Disclosure form and evidence of coverage - Kaiser Permanente ...
Disclosure form and evidence of coverage - Kaiser Permanente ...
Disclosure form and evidence of coverage - Kaiser Permanente ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Member Service Contact Center: toll free 1-800-443-0815 (TTY users call 711) seven days a week 8 a.m.–8 p.m.<br />
Claims Administrator<br />
Claims <strong>and</strong> appeals for benefits under the Plan are<br />
processed by <strong>Kaiser</strong> Foundation Health Plan, Inc. <strong>and</strong><br />
<strong>Kaiser</strong> Foundation Health Plan, Inc. has full <strong>and</strong> final<br />
discretion <strong>and</strong> authority to determine whether <strong>and</strong> to<br />
what extent enrollees are entitled to benefits under the<br />
Plan. If you have a question about benefits under the<br />
Plan or about a specific claim, please refer to the appeal<br />
section found in this document <strong>and</strong>/or contact <strong>Kaiser</strong><br />
Foundation Health Plan, Inc. at the following address<br />
<strong>and</strong> phone number:<br />
<strong>Kaiser</strong> Foundation Health Plan, Inc.<br />
Special Services Unit<br />
P.O. Box 23280<br />
Oakl<strong>and</strong>, CA 94623<br />
This Plan is administered in accordance with the<br />
University <strong>of</strong> California Group Insurance Regulations,<br />
applicable contracts/service agreements, <strong>evidence</strong> <strong>of</strong><br />
<strong>coverage</strong> booklets, <strong>and</strong> applicable state <strong>and</strong> federal laws.<br />
No person is authorized to provide benefits in<strong>form</strong>ation<br />
not contained in these source documents, <strong>and</strong><br />
in<strong>form</strong>ation not contained in these source documents<br />
cannot be relied upon as having been authorized by the<br />
Plan Administrator or Claims Administrator, as<br />
applicable. The terms <strong>of</strong> those documents apply if<br />
in<strong>form</strong>ation in this document is not the same. The<br />
University <strong>of</strong> California Group Insurance Regulations<br />
will take precedence if there is a difference between its<br />
provisions <strong>and</strong> those <strong>of</strong> this document <strong>and</strong>/or the group<br />
insurance contracts. What is written in this document<br />
does not constitute a guarantee <strong>of</strong> plan <strong>coverage</strong> or<br />
benefits--particular rules <strong>and</strong> eligibility requirements<br />
must be met before benefits can be received.<br />
Group Contract Number<br />
• Northern California Region<br />
The Group contract numbers for the University<br />
<strong>of</strong> California, Northern California Region, are<br />
603601, 603602, 603603, 603604, 603605,<br />
603607, 603608, 603609, 603610, 603611,<br />
603612, 603613, 603614, <strong>and</strong> 603616.<br />
• Southern California Region<br />
The Group contract numbers for the University<br />
<strong>of</strong> California, Southern California Region, are<br />
102601, 102602, 102603, 102604, 102605,<br />
102607, 102608, 102609, 102610, 102612,<br />
102613, 230154, <strong>and</strong> 230156.<br />
Type <strong>of</strong> Plan<br />
This plan provides group medical care benefits. This<br />
plan is one <strong>of</strong> the benefit plans <strong>of</strong>fered under the<br />
University <strong>of</strong> California Health <strong>and</strong> Welfare Programs<br />
for eligible Faculty <strong>and</strong> Staff.<br />
Plan Year<br />
The plan year is January 1 through December 31.<br />
Continuation <strong>of</strong> the Plan<br />
The University <strong>of</strong> California intends to continue the plan<br />
<strong>of</strong> benefits described in this booklet indefinitely but<br />
reserves the right to terminate or amend the benefits<br />
provided under this or any University-sponsored plan at<br />
any time. Plan benefits are not accrued or vested benefit<br />
entitlements. Any such amendment or termination shall<br />
be carried out by the President or his or her delegates.<br />
The portion <strong>of</strong> the premiums that University pays is<br />
determined by UC <strong>and</strong> may change or stop altogether,<br />
<strong>and</strong> may be affected by the state <strong>of</strong> California’s annual<br />
budget appropriation.<br />
Financial Arrangements<br />
The benefits under the Plan are provided by <strong>Kaiser</strong><br />
Foundation Health Plan, Inc. under a Group Service<br />
Agreement.<br />
The cost <strong>of</strong> the premiums is currently shared between<br />
you <strong>and</strong> the University <strong>of</strong> California.<br />
Agent for Serving <strong>of</strong> Legal Process<br />
Legal process may be served on <strong>Kaiser</strong> Foundation<br />
Health Plan, Inc. at the following addresses:<br />
Northern California Region Members:<br />
<strong>Kaiser</strong> Foundation Health Plan, Inc.<br />
Legal Department<br />
1950 Franklin St., 17th Floor<br />
Oakl<strong>and</strong>, CA 94612<br />
Southern California Region Members:<br />
<strong>Kaiser</strong> Foundation Health Plan, Inc.<br />
Legal Department<br />
393 E. Walnut St.<br />
Pasadena, CA 91188<br />
Your Rights under the Plan<br />
As a participant in a University <strong>of</strong> California plan, you<br />
are entitled to certain rights <strong>and</strong> protections. All Plan<br />
participants shall be entitled to:<br />
• Examine, without charge, at the Plan<br />
Administrator's <strong>of</strong>fice <strong>and</strong> other specified sites,<br />
all Plan documents, including the Group Service<br />
Agreement, at a time <strong>and</strong> location mutually<br />
E<br />
O<br />
C<br />
1<br />
Page 111