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June 2011 - Fortis Healthcare

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Driving Efficiencies<br />

Branding & Marketing<br />

• Conveying Value Proposition<br />

Operating Efficiency<br />

• ARPOB, ALOS, Occupancy<br />

• Gross Margins, EBIDTA<br />

• Bed to Nurse ratio<br />

• Supply Chain Management<br />

• Best practice benchmarking<br />

• DSO/ Inventory Days<br />

• Surgical : Non Surgical<br />

• Shared Service Centres<br />

• FOS, MOS, Patient Satisfaction Index<br />

Maximizing Return<br />

on Invested<br />

Capital<br />

Capital Efficiency<br />

• Optimize Capex<br />

• Cheap Finance<br />

• Model of Growth<br />

• Outsourcing<br />

• Off Balance Sheet<br />

• Turn key/ PPP/ Leased Premises<br />

• Technology Management : COE<br />

Processes<br />

• IT system, Protocols, SOP’s, Governance,<br />

• Trust and Transparency , Integration<br />

Capability, Project Execution<br />

People<br />

• Motivated, Trained and Engaged Staff:<br />

Service Excellence, Academics &<br />

Research, HR Processes<br />

17

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