong> be<br />

carefully planned and managed <strong>to</strong> ensure all our<br />

staff, cus<strong>to</strong>mers and stakeholders knew what was<br />

happening and when, and importantly, unders<strong>to</strong>od<br />

the reasons behind the change. The department was<br />

involved in researching potential reaction <strong>to</strong> a<br />

change, testing potential names, developing a new<br />

brand identity for Graduate <strong>Prospects</strong> and managing<br />

the changeover in July 2003, which coincided with the<br />

10th anniversary of the <strong>Prospects</strong> brand.<br />

Changing the names of the company and charity has<br />

proved beneficial, enabling us <strong>to</strong> link more closely the<br />

trading company <strong>to</strong> its main brand <strong>Prospects</strong>, and <strong>to</strong><br />

communicate more clearly the relationship between the<br />

charity and trading company. As a result of the<br />

changeover, each has started <strong>to</strong> develop its own unique<br />

and now separate identity.<br />

In 2003, Graduate <strong>Prospects</strong> launched its third new brand<br />

since <strong>Prospects</strong> was created in the early 1990s and the<br />

NCWE was acquired in 2001. The concepts for the Public<br />

Sec<strong>to</strong>r Getalife brand were developed by Manchesterbased<br />

brand design agency Cheetham Bell JWT, who<br />

also created the <strong>Prospects</strong> and NCWE branding. They<br />

have created a fresh and dynamic identity which is<br />

helping <strong>to</strong> attract graduates <strong>to</strong> careers in the public<br />

sec<strong>to</strong>r.<br />

A first for Graduate <strong>Prospects</strong> was the launch of the<br />

inaugural NCWE awards event in May 2003, which<br />

recognised excellence in organisations that offer work<br />

experience placements <strong>to</strong> HE students. Over 45<br />

companies entered the awards, which culminated in a<br />

lunch ceremony at the Mirabelle restaurant in London.<br />

The overall winner (from four categories) was George<br />

(ASDA). The second NCWE Awards will be held in May<br />

2004.<br />

Our profile in the media continued <strong>to</strong> grow throughout<br />

2003 and resulted in 544 press mentions across national,<br />

regional, trade and management media. The majority<br />

were generated through the issue of press releases<br />

covering diverse subjects such as What Do Graduates<br />

Do?, the launch of e-guidance chatrooms on<br />

<strong>Prospects</strong>.ac.uk, the results of research in<strong>to</strong> the career<br />

expectations of final year students conducted by MORI,<br />

and the launch of getalife.org. The national press and the<br />

profile of the NCWE was considerably heightened<br />

through PR management and the proactive stance taken<br />

by NCWE direc<strong>to</strong>r Liz Rhodes.<br />

During 2003, we commissioned MORI <strong>to</strong> conduct a<br />

second major piece of research with final year students<br />

<strong>to</strong> study their career planning behaviour. The results<br />

showed increasing numbers of students delaying their<br />

career search until after their final exams, and many had<br />

not visited their careers service by the mid-point of their<br />

final year (though many had engaged with their CAS in<br />

other ways). We will <strong>use</strong> these results <strong>to</strong> work with<br />

careers services <strong>to</strong> develop different communication<br />

strategies.<br />

Other highlights included sponsoring the Biennial AGCAS<br />

Conference, and exhibiting for the fourth year running at<br />

the Chartered Institute of Personnel Development<br />

Exhibition.<br />

review of the year<br />

annual <strong>report</strong> - review of the year<br />

7


National Council for Work Experience: Liz Rhodes MBE, Direc<strong>to</strong>r<br />

review of the year<br />

The past year has seen the activities of NCWE develop<br />

and expand. Since much is going on in respect of student<br />

employability issues within HE, NCWE has foc<strong>use</strong>d its<br />

activities on getting messages across <strong>to</strong> employers that<br />

they need <strong>to</strong> become more involved in this debate if they<br />

wish <strong>to</strong> recruit the graduates with the skills they say they<br />

require within their organisations.<br />

NCWE believes the time has come <strong>to</strong> set standards for<br />

work experience and, during the course of the year,<br />

worked with GSK <strong>to</strong> develop a new student work<br />

placement standard for their 12-month placement<br />

programme for chemistry students. As a result, it was<br />

awarded the Professional Development Programme<br />

(PDP) Quality Mark jointly by NCWE and the University<br />

Vocational Awards Council (UVAC). Plans <strong>to</strong> extend this<br />

<strong>to</strong> other employers are now underway, as is a project<br />

with Nottingham University <strong>to</strong> do something similar with<br />

SMEs.<br />

In order <strong>to</strong> highlight current good practice, NCWE<br />

launched its Awards, which were well received. The<br />

overall winner was George at ASDA, who offer a range of<br />

placement opportunities <strong>to</strong> a high standard. Other<br />

winners included Dunster Castle, a National Trust<br />

property; Tony Gee & Partners, a small engineering<br />

company; and DASA, the Defence Analytical Service<br />

Agency.<br />

Work on the Leonardo-funded project, led by CRAC,<br />

continued. The aim is <strong>to</strong> develop a European Framework<br />

for Work Experience (EFWE) and it has become clear<br />

that the issues regarding the importance of work<br />

experience are similar across the partner countries in<br />

Europe <strong>to</strong> those in the UK.<br />

Finally, NCWE was increasingly contacted by the press<br />

during the past year seeking views on work experience<br />

issues, an indication that it is making some headway in<br />

promoting the importance of the <strong>to</strong>pic.<br />

THE<br />

NATIONAL<br />

COUNCIL<br />

FOR<br />

WORK<br />

EXPERIENCE<br />

work-experience.org<br />

Postgraduate Business Unit: James Townsley, Manager<br />

The past year has been a successful one for the Unit.<br />

The three main areas – sales, data collection and<br />

postgraduate on-line application systems – have<br />

worked closely <strong>to</strong>gether <strong>to</strong> ensure a consistent level<br />

of high quality service <strong>to</strong> the sec<strong>to</strong>r.<br />

The sales team has increased from four <strong>to</strong> five over the<br />

year, and has been restructured in order <strong>to</strong> better serve<br />

our postgraduate advertisers. The team has been stable<br />

and combines strong sales experience with excellent<br />

sec<strong>to</strong>r and client knowledge. This has translated in<strong>to</strong><br />

increased revenue on many of the products in the<br />

postgraduate portfolio year on year. For example,<br />

<strong>Prospects</strong> Postgrad income increased by 15% compared<br />

with the previous financial year.<br />

The system for the collection of postgraduate data has<br />

been improved, with all information being provided<br />

online by the data compilers from a <strong>to</strong>tal of 225 UK<br />

institutions. Last year, the data appeared on a wide range<br />

of resources, including <strong>Prospects</strong> Postgraduate<br />

Direc<strong>to</strong>ry, <strong>Prospects</strong>.ac.uk, the British Council’s<br />

Education UK web site and Guide <strong>to</strong> UK Education, as<br />

well as the University for Industry’s web site, Learn<br />

Direct.<br />

The development of postgraduate online application<br />

systems for HEIs continues <strong>to</strong> be a major element of the<br />

Postgraduate Business Unit’s activities. Last financial year<br />

saw 30 systems go live with many more in the development<br />

phase. These provide a fast, efficient and effective way<br />

for students and graduates <strong>to</strong> apply for postgraduate<br />

courses at UK institutions and are proving very well <strong>use</strong>d<br />

by overseas applicants in particular.<br />

The Postgraduate Business Unit worked closely with a<br />

number of stakeholders in the HE sec<strong>to</strong>r, including CRAC<br />

(the Careers Research Advisory Centre) in relation <strong>to</strong> the<br />

publication of the <strong>Prospects</strong> Postgraduate Direc<strong>to</strong>ry, and<br />

the British Council for the Education UK portfolio. In<br />

addition, <strong>use</strong>ful relationships have been maintained with<br />

UCAS and the National Postgraduate Committee.<br />

8<br />

annual <strong>report</strong> - review of the year


<strong>Prospects</strong>.ac.uk & the Web Team: Sinéad McGovern, Web Business<br />

Development Manager<br />

The web site was re-designed, re-structured and relaunched<br />

in 2002, and 2003 saw an enormous<br />

increase in traffic and <strong>use</strong>r satisfaction following on<br />

from these changes.<br />

Unique <strong>use</strong>rs and page impressions have grown <strong>to</strong> their<br />

highest point ever, with unique <strong>use</strong>rs ABC-E audited in<br />

Oc<strong>to</strong>ber 2003 at 274,984, and page impressions 4,486,724.<br />

In January 2004, the unaudited figures were 331,314 and<br />

5,181,264 respectively.<br />

The site is consistently ranked in the <strong>to</strong>p 20 employment<br />

sites in the UK by visits and pages and has never dropped<br />

lower than number 15 in the last six months, reaching<br />

number 12 in January 2004 (Hitwise). The site is also<br />

highly rated for awareness and usage by students, well<br />

ahead of any competi<strong>to</strong>rs (MORI survey of finalists 2003).<br />

<strong>Prospects</strong>.ac.uk once again participated in the National<br />

Online Recruitment Audience Survey (NORAS), the only<br />

graduate recruitment site <strong>to</strong> do so. NORAS measures<br />

online recruitment sites by means of a traffic audit and a<br />

demographic survey conducted simultaneously.<br />

<strong>Prospects</strong>.ac.uk was ranked fifth out of 20 sites in terms<br />

of traffic in a list that included major generic jobsites<br />

such as Fish4Jobs and Workthing. The demographic data<br />

shows that <strong>Prospects</strong> <strong>use</strong>rs are mostly young, mainly new<br />

graduates, more than two-thirds of whom are actively<br />

looking for a job.<br />

The website has been subjected <strong>to</strong> annual major<br />

usability tests and ongoing smaller tests whenever<br />

changes are contemplated. <strong>Prospects</strong>.ac.uk now<br />

performs <strong>to</strong> a very high standard in these tests. We’re<br />

also working on making the site completely accessible <strong>to</strong><br />

disabled <strong>use</strong>rs, and we hope <strong>to</strong> get accreditation for this<br />

in the future. Continuous testing will continue <strong>to</strong> be the<br />

driver of change on prospects.ac.uk, ensuring that it<br />

always puts its <strong>use</strong>rs first. We’ll also be putting in place a<br />

more sophisticated series of feedback measures <strong>to</strong><br />

gauge <strong>use</strong>r-satisfaction further.<br />

Usability-led changes this year include:<br />

• an easier-<strong>to</strong>-<strong>use</strong> navigation bar<br />

• cleverer <strong>use</strong> of graphics on the site<br />

• an updated design.<br />

There have also been some major changes <strong>to</strong> the<br />

content, including a new area for parents, and profiles of<br />

23 different industries that employ graduates.<br />

review of the year<br />

Student & Graduate Communications: Leon March, Manager<br />

The team maintained a focus on core activity and the<br />

segments most profitable <strong>to</strong> Graduate <strong>Prospects</strong> in the<br />

short and long term, while seeking <strong>to</strong> develop interests in<br />

other areas through effective marketing and strategic<br />

partnerships.<br />

Again we performed well in a very competitive and<br />

fragmented market. We significantly increased our<br />

penetration of the student/graduate market both online<br />

and offline. At the year end, we had over 500,000<br />

registered online <strong>use</strong>rs. This was achieved by increasing<br />

our Share of Voice, strengthening our relationship with<br />

CAS and ensuring our portfolio continued <strong>to</strong> meet the<br />

needs of our target <strong>use</strong>rs through effective research<br />

and development, service innovation and new<br />

technology.<br />

The ongoing development of <strong>Prospects</strong>.ac.uk and<br />

innovations within My <strong>Prospects</strong> will bring benefits <strong>to</strong><br />

students and graduates, recruiters and the CAS. We will<br />

also see <strong>Prospects</strong> using digital TV <strong>to</strong> deliver careerrelated<br />

content <strong>to</strong> <strong>use</strong>rs off campus.<br />

Last summer, we entered in<strong>to</strong> an exclusive agreement<br />

with the NUS <strong>to</strong> supply career-related content <strong>to</strong><br />

nusonline.co.uk. Registrants with NUS website are also<br />

given the opportunity <strong>to</strong> sign up for <strong>Prospects</strong> services.<br />

This partnership complements the relationship we<br />

established with UCAS in 2002, and enables us <strong>to</strong> reach<br />

students much earlier in their HE careers.<br />

In the third quarter, we successfully delivered e-<br />

<strong>Prospects</strong> (our flagship e-mail communication <strong>to</strong>ol) using<br />

new e-mail and event management software and<br />

hardware. The new software has enabled us <strong>to</strong> reach<br />

more students and graduates more efficiently, leading <strong>to</strong><br />

a reduction in bounce-backs <strong>to</strong> well below the industry<br />

norm and improved student/graduate communications,<br />

through better analysis and campaign <strong>report</strong>ing.<br />

annual <strong>report</strong> - review of the year<br />

9


Information Development Department: Claire Basinger, Manager<br />

review of the year<br />

This year has seen the second year of operating under<br />

the Service Level Agreements agreed with AGCAS for the<br />

provision of the information which Graduate <strong>Prospects</strong><br />

manages and publishes, in paper and on prospects.ac.uk.<br />

The second year has passed more smoothly than the<br />

first, with the process for the majority of products going<br />

well.<br />

The establishment of good working relationships at the<br />

operational level is facilitating this. A major success is<br />

that the complete database of the Occupational Profiles<br />

<strong>use</strong>d in <strong>Prospects</strong> Planner was updated by the end of the<br />

year.<br />

The Law Careers Advice Network site, which is managed<br />

by Graduate <strong>Prospects</strong> on behalf of the consortium, has<br />

been transferred in<strong>to</strong> the content management system,<br />

redesigned and restructured during the summer of 2003.<br />

It was relaunched in September ready for the AGCAS<br />

Biennial Conference.<br />

IDD staff played an active role in organising and<br />

managing the usability testing undertaken on<br />

prospects.ac.uk this year. Given the volume of IDDmanaged<br />

content on the site, 50% of the<br />

recommendations affected IDD content, the majority of<br />

which have now been implemented.<br />

Work has continued transferring prospects.ac.uk content<br />

in<strong>to</strong> the content management system from other<br />

databases and systems. This has enhanced the way the<br />

content is presented, made it more consistent across the<br />

site and improved usability.<br />

The labour market information that is delivered <strong>to</strong> our<br />

various cus<strong>to</strong>mers has been evaluated this year. The<br />

information published on prospects.ac.uk has become<br />

more student foc<strong>use</strong>d, and the more in-depth<br />

information transferred on<strong>to</strong> the Careers Services' Desk.<br />

The Careers Services' Desk itself – the website for our<br />

member services – has also been transferred in<strong>to</strong> the<br />

content management system, redesigned and<br />

restructured, and was relaunched in March 2003.<br />

Information Technology: Mark Watts, Head of IT<br />

IT continued <strong>to</strong> expand and play a key role in supporting<br />

Graduate <strong>Prospects</strong>’ strategic and business goals as well<br />

as supporting the work of the careers services. A major<br />

aspect of the department’s work has involved rolling out<br />

the <strong>Prospects</strong>Net administration system for careers<br />

services <strong>to</strong> c.40 institutions. The system allows careers<br />

services <strong>to</strong> administer online their employers, contacts,<br />

vacancies and events information. Students and<br />

graduates can access and interact with the information<br />

directly on their careers service website.<br />

Another major landmark was the release of the latest<br />

version of STATuS, the FDS desk<strong>to</strong>p programme, which<br />

allows careers services <strong>to</strong> <strong>use</strong> it for their DLHE<br />

requirements.<br />

Our computer services infrastructure has expanded<br />

considerably, with our systems now running on loadbalanced,<br />

failsafe web application and database servers.<br />

We doubled the size of the dedicated, secure server<br />

room, with improved detection, moni<strong>to</strong>ring, air<br />

conditioning and fire suppression systems. Last year, we<br />

provided continual 24/7 emergency call out technical<br />

support.<br />

The department has worked on many other significant<br />

areas during the year including:<br />

• Our in-ho<strong>use</strong> content management system that<br />

continues <strong>to</strong> be <strong>use</strong>d and developed for<br />

prospects.ac.uk and other Graduate <strong>Prospects</strong> and<br />

third party websites<br />

• Rolling out PG online applications systems and email<br />

advice systems for institutions<br />

• Supporting the NICEC careers services templates,<br />

<strong>Prospects</strong> Planner, chat rooms, and bulletin boards.<br />

• Supporting, developing and hosting third party web<br />

based systems for Moving Online (www.mol.ac.uk),<br />

Centrica, Gradsouthwest (www.gradsouthwest.com),<br />

the UK Grad Programme (www.grad.ac.uk), AHUA<br />

(www.ahua.ac.uk) and Fedora (www.fedora.eu.org)<br />

• Implementing and supporting the MarketFirst bulk<br />

email system now <strong>use</strong>d for much of our communications<br />

<strong>to</strong> students and graduates and careers services staff<br />

The department is at the forefront of implementing the<br />

<strong>use</strong> of project management techniques at Graduate<br />

<strong>Prospects</strong>, essential <strong>to</strong> continue <strong>to</strong> ensure that we deliver<br />

the right systems on time.<br />

10<br />

annual <strong>report</strong> - review of the year


Personnel: Mildred Ross, Personnel Manager<br />

Personnel has benefited from stable membership in its<br />

team in 2003. Operationally, the growth in staff numbers<br />

has slowed in the last year with the number of staff<br />

employed standing at c.114 (including four work<br />

placement students).<br />

Inves<strong>to</strong>r in People accreditation has been high on the<br />

agenda and our initial diagnostic assessment highlighted<br />

some areas where internal communication mechanisms<br />

could be improved. This feedback was acted upon with<br />

a view <strong>to</strong> formal assessment in 2004.<br />

A major review of all job roles within the organisation<br />

was undertaken <strong>to</strong> ensure that the salary structure was<br />

still effective in recruiting and retaining high quality staff.<br />

The results of the review were implemented in August<br />

2003.<br />

Other significant areas of work have involved performance<br />

management issues and better <strong>report</strong>ing on absence<br />

from work. Both of these are intended <strong>to</strong> assist our<br />

managers in supporting their team members.<br />

The transfer of most staff from employment with HECSU<br />

<strong>to</strong> employment with Graduate <strong>Prospects</strong> Ltd has involved<br />

both a Trade Union and staff consultation exercise, which<br />

has been successfully completed.<br />

A culture of Health and Safety Awareness was reinforced<br />

through various events involving all staff and will be built<br />

upon for the future.<br />

review of the year<br />

Careers Services’ Liaison Team: Christine Tomkinson, Manager<br />

During the year, the CSLT became a cross-departmental<br />

team meeting on a monthly basis. Departmental<br />

representatives provided the CSLT officers – the visiting<br />

team – with current information about publications and<br />

<strong>Prospects</strong>.ac.uk <strong>to</strong> disseminate <strong>to</strong> staff in member<br />

services. This<br />

format also enabled<br />

the visiting team <strong>to</strong><br />

provide more<br />

effective feedback<br />

<strong>to</strong> Graduate<br />

<strong>Prospects</strong>.<br />

The visiting team<br />

was reorganised<br />

and expanded <strong>to</strong><br />

one full-time and<br />

three part-time<br />

members, which<br />

enabled full regional coverage: all members now receive<br />

at least one visit per year. The map indicates the visit<br />

areas.<br />

The team was successful in keeping careers staff abreast<br />

of developments at Graduate <strong>Prospects</strong>, encouraging<br />

them <strong>to</strong> promote publications and services. Collecting<br />

their views on products and services has enabled us <strong>to</strong><br />

improve cus<strong>to</strong>mer services. The introduction of a<br />

fortnightly e-mail update newsletter and a termly paper<br />

update were well received by services. The team<br />

established the agenda for each visit and the major areas<br />

that the team foc<strong>use</strong>d on during the year were:<br />

• Explaining major changes <strong>to</strong> the website that resulted<br />

from the usability review<br />

• Introducing <strong>Prospects</strong> Net <strong>to</strong> individual services and <strong>to</strong><br />

larger groups at demonstration days<br />

• Encouraging services <strong>to</strong> provide cus<strong>to</strong>mised <strong>Prospects</strong><br />

Planner screens <strong>to</strong> direct students <strong>to</strong> their careers<br />

service<br />

• Providing feedback from services <strong>to</strong> better understand<br />

the MORI <strong>report</strong> findings<br />

• Identifying what type of publicity material would be<br />

most <strong>use</strong>ful <strong>to</strong> services<br />

The introduction of a temporary Access <strong>report</strong>ing system<br />

for visits allowed feedback <strong>to</strong> be widely disseminated<br />

within Graduate <strong>Prospects</strong>. The team has been involved<br />

with and looks forward <strong>to</strong> the introduction of a webbased<br />

system in the near future.<br />

annual <strong>report</strong> - review of the year<br />

11


E-Guidance Services: Lucy Madahar, E-Guidance Manager<br />

review of the year<br />

The year witnessed the successful completion of the<br />

Services for Graduates project, which aimed <strong>to</strong> develop<br />

web-based career development services throughout the<br />

UK and RoI for graduates. The project developed a range<br />

of innovative guidance and information services,<br />

including careers advice via e-mail, online CV checking,<br />

a graduate message board and employer chatrooms.<br />

These interactive careers resources provided information<br />

and guidance <strong>to</strong> over 25,000 clients. The service also<br />

received Matrix accreditation, the first web-based career<br />

development service in the UK <strong>to</strong> do so.<br />

The end of the project culminated in the Services for<br />

Graduates conference. Targeted at guidance practitioners<br />

not only from HE, but also adult guidance in general, it<br />

showcased the range of interactive careers resources<br />

developed for graduates on prospects.ac.uk, and several<br />

of the local graduate projects developed by HE careers<br />

services and funded by the Services for Graduates<br />

project.<br />

and Diageo. Our most high profile chatroom was hosted<br />

by MI5, which attracted over 250 students and graduates.<br />

The E-Guidance Services also successfully ran its first<br />

virtual postgraduate fair using the chatroom technology,<br />

in conjunction with the University of Plymouth.<br />

2003 also witnessed the E-guidance Action Research<br />

project, which evaluated how e-guidance interventions<br />

could be managed within HE careers services, and<br />

whether ‘guidance’ could actually be provided via the<br />

Internet and email. Five HE careers services piloted e-<br />

guidance software developed by Graduate <strong>Prospects</strong>.<br />

The research outcomes were evaluated externally by<br />

NICEC Fellow Marcus Offer and by Graduates <strong>Prospects</strong>’<br />

E-Guidance Manager. The results are expected <strong>to</strong> identify<br />

strategies for managing e-guidance interventions, not just<br />

within HE careers services but also with other IAG<br />

providers in the UK.<br />

Its achievements continued during 2003 through the<br />

creation of E-Guidance Services, whose role is two-fold:<br />

1. <strong>to</strong> address the career development needs of recent<br />

graduates and provide them with the necessary<br />

support and guidance structures post-graduation;<br />

2. <strong>to</strong> become the leading provider of web-based e-<br />

guidance technology, providing examples of best<br />

practice <strong>to</strong> other vocational guidance providers.<br />

The key development for E-Guidance Services was the<br />

increasing popularity of the graduate employer<br />

chatrooms. Running every Wednesday afternoon, the<br />

chatrooms have been hosted by several well-known<br />

companies and individuals including Dr Denis MacShane<br />

MP (Minister for Europe), Pricewaterho<strong>use</strong>Coopers, BT<br />

HECSU Research: Jane Artess, Research Manager<br />

Since September 2003, the key task has been<br />

<strong>to</strong> develop a research strategy document spanning 2003-<br />

2006. This has enabled the research ambitions of HECSU<br />

<strong>to</strong> be articulated in relation <strong>to</strong> the charitable object, and<br />

has also publicised the work of HECSU in disseminating<br />

knowledge that is of interest <strong>to</strong> the sec<strong>to</strong>r as a whole.<br />

I have also taken over the management of HECSUsponsored<br />

research projects, notably the work being<br />

undertaken by University of Leeds in<strong>to</strong> the Employability<br />

and Progression of full-time UK Masters students, and the<br />

Seven Years On project being continued by the<br />

Universities of Warwick and the West of England. Two<br />

conferences are planned for 2004 <strong>to</strong> disseminate findings<br />

from these projects.<br />

Arising partly from earlier HECSU-funded work<br />

concerned with student diversity, I began developing a<br />

new project aimed <strong>to</strong> enhance careers<br />

services' work with international students.<br />

Finally, a PR and marketing budget has been allocated<br />

<strong>to</strong> HECSU <strong>to</strong> promote its research ambitions.<br />

12<br />

annual <strong>report</strong> - review of the year


Higher Education Careers Services Unit<br />

(A company limited by guarantee)<br />

Registered number 03155620 Charity number 1055300<br />

Legal and administration details<br />

The Higher Education Careers Services Unit (HECSU) is a<br />

company limited by guarantee and a registered charity<br />

(governed by its memorandum and articles of<br />

association) which was incorporated on 1 August 1996.<br />

The organisation had previously operated as an<br />

unincorporated association. On 1 August 1996 the<br />

unincorporated association transferred all of its assets<br />

and liabilities amounting <strong>to</strong> £2,497,713 by deed of gift <strong>to</strong><br />

HECSU.<br />

HECSU provides support and assistance <strong>to</strong> the careers<br />

advisory services of its member institutions. This support<br />

is provided through the publication of graduate<br />

employment direc<strong>to</strong>ries, vacancy and statistical<br />

publications and the provision of specialist career<br />

guidance and administrative software. Membership is<br />

open <strong>to</strong> all higher education institutions and is by<br />

subscription.<br />

Address and registered office:<br />

<strong>Prospects</strong> Ho<strong>use</strong><br />

Booth Street East<br />

Manchester<br />

M13 9EP<br />

31 January 2004<br />

The company’s Board of Trustees is responsible for its<br />

affairs. The Board is appointed as follows:<br />

• 14 trustees appointed by UUK (Universities UK)<br />

• 1 trustee appointed by SCOP (Standing Conference<br />

of Principals)<br />

• 3 trustees co-opted by the Board<br />

The trustees constitute direc<strong>to</strong>rs of the company for<br />

Companies Act purposes. At the year end, the process of<br />

appointing one further member <strong>to</strong> the Board was still<br />

underway.<br />

Bankers:<br />

Principal officers:<br />

Audi<strong>to</strong>rs:<br />

National Westminster Bank plc<br />

115 Deansgate<br />

Manchester<br />

M3 2BG<br />

Mr M Hill Chief Executive<br />

S Bluck Financial Controller<br />

KPMG LLP<br />

St James’ Square<br />

Manchester<br />

M2 6DS<br />

Trustees’ <strong>report</strong> and consolidated financial statements<br />

Company registration number: 03155620<br />

Charity registration number: 1055300<br />

Solici<strong>to</strong>rs:<br />

DLA<br />

101 Barbirolli Square<br />

Manchester<br />

M2 3DL<br />

Investment advisors:<br />

Castlefield Investments<br />

3rd Floor<br />

Exchange Square<br />

Manchester<br />

M4 3TR<br />

Members of the board<br />

Professor R F Boucher – Chairman<br />

Mr A Nelson<br />

Dr J Cater<br />

Mr H T B Smith<br />

Ms A Hodgson (appointed 27 November 2003)<br />

Mr P Redmond<br />

Dr G Copland<br />

Mrs S Reeves (resigned 27 November 2003)<br />

Mr B Gilworth<br />

Mrs L Ali<br />

Dr J Nicholls<br />

Professor G Slater (resigned 5 June 2003)<br />

Professor E Thomas<br />

Ms C Harvey (resigned 5 June 2003)<br />

Professor D Melville<br />

Mr S Den<strong>to</strong>n<br />

Mr J Gough<br />

Mr T Butler<br />

Professor J Stringer<br />

Mrs L G Buckham (appointed 15 July 2003)<br />

Professor C E King (appointed 24 September 2003)<br />

annual <strong>report</strong> - review of the year<br />

13


Trustees <strong>report</strong><br />

The trustees present their annual <strong>report</strong> and the audited<br />

consolidated financial statements for the year ended 31<br />

January 2004.<br />

Legal and administrative details<br />

Details of the registered office, trustees, principal officers<br />

and other relevant information are given on page 13.<br />

The governing documents of the company are its<br />

Memorandum and Articles of Association. The financial<br />

statements have been drawn up in accordance with the<br />

Statement of Recommended Practice for Accounting and<br />

Reporting by Charities (SORP) 2000, and comply with the<br />

current statu<strong>to</strong>ry requirements.<br />

Objects of the charity<br />

HECSU’s charitable object is: ‘The advancement of the<br />

education of students and graduates of any<br />

establishment of higher education which is a subscriber<br />

<strong>to</strong> the company by supporting and assisting the work of<br />

the careers advisory services of such subscribers.’<br />

Grant making policy<br />

Grants are made in line with the charitable object.<br />

Over the last year, HECSU’s policy has been <strong>to</strong> pay<br />

monies directly <strong>to</strong> the Association of Graduate Careers<br />

Advisory Services (AGCAS) <strong>to</strong> help support careers<br />

services, and <strong>to</strong> make payments <strong>to</strong> AGCAS for specific<br />

purposes, namely educational bursaries and support of<br />

the AGCAS web site. HECSU has funded the distribution<br />

of paper-based careers advice and information materials<br />

<strong>to</strong> students and graduates via HE careers services. Finally,<br />

HECSU has funded relevant research and labour market<br />

information collation, and disseminated the findings.<br />

The board has set up a Research Panel and appointed a<br />

Research Manager, with the aim of widening the range of<br />

potential projects <strong>to</strong> fund, supported by a formal grantmaking<br />

process. The Research Manager has developed a<br />

research strategy, in connection with stakeholders, <strong>to</strong><br />

guide the decision-making of the Panel, and all bids for<br />

funding have <strong>to</strong> meet the appropriate criteria as outlined.<br />

The Research Panel consists of four HECSU trustees, a<br />

co-opted research expert, the Research Manager and the<br />

CEO. It meets formally every quarter, and <strong>report</strong>s <strong>to</strong> the<br />

full HECSU board.<br />

Organisational structure<br />

The board of trustees have overall administrative<br />

responsibility. They meet twice per year <strong>to</strong> consider<br />

<strong>report</strong>s and papers from the organisation’s management.<br />

Day <strong>to</strong> day responsibility is delegated <strong>to</strong> the Chief<br />

Executive, supported by a team of senior managers.<br />

No staff or management are HECSU trustees.<br />

HECSU owns Graduate <strong>Prospects</strong> Limited the<br />

commercial subsidiary. A separate board, made up of six<br />

non-executive direc<strong>to</strong>rs (all trustees of the charity) and<br />

three executive direc<strong>to</strong>rs, administers Graduate<br />

<strong>Prospects</strong> Ltd.<br />

A small but decreasing number of staff work solely for<br />

HECSU, while a larger number work for HECSU and<br />

Graduate <strong>Prospects</strong> Limited, and their costs are allocated<br />

accordingly. The charity does not depend on any unpaid<br />

volunteers, nor does it have any other income other than<br />

that declared in the accounts.<br />

Financial results<br />

HECSU incurred £880,710 of charitable expenditure in the<br />

year, plus £207,510 of management and administrative<br />

expenditure. The main areas of charitable expenditure<br />

were as follows:<br />

• distributions <strong>to</strong> AGCAS, an educational charity<br />

• provision free of charge of information booklets <strong>to</strong><br />

graduate careers services<br />

• funding of educational research<br />

The main source of income for the group is from its<br />

subsidiary, Graduate <strong>Prospects</strong> Limited, which generates<br />

income from publishing. This amounted <strong>to</strong> over £5<br />

million in the year. The main other source of income was<br />

£182,922 of annual contributions from academic<br />

institutions.<br />

The charity’s balance sheet <strong>to</strong>tal is £8,617,502. This is<br />

represented mainly by fixed assets, an equity investment,<br />

cash, and its investment in Graduate <strong>Prospects</strong> Limited.<br />

These assets are sufficient <strong>to</strong> fund current and future<br />

expected expenditure.<br />

HECSU is actively seeking new projects <strong>to</strong> support.<br />

Several such projects have already commenced. It has<br />

appointed a Research Manager <strong>to</strong> be responsible for<br />

identifying and progressing such projects.<br />

Investment policy and performance<br />

In 2000, HECSU invested £3 million in an equity<br />

investment managed by Castlefield Investments. The<br />

value of this investment at 31 January 2004 of £2,817,360<br />

is reflected in the accounts. This investment was<br />

acquired in accordance with the powers available <strong>to</strong> the<br />

trustees. The charity’s other funds are invested in shortterm<br />

and medium-term deposits.<br />

Reserves strategy<br />

HECSU’s board agreed a Reserves Strategy, the key<br />

elements of which were:<br />

• the setting of a target of increasing annual charitable<br />

spending <strong>to</strong> £1.4m per annum, focusing on long-term<br />

research projects<br />

• the setting up of a Research Panel which would<br />

identify and progress potential research projects<br />

• the setting of upper and lower free reserve limits of<br />

one year’s and six months charitable spend<br />

respectively<br />

• the setting up of a Research Fund, using existing<br />

reserves, <strong>to</strong> fully cover the full anticipated spend of<br />

long-term research projects<br />

• the setting up of a strategic investment reserve <strong>to</strong> fund<br />

potential investment in<strong>to</strong> Graduate <strong>Prospects</strong> Limited<br />

• Graduate <strong>Prospects</strong> Limited <strong>to</strong> make future payments<br />

<strong>to</strong> HECSU via gift aid<br />

14<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


Trustees <strong>report</strong> (continued)<br />

HECSU has a close and continuing relationship with<br />

AGCAS. This body has been undergoing some<br />

considerable change and has kept HECSU informed of its<br />

changes in structure, governance and legal status.<br />

HECSU and AGCAS have agreed a series of Service Level<br />

Agreements <strong>to</strong> regulate relations between the two<br />

bodies. HECSU has received legal opinion that AGCAS<br />

remains a suitable recipient of HECSU funding.<br />

Unrestricted reserves were £8,200,035 as at 31 January<br />

2004 (2003: £8,521,165).<br />

Risk management<br />

Each year a budget is presented <strong>to</strong>, and agreed by, the<br />

board of trustees. The budget process includes a review<br />

of the risks facing the organisation, in line with its<br />

objectives.<br />

A formal risk assessment, supported by an outside<br />

independent expert, was initiated in September 2003,<br />

and this will serve as the basis for a formal ongoing risk<br />

assessment process. A presentation was made <strong>to</strong> the<br />

board in November 2003, securing the involvement of<br />

board members. An internal risk management team has<br />

been formed <strong>to</strong> co-ordinate activity and embed the<br />

process in the organisation. The team will <strong>report</strong><br />

regularly <strong>to</strong> the board.<br />

Principal activities<br />

The company and the group’s principal activities are<br />

publishing and software support. During the year here<br />

were no material changes <strong>to</strong> the policies pursued by the<br />

company.<br />

Results<br />

The group had a negative net movement in funds of<br />

£321,130. The funds carried forward at 31 January 2004<br />

amounted <strong>to</strong> £8,200,035.<br />

Trustees<br />

All trustees are guaran<strong>to</strong>rs of the company with a<br />

maximum liability of £1 each.<br />

Audi<strong>to</strong>rs<br />

In accordance with Section 384 of the Companies Act<br />

1985, a resolution for the re-appointment of KPMG LLP as<br />

audi<strong>to</strong>rs of the company is <strong>to</strong> be proposed at the<br />

forthcoming <strong>Annual</strong> General Meeting.<br />

By order of the board<br />

Professor RF Boucher - Trustee<br />

<strong>Prospects</strong> Ho<strong>use</strong><br />

Booth Street East<br />

Manchester<br />

M13 9EP<br />

Statement of trustees’ responsibilities<br />

Company law requires the trustees <strong>to</strong> prepare financial<br />

statements for each financial year which give a true and<br />

fair view of the state of affairs of the charity and the<br />

group and of the excess of expenditure over income for<br />

that period. In preparing those financial statements, the<br />

trustees are required <strong>to</strong>:<br />

• select suitable accounting policies and then apply<br />

them consistently;<br />

• make judgements and estimates that are reasonable<br />

and prudent;<br />

• state whether applicable accounting standards have<br />

been followed, subject <strong>to</strong> any material departures<br />

disclosed and explained in the financial statements;<br />

• prepare the financial statements on the going concern<br />

basis unless it is inappropriate <strong>to</strong> presume that the<br />

charity will continue in business.<br />

The trustees are responsible for maintaining proper<br />

accounting records which disclose with reasonable<br />

accuracy at any time the financial position of the charity<br />

and which enable them <strong>to</strong> ensure that the financial<br />

statements comply with the Companies Act 1985. They<br />

have general responsibility for taking such steps as are<br />

reasonably open <strong>to</strong> them <strong>to</strong> safeguard the assets of the<br />

charitable company and the group and <strong>to</strong> prevent and<br />

detect fraud and other irregularities.<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

15


Audi<strong>to</strong>rs <strong>report</strong><br />

Independent audi<strong>to</strong>rs’ <strong>report</strong> <strong>to</strong> the members of<br />

Higher Education Careers Services Unit (A company<br />

limited by guarantee)<br />

We have audited the financial statements on pages 17<br />

<strong>to</strong> 30.<br />

This <strong>report</strong> is made solely <strong>to</strong> the charitable company’s<br />

members, as a body, in accordance with Section 235 of<br />

the Companies Act 1985. Our audit work has been<br />

undertaken so that we might state <strong>to</strong> the charitable<br />

company’s members those matters we are required <strong>to</strong><br />

state <strong>to</strong> the members in our audi<strong>to</strong>r’s <strong>report</strong> and for no<br />

other purpose. To the fullest extent permitted by law, we<br />

do not accept or assume responsibility <strong>to</strong> anyone other<br />

than the charitable company and the charitable<br />

company’s members as a body, for our audit work, for<br />

this <strong>report</strong>, or for the opinions we have formed.<br />

Respective responsibilities of trustees and audi<strong>to</strong>rs<br />

The trustees, who are also the direc<strong>to</strong>rs of Higher<br />

Education Careers Services Unit for the purposes of<br />

company law, are responsible for preparing the trustees’<br />

<strong>report</strong> and, as described on page 15, the financial<br />

statements, in accordance with applicable United<br />

Kingdom law and accounting standards. Our responsibilities,<br />

as independent audi<strong>to</strong>rs, are established in the United<br />

Kingdom by statute, the Auditing Practices Board and by<br />

our profession’s ethical guidance.<br />

We <strong>report</strong> <strong>to</strong> you our opinion as <strong>to</strong> whether the financial<br />

statements give a true and fair view and are properly<br />

prepared in accordance with the Companies Act 1985.<br />

We also <strong>report</strong> <strong>to</strong> you if, in our opinion, the trustees’<br />

<strong>report</strong> is not consistent with the financial statements, if<br />

the charity has not kept proper accounting records, if we<br />

have not received all the information and explanations<br />

we require for our audit, or if information specified by<br />

law regarding direc<strong>to</strong>rs’ remuneration and transactions<br />

with the group are not disclosed.<br />

Basis of audit opinion<br />

We conducted our audit in accordance with Auditing<br />

Standards issued by the Auditing Practices Board. An<br />

audit includes examination, on a test basis, of evidence<br />

relevant <strong>to</strong> the amounts and disclosures in the financial<br />

statements. It also includes an assessment of the<br />

significant estimates and judgements made by the<br />

trustees in the preparation of the financial statements,<br />

and of whether the accounting policies are appropriate<br />

<strong>to</strong> the charitable group’s circumstances, consistently<br />

applied and adequately disclosed.<br />

We planned and performed our audit so as <strong>to</strong> obtain all<br />

the information and explanations which we considered<br />

necessary in order <strong>to</strong> provide us with sufficient evidence<br />

<strong>to</strong> give reasonable assurance that the financial<br />

statements are free from material misstatement, whether<br />

ca<strong>use</strong>d by fraud or other irregularity or error. In forming<br />

our opinion we also evaluated the overall adequacy of<br />

the presentation of information in the financial<br />

statements.<br />

Opinion<br />

In our opinion the financial statements give a true and<br />

fair view of the state of the affairs of the charitable<br />

company and the group as at 31 January 2004 and of the<br />

group’s incoming resources and application of resources,<br />

including its income and expenditure, in the year then<br />

ended and have been properly prepared in accordance<br />

with the Companies Act 1985.<br />

KPMG LLP Chartered Accountants Registered Audi<strong>to</strong>r<br />

Consolidated summary income and expenditure account<br />

Note 2004 2003<br />

£ £<br />

Gross income of continuing operations 324,466 305,921<br />

Non charitable trading activities:<br />

net (expenditure)/income from continuing<br />

activities 3 (41,440) 199,512<br />

(41,440) 199,512<br />

Net income of continuing operations 283,026 505,433<br />

Total expenditure of continuing operations 4 (1,088,220) (973,813)<br />

Net expenditure for the year (805,194) (468,380)<br />

16<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


The summary income and expenditure account is derived from the statement of financial activities where<br />

detailed analysis of the income and expenditure is provided.<br />

Turnover of non-charitable trading activities amounted <strong>to</strong> £5,265,065 (2003: £5,848,561). A detailed analysis of the<br />

trading results is shown in note 3.<br />

Income and expenditure <strong>to</strong>tals are shown after eliminating inter-company trading.<br />

Consolidated statement of financial activities for the year ended 31 January 2004<br />

Note 2004 2003<br />

£ £<br />

Incoming resources<br />

Incoming resources from activities for<br />

generating funds<br />

- Publications 3,109 15,941<br />

- <strong>Annual</strong> contributions 182,922 199,046<br />

Activities for generating funds 186,031 214,987<br />

Commercial trading operations 5,265,065 5,432,175<br />

Investment income 8 130,200 158,921<br />

Total incoming resources 5,581,296 5,806,083<br />

Less: cost of generating funds:<br />

Commercial trading operations (5,298,270) (5,300,650)<br />

Net incoming resources available<br />

for charitable application 283,026 505,433<br />

Charitable expenditure<br />

Grants payable in furtherance of the<br />

charity’s object 4 (274,839) (188,145)<br />

Costs of activities in furtherance of the<br />

charity’s object 4 (605,871) (557,750)<br />

Resources expended on managing and<br />

administering the charity 4 (207,510) (227,918)<br />

Total charitable expenditure (1,088,220) (973,813)<br />

Total resources expended (6,386,490) (6,274,463)<br />

Net outgoing resources (805,194) (468,380)<br />

Gains/(losses) on revaluations of investment assets 12 484,064 (542,558)<br />

Net movement in funds 7 (321,130) (1,010,938)<br />

Total unrestricted funds brought forward 8,521,165 9,532,103<br />

Total unrestricted funds carried forward 8,200,035 8,521,165<br />

All funds are unrestricted income funds and relate <strong>to</strong> continuing operations.<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

17


Consolidated balance sheet at 31 January 2004<br />

Note 2004 2003<br />

£ £ £ £<br />

Fixed assets<br />

Tangible assets 11 1,885,754 1,970,555<br />

Investments 12 2,817,360 2,333,296<br />

4,703,114 4,303,851<br />

Current assets<br />

S<strong>to</strong>cks 13 15,466 4,665<br />

Deb<strong>to</strong>rs 14 673,530 647,601<br />

Cash at bank and in hand 3,987,722 4,762,954<br />

4,676,718 5,415,220<br />

Credi<strong>to</strong>rs: amounts falling due<br />

within one year 15 (1,179,797) (1,197,906)<br />

Net current assets 3,496,921 4,217,314<br />

Net assets 8,200,035 8,521,165<br />

Represented by:<br />

Unrestricted funds 8,200,035 8,521,165<br />

These financial statements were approved by the Board of Trustees on 12 May 2004 and were signed on its behalf<br />

by:<br />

Professor R F Boucher<br />

Trustee<br />

18<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


Charitable company balance sheet at 31 January 2004<br />

Note 2004 2003<br />

£ £ £ £<br />

Fixed assets<br />

Tangible assets 11 1,556,434 1,599,702<br />

Investments 12 3,417,360 2,933,296<br />

4,973,794 4,532,998<br />

Current assets<br />

Deb<strong>to</strong>rs 14 359,300 276,598<br />

Cash at bank and in hand 3,987,722 4,603,882<br />

4,347,022 4,880,480<br />

Credi<strong>to</strong>rs: amounts falling<br />

due within one year 15 (703,314) (807,942)<br />

Net current assets 3,643,708 4,072,538<br />

Net assets 8,617,502 8,605,536<br />

Represented by:<br />

Unrestricted funds 8,617,502 8,605,536<br />

These financial statements were approved by the Board of Trustees on 12 May 2004 and were signed on its behalf<br />

by:<br />

Professor R F Boucher<br />

Trustee<br />

Consolidated cash flow statement for the year ended 31 January 2004<br />

Note 2004 2003<br />

£ £ £ £<br />

Cash outflow from<br />

operating activities (833,348) (458,168)<br />

Returns on investments and<br />

servicing of finance<br />

Investment income received 130,200 158,921<br />

Capital expenditure and<br />

financial investment<br />

Purchase of tangible fixed assets (181,533) (373,157)<br />

Receipts from repayments of CVCP loan - 20,000<br />

(181,533) (353,157)<br />

Decrease in cash in the year 18 (884,681) (652,404)<br />

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19


Reconciliation of net cash flow <strong>to</strong> movement in net funds<br />

for the year ended 31 January 2004<br />

2004 2003<br />

Note £ £<br />

Decrease in cash in the year (884,681) (652,404)<br />

Movement in net funds in the year (884,681) (652,404)<br />

Net funds at the start of the year 18 4,762,954 5,415,358<br />

Net funds at the end of the year 18 3,878,273 4,762,954<br />

Reconciliation of net resources <strong>to</strong> cash flow from operating activities<br />

for the year ended 31 January 2004<br />

2004 2003<br />

£ £<br />

Net outgoing resources (805,194) (468,380)<br />

Increase in s<strong>to</strong>cks (10,801) (1,445)<br />

(Increase)/decrease in deb<strong>to</strong>rs (25,929) 15,842<br />

Decrease in credi<strong>to</strong>rs (127,558) (113,369)<br />

Depreciation 262,502 266,849<br />

Loss on disposal of fixed assets 3,832 1,256<br />

Net investment income (130,200) (158,921)<br />

Net cash outflow from operating activities (833,348) (458,168)<br />

20<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


Notes (forming part of the financial statements)<br />

1 Status of charitable company and liability<br />

of Trustees<br />

Higher Education Careers Services Unit is a registered<br />

charity and a company limited by guarantee. Each trustee<br />

undertakes <strong>to</strong> contribute <strong>to</strong> the assets of the company in<br />

the event of it being wound up. This sum shall not exceed<br />

£1 each.<br />

2 Accounting policies<br />

The following accounting policies have been applied<br />

consistently in dealing with items which are considered<br />

material in relation <strong>to</strong> the group’s financial statements.<br />

The group has followed the transitional arrangements of<br />

FRS 17 ‘Retirement Benefits’ in these financial statements.<br />

Basis of preparation<br />

The financial statements have been prepared in<br />

accordance with applicable accounting standards, the<br />

Companies Act 1985, in accordance with the Statement of<br />

Recommended Practice for Accounting and Reporting by<br />

Charities (SORP) issued in Oc<strong>to</strong>ber 2000, and under<br />

his<strong>to</strong>rical cost accounting rules, except for the revaluation<br />

of listed investments.<br />

Basis of consolidation<br />

The consolidated financial statements include financial<br />

statements of the charitable company and its subsidiary<br />

undertakings made up <strong>to</strong> 31 January 2004. The<br />

acquisition method of accounting has been adopted.<br />

Under Section 230(4) of the Companies Act 1985 and<br />

paragraph 304 of SORP 2000 the charitable company is<br />

exempt from the requirement <strong>to</strong> present its own<br />

Statement of Financial Activities or income and<br />

expenditure account.<br />

Investments<br />

In the company’s financial statements, investments in<br />

subsidiary undertakings are stated at cost less amounts<br />

written off.<br />

Listed investments are included at market value. The<br />

movements in market value are shown in the<br />

consolidated Statement of Financial Activities as an<br />

unrealised gain or loss on investment assets.<br />

Tangible fixed assets and depreciation<br />

Depreciation is provided <strong>to</strong> write off the cost less the<br />

estimated residual value of tangible fixed assets by equal<br />

instalments over their estimated <strong>use</strong>ful economic lives as<br />

follows:<br />

Buildings - 2% per annum<br />

Printing equipment - 10% per annum<br />

Plant and computer<br />

equipment - 33.33% per annum<br />

Fixtures and fittings - 20% - 33.33% per<br />

annum<br />

S<strong>to</strong>cks and work in progress<br />

S<strong>to</strong>cks and work in progress are stated at the lower of<br />

cost and net realisable value.<br />

Unrestricted funds<br />

These are funds which can be <strong>use</strong>d in accordance with<br />

charitable objects at the discretion of the trustees.<br />

Incoming resources<br />

Income from commercial activities and annual<br />

contributions are included in the period in which the<br />

group becomes entitled <strong>to</strong> receipt.<br />

Interest receivable<br />

Interest is included when receivable by the group.<br />

Resources expended<br />

Resources expended are included in the Statement of<br />

Financial Activities on an accruals basis. Certain<br />

expenditure which is directly attributable <strong>to</strong> specific<br />

activities has been included in those cost categories.<br />

Certain other costs, which are attributable <strong>to</strong> more than<br />

one activity, are apportioned across cost categories on the<br />

basis of an estimate of the proportion of time spent by<br />

staff on those activities.<br />

Taxation<br />

The company is a registered charity and by virtue of its<br />

trading activities being in fulfilment of the objects of the<br />

charitable company, the charitable company is exempt<br />

from corporation tax on all charitable activities. The<br />

charge for taxation on the subsidiary company’s non<br />

charitable activities is based on the result for the year.<br />

Post-retirement benefits<br />

The group participates in two pension schemes providing<br />

benefits based on final pensionable pay. The assets of<br />

these schemes are held separately from those of the<br />

group. As the company is unable <strong>to</strong> identify its share of<br />

the underlying assets and liabilities of these schemes on a<br />

consistent and reasonable basis it therefore, as required<br />

by FRS 17 ‘Retirement Benefits’, accounts for the schemes<br />

as if they were defined contribution schemes. As a result,<br />

the amount charged <strong>to</strong> the profit and loss account<br />

represents contributions payable <strong>to</strong> the schemes in<br />

respect of the accounting period.<br />

Jointly conducted activities<br />

The group’s share of surpl<strong>use</strong>s arising on jointly<br />

conducted activities has been included on a receivable<br />

basis.<br />

Cash<br />

Cash, for the purpose of the cash flow statement,<br />

comprises cash in hand and deposits repayable on<br />

demand, less overdrafts repayable on demand.<br />

Leases<br />

Operating lease rentals are charged <strong>to</strong> the profit and loss<br />

account on a straight line basis over the period of the<br />

lease.<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

21


3 Net income from trading activities of subsidiaries<br />

The charitable company has one wholly owned trading subsidiary which is incorporated in the United Kingdom. Graduate<br />

<strong>Prospects</strong> Limited (formerly CSU Limited) operates in the publishing and software support industry. The company pays all<br />

its profits <strong>to</strong> Higher Education Careers Services Unit by gift aid. A summary of the trading results is shown below.<br />

2004 2003<br />

£ £<br />

Turnover 5,265,065 5,848,561<br />

Cost of sales (2,526,155) (1,836,130)<br />

Gross profit 2,738,910 4,012,431<br />

Selling and distribution costs (1,525,997) (1,742,965)<br />

Administration expenses (1,246,118) (2,137,941)<br />

Net interest (payable)/receivable (8,235) 67,987<br />

Net (loss)/profit (41,440) 199,512<br />

Gift Aid payment <strong>to</strong><br />

Higher Education Careers Services Unit - (217,621)<br />

Loss absorbed by subsidiary (41,440) (18,109)<br />

The assets and liabilities<br />

of the subsidiary were:<br />

2004 2003<br />

£ £<br />

Fixed assets 329,325 370,861<br />

Current assets 678,930 784,268<br />

Credi<strong>to</strong>rs: amounts falling<br />

due within one year (872,840) (978,274)<br />

Total net assets 135,415 176,855<br />

22<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


4 Analysis of resources expended<br />

Grant expenditure<br />

2004 2003<br />

Recipient: £ £<br />

NICEC 20,013 56,732<br />

Hero 21,013 20,500<br />

NPC research - 12,000<br />

Cheri - 25,875<br />

Lifelong Learning 77,988 38,000<br />

Cas & Diversity 70,000 14,348<br />

UUK - 20,000<br />

LTSN 21,000 -<br />

Moving On 32,645 -<br />

Merseyside Diversity Project 32,000 -<br />

Other 180 690<br />

274,839 188,145<br />

Grants were made for the following:<br />

2004 2003<br />

£ £<br />

Research in the furtherance of charity’s objects 253,826 146,955<br />

Provision of support <strong>to</strong> member institutions 21,013 41,190<br />

274,839 188,145<br />

2004 2003<br />

£ £<br />

Direct charitable expenditure:<br />

Distributions <strong>to</strong> AGCAS 239,069 224,586<br />

AGCAS information booklets and support activities 366,802 333,164<br />

605,871 557,750<br />

AGCAS is a registered charity based at the University of Sheffield, which engages in similar activities <strong>to</strong> those of HECSU.<br />

2004 2003<br />

Management and administration expenditure: £ £<br />

Salaries and related costs 138,697 52,063<br />

Premises costs 16,191 7,179<br />

Other 52,622 43,974<br />

Exceptional cost (see note 7) - 124,702<br />

207,510 227,918<br />

5 Remuneration of trustees<br />

None of the trustees, nor any persons connected with them, received any remuneration or were<br />

reimbursed any expenses in respect of their services <strong>to</strong> the group in the current or preceding year.<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

23


6 Staff numbers and costs<br />

The average number of persons employed by the group (excluding trustees) during the year,<br />

analysed by category was as follows:<br />

Number of employees<br />

2004 2003<br />

Office and management 92 93<br />

The aggregate payroll costs of these<br />

persons were as follows:<br />

2004 2003<br />

£ £<br />

Wages and salaries 2,343,353 2,158,667<br />

Social security costs 182,328 157,147<br />

Other pension costs (see note 16) 126,062 40,926<br />

2,651,743 2,356,740<br />

Remuneration of higher paid staff earning in excess of £50,000, excluding employer’s pension contributions<br />

were in the following ranges:<br />

2004 2003<br />

£ £<br />

£50,000-£60,000 1 1<br />

£70,000-£80,000 1 1<br />

2 2<br />

All employees earning more than £50,000 participated in the pension scheme.<br />

7 Net movement in funds<br />

Net movement in funds is stated<br />

2004 2003<br />

£ £<br />

after charging:<br />

Audi<strong>to</strong>r’s remuneration:<br />

Audit services – group 11,400 11,000<br />

Audit services – parent 6,000 6,000<br />

Depreciation 262,502 266,849<br />

Other operating lease rentals 14,945 10,200<br />

Loss on sale of tangible fixed assets 3,832 1,256<br />

Exceptional cost relating <strong>to</strong> write off of<br />

pension prepayment - 124,702<br />

24<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


8 Investment income<br />

2004 2003<br />

Group Charitable Group Charitable<br />

company<br />

company<br />

£ £ £ £<br />

Bank interest<br />

- charitable company 138,435 138,435 90,934 84,825<br />

- trading subsidiaries (8,235) - 67,987 -<br />

130,200 138,435 158,921 84,825<br />

9 Jointly conducted activities<br />

Together with AGCAS and the Association of Graduate Recruiters, the group is involved in the organisation of a series of<br />

specialist fairs and career conferences. The group’s share of the income and expenditure on any event is generally one third.<br />

10 Covenanted payments received from subsidiary undertakings<br />

The company’s trading subsidiary undertaking did not gift aid a payment <strong>to</strong> the Higher Education Careers Services Careers Unit<br />

in this accounting period due <strong>to</strong> the generation of taxable losses. In the prior year a gift aid payment was made of a sum equal<br />

<strong>to</strong> taxable profits of the company for that year of £217,621.<br />

11 Tangible fixed assets<br />

Group<br />

Freehold Printing Plant and Fixtures and Total<br />

buildings equipment computer fittings<br />

equipment<br />

£ £ £ £ £<br />

Cost<br />

At beginning of year 1,750,704 136,061 1,204,542 222,398 3,313,705<br />

Additions - 87,955 87,243 6,335 181,533<br />

Disposals - (64,584) - (2,131) (66,715)<br />

At end of year 1,750,704 159,432 1,291,785 226,602 3,428,523<br />

Depreciation<br />

At beginning of year 172,178 119,968 878,470 172,534 1,343,150<br />

Charge for the year 35,014 23,101 178,486 25,901 262,502<br />

On disposals - (61,224) - (1,659) (62,883)<br />

At end of year 207,192 81,845 1,056,956 196,776 1,542,769<br />

Net book value<br />

At 31 January 2004 1,543,512 77,587 234,829 29,826 1,885,754<br />

At 31 January 2003 1,578,526 16,093 326,072 49,864 1,970,555<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

25


11 Tangible fixed assets (continued)<br />

The group net book value at 31 January 2004 represnets fixed asssets <strong>use</strong>d for:<br />

Freehold Printing Plant and Fixtures and Total<br />

buildings equipment computer fittings<br />

equipment<br />

£ £ £ £ £<br />

Direct charitable<br />

purposes 1,543,512 - 3,805 9,117 1,556,434<br />

Other purposes<br />

Management and<br />

administration - 77,587 231,024 20,709 329,320<br />

1,543,512 77,587 234,829 29,826 1,885,754<br />

Charitable company<br />

Freehold Plant and Fixtures and Total<br />

buildings computer fittings<br />

equipment<br />

£ £ £ £<br />

Cost<br />

At beginning of year 1,750,704 15,302 32,348 1,798,354<br />

Additions - 1,365 529 1,894<br />

Disposals - - (465) (465)<br />

At end of year 1,750,704 16,667 32,412 1,799,783<br />

Depreciation<br />

At beginning of year 172,178 9,337 17,137 198,652<br />

Charge for year 35,014 3,525 6,484 45,023<br />

Disposals - - (326) (326)<br />

At end of year 207,192 12,862 23,295 243,349<br />

Net book value<br />

At 31 January 2004 1,543,512 3,805 9,117 1,556,434<br />

At 31 January 2003 1,578,526 5,965 15,211 1,599,702<br />

26<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


12 Investments<br />

Group 2004<br />

Indirect investment in quoted UK investments<br />

£<br />

Acquisition at cost 3,000,000<br />

Net loss on revaluation at 31 January 2004 (182,640)<br />

Market value at 31 January 2004 2,817,360<br />

Company Shares in Indirect investment Total<br />

subsidiary<br />

in quoted UK<br />

undertakings<br />

investments<br />

£ £ £<br />

At 31 January 2003 600,000 2,333,296 2,933,296<br />

Net gains on revaluation - 484,064 484,064<br />

Market value at 31 January 2004 600,000 2,817,360 3,417,360<br />

The following companies, all of which are registered in England, are wholly owned by the company, either<br />

directly or indirectly.<br />

Principal activity Percentage of Shareholder’s £Profit/(loss)<br />

ordinary share funds (deficit) for the year<br />

capital held at 31 January<br />

2004<br />

CSU (Publications) Ltd* Dormant 100% 435,035 -<br />

CSU (Software Support) Ltd* Dormant 100% (239,878) -<br />

Campus Print Ltd* Dormant 100% (148,038) -<br />

National Council for<br />

Work Experience* Dormant Sole member - -<br />

£<br />

Graduate <strong>Prospects</strong> Limited<br />

Publishing and<br />

software support 100% 135,415 (41,440)<br />

*Share capital held by Graduate <strong>Prospects</strong> Limited<br />

In the opinion of the direc<strong>to</strong>rs the value of the investments is not less than that stated in the financial statments.<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

27


13 S<strong>to</strong>cks<br />

Group 2004 2003<br />

£ £<br />

Work in progress 15,466 4,665<br />

The charitable company holds no s<strong>to</strong>cks.<br />

14 Deb<strong>to</strong>rs<br />

2004 Charitable 2003 Charitable<br />

Group company Group company<br />

£ £ £ £<br />

Trade deb<strong>to</strong>rs 510,665 7,866 473,760 11,602<br />

Other deb<strong>to</strong>rs 78,358 2,200 65,587 15,147<br />

Amounts owed by<br />

subsidiary undertakings - 349,234 - 249,849<br />

Prepayments and<br />

accrued income 84,507 - 108,254 -<br />

673,530 359,300 647,601 276,598<br />

All deb<strong>to</strong>rs fall due within one year<br />

15 Credi<strong>to</strong>rs: amounts falling due within one year<br />

2004 2003<br />

Group Charitable Group Charitable<br />

company<br />

company<br />

£ £ £ £<br />

Bank overdraft 109,449 - - -<br />

Trade credi<strong>to</strong>rs 155,279 - 282,453 -<br />

Other credi<strong>to</strong>rs 317,635 247,566 470,238 431,877<br />

Accruals and<br />

deferred income 597,434 455,748 445,215 376,065<br />

1,179,797 703,314 1,197,906 807,942<br />

28<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


15 Credi<strong>to</strong>rs: amounts falling due within one year (continued)<br />

Group Charitable<br />

Company<br />

£ £<br />

Deferred income<br />

Balance at beginning of year 87,620 87,620<br />

Amount released <strong>to</strong> incoming resources (87,620) (87,620)<br />

Amount deferred in year 97,295 97,295<br />

Balance at end of year 97,295 97,295<br />

Deferred income comprises contribution for membership services <strong>to</strong> be provided in future accounting periods.<br />

16 Pension arrangements<br />

The employees of the group are members of either the University of Manchester Superannuation Scheme (UMSS) or the<br />

Universities Superannuation Scheme (USS). These schemes provide benefits based on final pensionable pay, contributions being<br />

charged <strong>to</strong> the profit and loss account so as <strong>to</strong> spread the cost of pensions over employees’ working lives with the group. The<br />

schemes are defined benefit schemes which are externally funded and the assets of the schemes are held separately from the<br />

group. The contributions are determined by a qualified actuary on the basis of triennial valuations using the aggregate method.<br />

The pension costs are assessed using the projected unit method. The assumptions and other data, which have the most<br />

significant effect on the determination of the contribution levels are as follows:<br />

UMSS<br />

USS<br />

Investment returns per annum 5.2% 5.5%<br />

Salary scale increases per annum 3.4% 3.5%<br />

Pension increases per annum 2.4% 2.5%<br />

Market value of assets at date of last valuation £205m £18,815m<br />

Proportion of members’ accrued benefits covered<br />

by the actuarial value of the assets 152% 108%<br />

Date of latest actuarial valuation 31 July 2001 31 March 1999<br />

As a result of the surplus identified in the latest actuarial valuations, the principal employer enjoyed a contributions holiday that<br />

ended part way through the year.<br />

In <strong>to</strong>tal, the contributions paid by the group during the period were £126,062 (2003: £40,926). There were no prepaid or<br />

accrued contributions at the end of either the current or preceding year.<br />

Whilst the company continues <strong>to</strong> account for pension costs in accordance with Statement of Standard Accounting Practice 24<br />

“Accounting for pension costs”, under Financial Reporting Standard 17 “Retirement benefits”, the following transitional<br />

disclosures are required in respect of the UMSS:<br />

The valuation at 31 July 2001 was updated by the actuary on an FRS 17 basis as at 31 July 2002 and 2003.<br />

The major assumptions <strong>use</strong>d in this valuation were:<br />

2003 2002<br />

Rates of increase in salaries 3.5% 3.4%<br />

Rate of increase in pensions in payment 2.5% 2.4%<br />

Discount rate 5.3% 5.9%<br />

Inflation assumption 2.5% 2.4%<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements<br />

29


The assumptions <strong>use</strong>d by the actuary are the best estimates chosen from a range of possible actuarial assumptions, which due<br />

<strong>to</strong> the timescale covered may not necessarily be borne out in practice on a consistent and reasonable basis.<br />

Beca<strong>use</strong> the group is unable <strong>to</strong> identify its share of the assets and liabilities of these schemes on a reasonable and consistent<br />

basis, as permitted by FRS 17 “Retirement Benefits” the schemes will continue <strong>to</strong> be accounted for by group as if they were<br />

defined contribution schemes. As a result the amount charged <strong>to</strong> the profit and loss account represents the contributions<br />

payable <strong>to</strong> the scheme in respect of the relevant accounting period. The transitional disclosures prepared by the actuaries for<br />

the principal employer in accordance with Financial Reporting Standard 17, show that the schemes are in surplus.<br />

17 Operating lease commitments<br />

<strong>Annual</strong> commitments under non-cancellable operating leases are as follows:<br />

Group and company<br />

Land and buildings<br />

2004 2003<br />

Leases which expire: £ £<br />

After more than 5 years 14,945 10,200<br />

18 Analysis of net debt<br />

At beginning of year Cash flow At end of year<br />

£ £ £<br />

Cash in hand, at bank 4,762,954 (775,232) 3,987,722<br />

Overdrafts - (109,449) (109,449)<br />

Total 4,762,954 (884,681) 3,878,273<br />

30<br />

annual <strong>report</strong> - trustees’ <strong>report</strong> and consolidated financial statements


Graduate <strong>Prospects</strong> Employees as at 31 January 2004<br />

* indicates executive direc<strong>to</strong>rs of Graduate <strong>Prospects</strong> Ltd,<br />

the trading company<br />

Chief Executive: Mike Hill*<br />

PA: Kay Rone<br />

HECSU Research Manager: Jane Artess<br />

Financial Controller: Steven Bluck*<br />

Assistant Accountant: Craig Ridge<br />

Credit Controller: Andrew Bebbing<strong>to</strong>n<br />

Purchase Ledger Clerk: Angela Holt<br />

Assistant Credit Controller: Karen Fernyhough<br />

Head of Sales and E-Commerce: Allan Brown<br />

Tele-sales Manager: Susan Rains<br />

Sales Managers: Mike Pope, Andy Grady<br />

Business Development Manager: Natalie Cunningham<br />

Account Manager: Cathy Campbell<br />

Senior Account Executives: Simon Castell,<br />

Louis Koonjean, Joanna Spencer<br />

Account Executives: Matt Adams, John Beaver,<br />

Ian Dowie, Sarah Dennis, Steven Eve, Dawn Hamer,<br />

Kathryn O’Neill, Lisa Protano, Rick Riley<br />

Trainee Sales Executives: John Bellerby, Adam Butters,<br />

Stephen Murdoch, Louise Wilson<br />

employee list<br />

Personnel Manager: Mildred Ross<br />

Personnel Officer: Julia O’Dowd<br />

Facilities Officer: Ray Rawlinson<br />

Receptionist/Sales Administra<strong>to</strong>r: Anne Kelly<br />

Student/Graduate Communications Manager: Leon<br />

March<br />

Head of Marketing Communications: Julie Ingham<br />

Senior Marketing Executives: Sarah Kite &<br />

Rachel Shipley<br />

Marketing Communications Executives:<br />

Karen McCrackle & Nicola Mileham<br />

Marketing Communications Assistant: Fazal Aslam<br />

Despatch Co-ordina<strong>to</strong>r: Mike Threlfall<br />

Head of Publishing & Product Management:<br />

Jayne Rowley<br />

Product Management:<br />

Projects Manager: Carl Miles<br />

Product Managers: Helen Cartwright, Paul Naylor,<br />

Paul Rawson, Ian Turk<br />

Placement Student: Daniel Greenall<br />

Postgraduate Business Unit:<br />

Postgraduate Business Unit Manager: James Townsley<br />

Postgraduate Project Officer: Andy Harris<br />

Postgraduate Sales: Emma Irving, Michelle Jarvis,<br />

Alison Smith, Emily Stringer, Clare Wedren<br />

National Council for Work Experience:<br />

Direc<strong>to</strong>r: Liz Rhodes, MBE<br />

Placement Student: Christine Shone<br />

Content Team:<br />

Publishing Manager: Chris Rea<br />

Edi<strong>to</strong>rs: Emma Bartley, Andrew Shanahan,<br />

Graham Trickey, Joanne O’Connor<br />

Senior Designer: Simon Gurnhill<br />

Designer: Lisa Jackson<br />

Advertising Processing Controller: Steve Pickering<br />

Advertising Processing Executives: Tracey Jones,<br />

Peter Jury, Sandra Merrell, Sharon Wal<strong>to</strong>n<br />

Project Manager, Graduate <strong>Prospects</strong> Connect:<br />

Jeremy Williams<br />

Head of IT: Mark Watts<br />

Deputy IT Manager: Richard Sandell<br />

Senior Software Engineers: Suzan Allen, Chris Dean,<br />

John Hooper, Mark Reeves, Andy Rubio,<br />

Jonathan Whitehead<br />

Software Engineer: Guy Chester, Philip Harper,<br />

Samantha Royse, Gareth Robinson<br />

Systems Designer: Michael Bryant<br />

E-Services Manager: Dave Sherwin<br />

Student Placement: Adnan Mian, Paminder Goshal<br />

Computer Services Manager: Kalpesh Vadera<br />

Computer Support Technicians: Sunil Patel, Rob Dale<br />

Internet Business Manager: Sinéad McGovern<br />

Senior Web Designer: Peter Hill<br />

Web Designer: John Ossoway, Richard Smith<br />

Head of Guidance & Information Services: Vacant<br />

Careers Service Liaison Manager: Christine Tomkinson<br />

Careers Services Officers: Mike Cox, Liz Hagger,<br />

Diane Smith<br />

E-Guidance Manager: Lucy Madahar<br />

E-Guidance Executive: Karen Baird<br />

GIS Administra<strong>to</strong>r: Penny Bartlett<br />

IDD Manager: Claire Basinger<br />

IDD Deputy Manager: Jane Mansfield<br />

Intranet Knowledge Co-ordina<strong>to</strong>r: Lisa Ward<br />

Labour Market Analyst: Charlie Ball<br />

Labour Market Co-ordina<strong>to</strong>r: Pearl Mok<br />

Market Research Information Officer: Colin Law<strong>to</strong>n<br />

Database Officer: Julie Maybury/Martin Gresty<br />

Information Co-ordina<strong>to</strong>r: Stephen Morrin,<br />

Information Executive: Ruth Ea<strong>to</strong>n<br />

Information Assistant: Suzanne Heaven<br />

IDD Design & Production: Chris Hicks<br />

annual <strong>report</strong> - employee list<br />

31


Subscriber List<br />

subscriber list<br />

University of Aberdeen<br />

University of Abertay Dundee<br />

The University of Wales, Aberystwyth<br />

APU<br />

Arts Institute Bournemouth<br />

As<strong>to</strong>n University<br />

University of Wales, Bangor<br />

University of Bath<br />

Bath Spa University College<br />

Queen's University Belfast<br />

Bell College of Technology<br />

Birmingham College of Food, Tourism and<br />

Creative Studies<br />

University of Birmingham<br />

Bol<strong>to</strong>n Institute<br />

Bournemouth University<br />

University of Bradford<br />

University of Brigh<strong>to</strong>n<br />

University of Bris<strong>to</strong>l<br />

Brunel University<br />

University of Buckingham<br />

Buckinghamshire Chilterns University College<br />

University of Cambridge<br />

Canterbury Christ Church University College<br />

Cardiff University<br />

University of Wales Institute, Cardiff<br />

University of Central England in Birmingham<br />

University of Central Lancashire<br />

University College Chester<br />

University College Chichester<br />

City University<br />

University College Cork<br />

Coventry University<br />

Cranfield University<br />

De Montfort University<br />

University of Derby<br />

Dublin City University<br />

Dublin Institute of Technology<br />

Dublin University, Trinity College<br />

University College Dublin<br />

University of Dundee<br />

University of Durham<br />

University of East Anglia<br />

University of East London<br />

Edge Hill<br />

University of Edinburgh<br />

University of Essex<br />

University of Exeter<br />

Falmouth College of Arts<br />

Galway, National University of Ireland<br />

University of Glamorgan<br />

Glasgow Caledonian University<br />

University of Glasgow<br />

University of Gloucestershire<br />

Harper Adams University College<br />

Heriot-Watt University, Edinburgh<br />

University of Hertfordshire<br />

University of Huddersfield<br />

University of Hull<br />

Imperial College London<br />

Keele University<br />

University of Kent<br />

Kent Institute of Art & Design<br />

Winchester University College<br />

Kings<strong>to</strong>n University<br />

University of Wales, Lampeter<br />

Lancaster University<br />

Lancaster University Management School<br />

University of Leeds<br />

Leeds Metropolitan University<br />

University of Leicester<br />

University of Limerick<br />

University of Lincoln<br />

Liverpool Hope<br />

University of Liverpool<br />

Liverpool John Moores University<br />

Unviversity of the Arts London<br />

London Metropolitan University<br />

London South Bank University<br />

University of London Careers Service (ULCS)<br />

Central Careers Service (ULCS)<br />

Goldsmiths College (ULCS)<br />

King's College London (ULCS)<br />

London School of Economics (ULCS)<br />

Queen Mary University of London (ULCS)<br />

Royal Holloway University of London (ULCS)<br />

School of Oriental & African Studies (ULCS)<br />

University College London (ULCS)<br />

Loughborough University<br />

University of Lu<strong>to</strong>n<br />

University of Manchester<br />

UMIST<br />

Manchester Metropolitan University<br />

Middlesex University<br />

Napier University<br />

National University of Ireland, Maynooth<br />

University of Newcastle upon Tyne<br />

Newman College of Higher Education<br />

University of Wales College, Newport<br />

North East Wales Institute<br />

University College Northamp<strong>to</strong>n<br />

Northumbria University<br />

University of Nottingham<br />

Nottingham Trent University<br />

Open University<br />

Oxford University<br />

Oxford Brookes University<br />

University of Paisley<br />

University of Plymouth<br />

University of Portsmouth<br />

Queen Margaret University College<br />

University of Reading<br />

Robert Gordon University<br />

Roehamp<strong>to</strong>n, University of Surrey<br />

Royal Agricultural College<br />

University of St Andrews<br />

College of St Mark & St John<br />

St Martin's College<br />

St Mary's College<br />

St Mary's University College, Belfast<br />

University of Salford<br />

University of Sheffield<br />

Sheffield Hallam University<br />

University of Southamp<strong>to</strong>n<br />

Southamp<strong>to</strong>n Institute<br />

Staffordshire University<br />

Stranmillis College<br />

University of Stirling<br />

University of Strathclyde<br />

University of Sunderland<br />

Surrey Institute of Art and Design<br />

University of Surrey<br />

University of Sussex<br />

Swansea Institute of Higher Education<br />

University of Wales Swansea<br />

University of Teesside<br />

Thames Valley University<br />

Trinity and All Saints' College<br />

Trinity College, Carmarthen<br />

University of Ulster, Jordans<strong>to</strong>wn<br />

University of Warwick<br />

University of the West of England, Bris<strong>to</strong>l<br />

University of Westminster<br />

University of Wolverhamp<strong>to</strong>n<br />

University College Worcester<br />

Writtle College of Higher Education<br />

University of York<br />

York St John College<br />

Affiliate members<br />

Barnsley College<br />

Basings<strong>to</strong>ke College of Technology<br />

Bishop Bur<strong>to</strong>n College<br />

Blackburn College<br />

Blackpool and The Fylde College<br />

Bradford College<br />

Carlisle College<br />

City College Manchester<br />

Colchester Institute<br />

Cornwall College Camborne<br />

Croydon College<br />

Doncaster College<br />

Dundalk Institute of Technology<br />

Dun Laoghaire Institute of Art, Design, and<br />

Technology<br />

Exeter College<br />

Falkirk College of Further & Higher Education<br />

Farnborough College of Technology<br />

Galway-Mayo Institute of Technology<br />

Gateshead College<br />

Glasgow School of Art<br />

Hull College<br />

Leeds College of Art and Design<br />

Limerick Institute of Technology<br />

Lincoln College<br />

Llandrillo College<br />

Manchester College of Arts and Technology<br />

(MANCAT)<br />

Mid Kent College of HE & FE<br />

National College of Ireland<br />

New College Durham<br />

North East Surrey College of Technology<br />

Norwich School of Art and Design<br />

Norwich City College<br />

Plymouth College of Art and Design<br />

Reading College & School of Arts & Design<br />

Institute of Technology Sligo<br />

Solihull College<br />

Somerset College of Arts & Technology<br />

South East Essex College<br />

S<strong>to</strong>ckport College of FE and HE<br />

Suffolk College<br />

Swindon College<br />

Institute of Technology, Tallaght<br />

Truro College<br />

Waterford Institute of Technology<br />

York College<br />

The College of Law, Guildford<br />

Overseas members<br />

University of Hong Kong<br />

Hong Kong Polytechnic University<br />

32<br />

annual <strong>report</strong> - subscriber list


<strong>Annual</strong> Direc<strong>to</strong>ries of<br />

Graduate Opportunities<br />

<strong>Prospects</strong> Direc<strong>to</strong>ry<br />

The official direc<strong>to</strong>ry of graduate employment<br />

<strong>Prospects</strong> Pocket Direc<strong>to</strong>ry<br />

A pocket-sized, updated direc<strong>to</strong>ry of<br />

graduate employers published in January<br />

Vacancy Magazines<br />

<strong>Prospects</strong> Finalist<br />

The leading national vacancy magazine dedicated <strong>to</strong><br />

job vacancy and careers information for final year<br />

students. Published five times a year<br />

<strong>Prospects</strong> Today<br />

Jobs, study and training opportunities for<br />

graduates and professionals<br />

<strong>Prospects</strong> Work Experience<br />

The official magazine of the National Council for Work<br />

Experience. Includes internship and placement vacancies for<br />

pre-final year students<br />

Sec<strong>to</strong>r Specific titles<br />

Job and study publications for specific sec<strong>to</strong>rs, including<br />

titles such as <strong>Prospects</strong> Law, <strong>Prospects</strong> Public Services,<br />

<strong>Prospects</strong> City and Finance, <strong>Prospects</strong> Self-employment,<br />

<strong>Prospects</strong> Technology and Engineering and<br />

<strong>Prospects</strong> Retail and Leisure<br />

Postgraduate Series<br />

<strong>Prospects</strong> Postgraduate Direc<strong>to</strong>ry<br />

The official guide <strong>to</strong> UK postgraduate study<br />

with over 18,500 opportunities plus expert edi<strong>to</strong>rial<br />

<strong>Prospects</strong> Postgraduate Funding Guide<br />

The essential guide <strong>to</strong> funding further study<br />

<strong>Prospects</strong> Postgrad UK<br />

The complete guide <strong>to</strong> further study in the UK for<br />

overseas students<br />

<strong>Prospects</strong> Postgrad<br />

Postgraduate course and research vacancy information for<br />

UK students. Published three times a year<br />

All the above are available in paper and on the<br />

world wide web on www.prospects.ac.uk<br />

Electronic services<br />

e-prospects<br />

A fortnightly e-mail newsletter featuring information<br />

about jobs, study, training and work experience<br />

Jobs/Courses by e-mail or text<br />

Electronic services allowing advertisers and careers services<br />

<strong>to</strong> send e-mail messages and texts <strong>to</strong> job-seeking students and<br />

graduates<br />

CV Matching<br />

An electronic database of candidates, which employers can<br />

search <strong>to</strong> find their ideal candidates<br />

Guidance and Information<br />

Publications & Software<br />

<strong>Prospects</strong> Planner<br />

An internationally-recognised computer-aided careers<br />

guidance system for students and graduates. It can be<br />

accessed from Proxzpecs.ac.uk “What job would suit me”<br />

<strong>Prospects</strong> Net<br />

An extensive integrated web-based administrative <strong>to</strong>ol <strong>to</strong><br />

allow services <strong>to</strong> manage their employer and vacancy data,<br />

their events organising system and e-Guidance support for<br />

their students and graduates. Registered studnets can easily<br />

be notified of vacancies and events.<br />

STATuS<br />

An up-<strong>to</strong>-date administrative package that enables services <strong>to</strong><br />

complete their DLHE returns. Available <strong>to</strong> all member services<br />

<strong>Prospects</strong> e-guidance<br />

Free, personalised online careers guidance services for<br />

graduates, including E-mail a Careers Consultant, Talk <strong>to</strong><br />

Graduates Online and Careers Chat Live<br />

Other Publications<br />

Graduate Market Trends<br />

Graduate recruitment market information including salary<br />

and employment trends<br />

AGCAS Graduate Careers Information Booklets<br />

Information Booklets written by AGCAS careers staff, the<br />

booklets cover graduate career areas and related <strong>to</strong>pics<br />

• Special Interest Series<br />

Cover areas such as Applications, Interviews and Changing<br />

or leaving your course<br />

• Sec<strong>to</strong>r Briefings<br />

All areas covered can be found at <strong>Prospects</strong>.ac.uk<br />

“Explore job sec<strong>to</strong>rs”<br />

products and services<br />

AGCAS After your degree/HND What next?<br />

A series of 78 titles covering various subject areas which<br />

include destination information and signpost other sources of<br />

information<br />

Graduate Careers Services Direc<strong>to</strong>ry<br />

Full contact details of staff at HECSU member services,<br />

Graduate <strong>Prospects</strong>, AGR and AGCAS. Essential further details<br />

of fairs and final year graduating student data available for<br />

<strong>Prospects</strong> registered Recruiters.<br />

What Do Graduates Do?<br />

Produced in conjunction with AGCAS and UCAS. A <strong>report</strong> on<br />

the destinations of recent graduates<br />

annual <strong>report</strong> - product list<br />

33


HECSU<br />

<strong>Prospects</strong> Ho<strong>use</strong><br />

Booth Street East<br />

Manchester<br />

M13 9EP<br />

www.prospects.ac.uk<br />

employer@prospects.ac.uk<br />

postgrad@prospects.ac.uk

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