KM Development & Deployment / CKO Roles & Responsibilities

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CKO’s Job Description • REPORTING RELATIONSHIPS:The Chief Knowledge Officer will report directly to the Managing Partner of the firm and hire, manage, and motivate the knowledge management staff, developing the organizational structure to fully leverage Knowledge Management in the firm for impact. © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
CKO’s Job Description • EDUCATIONAL REQUIREMENTS: An undergraduate degree and advanced degree is required. • SUMMARY OF RESPONSIBILITIES: • The CKO will be responsible for leading and managing the firm’s initiative to create a Knowledge Management function that will enhance revenues, profitability and client service. More specifically, the Chief Knowledge Officer will: © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
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Page 19 and 20: Metrics of KM (T) • Final ROI and
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KM Development & Deployment / CKO Roles & Responsibilities

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