KM Development & Deployment / CKO Roles & Responsibilities

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Deployment of KM Systems • Prototyping and Pilot Deployments • Issues of Goal Congruence ??? • Motivating KM through “exchange” ??? • Beyond data warehouses and data marts • RID – Adapted Waterfall Model – loops ??? • Big Bang Approach to Deployment ??? • Of Relay Races and Rugby ??? © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Beyond BPR From Reengineering to “Re-Everything” OLD NEW Technology Focus e-Customer Focus Reengineering Rationalization “Re-Everything” Business Model Innovation Automation Reengineering …IT-intensive Radical Redesign Rationalization …Streamlining Workflows Automation …Replacing humans with machines © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Page 1 and 2: Prototyping and Deployment (T) •
Page 3: Information Strategy Information St
Page 7 and 8: RDI Methodology and Business Releas
Page 9 and 10: CKO and Reward Structures (T) • C
Page 11 and 12: CKO’s Job Description • TITLE:
Page 13 and 14: CKO’s Job Description • EDUCATI
Page 15 and 16: CKO’s Job Description • Monitor
Page 17 and 18: CKO’s Job Description Deep unders
Page 19 and 20: Metrics of KM (T) • Final ROI and
Page 21 and 22: Information Strategy Information &
Page 23 and 24: e-Biz (R)evolution The E-Business (
Page 25 and 26: Customer Driven Virtual Communities
Page 27 and 28: e-Business Performance Intellectual
Page 29: Customer Driven Service enhanced cu

KM Development & Deployment / CKO Roles & Responsibilities

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