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<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

Pilot Evaluation Report<br />

July 2010<br />

For more information on the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

or the contents of this report please contact:<br />

Lauren Oliver<br />

Internal Consultant<br />

Youth Empowerment & Participation<br />

<strong>Berry</strong> <strong>Street</strong><br />

1 Salisbury St<br />

Richmond, Victoria 3121<br />

ph. (03) 9429 9266<br />

e. loliver@berrystreet.org.au<br />

[Type text]<br />

Male, 12yrs


Acknowledgements<br />

This evaluation was undertaken by the Youth Empowerment & Participation Project, part of the<br />

Statewide Services Team at <strong>Berry</strong> <strong>Street</strong>.<br />

A number of people provided feedback, stories and input through the evaluation process and we<br />

are grateful to them for their honest and constructive contributions. We are particularly grateful<br />

to the young people who shared their experiences with us and who have allowed us to use their<br />

drawings, letters and information throughout this report.<br />

In particular <strong>Berry</strong> <strong>Street</strong> would like to acknowledge the work undertaken by Elissa Livesey<br />

during her student placement with <strong>Berry</strong> <strong>Street</strong>. Much of the data and information from staff,<br />

children and young people is drawn from her work in surveying and interviewing successful<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> applicants.<br />

<strong>Berry</strong> <strong>Street</strong> would also like to thank the generous contributions of the Newsboys Foundation and<br />

the Hoffman Foundation, which made this pilot project possible.<br />

Page | 1


Contents<br />

Acknowledgements …………………………………………..……………………………… 1<br />

Executive Summary …………………………………………………………………………. 3<br />

Recommendations …………..………………………………………………………………. 7<br />

1. Introduction …………………………………………………………………………….. 10<br />

1.1 Methodology ………………………………………………………………………………………………. 11<br />

2. Outcomes …………………………………………………………………………………. 12<br />

2.1 Opportunities Facilitated ……………………………………………………………………………. 12<br />

2.2 Grant Recipients …………………………………………………………………………………………. 12<br />

2.3 Support Staff ………………………………………………………………………………………………. 13<br />

2.4 <strong>Berry</strong> <strong>Street</strong> Culture …………………………………………………………………………………… 14<br />

3. Quantative data ………………………………………………………………………… 15<br />

3.1 General ……………………………………………………………………………………………………….. 15<br />

3.2 Giving Round One ………………………………………………………………………………………. 16<br />

3.3 Giving Round Two ………………………………………………………………………………………. 16<br />

3.4 Giving Round Three ……………………………………………………………………………………. 16<br />

4. Application process …………………………………………………………………… 17<br />

4.1 From the Applicants …………………………………………………………………………………… 17<br />

4.2 From the Support Workers ………………………………………………………………………… 17<br />

4.3 Application Receipt and Processing …………………………………………………………… 18<br />

5. Giving rounds ……………………………………………………………………………. 19<br />

5.1 Giving Group ………………………………………………………………………………………………. 19<br />

6. Grant-making and tracking …………………………………………………………. 21<br />

7. Conclusions ………………………………………………………………………………. 22<br />

8. Appendices ……………………………………………………………………………….. 23<br />

App. 1: Grants List ……………………………………………………………………………………………. 23<br />

App. 2: Case Study - Mary ……………………………………………………………………………….. 25<br />

App. 3: Case Study # 2 …………………………………………………………………………………….. 26<br />

App. 4: Case Study # 3 …………………………………………………………………………………….. 27<br />

App. 5: Application Form …………………………………………………………………………………… 28<br />

App. 6: Application Guidelines …………………………………………………………………………… 35<br />

App. 7: Application Assessment Form ………………………………………………………………. 37<br />

Page | 2


Executive Summary<br />

“I’ve dreamed of my 18th Birthday Party. It was on a boat and I had all the people that have made a<br />

difference in my life. I have never had a real party so I thought I would take this opportunity to tell you my<br />

dream so it might come true”<br />

Female, 17yrs.<br />

<strong>Berry</strong> <strong>Street</strong> believes that all children should have a good childhood. We also understand that, if<br />

memories provide us with a context for who we are, positive memories can be understood to<br />

play a significant role in building resilience in children and young people. They offer us a<br />

positive image of ourselves, the people around us and the things we are capable of.<br />

The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> (PMB) was developed in response to a perceived need for an<br />

independent source of funds to enable <strong>Berry</strong> <strong>Street</strong> to provide children and young people with<br />

opportunities to build their own bank of positive memories.<br />

“Some of the school parents and students are aware of the family’s current child protection involvement,<br />

which has exacerbated [their] social isolation resulting in the children having few friendships and being<br />

excluded from student’s parties due to parents telling their children not to play with [them]…”<br />

Family Services worker<br />

For many of the children and young people in our programs and services, <strong>Berry</strong> <strong>Street</strong> acts in<br />

loco parentis and, as such, is responsible for ensuring that they are provided with the<br />

experiences, the resources, the relationships and the opportunities to be the best they can be.<br />

For others our role is to engage and support them in a variety of ways to overcome barriers, to<br />

feel safe and nurtured and to have hope for the future.<br />

The pilot of the PMB aimed to test a model of small-grant-making to individual children and<br />

young people in all <strong>Berry</strong> <strong>Street</strong> programs and services. The intention was to ensure that<br />

children and young people were empowered by the process, supported by <strong>Berry</strong> <strong>Street</strong> staff, and<br />

ultimately enabled to access opportunities and resources they may otherwise have struggled to<br />

access.<br />

The development of the model was supported by a reference group including direct service staff<br />

from a range of <strong>Berry</strong> <strong>Street</strong> program areas as well as staff from <strong>Berry</strong> <strong>Street</strong>’s central office. In<br />

addition the reference group included the CEO of the Newsboys Foundation.<br />

The Reference Group developed the concept to include a definition of positive memories, an<br />

application process and application guidelines. This was subsequently launched, with the pilot<br />

year offering three funding rounds to distribute a total of $41,000. Applications were invited<br />

from all program and service areas of <strong>Berry</strong> <strong>Street</strong> for activities and opportunities that:<br />

• Promote fun – opportunities to play, have adventures, be a child etc.<br />

• Provide ‘normal’ experiences – opportunities to do things that other kids their age do,<br />

things that connect them to their peers and community outside the welfare system, going<br />

to restaurants, camping, having sleepovers etc.<br />

• Enable a sense of achievement – Things that enable them to feel like they have<br />

something to offer, skills that people value, the ability to succeed.<br />

• Connect children and young people to their family – opportunities that facilitate and<br />

support connection to family like enabling a family member to attend their Deb Ball, or<br />

supplying a family movie pass or zoo pass so they can do activities together.<br />

• Provide resources – equipment and financial resources that enable them to access<br />

recreation and personal development opportunities such as musical instruments or the<br />

money to pay for music lessons.<br />

The key requirement in the application process was that, where possible, children and young<br />

people had to be the ‘driver’ behind the application. The guidelines encouraged staff to<br />

Page | 3


empower their clients to decide what constitutes a positive memory experience for them and to<br />

undertake the research to make their application. Application forms were developed to be as<br />

‘child/youth-friendly’ as possible, requiring minimal written information and encouraging<br />

submissions in any format the child or young person wanted to use. This resulted in applications<br />

including drawings, photographs, voice-recordings, DVDs, , personal presentations from children<br />

and even a wooden sculpture.<br />

To ensure that requests were clear, all applications had to be supported by a detailed letter<br />

from a <strong>Berry</strong> <strong>Street</strong> staff member, outlining the request 1 , their reasons for supporting the<br />

application and any further information that might help in decision-making.<br />

“getting a driver’s licence or supervised driving is hard, because most newly-arrived people are still on P-P<br />

plates. It has happened that other p-platers platers have been known to supervise learner drivers and other people<br />

have driven without licences. I believe [he] needs an opportunity to do things the proper way”<br />

Cultural Liaison worker<br />

Over the twelve month pilot, which ran from May 2009 – May 2010, with grant rounds taking<br />

place in May 2009, September 2009 and November 2009, the full $41,000 was granted. Over 70<br />

applications were received across the three rounds totalling nearly $67,000 in requests.<br />

Applications contained requests for a huge range of opportunities, activities and resources, many<br />

of which provided a stark reminder of the array of socially accepted ‘norms’ of childhood that<br />

vulnerable and disadvantaged children and young people are prevented from experiencing<br />

through circumstances over which they have no control.<br />

Examples of applications include:<br />

• Piano lessons for a young girl transitioning into permanent care:<br />

“Playing the piano makes me feel happy and forget about the sadness…”<br />

1 Where applicants were too young or unable to provide any written details of the activity or opportunity they wanted<br />

to take part in, the support letter was used to provide the detail of the application.<br />

Page | 4


• Horse-riding lessons for a girl with behavioural and developmental disorders:<br />

“My client’s greatest desire is to ride horses, she has a love for horses and has started writing a<br />

dictionary on horses… unfortunately we do not have the finances to place her in a day program for<br />

horse riding lessons”<br />

• A group application from young people from a regional education program for an outing<br />

to an inner-city Skate Park<br />

“We would like to go on a trip to Rampfest, Melbourne… everyone here enjoys the sk8 park here in<br />

Shepparton, but it is a bit small and does not let us practice all of the tricks some of us can do<br />

because it doesn’t have half-pipes and stuff”<br />

• Holidays: Queensland Adventure Parks, beachside family holidays<br />

• Academic support: tutoring<br />

• Family activities: long-distance travel to visit family, zoo trips, decorating bedrooms<br />

• Leisure equipment: bikes, scooters, fishing equipment<br />

• Group activities: Luna Park, Melbourne skate park<br />

• Dance lessons<br />

• Theatre experiences<br />

• Driving lessons<br />

• Birthday parties<br />

“I want to be able to read and write just as good as other kids in my class… I wish that I could get stars every<br />

day at school. School work is too hard for me. I want to be happy at school”<br />

Female, 6yrs<br />

Applications were assessed initially by the project manager and subsequently by a ‘Giving Group’<br />

made up of staff from a range of program and service areas across the organisation. The original<br />

intention was to include young people in the Giving Group. This was achieved in the first group,<br />

however it became impossible to coordinate an appropriate time to accommodate staff and<br />

young people during work and school hours.<br />

Each round saw the pool of applications grow. The second round received double the number of<br />

the first, and the third round saw a leap from sixteen applications (in the second round) to 47.<br />

As word spread we also saw the diversity of program areas grow. The initial round was largely<br />

made up of applications from <strong>Berry</strong> <strong>Street</strong>’s North West Region Home Based Care and Family<br />

Services programs. By the final round applications were received from all regions, including Take<br />

Two 2 and the Bushfire Case Management Services.<br />

The unexpected and rapid increase in application numbers came at a time when administrative<br />

support within <strong>Berry</strong> <strong>Street</strong>’s Richmond Office (where the program is based) was stretched.<br />

Where applications had been received and processed for assessment by a member of the<br />

administration team, before being submitted to the Project Manager for review, the reduced<br />

capacity in administration meant that the Project Manager was responsible for receiving and<br />

processing all 47 applications in the final round. These factors resulted in the model being<br />

tested ‘under strain’, which was arguably both positive and negative. On the one hand it<br />

enabled thorough testing of the integrity of the application process, the guidelines and the<br />

concept behind the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>. On the other hand it resulted in unprecedented<br />

numbers of unsuccessful applications in the final round. In previous rounds the Giving Group had<br />

been able to fund applications to their full amount and in some cases provide additional funds to<br />

ensure the experiences were especially memorable. Conversely, in the final round, with over<br />

$45,000 of applications and only $19,000 left to spend, the guidelines had to be strictly adhered<br />

to. A decision was made to exclude some categories of application altogether 3 , and applications<br />

were assessed for their potential to achieve the same result with a little less money. This<br />

2 A developmental therapeutic service for clients of the Victorian Child Protection system.<br />

3 Applications for computers and laptops were referred to the Development Team to pursue with corporate and<br />

independent supporters.<br />

Page | 5


inevitably resulted in negative feedback and disappointment for many children and young people<br />

as well as for the staff who had supported them.<br />

“Although my client has accepted the decision and moved on, I am personally disappointed”<br />

Bushfire Case Manager<br />

Despite the handful of negative experiences, the feedback regarding the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

has been overwhelmingly positive. Some have indicated that, without access to the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong>, , many of these activities would not have taken place since there are limited<br />

sources for funding for the extra things that make childhood fun and special. We have also heard<br />

that the existence of the PMB has, in some cases, influenced a change in the way that staff<br />

approach their work with children and young people; it has provided them with a very positive<br />

lens through which to view their clients, as well as a positive tool for engaging them more<br />

generally.<br />

Most importantly we have heard heart-felt requests, overjoyed squeals of excitement and<br />

messages of fun and adventure from children and young people in their applications, through<br />

their feedback and during their visits to Richmond office to personally hand in their application<br />

forms. Their responses confirm for us the importance of initiatives that focus on the positive, on<br />

their strengths and on their right to have the same opportunities and chances in life that are<br />

routinely available to their peers.<br />

“I would give it 20 out of 10 it was so fun!”<br />

Male, 12yrs<br />

Male, 11yrs<br />

Page | 6


Recommendations<br />

“[PMB] is an excellent project, just a shame it has to be capped to only a couple of times a year. As from<br />

time to time opportunities rise (sic) and it creates problems getting money for the activity or opportunity for<br />

the [young people] and they often miss out”<br />

Staff member<br />

The following recommendations are drawn from the range of feedback that was received both<br />

during the application processes and through targeted surveys following the end of the pilot.<br />

These recommendations assume that the continuation of the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> is not in<br />

question. Some funding has been secured to continue the program and <strong>Berry</strong> <strong>Street</strong> has<br />

articulated a commitment to the continued building of a perpetual fund to create a sustainable<br />

funding source for the PMB.<br />

The recommendations below provide guidance for ongoing development of the PMB with the<br />

intention to improve the process and outcomes, ultimately ensuring that the experience as a<br />

whole is positive for all involved.<br />

1. Develop the Giving Group process to engage young people in a meaningful way.<br />

1a. Consult with young people to ascertain the best methods for facilitating youth<br />

participation in the model<br />

1b. Explore the feasibility of conducting all, or part of Giving Group sessions, through<br />

<strong>Berry</strong> <strong>Street</strong> education programs or in Residential Units<br />

1c. Schedule Giving Group meetings for school holidays<br />

1d. Address the issues of applicant confidentiality when involving other young people in<br />

the Giving Group process.<br />

2. Ensure clarity and transparency in the applications process to enable applicants to<br />

better manage their expectations and cope with the outcomes<br />

2a. Provide case studies and examples of successful applications to offer applicants<br />

inspiration and an understanding of what the PMB funds.<br />

2b. Recruit representatives to the Giving Group from every region/group and spend an<br />

initial session training them to facilitate information sessions in their region/group<br />

regarding the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>.<br />

2c. Place greater emphasis on the need to prepare applicants for the possibility that<br />

their application may NOT be successful.<br />

2d. Simplify the information available to applicants and support workers<br />

2e. Review and update application forms to further promote alternatives to written<br />

applications.<br />

3. Streamline the process for receiving, processing and the long-term ownership and<br />

storage of applications.<br />

3a. Establish administrative support by assigning the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> as the<br />

permanent portfolio of a member of the Central Administration team<br />

3b. Assign Unique Identifiers to each applicant to monitor multiple applications over<br />

Giving rounds and ensure there is a tracking mechanism in place<br />

3c. Establish a system for the storage and return of applications to applicants following a<br />

defined period so as to ensure consistency with life story work, etc. Include this in<br />

the guidelines for workers<br />

Page | 7


4. Improve the model for monitoring expenditure through the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

4a. Provide successful applicant’s support workers with the application Reference<br />

Number to tag their payments for tracking<br />

4b. Require support workers to notify admin support when they have used the funds<br />

4c. Meet with finance and Development to ensure financial and donation management<br />

processes are clear and documented<br />

5. Plan and publicise frequency of Giving rounds and availability of funds to avoid overspending<br />

in early rounds and ensure equity of opportunity in each round<br />

5a. Following confirmation of the funds available for the year, set funding-round dates<br />

and announce the amount of funding that will be available at each round<br />

5b. Encourage year-round submission of applications to avoid the ‘last-minute-rush’<br />

approach<br />

Page | 8


Male, 11yrs Page | 9


1. Introduction<br />

<strong>Berry</strong> <strong>Street</strong> believes all children should<br />

have a good childhood, growing up feeling<br />

safe, nurtured and with hope for the<br />

future.<br />

In 2007 <strong>Berry</strong> <strong>Street</strong> received applications<br />

totalling over $20,000 for a scholarship fund<br />

that held only $4,000. All the requests were<br />

for what might be considered ‘normal’<br />

childhood opportunities or resources: art<br />

equipment to be able to paint and draw,<br />

music lessons, a skateboard. Even a request<br />

from two sisters for funds to support an<br />

overseas trip was not out of the ordinary for<br />

young women of their age, ready to explore<br />

the world. In many situations a parent might<br />

do their best to support, or endeavour to<br />

provide these opportunities for growth and<br />

development in their child. For families that<br />

are struggling or facing challenges such as<br />

domestic violence, mental illness, substance<br />

abuse, financial hardship or separation, the<br />

provision of what may be regarded as ‘nonessential’<br />

experiences are often out of reach<br />

or too far down the list of priorities to<br />

consider.<br />

<strong>Berry</strong> <strong>Street</strong> has an in loco parentis role for<br />

the children and young people in programs<br />

and services as part of Out of Home Care<br />

provision. Further, the organisation plays a<br />

supportive role for many Victorian families<br />

facing challenges and tough times. <strong>Berry</strong><br />

<strong>Street</strong> believes that this commitment to<br />

supporting children, youth and families<br />

includes finding ways to ensure that children<br />

and young people continue to have access to<br />

the rites of passage, opportunities for pure<br />

fun and positive growth experiences<br />

commonly available to their peers. Further,<br />

<strong>Berry</strong> <strong>Street</strong> is committed to ensuring that<br />

they are able to connect to their<br />

communities, peers and families and to<br />

develop resilience through positive<br />

memories.<br />

This commitment, combined with the ever<br />

present pressure to fundraise to sustain a<br />

handful of programs focusing on providing<br />

children and young people with positive and<br />

fun opportunities, inspired the development<br />

of the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>.<br />

The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> (PMB) was<br />

developed to:<br />

1. Empower children & young people to<br />

participate in decisions affecting<br />

them;<br />

2. Enable children and young people in<br />

<strong>Berry</strong> <strong>Street</strong> programs and services to<br />

access opportunities, rites of passage<br />

and positive experiences that<br />

contribute to their own bank of<br />

positive memories; and<br />

3. Provide <strong>Berry</strong> <strong>Street</strong> staff and young<br />

people with the opportunity to<br />

participate in the distribution of funds<br />

to support themselves and their peers<br />

by;<br />

4. Create a sustainable funding source<br />

for projects, materials and activities<br />

which enhance our capacity to build on<br />

positive memories for children and<br />

young people in our care.<br />

Generous seed funding through the<br />

Newsboys Foundation and the Hoffman<br />

Foundation, made the development of the<br />

concept into a reality, and a pilot year<br />

possible.<br />

In the first three months a Reference Group<br />

was established to guide the development of<br />

the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> concept,<br />

including: a definition of positive memory<br />

activities and opportunities; a clear<br />

application process; and application and<br />

publicity materials<br />

In addition to the project manager 4 , the<br />

Reference Group included three nominated<br />

representatives from <strong>Berry</strong> <strong>Street</strong> programs<br />

(Family Services, Residential Case<br />

Management and Intensive Case Management<br />

Service), representatives from <strong>Berry</strong> <strong>Street</strong><br />

Business Operations and Development<br />

Teams, and Sandy Shaw, CEO of the<br />

Newsboys Foundation.<br />

Grant assessment was carried out by a<br />

Giving Group. This group included four<br />

permanent members with the capacity to<br />

invite others to participate, where<br />

appropriate. In the interests of youth<br />

participation it was also intended that this<br />

4<br />

Lauren Oliver, Internal Consultant: Youth<br />

Empowerment & Participation<br />

Page | 10


group should include a minimum of two<br />

young people for each Giving Round.<br />

Three Giving Rounds took place over the<br />

pilot year, in May, September and November<br />

of 2009. A fourth had been anticipated, but<br />

demand was so high in the first three, that<br />

funds were unavailable by the end of the<br />

third Giving Round.<br />

1.1 Methodology<br />

This evaluation has been conducted<br />

internally by <strong>Berry</strong> <strong>Street</strong> under the<br />

assumption that the future viability of the<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> is not in question.<br />

There has already been a substantial<br />

financial investment made to an endowment<br />

fund to ensure the longevity of the program.<br />

In addition the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> has<br />

been made the subject of a Major Donor<br />

campaign and the default recipient of a<br />

large number of donations and bequests as<br />

well as the <strong>Berry</strong> <strong>Street</strong> employee giving<br />

program. The long-term vision is to build a<br />

large enough fund to enable the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> to continue to fund individuals<br />

and, in the future, to sustain some of <strong>Berry</strong><br />

<strong>Street</strong>’s positive memory focused programs<br />

such as the Foster Care Camp, Darwin<br />

Experience and Wilderness Project.<br />

The objective of the evaluation process was<br />

to identify areas for improvement from the<br />

perspectives of all involved. A random and<br />

representative group of 20 successful<br />

applicants was selected to provide<br />

feedback. Surveys were then sent to the<br />

<strong>Berry</strong> <strong>Street</strong> worker who supported their<br />

application and to the applicant themselves.<br />

In some cases applicants were interviewed<br />

by a student from RMIT to complete the<br />

survey.<br />

Second and third round applicants also<br />

completed evaluation surveys with their<br />

applications to provide feedback on the<br />

process itself.<br />

Additional feedback was received from<br />

successful and unsuccessful applicants<br />

throughout the pilot via email and through<br />

phone conversations. This feedback has also<br />

been incorporated.<br />

Page | 11


2. Outcomes<br />

Three full case studies are attached with<br />

this report as Appendices 2-4.<br />

In addition to the specific nature of the<br />

opportunities facilitated through the<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>, over $40,000 in<br />

grants were committed to more than 50<br />

children and young people. However, the<br />

outcomes of the pilot project have reached<br />

far beyond the financial, both among those<br />

who received the grants and among staff. To<br />

some extent there has also been an impact<br />

on aspects of <strong>Berry</strong> <strong>Street</strong> culture.<br />

2.1 Opportunities Facilitated<br />

For a full list of opportunities facilitated by<br />

the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>, see Appendix 1.<br />

The following provide a snapshot of some of<br />

the things <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> funds<br />

enabled:<br />

A group application from young people<br />

from a regional education program for an<br />

outing to an inner-city Skate Park<br />

“We would like to go on a trip to Rampfest,<br />

Melbourne… everyone here enjoys the sk8<br />

park here in Shepparton, but it is a bit<br />

small and does not let t us practice all of the<br />

tricks some of us can do because it doesn’t<br />

have half-pipes and stuff”<br />

“School work is too hard for me. I want to<br />

be happy at school”<br />

Part of the costs to enable a fifteen year<br />

old boy with an identified talent for soccer<br />

to travel with his team to a Football Camp<br />

and international tournament in Singapore<br />

Funds to enable a little boy in foster care<br />

to visit his paternal grandmother on a<br />

regular basis and build on the newlyformed<br />

relationship they have developed<br />

A suit and new shoes for a homeless young<br />

man to attend his brother’s wedding<br />

A new bike and helmet for a little girl in<br />

foster care to replace the one that she has<br />

grown out of<br />

Birthday parties for several young people<br />

including a sweet sixteen, an eighteenth<br />

and a birthday party for a young woman<br />

entering a permanent care placement and<br />

wanting to farewell her friends and<br />

support workers before she leaves<br />

“I’ve dreamed of my 18th Birthday Party. It<br />

was on a boat and I had all the people that<br />

have made a difference in my life. I have<br />

never had a real party so I thought I would<br />

take this opportunity to tell you my dream<br />

so it might come true”<br />

Specialised tutoring for two young sisters<br />

with severe learning delays<br />

“I want to be able to read and write just as<br />

good as other kids in my class… I wish that I<br />

could get stars every day at school”<br />

2.2 Grant Recipients<br />

When asked about the impact of the<br />

application process and their use of the<br />

grant, children and young people told us it<br />

had been a very positive experience. For<br />

some it enabled them to feel ‘normal’ and<br />

more like their peers or children and young<br />

people they are at school with. They told us<br />

it was empowering because they gained<br />

skills and accessed opportunities that might<br />

Page | 12


not have been available to them, were it not<br />

for the money they received from the<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>.<br />

“Mary was overjoyed by the gifts. It is a rare day<br />

that she gets something just for herself”<br />

Case Study, Appendix 4<br />

Among other objectives, the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> hopes to provide opportunities<br />

for children and young people to have fun.<br />

Feedback, and the nature of the<br />

opportunities applicants accessed, implies<br />

that this was very much the case for the<br />

majority of those who received grants.<br />

Young people surveyed also told us that they<br />

achieved in ways that were special and new<br />

to them. For some the achievements were in<br />

areas they had always wanted to achieve,<br />

for others they were incidental or part of<br />

the experience as a whole.<br />

“I learnt First Aid and got to become a First Aid<br />

officer [at scout jamboree]”<br />

Male, 12 yrs<br />

Where some children and young people<br />

applied for funds to support a connection to<br />

their family, others considered their<br />

opportunity a chance to connect with their<br />

peers. It seemed important for some young<br />

people to find things to do together, such as<br />

reading books together or playing with toys<br />

and generally just having the chance to<br />

spend time with their birth family or foster<br />

family. When asked if the <strong>Positive</strong> <strong>Memory</strong><br />

<strong>Bank</strong> money helped young people connect<br />

more or better with their birth or foster<br />

family we heard back that for half of those<br />

surveyed, it did.<br />

For some of those surveyed, the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> was also about wanting to do<br />

something to further themselves as a person<br />

or learn a new skill through activities such as<br />

guitar lessons, violin lessons, driving lessons<br />

and tutoring.<br />

Given that surveys showed that the majority<br />

of children and young people heard about<br />

the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> via word of mouth<br />

it was encouraging to find that they were<br />

enthusiastic when asked if they would<br />

encourage others to apply:<br />

“The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> seems like a pretty<br />

good idea - Go for it”<br />

2.3 Support Staff<br />

Male, 14yrs<br />

We asked 20, randomly selected support<br />

staff about the impact of the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> against the five focus areas of<br />

the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> (promoting fun,<br />

providing ‘normal’ experiences, enabling a<br />

sense of achievement, connecting children<br />

and young people to their family and<br />

providing resources);<br />

• 85% indicated that the grant enabled<br />

a sense of achievement<br />

• 75% felt the grants their clients<br />

received enabled fun, connection to<br />

family and a chance to be like their<br />

peers<br />

• 70% noted the grant had supported<br />

access to resources<br />

One hundred percent of support staff said<br />

they would encourage children and young<br />

people to apply for the <strong>Positive</strong> <strong>Memory</strong><br />

<strong>Bank</strong> again in the future.<br />

While the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> had<br />

articulated aims in terms of the areas it<br />

hoped to impact, we also asked staff about<br />

any additional benefits they had seen as a<br />

result of the application process or the<br />

grants received.<br />

As the table below demonstrates children<br />

and young people benefited in a variety of<br />

ways, including improved self esteem,<br />

improved self-image, improved skills,<br />

connection to new friends and discovering<br />

new interests. Staff also indicated that they<br />

had experienced children and young people<br />

gaining a more positive outlook as well as<br />

overall improved health and wellbeing.<br />

Page | 13


2.4 <strong>Berry</strong> <strong>Street</strong> Culture<br />

Anecdotal evidence and input throughout<br />

the pilot has indicated that, for many<br />

people, the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> has<br />

provided an opportunity to reflect on the<br />

needs of children and young people from a<br />

new and often refreshing perspective.<br />

In emails staff expressed their excitement<br />

and that of family members at being able to<br />

focus on the less serious side of life with<br />

their clients.<br />

“the kids sat down over the weekend and drew<br />

many pictures of things they love, memories they<br />

have and a wish. We actually had a few good<br />

hours together of lots of laughs and happy<br />

thoughts… Even if nothing comes of it it was a<br />

great exercise to do with them. Thanks”<br />

Mother of applicant – Bushfire Case Management<br />

Service<br />

At an Executive Management meeting<br />

following a presentation on the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong>, the Executive Management<br />

Team discussed the impact that they were<br />

seeing among staff as a response to<br />

accessing the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> for their<br />

clients.<br />

Specifically, one Regional Director felt that<br />

their staff had benefited from the<br />

opportunity to step back from the crisisfocused<br />

and often negative behavioural<br />

focus of their work with young people. The<br />

positive focus of the PMB had provided a<br />

different lens through which to view the<br />

young people in their care and a reminder<br />

that, as well as being children and young<br />

people with emotional and behavioural<br />

challenges, they, like any other child or<br />

young person, deserve to just have fun<br />

sometimes.<br />

“I am just over the moon for them as this is such a<br />

positive thing for them. These are the times that<br />

don’t happen often for our [young people]… What<br />

a memory it is in itself .This is a day that will be in<br />

their memory forever”<br />

Therapeutic Residential Unit Supervisor<br />

Page | 14


3. Quantitative Data<br />

3.1 General<br />

Applications were invited from individuals<br />

and from groups. The characteristics of the<br />

groups which applied were hard to track,<br />

because in many cases the group of young<br />

people who applied did not end up being the<br />

same as the group who then participated in<br />

the activity. This may have been the result<br />

of multiple factors including natural<br />

attrition in the time lapse between<br />

application and opportunity, or applications<br />

being developed on a program basis and the<br />

group within the program changing over<br />

time.<br />

Among the applications submitted<br />

by<br />

individuals 39 were from female applicants<br />

and 25 from male applicants.<br />

Applicants were invited to self-identify their<br />

cultural identity if it was anything other<br />

than Anglo-Australian. Australian. Between the first and<br />

third application rounds applications from<br />

non-Anglo-Australians Australians increased from 20% to<br />

28%. Applicants identifying as Indigenous<br />

stayed static in the first and second round,<br />

but doubled in the third round.<br />

The following list is drawn from both the<br />

individual and group applications and covers<br />

all three rounds. The figures represent the<br />

total number of young people in each<br />

cultural group<br />

across all three Giving<br />

Rounds.<br />

• Aboriginal/Indigenous/Koori – 8<br />

• Sudanese/Dinka - 3<br />

• Macedonian - 3<br />

• New Zealanders – 2<br />

• Lebanese, Australian-Italian, Italian,<br />

Greek, Syrian and Ethiopian – 1 each<br />

Applications came from all the <strong>Berry</strong> <strong>Street</strong><br />

practice Groups. The table below shows the<br />

number of applications received from each<br />

group, across all three application rounds<br />

and includes those withdrawn before or<br />

after the Giving Group met.<br />

Application by Group<br />

24<br />

21<br />

15<br />

6<br />

7<br />

Hume<br />

North West Southern Gippsland Take Two<br />

(Therpeutic)<br />

The first application round received ten<br />

applications. The second saw an increase of<br />

60% (total 16 applications) and the third saw<br />

an overall increase of almost 300% from the<br />

second round and 470% from the first (47<br />

applications in total).<br />

This volume of increase in applications was<br />

completely un-expected. . It was observed<br />

that more applicants and support workers<br />

were contacting the PMB project manager<br />

for advice before submission, but this<br />

communication alone did not indicate the<br />

sharp increase in application numbers.<br />

The impact was also seen in the quantity of<br />

funding available and requested. In the first<br />

round just over $9,000 was requested. The<br />

second saw requests totalling $14,500 and<br />

the third round, $43,000.<br />

Page | 15


The table below demonstrates the gap available for grant-making in each round.<br />

between the e requested funds and the funds<br />

50000<br />

45000<br />

40000<br />

35000<br />

30000<br />

25000<br />

Funds requested<br />

20000<br />

Funds available<br />

15000<br />

10000<br />

5000<br />

0<br />

1<br />

2 3<br />

3.2 Grant Round One<br />

The first grant round received ten<br />

applications, totalling $9,130 in requests. Of<br />

those ten, two were withdrawn before the<br />

Giving Group met, resulting in a total of<br />

$7,130 in requests going to the Giving<br />

Group. A further two applications were<br />

withdrawn following the Giving Group<br />

meeting.<br />

The total amount funded for the first round<br />

of the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> was $6,039.<br />

The majority of applications came from the<br />

North West region Home Based Care and<br />

Family Services teams.<br />

3.3 Grant Round Two<br />

In the second round, with $35,000 still to<br />

spend, the PMB received 16 applications for<br />

a total of $14,584. One application was<br />

withdrawn before the Giving Group met and<br />

a total of $16,049 was granted.<br />

The gap between what was requested and<br />

what was granted is explained by the fact<br />

that several applications requested the<br />

maximum amount per application ($1,000),<br />

but t indicated that the opportunity would<br />

likely require further funding from<br />

elsewhere. In such cases the Giving Group<br />

opted to give the extra money in order to<br />

ensure that the opportunity could be fully<br />

enjoyed, knowing that funding from<br />

elsewhere would be hard to secure.<br />

In this second round the origins of the<br />

applications were more diverse, with some<br />

from every group, although not necessarily<br />

from every program area.<br />

3.4 Grant Round Three<br />

Forty-seven applications were received for<br />

the third round of grant-making. The total<br />

requested was $43,000. One application for<br />

$500 was processed ahead of the Giving<br />

Group meeting via a process of email<br />

consultation with Giving Group members.<br />

This was due to the date of the opportunity<br />

falling prior to the scheduled Giving Group<br />

meeting.<br />

Two applications were withdrawn prior to<br />

the Giving Group meeting and a total of<br />

$19,500 (including the discretionary grant<br />

prior to the Giving Group meeting) was<br />

granted.<br />

Page | 16


4. Application process<br />

The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> application<br />

process was developed using principles of<br />

inclusion and child/youth participation.<br />

Key to this approach was the ‘free’ format<br />

adopted for the completion and submission<br />

of applications; to avoid excluding any child<br />

or young person on the basis of their age or<br />

capacity to complete a written application,<br />

the application form (Appendix 5) was<br />

developed to facilitate submissions in<br />

multiple formats.<br />

The guidelines provided to staff supporting<br />

applications articulate that applications<br />

would be welcomed in any form the child or<br />

young person chose to use to communicate<br />

their wishes. Drawing, photographs, writing<br />

and posters were all specifically noted as<br />

possible forms of application, but it was<br />

further noted that any other approaches<br />

chosen by the child or young person would<br />

be considered valid forms of application.<br />

Deliberately broad in nature, the guidelines<br />

permit any child or young person who is<br />

connected to a <strong>Berry</strong> <strong>Street</strong> program or<br />

service to submit an application to the PMB.<br />

This approach meant that no child or young<br />

person could be deemed less or more worthy<br />

of enjoying the benefits of opportunities for<br />

positive memories, and avoided the difficult<br />

task of a detailed definition of eligibility<br />

criteria. It threw open the opportunity to<br />

everyone from the children in our Out of<br />

Home Care programs to the children of<br />

women involved with the Domestic Violence<br />

program and the children affected by the<br />

2009 bushfires who are connected via the<br />

Bushfire Case Management program.<br />

The only requirement was that every<br />

application be supported by a <strong>Berry</strong> <strong>Street</strong><br />

staff member. This involved the staff<br />

member closest to the applicant writing a<br />

letter to outline the child or young person’s<br />

request (especially where the chosen<br />

application format does not clearly define<br />

the opportunity details), provide any further<br />

information that may support the<br />

application and, where relevant, link it to a<br />

case management plan or process.<br />

Detailed guidelines (Appendix 6) were<br />

developed for staff, to accompany the<br />

application form. In addition a youthfriendly<br />

version was created to be handed<br />

out to young people with a poster<br />

announcing the opportunity.<br />

4.1 From the Applicants<br />

Nearly 90% of applicants surveyed heard<br />

about the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> through<br />

their <strong>Berry</strong> <strong>Street</strong> worker. Those that didn’t<br />

either saw the flyer or heard through their<br />

parent’s worker or a mentor. For the most<br />

part the development of applications was a<br />

team effort between workers and children<br />

and young people.<br />

A handful of children and young people<br />

surveyed (14%) felt the application process<br />

was not easy to understand. Of the<br />

remaining 86%, most felt it was easy to<br />

understand with the rest considering it at<br />

least ‘kind of’ easy to understand. When<br />

asked whether the application form was<br />

easy to complete the responses were roughly<br />

the same.<br />

When asked to grade the application process<br />

on a scale of 1-10, responses ranged from<br />

three to ten, with the largest number<br />

indicating a rating of 7/10.<br />

Recommendations for improvement can be<br />

summarised thus:<br />

• Use clearer language<br />

• Remove the need for so much writing<br />

• Provide a list of what will and won’t<br />

be funded.<br />

We heard from children and young people<br />

that some of them already knew what they<br />

wanted the money for as it had been a<br />

dream and a wish of theirs for some time.<br />

However others had to think more carefully<br />

about something they would like and which<br />

would contribute to their positive memories.<br />

4.2 From the Support Workers<br />

Feedback shows that low literacy levels and<br />

age (too young to know how to write or to<br />

engage fully with the application) were<br />

factors in cases where support workers<br />

appeared to have developed the application.<br />

The time spent on the application process<br />

varied from one hour to one day and the<br />

most common method of applying was via<br />

written and typed applications, followed by<br />

Page | 17


drawings, photographs and DVD’s. The<br />

survey showed that all support staff said the<br />

application process was nice and simple and<br />

generally easy to keep their clients engaged<br />

throughout. Staff also commented that the<br />

application process had an adequate level of<br />

creativity required from the children and<br />

young people. The final aspect of the<br />

application process that staff commented on<br />

was the level of empowerment that they felt<br />

children and young people encountered<br />

during the application process. On a scale of<br />

1-10 all staff surveyed rated the experience<br />

above 7/10 for empowering applicants.<br />

4.3 Application Receipt and Processing<br />

A system was developed in collaboration<br />

with the Central Administration Team to<br />

manage the receipt and registration of each<br />

application as it came in.<br />

Applications were received via handdelivery,<br />

fax, mail and email. Once received<br />

the application was assigned a reference<br />

number, logged on a spreadsheet and a copy<br />

was made with all identifying information<br />

removed. A cover sheet was attached to<br />

each application, on which all subsequent<br />

steps in the process were recorded (whether<br />

it was funded or not, how much for, when<br />

the outcome was communicated to the<br />

applicant etc.).<br />

The original copy was placed on file and the<br />

de-identified version was the copy that went<br />

to the Giving Group for assessment. This<br />

ensured that, as far as possible, the Giving<br />

Group members would not be able to<br />

identify applicants.<br />

This system worked well for the first two<br />

rounds, but was completely overwhelmed in<br />

the third round as a result of the large<br />

volume of applications and the reduced<br />

capacity of the Central Administration Team<br />

to continue support.<br />

Page | 18


5. Giving Rounds<br />

During the planning phase of the project,<br />

before the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> had been<br />

launched, consideration was given to the<br />

idea of an ‘open’ application process in<br />

which no deadlines would be imposed and<br />

applications would be welcome at any time.<br />

Giving Rounds would take place at regular<br />

intervals, with short periods between each<br />

round, which would potentially result in up<br />

to eight rounds each year. This approach<br />

was recommended to avoid the last minute<br />

rush that tends to take place when there are<br />

cut off times for applications. In practice,<br />

this was not adequately planned out to<br />

enable it to be established effectively.<br />

Instead four Giving Rounds were scheduled<br />

for the twelve-month period. No restrictions<br />

were placed on the amount of funding that<br />

could be distributed in each round, in part<br />

because the first round saw such a small<br />

proportion of the funds requested. The<br />

Giving Group was concerned that there<br />

would not be the demand anticipated, and<br />

that the PMB would not, in fact, be able to<br />

distribute the funds it had been granted.<br />

With this concern in mind, in many cases<br />

during the first and second rounds of giving,<br />

several applicants were granted a larger<br />

amount than they had requested. For<br />

example, a nineteen-year-old young man<br />

applied for funds to purchase a suit, a shirt<br />

and some good shoes to be able to attend<br />

his brother’s wedding. He requested just<br />

over $300 and included information about<br />

suits and shoes that he had seen at local<br />

low-cost shops. The Giving Group<br />

appreciated his budgeting skills, but also<br />

wanted him to be able to purchase a better<br />

quality suit and shoes and so they granted<br />

him $500.<br />

In another example a group applied to be<br />

able to travel from a rural region to a<br />

Melbourne skate park. The Giving Group<br />

provided additional funds in order to ensure<br />

that they could purchase snacks and get<br />

lockers at the skate park.<br />

A framework for assessing applications was<br />

developed for use by the Giving Group<br />

(Appendix 7). This framework required the<br />

Giving Group to grade each application<br />

against the selection criteria (assessing to<br />

what extent the opportunity was: fun;<br />

something other kids might do; enabled a<br />

sense of achievement; connected them to<br />

family; and/or provided the resources to do<br />

these things).<br />

In the early Giving Rounds the grading had<br />

very little impact on the discussions. With so<br />

few applications the already flexible funding<br />

criteria easily lent themselves to a relatively<br />

loose interpretation. However, the ability to<br />

compare applications across common<br />

measures became integral to the process in<br />

the final round when the Giving Group was<br />

faced with such a large number of<br />

applications and comparatively little money<br />

to distribute.<br />

There was some discomfort among Giving<br />

Group members at translating applications<br />

into scales to assess them. While they were<br />

unable to articulate an alternative approach<br />

they felt the assessment process reduced<br />

the otherwise heartfelt applications to a set<br />

of numbers.<br />

5.1 Giving Group<br />

The Giving Group was intended to be a<br />

representative group of up to six staff from<br />

across <strong>Berry</strong> <strong>Street</strong> groups, programs and<br />

service areas, and four young people from<br />

<strong>Berry</strong> <strong>Street</strong> programs. To enable this<br />

diversity, and to avoid having to re-educate<br />

each new group as to the process for<br />

assessment and the purpose of the Giving<br />

Group, a core group of four permanent<br />

members was recruited via nomination.<br />

It was initially proposed that two young<br />

people would be invited each time from the<br />

<strong>Berry</strong> <strong>Street</strong> Youth Advisory Group (YAG),<br />

which was in existence at the time. The<br />

final two staff and two young people would<br />

be invited from the pool of previous<br />

applicants once one Giving Round had been<br />

completed. Application forms were adapted<br />

to include the opportunity for young people<br />

to indicate their interest in being part of the<br />

Giving Group.<br />

In practice the model was not well thought<br />

through and after the first round several<br />

faults were noted.<br />

The involvement of two young people in the<br />

first Giving Round was of great benefit to<br />

the process itself in providing a youth<br />

Page | 19


perspective and chance for the Giving Group<br />

members to ensure that the conclusions they<br />

reached had some basis in common sense<br />

from a young persons’ point of view.<br />

However, it was rapidly apparent that the<br />

lengthy process of reviewing and discussing<br />

applications was not holding their attention.<br />

Further, their involvement posed some<br />

issues for confidentiality. While identifying<br />

information was removed from applications<br />

and Giving Group members were not<br />

involved in the assessment of applications in<br />

which they had a conflict of interest, the<br />

young women from the YAG were able to<br />

recognise some of the applicants through<br />

their drawing style or their hand-writing.<br />

Soon after the commencement of the<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> the YAG was<br />

disbanded. With no consistent and<br />

established ‘pool’ of young people to draw<br />

from it became challenging to engage young<br />

people in the Giving Group process.<br />

Finally, in order to enable staff to attend<br />

the e Giving Group, meetings were scheduled<br />

during work hours. This meant, in turn, that<br />

young people in education and/or<br />

employment were unable to attend.<br />

Following the first meeting, we were unable<br />

facilitate further youth participation in the<br />

Giving Group.<br />

Although the youth involvement aspect of<br />

the Giving Group was not successful during<br />

the pilot, there remains a commitment to<br />

engage young people in the future.<br />

Challenges notwithstanding, involvement in<br />

the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> was a hugely<br />

positive and memorable experience for the<br />

Giving Group members.<br />

“The <strong>Positive</strong> Memories <strong>Bank</strong> is something I will<br />

really miss and gave it a plug in my resignation<br />

letter”<br />

Giving Group member<br />

Many commented on how much they looked<br />

forward to the meetings and enjoyed the<br />

opportunity to focus solely on the positive in<br />

the lives of the children and young people<br />

with whom we work.<br />

All members of the Giving Group became<br />

strong advocates for the program in their<br />

regions and were responsible in no small way<br />

for the increase in applications plications and the<br />

improved creativity among applications.<br />

Page | 20


6. Grant-making & tracking<br />

The system for tracking applications, issuing<br />

of funds and tracking of expenditure was<br />

initially established with simplicity as a key<br />

principle. In practice this was very much the<br />

case while the volume of applications<br />

remained low.<br />

Each application, as it was received, was<br />

given a reference number and a cover sheet<br />

with basic tracking information on it for<br />

quick reference (date received, contact with<br />

applicant, funding information etc).<br />

Once a grant had been approved, three<br />

options were available for payment:<br />

1. Invoice directly to the PMB from the<br />

service provider (music teacher,<br />

party venue etc.)<br />

2. Payment made locally using<br />

corporate credit card<br />

3. Payment made locally using petty<br />

cash<br />

To ensure this system was secure the<br />

General Ledger Codes for the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> were issued to Managers of<br />

Administration (MOA) only and an<br />

authorisation email was sent by the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> Project Manager to the MOA to<br />

let them know that they could either release<br />

funds from petty cash or authorise use of<br />

the credit card.<br />

The faults in this system became most<br />

apparent in the final Giving Round when the<br />

process of maintaining up to date records<br />

was compromised as a result of the volume<br />

of applications.<br />

While it was relatively simple from the<br />

recipient’s end (funds were received and<br />

spent without too much trouble), the ability<br />

to track the process became complex and<br />

does not allow for adequate tracking of<br />

which grants have been spent.<br />

Unless the invoice option is used the PMB<br />

has no record of whether specific grants<br />

have been accessed or not. As a result there<br />

are some funds remaining from the pilot<br />

year that are unspent. It would be highly<br />

labour intensive to go back to all recipients<br />

and find out what has been spent and what<br />

hasn’t. As a result, the left over funds will<br />

now be carried over into the next financial<br />

year.<br />

The capacity to maintain the cover sheet<br />

was made difficult by the ad hoc reporting<br />

and contact with staff and clients. Some<br />

were happy to go ahead with their<br />

arrangements without a great deal of<br />

guidance – spending the grant was a<br />

straightforward process. For others grants<br />

were not necessarily spent in one go and<br />

there were lengthy processes to ensure they<br />

could access the funds in the best way<br />

possible.<br />

Future grant-making and tracking<br />

procedures should be simplified and<br />

improved to ensure that individual payments<br />

can be tracked and checked off and that<br />

clear records can be kept.<br />

Page | 21


7. Conclusions<br />

In addition to providing over 50 children and<br />

young people with a broad range of positive<br />

opportunities, the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> has<br />

provided <strong>Berry</strong> <strong>Street</strong> with a refreshing<br />

approach to supporting and caring for<br />

children and young people within our<br />

programs and services.<br />

The positive lens through which it enables<br />

people to understand the experiences of<br />

children and young people has had an<br />

impact at all levels and throughout all<br />

services and regions.<br />

The program has an exciting goal for the<br />

future. The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> hopes to<br />

build a strong enough financial base to be b<br />

able to permanently fund some of the<br />

important projects that fall under the<br />

<strong>Positive</strong> <strong>Memory</strong> banner in our work:<br />

• The Foster Care Camp – An annual camp<br />

for carers, their biological children and<br />

the children that they care for.<br />

• The Wilderness Project – An outward<br />

bound program for at risk young people<br />

that takes them on the adventure of a<br />

lifetime.<br />

• The Darwin Experience – An annual trip<br />

to the Northern Territory for children<br />

and young people in <strong>Berry</strong> <strong>Street</strong><br />

programs and services.<br />

These programs are vital to providing<br />

some of our children and young people<br />

with a sense of their own capacity to<br />

achieve; opportunities to have fun and<br />

experience adventure; and experiences<br />

to build their self-belief and expand<br />

their horizons.<br />

This goal is a long way off, but in the<br />

meantime, the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

pilot has shown us how much can be<br />

achieved for individual children and<br />

young people when we provide them<br />

with what may be seen as the basics for<br />

their ‘mainstream’ peers.<br />

The pilot has enabled the <strong>Positive</strong><br />

<strong>Memory</strong> <strong>Bank</strong> to establish a framework<br />

for grant-making, while being able to<br />

make good things happen in the lives of<br />

several children and young people.<br />

The recommendations in the early<br />

section of this report outline the<br />

improvements that should be made in<br />

order for the PMB to continue to provide<br />

positive experiences for children and<br />

young people.<br />

Page | 22


8. Appendices<br />

Appendix 1: Grants List<br />

Male, 14yrs<br />

Sisters, 18yrs +<br />

19yrs<br />

Male, 17yrs<br />

Female, 17yrs<br />

Male, 12yrs<br />

Female, 9yrs<br />

Female, 17yrs<br />

Female, 10yrs<br />

Group<br />

Female, 14yrs<br />

Group<br />

Female, 12yrs<br />

Male, 20yrs<br />

Female, 12 yrs<br />

Female, 17yrs<br />

Female, 14yrs<br />

Female, 13yrs<br />

Female, 15yrs<br />

Female, 13yrs<br />

Female, 7yrs<br />

Male, 7yrs<br />

Female, 7yrs<br />

Male, 12yrs<br />

Female, 14yrs<br />

Female, 14yrs<br />

Female, 14yrs<br />

Female, 14yrs<br />

Male, 11yrs<br />

Female, 12yrs<br />

Female, 8yrs<br />

Female, 11yrs<br />

Female, 8yrs<br />

Scout Jamboree in Sydney<br />

Membership with netball league and new trainers<br />

Taekwondo classes and equipment<br />

Tickets and travel costs for grandparents to attend Debutante Ball<br />

Scout Jamboree in Sydney<br />

New bicycle<br />

Driving lessons<br />

Dancing lessons and tickets for her foster mother and biological mother to<br />

attend the performance<br />

Trip to Luna Park<br />

Laptop and camera<br />

Trip to skate park<br />

Laptop and camera<br />

Suit to be able to attend brother’s wedding<br />

Horse riding lessons<br />

Eighteenth Birthday party<br />

Laptop<br />

Laptop and camera<br />

Sixteenth birthday party<br />

Holiday to QLD with foster mother – first family holiday<br />

Violin lessons (like her foster siblings)<br />

Trips to visit paternal grandmother and stay overnight<br />

Birthday party and celebration of move to permanent care<br />

Fishing equipment<br />

Queensland trip with friends and workers<br />

Queensland trip with friends and workers<br />

Queensland trip with friends and workers<br />

Queensland trip with friends and workers<br />

A scooter<br />

Guitar lessons<br />

Decoration of new bedroom at permanent care placement<br />

Decoration of new bedroom at permanent care placement<br />

Piano lessons<br />

Page | 23


Female, 15yrs<br />

Group<br />

Male, 12yrs<br />

Female, 5yrs<br />

Sibling group<br />

Sibling Group<br />

Female, 17yrs<br />

Male, 12yrs<br />

Female, 21yrs<br />

Female, 3yrs<br />

Male, 15yrs<br />

Sibling Group<br />

Theatre trip<br />

Trip to Funfields Play Park<br />

YMCA youth camp<br />

Sensory toys and cubby house<br />

Specialised literacy tutoring<br />

Family holiday<br />

Driving lessons<br />

AFL tickets<br />

Graduation dinner with friends and a dress for her University Graduation<br />

Childcare, toys and zoo trip with family to promote literacy<br />

Support to attend International soccer camp - Singapore<br />

Trampoline to replace a very old one that broke<br />

Page | 24


Appendix 2: Case Study – Mary<br />

Page | 25


Appendix 3: Case Study – Ben<br />

Page | 26


Appendix 4: Case Study – Zara<br />

Page | 27


Appendix 5: Application Form<br />

Date received: Reference #:<br />

Program Area:<br />

Region:<br />

Funding Category: Up to $500 $500-$1,000<br />

Submitted?:<br />

GG Mtg date:<br />

Attachments:<br />

For Office Use Only<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

Application Form<br />

If this is a GROUP APPLICATION please complete the Group Application Cover Sheet and skip<br />

the first box of questions on this page.<br />

Name: _____________________________________________________________________________<br />

Date of Birth: _____/_____/_____ Age: ________________________________<br />

Gender: M / F<br />

Your Contact Phone: ________________________<br />

Which <strong>Berry</strong> <strong>Street</strong> program or service are you connected to?<br />

___________________________________________________________________________________<br />

Which <strong>Berry</strong> <strong>Street</strong> Region are you in? Hume Northern Southern Gippsland<br />

Do you identify with a culture other than anglo-Australian? Yes No<br />

If yes, which culture do you identify with?<br />

Who is the worker supporting your application? (Please give us their full name and job title)<br />

___________________________________________________________________________________<br />

___________________________________________________________________________________<br />

How much money are you asking for?<br />

$______________<br />

When do you need the money by? (When does the activity/opportunity need to be paid for?)<br />

___________________________________________________________________________________<br />

We would like to know a bit about what you want to use this money for. You can give us your<br />

answers in writing or you can draw a picture, attach a photograph or make a poster or a collage<br />

to explain your ideas/opinions. Please feel free to attach more bits of paper if there isn’t<br />

enough space on this form – make sure you put your name/names on anything you attach!<br />

Have you attached:<br />

<strong>Berry</strong> <strong>Street</strong> staff member support letter?<br />

Signed privacy form?<br />

Any extra drawings, photos etc to support your<br />

application?<br />

Would you be interested to take part in the Giving Group, helping to decide where this money goes in the<br />

future? Yes No<br />

If you would like more information about what this means, please contact Lauren Oliver on 9421 7535 or<br />

loliver@berrystreet.org.au.<br />

Page | 28


What is the opportunity, experience or activity you want to take part in?<br />

Page | 29


If you are successful in getting money through the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

is there any other support that you will need to be able to access this<br />

opportunity that won’t be covered by this money? (e.g. Travel support, a<br />

worker to go with you, special clothing or anything else?)<br />

Page | 30


What do you hope to get out of this opportunity, experience or activity?<br />

Why is it important to you?<br />

Page | 31


Is there anything else you would like to tell us to support your<br />

application?<br />

Page | 32


<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> Budget Template<br />

Please tell us exactly how you intend to spend the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> funds if they are granted to<br />

you. You must attach any evidence (invoices, flyers, emails, printed web pages etc.) that help to<br />

explain how you know how much it’s all going to cost.<br />

Item (tell us each thing you will be spending money on – travel,<br />

clothing, food, equipment etc.)<br />

Cost (tell us how much each<br />

of those things is going to cost)<br />

Total<br />

THANK YOU FOR APPLYING TO THE POSITIVE MEMORY BANK –<br />

WE’LL LET YOU KNOW THE OUTCOME OF YOUR APPLICATION AS<br />

SOON AS POSSIBLE.<br />

Please take a moment to fill in the Evaluation Form on the next page to<br />

let us know if we can make this process easier or better for you in the<br />

future – Thanks!<br />

Page | 33


Application Evaluation<br />

How did you hear about the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>?<br />

My worker told me<br />

I saw a flyer/leaflet/poster about it<br />

One of the other children/young people from <strong>Berry</strong> <strong>Street</strong> told me<br />

Other :<br />

Did you need help to fill in the application form and explain what you wanted to do?<br />

Yes No Kind of<br />

Was the application process easy to understand?<br />

Yes No Kind of<br />

Was the application form easy to fill in?<br />

Yes No Kind of<br />

If you had to mark the application process out of 10 (1=REALLY bad and 10=Totally<br />

Easy and awesome to use) what mark would you give it?<br />

1 2 3 4 5 6 7 8 9 10<br />

What was the easiest/best part of the application process?<br />

What was the hardest/worst part of the application process?<br />

What could we do to make it a 10/10?<br />

THANK YOU!!<br />

Page | 34


Appendix 6: Application Guidelines<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

Application Guidelines<br />

What is the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong>?<br />

<strong>Berry</strong> <strong>Street</strong> believes that positive memories are the foundation of a positive future and a child<br />

or young person’s development into well-adjusted adulthood. Focusing on the importance of<br />

positive memories helps us to support and empower children and young people to overcome<br />

barriers in their lives and become all that they can be – giving them the same chances to achieve<br />

as their peers.<br />

The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> is a <strong>Berry</strong> <strong>Street</strong> funding source for projects, initiatives and<br />

opportunities which enhance our capacity to build on positive memories for the children and<br />

young people with whom we work. Funds are only available to children and young people<br />

accessing <strong>Berry</strong> <strong>Street</strong> programs and services.<br />

Grants received from the Newsboys Foundation and The Hoffman Foundation have been<br />

combined with existing scholarship funds to pilot the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> over twelve months.<br />

In addition some bequest funding has been committed and further investments are being sought<br />

from corporate supporters and individual donors to ensure the program is sustainable into the<br />

future.<br />

What will the <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> fund?<br />

Our memories provide us with a context for who we are – they are the framework for<br />

understanding our world, the role we play in it and the relationships we build as part of it.<br />

The <strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong> will fund activities, initiatives and opportunities for individual children<br />

and young people which:<br />

• Promote fun – opportunities to play, have adventures, be a child etc.<br />

• Provide ‘normal’ experiences – opportunities to do things that other kids do, things that<br />

connect them to their peers and community outside the welfare system, going to<br />

restaurants, camping, having sleepovers etc.<br />

• Enable a sense of achievement – Things that enable them to feel like they have<br />

something to offer, skills that people value, the ability to succeed.<br />

• Connect children and young people to their family – opportunities that facilitate and<br />

support connection to family like enabling a family member to attend their Deb Ball, or<br />

supplying a family movie pass or zoo pass so they can do activities together.<br />

• Provide resources – equipment and financial resources that enable them to access<br />

recreation and personal development opportunities such as musical instruments or the<br />

money to pay for music lessons.<br />

How much can we apply for?<br />

Up to $1,000 is available with each application. You will need to complete a budget as part of<br />

the application to explain how the money will be spent.<br />

IMPORTANT PRIIVACY INFORMATION<br />

Applicants must complete and sign a Privacy Statement to let us know if we can use their<br />

application information for publicity. This is part of the Application Pack on the intranet and<br />

should be attached with the application.<br />

Page | 35


Who can apply for funds?<br />

Applications are welcomed from any child or young person, up to 25 years old, currently involved<br />

with a <strong>Berry</strong> <strong>Street</strong> Program. A large proportion of the pilot funding is restricted to children and<br />

young people under 21 years old, so some preference will be given to these applicants.<br />

This opportunity applies to ALL programs and services within <strong>Berry</strong> <strong>Street</strong>.<br />

Applications MUST be completed by children/young people on their own behalf where<br />

appropriate/possible and MUST be supported by a <strong>Berry</strong> <strong>Street</strong> staff member.<br />

For the duration of this pilot no more than one grant will be made per child or young person<br />

and only one application per child or young person will be considered in each funding round.<br />

Group applications are welcomed. Groups need to complete a Group Application Cover Sheet<br />

(also available on the intranet).<br />

How do we apply?<br />

Application forms are available on the Intranet (under Services/Youth Empowerment &<br />

Participation) or from Lauren Oliver, Internal Consultant – Youth Empowerment & Participation<br />

(Richmond Office).<br />

Tip Sheets for children and young people and for staff are available on the Intranet to support<br />

people in completing an application.<br />

Each application must be supported by a letter from a <strong>Berry</strong> <strong>Street</strong> staff member, outlining:<br />

• The staff member’s relationship with the child or young person (this must be the Case<br />

Manager where one exists for the client);<br />

• The perceived benefits of the activity or opportunity applied for;<br />

• How the staff member will support the child or young person in the lead up to, during and<br />

following the opportunity;<br />

• What actions have been taken to secure the activity to date (music teacher identified,<br />

school camp confirmed, place reserved on excursion etc.)<br />

Support letters MUST NOT mention the applicant by name.<br />

Where a child has submitted drawings or other non-written responses to the application<br />

questions, the support letter should also describe what the child hoped to communicate.<br />

Applications must be sent by fax, mail or email to:<br />

Lauren Oliver, Internal Consultant – Youth Empowerment & Participation<br />

1 Salisbury St, Richmond VIC 3121, fax: 9429 5160, email: loliver@berrystreet.org.au<br />

When can we apply?<br />

There are no closing dates for applications – these can be submitted at any time. However, The<br />

Giving Group, consisting of <strong>Berry</strong> <strong>Street</strong> staff (Direct Service and Central Office) and clients, will<br />

meet every 3-6 months to assess applications and distribute funds. Meeting dates will be<br />

publicised in The Banner, by email and through Team Leaders in the weeks preceding each<br />

meeting.<br />

Applications received less than ten working days before a Giving Group meeting date will be held<br />

over until the next meeting for assessment.<br />

Page | 36


Appendix 7: Assessment form<br />

Funding Category: Up to $500 $500-$1,000 Reference #:<br />

GG Mtg date:<br />

How did the applicant respond to the questions?<br />

Writing Drawings Photographs<br />

<br />

<br />

Mixture (Describe)<br />

Other (Describe)<br />

<strong>Positive</strong> <strong>Memory</strong> <strong>Bank</strong><br />

Application Assessment Form<br />

Did they include further information about the activity or opportunity they wish to<br />

participate in?<br />

<br />

<br />

Yes<br />

No<br />

On a scale of 1-10 (1 – not at all, 10 – Very much so/Definitely) how much do you feel this<br />

opportunity/application:<br />

Criteria Scale Score<br />

Promotes fun – opportunities to play, have adventures,<br />

be a child etc.<br />

Provides ‘Normal’ experiences – opportunities to do<br />

things that other kids do, things that connect the<br />

applicant to their peers and community outside the<br />

welfare system.<br />

Enables a sense of achievement – Things that enable the<br />

applicant to feel like they have something to offer, skills<br />

that people value, the ability to succeed.<br />

Connect children and young people to their family –<br />

opportunities that facilitate and support connection to<br />

family.<br />

Provide resources – equipment and financial resources<br />

that enable them to access recreation and personal<br />

development opportunities such as musical instruments<br />

or the money to pay for music lessons.<br />

1 2 3 4 5 6 7 8 9 10<br />

1 2 3 4 5 6 7 8 9 10<br />

1 2 3 4 5 6 7 8 9 10<br />

1 2 3 4 5 6 7 8 9 10<br />

1 2 3 4 5 6 7 8 9 10<br />

How satisfied are you that:<br />

If this application is successful the child or young person<br />

could get the support that they need to access this<br />

opportunity? (e.g. Travel support, a worker to go with<br />

them, special clothing or anything else?)<br />

1 2 3 4 5 6 7 8 9 10<br />

Is there anything the PMB should do to ensure they get this support?<br />

Yes<br />

No<br />

Page | 37


Such as? Please describe:<br />

How satisfied are you that:<br />

The child or young person will benefit from this opportunity<br />

in a way that they might otherwise not have been able to?<br />

This is an important opportunity for this child or young<br />

person?<br />

1 2 3 4 5 6 7 8 9 10<br />

1 2 3 4 5 6 7 8 9 10<br />

Any further comments based on the application or the further information?<br />

TOTAL SCORE<br />

FUNDING RECOMMENDATION: FUND DO NOT FUND REQUEST FURTHER INFO<br />

AMOUNT: $<br />

FURTHER INFORMATION REQUESTED:<br />

REASON FOR DECISION:<br />

WOULD YOU LIKE TO RECOMMEND THIS PERSON AS A FUTURE GIVING GROUP MEMBER?<br />

YES NO<br />

DID THEY INDICATE INTEREST IN BEING ON THE GIVING GROUP?<br />

YES NO<br />

Page | 38

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