KM Development & Deployment / CKO Roles & Responsibilities

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Possible Responsibilities of CKO • Championing • Educating users and management team • Measuring the impact of KM • Mapping existing K • Defragmenting scattered K ??? K vs I • Creating Technology Channels K, I, T, E • Integrating Business Processes and Technology ??? • Organizational Glue – Leap of Faith © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
CKO’s Job Description • TITLE: Partner - Chief Knowledge Officer • CLIENT:A prestigious global professional services firm with nearly 30,000 employees that provides auditing, accounting, tax and related consulting services to clients in a broad cross section of industries. The firm achieved a ranking from Fortune magazine as the 8 th best organization to work for based upon its progressive human resources programs, its values and the vision of its leadership. © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Page 1 and 2: Prototyping and Deployment (T) •
Page 3 and 4: Information Strategy Information St
Page 5 and 6: Beyond BPR From Reengineering to
Page 7 and 8: RDI Methodology and Business Releas
Page 9: CKO and Reward Structures (T) • C
Page 13 and 14: CKO’s Job Description • EDUCATI
Page 15 and 16: CKO’s Job Description • Monitor
Page 17 and 18: CKO’s Job Description Deep unders
Page 19 and 20: Metrics of KM (T) • Final ROI and
Page 21 and 22: Information Strategy Information &
Page 23 and 24: e-Biz (R)evolution The E-Business (
Page 25 and 26: Customer Driven Virtual Communities
Page 27 and 28: e-Business Performance Intellectual
Page 29: Customer Driven Service enhanced cu

KM Development & Deployment / CKO Roles & Responsibilities

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