JOB TITLE: Administrative Support Officer – Coach & Volunteer ...

POSITION DESCRIPTION
JOB TITLE: Administrative Support Officer – Coach &
Volunteer Education Centre
CLASS: ASO1 (Part–time)
POSITION NO.:
This Position Reports to:
• Manager, Industry Development and Training
DEPARTMENT: Premier and Cabinet
BUSINESS UNIT: Office for Recreation and Sport
BRANCH: Recreation and Sport Development Division
SECTION: Industry Development & Training Branch
Positions Reporting to this Position:
• Nil
Primary Purpose of Position
• To provide support which maintains the efficient and effective operation of the Volunteer and Coach Education Centre.
• To respond to customer enquiries, take course registrations and assist in the effective delivery of courses and programs.
• To provide administrative support to the planning and implementation of less complex projects under supervision.
• To provide administrative support to other divisional activities as required.
Outcomes
• Professional and informative Volunteer and Coach Education Centre Courses.
• Effective timely and responsive customer service to clients.
• Effective promotion of the Volunteer and Coach Education Centre courses.
• Effective administrative support to the Section’s less complex projects.
• Timely and efficient administrative support to the Business Unit.

Resource Management
• Nil
Desirable Attributes
• Word processing skills of at least 45 words per minute.
• Ability to identify opportunities for change.
• Experience as a word processing operator.
• Advanced knowledge of MS Access.
• Experience in taking minutes
Essential Attributes (Knowledge/Skills/Experience Requirements)
• Ability to assimilate information about the organisation’s
business quickly and communicate it to customers accurately.
• Courteous and effective telephone skills.
• Demonstrated accuracy and neatness in clerical skills.
• Demonstrated organisational skills.
• Ability to take initiative within specified guidelines.
• Ability to respond positively to change.
• Ability to maintain the highest level of confidentiality.
• Ability to deal with competing demands on time.
• Knowledge of the Microsoft Office packages (Word, Excel,
Powerpoint and Access)
• Knowledge of the Recreation and Sport industry, in particular
Coaching and Officiating structures.
Key Relationships/Interactions
• Will work closely with, and take day to day direction from, the
Volunteer and Coach Education Centre Coordinator.
• Will work closely with the public in delivering a customer
responsive service by the Volunteer and Coach Education
Centre for the Recreation and Sport industry in South Australia.
Key Challenges
• The provision of an administrative support function for the Volunteer
and Coach Education Centre requiring quality correspondence, data
entry, records keeping and filing.
• Implementing and maintaining standards for the operation of the
Volunteer and Coach Education Centre consistent with it’s pivotal role
in supporting Recreation and Sport infrastructure in the State.

Special Conditions
• The incumbent is expected to work in a manner consistent with the PSM Act and the DPC Code of Conduct.
• The incumbent must be prepared to be assigned to another position at this remuneration level or equivalent.
• The incumbent is responsible and accountable for keeping accurate and complete records of their business activities in accordance with the
State Records Act 1997.
• The incumbent is responsible and accountable for working in an equitable manner and taking reasonable care to protect his/her own health,
safety and welfare and avoiding adversely affecting the health and safety of others at work by complying with OHS&W and EEO policies,
practices and legislation.
• The incumbent will provide the highest standards of customer service to clients at all levels by modelling service excellence that meets the
needs of customers and enhances the corporate profile of the organisation.
• Some out of hours work is required.
• A current SA Drivers Licence is essential.
• The position is currently located at Kidman Park.
• The Department is a smoke free workplace. The Department is committed to reducing its energy usage and contributing to the SA
Government’s greenhouse gas emission targets.
Signature: ………………………..………. Date: …../…../……..
Branch Manager/Delegate

JOB TITLE:
ADDENDUM (OPTIONAL)

JOB APPLICATION GUIDELINES
These guidelines have been prepared to maximise your chances of success when applying for positions within the Office for Recreation
and Sport (ORS).
Your application is a reflection of you and will provide ‘first impressions’ for the selection panel and is an opportunity for you to
demonstrate your skills and experience, abilities and personal attributes relevant to the position.
Before you commence your application
Take the time to thoroughly read the Position Description. You may contact the enquiries officer(s) about the position and ask questions or
request any further relevant information pertaining to the position and the area in which it is located. We also encourage you to access our
Internet site
Selection and Appointment Procedures
The selection and appointment procedures used within DPC are guided by the Public Sector Management Act 1995. This outlines a set of
standards to ensure selection decisions are based on an assessment of the MERIT of applicants’ abilities, aptitudes, skills, qualifications,
knowledge, experience (including community experience) and personal qualities as listed in the essential and desirable requirements of
the position. An applicant’s potential for development may also be considered.
The Government of South Australia is an Equal Opportunity Employer. This means that the selection panel must not discriminate against
an applicant unless it is directly and justifiably related to the requirements necessary to perform the duties of the position. The grounds of
unlawful discrimination are defined in the Equal Opportunity Act 1984.
JOB APPLICATION
Your application should consist of three essential components:
‣ A covering letter of application
‣ A section addressing the essential and desirable attributes listed under the headings ‘Essential Attributes (Essential
Knowledge/Skills/Experience) and ‘Essential Qualifications’ AND ‘Desirable Attributes’
‣ A Curriculum Vitae or Resume, including a minimum of three (3) current referees
To maximise your chances of being considered further you should demonstrate in your application:
‣ that you meet all the essential requirements (including qualifications) of the position; and
‣ the extent to which you meet the desirable requirements of the position
The selection panel will generally only shortlist those applicants who demonstrate in their application that they meet all the
essential requirements of the position. Depending on this initial assessment, the panel will decide whether the applicants
warrant further consideration, eg an interview, based on the degree to which they meet the essential requirements.
When writing your application you should:
‣ provide examples of how you can demonstrate your skills, knowledge or experience
‣ include your potential for development, conceptual understanding of issues relating to the position as well as the relevance and
transferability of skills, knowledge, experience and abilities acquired through previous employment and community experience
Curriculum Vitae or Resume
Your application should include a Curriculum Vitae or Resume which includes the following information:
‣ Name and address
‣ Home and business telephone numbers and email address
‣ Educational details
‣ Employment history (displaying most recent job first and working backwards)
‣ Relevant experience/studies
‣ Professional and personal development activities
‣ Significant Achievements
‣ Three current referees (include their Position Title/Address/Telephone Number and Email Address)
REMEMBER:
‣ Always address the essential and desirable requirements in the position description and provide examples to support your claims
‣ Give your referees a copy of your application and discuss with them their opinion of your merit in relation to the position description
‣ Thoroughly check your application for accuracy and completeness
‣ Check you have signed your application and that it is well presented
‣ Forward your original application, plus the correct number of copies, to the designated officer and ensure your application reaches
them by 5.00pm on the advertised closing date - PLEASE NOTE: panels are not responsible to follow-up or further consider
incomplete, inadequate and/or late applications