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MINNESOTA COMMERCE - Unhappy Franchisee

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No bankruptcy is required to be disclosed in this Item.<br />

No Inidal Fee<br />

(4) BANKRUPTCY<br />

(5) INITIAL FEES<br />

There is no initial franchise fee payable by you for the Distributorship.<br />

Inidal Inventory Purchases<br />

You are required to purchase an initial inventory of Products from Mateo (the "New Distributor Starter<br />

Inventory") before the date you begin operadng your Disdibutorship. In some instances, your inidal<br />

inventory may be acquired from a predecessor disd-ibutor. Currently, the minimum New Distributor Starter<br />

Inventory is generally $54,000. However, this amount may not be uniform for all Distributors, and may range<br />

from $50,000 to $60,000 (see Item 7). In 20442011. the minimum New Distributor Starter Inventory was<br />

generally $54,000, even though the New Distributor Starter Inventory ranged from $50,000 to $60,000<br />

(depending upon the inventory selected). If you qualify, all or a portion of the cost of the New Distributor<br />

Starter Inventory may be financed through Mateo (see Item 10).<br />

"6-Month Test Drive" fTennination bv Distributor During First Six Months'). If vou terminate the<br />

Distributorship Agreement for any reason within six months after the date of the Distributorship Agreement<br />

and vou have not failed to operate the Distributorship for more than 6 "business davs" in total, or more than 3<br />

consecutive "business davs", during this period, then Mateo will fil accgpLibr return all new Products<br />

aiircha_sed_by_jheJDj.slri<br />

or froniJd3lco_duri.ng_ihaJ^_._^^<br />

Distributor's open purchase account an amount eoual to 100% of the Distributor's purchase price for the<br />

returned Products ("i.e.. a restocking fee will not aoplv assuming all conditions are satisfied), and (ii) credit<br />

your open purchase account for the lesser of (a) S2,700, fb) an amount equal to two mQllths_of pavments under<br />

the Distributor's Mateo Mobile Store lease or purchase agreement, or (c) the amount required to tenninate the<br />

Mobile Store lease if less th_an two payments. You and Mateo will sign a joint and mutual release of all claims<br />

that each of the parties and their affiliates, emolovees and agents mav have against the other in such fonn as<br />

Mateo may specify. However, you will remain liableJorjny indebtedness to MatCiijinde!U.h_eJ3istrilMt<br />

Agreement or the operation of the Distributorship and anv such indebtedness will be excluded from the mutual<br />

release. A "business dav" is a weekday in which the shops or locations on the List of Calls are open for<br />

business, and "failed to opg_mte!ljneans not perfonning the typical route funcdons fsuch as customer visits,<br />

sales, and collection of monies owed).<br />

Except as specified in „the.,6-Month Test Drivg^QlLcv. or in Mateo's tool retu_rn_RQl.LCxJhe_cost of the_New<br />

Distributor Starter Inventorv is non-refundable. Currentlv. Mateo's tool return policv permits disnibutors to<br />

return eligible products for credit, subject to a restockin^i fee rif applicable), during the Tenn of the<br />

Distributorship Agreement, or at the expiradon or terminadon of the Distributorship Agreement. In particular.<br />

under Mateo's current tool return policv, if products are returned during the Term of the Distributorship^ a<br />

distributor will receivg_jj;rei.iLt.Qiiis/]herI)ueiLP^^^^ Account that may be usg-d-fflr future purchases. If the<br />

Distributorship Agreement is terminated, the current policies provide that vou may return certain Products to<br />

Mateo feFiH-edit. Tha.in^hich_case a credit will be applied to your account, or a refund will be given to you. in<br />

acoordanco with Matoo'a tool return policy then in effect when such Producta are rotumed. Matoo'ij cun-ent<br />

tool rolum policy provides that Mateo will accept Products that are not used, abuflcd, incomplete, discontinued,<br />

or iipeciol ordered itomo. In addition, Producto muot bo relumed in their original container and packaging. All<br />

Products that Mateo accepts under the tool return policy will be subject to a 15% rostoclting charge-imid_tQ<br />

vou. Mateo may modify the tool return policy from time to time. Except as opccifiod in Mateo's fSee Items 6<br />

aiid 11 for additional discussion of the tool return policy, the cost of the Now Distributor Starter Inventor)^ is<br />

non-refiHHlable:;^<br />

Mateo 2m2_FDD/PK ^^^?54a44434SaiLS 03/09/4412

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