MINNESOTA COMMERCE - Unhappy Franchisee
MINNESOTA COMMERCE - Unhappy Franchisee
MINNESOTA COMMERCE - Unhappy Franchisee
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TRAINING PROGRAM<br />
SUBJECT<br />
HOURS OF<br />
CLASSROOM<br />
TRAINING<br />
HOURS OF FIELD (ON-<br />
THE-J0B)TRAINING"*<br />
LOCATION*^'<br />
Introduction/<br />
Corporate Information/<br />
Building Tour<br />
Introduction to lhe,Tool<br />
Business<br />
MDBS Sofhvare Set-Up<br />
& Loading<br />
Open Purchase Account<br />
& Financial<br />
Management Tools<br />
MDBS/Business<br />
Applications<br />
5 Hours Not applicable Mateo's training facility in<br />
Stow, Ohio (see notes 1<br />
and 2 below)<br />
1 Hour Not applicable Mateo's training facility in<br />
Stow, Ohio (see notes I<br />
and 2 below)<br />
2 Hours 2 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
TfttekMobile Store (see<br />
notes 1 and 2 below)<br />
445 Hours 5 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
TfuekMobile Store fsee<br />
notes 1 and 2 below)<br />
25 Hours 38 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
notes 1 and 2 below)<br />
ConsumerCommercial<br />
Financial Services<br />
Mateo Product<br />
Knowledge<br />
Sales Training (Package<br />
Selling and '-^^^<br />
^tfavShow and Sell Bag<br />
Use)<br />
34 Hours 8 Hours Mateo's training facihty in<br />
Stow, Ohio, and on your<br />
TfttekMobile Store (see<br />
notes 1 and 2 below)<br />
Hours 10 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
^faieltMobile Store (see<br />
notes 1 and 2 below)<br />
920 Hours 10 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
TfuekMobile Store (see<br />
notes 1 and 2 below)<br />
Notes:<br />
Customer Service Issues 2 Hours 7 Hours Mateo's training facility in<br />
Stow, Ohio, and on your<br />
^feekMobile Store (see<br />
notes 1 and 2 below)<br />
1. Field Training is described in more detail below under the heading "Assistance Provided by Mateo<br />
during the Operation of the Business." Field Training is conducted under the supervision of Tracy<br />
Rohrbaugh and may be conducted by a Mateo regional or district business manager and/or one of the<br />
.27.<br />
Mateo 2Qi2.FDD/PK ^ J12/09/44i2