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This brochure is for <strong>Unisa</strong> students. It is your road map<br />

to help you navigate your way through the <strong>Unisa</strong> system.<br />

At the end of the year, your brochure should be well<br />

worn because you have used it often.<br />

BEFORE<br />

AFTER<br />

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Introduction to <strong>my</strong> <strong>Studies</strong> @ <strong>Unisa</strong><br />

Congratulations on registering to study through <strong>Unisa</strong> in 2011. We believe that you have made<br />

an excellent choice. In fact, we believe a whole new world awaits you... one of new experiences<br />

and exciting challenges.<br />

So why are we so excited about <strong>Unisa</strong> and why do we believe you have made the right choice<br />

in choosing <strong>Unisa</strong>? Well, quite simply, <strong>Unisa</strong> will offer you the opportunity to study at your own<br />

pace and at your own place. This is really the essence of <strong>Unisa</strong>’s open distance learning approach<br />

or ODL approach as it is better known. <strong>Unisa</strong> wants to open up opportunities for you to further<br />

your studies. We therefore aim to remove possible barriers to higher education, offer flexible<br />

learning and provide comprehensive student support.<br />

The information contained in this brochure was accurate at the time<br />

of publication (25 October 2010).<br />

For updates, please go to the <strong>Unisa</strong> website: http://www.unisa.ac.za<br />

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What does it mean to be an ODL student?<br />

Open distance learning at <strong>Unisa</strong> focuses on you, the student. You are our priority and we will do<br />

everything we can to make your <strong>Unisa</strong> experience as enriching as we possibly can.<br />

You have many choices, such as studying at home or even pursuing your career while studying.<br />

Through ODL, we give you the choice over what, when and where you learn, how you learn and<br />

at what pace you learn. You must however ask yourself a few important questions:<br />

Personal circumstances<br />

Do your family and friends know what it takes to study through <strong>Unisa</strong>?<br />

Do they know that you will need to study regularly? Will they motivate<br />

and support you? Studying through <strong>Unisa</strong> often means having to study at<br />

night or over weekends... times when friends and family relax, socialise<br />

and join in on fun activities. Will your family and friends understand that<br />

you won’t always be able to join them? Talk to them. Tell them how you<br />

intend to organise your life, and explain that you will need their support<br />

and encouragement.<br />

Work and study<br />

Are you working full time or even part time? Have you spoken with your<br />

employer about possibly needing to take leave to finish assignments<br />

or attend tutoring sessions? Discuss your studies with your employer;<br />

explain the nature of distance learning and the fact that you will have to<br />

combine work with studies. Once your employer understands what will<br />

be required of you and how important your studies are for your career<br />

advancement, it will be easier to negotiate special assistance or get<br />

access to resources at work. It is challenging to work and study, but tens<br />

of thousands of <strong>Unisa</strong> students are doing it and are highly successful in<br />

advancing their careers.<br />

Planning your studies<br />

Do you understand how much time studying at <strong>Unisa</strong> can take? You have<br />

many responsibilities if you want to be a successful student. Although<br />

the university provides a number of support services (eg academic skills<br />

development, counselling, student wellness), you have a responsibility to<br />

plan your studies and conscientiously work through your study material<br />

in a constructive way if you want to be a successful student. There are<br />

no guarantees in life, but your chances of success at <strong>Unisa</strong> are far greater<br />

if you plan your studies, are committed to working through your study<br />

material and if you interact with the university whenever you<br />

need support.<br />

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Where am I in the student walk?<br />

To simplify the concept of ODL, <strong>Unisa</strong> has developed an ODL student walk to help you<br />

understand the process. This walk comprises five levels. And for each level, we have compiled<br />

a set of products (brochure, CD/DVD, FAQs and website), which contains essential information<br />

about the level.<br />

Level 1<br />

In this level prospective students will learn more about <strong>Unisa</strong> and about how <strong>Unisa</strong> works.<br />

We will also help you to make a career decision (if you don’t already know what you want to do)<br />

by looking at your interests, values, skills, support, career influences and the labour market. Based<br />

on that information, we will help you to choose a <strong>Unisa</strong> qualification.<br />

Level 2<br />

This is the applications level. Students who have never studied through <strong>Unisa</strong> before must apply<br />

to register at <strong>Unisa</strong>. You may not register to study through <strong>Unisa</strong> if you have not submitted an<br />

application form and received confirmation from <strong>Unisa</strong> that your application was successful. The<br />

<strong>my</strong> Choice @ <strong>Unisa</strong> set of products will provide you with information for level 1 and 2.<br />

Level 3<br />

This is the registration level. If <strong>Unisa</strong> approved your application in level 2 you will be able to<br />

register for your approved qualification. The <strong>my</strong> Registration @ <strong>Unisa</strong> set of products will provide<br />

you with information for this level.<br />

Level 4<br />

This is the level you are in now. This level provides you with the information you need to be a<br />

successful <strong>Unisa</strong> student. It provides an orientation to studying through <strong>Unisa</strong>, and hands-on<br />

information about <strong>Unisa</strong>’s services and procedures. You have now received your study material<br />

and will have to plan your activities, study independently and submit assignments to demonstrate<br />

your competencies. At the end of the semester (or year in some cases), you will need to write<br />

examinations at an exam centre close to you. Much of the information about <strong>Unisa</strong>’s services and<br />

procedures is found in this brochure entitled <strong>my</strong> <strong>Studies</strong> @ <strong>Unisa</strong>.<br />

Level 5<br />

This is the level for <strong>Unisa</strong> alumni, that is, <strong>Unisa</strong> graduates. By this level of the ODL student walk,<br />

you will be a <strong>Unisa</strong> alumnus. The university would like to communicate with all alumni on a<br />

regular basis, so we urge you to maintain contact with us. The <strong>my</strong> Link @ <strong>Unisa</strong> set of products<br />

will provide you with information for this level.<br />

<strong>my</strong> <strong>Studies</strong> @ <strong>Unisa</strong> 2011 4<br />

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<strong>Unisa</strong>’s ODL student walk<br />

<strong>my</strong> Link @ <strong>Unisa</strong><br />

<strong>my</strong> <strong>Studies</strong> @ <strong>Unisa</strong><br />

YOU<br />

ARE<br />

HERE<br />

NOW<br />

<strong>my</strong> Registration @ <strong>Unisa</strong><br />

<strong>my</strong> Choice @ <strong>Unisa</strong><br />

5<br />

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<strong>my</strong> <strong>Studies</strong> @ <strong>Unisa</strong> 2011 6<br />

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Studying distance<br />

education...<br />

where do I begin?<br />

11<br />

STEP 11: Plan and write<br />

examinations<br />

Page 27<br />

As an open and distance learning student,<br />

your ability to work independently and use<br />

time effectively will affect how you cope with<br />

the amount of work you will be required<br />

to do. And just as people differ in how<br />

they work, there are different ways to<br />

structure and organise your studies. Part of<br />

being a successful student is finding your<br />

own unique way of working. There are,<br />

however, some basic steps and processes<br />

that you must follow... and this brochure<br />

will help you with this.<br />

9<br />

10<br />

STEP 10: Doing assignments<br />

and practical work<br />

STEP 9: Learn effective<br />

study methods<br />

Page 26<br />

Page 24<br />

Joining <strong>Unisa</strong> is much like going on<br />

a journey. It is important to know<br />

where you are going, to pack for<br />

your journey and to understand that<br />

you will have to take breaks every<br />

now and again along the way to<br />

make it a successful journey.<br />

8<br />

STEP 8: Plan your time and studies<br />

(semester/week/day)<br />

Page 19<br />

7<br />

STEP 7: Make sure you get all the<br />

support you need<br />

Page 17<br />

6<br />

STEP 6: Get connected to <strong>Unisa</strong><br />

Page 11<br />

5<br />

STEP 5: Read through all your study<br />

guides for all the modules for which<br />

you have registered<br />

Page 11<br />

4<br />

STEP 4: Buy the prescribed books for all the<br />

modules for which you have registered<br />

Page 10<br />

3<br />

STEP 3: Schedule all your assignments, discussion<br />

classes and other events in your year planner<br />

Page 10<br />

2<br />

STEP 2: Read through all your Tutorial Letters 101<br />

Page 9<br />

1<br />

STEP 1: Open your study pack and work through the<br />

inventory letter<br />

Page 8<br />

7<br />

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Open your study pack and work<br />

through the inventory letter<br />

Opening your study pack can be quite overwhelming. Don’t worry! If you are reading this<br />

brochure, it means that you are on the right track. Remember, you can come back to this<br />

brochure at any time and work through the steps again.<br />

Now take out your inventory letter. This letter will provide you with information on the modules<br />

for which you have registered, what study material should have been included in your study<br />

pack and what material is still outstanding. Read the letter carefully and check whether you have<br />

received all your study material. Check that the module codes in the inventory letter match the<br />

items in your study pack. If you are unsure or if there is outstanding study material, contact the<br />

<strong>Unisa</strong> Contact Centre (Tel: 0861 670 411).<br />

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Read through all your Tutorial Letters 101<br />

Now that you have everything you need to start the study process, read all your Tutorial Letters<br />

101 for all the modules for which you have registered. These tutorial letters will give you an idea<br />

of what will be expected of you in each of your modules.<br />

Tutorial letters are “letters” from your lecturers, which means that they contain important<br />

information about your studies. These letters will give you your assignment dates, examination<br />

dates, information on how you will be assessed, tips on how to do your assignments, how to<br />

contact your lecturers, dates and times of discussion classes, as well as the prescribed books or<br />

other study resources you must buy. So it is very important to carefully read through each Tutorial<br />

Letter 101 for each module for which you have registered. You may also receive other tutorial<br />

letters during the course of your semester or year; be sure to read them carefully.<br />

For more information on tutorial letters, go to page 75 in the A-Z guide.<br />

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Schedule all your assignments, discussion<br />

classes and other events in your year planner<br />

You will find a year planner at the back of this brochure. We recommend that you write your<br />

tutorial class and study schedules in it as soon as possible and stick to this schedule. Schedule all<br />

your assignment due dates, discussion class dates, examination dates and any other important<br />

dates into your year planner. You can keep this year planner in the brochure or tear it out and<br />

paste it on a wall. You can, of course, make use of an electronic calendar if you prefer.<br />

Managing your time effectively will help you cope with the amount of work you will be required<br />

to do for each of your modules. But we are all different and we all work<br />

differently, so you need to schedule your semester in<br />

a way that will help you achieve<br />

the best possible results. Later<br />

in the brochure we provide<br />

more detailed information<br />

on time management and<br />

planning. Start by making a study<br />

timetable; you will need to put<br />

aside about six to eight hours<br />

per week per semester module<br />

and about four to six hours a<br />

week for a year module. Also<br />

remember that some modules<br />

may have a lot of time-consuming<br />

practical work. Write down when<br />

you plan to study on a daily basis<br />

and try to use every available<br />

moment. Write down exactly<br />

when you are going to study each<br />

module and make sure that you<br />

work on all of your modules every<br />

week. Make time to revise every<br />

day. Refer to step 8 in this brochure<br />

for more information.<br />

Buy the prescribed books for all the<br />

modules for which you have registered<br />

In order to study effectively and to submit your first assignments you need to refer to your<br />

study guides, prescribed and recommended books. You cannot be a successful student and gain<br />

admission to the examination without using these.<br />

Your prescribed books form part of your study material and it is important that you buy your<br />

books immediately. You must have your prescribed books in order to study and complete your<br />

assignments so the quicker you get them the better.<br />

You can buy your prescribed books at a recognised book seller or buy them second hand (but<br />

check that you have the correct edition). For a list of <strong>Unisa</strong>’s official book sellers, go to the A-Z<br />

guide on page 38 of this brochure.<br />

You can also contact the Library to obtain your recommended books as soon as possible. For<br />

more information on the Library, go to the A-Z guide on page 52 of this brochure.<br />

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Read through all your<br />

study guides for all the<br />

modules for which you<br />

have registered<br />

Skim read through each of your study guides<br />

(spend about two hours on each). This will give<br />

you an idea of how much work is required<br />

for each module and how difficult the work<br />

will be. Try to do this within a day or two<br />

of receiving your study material, as this will<br />

motivate you to get started.<br />

Get connected to <strong>Unisa</strong><br />

As a distance education university, we may seem to be far away, but we are a lot closer<br />

than you think.<br />

<strong>my</strong><strong>Unisa</strong>: your own online learning resource centre<br />

<strong>my</strong><strong>Unisa</strong> is a free, online service offered to all students registered to study through <strong>Unisa</strong>. This<br />

website gives you direct access to important information such as the study material for the<br />

modules for which you have registered as well as your examination results.<br />

This website also allows you to update your personal details on the <strong>Unisa</strong> student system and add<br />

or cancel modules. You can join and study online, “chat” to your lecturers and fellow students,<br />

participate in online discussion forums, submit assignments, apply for Library extensions, pay your<br />

student account and get access to all sorts of learning resources.<br />

<strong>my</strong><strong>Unisa</strong> is free for all registered <strong>Unisa</strong> students. If you do not have your own internet access,<br />

however, you may need to visit an internet cafe, library or learning centre in your area. These<br />

centres provide access to the internet for a small fee.<br />

For all the detail about exactly what you can do on <strong>my</strong><strong>Unisa</strong> and how to join,<br />

go to page 64 of the A-Z guide.<br />

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<strong>my</strong>Life: your own e-mail account, free of charge<br />

The <strong>my</strong>Life free e-mail service has been created to provide <strong>Unisa</strong> students with a means to<br />

communicate electronically with the university. <strong>Unisa</strong> will use this e-mail address to communicate<br />

with you electronically. If you do not want to use this e-mail account, please make sure that you<br />

forward these e-mails to another account. Do this when you register on <strong>my</strong><strong>Unisa</strong> and <strong>my</strong>Life or<br />

make sure that you check your <strong>my</strong>Life e-mail account regularly. Your <strong>my</strong>Life e-mail account is<br />

yours for life, even after you finished studying through <strong>Unisa</strong>, so use it!<br />

Please note that e-mail is subject to third-party disclosure through subpoena or<br />

other legal processes.<br />

For more information on <strong>my</strong>Life and how to claim your free e-mail account,<br />

go to page 64 of the A-Z guide.<br />

A <strong>Unisa</strong> Learning Centre close to you<br />

Contact the <strong>Unisa</strong> Learning Centre closest to you to make contact with other students and<br />

support staff such as counsellors, librarians and tutors. Make contact with <strong>Unisa</strong> peer helpers -<br />

senior students who volunteer their services - if you don’t know where to go or what to do.<br />

Our Learning Centres are situated all over the country.<br />

For more information on what services are offered at each of <strong>Unisa</strong>’s Learning Centres, go to<br />

page 42 of the A-Z guide.<br />

Limpopo<br />

POLOKWANE<br />

RUSTENBURG<br />

PRETORIA<br />

NELSPRUIT<br />

Mpumalanga<br />

North West<br />

Gauteng<br />

Free State<br />

BLOEMFONTEIN<br />

KwaZulu-Natal<br />

DURBAN<br />

Western Cape<br />

MTHATHA<br />

Eastern Cape<br />

PAROW<br />

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Join tutorial classes or Peer Collaborative Learning sessions<br />

These non-formal classes give you the opportunity to be guided by tutors and peers. If you would<br />

like to take part in tutorial classes, you can do this through the Tutorial Support Programme<br />

which is available to all registered <strong>Unisa</strong> students. This service provides weekly face-to-face, video<br />

or satellite tutorials led by qualified tutors. As a registered student, you may visit a <strong>Unisa</strong> campus<br />

or region of your choice, complete a Tutorial Support Programme enrolment form<br />

and pay the enrolment fee through the <strong>Unisa</strong> cashier or any Absa bank.<br />

You can’t enrol for tutorials for more than three modules<br />

and tutorials only start once 15 students have<br />

registered for that particular module.<br />

Once you have registered and paid for<br />

the programme, you will receive 15<br />

one-hour tutorial classes for each module<br />

for which you have registered.<br />

For more information on how to join the<br />

Tutorial Support Programme, the cost of<br />

the tutorial classes and where the classes<br />

take place, go to page 91 of the A-Z guide.<br />

The Peer Collaborative Learning programe<br />

aims to help students form small groups<br />

to discuss subject content, and prepare<br />

for examinations and assignments through<br />

group interaction. Senior students manage<br />

and run these interactive and collaborative<br />

groups. For more information about this<br />

programme or if you are interested in<br />

applying to be trained as a PCL facilitator,<br />

please contact your closest regional office.<br />

Join or form a study group<br />

Sharing ideas makes studying more fun<br />

and meaningful, so we recommend that<br />

you join or form a study group. You can<br />

get the names of other students in your<br />

area registered for the same modules by<br />

contacting the Department of Student<br />

Admission and Registration. Alternatively,<br />

ask your fellow students to join your<br />

group via the <strong>my</strong><strong>Unisa</strong> discussion forum<br />

for your module. We suggest that<br />

you read the article in the publication<br />

Effective study (contact <strong>Unisa</strong> Press, see<br />

page 94) for hints on participating in<br />

a study group. You may also use the<br />

electronic media such as <strong>my</strong><strong>Unisa</strong>,<br />

e-mail, telephone or even Facebook to<br />

feel closer to other students.<br />

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Students with disabilities<br />

<strong>Unisa</strong> celebrates diversity and aims to provide access to quality education to people from<br />

all walks of life, including students with disabilities. The Advocacy & Resource Centre for<br />

Students with Disabilities (ARCSWiD) works to provide a range of services, including help<br />

with registration, transcribed assignments and exams, sign language interpretation and study<br />

material in alternative formats such as audio or Braille.<br />

By offering these services, <strong>Unisa</strong> aims to give our students with disabilities the best possible<br />

chance to achieve results they want. For more information about the Advocacy & Resource<br />

Centre for Students with Disabilities, the services they provide and how to get hold of them,<br />

go to page 32 in the A-Z guide.<br />

Explore the financial aid possibilities<br />

Become familiar with the different sources of financial aid and the different organisations’<br />

requirements. The Student Funding Directorate administers donor funds in the form of study<br />

loans and bursaries according to donors’ criteria. There are three types of financial assistance:<br />

NSFAS Loans, the Department of Labour (DoL) Bursary and the Funza Lushaka Bursary<br />

Programme. For more information about the Student Funding Directorate and the different<br />

types of financial assistance, go to page 74 of the A-Z guide.<br />

Make contact with your lecturer/s<br />

Tutorial Letter 101 will give you the contact details of your lecturer(s). You are very welcome<br />

to contact your lecturers via e-mail or <strong>my</strong><strong>Unisa</strong> if you do not understand your study material<br />

or have difficulty understanding your assignments. You may also make an appointment to<br />

meet with your lecturer if you really need assistance. As a rule, contact your lecturers too<br />

early rather than too late.<br />

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Use the services of the Directorate for Counselling, Career and<br />

Academic Development (DCCAD)<br />

The DCCAD has counsellors who can assist you with personal, postal, telephonic and internet<br />

counselling. They can help when you are uncertain about your career choice, have personal<br />

problems which may affect your studies, and need assistance with study<br />

and/or academic skills development. There are also peer<br />

helpers who are senior students and who can<br />

help with problems that affect your academic<br />

performance. They are trained to support you;<br />

if they cannot help you, they will refer you to<br />

other sources of help.<br />

We suggest that you purchase a copy of the<br />

Effective study publication, which contains<br />

specific information to help you cope with your<br />

studies. Contact <strong>Unisa</strong> Press to get your copy.<br />

The publication provides guidance on time<br />

management and planning, forming a study<br />

group, dealing with multiple-choice and essaytype<br />

questions, study methods, memory strategies<br />

and examination preparation.<br />

Expand your network<br />

It’s a good idea to meet people who are also studying. We suggest you join a student association,<br />

attend workshops, join a discussion group on <strong>my</strong><strong>Unisa</strong> or link up with fellow students via<br />

Facebook. Don’t be shy, meeting fellow students can be great in helping you cope.<br />

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Meet your Student Representative Council (SRC)<br />

The SRC aims to represent you as part of the <strong>Unisa</strong> student body and facilitate SRC participation<br />

in the governance of <strong>Unisa</strong> by facilitating dialogue between students, <strong>Unisa</strong> management<br />

and academic departments. Consult them if there are issues you need to resolve. For more<br />

information about the Dean of Student’s office and the SRC, go to page 74 of the A-Z guide<br />

Volunteer work opportunities<br />

If you are not working, watch out for volunteer opportunities. The aim of volunteer programmes<br />

is to help people but also to give you an opportunity to gain valuable work experience. When you<br />

see a posting of such an opportunity, act fast; these opportunities are often in high demand, as<br />

they help you to gain work experience and improve your workplace skills.<br />

Become familiar with the Library<br />

<strong>Unisa</strong> has various libraries throughout the country to assist you and provide you with resources<br />

for your studies. Visit the Library as soon as possible to find out about how the Library works.<br />

<strong>Unisa</strong>’s libraries offer the following:<br />

n Prescribed and recommended materials<br />

n Additional reading material<br />

n General/research collection<br />

n Reference books<br />

n Journal collection<br />

n Audiovisual collection<br />

n Archives and special collections<br />

n Browsing services<br />

n Reference services<br />

n General information desk service<br />

n Personal librarian services<br />

n Alerting service<br />

Students generally use the Library to borrow books. All registered <strong>Unisa</strong> students may borrow<br />

books and make use of the Library’s services. Please note, though, that the borrowing of Library<br />

material is subject to the Library’s lending regulations.<br />

For more information about the Library, the Library’s procedures and policies, go to page 52 of<br />

the A-Z guide.<br />

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Make sure you get all the support you need<br />

Partners, family and friends<br />

You need between four and eight hours of study time per week for each module for which<br />

you have registered. Studying needs to be done regularly to be effective. If sufficient time is not<br />

available, you might find that you waste money because you cannot cope with the demands of the<br />

module. You may also fail or become so discouraged that you drop out. It is therefore important<br />

to ask for the help of your partners, family and friends in understanding the additional demands<br />

that you need to manage now that you are a <strong>Unisa</strong> student.<br />

Set up a meeting to explain these demands and discuss how you will need their support. The<br />

discussion can start off as follows:<br />

n Start off by explaining how important your relationships are with your partner, family and<br />

friends, and that you rely on their support to help you achieve your goals.<br />

n Explain that you have been fulfilling a number of life roles to date such as son/daughter,<br />

friend and grandchild and that you now have added an additional life role to your life, namely<br />

that of an open and distance learner. Continue to explain that these different life roles all<br />

compete with each other for your time. Mention that you will have to make adjustments to<br />

your schedule.<br />

n Explain what studying at <strong>Unisa</strong> means: achieving a qualification at <strong>Unisa</strong> is going to take<br />

some time; you will be expected to learn how to think and be critical; you will need to<br />

read a great deal; and that studying must happen on a regular basis – not just before<br />

the examinations!<br />

n Discuss the different tasks and responsibilities around your home and negotiate how you are<br />

all going to help each other with what needs to be achieved. Also negotiate, not only what<br />

you will do, but also by when.<br />

n The best time for a student to study is often the time when the rest of the household is<br />

relaxing. This also needs to be discussed. Explain that a noisy environment makes it difficult<br />

to concentrate. Music or a TV playing loudly is very distracting. Ask your family and friends to<br />

help you find a quiet place where you can focus on studying and achieve the best results<br />

possible. Discuss other ways of managing the noise such as buying a pair of ear plugs to help<br />

reduce the noise around you.<br />

n Discuss the issue of study fees and the sources of funding available to study.<br />

Remember that you will need to repay your student loans even if you do not pass!<br />

n Discuss the cost of prescribed textbooks.<br />

Have you budgeted for this? Remember<br />

prescribed books need to be purchased as<br />

soon as possible. Discuss how and when<br />

you will buy these.<br />

n Explain that you will have to study<br />

regularly. The book Effective study<br />

provides hints on how to manage<br />

your studies. Buy your copy from<br />

<strong>Unisa</strong> Press.<br />

n Explain that it is compulsory to<br />

submit assignments on time to get<br />

entry to the examinations.<br />

n Discuss the cost of attending<br />

tutorials, group discussions or other<br />

activities. Explain the benefit of<br />

these services or print information<br />

from the internet.<br />

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Your employer and colleagues<br />

Your employer and colleagues are another support system that full-time and part-time students<br />

can utilise. By studying further you are showing your employer that you are interested in<br />

furthering your skills and expertise – something they can benefit from. Further study also indicates<br />

maturity, self-management and time management skills, focus, perseverance and commitment –<br />

qualities that can be used effectively in management and supervisory positions in a company.<br />

The benefits of working and studying will only come your way if you maintain the quality of<br />

your work and maintain productivity levels. Underperforming may seriously hamper your career<br />

prospects. Let us look at some strategies to ensure that you maintain your performance, keep<br />

your employer happy and increase the possibility of study leave being granted:<br />

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Develop a personal relationship with your employer. Positive relationships are based on trust,<br />

so keep time line commitments, keep the communication channels open about what is<br />

happening in your life and admit when you have made a mistake and take responsibility for<br />

the mistake.<br />

Maintain professional conduct at work: arrive on time, use sick leave sparingly and only when<br />

you are really sick (not for study pressures), do not take lengthy tea and lunch breaks, and be<br />

friendly to your colleagues.<br />

Focus on work and be aware of time wasters; discuss problems when they arise and make<br />

suggestions on how to improve the situation.<br />

Develop an understanding of your employer’s goals, needs and concerns, and link your work<br />

objectives to the larger company objectives.<br />

Use your employer as a coach or a mentor; ask for feedback on what you have accomplished.<br />

Make sure that you are totally familiar with the full scale of your workload before taking on<br />

any extra study responsibilities.<br />

Think differently about how you manage your time. Use smaller sections of time to focus on<br />

your studies, such as during lunch times.<br />

Stay organised and stick to your schedules. Use a daily planner or online calendar to manage<br />

your tasks.<br />

Separate work from studies. Learn to compartmentalise - keep your work and study<br />

time separate.<br />

Schedule time for relaxation; make time to meet with colleagues once a week for a cup of<br />

coffee or lunch.<br />

Set limits at work by learning to say<br />

“no” respectfully.<br />

Remember you are not alone. It is within your power to do something about feelings of isolation.<br />

Share them and ask for help.<br />

Find a mentor<br />

If you are a first-time ODL student, especially if you are the first<br />

person in your family to study at a tertiary level, then we suggest<br />

that you find someone in your community who has a higher<br />

education qualification, preferably someone who has studied<br />

through <strong>Unisa</strong>.<br />

Ask this person to be your mentor. A mentor is someone<br />

who can guide and support you, and give you advice and<br />

encouragement when you need it. This person should be<br />

passionate about life and about the opportunities that tertiary<br />

education can bring. A mentor should also be able to offer<br />

practical advice on aspects such as time management, effective<br />

study skills and coping with work-life-study responsibilities.<br />

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Plan your time and studies<br />

(semester/week/day)<br />

Time management and planning include long-term, weekly and daily planning.<br />

Let us look at this in detail:<br />

Long-term planning for a semester<br />

Use the year planner at the back of this brochure. Tear it out or keep it in the brochure – decide<br />

which suits you best, but keep it somewhere where you will see it often. Mark the following on<br />

your year planner: assignment due dates (use different colour pens to colour code each module),<br />

examination dates and revision times, tutorial and compulsory discussion classes, study group<br />

meetings (if applicable), all permanent or part-time work commitments, and personal dates and<br />

commitments such as birthdays, public holidays, payment due dates, and so on.<br />

For each activity the total time should be divided into the following chunks which you should<br />

indicate on your year planner<br />

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60% of your time should be spent on general preparation of an academic task such<br />

submitting assignments, and making summaries and mind maps<br />

30% of your time should be spent on intensive studying and memorising<br />

10% of your time should be spent on testing yourself, answering old examination papers,<br />

and discussions with your lecturers and fellow students<br />

The benefits of long-term planning are that, at a glance, you<br />

n will see that you have made provision for each day of your academic schedule<br />

n will know what type of activity and what subject you will be spending time on each day<br />

n can regularly check your progress – this should really motivate you<br />

n will know that you are keeping track of personal dates which are important to you<br />

By planning your time carefully, you won’t have to worry about not meeting all your<br />

commitments. Having greater peace of mind will help keep you motivated.<br />

Planning your week<br />

Short-term planning will help you to choose what to work on; it will give you an overview of all<br />

your non-negotiable weekly commitments, be it personal, family or job-related commitments.<br />

Short-term planning will also<br />

n leave the time available for study clearly visible<br />

n allow you to calculate the number of hours available for study<br />

n allow you to reflect on the number of modules for which you have registered<br />

n allow you to make adjustments to your study load should this be necessary<br />

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To do your short-term planning, you should work out how much study time you have available.<br />

You will need to draft a master schedule which you can use as a basis for weekly and daily planning.<br />

Example of a master scheme for students who are working<br />

Note: mark available study time with an X<br />

Daily planning<br />

Once you have worked out your duties for the week, continue to work out daily study plans. You should now<br />

decide on how you are going to use your time. The aim of daily planning is to<br />

n help you to keep to a study schedule every day<br />

n help you to study with firm goals in mind<br />

n help you to complete assignments while still maintaining your study time<br />

n give you assurance that you will not fall behind if you keep to your daily plans<br />

It is also important to plan your daily study schedule in more detail. This will take only a few minutes before you<br />

start with your work. The benefit of planning your daily study schedule is that you have some definite objectives<br />

to pursue. Let’s look at an example of a daily schedule:<br />

An example of a daily schedule – let us assume that you have set aside 120 minutes to study. This time should be<br />

divided into chunks of 60%, 30% and 10% as indicated earlier with adequate breaks in between.<br />

The publication Effective study has an article which focuses specifically on time management and planning. Have<br />

you purchased your copy? If not, we suggest you do so as soon as possible and use this resource, specifically<br />

designed with <strong>Unisa</strong> students in mind, to help you do your long-term, weekly and daily planning.<br />

Make a study timetable; you will feel in charge of your life and you will enjoy your studies far more. Calculate<br />

how many hours you need per week per module. (A semester module needs about six to eight hours per week,<br />

while a year module requires about four to six hours per week.) Remember that some modules may have a lot of<br />

time-consuming practical work.<br />

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Motivation and goals<br />

Write down when you plan to study on a daily basis. Now write down exactly when you are<br />

going to study each module (at least twice a week). Do all of your modules every week and revise<br />

every day.<br />

Find it difficult to sit down and start studying.<br />

How can I overcome this?<br />

Getting started is sometimes the most difficult part of studying. Don’t allow yourself to become<br />

distracted by the mountain of tutorial letters and study guides you might have received. Take it<br />

one step at a time. The following suggestions might be helpful:<br />

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Having a fixed study place which you can claim as your own space will help you to get<br />

in the study mood sooner. It need not be fancy but it should be a place that you associate<br />

with studying.<br />

Make sure that you have a study plan for the session to know exactly what it is that you<br />

have to do.<br />

Make a list of your long-term goal (eg I want to be a Chartered Accountant) and your<br />

medium-term goals (eg I want to get <strong>my</strong> BCom and BCom Honours degrees in Accounting).<br />

Put your list up where you can see it on a daily basis, as this should motivate you!<br />

Determine whether you study more effectively in the morning or at night and schedule your<br />

intensive study periods during your “peak” times.<br />

Study smaller sections of work and reward yourself as you complete each section.<br />

Set realistic targets and be sensible about the number of courses for which you register. If you<br />

feel that you are overloaded and cannot cope, make an appointment to discuss the matter<br />

with a counsellor.<br />

Make use of the resources in your environment. Ask your family and friends to support you in<br />

managing your time and sticking to your schedule. Discuss your targets and the problems you<br />

are experiencing with them. Get their support.<br />

Make use of a punishment and reward system to help you stick to your schedule.<br />

Learn to say “no” to friends and family when their demands interfere with your planning.<br />

See Effective study for more detailed discussions on these items.<br />

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Managing your study session<br />

Self-organisation and self-management are very important in achieving success. How you set up a<br />

study session will determine how much you will benefit from the time spent on your books. The<br />

suggested steps will help you to<br />

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become more actively involved in meaningful learning<br />

become more interested in the material you are studying<br />

experience less frustration and concentrate better<br />

have a better chance of achieving your goals<br />

These steps are guidelines; as you become more skilled, adapt your strategies to suit your own<br />

learning style.<br />

Check that there is nothing to interrupt your thinking<br />

Often we get distracted from our studies by personal or work-related problems. It is important<br />

that you get these out of the way so that you can focus on your studies.<br />

n Deal with worries. Write down what is worrying you as this will remind you what to attend to<br />

later. Think about possible solutions.<br />

n Deal with distractions. Ask yourself the question: What is stopping me from<br />

focusing or concentrating?<br />

n Have a positive attitude. Take responsibility for yourself and your own learning, and remind<br />

yourself of your previous successes.<br />

Determine the length of your study sessions<br />

The ideal length of a study session is 20 to 40 minutes. You should then take a 5 to 10 minute<br />

break during which you drink water or exercise or do something that relaxes you. Then go back<br />

and study again. At the end of each session, revise what you did before (spend about 5-10<br />

minutes on this).<br />

Decide on your goals for each session<br />

Before you start, decide what it is that you want to achieve with the session. How much time do<br />

you want to spend doing it? Make sure that you have a mechanism to determine whether you<br />

know your work. Test yourself in different ways.<br />

When you set goals, be sure to be realistic. Make them challenging but reachable.<br />

Make sure the goals are measurable. This means that you set specific goals so that you will know<br />

when you have achieved it (eg one chapter in an hour).<br />

Warm up<br />

Start by getting yourself into it. Read headings and ask yourself questions. Explore what you<br />

know already and link new information to other things that you know.<br />

Ask questions such as: Who? What? When? Why? Where? How?<br />

Reflect on your studies. What have you learnt before? What does it mean to you?<br />

Skim read whole passages<br />

Get an overview very fast of the work you are dealing with. Use your index finger to guide your<br />

eyes and write down what you remember.<br />

Practise remembering under pressure. Use an idea map for this.<br />

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Read through your study material<br />

Read through your work properly and use your index finger to guide your eyes. Read the first<br />

sentence of each paragraph and then reread the whole passage for comprehension.<br />

Make notes<br />

Making notes is an important part of remembering. Keep it interesting for yourself by using<br />

colour, pictures and idea maps, and put in page references to help you remember.<br />

Keep your notes short without leaving out anything important. Write down keywords of<br />

important ideas.<br />

Keep it personal so use examples and references which are relevant to you. Ask yourself whether<br />

you understand your notes and whether you can use them again when you do exam revision.<br />

For more information on notemaking see page 68 of the A-Z Guide.<br />

Check your notes<br />

It’s important to check your notes; read them aloud to spot missing information. Correct wrong<br />

or missing information immediately.<br />

Solve problems and do exercises<br />

Always learn in the way you are going to be tested. This means that you must do exercises that<br />

you can either come up with yourself or find in your study guides or tutorial letters.<br />

Revision<br />

The only way to really remember something is to do it over and over again. Revise within 24<br />

hours of studying the material, then again at the end of the week.<br />

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Learn effective study methods<br />

What is meant by a study method?<br />

A method is a way of doing something. A study method will have specific steps that you should<br />

follow. This will make the whole process of studying more manageable and effective.<br />

What can a study method do for me?<br />

All study methods share the same characteristics of which the most important are: planning;<br />

deepened understanding and repetition. It will help you to save time and cut out unnecessary<br />

time-consuming activities. It will help you to study with understanding, improve your memory and<br />

force you to concentrate.<br />

Which study method should I use?<br />

Although there are many different study methods (any good bookstore or the internet will bear<br />

this out), the publication Effective study introduces students to the EFT study method which is<br />

based on three steps that are repeated in all study tasks. The first step is called “exploration”. You<br />

familiarise yourself with the learning material and content. The second step is called “fixation”.<br />

You study the learning content systematically by “fixing” it in your memory. The third step is<br />

“testing”. You test yourself and do revision.<br />

This systematic method is not new. You follow this method daily, without even knowing it. When<br />

you plan your activities, you first explore your situation and all that you have to do. Then you plan<br />

your day and complete all your activities (fixation). After that you look back over the day to see<br />

whether you have done everything that you planned to do (testing).<br />

This is also the basic method you are going to use when doing assignments. For example, the<br />

first thing you are going to do is to explore. This you will do by asking questions and making sure<br />

that you understand the topic of the assignment. Then you will read about it. After that you will<br />

summarise all your information and write your assignment (fixation). Finally, you will finish the<br />

assignment and evaluate (test) its quality.<br />

You can find more information on various study methods in the following<br />

suggested books and websites:<br />

Books<br />

Eric Jensen. 1998. Super teaching. San Diego: The Brain Store.<br />

Carolyn Hopper. 2003. Practising college learning strategies. Houghton: Mifflin.<br />

Tony Buzan. 2006. The Buzan study skills handbook: the shortcut to success in your studies with<br />

mind mapping, speed reading and winning memory techniques. BBC Active.<br />

Colin Rose & Malcolm Nicholl. Accelerated learning for the 21st century.<br />

Websites<br />

http://www.unisa.ac.za/default.asp?Cmd=ViewContent&ContentID=15974<br />

http://www.acceleratedlearning.com/<br />

http://frank.mtsu.edu/~studskl/index.html<br />

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EFT study method<br />

The exploration phase comprises roughly 60% of the time spent on the task. For long-term<br />

planning it happens at the beginning of the year/semester.<br />

Your main objective is to gain as much background knowledge as possible about the subjects<br />

before beginning to study intensively (fixation).<br />

During this phase you should<br />

n scan your curriculum<br />

n complete your assignments<br />

n do additional reading<br />

n discuss the field of study with lecturers<br />

n contact fellow students to discuss the learning material<br />

n make schematic summaries or a mindmap for intensive study later on<br />

n use your study guide to identify possible questions<br />

n identify and clarify difficult concepts<br />

Important: Draw up a long-term timetable for the whole year/semester and a short-term weekly<br />

schedule. Divide your subjects and the number of chapters into chunks and plan when you are<br />

going to do what.<br />

The fixation phase comprises 30% of the time.<br />

By the time you get to this phase you should be fairly familiar with the content of the course and<br />

you start to fix the content in your memory by bringing together all your background knowledge.<br />

This is the phase in which you study your summaries your additional notes and the study guide<br />

intensively. Here you follow these systematic steps:<br />

n Start by getting an overview of the study material again.<br />

n Page through the chapter again, read the subheadings and add them to the mindmap.<br />

You could even go further and again look at the beginning and the end of paragraphs<br />

because that is where authors often introduce or summarise the main ideas. You could<br />

also read the key words in bold letters. You now have a fresh idea what the chapter is all<br />

about. Ask yourself: “What is this chapter all about?” See if you can answer this question.<br />

n Next you start going over the the content by checking your summaries Ask yourself<br />

simple questions beginning with “how”, “where”, “when”, “who” and “which”. Ask yourself<br />

what the main idea is of what you have read, and make sure that you understand all the<br />

words and concepts. Note the relationship between main ideas and subheadings and also<br />

the logical connection between headings and subheadings. Studying like this will deepen<br />

your insight into the study material, and insight is what is required at university level.<br />

n After you have read the learning content with understanding, you can refine your<br />

summaries into core summaries which contain only the most important key words.<br />

This will give you a schematic summary and a core summary for each chapter. While<br />

you are making your summaries, you should use the different memory techniques, for<br />

example acronyms, classification and visualisation to fix the content in your memory.<br />

After studying each unit of work, you should test yourself to ensure that you know it. Close your<br />

book and answer all the possible questions you have formulated as you worked through the material.<br />

Revise your work within 24 hours of studying it. You will have forgotten up to 25% of the facts,<br />

and this is normal. At the beginning of each study period it is important that you evise your<br />

previous material to see how the old and the new link with each other. Important: Revision is one<br />

of the most powerful memory techniques you can use.<br />

For more on notemaking and mindmapping see page 68 in the A-Z guide<br />

Memory exercises: see page 63 in the A-Z guide<br />

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Doing assignments and practical work<br />

Assignments are a way of helping you to prepare for your exams by making sure you turn in<br />

work regularly so that lecturers can see if you understand the module. There are many students<br />

at <strong>Unisa</strong> so there are specific rules for how the assignments must be written or typed, how<br />

to hand them in and how to complete the cover sheets. Tutorial Letter 101 will have all the<br />

information you need for completing these assignments.<br />

<strong>Unisa</strong> provides you with writing pads to do your assignments on or you can type them. When<br />

you type your assignments you must leave enough space on the margin to allow your tutor or<br />

lecturer to write comments.<br />

Each assignment must be submitted with a cover page which is part of your study material and<br />

<strong>Unisa</strong> provides you with envelopes to mail it back to us.<br />

A few simple tips to complete your assignments successfully are:<br />

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Understand the assignment: take your time to read the task and make sure that you<br />

understand what is being asked.<br />

Start to collect the facts and information to complete the response. Study your study guide,<br />

prescribed books and other readers to help you organise and compile your response.<br />

Now you must organise all this information. Arrange and group these facts to allow you to<br />

form a structured and coherent response.<br />

Use headings and subheadings to help you with the structure. Start with an introduction,<br />

then the main section with all the subheadings and end with a summary of the key facts.<br />

The summary should be a review of the main facts and arguments in your answer. Also offer<br />

your own opinion and show how you have understood the work in relation to your own<br />

work and personal environment.<br />

You can hand it in at one of our assignment boxes, mail it or hand it in via <strong>my</strong><strong>Unisa</strong>. This is very<br />

convenient because you get confirmation that <strong>Unisa</strong> has received your assignment.<br />

You can expect feedback in a number of ways. After the final submission date of your assignment<br />

you will receive another tutorial letter which contains the correct response to the questions posed<br />

in the assignment. This tutorial letter will give you guidelines and explanations that will be a<br />

valuable resource in preparing for your examination.<br />

For more information on how to complete and submit your assignment go to page 32<br />

of the A-Z Guide.<br />

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Plan and write examinations<br />

Examinations are one of the more stressful times you will face as an ODL student, but there are<br />

ways of making it easier. If you have planned well you will have enough time to study and prepare<br />

for each examination. Also take care of yourself, eat well, sleep enough and exercise. This will<br />

help you to deal with the stress.<br />

Know how to get to your exam centre before the time so that you can be seated 15 minutes<br />

before the start of the exam. If you are late, you will not be allowed in. Also make sure that you<br />

know what stationery you need, such as a calculator pens, pencils and whether it is an open book<br />

exam. Take note of the examination rules and regulations which appear on the reverse side of<br />

your final timetable.<br />

Keep your purpose in mind and have a clear goal. Here are a few tips:<br />

Before the examination<br />

n Take care of yourself physically to cope with the mental challenges ahead<br />

n Get six to eight hours sleep per night<br />

n Exercise<br />

n Eat healthily (eg fresh fruit and vegetables)<br />

n Drink plenty of water<br />

Keep study sessions short and focused;<br />

don’t sit for hours without a break<br />

n Set a goal for each session (40-45min)<br />

n Take a five to ten minute break<br />

n Energise, do exercise<br />

n Do five minute of revision<br />

n Check your timetable now<br />

Distractions<br />

n Write down what is worrying you<br />

n Create a possible plan<br />

n Switch off the TV/cellphone<br />

n Explain to others that you are preparing for your future<br />

n Prepare well in advance; budget your time by calculating how much time is<br />

needed for each course<br />

n Spread your time properly; don’t overspend on one course<br />

Revise/revise/revise<br />

n Test yourself – develop your own exams and complete them<br />

n Set actual time limits<br />

n Practise in the way you are going to be tested<br />

The day before<br />

n Study regularly up to the day before the exam<br />

n Then get a good night’s sleep (even if you haven’t finished your work!)<br />

n Last minute cramming doesn’t work – you will just be too tired to think in the exam<br />

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The day of the examination<br />

n Double check your timetable<br />

n Take your ID and student card with you, as well as an HB pencil, pen,<br />

eraser and calculator if needed<br />

n Be early for the examination<br />

n<br />

Have time to get settled and prepared mentally<br />

n Keep to yourself before and after the examination; discussions may confuse or upset you<br />

During the examination<br />

n Ask the invigilator if you aren’t sure; ask for help right away<br />

n Read over the entire examination paper before you begin –<br />

this allows your mind to explore all options while you are doing other questions<br />

n Make sure you know the mark value of each question – divide your time appropriately;<br />

don’t spend more time on a problem than it’s worth<br />

n Write down memory aids in the margins or on a blank page – these may include formulae,<br />

facts, key phrases or dates (mind maps are very useful)<br />

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Motivation and goals<br />

What to do first<br />

n Go for the multiple-choice, fill-in-the-blank and true/false questions first<br />

n Do the easy ones first – mark the tricky ones; look for clues, but move on if you are struggling<br />

with a question<br />

n Come back to the difficult questions later<br />

n Be clear and be brief<br />

n Do the short answer and essay questions last<br />

n Make a quick outline, such as a mindmap; then start writing according to the outline<br />

n Attempt to do every question<br />

n Check your answers<br />

When you leave the examination room, the examination is over! Worrying about<br />

it will not help you get better marks. But focusing on the next exam will.<br />

For more information about stress management, go to page 71 in the A-Z guide.<br />

For more information on examination centres and administrative issues around your exams, go to<br />

page 48 of the A-Z Guide.<br />

Stay focused on your future<br />

The journey you have started with your <strong>Unisa</strong> studies is a long one – one which will probably take<br />

years – perhaps even longer than you had hoped for. There will also probably be days when you<br />

feel discouraged and that the changes that you have to make in your life are not worth it. So, how<br />

do you keep going? A few suggestions follow:<br />

Start each day with a positive thought about how you are moving closer to your goal. Sometimes<br />

the changes are not noticeable externally – as you develop new skills your brain becomes more<br />

highly developed. Stop, and enjoy the changes happening to you as a person – you will feel a<br />

sense of excitement as you start to enjoy the experience of learning. Focus on what you have<br />

learnt already – not what still has to be done.<br />

Journeys can only be completed if you keep moving. So when other demands seem<br />

overwhelming, just make sure that you do a little of your <strong>Unisa</strong> work on a daily basis. You are<br />

making progress towards your goal!<br />

Get connected to the community of <strong>Unisa</strong> – phone calls, learning centres, tutorial classes,<br />

<strong>my</strong>unisa, e-mail letters are all ways to network to share information, to get guidance or just to<br />

unstress. Surround yourself with positive energy. This connectedness is especially important when<br />

life is tough!<br />

Finally, keep your vision and purpose in mind – the small steps you take every day will<br />

get you there.<br />

29<br />

My <strong>Studies</strong>_AW.indd 29 25/10/2010 13:17

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