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Emotion representation and physiology assignments in digital systems

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150<br />

C. Peter, A. Herbon / Interact<strong>in</strong>g with Computers 18 (2006) 139–170<br />

Fig. 2. Mixed emotions <strong>in</strong> a two-dimensional space, E1–E3 be<strong>in</strong>g mixed emotions with unique physiological<br />

patterns. <strong>Emotion</strong> word categories are shown for orientation only. Remember that these are <strong>in</strong> fact subjectively<br />

chosen categories with arbitrary positions <strong>and</strong> blurry borders.<br />

4.2. Labell<strong>in</strong>g emotions<br />

As we worked out <strong>in</strong> sections 2 <strong>and</strong> 3, nam<strong>in</strong>g emotions with words is<br />

problematic. For <strong>in</strong>stance, just as the word anger can describe many emotional states,<br />

the words that describe a certa<strong>in</strong> type of anger can have very different mean<strong>in</strong>gs as<br />

well (for <strong>in</strong>stance, anger plus anxiety plus depression when confronted with loss of<br />

important data). Add<strong>in</strong>g to this that the category borders are blurry, we suggest to<br />

ab<strong>and</strong>on labell<strong>in</strong>g emotions with words.<br />

Whenever studies resulted <strong>in</strong> a structure that showed emotion words placed <strong>in</strong> a<br />

coord<strong>in</strong>ate system (e.g. Russell, 1983; Morgan <strong>and</strong> Heise, 1988; Västfjäll et al., 2000; <strong>and</strong><br />

many others), they all assumed that the list of words given to the subjects to rate their<br />

emotion conta<strong>in</strong>s words that are universal as to the extend that everyone will associate the<br />

same feel<strong>in</strong>gs with them. But with Wierzbicka’s <strong>and</strong> Russell’s f<strong>in</strong>d<strong>in</strong>gs of <strong>in</strong>tercultural<br />

differences <strong>in</strong> the existence of emotion words (Russell, 1991; Wierzbicka, 1992)wedonot<br />

support this assumption of universality. We go as far as to propose even <strong>in</strong>dividual<br />

<strong>in</strong>tracultural differences <strong>in</strong> the underst<strong>and</strong><strong>in</strong>g of different emotions, especially <strong>in</strong><br />

connection with computers.<br />

On the contrary, we do assume the concept of dimensions be<strong>in</strong>g universal. Therefore, if<br />

it is true that emotions can be described with dimensions only, it should be possible to<br />

identify a person’s <strong>in</strong>ner state simply by us<strong>in</strong>g these dimensions without us<strong>in</strong>g emotion<br />

words. The emotion could simply be labelled by its position <strong>in</strong> the coord<strong>in</strong>ate system.<br />

4.3. Practical implementation<br />

This section describes a possible application of the new approach to demonstrate its<br />

applicability. It is expla<strong>in</strong>ed how it could be used to explore correlates between

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