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Provider Purchasing and Contracting for Health Services_The Case

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Executive Summary<br />

Objective <strong>and</strong> rationale of the study<br />

<strong>The</strong> objective of this study was to identify <strong>and</strong> characterize contracting models that have<br />

existed in the Zambian health sector <strong>and</strong> their consequences on access to health care. <strong>The</strong><br />

study was aimed at assessing the extent to which the identified contracting models have been<br />

successful in achieving their intended goals <strong>and</strong> at determining their potential to be scaled up<br />

to the entire health sector, including the private sector.<br />

Methods<br />

<strong>The</strong> study used both qualitative <strong>and</strong> quantitative approaches. <strong>The</strong> data were collected from<br />

both primary <strong>and</strong> secondary sources. A selected number of providers <strong>and</strong> policymakers were<br />

interviewed using a semi-structured questionnaire. Secondary data were collected using a<br />

structured questionnaire.<br />

Findings of the study<br />

<strong>The</strong> study reveals that contracting-in <strong>and</strong> contracting-out are prevalent in Zambia.<br />

<strong>Contracting</strong>-in is seen where the government is providing health service to the people on a<br />

wide scale. Different levels of the referral system within the public health sector contract with<br />

each other through the concept known as “purchase of beds.” <strong>Contracting</strong>-out is evidenced by<br />

the relationship existing between government <strong>and</strong> the faith-based organizations <strong>and</strong> not-<strong>for</strong>profit<br />

nongovernmental organizations where the latter are providing health services to the<br />

people on behalf of the government.<br />

Despite the conducive policy environment <strong>for</strong> contracting private <strong>for</strong>-profit health service<br />

providers, the study has established that direct contracting-out to the private <strong>for</strong>-profit health<br />

institutions has been very limited. This is evidenced by the fact that there are no contracts or<br />

exchange of financial resources between the government <strong>and</strong> private <strong>for</strong>-profit health<br />

institutions <strong>for</strong> health services. Moreover, the study observed that contracting-out to the<br />

private sector is constrained by limited budgets, attitudes of fund holders toward the private<br />

sector, lack of a comprehensive policy <strong>for</strong> harnessing the private sector, lack of a plat<strong>for</strong>m<br />

where policymakers in the Ministry of <strong>Health</strong> <strong>and</strong> the private sector interact, as well as the<br />

reluctance of the private sector to engage in a deeper interaction with the government.<br />

Although contracting-out is limited, partnerships between the private <strong>for</strong>-profit institutions<br />

<strong>and</strong> the government have thrived in public health programs as well as vertical programs. For<br />

example, in some isolated instances, the government does m<strong>and</strong>ate private <strong>for</strong>-profit health<br />

providers to carry out some services falling within public health programs such as the<br />

distribution of anti-retrovirals to people living with HIV <strong>and</strong> AIDS, child immunization, <strong>and</strong><br />

malaria control programs.<br />

Further, the study shows that with the abolishment of the Central Board of <strong>Health</strong>, the<br />

provider-purchaser split has now been merged into the Ministry of <strong>Health</strong> structures. Despite<br />

these changes, however, the contracting process remains the same, <strong>and</strong> evidence on the<br />

iv

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