KM Development & Deployment / CKO Roles & Responsibilities

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Bottom Line “The biggest mistake that companies often make is that they assume that the intrinsic value of an innovation such as a knowledge management system will lead to its enthusiastic adoption and use.” © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Information Strategy Information Strategy - Synopsis • IT Performance is dependent upon effective utilization of IT… • IT Performance is dependent upon the strategic context of IT utilization • Business world of ‘re-everything’ requires ‘re-everything’ IT strategy and IT design Integrated E-Business IT Architecture supporting… “Agile” E-Business Service Architecture © Copyright 2000, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Page 1: Prototyping and Deployment (T) •
Page 5 and 6: Beyond BPR From Reengineering to
Page 7 and 8: RDI Methodology and Business Releas
Page 9 and 10: CKO and Reward Structures (T) • C
Page 11 and 12: CKO’s Job Description • TITLE:
Page 13 and 14: CKO’s Job Description • EDUCATI
Page 15 and 16: CKO’s Job Description • Monitor
Page 17 and 18: CKO’s Job Description Deep unders
Page 19 and 20: Metrics of KM (T) • Final ROI and
Page 21 and 22: Information Strategy Information &
Page 23 and 24: e-Biz (R)evolution The E-Business (
Page 25 and 26: Customer Driven Virtual Communities
Page 27 and 28: e-Business Performance Intellectual
Page 29: Customer Driven Service enhanced cu

KM Development & Deployment / CKO Roles & Responsibilities

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