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NOVEMBER 29, 2007 / APPAREL & FOOTWEAR INDUSTRY SURVEY<br />

26<br />

standpoint. If the firm targets a narrow demographic<br />

group, such as senior citizens or<br />

teenagers, it is also crucial to evaluate the<br />

ramifications of expected changes in the segment’s<br />

population growth.<br />

Because a small group of consumers typically<br />

provides a large share of a specialty retailer’s<br />

revenues, a successful company must<br />

know its core customers and understand<br />

their purchasing habits. At Chico’s FAS Inc.,<br />

for example, the target market is 35- to 55year-old<br />

females with an annual household<br />

income of $75,000 or more — a market size<br />

of approximately 14.8 million women.<br />

Chico’s loyalty program, Passport Club, has<br />

3.2 million active members (1.7 million permanent<br />

and 1.5 million preliminary); this<br />

group accounted for 97% of sales in the 12<br />

months ended August 2007.<br />

For category-dominant companies in an established<br />

segment, sales growth is typically<br />

driven by gains in market share rather than by<br />

overall market growth. Retailers operating in<br />

emerging or fast-growing segments often benefit<br />

from growth in total sector sales. Coach<br />

Inc., for example, has benefited from both<br />

market share and overall market growth since<br />

its initial public offering (IPO) in 2000.<br />

◆ Distribution. What distribution channels<br />

does the company use — its own retail<br />

outlets, mail-order catalogs, department<br />

stores, specialty chains, off-price outlets, the<br />

Internet, or other methods? Has it recently<br />

expanded or narrowed its distribution system?<br />

If it has consolidated its distribution infrastructure,<br />

has it realized any operating<br />

synergies by doing so?<br />

Expanding the channels of distribution<br />

can reduce an apparel or footwear manufacturer’s<br />

reliance on any particular channel.<br />

Companies must choose channels with some<br />

thought to the targeted consumer groups,<br />

and the desired price points and brand images.<br />

For example, a company trying to sell<br />

first-quality designer clothes in a mass-market<br />

outlet could dilute its brand irreparably.<br />

◆ New product development. For apparel<br />

and accessory companies, sales drivers are<br />

new fashion trends, new silhouettes, and new<br />

fabrications (fabrics that have been processed<br />

with chemicals and provide new functionality),<br />

which may meet consumers’ needs better<br />

than existing designs.<br />

For footwear companies, new products<br />

are crucial to drive growth in the short term.<br />

In the athletic footwear segment, new product<br />

development centers mainly on technology,<br />

with manufacturers aiming their extensive<br />

research and development efforts at improving<br />

the performance and endurance of athletic<br />

sneakers. Similarly, sports apparel brands<br />

develop fabrics with improved functionality<br />

in an effort to expand their market.<br />

◆ Assessing management. In the apparel<br />

and accessories branded and retail businesses,<br />

as in most industries, a company with a superior<br />

management team can distinguish itself<br />

from its peers by creating successful competitive<br />

strategies. For apparel and accessories<br />

companies, in addition to top management,<br />

lead designers and merchandising and procurement<br />

officers should also be evaluated.<br />

When evaluating a management team’s<br />

ability to create, recognize, analyze, and act<br />

on market opportunities, we ask several<br />

questions. What is management’s financial<br />

and operating philosophy? How long have<br />

the senior managers been with the company?<br />

What are the managers’ track records, both<br />

individually and working as a team? If managers<br />

have taken control recently, what was<br />

their previous experience? Has the company<br />

been adept at integrating acquisitions? Do<br />

growth strategies make sense in light of the<br />

current environment and the company’s particular<br />

situation? Are management’s interests<br />

aligned with those of its shareholders?<br />

◆ Manufacturing costs. Despite technological<br />

advances, apparel remains a laborintensive<br />

industry. Thus, most domestic<br />

apparel and footwear companies manufacture<br />

products in low-labor-cost regions, including<br />

the Far East, the Caribbean basin,<br />

and Latin America. China is a particularly<br />

large exporter: approximately $23.2 billion<br />

of Chinese-made apparel was shipped to the<br />

US in 2006, according to the US Department<br />

of Commerce.<br />

Moreover, most of the larger domestic industry<br />

participants do no manufacturing at all,<br />

but rather source their merchandise in the<br />

aforementioned locales by developing strategic<br />

relationships with garment and footwear factories<br />

there. A growing number of apparel<br />

firms perform only the entrepreneurial functions<br />

involved in apparel manufacturing —

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