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THE PUBLIC SECTOR EQUALITY DUTY Joanne Clement - 11kbw

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<strong>THE</strong> <strong>PUBLIC</strong> <strong>SECTOR</strong> <strong>EQUALITY</strong> <strong>DUTY</strong><br />

<strong>Joanne</strong> <strong>Clement</strong><br />

A. Introduction<br />

1. Since the Coalition Government came into power, “doing more with less” has become<br />

a typical catchphrase. Cutting public services, charging for services, or finding a more<br />

economically attractive way of delivering public services has been a requirement for<br />

most, if not all, public authorities.<br />

2. The public sector equality duty (“the PSED”) has been used increasingly by claimants<br />

seeking to challenge decisions taken by public authorities as to the allocation of<br />

resources. By and large, this has involved attempts to use essentially procedural<br />

provisions to challenge substantive decisions about the use of increasingly scarce<br />

public funds – with mixed results.<br />

B. The Public Sector Equality Duty<br />

3. The unified public sector equality duty is now contained in Chapter 1 of Part 11 of the<br />

Equality Act 2010 (“the EA”). Section 149, which came into force on 5th April 2011,<br />

provides:<br />

“(1) A public authority must, in the exercise of its functions, have due regard to<br />

the need to<br />

(a) eliminate discrimination, harassment, victimisation and any other conduct<br />

that is prohibited by or under this Act;<br />

(b) advance equality of opportunity between persons who share a relevant<br />

protected characteristic and persons who do not share it;<br />

(c) foster good relations between persons who share a relevant protected<br />

characteristic and persons who do not share it.<br />

(2) A person who is not a public authority but who exercises public functions must, in<br />

the exercise of those functions, have due regard to matters mentioned in subsection<br />

(1)<br />

(3) Having due regard to the need to advance equality of opportunity between<br />

persons who share a relevant characteristic and persons who do not share it involves<br />

having due regard, in particular, to the need to –<br />

(a) remove or minimise disadvantages suffered by persons who share a<br />

relevant protected characteristic that are connected to that characteristic;<br />

(b) take steps to meet the needs of persons who share a relevant<br />

characteristic that are different from the needs of persons who do not share it;<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

t. 020 7632 8500 e. <strong>Joanne</strong>.<strong>Clement</strong>@<strong>11kbw</strong>.com<br />

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(c) encourage persons who share a relevant protected characteristic to<br />

participate in public life or in any other activity in which participation by such<br />

persons is proportionately low.<br />

(4) The steps involved in meeting the needs of disabled persons that are different<br />

from the needs of persons who are not disabled include, in particular, steps to take<br />

account of disabled persons‟ disabilities.<br />

(5) Having due regard to the need to foster good relations between persons who<br />

share a relevant protected characteristic and persons who do not share it involves<br />

having due regard, in particular, to the need to –<br />

(a) tackle prejudice, and<br />

(b) promote understanding.<br />

(6) Compliance with the duties in this section may involve treating some persons<br />

more favourably than others; but that is not to be taken as permitting conduct that<br />

would otherwise be prohibited by or under this Act.<br />

(7) The relevant protected characteristics are – age; disability; gender reassignment;<br />

pregnancy and maternity; race; religion or belief; sex; sexual orientation.<br />

(8) A reference to conduct that is prohibited by or under this Act includes a reference<br />

to – (a) a breach of an equality clause or rule;
(b) a breach of a non-discrimination<br />

rule.
<br />

(9) Schedule 18 (exceptions) has effect.”<br />

4. The public sector equality duty thus has three primary limbs, namely the need to: (a)<br />

eliminate discrimination (in all its forms, including direct and indirect discrimination); (b)<br />

advance equality of opportunity; and (c) foster good relations between those sharing or<br />

not sharing protected characteristics.<br />

5. The equality of opportunity limb encompasses: (a) removed of disadvantage from<br />

particular groups; (b) meeting the needs of particular groups; and (c) encouraging underrepresented<br />

groups to participate in public life or other activities.<br />

6. The fostering good relations limb encompasses: (a) tackling prejudice; and (b) promoting<br />

understanding.<br />

7. Section 149 of the EA replaces and augments the previous public sector equality duties<br />

contained in section 76A of the Sex Discrimination Act 1975 (“the SDA”), section 71 of<br />

the Race Relations Act 1976 (“the RRA”) and section 49A of the Disability Discrimination<br />

Act 1995 (“the DDA”).<br />

8. There are important statements of principle set out by the Court of Appeal and the<br />

Divisional Court in R (Baker) v Secretary of State for Communities and Local<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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Government [2009] PTSR 809; and R (Brown) v Secretary of State for Work and<br />

Pensions [2009] PTSR 1506. In Baker, Dyson LJ emphasized that the equality duty is<br />

about process and not outcome. At paragraph 31, he stated:-<br />

“In my judgment, it is important to emphasise that the section 71(1) [the<br />

predecessor PSED under section 71(1) of the Race Relations Act 1976] duty is not<br />

a duty to achieve a result, namely to eliminate racial discrimination or to promote<br />

equality of opportunity and good relations between persons of different groups. It is<br />

a duty to have due regard to the need to achieve these goals. The distinction is<br />

vital….What is due regard? In my view, it is the regard that is appropriate in all the<br />

circumstances. These include on the one hand the importance of the areas of life of<br />

the members of the disadvantaged racial group that are affected by the inequality of<br />

opportunity and the extent of the inequality, and on the other hand, such<br />

countervailing factors as are relevant to the function which the decision maker is<br />

performing.”<br />

9. In Brown, Aitkens LJ, giving a judgment with which Scott Baker LJ agreed, set out a<br />

number of guiding principles at paragraphs 90-96, which are now referred to as the “six<br />

Brown principles:-<br />

(1) First, those in the public authority who have to take decisions must be made<br />

aware of their duty to have “due regard” to the identified goals. An incomplete<br />

or erroneous appreciation of the duties will mean that “due regard” has not<br />

been given to them;<br />

(2) Secondly, the “due regard” duty must be fulfilled before and at the time that a<br />

particular policy that might affect protected groups is being considered by the<br />

public authority in question. It involves a conscious approach and state of<br />

mind;<br />

(3) Thirdly, the duty must be exercised “in substance, with rigour and with an<br />

open mind”. However the fact that the authority has not mentioned specifically<br />

the duty in carrying out the particular function is not determinative of whether<br />

the duty under the statute has been performed. But it is good practice to<br />

make reference to the provision and any code or other non-statutory<br />

guidance ;<br />

(4) Fourthly, the duty is a non-delegable duty. It will always remain on the public<br />

authority charged with it. In practice, another body may actually carry out the<br />

practical steps, but the duty to have “due regard” will only be fulfilled by the<br />

relevant public authority if (a) it appoints a third party that is capable of<br />

fulfilling the due regard duty; and (2) the public authority maintains a proper<br />

supervision over the third party to ensure it carries out its due regard duty;<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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(5) Fifthly, the duty is a continuing one;<br />

(6) Sixthly, it is good practice to keep an adequate record showing that they had<br />

actually considered their equality duties and pondered relevant questions. If<br />

records are not kept it may make it more difficult, evidentially, for a public<br />

authority to persuade a court that it has fulfilled the duty.<br />

10. The principles set out in Brown have been approved by the Court of Appeal in R<br />

(Domb) v London Borough of Hammersmith and Fulham [2009] EWCA Civ 941. A<br />

number of other relevant propositions can be derived from other cases. The current<br />

position of the law was helpfully summarised by Kenneth Parker J in R (JG and MB) v<br />

Lancashire County Council [2011] EWHC 2295 (Admin); [2011] BLGR 909 at [43]-<br />

[44] as follows:<br />

“43. A number of principles emerge as follows:<br />

i) The statutory duty under Section 49A DDA is not one to<br />

achieve a particular substantive result (whether to promote<br />

equality or otherwise) but to have “due regard” to the need to<br />

achieve these goals. Due regard is regard that “is appropriate<br />

in all the circumstances” (Baker at para 31 by Dyson LJ (as he<br />

then was)).<br />

ii) The public authority must also pay regard to any<br />

countervailing factors which, in the context of the function<br />

being exercised, it is proper and reasonable for the public<br />

authority to consider. The weight to be given to the<br />

countervailing factors is a matter for the public authority, not<br />

the court, unless the assessment by the public authority is<br />

unreasonable or irrational (Baker at para 34, Brown at para<br />

82).<br />

iii) A failure to make explicit reference to the statute does not<br />

show that the duty has not been performed (Brown at para<br />

93). It is immaterial whether or not the decision-maker was<br />

even aware of the duty provided that in substance he had due<br />

regard to the matters specified in it (Baker at paras 36, 37, 40<br />

and 46).<br />

iv) There is no obligation in the DDA to carry out a formal EIA<br />

(Brown at para 89) although such an EIA is a helpful way of<br />

demonstrating that the statutory duty has been complied with.<br />

44. [Counsel for the claimants] laid emphasis on a number of<br />

other propositions that can be derived from the case law as<br />

follows:<br />

i) Due regard must be given “before and at the time that a<br />

particular policy that will or might affect disabled people is<br />

being considered by the public authority in question” (Brown<br />

at para 91).<br />

ii) Due regard to the duty must be “an essential preliminary” to<br />

any important policy decision not a “rearguard action following<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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a concluded decision” (R (BAPIO Action Limited) v SSHD<br />

[2007] EWCA Civ 1139 at para 3 by Sedley LJ).<br />

iii) Put another way, consideration of the duty must be “an<br />

integral part of the formulation of a proposed policy, not<br />

justification for its adoption” (R (Kaur) and others v Ealing LBC<br />

[2008] EWHC 2062 (Admin) at para 24 by Moses J (as he<br />

then was)).<br />

iv) “Due regard” means specific regard by way of conscious<br />

approach to the specified needs (R (Meany) v Harlow District<br />

Council [2009] EWHC 559 (Admin) at para 74; R (Boyejo) v<br />

Barnet LBC [2009] EWHC 3261 (Admin) at para 58).<br />

v) If a risk of adverse impact is identified consideration should be<br />

given to measures to avoid that impact before fixing on a<br />

particular solution (Kaur at para 44).”<br />

11. In this paper, I examine:-<br />

(1) The time at which the PSED must be discharged – i.e. what does the<br />

“formative stage” mean?<br />

(2) How the courts have applied the PSED in a number of different contexts,<br />

including<br />

(i) budget setting;<br />

(ii) cuts in universal services, or charges for universal services;<br />

(iii) cuts in services targeted at particular protected groups;<br />

(iv) decisions taken in respect of individuals in the discharge of<br />

specific statutory duties.<br />

C. Duty discharged at a “Formative Stage”<br />

12. The duty under section 149(1) is a duty imposed on a public authority “…in the<br />

exercise of its functions”. In R (Kaur) v London Borough of Ealing [2008] EWHC<br />

2062, Moses LJ paraphrased this requirement as a duty that applied when the local<br />

authority “was formulating” its proposals. This has subsequently been described as<br />

requiring the due regard to be had “at the formative stage”.<br />

13. In R (Bailey) v London Borough of Brent [2011] EWCA Civ 1586, the Claimant argued<br />

that the local authority had failed to discharge the duty at a formative stage. It was<br />

said that there had been a failure to consider the PSED “throughout” the procedure<br />

leading up to the decision because a proposal that six specified libraries should be<br />

closed had been tabled before an EIA had been conducted.<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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14. At first instance (in R (Bailey) v London Borough of Brent [2011] EWHC 2572<br />

(Admin)) the Judge gave this submission short shrift. He referred to the statutory<br />

language used in section 149(1), and concluded that the PSED had to be discharged<br />

at the time at which the Council exercised its functions. The point at which the<br />

Council exercised its library functions was the point at which they took the decision to<br />

close six libraries. At paragraph 122, he stated:-<br />


“The formative stage at which the duty must be performed, in the sense<br />

meant by the guidance and decisions, is not one or all of the earlier stages<br />

when the officers or Council are contemplating and working up various<br />

options. It must be performed before the decision is made and be part of the<br />

decision-making process, rather than as a justification for the decision after it<br />

has been taken. The issue has to be addressed in the exercise of the<br />

functions, using the statutory language rather than judicial exegesis. The<br />

point at which the Council here exercised its functions under s.7 was when it<br />

decided, at the April 2011 meeting, that the LTP should proceed, including<br />

the six closures ....” 
<br />

15. Ouseley J held that the issue was very much bound up with the contention that the<br />

Council approached the issue of equality and closures in April 2011 with a closed<br />

mind. He concluded that there was no evidence to support that contention. The EIA<br />

was a conscientious and thorough effort to grapple with the duty in section 149, in<br />

substance and with rigour. It set out to answer the relevant questions which library<br />

closures give rise to in relation to the equality duty. He concluded that the EIA was<br />

genuinely “a core part of the decision-making process”. It could not fairly be said that<br />

the decision to close six libraries had already been taken.<br />

16. The Equality and Human Rights Commission intervened before the Court of Appeal<br />

to make written submissions on this issue. The EHRC argued that the PSED applied<br />

at each stage of a decision-making process, and could not be “put to one side”<br />

pending an ultimate decision as to the adoption of a policy. It was argued that if a<br />

policy had been closely formulated without the duty being addressed, there was a<br />

real risk that any consideration would be too late to secure effective compliance.<br />

17. The Court of Appeal unanimously agreed that the Council had exercised its functions<br />

with due regard to the requirements under section 149. However, they retreated<br />

somewhat from the Judge’s conclusion that, so long as an EIA was produced before<br />

the ultimate decision was taken, that was sufficient to discharge the duty.<br />

(1) Pill LJ stated that it was not necessary for an EIA to be conducted before<br />

the formulation of the proposals on which the public were to be consulted<br />

(paragraph 84). He accepted that the Council had had section 149<br />

properly in mind from an early stage, and for that reason had decided to<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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carry out a full EIA for consideration, together with the results of the<br />

consultation. He dismissed the argument that the Council had put the<br />

relevant requirements to one side until the ultimate decision was taken.<br />

The Council had had regard to the PSED as “an integral part of the<br />

decision-making process” (see paragraph 84).<br />

(2) Davis LJ recognized that there cannot necessarily be easy identification<br />

of particular formative “stages” in every decision making process.<br />

However, it was unreal to require a “comprehensive scrutiny” (whatever<br />

that may mean) at every moment throughout the process. Precisely what<br />

consideration is due can and will vary from time to time during the<br />

process. An ultimate assessment will need to be made as to whether,<br />

overall, “due regard” had been given.<br />

(3) Davis LJ stated that to the extent that the Judge may at one stage in his<br />

judgment have indicated that a full EIA will always suffice provided only<br />

that it is produced prior to the decision finally being made that “may” be<br />

going too far. It is necessary that consideration of the duty “properly<br />

informs” the decision-making process before the ultimate decision is<br />

made. He left open the possibility that there may be cases, as the EHRC<br />

Guidance warns, where the very late and unheralded production of an<br />

EIA immediately prior to a final scheduled meeting may, depending on<br />

the circumstances, not suffice to discharge the duty (see paragraph 104).<br />

(4) In the present case, Davis LJ concluded that officers of the Council were<br />

plainly aware from the outset of, and they consulted as to, potential<br />

equality issues. Diversity implications and the need for an EIA had been<br />

noted at the outset, before the consultation on the proposals had begun.<br />

The requirements of the PSED were throughout in mind. The EIA was a<br />

thorough document, which was then properly considered by the Council<br />

before the actual decision was made. It could not be said that the PSED<br />

had been “put on one side pending the ultimate decision”.<br />

(5) Richards LJ agreed with both judgments.<br />

18. Where does that leave public authorities? If it is obvious that a proposal is likely to<br />

have equality implications, that should be recorded at an early stage. If it is obvious<br />

that a full EIA is going to be carried out, that should also be recorded at an early<br />

stage. If a consultation exercise is going to be embarked upon, that consultation<br />

should ask any questions necessary to ensure that the public authority has as much<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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information as possible about any potential equalities issues (and if that information is<br />

not already available to the public authority, it may need to consult just to obtain that<br />

information). If a full and detailed EIA is then produced and considered before the<br />

decision under challenge is taken, that will be sufficient to discharge the duty.<br />

D. Challenges to Budgets<br />

19. Attempts have been made to challenge decisions to adopt the overall budget for<br />

central and local government on the basis that there was a failure to comply with the<br />

PSED. The Courts have been reluctant to entertain such challenges.<br />

(i) Challenge to central Government budget<br />

20. In R (Fawcett Society) v Chancellor of the Exchequer & others [2010] EWHC 3522<br />

(Admin) Ouseley J refused to grant the Fawcett Society permission to judicially<br />

review the Coalition Government’s 2010 Emergency Budget on the grounds that the<br />

Chancellor had failed to comply with s.76A of the Sex Discrimination Act 1975. The<br />

criticism was that the Chancellor had failed to carry out a gender EIA of the Budget<br />

when it was proposed.<br />

21. The first part of the challenge focussed on the whole Budget and the public spending<br />

envelope which set departmental spending limits. No EIA had been produced that<br />

evaluated the potential impact on gender in respect of the budget. The Court<br />

accepted that the provisions of section 76A of the Sex Discrimination Act were in<br />

principle broad enough to apply to government action such as the preparation and<br />

presentation of the Budget, including public expenditure limits. Such actions would<br />

now clearly fall within section 149 of the 2010 Act.<br />

22. The Government argued that it was appropriate and legitimate to decide that the<br />

impact of the provisions of the Budget on gender equality objectives should be dealt<br />

with by reference to the impact of the various specific individual items within the<br />

Budget rather than on an overall basis. The claimant argued that this approach was<br />

unlawful, because it would cause the cumulative effect of the Budget on equality of<br />

opportunity to be ignored. Ouseley J accepted the Government’s submission that the<br />

varied measures, differing in nature, introduced or flagged in the Budget made impact<br />

assessment of the Budget as a whole inappropriate:<br />

“...if the analysis of gender equality impacts can adequately be<br />

undertaken by consideration of the line items in the Budget, the<br />

duty is fulfilled or rather not breached by its being dealt with in<br />

that way at that stage. For my part, I cannot see any reason why<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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the government is acting unlawfully if that is the way in which it<br />

proposes to deal with gender equality issues on the Budget.” [8].<br />

23. So far as setting the departmental spending envelope was concerned, no door had<br />

been irretrievably closed, and a departmental budget would inevitably have<br />

considerable scope for the reallocation of monies within it. It was lawful to consider<br />

the impact of particular measures in advance of specific implementation.<br />

24. Criticism was also made of the lack of EIA in respect of specific budget items (such<br />

as the increase in VAT). As to some of these, the Government conceded that more<br />

should have been done but the Judge accepted that, those matters now having been<br />

enacted in legislation, the challenge in respect of them was academic (see [11] and<br />

[12]). As to others, the Government had formed the view that an EIA would be carried<br />

out at a later point when the policy was more fully developed. Ouseley J said that that<br />

judgement having been rational, there was no basis for holding the absence of EIA<br />

unlawful at the earlier stage ([15]). So this is a helpful case for central government in<br />

its relatively generous approach as to the latitude it has to determine when an<br />

assessment of equality impact is required. 1<br />

25. The Court also emphasized the need for any challenge to budget setting to be<br />

brought expeditiously. It was obviously imperative that the public and corporate world<br />

(individual and foreign) had certainty about the budgetary affairs of the United<br />

Kingdom. The original proceedings to quash the Budget were started some five<br />

weeks after the Budget, and after some of the measures had been passed into<br />

legislation. What is “prompt” in this context is likely to be very short indeed.<br />

(ii) Challenges to budget setting by local authorities<br />

26. There have been a number of challenges to the budgets set by local authorities,<br />

which have been equally unsuccessful.<br />

1 On 25th November 2010, the Equality and Human Rights Commission (“the EHRC”)<br />

announced that it would assess formally, under s.31 of the Equality Act 2006 the extent to<br />

which HM Treasury complied with the duties when considering the impact of the decisions<br />

contained in the Spending Review on protected characteristics. This is described on the<br />

EHRC’s website as follows: “The assessment is an opportunity for the Commission to<br />

continue its ongoing constructive work with HM Treasury to evaluate what steps it has<br />

undertaken to comply with the legislation and identify any potential opportunities for<br />

improvement and any lessons to be learnt across Government to improve outcomes for<br />

protected groups by putting fairness and transparency at the heart of difficult decisions.” The<br />

terms of reference were settled on 12 th January 2011. The EHRC has obtained evidence from<br />

HM Treasury and representations from nine outside bodies. Oral evidence was received<br />

during May and June 2011. The EHRC intended to report its findings in the Autumn, so that it<br />

could be taken into account in the preparations for the 2012 budget. To date, the EHRC has<br />

not published its report.<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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9


27. In R (JG and MB) v Lancashire County Council [2011] EWHC 2295 (Admin), the<br />

claimants challenged the decision of full council to approve revenue budget proposals<br />

for three years, including a budget limit for adult social care services. The budget<br />

included two policy proposals – first, a policy to raise the eligibility threshold for<br />

access to adult social care services, and second, a policy to change how it charged<br />

for such services. The budget decision was taken at a meeting in February 2011. The<br />

approval by full council was to be subject to further consideration by the Cabinet<br />

Member. In March 2011 the Cabinet Member for Adult and Community Services<br />

approved policies in the budget including to raise eligibility thresholds for access to<br />

adult social care from “moderate” to “substantial” or “critical” (as assessed under<br />

FACS).<br />

28. The claimants argued that there had been a breach of the PSED because at the time<br />

the initial budget decision was taken, there had been no detailed assessment of the<br />

likely impact of the budget decision on the affected users of the relevant services.<br />

Kenneth Parker J rejected the challenge (relying on the protected characteristic of<br />

disability) in relation to the full council’s budget decision for essentially the following<br />

reasons (see [48]-[51]):<br />

(1) It was clear to those involved in approving the budget that disabled people would<br />

be adversely affected by budget reductions to adult social services. The potential<br />

impact was specifically identified for further investigation, and as part of that<br />

investigation there was put in train a series of consultations.<br />

(2) The approval of the Council’s overall budget did not constitute a final decision<br />

about what the Council’s policies would be or even about what sum of money<br />

would, in fact, be saved under each of the service proposals. It was obvious to<br />

the Council’s Members that the proposal to change the social care threshold<br />

would be implemented only after due regard had been paid to the need to<br />

promote equality of opportunity and to take steps to take account of disabled<br />

person’s disabilities.<br />

(3) The reality was that the decision-maker had taken a preliminary decision in<br />

relation to its budget, fully aware that the implementation of proposed policies<br />

would be likely to have an impact on the affected users, but had not committed<br />

itself to the implementation of specific policies within the budget framework until it<br />

had carried out a full and detailed assessment of the likely impact. There was<br />

nothing wrong, in principle, with such an approach and nothing inconsistent with<br />

the duties under the DDA.<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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(4) By parity of reasoning with Fawcett Society it was sensible, and lawful, for the<br />

Council first to formulate its budget proposals and then, at the time of developing<br />

the policies that were now under challenge, to consider the specific impact of<br />

policies that might be implemented under the budget framework.<br />

29. A further challenge to a local authority’s budget was heard earlier this year in the<br />

case of R (D and S) v Manchester City Council [2012] EWHC 17 (Admin). The<br />

claimants challenged the local authority’s budget decision, which had reduced the<br />

budget for adult social care by £17 million over the next two years, as a result of the<br />

financial constraints placed upon the authority. It was argued that the decision had<br />

been taken without due regard to the disability equality duty contained in section 49A<br />

of the DDA.<br />

30. Ryder J dismissed the claim. The local authority had had the statutory duties in mind.<br />

The budget was constructed following a pre-budget consultation that led to a<br />

framework and principles whose overt aim was to safeguard those in greatest need<br />

and to provide sufficient resources to effectively safeguard and protect the most<br />

vulnerable. Monies were identified for that purpose. It was recognised that further<br />

consultation and equality impact assessments were required and that decisions by<br />

the executive would be needed. This might require the use of resources additional to<br />

those budgeted for, from reserves if necessary. The local authority recognised the<br />

need for an analysis of the impact of the budget cuts which it acknowledged would<br />

have to be taken into account.<br />

31. The Court held that this was a proper and lawful budget strategy, which took into<br />

account a pre-budget consultation. To the extent that the budget decision relied upon<br />

contingency planning and the identification of reserves to meet statutory obligations,<br />

it was a strategy based on good budgeting practice and local authority governance.<br />

At paragraph 59, the Court stated:-<br />

“Good governance demands that a budget is not only an estimate of planned<br />

spending, it is also a projection based upon foreseeable risks which includes<br />

a contingency for uncertainties. Where risk assessments are incomplete or<br />

inchoate and/or financial circumstances are such that predictions are<br />

necessarily less certain, the contingency becomes all the more important.<br />

Here it was crucial. Were this not to be the case, budgets of many public<br />

bodies would be impugned by the erroneous elision of uncertainty with<br />

unfairness and/or illegality. That is not in any way to suggest that the public<br />

sector equality duty or its predecessor do not apply to budgetary decisions:<br />

they categorically do, but where flexibility is built into the budget so that<br />

subsequent corporate decisions and decisions relating to individuals can still<br />

lawfully be made by reference to the potential impact of the proposals on the<br />

persons affected then it is possible for the duty to be complied with i.e. there<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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11


is nothing wrong in principle with such an approach and nothing inconsistent<br />

with the duties under the DDA 1995 or the EA 2010.<br />

32. No EIA had been conducted at the budget stage, but there was no statutory duty to<br />

carry out a formal EIA. The Court concluded that the Council had clearly had due<br />

regard to the needs of disabled people when setting the budget. The Council had<br />

recognized the need for an analysis of the impact, which it acknowledged would have<br />

be taken into account at a later date. It put in place a strategic response – i.e. a<br />

contingency fund and guarantees as to how an individual’s needs would still be met –<br />

and procedural and substantive protections for those affected. That amounted to<br />

consideration of the impact which was consistent with the need to have due regard<br />

and was a consideration of substance, not mere form: it involved a commitment, if<br />

necessary, of real money.<br />

33. Even if the claim had had merit, the Court would still have refused relief. If any relief<br />

were to be granted in respect of the Council’s budget calculation, as a matter of law,<br />

it must be quashed. This would invalidate the council tax which had been set, and<br />

would incur additional costs in the re-calculation and re-setting of the tax and reissuing<br />

tax demands. There was clear evidence that there was no realistic prospect<br />

that the Council would set a higher council tax, with the obvious implication that any<br />

relief which quashed the same would only have the effect of reducing the resources<br />

available. Ryder J concluded that invalidating the council tax for the year would be<br />

disproportionate, contrary to the public interest and would serve no intelligible<br />

purpose: see paragraph 85.<br />

E. Universal Services<br />

34. The next area to consider is how the courts have approached the PSED in relation to<br />

cuts or charges to services that are available to all. Challenges have typically alleged<br />

that the public authority has not exercised the PSED in substance and with rigour (the<br />

third Brown principle).<br />

35. In considering the impact of cuts or charges to such services, a public authority will<br />

need to consider:-<br />

(1) whether the proposal affects a particular protected group in a specific<br />

way over and above any impact on other groups in the community; and<br />

(2) whether the proposal has a disproportionate impact on a particular<br />

protected group, i.e. whether there is an obvious risk of indirect<br />

discrimination through “tainting by numbers”.<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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36. It is absolutely critical in this area that the public authority fully and fairly identifies the<br />

likely impact on protected groups. As the duty is simply a duty to have due regard to<br />

the various equality needs, if an adverse impact is identified, the public authority may<br />

still proceed with the proposal. But what a public authority must ensure is that it is<br />

fully aware of the likely impact on the equality needs set out in the PSED before it<br />

takes the decision. If an EIA does not identify obvious negative impacts, the courts<br />

are likely to find that the authority has not complied with the PSED.<br />

37. One such universal service is a library service offered by library authorities to all<br />

those who live, work and study in their area. When considering library closures, there<br />

are certain obvious ways in which protected groups may be particularly affected. For<br />

example, the disabled and the elderly may find it more difficult to get to the next<br />

nearest library. Very young children, who use libraries for reading groups/toddler<br />

groups may be affected. School pupils who use the library for study spaces may be<br />

affected. The public authority must consider the nature and extent of these likely<br />

effects, and any ways in which they can be mitigated. The main mitigation in this<br />

context concerned (i) accessibility of alternative libraries; (ii) the improved services on<br />

offer at the alternative libraries; and (iii) use of a home visits/outreach service to<br />

provide facilities to those who could not access an alternative library building.<br />

38. In Bailey, the claimants put forward two main arguments to contend that the Council<br />

had not complied with the “substance” of the PSED. First, it was said that it was<br />

unlawful for the Council not to carry out an assessment of the relative equality<br />

impacts of other courses of action which the Council had not put forward for<br />

consultation as its preferred option, such as keeping libraries open for fewer hours, or<br />

closing other libraries, or community involvement. Secondly, it was argued that the<br />

EIA did consider what the claimants termed the “obvious risk” of indirect<br />

discrimination.<br />

39. At first instance, Ouseley J dismissed both arguments. He held that the duty in<br />

section 149 can be performed by focusing on the effect of the decision or policy<br />

which is proposed, and there was no obligation to analyse in equalities terms the<br />

whole range of possible options (paragraphs 129-130). He also held that there was<br />

no evidence of a risk of indirect discrimination, to demonstrate that the Council had<br />

failed to discharge the PSED by failing to have regard to it.<br />

40. Before the Court of Appeal, the main ground of appeal was that the Council had<br />

breached section 149(1) of the 2010 Act by failing to have due regard to the risk of<br />

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indirect discrimination against Asian residents of the borough. The Court of Appeal<br />

unanimously dismissed the appeal.<br />

41. The definition of indirect discrimination is found in section 19 of the Equality Act 2010<br />

(copy attached). In short, indirect discrimination arises if a public authority applies a<br />

neutral provision, criterion or practice to everyone, but which (i) places a group of<br />

people sharing a protected characteristic at a particular disadvantage when<br />

compared with persons who are not part of that protected group; and (ii) which<br />

cannot be objectively justified.<br />

42. On the indirect discrimination point, the Court held that:-<br />

(1) First, a decision to close libraries was capable of being a “provision,<br />

criterion or practice” within the meaning of section 19 of the 2010 Act;<br />

(2) Secondly, there is no need for there to be an intrinsic link between the<br />

relevant protected characteristic (in this case, race) and the particular<br />

disadvantage suffered. It is possible to establish indirect discrimination by<br />

comparing the proportion of Asians adversely affected by the proposal<br />

with the proportion of non-Asians so affected. If the statistics reveal<br />

Asians are placed at a “particular disadvantage” when compared to non-<br />

Asians, a prima facie case of indirect discrimination will be made out.<br />

(3) Thirdly, it was not enough to establish a risk of indirect discrimination<br />

against Asians to demonstrate that they were the most numerically<br />

disadvantaged – that followed from the fact that they were the largest<br />

ethnic group amongst the users of Brent libraries. The appropriate “pool”<br />

for indirect discrimination purposes was library users, rather than a pool<br />

comprising the entire population of the borough (the vast majority of<br />

whom did not use library services). If that pool was used, the statistics<br />

did not support any claim that there was indirect discrimination. The<br />

Asian users of the libraries were not proportionately more disadvantaged<br />

than non-Asians. 76% of Asian users and 76% of non-Asian users use<br />

the libraries that remain and 24% of Asian users and 24% of non Asian<br />

users use the libraries that will close.<br />

43. The Court also noted that the possibility of discrimination, direct or indirect, against<br />

the Asian community or Asian library users never really featured in the evidence filed<br />

by the claimants or in objections made before the Council’s decision. The point about<br />

indirect discrimination had been used as a collateral means of achieving the desired<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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esult, i.e. quashing the decision. He described the appellants’ argument on section<br />

149 of the Equality Act 2010 as being “artificial and wrong” (paragraph 89, 97). The<br />

Court of Appeal upheld the finding of Ouseley J to the effect that the EIA was<br />

informed and through and addressed the relevant issues in substance and with<br />

rigour. The EIA had itself expressly drawn attention at the outset, in general terms, to<br />

a likelihood of a differential impact on a group on grounds of ethnicity. The statistics<br />

lent no support to the appellant’s case. There was no obvious risk of indirect<br />

discrimination otherwise arising requiring any greater consideration than was already<br />

evidenced in the April Report to members and the equality impact assessment.<br />

44. Davis LJ concluded by emphasising the importance of complying with section 149.<br />

However, in a case where the Council was fully apprised of its duty under section 149<br />

and had the benefit of a most careful Report and EIA, Davis LJ concluded that an “air<br />

of unreality” had descended over this line of attack. Councils cannot be expected to<br />

speculate on or to investigate or to explore such matters ad infinitum; nor can they be<br />

expected to apply, indeed they are to be discouraged from applying, the degree of<br />

forensic analysis for the purpose of an EIA and of consideration of their duties under<br />

section 149 which a QC might deploy in court. In situations where hard choices have<br />

to be made, the judge recognised that to accede to the approach urged by the<br />

appellants would be to make effective decision making on the part of local authorities<br />

and other public bodies unduly and unreasonably onerous (see paragraph 102). 
<br />

45. In the second libraries case – that of R (Green) v Gloucester County Council [2011]<br />

EWHC 2687 (Admin), the Claimant succeeded in establishing a breach of the PSED.<br />

The Court was critical of the first EIA that concluded that the library closure proposal<br />

would have a neutral impact on protected groups. The second EIA identified only one<br />

potential negative impact in respect of the removal of mobile libraries. There was no<br />

consideration of the potential impact of the closure of static library buildings or the<br />

reduction in opening hours. For example, there was no analysis of whether disabled<br />

people had particular needs, or whether they might be less likely to access another<br />

library. The court concluded that both authorities should have undertaken a<br />

sufficiently thorough information gathering exercise and then properly analysed that<br />

information. They had failed to do so (paragraph 131).<br />

46. Also of note is the recent decision of the Divisional Court in the challenge to the<br />

decision to increase tuition fees – R (Hurley and Moore) v Secretary of State for<br />

Business, Innovation and Skills [2012] EWHC 201 (Admin). The Claimant challenged<br />

the regulations that implemented the increase in tuition fees on the basis that the<br />

Secretary of State had failed to have regard to, in particular, the duty contained in<br />

section 71(1) of the Race Relations Act 1976. Essentially, the Claimant argued that<br />

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15


that the increase in tuition fees would have a significant affect on the sociallydisadvantaged,<br />

making them less likely to go to university. As ethnic minorities were<br />

disproportionately represented in this group, the increase in tuition fees gave rise to a<br />

risk of indirect discrimination.<br />

47. The Secretary of State relied on impact assessments prepared before the<br />

Regulations were made which drew on the extensive material gathered as part of the<br />

year long Browne Review into the future funding of higher education. The<br />

assessments concluded that taking the whole of the reforms together, they ought not<br />

adversely to affect individuals form the lower socio-economic backgrounds<br />

disproportionately.<br />

48. The Divisional Court concluded that:-<br />

(1) The Secretaryof State had made a judgment as to the potential effect of<br />

the policies in the light of the available evidence. That judgment was<br />

made in good faith and was not irrational.<br />

(2) It was fanciful to suggest that there was no analysis of the relevant<br />

evidence. The central feature of the Browne Review had been to focus<br />

on ways in which the socially disadvantaged could be encouraged to<br />

participate in higher education;<br />

(3) It was hopeless to say that the duty had not been complied with because<br />

it was possible to point to one or other pieces of evidence which might be<br />

considered relevant which were not specifically identified in the EIA.<br />

(4) It was necessary to consider what impact the increase in fees would<br />

have. There is no basis to suggest that the imposition of fees at the<br />

proposed level would discriminate directly against any of the protected<br />

groups. The effect, if there be any, will be indirect. The obvious reason<br />

why minority protected groups might be adversely affected - and indeed,<br />

apart from the interest problem for some Islamic students, in all likelihood<br />

the only way - is because they are disproportionately economically<br />

disadvantaged. If they are not disadvantaged in that way, there is no<br />

reason to suppose that they will be disproportionately affected at all. The<br />

Secretary of State engaged fully with the implications for the<br />

economically disadvantaged. and therefore with the adverse impact on<br />

minority groups On any view, therefore, there had been “very substantial<br />

compliance” with the PSED.<br />

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16


(5) However, at paragraph 96, Elias LJ went on to state that if there was<br />

“any doubt” about whether a particular statutory objective is engaged, the<br />

issue needs to be explored before any conclusion can be safely reached<br />

that it is not. Insofar as the EIA purported to focus on the full package of<br />

reforms then under consideration and not merely the decision to increase<br />

fees, I cannot be sure that this has been done. I cannot discount the<br />

possibility that a more precise focus on the specific statutory duties might<br />

have led to the conclusion that some other requirements were potentially<br />

engaged and merited considerations…”
<br />

(6) He “therefore conclude[d] that the Secretary of State did not carry out the<br />

rigorous attention to the PSEDs which he was obliged to do”, but was<br />

“satisfied that he did give proper consideration to those particular aspects<br />

of the duty which related to the principle of levying fees and the amounts<br />

of those fees”. Since the challenge was directed against the Regulations<br />

which increased fees, it is surprising that he concluded that the PSED<br />

had been breached at all. In any event, he held that it was not<br />

appropriate to quash the Regulations, and restricted relief to a<br />

declaration.<br />

E. Cuts to Services Targeted at Protected Groups<br />

49. A number of cases have considered cuts made to services targeted towards<br />

protected groups. The Courts have been more willing to interfere in this area and to<br />

quash the decisions made. Two recent examples involving Birmingham City Council<br />

illustrate this approach.<br />

50. R (Rahman) v Birmingham City Council [2011] EWHC 944 (Admin) concerned the<br />

termination by the council of funding to legal entitlement advice services supplied<br />

from centres run by voluntary agencies. The centres provided advice to minority<br />

ethnic communities and the physically and mentally disabled. A consultant’s report<br />

had recommended moving away from provision on a single ethnicity or single<br />

interest group basis. When the first decision was taken by the council’s Cabinet on 29<br />

November 2010, the EIA which had been produced was not available to the decisionmakers.<br />

When the claimants instituted proceedings the council realised this omission<br />

and held a further meeting on 14 March 2011 at which members were asked to<br />

reaffirm their decision in the light of the EIA. The members were specifically reminded<br />

to approach the decision with an open mind.<br />

51. The claimants were either disabled or members of minority ethnic communities (or<br />

both). It was common ground that the decision would have a disadvantageous effect<br />

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on members of protected groups. Unsurprisingly Blake J held that the first decision<br />

was unlawful as the equality duties had not been complied with as there was no<br />

evidence that each of the decision-makers were aware of the duty and how it was<br />

engaged [32]-[33].<br />

52. When the decision was re-taken with the benefit of the EIA, Blake J found that the<br />

duties had still not been properly discharged as the EIA was defective, having<br />

focused upon the advantages to be derived from a new policy rather than the degree<br />

of disadvantage to existing users of terminating funding arrangements until new<br />

arrangements could be put in place [35(1)]. He also found that the EIA had not been<br />

based on adequate consultation and consultation was particularly important where<br />

the council relied on a user survey which did not provide the relevant information<br />

[35(2)-(3)]. The expectation of consultation was also enhanced by communications<br />

suggesting that service users would be involved in commissioning [35(6)]. Blake J<br />

also held that the statutory equality duties require due regard to be had to the<br />

statutory need, not simply to the EIA, and decision-makers need to have due regard<br />

to all the evidence of prejudice and what might reasonably be done to mitigate it,<br />

even if that material is not in the EIA [35(7)]. It was “striking” that the case for<br />

continuing the existing service, at least in some areas where no alternatives existed,<br />

was never put in the reports before members or the decisions [36]. The Judge further<br />

pointed out that the fact that it is for a public authority to determine the weight to<br />

attach to countervailing factors can only be of assistance to a defendant where they<br />

have complied with the duty to have due regard to the statutory needs (see [37]).<br />

53. Blake J provided something of a warning to local authorities hoping to rely on the<br />

inherent difficulty of the decisions facing them [46]:<br />

“…Even where the context of decision making is financial resources in a<br />

tight budget, that does not excuse compliance with the PSEDs and indeed<br />

there is much to be said for the proposition that even in the straightened<br />

times the need for clear, well-informed decision making when assessing<br />

the impacts on less advantaged members of society is as great, if not<br />

greater. In general terms I consider the advice recently issued in nonstatutory<br />

guidance by the Equality and Human Rights Commission ("Using<br />

the equality duties to make fair financial decisions") to be of assistance to<br />

decision makers such as this defendant in the no doubt very difficult<br />

decisions that have to be taken in this field…”<br />

54. The second Birmingham case is R (W) v Birmingham City Council [2011] EWHC<br />

1147 (Admin), (2011) 120 BMLR 134. In a voluminous 100 page judgment Walker J<br />

granted judicial review of the council’s decision to alter its eligibility threshold for adult<br />

social care from “substantial” to “critical” (as assessed using the FACS guidance).<br />

55. In December 2010 the council had issued a consultation document on the future of<br />

adult social services. The consultation period was to run until 2 March 2011. Option 2<br />

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in the consultation document included the proposal to limit eligibility to those with<br />

critical care needs. There was criticism by a number of the consultees of a lack of<br />

clarity in how the council worded the proposal. On 1 March 2011 the full council met<br />

and decided to adopt the Business Plan 2011+. In an appendix to the Business Plan<br />

was set out much of Option 2 from the consultation document. On. A corporate EIA<br />

and an EIA for Adult and Community Services were available as background papers.<br />

On 14 March 2011 a meeting of the council’s Cabinet approved a report<br />

recommending the adoption of Option 2.<br />

56. The claimants were severely disabled persons. They challenged the decisions of the<br />

full council and the Cabinet alleging failure to comply with s.49A of the DDA. Once<br />

again the legal principles (which Walker J summarised at [151]) were not in dispute –<br />

the issue was their application to the facts.<br />

57. The council’s case was that that the claimants were trying to mount a micro level<br />

challenge to what were high level, macro decisions. It also submitted that it was<br />

unreal to suggest that the council was not aware of the equality impacts of the<br />

decisions being contemplated as the impacts were “inherently obvious”.<br />

58. On the central issue of the so-called ‘move to “critical only”’, Walker J rejected these<br />

arguments for, essentially the following reasons [176]-[183]:<br />

a. It was not the role of the court to get involved in minute scrutiny of a mass of<br />

detail and the proposed move to “critical only” involved a “macro decision”.<br />

b. Analysis of all that was done by the council in the period from November<br />

2010 onwards showed that the council did not, in any real sense, refine and<br />

focus what in November 2010 was necessarily a “high level and generalised”<br />

description of the likely impact of moving to “critical only”. It was difficult to<br />

see how, in the circumstances of the present case, “due regard” could be<br />

paid to the matters identified in DDA, s.49A without some attempt at<br />

assessment of the practical impact on those whose needs in a particular<br />

respect fell into the “substantial” band but not into the “critical” band.<br />

c. The decision to consult “on broad options” required consideration of a<br />

subsidiary question whether to go beyond generalities in assessing the likely<br />

impact of the proposed course upon individuals with “substantial” needs. At<br />

the very least in order to pay “due regard” the council, when deciding to<br />

consult “on broad options”, needed to consider whether its answer to the<br />

subsidiary question was consistent with its duty under s.49A.<br />

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d. Throughout the process the council was giving consideration to how to<br />

address the needs of the disabled. In that sense its decisions taken in<br />

relation to adult social care were decisions which were relevant to its<br />

performance of the s.49A duty. But that is not the same thing as doing what<br />

s.49A seeks to ensure: namely to consider the impact of a proposed decision<br />

and ask whether a decision with that potential impact would be consistent<br />

with the need to pay due regard to the principles of disability equality.<br />

e. Conspicuously absent from the material before Cabinet was any express<br />

statement that Cabinet must consider whether s.49A required it to take the<br />

course of ensuring further spending resources were allocated to Adult and<br />

Community Services, in particular because of the potential severity of the<br />

impact of the proposed move to “critical only.”<br />

f. There was a failure by the council on 1 March 2011 and Cabinet on 14 March<br />

2011 to focus on the questions required to be asked and so the decisions of<br />

1 and 14 March 2011 on the proposals for adult social care were unlawful.<br />

g. There was not in the material prepared for the meetings any assessment of<br />

the extent to which such mitigating factors as were mentioned would or would<br />

not reduce the potential severity of the proposed move to “critical only”. In the<br />

EIAs, if members had consulted them, neither the analysis nor the suggested<br />

action plans attempted to examine what the actual impact of the move to<br />

“critical only” would be or how it would be affected by mitigating measures.<br />

Had members appreciated the need to consider the right questions, they<br />

would not have had the wherewithal to answer it.<br />

59. In R (Greenwich Community Law Centre) v Greenwich LBC [2011] EWHC 3463<br />

(Admin), the Administrative Court (Cranston J) dismissed a challenge by a leading<br />

law centre to the decision by Greenwich Council to withdraw its funding of around<br />

£200,000 per year. The law centre provided services to vulnerable clients who fell<br />

within the protected groups. The Council's decision followed a tender process for<br />

funding for legal services, which resulted in awards to four of five previously funded<br />

organisations but not to Greenwich CLC.<br />

60. The High Court held that where a tender process for the award of third sector funding<br />

had been designed with the statutory equality duties in mind, and was intended to<br />

result in the award of funding to the organisations submitting the tenders best suited<br />

to the Council's requirements, there was no obligation to conduct a further equalities<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

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20


assessment before making funding awards. The Council had conducted an equality<br />

impact assessment in March 2011 in advance of its decision not to award funding for<br />

legal advice services and instead to conduct a fresh commissioning round. It paid due<br />

regard in substance to its equalities duties under the Equality Act 2010 by remaining<br />

faithful to the focus on priority groups in the tendering exercise. There was no need<br />

for a further equality impact assessment with regard to the outcome since the logic of<br />

the tender process meant that performance of the duty was integral to the outcome.<br />

Selection of the winning tenders would inevitably pay due regard to the equalities<br />

objectives. No new or different equalities considerations arose.<br />

61. This decision is currently on appeal to the Court of Appeal on these issues, together<br />

with a new point, which is that the Council’s decision to award funding to other<br />

agencies instead of the appellant had been flawed because there had been no<br />

express consideration of the needs of 5 of the 8 protected characteristics: gender<br />

reassignment; pregnancy; religion or belief; sex; and sexual orientation.<br />

F. Individual Decisions<br />

62. The courts are wary of the artificially “tacked on” claim in respect of the PSED,<br />

particularly where a claim is brought on behalf of an individual for alleged breaches of<br />

substantive rights. Thus in R (MS) v Oldham MBC [2010] EWHC 802 (Admin),<br />

Langstaff J said, in the context of a local authority‟s assessment of a child‟s special<br />

needs (at [20]):<br />

“ ... I would deprecate any statement of principle which required a court in<br />

any case involving a disabled claimant seeking provision from a local<br />

authority to the effect that the local authority would have to minute and record<br />

in part of its paperwork the fact that it had regard to each or any of the six<br />

specific matters set out in section 49A. If it were to do so it would risk<br />

reducing to a mantra what ought to be a matter of central substance in the<br />

local authority’s behaviour. That does not mean that a court may not enquire<br />

into the matter, and where it looks at first blush as though the local authority<br />

may not have had regard to such matters the court would plainly be helped<br />

by such documentation as there is: but it does not require, in my view,<br />

another tick box to be ticked for the sake of it, nor for wording to be adopted<br />

purely in defence of potential but unfounded claims for review.”<br />

63. The claim under the DDA did not add anything of substance to the claim as otherwise<br />

advance under community care legislation.<br />

64. This approach has been endorsed by the Supreme Court in R (Mcdonald) v<br />

Kensington and Chelsea [2011] UKSC 33, where Lord Brown stated that the<br />

appellant’s argument based on the PSED was hopeless. Where a person is disabled<br />

and the public authority is discharging its functions under statutes which expressly<br />

direct their attention to the needs of disabled persons, it may be entirely superfluous<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

t. 020 7632 8500 e. <strong>Joanne</strong>.<strong>Clement</strong>@<strong>11kbw</strong>.com<br />

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to make express reference to the PSED and absurd to infer from an omission to do<br />

so a failure on the authority's part to have regard to their general duty under the<br />

section. The question is one of substance, not of form.<br />

<strong>Joanne</strong> <strong>Clement</strong><br />

March 2012<br />

<strong>Joanne</strong> <strong>Clement</strong>, 11KBW<br />

t. 020 7632 8500 e. <strong>Joanne</strong>.<strong>Clement</strong>@<strong>11kbw</strong>.com<br />

22

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