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Commonwealth Care Member Guide - BMC HealthNet Plan

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TO ANSWER ALL YOUR QUESTIONS, OR FIND<br />

OR CHANGE YOUR PCP<br />

<strong>BMC</strong> <strong>HealthNet</strong> <strong>Plan</strong> <strong>Member</strong><br />

Services<br />

Hours of operation:<br />

8:00 a.m. – 6:00 p.m.<br />

Phone: 1-877-957-5300<br />

Mental Health/Substance Abuse:<br />

(Beacon Health Strategies)<br />

1-877-957-5600<br />

TTY: 1-866-765-0055<br />

TO CHECK YOUR ELIGIBILITY, SEND IN YOUR<br />

PREMIUMS, OR ASK QUESTIONS ABOUT<br />

PREMIUMS<br />

<strong>Commonwealth</strong> Health Insurance<br />

Connector Authority (Health<br />

Connector)<br />

Hours of operation:<br />

8:00 a.m. – 5:00 p.m.<br />

Phone: 1-877-623-6765<br />

TTY: 1-877-623-7773<br />

Web site: mahealthconnector.org<br />

Web site: bmchp.org<br />

TO SPEAK TO A NURSE OVER THE PHONE<br />

AND GET ANSWERS TO HEALTH RELATED<br />

QUESTIONS<br />

Nurse Advice Line from<br />

<strong>BMC</strong> <strong>HealthNet</strong> <strong>Plan</strong><br />

Available 24 hours<br />

Phone: 1-800-973-6273<br />

TO UPDATE YOUR CONTACT INFORMATION DUE<br />

TO A CHANGE IN INCOME AND FAMILY SIZE<br />

Contact MassHealth<br />

Hours of operation:<br />

8:00 a.m. – 5:00 p.m.<br />

Phone: 1-800-841-2900<br />

TTY: 1-800-421-1220<br />

<strong>BMC</strong>HP.ORG | 1-877-957-5300<br />

15M 06/12

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