Commonwealth Care Member Guide - BMC HealthNet Plan

REMEMBER...
You’re covered for emergencies wherever you are. (Plan type II and III
members pay a co-payment for these services.)
Visit your PCP at least once a year.
Call MassHealth when you change your address, phone number, income or
health status.
Use health services from network providers only, except in emergencies.
Network providers are providers who participate with BMC HealthNet Plan
Commonwealth Care.
Ask your doctor if your prescription requires a prior-authorization. Your
doctor will need to get the prior-authorization from BMC HealthNet Plan
before you can have that prescription filled.
Watch your mail for letters we may send you.
You’re covered for most mental health and substance abuse services, as
long as the provider is in the BMC HealthNet Plan Commonwealth Care
network. Call the Behavioral Health line (1-877-957-5600) if you have
questions.
Call our 24-hour Nurse Advice Line (1-800-765-7344) to get medical and
other healthcare information from a highly trained registered nurse.
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