Annual Report 10-11.pdf - WAMS
Annual Report 10-11.pdf - WAMS
Annual Report 10-11.pdf - WAMS
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Art Exhibition<br />
Historical Artifacts<br />
Celebrity Performers<br />
NRL Players<br />
Photo Gallery
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
CONTENTS<br />
Chairperson’s <strong>Report</strong> 2<br />
Auditor’s <strong>Report</strong> 6<br />
Finance <strong>Report</strong> 34<br />
Chief Executive Officer’s <strong>Report</strong> 36<br />
page<br />
Brewarrina Aboriginal Health Service Limited 42<br />
Clinic and Doctors <strong>Report</strong> 45<br />
Collarenebri <strong>Report</strong> 50<br />
Dental <strong>Report</strong> 52<br />
Drug and Alcohol <strong>Report</strong> 57<br />
Ear Health <strong>Report</strong> 63<br />
Eye Health <strong>Report</strong> 66<br />
Family Centred Primary Health Care <strong>Report</strong> 69<br />
Family Health <strong>Report</strong> 72<br />
Goonimoo <strong>Report</strong> 74<br />
Healthy For Life <strong>Report</strong> 78<br />
Mental Health <strong>Report</strong> 82<br />
Midwifery <strong>Report</strong> 87<br />
Practice Manager (Clinic) <strong>Report</strong> 90<br />
Practice Manager (Program) <strong>Report</strong> 92<br />
Public Health <strong>Report</strong> 95<br />
Sexual Health <strong>Report</strong> 99<br />
Vehicle Management <strong>Report</strong> <strong>10</strong>1<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
1
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
BOARD OF DIRECTORS REPORT<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
It is with the greatest pleasure that I report of the twenty five celebrations held by <strong>WAMS</strong> in April this<br />
year. This ‘silver’ anniversary festivities is in recognition and appreciation for the support offered by<br />
our clients, the local community, local businesses, government and on-government agencies who<br />
have sponsored various aspects of <strong>WAMS</strong> operations. We also acknowledge the regional, state and<br />
national networks of individuals and collective people that <strong>WAMS</strong> have developed since 1986.<br />
In particular <strong>WAMS</strong> were extremely privileged that the Governor of New South Wales, Her Excellency,<br />
Professor Marie Bashir accompanied by her Aide-de-Camp, Captain Paula Barter, made time in her<br />
busy schedule to travel to Walgett one week after the celebrations (due to her prior commitments at<br />
the time the celebrations were held ) to personally acknowledge the dedication and persistence by<br />
the <strong>WAMS</strong> Directors and staff, both past and present individuals, who have individually contributed<br />
to <strong>WAMS</strong> achieving this significant milestone.<br />
The ongoing Remote Service Delivery (RSD) program has created an additional layer of organisational<br />
response for Walgett, <strong>WAMS</strong>. and the community. Twenty eight RSD related meetings were held<br />
over the past twelve months, most of which have been attended by senior management (e.g. <strong>WAMS</strong><br />
Chairperson, Chief Executive Officer and Managers). The meetings revolved around both monthly<br />
meetings and sub-group meetings for the strategic design of the Local Implementation Plans’ (LIP)<br />
seven Building Blocks. Many public servants, Ministers, Federal and State politicians have me<br />
the members of the local Community Working Party (CWP), individuals and agencies to gauge<br />
community views regarding the LIP.<br />
The commercial aerial services to Walgett and other ports nearby have not resumed since December<br />
2008. This continues to impact both professionally and financially on businesses and communities<br />
in our communities. <strong>WAMS</strong> are mindful that this unexpected additional cost is affecting business<br />
operations. Whilst the service was offered on a regular arrangement as of the last reporting period,<br />
<strong>WAMS</strong> once again were compelled to reduce the frequency of the flights to Walgett and also<br />
reduce the occurrence of staff offering transport on arrival of a commercial air service to Dubbo, to<br />
Walgett.<br />
Quality<br />
<strong>WAMS</strong> has formally achieved its fourth cycle for accreditation with the Quality Improvement Council<br />
(QIC) and GPA Plus accreditation. Formal six monthly reports are submitted to QIC. The Directors<br />
and staff acknowledge the ongoing commitment to the organisation by Ms Diana Dalley, <strong>WAMS</strong><br />
Consultant, who regularly works with Directors and senior management to assist in updating of<br />
Policies and Procedures, design and amend Manuals, Instruction Booklets, Work Plans, and Job<br />
Descriptions.<br />
Visitors<br />
During this year Walgett and <strong>WAMS</strong> received the following visitors. <strong>WAMS</strong> present a folder of briefing<br />
papers and/or pictorial reports of events and services and other promotional resources to visitors to<br />
our community and to our organisation:<br />
• Victor Dominello MP Member of the Legislative Assembly, Member for Ryde<br />
Minister for Citizenship and Communities, and Minister for Aboriginal<br />
Affairs<br />
• Kevin Humphries MP Member of the Legislative Assembly, Member for Barwon<br />
Minister for Mental Health, Minister for Healthy Lifestyles,<br />
and Minister for Western New South Wales<br />
• Brian Stacey State Manager (NSW and ACT), Department of Families, Housing,<br />
Community Services and Indigenous Affairs<br />
• Christine Bruce State Manager (NSW and ACT), Department of Families, Housing,<br />
Community Services and Indigenous Affairs<br />
• Chris Scales Team Manager CDEP/CSS/Western Engagement Team, Western<br />
ICC, Department of Families, Housing, Community Services and<br />
Indigenous Affairs<br />
- James Christian Chief Executive Officer, Aboriginal Affairs, Department of Human<br />
Services NSW<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Building Expansions, Maintenance and Renovations<br />
<strong>WAMS</strong> were advised at the closure of this financial year that they were successful in obtaining<br />
funding under the Health and Hospitals Fund Regional Priority Round for a Multidisciplinary Health<br />
Care Centre for the treatment and prevention of chronic disease to purchase vacant land and build<br />
suitable accommodation to house visiting specialists and staff. <strong>WAMS</strong> had already purchased five<br />
blocks of land adjoin their premises which front north to south across Wee Waa and Dundas Streets.<br />
We are awaiting formal advice on how the funding will be distributed, and how the construction is<br />
being planned to occur.<br />
The ongoing maintenance and upkeep of work places and staff housing is integral to the safety<br />
of clients, staff and visitors. The budget is insufficient to conduct repairs for all properties. Most<br />
of the units have been renovated and outfitted to accommodate the increase in visiting health<br />
personnel.<br />
The black soil in the north-west has produced serious problems for one of the buildings plumbing<br />
supply for over six months of the year. Offensive odours permeated the building had created a<br />
lingering stench for people to evacuate their offices for an extended length of time. Such inconvenience<br />
severely disrupted the flow of business for administration, client appointments and staff offices.<br />
Brewarrina Aboriginal Health Service (BAHSL)<br />
<strong>WAMS</strong> continue the auspice of BAHSL and experience limitation on service expansions due to a<br />
formal advice from OATSIH regarding the governance structure. It is concerning that the community<br />
of Brewarrina through BAHSL may be penalised in its ability to offer a Primary Health Care Service<br />
complementing the health and social needs of the people whilst office space and staffing remain at<br />
a standstill.<br />
We are extremely grateful for the ongoing leadership of Mrs Hellen Mannix, Registered Nurse,<br />
who continues to competently manage the local operations.<br />
BAHSL have their separate web page which captures an overall record of staffing, programs and<br />
community events. All services are promoted via the telephone services ‘Messages on Hold’,<br />
and a local newsletter has been produced detailing events over each season.<br />
‘Healthy for Life’<br />
The regional program covers the communities of Walgett, Brewarrina, Bourke and Orana Haven.<br />
Skye Duncan who is the Manager for the Walgett program took leave from April to August for<br />
the birth of her second child. Sarah Brown has also taken leave during this period as she awaits the<br />
birth of her second child.<br />
Judy Johnson (Chief Executive Officer of Bourke Aboriginal Health Service), and Hellen Mannix<br />
(Manager of Brewarrina Aboriginal Health Service Limited). Orana Haven has appointed Mr Norm<br />
Henderson during this period and programs have re-commenced to the clients. Locum Dieticians<br />
and Exercise Physiologists conducted regional visits<br />
The official opening by Mr Mark Olive (aka ‘ the Black Olive) of the Community Garden based at<br />
Walgett during <strong>WAMS</strong> twenty five years celebrations was a significant occasion for all involved.<br />
The garden beds are surrounded by young citrus trees to offer both shade and communal access<br />
to orange, lemons and mandarins. The first harvest of produce during the latter part of this financial<br />
year was distributed to Elders and other community members. The next stage of this development<br />
is an invitation to community agencies and/or individuals to identify a quantity of garden beds and<br />
plant their choice of vegetables.<br />
A submission has been lodged to continue ‘Healthy for Life’ Men’s Pit Stops and Womens Health<br />
Days at Bourke, Brewarrina, Walgett and three smaller communities.<br />
Family Centred Primary Health Care program<br />
As this program moves into its third year of operation <strong>WAMS</strong> welcome to Ms Faasipa Stowers<br />
who was appointed in the last quarter of this reporting period as Team Leader. During this time the<br />
two positions of both male and female Aboriginal Health Workers continue to be vacant. Until such<br />
time a full complement of staff is obtain, staff from the Program Team, Clinic Team and Healthy for<br />
Life Teams has rotated their work schedule to temporarily support the staffing levels.<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
3
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Regular visits are conducted in the townships of Namoi and Gingie Villages. Locum GPs Dr Mark<br />
Young and Dr Meg Higgins rotate their placements at Goodooga each fortnight. <strong>WAMS</strong> Locums<br />
cover the Pilliga outreach clinic. Allied health services are rostered to the abovementioned areas as<br />
required, eg podiatry, visions testing, early childhood.<br />
Community Development and Involvement<br />
Directors and staff share the attendance at local, regional and state meetings over a scheduled<br />
twelve month period. Staff also attend meetings that are relevant to their individual work roles.<br />
GWAHS Aboriginal<br />
Health Forum<br />
Social and Emotional<br />
Wellbeing program for<br />
Bila Muuji<br />
GWAHS Aboriginal<br />
Health Partnership<br />
Brewarrina and Walgett<br />
Community Working<br />
Party meetings<br />
Community Working<br />
Party COAG meetings<br />
Indigenous Community<br />
Volunteers meeting with<br />
Bila Muuji and <strong>WAMS</strong><br />
St Josephs Primary<br />
School<br />
Indigenous Community<br />
Volunteers meeting with<br />
Bila Muuji<br />
Local Service Providers Walgett Show Local DV meetings Local CDAT meetings<br />
AHMRC College Local Health Advisory<br />
Council meetings<br />
AH&MRC Directors<br />
meetings and annual<br />
members meeting<br />
Local High and Primary<br />
Schools<br />
Remote Service Delivery<br />
meetings<br />
Bila Muuji members<br />
meetings<br />
Sydney Aboriginal Health<br />
Forum<br />
Walgett Interagency<br />
meeting<br />
Staff continue to co-present its Aboriginal History ‘floor’ Puzzle to non-government and government<br />
agencies. The puzzle has not only been used by <strong>WAMS</strong> personnel in the delivery of a cultural<br />
awareness presentation to new and existing <strong>WAMS</strong> staff, visitors to <strong>WAMS</strong> (from Ministers to<br />
government and non-government representatives) but also by agencies for their respective cultural<br />
awareness training sessions. This year <strong>WAMS</strong> loaned the puzzle to the local Aboriginal Lands<br />
Council, local Shire Council, members of the Collarenebri community, local Community School and<br />
St Josephs Public School.<br />
Conclusion<br />
The <strong>WAMS</strong> <strong>Annual</strong> General meeting was held in November. It was an honour to have been elected as<br />
Chairperson, with Vice Chairperson Doug Sharpley and Secretary, Jenny Trindall being the Executive<br />
Committee. I wish to pay recognition to Lawrence Walford who previously served as Chairperson and<br />
has now returned to serve as a Director and thank him for his service to the organisation. I also offer<br />
my sincere appreciation for the service of Kerri Green who resigned in January 2011. The remaining<br />
Directors nominated in November were Iris Hall and Garry Trindall. Welcome to Bert Gordon and<br />
Richard Simpson to fill casual vacancies at the same time.<br />
Lastly, I sincerely give thanks to the staff for their ongoing commitment to their clients and to our<br />
communities that <strong>WAMS</strong> serves. They are the ‘face’ of our business. I was humbled to see staff work<br />
tirelessly during the twenty five years celebrations with a smile on their face each and every day. This<br />
is the role of <strong>WAMS</strong> – for the community – by the community.<br />
WILLIAM KENNEDY, CHAIRPERSON<br />
BOARD OF DIRECTORS<br />
4<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Funded by the Federal Department of Health & Ageing and NSW Health<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Funded by the Federal Department of Health & Ageing and NSW Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
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Celebrating 25 years in 2011 – Health is Life is Health<br />
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33
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
FINANCE OFFICE REPORT<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
It has been my pleasure to assist <strong>WAMS</strong> Management and the Board of Directors for another year<br />
as Finance Officer. From this position I would like to formally recognise the following organisations<br />
for their ongoing support – The Office of Aboriginal and Torres Strait Islander Health, The NSW<br />
Department of Health, The Department of Employment, Education and Workplace Relations, The<br />
Department of Families, Community Services and Indigenous Affairs, NSW Department of Family<br />
and Community Services The Greater Western Area Health Service and the NSW Rural Doctors<br />
Network.<br />
The 20<strong>10</strong>/2011 year has been a very busy time with the 25 year celebrations held in April, the<br />
renovation of additional units at Gilbert Lodge, vehicle changeovers, the purchase of vacant land<br />
adjacent to <strong>WAMS</strong> in Wee Waa Street, extensive repairs to <strong>WAMS</strong> properties following the storms in<br />
January and the news of funding for a new chronic disease building.<br />
<strong>WAMS</strong> finished the year with a small surplus on an income of nearly $8.8 million. The Directors note<br />
that following an independent audit, there were no significant changes in the state of affairs of the<br />
Co-Operative, and that it continued to provide medical services to all people in accordance with its<br />
objectives. It also notes that no <strong>WAMS</strong> Director had any interest in any contract or proposed contract<br />
that was approved during the year.<br />
Funding was again fully expended for most programs. Funds generated from Medicare revenues<br />
were used to cover general running costs not funded by program funding, the maintenance of our<br />
buildings and grounds and other community projects undertaken by <strong>WAMS</strong>. During the year <strong>WAMS</strong><br />
was fortunate to receive approval from OATSIH to use surplus funds from the previous year to<br />
purchase new vehicles, repair and renovate buildings, update office furnishings and purchase new<br />
equipment.<br />
<strong>WAMS</strong> was also privileged to receive one-off funding from NSW Health for the purchase of two new<br />
transportable homes to help with the critical shortage of appropriate staff and visitor accommodation.<br />
It is planned that these buildings will be sited on the land recently purchased in Wee Waa Street.<br />
Additional projects that were completed during the year included replacing the shop front building<br />
doors, re-furnish the two counselling rooms, the purchase of Kayaks to be used for activities to help<br />
men and women to re-connect with the river, replacement of both of the old dental x-ray machines<br />
and a major upgrade of the eye health equipment located at <strong>WAMS</strong>.<br />
Exciting news of the year was the announcement in the May federal budget that <strong>WAMS</strong> was successful<br />
in their application for funding to build a specialised Chronic Disease building. Funding for both the<br />
new building and four associated staff accommodation units will be rolled out during the 2011-2012<br />
year. The grant of nearly $3 million dollars will be a major boost to <strong>WAMS</strong> and the Walgett area in<br />
general and will eventually provide new services that are currently not available.<br />
<strong>WAMS</strong> was once again ably assisted by Handsaker Ford with the changeover of vehicles at the<br />
conclusion of their lease, the ongoing maintenance and repairs when needed as well as assistance<br />
with model selection to maximise trade values. I would also like to recognise the support of Mr<br />
Robert Handsaker with regards his time and advice as to lease terms and management of the<br />
<strong>WAMS</strong> vehicle fleet in general.<br />
In closing, I would like to extend my since appreciation to the great team we have within the finance<br />
office of Mr Bill Lorimer, Mrs Naomi Barrett and Mrs Stephanie Shepherd. They have capably<br />
maintained the finance office and keep it all working, at times under great duress, but always to a<br />
very high standard. It is only through their great efforts that <strong>WAMS</strong> has been able to maintain the high<br />
standards of financial accountability that has provided once again a fault free audit result. I would<br />
also like to recognise the many responsibilities that fall back to the finance office and this dedicated<br />
team and the demands this places on their time. All would agree they are a wonderful asset to both<br />
<strong>WAMS</strong> and the finance officer.<br />
34<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
In closing I would like to recognise and thank the <strong>WAMS</strong> Directors for their confidence and direction<br />
given to the Finance team over the last twelve months, and the DCEO for his help and assistance<br />
throughout the year.<br />
Lastly I wish to especially recognise our CEO Christine Corby for her ongoing support and dedication<br />
to this ever growing organisation, for her tireless efforts with all things big and small, and it should be<br />
noted, for her direction of the 25 year celebrations.<br />
ANDREW DENISON<br />
FINANCE OFFICER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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35
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
CHIEF EXECUTIVE OFFICER’S REPORT<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
Another year with many many memories for the business! This time was a significant period for<br />
the corporate memory of the organisation as <strong>WAMS</strong> celebrated twenty five years of service. I would<br />
never have believed that <strong>WAMS</strong> would still be standing strong to achieve such a milestone for a local<br />
rural Aboriginal Community Controlled Health Organisation (ACCHO). The four day celebrations<br />
were varied and fun-filled of entertainment for individuals, children, families, and in particular, for<br />
Walgett itself. A moment that will remain with me as a significant memory is seeing staff dressed in<br />
popular costume characters (e.g. Scooby Doo, the Hulk, Mister T, B1 and B2, Donald ad Daisy Duck,<br />
Shrek and Princess Fiona, Spiderman, the Easter Bunny) walking down the main street waving to<br />
the crowd, having their photos taken with children and also adults!.<br />
The ongoing Remote Service Delivery (RSD) program has created an additional layer of organisational<br />
response for Walgett, <strong>WAMS</strong>, and the community. Twenty eight RSD-related meetings were held<br />
over the past twelve months, most of which have been attended by senior management (e.g. <strong>WAMS</strong><br />
Chairperson, Chief Executive Officer and Managers). The meetings revolved around both monthly<br />
meetings and sub-group meetings for the strategic design of the Local Implementation Plans’ (LIP)<br />
seven Building Blocks. Many public servants, Ministers, Federal and State politicians have met with<br />
the members of the local Community Working Party (CWP), individuals and agencies to gauge<br />
community views regarding the LIP.<br />
New Programs<br />
<strong>WAMS</strong> were successful in obtaining funding under the Health and Hospitals Fund Regional Priority<br />
Round for a Multidisciplinary Health Care Centre for the treatment and prevention of chronic disease<br />
to purchase vacant land and build suitable accommodation to house visiting specialists and staff.<br />
<strong>WAMS</strong> had already purchased five blocks of land adjoining their premises which front north to south<br />
across Wee Waa and Dundas Streets. We are awaiting formal advice on how the funding will be<br />
distributed, and how the construction is being planned to occur.<br />
<strong>WAMS</strong> have also been granted funding by NSW Health to purchase two transportable homes<br />
as part of a salary packaging arrangement to attract staff to work at <strong>WAMS</strong><br />
Quality<br />
I am very proud of all staff who once again worked above and beyond their normal duties for <strong>WAMS</strong><br />
to achieve its fourth cycle for accreditation with the Quality Improvement Council (QIC) and GPA Plus<br />
accreditation. This is significant for <strong>WAMS</strong> as it is the first time that Brewarrina Aboriginal Health<br />
Service (BAHSL) were also accredited with both agencies.<br />
The Strategic Plan was updated for the following three years. The document incorporates the overall<br />
operations of the organisation including Policies and Procedures, QIC Workbook, and the funding<br />
guidelines.<br />
Senior management are now progressing on the development of a Succession Plan for <strong>WAMS</strong><br />
which will incorporate a strategy foe encouraging young people to be a member of the organisation<br />
in the first instance, and then nurture the interest to stand as a Director.<br />
<strong>WAMS</strong> are grateful to Indigenous Community Volunteers (ICV) for arranging personnel to assist during<br />
the planning of <strong>WAMS</strong> celebrations and for those who volunteered their services during the twenty<br />
five years celebrations. ICV connected <strong>WAMS</strong> with persons who did carpentry and cataloguing.<br />
(NSW) Aboriginal Health Awards<br />
<strong>WAMS</strong> nominated several of their staff and programs in a range of categories for the annual New<br />
South Wales Aboriginal Health Awards at the beginning of this financial year. It was a pleasant surprise<br />
when the recipient of the NSW Health Department’s Director Generals Award was announced to be<br />
one of <strong>WAMS</strong> staff, Mrs. Phyllis Tighe. Phyllis has worked tirelessly across several Area Health<br />
boundaries to deliver over twenty clinics each year for Vision screening and the delivery of glasses<br />
36<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Collegiate Working Arrangements<br />
<strong>WAMS</strong> work in partnership with a variety of organisations in all communities where staff conduct<br />
their businesses. These include personnel from the Health Services, local Aboriginal agencies,<br />
all levels of private and public Schools, the Shire and the local Working Party.<br />
There have been several local and regional Memorandums of Understandings signed to formalise<br />
working relationships with community agencies and government departments both on a short term or<br />
permanent arrangement as per the status of the relationship. These formalised arrangements create<br />
an opportunity to maximise services whilst also recognising the individuality of each business.<br />
Medical students from the John Flynn Scholarship and both medical and dental students from<br />
several universities have applied to work at <strong>WAMS</strong> over this reporting period. Such placements are<br />
an experience for both the student and for <strong>WAMS</strong> staff to share their rural knowledge and Aboriginal<br />
health experiences, as well as for clients to impart their personal health history and cultural and<br />
social expertise to the students.<br />
(NSW) Aboriginal Health and Medical Research Council (AHMRC)<br />
As Chairperson of the AHMRC I give personal thanks to the respective Directors of the AHMRC region<br />
who constantly work together as a strong advocate for the AHMRC, for AHCCOs and for Aboriginal<br />
Health. The Directors are always professional and courteous, and also delightful colleagues to work<br />
with and share a laugh or three.<br />
The ongoing political change at a state and commonwealth level that occurs not only in health<br />
but also in Aboriginal Affairs is a constant concern. There has been an increase in the competitive<br />
tendering processes, something which is affecting our members due to some of the submissions<br />
being based on the quality of the submission and not the need for the program. I am deeply worried<br />
that our smaller ACCHOs may not enhance their business in order for the demand by their clients.<br />
One wonders where all this is leading.<br />
I accompany the Chief Executive Officer and other senior staff of the AHMRC to many meetings<br />
pertaining to political relationships, networking, liaising, lobbying and advocating on behalf of our<br />
members at a local, regional, state level and or national levels.<br />
The Aboriginal Health College is a leading training agency with many of our members and other<br />
health agencies, government and non-government department enrolling their staff in the wide range<br />
of courses offered.<br />
Bila Muuji<br />
The members of Bila Muuji are Aboriginal Community Controlled Health Organisations (ACCHOs)<br />
from Balranald, Bourke, Brewarinna, Coonamble, Dareton, Dubbo, Orange, Walgett, Wellington<br />
and Orana Haven Rehabilitation Centre that meet every second month. The collegiate relationships<br />
as a member are valuable to share common concerns of business and also offering strength in<br />
numbers when lobbying for programs or submitting for a regional proposal. Members also offer<br />
advice to those communities wishing to establish an Aboriginal Health and/or Medical Service.<br />
Meetings are shared between Sydney and Dubbo due to the inability of the major funding agencies<br />
(NSW Health and OATSIH) to travel away regularly from their work base. The Sydney meetings are<br />
linked into occasions when the AHMRC hold their meetings to allow the regional Directors to attend<br />
both meetings, therefore saving on their travel and time away from their respective ACCHO.<br />
The <strong>Annual</strong> General meeting was held in December 20<strong>10</strong>. The Executive Committee of seven<br />
members is: Chairperson, Christine Corby, Vice- Chairperson Lyndon Gray (Dareton), Secretary<br />
Judy Johnson (Bourke), and Treasurer Darren AhSee (Wellington), with Executive members of<br />
Jamie Newman (Orange), Tim Horan (Coonamble), and Cecil See (recently appointed as CEO<br />
at Dubbo).<br />
The membership engaged the services of John Piccles (who formerly worked for <strong>WAMS</strong>, NSW<br />
Health and OATSIH) to provide executive support to the individual ACCHOS and to also assist<br />
in the design of the meetings, confirming presenters and following up any business arising<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
37
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Linkages and Partners<br />
The members recognise the continued Partnership between Western Local Health District and their<br />
organisation. We formally thank Ms Jenni Floyd for her ongoing support of this arrangement.<br />
Members finalised their Business Plan with the assistance of personnel from Indigenous Community<br />
Volunteers (ICV). An application was lodged to fund the Plan which included the employment of<br />
permanent executive support.<br />
Bila Muuji is pleased to announce that a second student, Mr Josh Wyper is the recent recipient<br />
of the Charles Sturt University (CSU) Bila Muuji Oral Health Scholarship. Josh travelled to Dubbo<br />
to meet the members and remained for part of the day to observe the governance operations of the<br />
regional consortia. The inaugural scholarship recipient, Stacey Webb, has indicated she would like to<br />
gain employment in the Dubbo area and is maintaining contact with the Western Local Health District<br />
Oral Health section in the event a vacancy may occur that will suit her skills and qualifications.<br />
Regional Programs<br />
Funding is recurrent for the following:<br />
- Oral Health Promotion Officer<br />
- Information and Technology Officer<br />
- GP Registrar program<br />
- Smoking Cessation<br />
Such regional programs offer a two-fold advantage for each individual service. They are shared<br />
across the members as an essential service not normally available to the individual members.<br />
For some, the regional programs are complementary to existing services and offer a supportive<br />
concept to the member service.<br />
The members have ‘Healthy for Life’ programs (focussing Ante Natal care and Chronic Diseases),<br />
which were funded on different occasions and shared across the region in three separate sections,<br />
e.g. Brewarrina, Bourke, Walgett and Orana Haven; Coonamble, Dubbo, Orange and Wellington;<br />
Dareton and Balranald.<br />
The upper sector of Bila Muuji (Brewarrina, Bourke, Orana Haven and Walgett) conduct a Social and<br />
Emotional Well-being program employing Counsellors, Psychologists and Psychiatrists to provide<br />
individual, family, and educational school and community programs.<br />
Staff appointments<br />
<strong>WAMS</strong> employed permanent personnel, casual workers, part-time staff, contractual and locum<br />
specialists. Medical students from a range of universities spent a variety of time working with,<br />
and observing the clinical and social operations of an Aboriginal Community Controlled Health<br />
Organisation (ACCHO).<br />
<strong>WAMS</strong> were unable to secure the permanent position of a Doctor during this period and once again<br />
have relied on the commitment and dedication of locums who choose to return on more than one<br />
occasion to our organisation.<br />
The visiting consortium of midwives from Canberra continues to support the Midwifery program<br />
and also mentors the Health Worker in the delivery of ante natal and post natal care. The current<br />
Obstetrician, Dr Simone Mulder is taking leave to wait for the pending birth of her child. She has<br />
kindly arranged for a visiting service during her absence.<br />
<strong>WAMS</strong> continue to work with Dr Sandra Meihubers, <strong>WAMS</strong> Dental Consultant, and Ms Jenni Floyd,<br />
from Western Local Area Health District. They assist in securing Dentists, Dental Therapists and<br />
other oral health personnel to work in our clinic. Without this collaborative arrangement, clients<br />
would be required travel some six hours return journey by road for specialist oral health care.<br />
<strong>WAMS</strong> are grateful to Indigenous Community Volunteers (ICV) for arranging personnel to assist<br />
during the planning of their celebrations and for those who volunteered their services during the<br />
actual event. ICV also connected <strong>WAMS</strong> with persons for carpentry work and archival cataloguing.<br />
38<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Welcome to Reg Humphreys as the Deputy Chief Executive Officer. Reg has previously worked in<br />
Walgett and is familiar with the social mores of the community which should enable him to adapt to<br />
<strong>WAMS</strong> business principles and organisational linkages.<br />
Maryanne Rutene commenced in the role of Executive Support Officer for the Chief Executive Officer<br />
(CEO) at the last quarter of the previous financial year. She ensured that the CEO met deadlines,<br />
attended meetings and delegated business where required. Towards the closure of this financial<br />
year, she notified of her resignation. <strong>WAMS</strong> wish Maryanne well in her next vocation.<br />
<strong>WAMS</strong> submitted for additional staff in their Service Development <strong>Report</strong>ing Framework (SDRF)<br />
document The continued expansion of the business has necessitated for additional administrative<br />
personnel to be included for the effective and efficient management of recruitment, governance and<br />
daily operations.<br />
The workforce employed during the year was:<br />
<strong>WAMS</strong><br />
Alcock Rebecca RN – Healthy for Life<br />
Amidy Cheryl Cleaner<br />
Ashby Wendy Dental<br />
Barrett Naomi Finance<br />
Biro Edwina Midwife<br />
Brown Sarah PHW<br />
Carter Denise Midwife<br />
Corby Christine CEO<br />
Cotter Margaret Midwife<br />
Dennis Mark Groundsman<br />
Dennis-Tighe Phyllis Eyes<br />
Doolan Felicity Cleaner<br />
Dowse Phillip AHW<br />
Dowse Sarah Dental<br />
Duncan Skye Manager<br />
Fernando Rosalyn AHW – Healthy for Life<br />
Fernando Vivienne Cleaner<br />
French Justin Groundsman<br />
Gilmore Kylie Manager<br />
Green Marion Cleaner<br />
Hammond Maria Child Care<br />
Hooper Kellie Medical<br />
Hudson Rita Cleaner<br />
Humphreys Reginald DCEO<br />
Hunt Jennifer Eyes<br />
Jacky Bianca Medical<br />
Janissen Carol Cleaner<br />
Kennedy David Ears<br />
Kennedy Gail Dental<br />
Kennedy Suzann Medical<br />
Lane Ricco Trainee Mental HW<br />
Mason Greg Transport<br />
Megalokonomos Ann<br />
Locational Supported Playgroup<br />
Morgan Simone Locational Supported Playgroup<br />
Murray Patricia Child Care<br />
Murray Victor Groundsman<br />
Naoum Steven Dentist<br />
O’Neil Neroli Midwife<br />
Owers Kyla Dental<br />
Peacock William Transport<br />
Peters Roslyn Child Care<br />
Peters David Medical<br />
Plazina Peter Indigenous Outreach Worker<br />
Pollard Anne Midwife<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
39
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Prochazka Michael Dentist<br />
Proust Virginia Midwife<br />
Reeves Margaret RN - FPHC<br />
Richardson Jessie Manager<br />
Rigby Helane AHW<br />
Rose Kirin Medical<br />
Rowe Kelly Drug and Alcohol<br />
Rutene Maryanne Admin<br />
Rutene Reginald Drug and Alcohol<br />
Rutterman Karen Administration<br />
Sands Stella Administration<br />
Sands Ernest Groundsman<br />
Shepherd Stephanie Finance<br />
Shields Katie Medical<br />
Shlat Mehrangiz Dental<br />
Simpson Trevor Mental HW<br />
Stowers Faasipa RN – FCPHC<br />
Thorne Naomi Dental<br />
Thorne Rodney Groundsman<br />
Thurston Donna Mobile<br />
Thurston Kayla Dental<br />
Walford Barry Groundsman<br />
Walford Daniel AHW<br />
Walford Karnie Midwifery HW<br />
Walford Marissa Cleaner<br />
Walford Noel Cleaner<br />
Weatherall Patricia Administration<br />
Williams Eliza FHW<br />
Wood Fay AHW - Collarenebri<br />
Wooldridge Gary Groundsman for Pilliga<br />
<strong>WAMS</strong> Visiting Personnel:<br />
Cardiologist<br />
Counsellor<br />
Dermatologist<br />
Diabetic Educator<br />
Obstetrician<br />
Podiatrist<br />
Respiratory Physician<br />
Richard Cranswick<br />
Jennifer Perino - Lisa Burns – Ross Leonard - Judy Scolari-Gibson<br />
Ian McCrossin<br />
Zoe Rose<br />
Dr Geraghty – Dr Moulder<br />
Luke Buchtmann – Amy Buchtmann<br />
Chris Clarke<br />
Brewarrina<br />
Bennett Nicole AHW<br />
Boney Chris Groundsman<br />
Bristow Jacqueline RN<br />
Brown Cherie AHW<br />
Fazaldeen Dorothy Cleaner<br />
Ferguson Retta AHW- Healthy for Life<br />
Gibson Fred AHW<br />
Gordon Julie AHW<br />
Gordon Kristy Reception<br />
Hardy Brenda Cleaner<br />
Mannix Hellen, RN Manager<br />
Nicholls Deanne AHW<br />
Skuthorpe Michaela AHW/Smoking Cessation<br />
Training<br />
Professional development is offered to staff to update skills, provide training relevant to their duties,<br />
and to offer networking with their peers. <strong>WAMS</strong> continue to enrol their staff at the (NSW) Aboriginal<br />
Health College who has gained qualifications from Certificate Three to Diploma level. Such<br />
qualifications are a professional growth for the staff member to confirm their theoretical application<br />
into the practical health provision to clients.<br />
40<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Community Events/Health Promotion Programs<br />
<strong>WAMS</strong> promote their businesses across many mediums, eg the web page – walgettams.com.au,<br />
‘Messages on Hold’ the external phone message system, local fliers for particular events, and sponsor<br />
radio 2WEB at Bourke. Various methods of advertising offers a formal and informal information flow<br />
our clients and the community to access all levels of activity conducted by <strong>WAMS</strong>. The seasonal<br />
newsletter, Profile of Services which summarises programs conducted with identified staff positions<br />
is disseminated to local agencies and relevant visitors.<br />
Staff are involved in health and community development programs within Walgett and their service<br />
area, with a primary role in supporting the programs conducted in the local schools. Health promotion<br />
events were held in recognition of national and state ‘Days’ of importance. Staff conducted activities,<br />
and they also participated with other agencies that had events held in order to maximise resources.<br />
<strong>WAMS</strong>:<br />
<strong>WAMS</strong><br />
Collarenebri<br />
Collarenebri<br />
Open<br />
Open<br />
Day<br />
Day<br />
NAIDOC<br />
NAIDOC<br />
Week<br />
Week<br />
celebrations<br />
celebrations<br />
Australia’s<br />
Australia’s<br />
Biggest<br />
Biggest<br />
Morning<br />
Morning<br />
Tea<br />
Tea<br />
Santa’s<br />
Santa’s<br />
Cave<br />
Cave<br />
St.<br />
St.<br />
Josephs<br />
Josephs<br />
Dance-athon<br />
Dance-athon<br />
SORRY<br />
SORRY<br />
Day<br />
Day<br />
Footy<br />
Footy<br />
Colours<br />
Colours<br />
Women’s<br />
Women’s<br />
Health<br />
Health<br />
Day<br />
Day<br />
at<br />
at<br />
Walgett<br />
Walgett<br />
Dharriwaa<br />
Dharriwaa<br />
Elders<br />
Elders<br />
Group<br />
Group<br />
Open<br />
Open<br />
Day<br />
Day<br />
Walgett<br />
Walgett<br />
Show<br />
Show<br />
ANZAC<br />
ANZAC<br />
Day<br />
Day<br />
Jeans<br />
Jeans<br />
for<br />
for<br />
Genes<br />
Genes<br />
Women’s<br />
Women’s<br />
Men’s<br />
Men’s<br />
Pit<br />
Pit<br />
Men’s<br />
Men’s<br />
Pit<br />
Pit<br />
Health<br />
Health<br />
Day<br />
Day<br />
Stop<br />
Stop<br />
at<br />
at<br />
Stop<br />
Stop<br />
at<br />
at<br />
at<br />
at<br />
Coonamble<br />
Coonamble<br />
Walgett<br />
Walgett<br />
Collarenebri<br />
Collarenebri<br />
Rugby<br />
Rugby<br />
Children’s<br />
Children’s<br />
Harmony <strong>WAMS</strong><br />
<strong>WAMS</strong><br />
Day<br />
League<br />
League<br />
Day<br />
Day<br />
in<br />
in<br />
the<br />
the<br />
at Open<br />
Open<br />
Walgett Day<br />
Day<br />
Knockout<br />
Knockout<br />
Park<br />
Park<br />
<strong>WAMS</strong><br />
<strong>WAMS</strong><br />
Open<br />
Open<br />
Day<br />
Day<br />
Walgett<br />
Walgett<br />
Court<br />
Court<br />
House<br />
House<br />
opening<br />
opening<br />
NAIDOC<br />
NAIDOC<br />
Week<br />
Week<br />
HARMONY<br />
HARMONY<br />
Day<br />
Day<br />
at<br />
at<br />
Collarenebri<br />
Collarenebri<br />
and<br />
and<br />
Walgett<br />
Walgett<br />
Christmas<br />
Christmas<br />
Raffle<br />
Raffle<br />
Remembering<br />
Walgett<br />
Walgett<br />
Show<br />
Show<br />
the ‘Freedom<br />
Ride’<br />
International<br />
International<br />
Womens<br />
Womens<br />
Day<br />
Day<br />
Safe<br />
Safe<br />
Families<br />
Families<br />
Open<br />
Open<br />
Day<br />
Day<br />
APEX<br />
APEX<br />
Park<br />
Park<br />
Opening<br />
Opening<br />
Remembering<br />
Remembering<br />
the<br />
the<br />
‘Freedom<br />
‘Freedom<br />
Ride’<br />
Ride’<br />
BAHSL:<br />
BAHSL<br />
BAHSL<br />
BAHSL<br />
Open<br />
Open<br />
Day<br />
Day<br />
Assisted<br />
Assisted<br />
at<br />
at<br />
Bourke<br />
Bourke<br />
Pit<br />
Pit<br />
Stop<br />
Stop<br />
Australia’s<br />
Australia’s<br />
Biggest<br />
Biggest<br />
Cuppa<br />
Cuppa<br />
Assisted<br />
Assisted<br />
at<br />
at<br />
Bourke,<br />
Bourke,<br />
Coonamble<br />
Coonamble<br />
and<br />
and<br />
Walgett<br />
Walgett<br />
Men’s<br />
Men’s<br />
Pit<br />
Pit<br />
Stop<br />
Stop<br />
Men’s<br />
Men’s<br />
Pit<br />
Pit<br />
Stop<br />
Stop<br />
Assisted<br />
Assisted<br />
at<br />
at<br />
Coonamble<br />
Coonamble<br />
Pit<br />
Pit<br />
Stop<br />
Stop<br />
Assisted<br />
Assisted<br />
at<br />
at<br />
Walgett<br />
Walgett<br />
Pit<br />
Pit<br />
Stop<br />
Stop<br />
Closing Comments<br />
I believe that <strong>WAMS</strong> is a beacon of light in our rural area, and a legacy for Walgett. A quarter of a<br />
century, a period of growth from childhood to adulthood. A period of time with teething problems,<br />
understanding the purpose of the business and the commitment to the clients and the communities<br />
we serve.<br />
Closing Comments<br />
I believe that <strong>WAMS</strong> is a beacon of light in our rural area, and a legacy for Walgett. A quarter of a<br />
century, a period of growth from childhood to adulthood. A period of time with teething problems,<br />
understanding the purpose of the business and the commitment to the clients and the communities<br />
we serve.<br />
My sincere appreciation to both the Directors and staff, past and present, who have each contributed<br />
to ensuring that <strong>WAMS</strong> reached this ‘silver’ milestone. The loyalty of or clients is integral to our<br />
growth, and I give my heartfelt thanks for their perseverance in good times, and when times were<br />
tough. <strong>WAMS</strong> – welcoming, achieving, managing, striving.<br />
My sincere appreciation to both the Directors and staff, past and present, who have each<br />
contributed to ensuring that <strong>WAMS</strong> reached this ‘silver’ milestone. The loyalty of or clients is<br />
integral to our growth, and I give my heartfelt thanks for their perseverance in good times, and<br />
when times were tough. <strong>WAMS</strong> – welcoming, achieving, managing, striving.<br />
CHRISTINE CORBY, OAM<br />
CHIEF EXECUTIVE OFFICER<br />
CHRISTINE CORBY, OAM<br />
CHIEF EXECUTIVE OFFICER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
41
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
BREWARRINA<br />
42<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Brewarrina Aboriginal Medical Health Service Co-Operative Limited Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
COMMUNITY NURSE MANAGER REPORT<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
<strong>WAMS</strong> continue the arrangement with OATSIH, AHMRC and the Directors of Brewarrina Aboriginal<br />
Health Service Limited (BAHSL) to manage the organization until such time it becomes fully functional<br />
and returns to its independent status.<br />
Staffing<br />
Current personnel:<br />
• Hellen Mannix Manager<br />
• Michaela Skuthorpe Aboriginal Health Worker and Smoking Cessation<br />
• Fred Gibson Aboriginal Health Worker Mental Health<br />
• Retta Ferguson Aboriginal Health Worker Healthy for Life<br />
• Nichole Bennett Receptionist<br />
• Kristy Gordon Receptionist part time<br />
• Carrie Warraweena Cleaner<br />
• Chris Boney Gardener<br />
• Cherie Brown Relieve Aboriginal Health Worker Clinic<br />
:<br />
Visiting Services<br />
• Dr’s Clinic - Ochre every Friday - half day<br />
• Dr Karin Jodlowski-tan Tan every Thursday<br />
• Diabetic Clinic every Friday – ceased 15 April<br />
• Drug & Alcohol Fortnightly<br />
• Women’s every Thursday<br />
• Childs Health Clinic Fortnightly<br />
• SEWB Weekly - Upper Sector Bila Muuji<br />
• Smoking Cessation Weekly - Upper Sector Bila Muuji<br />
• Podiatry Monthly - two days<br />
• Respiratory Bi Monthly<br />
• Ultra Sound Clinic Fortnightly<br />
Healthy for Life program Dietician and Physio/exercise program – Services offered every Monday<br />
fortnight.<br />
Health Promotion<br />
• Flu and Pnuemovax Immunisations for the community of Brewarrina, ongoing.<br />
• Breakfast program Brewarrina Central School, supply of fruit weekly<br />
• Jeans for Genes Day August<br />
• Biggest Morning Tea 25 May<br />
• BAHSL Open Day 8 June<br />
• Coonamble Men’s Pit Stop 14,15,16 June<br />
• Reconciliation Day March and School activities 28 June<br />
Staff Development<br />
Michaela Skuthorpe AHW Clinic and Smoking Cessation<br />
Commencement of Cert IV Aboriginal Primary Health.<br />
Child and Family Wellbeing<br />
4 December<br />
René Bittouns Smoking Cessation Training<br />
2, 3, and 4 May<br />
A.Trac Symposium<br />
21, 22, 23 June<br />
Julie Gordon AHW Clinic<br />
Commencement of Cert IV Aboriginal Primary Health<br />
Fred Gibson AHW Mental Health<br />
Diploma of Community Services (Alcohol and other Drugs)<br />
Child and Family Wellbeing<br />
4 December<br />
Retta Ferguson AHW Healthy for Life<br />
Commencement of Cert IV Aboriginal Primary Health<br />
Child and Family Wellbeing<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
4 December<br />
43
Brewarrina Walgett Aboriginal Medical Health Service Co-Operative Limited Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Hellen Mannix Manager/Community Nurse<br />
Immunisation Update<br />
November<br />
Nicole Bennett Receptionist<br />
Nil<br />
Kristy Gordon Receptionist (part time)<br />
Nil<br />
Services Offered<br />
• Triage, assess and refer clients to appropriate health providers<br />
• Wound care<br />
• Clinical services as they present<br />
• Home visits as required<br />
• Follow up of referred clients<br />
• Medications<br />
• Local Medical Transport<br />
• Liaise and arrange transport with appropriate services<br />
• Liaise and arrange appointments<br />
• Co-ordinate; liaise with health providers involved with high risk /long term clients<br />
• Attend meetings<br />
• General duties<br />
• Visiting Health Clinics<br />
Meetings<br />
• Management Meetings at <strong>WAMS</strong><br />
• Murdi Paaki Drug & Alcohol<br />
• Community Working Party<br />
• Bila Muuji Aboriginal Health Service Incorporated – regional meetings<br />
• Interagency Health Meetings<br />
Conclusion<br />
BAHSL continue to work in conjunction with the Brewarrina local Dr, and LWAHS to provide health<br />
services for the Brewarrina community. I would like to thank the staff at BAHSL, the <strong>WAMS</strong> CEO, and<br />
the <strong>WAMS</strong> Directors and staff for the support offered in my position. I look forward to the challenges<br />
and diversity of the following financial year.<br />
HELLEN MANNIX<br />
COMMUNITY NURSE/MANAGER<br />
44<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
CLINIC & DOCTORS<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
45
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
CLINIC RECEPTION<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
Three casual staff members were recruited to the team over a period of time, two moved on with one<br />
staying on as causal. A team effort is required by staff that work in Reception, the duties required of<br />
this position are many and varied. Whilst acknowledging the importance of mateship and cohesive<br />
teamwork Reception staff also recognise dilemmas when they arise and endeavour to problem solve<br />
or remedy a situation as it occurs. If issues are unable to be resolved on the spot staff follow the<br />
normal chain of command using <strong>WAMS</strong> organisational chart.<br />
When new Locum GP’s come to work we as Reception staff have learnt that each GP practices and<br />
works differently to each other, it can become a balancing act trying to organise patients to see the<br />
GP’s as one GP may consult quicker than the other. In hindsight, it is also good to learn different<br />
and new strategies and procedures that can be implemented to <strong>WAMS</strong> as part of ongoing quality<br />
practices.<br />
Meetings<br />
• Attend monthly Staff meetings<br />
• Monthly Clinic meetings<br />
• Attend Reception meetings<br />
• Attend in-house in-services as required<br />
Staff Development<br />
• Supervision Sessions held with Clinic Manager<br />
• One Reception staff and Medical Records staff member completed studying Certificate Three<br />
Aboriginal Health through the College of AHMRC<br />
• One Receptionist staff completed Bachelor of Business Certificate Three with a Medical<br />
Component through OTEN training<br />
• One Receptionist staff completed FERRET training in Dubbo<br />
General Duties<br />
• Data entry onto the Medical Director and Ferret system<br />
• Adding and scanning data<br />
• Scanning, filing and entering reports, results into Ferret for GP’s<br />
• Making up new client files<br />
• Keeping the filing room in good order<br />
• Complying with confidentiality codes<br />
• Up-keeping of numerical profile for Medical records<br />
• Stationary cupboard up-keep<br />
• Assist with making Specialist appointments<br />
• Ensuring correct paperwork i.e.: referrals/ pathology and other results are available for<br />
Specialist Clinics<br />
• Utilise the Reception communication book on a daily basis<br />
• Liaise with all health professionals internally and externally<br />
• Ensure admin paperwork is available in all GP consulting rooms<br />
• Submit Medicare vouchers on line at the close of business each day<br />
• keep a record of all claims that are sent<br />
• Liaise with Medicare Australia<br />
Conclusion<br />
We continue to work at the forefront as the patients first point of contact and make every effort to<br />
ensure all patients health care needs are met according to their health requirements.<br />
In our role of Receptionists we are competent and work within our guidelines as set out in <strong>WAMS</strong><br />
Policies and Procedures.<br />
SUZANN KENNEDY<br />
BIANCA JACKY<br />
KELLIE HOOPER<br />
46<br />
SENIOR RECEPTIONIST<br />
RECEPTIONIST<br />
RECEPTIONIST<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
SENIOR ABORIGINAL HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
My role sees me mentoring new staff to the Clinic, face to face contact with patients, coordinate<br />
and arranging patient transport and work with a multidisciplinary team that provides a broad<br />
range of health care to the general community.<br />
I assumed the role of Acting Clinic Manager during the absence of Jessie Richardson<br />
at various times. During this time, I supported the Management team and staff while<br />
occupying this position.<br />
Over the last two reporting periods I have also been the on site Acting Manager of the Chronic<br />
Disease Team including the Healthy for Life Program and the Family Centred Primary Health<br />
Care Team.<br />
Meetings<br />
• Attend monthly staff meetings<br />
• Monthly clinic meetings<br />
• Monthly Supervision Sessions with Clinic Manager<br />
• Management meetings<br />
• Men’s Pit Stop meetings<br />
Community Programs<br />
• Brewarrina Men’s Pit Stop<br />
– Attended the Men’s Pit Stop organising meetings<br />
– Assisted with setting up for the program and then packing up after the event<br />
– Ordered stores as needed for the program<br />
– Performed Cholesterol checks<br />
– Blood glucose levels<br />
• Bourke Men’s Pit Stop<br />
– Attended the Men’s Pit Stop organising meetings<br />
– Assisted with setting up for the program and then packing up after the event<br />
– Ordered stores as needed for the program<br />
– Performed Cholesterol checks<br />
– Blood glucose levels<br />
• Coonamble Men’s Pit Stop<br />
– Attended the Men’s Pit Stop organising meetings<br />
– Assisted with setting up for the program and then packing up after the event<br />
– Ordered stores as needed for the program<br />
– Performed Cholesterol checks<br />
– Blood glucose levels<br />
• Assisting with <strong>WAMS</strong> Open Day<br />
– Assisted with setting up for the day<br />
– Cooked a healthy BBQ for the public<br />
Health Promotion<br />
• Assist with local events <strong>WAMS</strong> are actively involved with<br />
• Assist with co-ordinating the Walgett Show<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
47
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
General Duties<br />
• Assist in the Clinic when required<br />
• Dispensing Medications as per <strong>WAMS</strong> Locum GP’s Script<br />
• Venipuncture<br />
• Triage patients<br />
• Tend to patients Dressings<br />
• Set up and assist with GP procedures<br />
• Make appointments for patients to see Specialists<br />
• Order, rotating and disposal of Pharmaceuticals<br />
• Order Immunisations and refrigerate same<br />
• Co-ordinator for maintaining regular calibrations and checks of the DCA2000<br />
• Order stores for Clinic<br />
• Transport patients when required<br />
• Enter data into FERRET and WINIFRED<br />
• Collate the scripts into monthly batches<br />
• Overseeing the management and maintenance of the fleet of vehicles<br />
Staff Development<br />
• Completed Diploma in Aboriginal Health Work with AHMRC (Aboriginal Health &<br />
Medical Research Council)<br />
Conclusion<br />
I look forward to continuing to provide the Walgett and surrounding communities with<br />
professional health care to improve the outcomes and wellbeing of Aboriginal People.<br />
PHILLIP DOWSE<br />
SENIOR ABORIGINAL HEALTH WORKER<br />
48<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
GP LOCUMS<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The General Practitioners (GP’s) work as an interactive part of our team and are supportive<br />
and proactive during health promotional events. They are also instrumental delivering<br />
primary health care services to our community and work well within the framework of a<br />
dynamic multidisciplinary team.<br />
<strong>WAMS</strong> have been unable to recruit a permanent Doctor. However, the organisation continues<br />
to provide a service to our community by securing Locum (GP) services.<br />
Over the past twelve months the following Doctors worked at our service;<br />
– Judith Andrews<br />
– John Boully<br />
– Vivienne Cebola<br />
– Monique Taylor<br />
– Uday Kulhalli<br />
During the year, <strong>WAMS</strong> have the good fortune by having husband and wife team Doctors<br />
Karin and Martin Jodlowski-Tan work with our organisation in a rostered arrangement<br />
between themselves. When they are not working at <strong>WAMS</strong>, recruitment agencies attempt<br />
to engage locum GPs ensuring a service is provided for our clients.<br />
Conclusion<br />
As Walgett is geographically isolated the ongoing struggle to attractive a GP to our community<br />
is ongoing. <strong>WAMS</strong> continue to advertise for a full time GP.<br />
JESSIE RICHARDSON, RN<br />
CLINIC MANAGER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
49
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
COLLARENEBRI<br />
50<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
COLLARENEBRI ABORIGINAL HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The Collarenebri Aboriginal Health Worker (CAHW) position has been recruited to twice<br />
during the last financial year.<br />
One applicant was very proactive and thoroughly enjoyed their role but did not complete the<br />
three month probationary period.<br />
<strong>WAMS</strong> have successfully recruited a Gamilaraay women who to this position who has spent<br />
the majority of her life living in Collarenebri. She is currently on a three month probationary<br />
period but reports that she is motivated and committed to this role.<br />
Community Programs and Health Promotion<br />
During the period when no CAHW was employed, other <strong>WAMS</strong> personnel provide a support<br />
role to the community when available and ensure that referrals to other health care providers<br />
occur in order for clients to access the services.<br />
Conclusion<br />
The importance of having a good reliable and competent AHW in this position ensures the<br />
community of Collarenebri receives health related services on a needs analysis basis. It<br />
also helps strengthen ties and builds a rapport at a local level between mainstream health<br />
services and AMS’s.<br />
JESSIE RICHARDSON<br />
CLINIC MANAGER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
51
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
DENTAL<br />
52<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
ORAL HEALTH PROGRAM<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Objectives<br />
• To provide Oral Health services to the Aboriginal community serviced by <strong>WAMS</strong><br />
• Reduce the incidence of dental diseases experienced by the Aboriginal population<br />
serviced by <strong>WAMS</strong><br />
• To provide data related to dental service provision and utilisation, including demographic<br />
and epidemiological data.<br />
• Contribute to the improved general health of the Aboriginal population by improving<br />
oral health care.<br />
Activities<br />
<strong>WAMS</strong> has continued to provide oral health services to the people of Walgett and surrounding<br />
areas. As the only dental clinic in town, it provides dental care to Aboriginal and non-<br />
Aboriginal people.<br />
During this financial year, <strong>WAMS</strong> engaged eight Dentists:<br />
Dr David Wearn 1 -9 July (1.5 weeks)<br />
Dr Thien-Nhien Nguyen 19 - 30 July (2 weeks)<br />
Dr Thien-Nhien Nguyen 13 -24 September (2 weeks)<br />
Dr Rick Smyth 4 - 30 October (4 weeks)<br />
Dr Lea Foster 1 -12 November (2 weeks)<br />
Dr Bill Diebert 15 - 26 November (2 weeks)<br />
Dr Lea Foster 29 November - 9 December (2 weeks)<br />
Dr Steve Naoum 13 -17 December (1 week)<br />
Dr Michael Prochazka 7 - 25 February (3 weeks)<br />
Dr Lea Foster 28 Feb - 11 March (2 weeks)<br />
Dr Thien-Nhien Nguyen 14 - 25 March (2 weeks)<br />
Dr Lea Foster 28 March - 8 April (2 weeks)<br />
Dr Michael Prochazka 2 - 6 May (1 week)<br />
Dr Lea Foster 9 - 20 May (2 weeks)<br />
Dr Chris Bourke 23 -27 May (1 week)<br />
And Dental Therapists:<br />
Ms Mehrangiz Shlat 19 - 30 July (2 weeks)<br />
Ms Debbie McGibbon 29 November - 9 December (2 weeks)<br />
Ms Robyn Hicks 14-18 Mar, 16-20 May, 6-<strong>10</strong> June (Total 3 weeks)<br />
<strong>WAMS</strong> also engaged the services of a Dental Prosthesist, Mr Peter Muller from Dubbo, in<br />
March 2011. Mr Muller visited <strong>WAMS</strong> for two days per month, and provided much needed<br />
denture care to the people of Walgett.<br />
There was a Dentist at <strong>WAMS</strong> for a total of twenty nine and a half (29.5) weeks in this year.<br />
Apart from Drs Nguyen, Foster and Bourke, all the dentists have worked previously with<br />
<strong>WAMS</strong>.<br />
We are very grateful to these Dentists for their commitment to our dental program and their<br />
enthusiasm for the organisation and the community.<br />
There were seven weeks of dental therapy services for school children. Dental Therapists<br />
Ms Shlat and McGibbon worked for <strong>WAMS</strong> on secondment from the previous South Eastern<br />
Sydney Illawarra Health Service and Western Sydney Area Health Service respectively. Ms<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
Hicks worked at <strong>WAMS</strong> through a partnership arrangement with the Western NSW Local<br />
Health District.<br />
We are most grateful to Ms Jenni Floyd, Area Program Manager for Oral Health, Western<br />
NSW Local Health District, and to the staff at the Dubbo Community Dental Clinic, who<br />
continue to support <strong>WAMS</strong> through funding and staff support, at a time when they are<br />
experiencing extremely low dental staffing levels. This is a demonstration of our successful<br />
and ongoing partnership with the Western NSW Local Health District.<br />
Recruitment of Dentists is a national problem, though <strong>WAMS</strong> is developing a group of<br />
interested Dentists who are willing to commit to regular visits to Walgett. <strong>WAMS</strong> also utilises<br />
other avenues of recruitment support such as linking in to professional networks and liaising<br />
with the Australian Dental Association to inform Dentists of the opportunities available at our<br />
service. In fact the NSW Branch of the Australian Dental Association has an information<br />
brochure about <strong>WAMS</strong> and its dental services, on the main members’ page of its website,<br />
which has raised further interest among dentists willing to work at <strong>WAMS</strong>.<br />
Performance Measures<br />
The Dental program collects and analyses data using OASIS dental software, and<br />
demographic data using Ferret. The following services and visits were recorded:<br />
EXAMINATIONS 753 DENTURES 139<br />
RADIOGRAPHS 511 TOOTH EXTRACTIONS 439<br />
RESTORATIONS 740 SURGICAL EXTRACTIONS 15<br />
ENDODONTIC TREATMENTS 59 MEDICATIONS PRESCRIBED 0<br />
PREVENTIVE 364 PERIODONTAL TREATMENTS 150<br />
Note: the number of Medications Prescribed is “0”, as Dentists utilise the services of <strong>WAMS</strong><br />
Dispensary.<br />
Dentists endeavour to practise preventive care and try to restore teeth rather than extracting<br />
them. However, the history of dental care seeking behaviour is weighted heavily towards<br />
relief of pain and associated tooth extraction/s.<br />
We can now see that as we move closer to achieving a model of improved dental care by our<br />
regular locum Dentists, a level of trust will be built between Dentist and patients, and people<br />
are accepting more preventive and restorative dental care.<br />
Patient Classification<br />
ABORIGINAL NON-ABORIGINAL TOTALS<br />
Female 303 159 462<br />
Male 218 195 413<br />
TOTAL 521 354 875<br />
Dental Equipment and Software<br />
<strong>WAMS</strong> received funds from the Centre for Oral Health Strategy for a new dental x-ray<br />
machine which was installed in Surgery 1. <strong>WAMS</strong> also received two digital x-ray sensors<br />
which will be installed once <strong>WAMS</strong> converts to the use of electronic patient files.<br />
<strong>WAMS</strong> purchased OASIS dental software to replace Dentrix. Mr Sean Perera, who works<br />
as an installation consultant with OASIS, developed a reporting module within OASIS which<br />
enables <strong>WAMS</strong> to produce data reports related to dental care.<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
School Tooth Brushing Program<br />
The school based tooth brushing program continues to run at the Walgett Community<br />
College Primary School, and St Josephs primary school has also set up a similar program,<br />
in cooperation with <strong>WAMS</strong> staff. In Collarenebri <strong>WAMS</strong> dental staff worked with the Bila<br />
Muuji Oral Health Promotion Coordinator and school staff, to establish the brushing program<br />
in the school. The school tooth brushing program is enthusiastically supported by the staff<br />
of the schools.<br />
Dental clinical staff including the visiting Dental Therapist visits the schools regularly to<br />
monitor the program and provide ongoing support. We are grateful to the Centre for Oral<br />
Health Strategy and the Western NSW Local Health District for their continuing support for<br />
the program.<br />
Further Oral Health Promotion Activities<br />
<strong>WAMS</strong> dental staff set up a dental stand at the <strong>WAMS</strong> Open Day, NRL Aboriginal All Stars visit,<br />
NAIDOC week, and <strong>WAMS</strong> 25-year celebration events where they provided advice on oral<br />
hygiene and diet, and distributed oral hygiene packs. Dental staff has also provided dental<br />
education sessions to Elders and Young Mothers groups in Walgett and Collarenebri.<br />
<strong>WAMS</strong> and Bila Muuji<br />
<strong>WAMS</strong> dental staff works closely with Mr Suman Kavooru the Bila Muuji Regional Oral<br />
Health Promotion Coordinator appointed to this position in January 2011. The team is further<br />
strengthening the existing oral health promotion activities, and the dental staff is expanding<br />
their knowledge and skills in the area of oral health promotion.<br />
<strong>WAMS</strong> continues to work with the other Bila Muuji member organisations to participate in<br />
the Oral Health Promotion Partnership with the Western NSW Local Health District, and the<br />
Memorandum of Understanding with Charles Sturt University.<br />
As part of the Memorandum with Charles Sturt University, a second Bila Muuji Oral Health<br />
Scholarship was awarded to a student in the second year (Mr Josh Wyper) of the Bachelor<br />
of Oral Health program, which encourages the student to learn about and work in Aboriginal<br />
communities in western New South Wales.<br />
Staff, Training and Support<br />
In August 20<strong>10</strong>, staff from the Dental Assistants Association presented a 2-day in-service<br />
training workshop on infection control and occupational health and safety in the dental<br />
workplace.<br />
Also in August Ms Wendy Ashby, Dental Team Leader, attended the Centre for Oral Health<br />
Strategy’s two-day Aboriginal Oral Health Workshop held in Sydney.<br />
Consultation and Co-Operation<br />
The <strong>WAMS</strong> Dental Consultant continues to support the program in offering best practice<br />
dental care to the community serviced by <strong>WAMS</strong>. The Consultant works actively to recruit<br />
and support Dentists, support local staff, and ensure adherence to adequate practice<br />
management and reporting procedures. The Directors and staff are extremely grateful for<br />
the support the Consultant has provided to promote and recruit resources for the Dental<br />
Clinic.<br />
The Western NSW Local Health District provides ongoing technical support and advice for<br />
<strong>WAMS</strong> staff, and there are good referral procedures between <strong>WAMS</strong> and the Western NSW<br />
Local Health District dental clinics, for oral surgery and orthodontic cases.<br />
<strong>WAMS</strong> also has a good communication and referral network with private Dentists in<br />
Dubbo.<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Conclusion<br />
Despite the continuing difficulties in recruiting dental staff, <strong>WAMS</strong> manages to provide dental<br />
care to Walgett and nearby communities, with an increasing emphasis on preventative dental<br />
care, and adherence to best practice clinical management.<br />
SANDRA MEIHUBERS<br />
DENTAL CONSULTANT<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
DRUG & ALCOHOL<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
DRUG AND ALCOHOL PROGRAM<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
In the last twelve months it has seen the provision of established Drug and Alcohol<br />
developments in most of the Node sites that are under the <strong>WAMS</strong> network. There has been<br />
a consistent trend throughout the year with regards to referrals received from most sections<br />
of the community. These referral sources include: Hospitals, Courts, Probation and Parole,<br />
Life without Barriers, YETTA Correctional Centre, Police, Mission Australia, Reconnect and<br />
family, which indicates that the <strong>WAMS</strong> service is been utilised.<br />
Drug and Alcohol Clinics are being held at Brewarrina and Collarenebri on a fortnightly basis.<br />
Interagency networking is starting to forge together with meetings with the Lightning Ridge<br />
Mental Health Team and <strong>WAMS</strong> Drug and Alcohol and Mental Health Teams. The Drug and<br />
Alcohol Worker, Murdi Paaki Outreach Worker and I have attended training that has been<br />
of benefit to the organisation.<br />
Meetings/Conferences<br />
July to September 20<strong>10</strong><br />
Reg Rutene<br />
• Attend monthly staff meetings via Teleconference<br />
• Program weekly meetings<br />
• InterPART<br />
• CDAT meeting<br />
• MHPN workshop<br />
• Smart Recovery<br />
• In service training<br />
• Mission Australia<br />
• Murdi Paaki Management Committee meeting<br />
• Collarenebri Hospital<br />
• Goodooga Community Meeting<br />
• Magistrate Bentley<br />
• Police Youth Liaisons Officer<br />
• Collarenebri School<br />
• NAIDOC Celebrations<br />
• QMS meeting at <strong>WAMS</strong><br />
• Goodooga Hospital<br />
• Ministers Visit<br />
• “Spirit of the Darling” Bourke<br />
• Circle sentencing<br />
• Liquor Accord<br />
Kelly Rowe<br />
• Attend monthly staff meetings via Teleconference<br />
• Program weekly meetings<br />
• InterPART<br />
• CDAT meeting<br />
• MHPN workshop<br />
• Smart Recovery<br />
• In service training<br />
• Mission Australia<br />
• Collarenebri Hospital<br />
• Police Youth Liaisons Officer<br />
• Collarenebri School<br />
• NAIDOC Celebrations<br />
• Goodooga Hospital<br />
• Circle sentencing<br />
• Outreach at Goodooga<br />
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October to December 20<strong>10</strong><br />
Reg Rutene<br />
• Attend monthly staff meetings via Teleconference<br />
• Program weekly meetings<br />
• InterPART<br />
• In service training<br />
• Men’s Pit Stop meeting at <strong>WAMS</strong><br />
• Mission Australia<br />
• Brighter Futures<br />
• AOD managers Conference<br />
• Youth Sub Committee at Walgett Community Centre<br />
• Murdi Paaki Management Committee meeting<br />
• Collarenebri Hospital<br />
• QMS meeting<br />
• MPDAN Meeting at Wellington<br />
Kelly Rowe<br />
• Attend monthly staff meetings via Teleconference<br />
• Program weekly meetings<br />
• In service training<br />
• Youth Sub Committee at Walgett Community Centre<br />
• Police Youth Liaisons Officer<br />
• Goodooga Hospital<br />
• Outreach at Goodooga<br />
• MPDAN Meeting at Wellington<br />
January to March 2011<br />
Reg Rutene<br />
• Attend Staff meetings<br />
• InterPART MERI workshop Euragai Goondi<br />
• Mission Australia<br />
• Reflective Supervision<br />
• Brighter Futures<br />
• Collarenebri Hospital<br />
• Probation and Parole<br />
• Orana Haven<br />
• Walgett Police<br />
• Video conference with HUB<br />
• Meeting with Mental Health Team and Lesley Roxbee<br />
• Collarenebri central School<br />
Kelly Rowe<br />
• Attend staff Meetings<br />
• Program weekly meetings<br />
• In service training<br />
• Goodooga Hospital<br />
• Outreach at Goodooga<br />
• Interpart MERI Workshop<br />
April to June 2011<br />
Reg Rutene<br />
• Attend MPDAN staff meeting at Dubbo Zoo<br />
• Program weekly meetings<br />
• Fortnightly meetings with AOD team<br />
• CDAT conference NSWU Sydney<br />
• Murdi Paaki Management Committee meeting<br />
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• Collarenebri Hospital<br />
• Red Dust Healing at Walgett Community Centre<br />
• Maggie Dent at Walgett Sporting Club<br />
• Orana Haven<br />
• Lighting Ridge Mental Heath Team.<br />
Kelly Rowe<br />
• Program weekly meeting<br />
• D&A casework / assessment<br />
• Smoking Cessation at Dubbo - three day course<br />
• Core of Life Training at Walgett<br />
• Rod McQueen at Walgett<br />
• Smoke Check<br />
Community Programs & Health Promotion<br />
April – June 2011<br />
Reg Rutene<br />
• Namoi Men’s AOD Group<br />
• Brewarrina Open Day<br />
• Collarenebri Drug Action Week<br />
• Walgett Drug Action Week<br />
• Walgett Hospital Detox client assessments and referrals<br />
• D&A counselling<br />
• D&A Groups<br />
• Brief Intervention workshop<br />
• Smart Group Community Centre<br />
• Men’s Pit Stop at Coonamble<br />
Kelly Rowe<br />
• D&A casework / assessment<br />
• Walgett Drug Action Week at Walgett Community Centre<br />
• Smoking Cessation<br />
• Smart Group Community Centre<br />
• Better Choices Group at <strong>WAMS</strong><br />
Community Programs & Health Promotion<br />
January - March 2011<br />
Reg Rutene<br />
• Namoi Men’s AOD Group<br />
• Women’s Refuge<br />
• D&A counselling<br />
• D&A Groups<br />
• Street Health Promotion<br />
• Collarenebri Hospital<br />
• Orana Haven<br />
• SMART Recovery<br />
• <strong>WAMS</strong> 25 year Celebrations<br />
Kelly Rowe<br />
• D&A casework / assessment<br />
• Street Health Promotions<br />
• Smoking Cessation<br />
• SMART Recovery Group Community Centre<br />
• Better Choices Group at <strong>WAMS</strong><br />
• <strong>WAMS</strong> 25 years celebrations<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
Community Programs & Health Promotion<br />
October to December 20<strong>10</strong><br />
Reg Rutene<br />
• Namoi Men’s AOD Group<br />
• Women’s Refuge<br />
• Walgett Hospital<br />
• D&A counselling<br />
• D&A Groups at Brewarrina<br />
• Collarenebri Hospital<br />
• AOD Workshop<br />
• Motivational Interviewing Workshop<br />
• In-service presentation<br />
• Smart Group at Walgett Community Centre<br />
Kelly Rowe<br />
• D&A casework / assessment<br />
• Smoking Cessation<br />
• In-service presentation<br />
• Smart Group at Walgett Community Centre<br />
• Better Choices Group at <strong>WAMS</strong><br />
Community Programs & Health Promotion<br />
July – September 20<strong>10</strong><br />
Reg Rutene<br />
• Men’s Refuge<br />
• Women’s Refuge<br />
• Walgett Hospital<br />
• D&A counselling<br />
• Collarenebri School<br />
• Collarenebri Hospital<br />
• Walgett Rugby League knockout<br />
• CDAT<br />
Kelly Rowe<br />
• D&A casework / assessment<br />
• Collarenebri School<br />
• Lightning Ridge School<br />
• Smoking Cessation<br />
• CDAT<br />
Staff Development<br />
Reg Rutene<br />
• In-service<br />
• Smart Recovery Training 24 August<br />
• AOD Workshop 11 October<br />
• Motivational Interviewing Workshop 13 October<br />
• Cultural Training 8 November<br />
• Aboriginal Mental Health First Aid 22-23 November<br />
• Drug and Alcohol Managers Network Conference 25-26 November<br />
• Reflective Practice Workshop 9 February<br />
• MERI Workshop <strong>WAMS</strong><br />
• Community Re-enforcement and Family Therapy at Orange 2- 3 May<br />
• ECAV Training 11 - 12 May<br />
• Brief Intervention workshop 16 May<br />
• Red Dust Healing at Walgett Community Centre 19 May<br />
• MPDAN staff Meeting at Dubbo 26 - 27 May<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Kelly Rowe<br />
• In-service<br />
• Hep C Training 26 July<br />
• Smart Training 24 August<br />
• Smoking Cessation 1 September<br />
• AOD Workshop 11 October<br />
• Motivational Interviewing Workshop 13 October<br />
• Smoking Cessation Training 19 – 22 October<br />
• Cultural Training 8 November<br />
• Smoking Cessation at Dubbo - three day course 2 – 4 May<br />
• Core of Life Training Walgett 5 – 6 May<br />
• ADAN Symposium Port Macquarie 11 -12 May<br />
• Rod McQueen at Walgett 16 May<br />
• Smoke Check 21 June<br />
• ATAC Symposium at Sydney 22 – 23 June<br />
• MPDAN Staff Meeting 26 – 27 June<br />
Staff Leave<br />
Reg Rutene<br />
• Leave 30 September - 1 October<br />
• Leave 13 December - 4 January<br />
• Leave 28 February - 16 March<br />
• Sick Leave <strong>10</strong> June<br />
• Personal Leave 1 July<br />
Kelly Rowe<br />
• Personal Leave 22 July<br />
• Sick Leave 16 July, 3 August<br />
• Sick Leave 16 - 19 August<br />
• Sick Leave 30 August<br />
• Leave 27 - 30 September<br />
• Leave 27 – 29 May<br />
• Leave 30 June<br />
Conclusion<br />
The year has been a valuable experience, working and supporting clients and various<br />
organisations in regards to the alcohol and drug sector. We have established a good<br />
foundation to continue to work from with a number of the community stakeholders. There is<br />
so much to accomplish, before we really can say, that we are making a difference.<br />
Young Aboriginal men and women who show potential to be leaders in their community<br />
need to be nurtured with education and mentorship to help change the sub-culture of drug<br />
and alcohol mis-use in the Walgett Region. However, we need to look at the positives and<br />
the small steps that have already been taken. <strong>WAMS</strong> is a beacon of hope for many in the<br />
Walgett community - twenty five years of service is the proof of that.<br />
REG RUTENE<br />
MURDI PAAKI DRUG AND ALCOHOL COORDINATOR<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
EAR HEALTH<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
HEARING HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
Over the past year the Hearing Health Worker has worked toward achieving an accreditation<br />
in Cert IV for Aboriginal Health and Hearing training from the Royal Deaf and Blind Society.<br />
The Hearing program is a vital part of Aboriginal Health as many Aboriginal Children suffer<br />
with Otitis Media and other ear infection.<br />
The Hearing Health Worker has worked continuously to provide health care across the<br />
community, assisting GP’s and visiting specialists. I have worked with the program team to<br />
deliver health promotion for various promotional events. Participating in these events has<br />
enhanced opportunity for the community to engage in hearing health services. I have also<br />
assisting in clinical procedures, dispensary and transport when required.<br />
Two significant events for this reporting period were the 25 year Anniversary for <strong>WAMS</strong> and<br />
the Freedom Ride visitors. These two events depict the advancement but most importantly<br />
the struggles for Aboriginal people and their survival.<br />
Meetings/Conferences<br />
• Monthly Staff Meetings<br />
• Monthly Program Meetings<br />
• Hearing Conference<br />
• Men’s Business<br />
Community Programs and Health Promotion<br />
• 25 year Anniversary<br />
• Parenting Program<br />
• Harmony Day<br />
• Visit from Freedom Ride<br />
• Minister Humphries<br />
• Pink Ribbon Day<br />
• Movember – For the month of November<br />
• School Presentation Day<br />
• School Sport Events<br />
• Ricky Walford Shield<br />
• Genes for Jeans Day<br />
• Mungindi Country League Carnival<br />
• Children’s Day in the Park<br />
• St Josephs Primary School Dance-a-thon<br />
• <strong>WAMS</strong> 25 Year Anniversary<br />
• Men’s Pit Stop<br />
General Duties at <strong>WAMS</strong><br />
• Liaise with Program Team on a regular basis<br />
• Assist in the clinic when required<br />
• Transportation within Walgett for <strong>WAMS</strong> clients<br />
• Work with other Program Team Members to ensure <strong>WAMS</strong> clients have access to<br />
appropriate services<br />
• Work in GP Clinic<br />
• Work in Dental Clinic<br />
• Work with FCPHC Team<br />
• Assist Clients were needed eg medical appointment, social transport<br />
• Strengthening business and community contacts/links through <strong>WAMS</strong>.<br />
• Assisting Program members in promotion of programs<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
• Flier distribution for <strong>WAMS</strong> upcoming events<br />
• Review of Smoking Cessation Information at <strong>WAMS</strong><br />
• Transporting clients<br />
• Support fellow co-workers<br />
• Assemble <strong>WAMS</strong> Aboriginal Cultural Awareness ‘snake’ puzzle<br />
• Work in dispensary.<br />
Staff Development<br />
• AH&MRC Certificate Four<br />
• Ear Health Work Shop<br />
• D&A Training<br />
• Cultural Awareness Training<br />
• Core of Life Training<br />
• Shake a leg Training<br />
Staff Leave<br />
<strong>Annual</strong> Leave<br />
<strong>Annual</strong> Leave<br />
<strong>Annual</strong> Leave<br />
1 to13 January<br />
31 January to 1 February<br />
14 February<br />
Conclusion<br />
I am looking forward to developing my skills in Hearing Health over the next year and assisting<br />
the community by conducting hearing test locally with support from the Royal Deaf and Blind<br />
Society and helping Aboriginal people access hearing services in a culturally sensitive way.<br />
DAVID KENNEDY<br />
HEARING HEALTH WORKER<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
EYE HEALTH<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
EYE HEALTH PROGRAM<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This year has been extremely exciting for the Eye Health Team. In July 20<strong>10</strong>, Mrs. Phyllis Tighe<br />
(Eye Health Coordinator) won the Director General Award at the NSW Aboriginal Health Awards.<br />
In March the Program took ownership of a OCT Machine and a Visual Field Machine. This equipment<br />
will assist in improving outcomes for clients with visual problems.<br />
In April the Team joined with other Walgett Aboriginal Medical Service Cooperative Limited staff past<br />
and present to celebrate twenty five years of service to Walgett and surrounding communities.<br />
The following communities were received Eye Health Services:<br />
• Armidale<br />
• Ashford<br />
• Boggabilla<br />
• Brewarrina<br />
• Collarenebri<br />
• Coonamble<br />
• Glen Innes<br />
• Goodooga<br />
• Gunnedah<br />
• Inverell<br />
• Lightning Ridge<br />
• Moree<br />
• Mungindi<br />
• Narrabri<br />
• Pilliga<br />
• Quirindi<br />
• Tamworth<br />
• Tenterfield<br />
• Tingha<br />
• Toomelah<br />
• Walgett<br />
• Walhallow<br />
• Weilmoringle<br />
• Wee Waa<br />
Meetings/Conferences<br />
Jenny Hunt and Phyllis Tighe<br />
• Program Meeting<br />
• Staff Meeting<br />
• Weekly Team Meetings<br />
• Staff In-services<br />
Community Programs & Health Promotion<br />
Jenny Hunt and Phyllis Tighe<br />
• <strong>WAMS</strong> 25 Year Celebrations<br />
Staff Development<br />
Phyllis Tighe<br />
• ICEE Training<br />
Jenny Hunt<br />
• Certificate Three in Aboriginal Health at the Aboriginal Health College<br />
• ICEE Training<br />
Partnerships<br />
The Eye Health Coordinator continues to liaise and work with the following organisations:<br />
• International Centre for Eye Care Education<br />
• Prince of Wales Hospital-Eye Health Team<br />
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• AHMRC<br />
• Royal Institute Deaf and Blind<br />
Formal Partnerships continue with Vision Care and Precision Optics.<br />
General Duties at <strong>WAMS</strong><br />
• Make appointments for patients to see the Optometrist.<br />
• Arrange Referral appointments from Optometrist to Ophthalmologist.<br />
• Ensure follow up care is maintained.<br />
• Order glasses, deliver, and fit, as required.<br />
• Do minor repairs to glasses when required.<br />
• Administration duties<br />
• Arrange transport for clients<br />
• Initiate a recall system for diabetic clients<br />
• General clinic duties as required<br />
• Ensure statistics and reports are kept up to date<br />
Staff Leave<br />
Jenny Hunt and Phyllis Tighe<br />
• <strong>Annual</strong> Leave 24 December to <strong>10</strong> January<br />
Conclusion<br />
This year has been extremely exciting with <strong>WAMS</strong> celebrating twenty five years of service to the<br />
community. We look forward to the upcoming new Financial Year.<br />
PHYLLIS TIGHE<br />
EYE HEALTH COORDINATOR<br />
JENNY HUNT<br />
EYE HEALTH ASSISTANT<br />
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FAMILY CENTRED<br />
PRIMARY HEALTH CARE<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
FAMILY CENTRED PRIMARY HEALTH CARE<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This report relates to the annual activity of the Family Centred Primary Health Care (FCPHC)<br />
program. Registered Nurse and Team Leader Margaret Reeves concluded her contract at the end of<br />
July 20<strong>10</strong>. There was no permanent Aboriginal Health Workers (AHW) throughout this year.<br />
To maintain service delivery during the period of July 20<strong>10</strong> through to April 201, the primary focus<br />
was to keep FCPHC clinics functioning. To enable this to occur the <strong>WAMS</strong> Health Service Coordinator<br />
and Registered Nurse Skye Duncan has been attending clinics along with <strong>WAMS</strong> Program<br />
and Clinic staff from <strong>WAMS</strong> who were utilised within FCPHC.<br />
<strong>WAMS</strong> employed Faasipa Stowers who commenced on 30 March 2011 as Registered Nurse (RN)<br />
and Team Leader for FCPHC Program.<br />
Goodooga<br />
<strong>WAMS</strong> were successful in recruiting Dr Meg Higgins and Dr Mark Young to conduct alternating<br />
fortnightly clinics in Goodooga, Quantitative and qualitative evidence would suggest that the<br />
community has responded very well to Goodooga clinics and are supportive of FCPHC. This service<br />
has been able to be maintained throughout the year.<br />
Pilliga<br />
Maintaining service delivery for the community of Pilliga has been inconsistent throughout the year<br />
due to seasonal change, inaccessible roads and at times there has been no General Practitioner<br />
(G.P) being available from <strong>WAMS</strong>. Nurse-led clinics were established to enable FCPHC to be able<br />
to maintain service delivery with the RN referring to G.P’s for episodes of escalating and collaborative<br />
care outside the scope of nursing.<br />
Namoi and Gingie<br />
Data from Namoi and Gingie would suggest that FCPHC has re-established their rapport with the<br />
community.<br />
Specialist Clinics<br />
Visiting Respiratory and Dermatologist specialist’s clinics continue as normal there have been no<br />
deviation to service provision. The following is an overview of our time over the past year.<br />
General Duties<br />
• Home Visits in the community of Walgett with primary focus on Gingie and Naomi. Referrals<br />
are sourced from Walgett Hospital, <strong>WAMS</strong> Internal referrals, RaRMS, client self referrals.<br />
• Health assessments<br />
• Client consultations.<br />
• Acute and Chronic wound management such as burns, staph infections, and chronic ulcers.<br />
• Coordinating visiting Respiratory and Dermatologist Specialists and General Practitioners<br />
Clinics.<br />
• Coordinating fortnightly Outreach Clinics in Goodooga and Pilliga<br />
• Liaising with other health providers at state and federal level. Liaising with WNSWLHN in<br />
the areas of Walgett, Lightning Ridge and Goodooga. Liaising with HNELHD in the area of<br />
Pilliga.<br />
• Liaising with medical practitioners at <strong>WAMS</strong> or RaRMS in partnership with clients when<br />
presented with episodes of acute on chronic exacerbations. Working in partnership with clients<br />
and advocating for clients to be able to access GP services for medical assessment to ensure<br />
early detection and management plan of medical problems, medication management.<br />
• Patient education on a variety of chronic disease topics, specific to the client and/or family,<br />
medication management and purpose, GP consultations outside the scope of nursing and<br />
rationale for this.<br />
• Medicare for services provided by FCPHC.<br />
• Pathology services<br />
• Assisting in <strong>WAMS</strong> clinic as required and for nursing tasks outside the scope of the enrolled<br />
nurse working in <strong>WAMS</strong> clinic fulltime.<br />
• Referrals to Allied Health professionals.<br />
• Internal referrals to other <strong>WAMS</strong> services.<br />
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Health Promotion<br />
• Attended the Walgett Show to promote FCPHC services and conduct basic health checks.<br />
Staff Development<br />
• Attended National Prescribing Service in-service on Opioid therapy in chronic pain two(2)<br />
hours.<br />
• Attended three (3) days ECAV Training Child Protection in Walgett.<br />
• Attended 3rd CRIAH research forum two (2) days in Sydney.<br />
Meetings<br />
Goodooga<br />
• Attended shared service meetings with the Lightning Ridge Medical Centre<br />
• Attended shared service meetings with Community Service staff in Lightning Ridge.<br />
Pilliga<br />
• Attended meeting with Diabetic Nurse Educator (HNELHD).<br />
Walgett<br />
• Attended meeting with Walgett Health Service Manager and Nurse Manager.<br />
• Monthly staff meetings<br />
• Fortnightly team meetings<br />
Community Programs<br />
Goodooga<br />
• Family Fair Day<br />
Walgett<br />
• <strong>WAMS</strong> 25th Celebrations<br />
• Gingie Community centre opening<br />
Conclusion<br />
<strong>WAMS</strong> is currently advertising for Aboriginal Health Workers (one female and one male) specifically<br />
for FCPHC. FCPHC hopes to have a full complement of staff in the next quarter, to enable<br />
the program to provide a comprehensive health service delivery to outreach communities.<br />
FCPHC team look forward to the on-going partnership with the community of Goodooga. Through<br />
the continuation of conducting clinics with Dr’s Meg Higgins and Mark Young who have already<br />
established and are maintaining their rapport with the community. Anecdotal evidence suggests<br />
that the community are looking forward to FCPHC programme re-establishing in-services to school<br />
students at Goodooga Central School.<br />
It appears FCPHC have re-established a rapport with the community of Pilliga with the hope of<br />
having GP continuity for outreach clinics. We look forward to working alongside other services within<br />
<strong>WAMS</strong> and in partnership with the community of Pilliga to establish health promotion activities and<br />
participate in community programs in the near future. FCPHC hopes to have a second computer<br />
working in Pilliga in the near future, to assist in timely analysis and to be able to access<br />
client data.<br />
FCPHC looks forward to being able to build on the rapport established this quarter and continue<br />
to work in partnership with the community of Namoi and Gingie adjusting service provision to meet<br />
the needs of the community (where possible).<br />
The identified challenge of working in collaboration to ensure that accurate and relevant information<br />
is sourced from various services involved in client care, can only occur with on-going effective and<br />
accountable communication practices thus enhancing not only the client and/or family health journey<br />
but ultimately health outcomes.<br />
FCPHC continues to look forward to working in partnership with various services, with the client and<br />
their family at the centre of care provision and participating in service delivery.<br />
FAASIPA STOWERS. RN<br />
TEAM LEADER<br />
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FAMILY HEALTH<br />
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FAMILY HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
Eliza Kennedy commenced work as the Aboriginal Family Health Worker on 1 November<br />
20<strong>10</strong>. Unfortunately Ms. Williams resigned from her position in January 2011 due to family<br />
reasons. Services continued to be provided by other <strong>WAMS</strong> staff through a variety of<br />
Programs.<br />
Meetings/Conferences<br />
• Attending <strong>WAMS</strong> monthly staff meetings.<br />
• Attended Program meetings as required.<br />
• Family Health Network Meeting 16 to19 November<br />
General Duties<br />
• Presenting data reflecting work achieved on a quarterly basis<br />
• Support Women and Children who are victims of Domestic Violence<br />
• Network with other local service providers<br />
Community Programs & Health Promotions<br />
• Barwon Cottage Girls Group weekly meetings<br />
• White Ribbon Day 22 November<br />
• DEG LIP Women’s Workshop 2 November, 30 November<br />
• Women’s Group 7 December<br />
Staff Development<br />
• Attending weekly Friday staff in-services<br />
• Cultural Awareness Training 8 November<br />
• Sexual Assault Training <strong>10</strong> to 11 November<br />
• First Aid Training 22 to 23 November<br />
• Domestic Violence Training 1to 3 December<br />
Conclusion<br />
The Family Health Worker Position remains vacant as of the time of this report. <strong>WAMS</strong> staff<br />
through individual programs continues to provide education to the community and individual<br />
service to clients as required.<br />
KYLIE GILMORE<br />
PRACTICE MANAGER - PROGRAMS<br />
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GOONIMOO<br />
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GOONIMOO<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The team at Goonimoo has worked closely with <strong>WAMS</strong> and the community this year<br />
on improving the service for all children to have access to High Quality Early Childhood<br />
Education.<br />
We are delivering weekly and fortnightly sessions to eleven venues including:<br />
• Goodooga<br />
• Coonamble<br />
• Pilliga<br />
• Collarenebri<br />
• Lightning Ridge<br />
• Mercadool (three isolated properties)<br />
• Birraleegal<br />
• Gingie<br />
• Glenrow<br />
Staff also support children from Gingie and St .Joseph’s Public School on a weekly basis<br />
with Homework Centre. We offer transport to families who otherwise would not be able to<br />
attend these services. Even though this has been a slow process; Goonimoo’s numbers<br />
have increased significantly from one hundred and sixty nine (169) children to three hundred<br />
and seven children (307) children attending. Goonimoo has supported Barwon Cottage,<br />
Safe Families, Walgett Shire Council, Outback Division, MacKillop and Collarenebri through<br />
many events within our region.<br />
With all the new National Curriculum Framework and EYLF Program we may need to be<br />
ready by 2012. As mobile services are still classed as out of scope we need to be prepared<br />
for the changes occurring in Early Childhood. Staff have been accessing training to prepare<br />
the team for the changes. However, we will need support from <strong>WAMS</strong> to access more<br />
training and visit other Early Childhood Services to be prepared for these changes. Under<br />
the new laws all staff working directly with children have to have a minimum of a Certificate<br />
III.<br />
Goonimoo participated in the <strong>WAMS</strong> 25 years celebrations. We provided support for the<br />
Baby Competition, participated in the Street Parade and interacted with the community<br />
during the event.<br />
The Team consists of Maria Hammond (Coordinator), Roslyn Peters (Early Childhood<br />
Worker), Patricia Murray (Early Childhood Worker), Simone Morgan (Team Leader –<br />
Locational Supported Playgroups) and Monique Watts (Early Childhood Worker). They<br />
attended the following meetings and participated in the following community events.<br />
General Duties at <strong>WAMS</strong><br />
• Goonimoo Mobile Programming<br />
• Transport for families to play sessions<br />
• General Goonimoo Duties<br />
• <strong>Report</strong>ing, Observations and other relevant data<br />
• Home Visits<br />
Meetings/Conferences<br />
• Program Team Meetings Weekly<br />
• In-Services Weekly<br />
• Homework Centre (Gingie and St Joseph’s) Weekly<br />
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• Staff Meeting Monthly<br />
• Supervision Sessions regular<br />
• MacKillop E.C Network Meeting 22 July<br />
• Erin Allen Succeed Consultancy 16 August<br />
• Early Childhood Meetings 22 August and 13 September<br />
• Training/Numeracy/Science 6 September<br />
• Mobile Meet 7 to 9 September<br />
• Dept Human Services 22 September<br />
• State Training / IPSU 11 to 13 October<br />
• Dept Human Services 20 0ctober<br />
• Koolyangarra 16, 23, 30 November<br />
• MacKillop 25 November<br />
• KIDS EXCEL 26 November<br />
• Gingie 30 November<br />
• Gail Simpson 2 to 3, <strong>10</strong> December<br />
• Santa’s Cave 13 to 17 December<br />
• Relationship Workshop Meeting 11 January<br />
• Safe Families 14 January<br />
• Slip, Slop, Slap/Sun Protection 21 January<br />
• Dept Human Services 16 February<br />
• Early Childhood MacKillop 17 February<br />
• Early Childhood Information Day <strong>10</strong> March<br />
• ECTARC Meeting 11 March<br />
• Mobile Meeting (Tim Keegan) 14 to17 March<br />
• Early Childhood Training 4, 5 April<br />
• Early Reference Group 9 to12 April,18 April, 18 May<br />
• Safe Families 18 April, 18 May<br />
• Walgett Show 14, 15 May<br />
• Maggie Dent 11 May<br />
• EYLF Training 13 May<br />
• Biggest Morning Tea 19 May<br />
• <strong>Annual</strong> State Training 20 to 24 June<br />
• Maggie Dent 30 June<br />
Community Programs & Health Promotion<br />
• Homework Centre (St Joseph’s and Gingie) Weekly<br />
• Homework Centre (St Joseph’s Term 1<br />
• Children’s Day in the Park 15 September<br />
• Cultural Awareness Training 8 November<br />
• Santa’s Cave 13 to 17 December<br />
• Relationship Workshop Meeting 11 January<br />
• Slip, Slop, Slap/Sun Protection 21 January<br />
• Walgett Partnership Agreement Signing 2 February<br />
• Opening Apex Park 22 February<br />
• International Women’s Day 8 March<br />
• Walgett Show 14 and 15 May<br />
• Biggest Morning Tea 19 May<br />
• <strong>WAMS</strong> Open Day 29 June<br />
Staff Development<br />
• In-Services Weekly<br />
• Training/Mathematics/Science 6 September<br />
• Mobile Meet (Gosford) 7 to 9 September<br />
• State Training / IPSU 11 to 13 October<br />
• Child Protection 28 February, 2 March<br />
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• Relaxation Technique 29 to 30 March<br />
• ECAV Training <strong>10</strong> to 12 May<br />
• EYLF Training 13 May<br />
• First Aid Training 6 June<br />
• Maggie Dent 11 May, 30 June<br />
• <strong>Annual</strong> State Training 20 to 24 June<br />
Staff Leave<br />
MARIA HAMMOND:<br />
• T.I.L 18 to 26 November<br />
• <strong>Annual</strong> Leave 17 December to 3 January<br />
• T.I.L 12, 27, 28 January<br />
28 to 29 April, 2 May<br />
14 to17 June<br />
PATRICIA MURRAY<br />
• Causal Employee<br />
MONIQUE WATTS<br />
• Causal Employee<br />
ROSLYN PETERS<br />
• <strong>Annual</strong> Leave 5 to 8 July, 23 to 30 September<br />
1 to 4 October<br />
23 December to 3 January<br />
• T.I.L 31 January, 3, 4, 24 February<br />
4 to 8, 17 to 18, 25 to 29 April<br />
SIMONE MORGAN<br />
• <strong>Annual</strong> Leave 23 December to 3 January<br />
• T.I.L 17, 25, 28 February<br />
ANN MEGALOKONOMOS<br />
• T.I.L 16 February<br />
21 to 28 June<br />
Conclusion<br />
This year has been extremely busy, but productive. Working and supporting the children,<br />
families, the community and <strong>WAMS</strong>. We are taking small steps to accomplish high quality<br />
education for children 0 to 5 years and their families. With all the changes that are being<br />
implemented within children’s services staff have worked extremely hard accessing training<br />
to prepare us for the transition.<br />
We will be asking <strong>WAMS</strong> to help us and support Goonimoo with more access to training; as<br />
the changes to mobile services are still in draft form. We have not had confirmation of the<br />
implementation date. However; when we receive this date we will need to be organised and<br />
prepared to take on the new challenge.<br />
We have collaborated with the community of Walgett; as is shown in the data collected.<br />
As more children and families are accessing our services; we hope to work together with<br />
other sections of <strong>WAMS</strong> to improve the education and health of the younger children of our<br />
community.<br />
MARIA HAMMOND<br />
GOONIMOO COORDINATOR<br />
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HEALTHY FOR LIFE<br />
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HEALTHY FOR LIFE<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The Walgett Aboriginal Medical Service (<strong>WAMS</strong>) Healthy for Life Program has seen staff<br />
changes this year. Recruitment to positions has been successful and the Registered Nurse<br />
Healthy for Life position has been filled.<br />
Skye Duncan RN Health Services Co-ordinator is on Maternity leave and Phillip Dowse<br />
Senior Aboriginal Health Worker is acting in this position.<br />
The contract with an external staff agency continues and through this, the Healthy for Life<br />
Program has been able to retain the services of an Exercise Physiologist and Dietician who<br />
provide their services on a rotational basis to <strong>WAMS</strong>, as well as Brewarrina Aboriginal Health<br />
Service Limited (BAHSL), Bourke Aboriginal Health Service (BAHS) and Orana Haven (OH)<br />
as part of the Bila Muuji Upper Sector Consortium (BMUSC).<br />
Rosalyn Fernando AHW Healthy for Life developed the process for the BMUSC Healthy<br />
for Life Well Women’s Health Check Days and these have now been run across the three<br />
BMUSC sites with outreaches from these to smaller towns.<br />
As well, the Program was successful in gaining funding from OATSIH to develop a Community<br />
Garden on the grounds of Euragai Goondi and has entered into a partnership agreement<br />
with Murdi Paaki Regional Enterprise Corporation (MPREC) who have built the garden and<br />
will provide training for the horticultural and forestry as well as a commercial vegetable plot<br />
from this site.<br />
The following is an overview of the Healthy for Life staff’s time over the past year:<br />
Meetings<br />
• Attend monthly Staff meetings<br />
• Six weekly Healthy for Life meetings<br />
• Attend in-house in-services as required.<br />
• Attending the Healthy for Life Well Women’s Health Check Planning Days<br />
General Duties<br />
• Consulting clients as required.<br />
• Health Assessments and Care planning.<br />
• Diet and Exercise Programming<br />
• Assist with making Specialist appointments<br />
• Liaise with all health professionals internally and externally.<br />
• Travelling across the BMUSC (Bourke, Brewarrina and Orana Haven) weekly (Exercise<br />
Physiologist and Dietician only).<br />
• Updating Immunisation records.<br />
• General Observations.<br />
• Referrals to other health professionals as required<br />
• Running the BMUSC Healthy for Life Well Women’s Health Check Days at Walgett and<br />
Collarenebri<br />
• Contributing to the BMUSC Healthy for Life Well Women’s Health Check Days at<br />
Brewarrina and Weilmoringle for BAHSL and Bourke and Enngonia for BAHS.<br />
• Working with the Dharriwaa Elders Group ( DEG) at Walgett on health checks and<br />
assisting them with their garden boxes at the <strong>WAMS</strong> Community Garden<br />
• Networking within the Walgett community to get more groups to take up garden boxes<br />
at the Community Garden<br />
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Staff Development<br />
• Supervision Sessions held four to six weekly with Health Service Coordinator.<br />
• Aboriginal Health Worker completed the Certificate IV in Aboriginal Health through the<br />
College of AHMRC.<br />
• Attending the AH&MRC Chronic Disease conference in Sydney.<br />
• H4L RN Alcock commenced Australian Immunisation Course for a over a period of<br />
twelve weeks, modules are completed and submitted via the internet<br />
Conclusion<br />
We look forward to continuing to provide our services to the people of Walgett who are living<br />
with a Chronic Diseases and to working in partnership with the <strong>WAMS</strong> Maternity Team to<br />
improve the health of Aboriginal mothers, babies and children in order to assist them to<br />
improve their quality of life.<br />
Permanent Staff:<br />
Rosalyn Fernando<br />
Rebecca Alcock<br />
Sarah Brown<br />
Contracted personnel:<br />
Rebecca Gawthorne<br />
Matt Brown BMUSC<br />
AHW Healthy for Life<br />
RN Healthy for Life<br />
Exercise Physiologist<br />
(Maternity Leave and then RTW one day per week)<br />
BMUSC Dietician<br />
Exercise Physiologist<br />
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HEALTHY FOR LIFE<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
On 15th February 2011 I recommenced work as the Exercise Physiologist for the Healthy for<br />
Life program one day per week after ten months of maternity leave.<br />
Since returning to this position I have received minimal client referrals.<br />
A large amount of interest was shown in the <strong>WAMS</strong> Exercise Therapy room but unfortunately<br />
it has been unavailable whilst repairs have been completed making it difficult to retain interest<br />
in the Healthy for Life program.<br />
I have commenced weekly group exercise classes for females to accommodate the closure<br />
of the <strong>WAMS</strong> Exercise Therapy room but this also has had extremely poor attendance.<br />
General Duties<br />
• Provide exercise advice to clients suffering from or at risk of developing a chronic<br />
disease.<br />
• Developing exercise programs for individuals with chronic disease.<br />
• Providing support for clients through review of progress and programs for<br />
individuals.<br />
• Developing group exercise sessions to cater for Healthy for life clients wishing to<br />
exercise in a group setting.<br />
• Working with <strong>WAMS</strong> midwifery team to develop both ante and post natal exercise<br />
classes and advice for mothers.<br />
• Calibration of exercise equipment belonging to the Healthy for Life program.<br />
• Working with the Healthy for Life team in each centre to ensure individual and program<br />
goals are being met.<br />
Health Promotion<br />
• <strong>WAMS</strong> 25 Year celebrations<br />
• “Deadly Girls” group exercise classes<br />
Conclusion<br />
The Healthy for Life program remains a challenge with attendance continually low. With the<br />
help of Healthy for Life RN Rebecca Alcock my aim is to increased attendance for initial<br />
appointments and exercise sessions over the next period. I look forward to this challenge.<br />
SARAH BROWN<br />
EXERCISE PHYSIOLOGIST<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
MENTAL HEALTH<br />
82<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
BRINGING THEM HOME WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This year has been extremely enjoyable working with other service providers and the various<br />
communities. The highlight has been the 25 year celebrations in August. I look forward to<br />
completing both Certificate Fours in late 2011.<br />
Meetings/Conferences<br />
• Monthly Staff Meetings<br />
• Monthly Program Meetings<br />
• SEWB Meeting<br />
• New Staff Orientation<br />
• OH&S meeting<br />
• Lightning Ridge Mental Health Team<br />
• Mens Camp Burrendong Dam<br />
Community Programs & Health Promotion<br />
• Genes for Jeans Day<br />
• Elders<br />
• Ricky Walford Shield<br />
• Jenny Wright Shield<br />
• Children’s Day in the Park<br />
• St Josephs Primary School Dance-a-thon.<br />
• Cricket Promotional Days<br />
• Pink Ribbon Day<br />
• Pit Stop Coonamble<br />
• School Musical<br />
• Santa’s Cave<br />
• Worked on entertainment preparation for 25 year Anniversary<br />
• Men’s Group<br />
• Partnership Signing <strong>WAMS</strong> and GWAHS<br />
• Work with Exercise Physiologist on school programs<br />
• Assemble <strong>WAMS</strong> Aboriginal Cultural Awareness ‘snake’ puzzle<br />
• PACE Collarenebri<br />
Staff Development<br />
• AH&MRC Certificate Four<br />
• AH&MRC Certificate Four<br />
• SMART Training<br />
• SEWB Spring Gathering<br />
• Bronze Medallion<br />
• Cultural Awareness<br />
• Core of Life<br />
• Shake a Leg<br />
General Duties at <strong>WAMS</strong><br />
• Assist in the clinic when required<br />
• Transportation within Walgett for <strong>WAMS</strong> clients<br />
• Transport to Lightning Ridge for specialist appointments<br />
• Debrief <strong>WAMS</strong> staff as required<br />
• Counselling<br />
• Referrals for <strong>WAMS</strong> clients to specialist services<br />
• Support and follow up on SEWB clients<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
Staff Leave<br />
• <strong>Annual</strong> Leave 27 August<br />
• <strong>Annual</strong> Leave 3 September<br />
• <strong>Annual</strong> Leave 29 to 30 November<br />
• <strong>Annual</strong> Leave 1 to 3 December<br />
• <strong>Annual</strong> Leave 1 to 4 March<br />
Conclusion<br />
Overall this year has seen a ongoing commitment to providing support to clients in Walgett<br />
and other communities.<br />
TREVOR SIMPSON<br />
BRINGING THEM HOME WORKER<br />
84<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
MENTAL HEALTH WORKER – TRAINEE<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This year has been very enjoyable. I have had the opportunity to enrol and attend Certificate<br />
Four Training through the AH&MRC. This training has given me insight into what my role is<br />
as a Mental Health Worker.<br />
Community Programs and Health Promotion:<br />
• Genes for Jeans Day<br />
• Mungindi Country League Carnival<br />
• Ricky Walford Shield<br />
• Children’s Day in the Park<br />
• St Josephs Primary School Dance-a-thon.<br />
• Goodooga Sports Day<br />
• Sports Safe Training at High School<br />
• SANTA’s Cave<br />
• SEWB Loss and Grief Workshop<br />
• Bronze Medallion training<br />
• Partnership Signing between <strong>WAMS</strong> and GWAHS<br />
• <strong>WAMS</strong> 25 Year Celebrations<br />
• Men’s Pit Stop at Coonamble<br />
Meetings/Conferences:<br />
• Attend monthly <strong>WAMS</strong> Program meetings<br />
• Attend monthly <strong>WAMS</strong> staff meetings<br />
• Attend weekly <strong>WAMS</strong> staff in-services<br />
• Drug and Alcohol, BTH, Mental Health and FCPHC<br />
• Drug and Alcohol, BTH, Mental Health and FCPHC<br />
• Santa’s Cave Meeting<br />
• Coonamble Pit Stop Meeting<br />
• Assisting in preparations for 25 year celebrations<br />
General Duties at <strong>WAMS</strong>:<br />
• Work with other Program Team Members to ensure <strong>WAMS</strong> clients have access to<br />
appropriate services<br />
• Work in <strong>WAMS</strong> GP Clinic<br />
• Work in <strong>WAMS</strong> Dental Clinic<br />
• Work with FCPHC Team<br />
• Assist Clients were needed e.g. medical appointment, social transport<br />
• Liaise with Program Team on a regular basis<br />
• Strengthen business and community contacts/links through <strong>WAMS</strong>.<br />
• Assisting Program members in promotion of programs<br />
• Flier distribution for <strong>WAMS</strong> upcoming events<br />
• Review of Smoking Cessation Information at <strong>WAMS</strong><br />
• Transporting clients<br />
• Support fellow co-workers<br />
• Assemble <strong>WAMS</strong> Aboriginal Cultural Awareness ‘snake’ puzzle<br />
Staff Development:<br />
• SEWB Spring Gathering<br />
• Mental Health First Aid<br />
• Bronze Medallion training<br />
• Certificate Four Mental Health<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Staff Leave:<br />
• <strong>Annual</strong> leave in January<br />
Conclusion:<br />
Overall this year has been extremely rewarding. Undertaking the Certificate Four Training<br />
has allowed me to provide more service to clients and given me a better understanding of<br />
Mental Health issues.<br />
RICCO LANE<br />
TRAINEE MENTAL HEALTH WORKER<br />
86<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
MIDWIFERY<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
MIDWIFERY PROGRAM<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The team at Yinaar Gaayili have worked closely with the community this year on improving<br />
the care and support of ante natal and post natal mother and their families. With the continued<br />
support and fortnightly visits from the consortia of Midwives and on the ground work provided<br />
by the Midwifery Health Worker Yinaar Gaayili has assisted in the safe arrival of thirty five<br />
beautiful babies.<br />
During this year Yinaar Gaayili underwent some repairs to the flooring, so alternatively the<br />
ante natal and post natal clinics were conducted from the main clinic building in Pitt Street<br />
with minimal disruption to our clients. The Midwifery Health Worker conducted home visits<br />
and patient transport when required.<br />
Yinaar Gaayili continues to support mother with emergency packs for hospital and pre-loved<br />
baby cloth are always on hand each clinic for mother to take if required. Breastfeeding<br />
education continues to be our main focus with our mother and self care.<br />
The Midwifery Health Worker assisted Dr Simone Mulder on her visit to <strong>WAMS</strong>. Dr Mulders<br />
visits provide our women with Obstetric and Gynaecology care.<br />
The Midwifery Health Worker conducted a six week parenting program in conjunction with<br />
Goonimoo and Locational Supported Playgroups. The program was open to all parents that<br />
attended the play session.<br />
The highlight for our program was participating in the 25 year celebrations of <strong>WAMS</strong>. Our<br />
team hosted a baby show and participated in a street parade. These events had very positive<br />
feedback from the community<br />
Meetings/Conferences<br />
• Weekly Program Team Meetings<br />
• Monthly staff Meetings<br />
• Supervision<br />
• Brighter Futures Meeting 7 April<br />
• Dubbo Base research officer 27 June<br />
• NSW Family Health Network Meeting 24 to 27 May<br />
Community Programs & Health Promotion<br />
• Yinaar Gaayili Yarns Notice board Ongoing<br />
• Breast feeding Week 7 August<br />
• Child protection Week 15 September<br />
• Children’s Day in the Park 15 September<br />
• Visits to Women Safe house 28 January,<strong>10</strong> February, <strong>10</strong> March<br />
• Providing Parenting and Mother craft 28 March and 4 April<br />
• MacKillop Play Group 5 April<br />
• <strong>WAMS</strong> 25 Year Celebration 11 to 15 April<br />
• Red Nose Day 24 June<br />
General Duties at <strong>WAMS</strong><br />
• Ante natal and post natal clinic<br />
• Support specialist<br />
• Data collection<br />
• General Clinic Duties<br />
• Transport<br />
• Internal and external referrals<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
• Health Promotion<br />
• Home visits<br />
• Assist Program team when required<br />
• Uniform Team<br />
• Family Violence Meeting<br />
Staff Development<br />
• <strong>WAMS</strong> in-services weekly<br />
• Core of Life facilitator training 5 to 6 May<br />
• Mandatory <strong>Report</strong>ing <strong>10</strong> May<br />
• Chid Protection <strong>10</strong> to 12 May<br />
Staff Leave<br />
• <strong>Annual</strong> Leave 12 to 14 July, 15 to 18 October<br />
• <strong>Annual</strong> Leave 27 to 29 December<br />
• <strong>Annual</strong> Leave 2 to 3 February,1 to15 March<br />
Conclusion<br />
Yinaar Gaayili is developing into a service that is providing mothers and their families<br />
with a positive, informative and safe place to receive the support and care they require.<br />
Breastfeeding mothers can sit and feed their babies in a safe and nurturing environment. I<br />
am looking forward to seeing Yinaar Gaayili grow in the next twelve months.<br />
KARNIE WALFORD<br />
MIDWIFERY HEALTH WORKER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
89
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PRACTICE MANAGER<br />
(CLINIC)<br />
90<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
CLINIC MANAGER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
The past twelve months have seen been as hectic as ever, we have staff leave the<br />
organisation and new staff have come on board and are working in all areas of the business.<br />
<strong>WAMS</strong> turnover of Locum GP’s has been consistent although it is pleasing to see that the<br />
majority of the GP’s return on a regular basis. <strong>WAMS</strong> continue to recruit nationally for a full<br />
time GP.<br />
Meetings/Conferences<br />
I attend planned, informal, formal and ad hoc meetings. Not only do meetings allow time<br />
to plan, implement and evaluate events, they provide the occasion for people to network,<br />
discuss effective and efficient strategies for activities to be measureable, achievable, realistic<br />
and time-specific.<br />
Monthly staff meetings Monthly clinic meetings HAC meetings monthly<br />
QMS meetings Management meetings Board meetings<br />
Ministerial meetings Home care meetings Ad hoc meetings<br />
Primary School meetings Oral Health promotion Supervision sessions<br />
Community Programs and Health Promotion<br />
Community driven programs are vital part of providing a service that ensures the community<br />
is receiving an optimal level of care that is appropriate to their needs. <strong>WAMS</strong> is a leading<br />
organisation locally and regionally, nationally <strong>WAMS</strong> have received awards in recognition of<br />
our drive and commitment to deliver outreach services to various communities.<br />
Health Promotional activities prove invaluable when vital information is broadcasted to the<br />
local and wider communities. From a Managers perspective health promotion is paramount<br />
when delivering good sound clinical advice or education thus ensuring all concerned have<br />
the benefit of being part of a healthy community. <strong>WAMS</strong> is instrumental with showcasing<br />
health promotional activities, fund raising and making a difference whether on a local level<br />
or on a larger scale.<br />
Compulsory attendance for Anti Discrimination tuition, national strategies and guidelines<br />
are delivered to all staff therefore ensuring all staff are fully informed of current practices<br />
regarding discrimination disciplines.<br />
Conclusion<br />
From a Management viewpoint it is empowering to be able to have input regarding the daily<br />
running of the organisation to ensure a smooth transition occurs regarding <strong>WAMS</strong> business<br />
whether it’s organising transport, staff back fill or attending meetings.<br />
Clinical duties are limited; however, I am on hand to provide cover as Receptionist, clinic<br />
nurse or dispensary assistant. I look forward to the new year and have no believe it will be<br />
as challenging.<br />
JESSIE RICHARDSON<br />
CLINIC PRACTICE MANAGER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PRACTICE MANAGER<br />
(PROGRAMS)<br />
92<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PROGRAM PRACTICE MANAGER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
This year has been extremely busy with increase in meetings due to the Remote Service<br />
Delivery.<br />
Meetings/Conferences<br />
• Monthly Board of Directors Meetings<br />
• Monthly Program Meetings<br />
• Monthly Staff Meetings<br />
• Monthly Interagency<br />
• Monthly Community Working Party<br />
• Monthly SAAP Services<br />
• Monthly Management Meetings<br />
• Monthly Midwifery Meetings<br />
• Monthly Namoi House Incorporated<br />
• Three Monthly Murdi Paaki Management Committee<br />
• Weekly Team meetings<br />
• As required Remote Service Delivery<br />
• RFDS 16 July<br />
• MPDAN 22 July<br />
• Safe families 22 July<br />
• Accreditation Debrief 26 July<br />
• OCHRE Health 5 August<br />
• MPDAN 6 August<br />
• Kevin Humphries, MP <strong>10</strong> August<br />
• Minister Lynch 11 August<br />
• Early Childhood Review 17 August<br />
• PaCe Meeting 24 August<br />
• Liquor Accord 26 August<br />
• Barwon Cottage 26 August<br />
• CentaCare 26 August<br />
• NSW Health 27 August<br />
• DEG 2 September<br />
• MPDAN 8 September<br />
• Youth Centre 14 September<br />
• Sexual Assault Services 14 October<br />
• MPDAN 25 October<br />
• Magistrate 28 October<br />
• DEG 28 October<br />
• Cultural Awareness 8 November<br />
• Walgett Magistrate 25 January<br />
• DV Meeting 8 March<br />
• AMIHS 16 March<br />
• MSOAP 18 March<br />
• AMIHS 17 March<br />
• Liquor Accord 28 April<br />
• AH&MRC – Hip Hop 24 May<br />
• LSP 31 May<br />
• Regular <strong>WAMS</strong> 25 Year Celebration Meetings<br />
Community Programs & Health Promotions<br />
• DEG 23 August<br />
• Daffodil Day 27 August<br />
• Children’s Day in the Park 15 September<br />
• <strong>WAMS</strong> 25 Year Celebrations 11-15 April<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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ANNUAL REPORT 20<strong>10</strong>/2011<br />
General Duties at <strong>WAMS</strong><br />
• Manage compliance of the <strong>WAMS</strong> Program Team with GPAplus accreditation and<br />
QMS Standards – <strong>WAMS</strong> has achieved both Accreditation reviews<br />
• Manage and implement quality improvement initiatives within the Program Team<br />
• Provide Monthly <strong>Report</strong>s to the Management Team, Board of Directors and Program<br />
Team<br />
• Complete monthly supervision sessions with Program Staff<br />
• Manage resources as required<br />
• Complete Medicare audits<br />
• Assist Program Staff to complete required data<br />
• Assist the CEO/DCEO as delegated and required<br />
• Manage the Program Team as required<br />
• Ensure Goonimoo complies with Children’s Services Regulations 2004<br />
• Complete <strong>Report</strong>s for various Funding Bodies<br />
• Develop and work on Memorandums of Understandings (MoU’s) with various<br />
Agencies<br />
• Staff Supervision<br />
• Support Midwifery Consortia<br />
Staff Development<br />
• Governance Training 9 November<br />
• <strong>WAMS</strong> In-services<br />
• Rising to the Challenge – Breech Delivery 21-22 February<br />
• MERI In-service 22 March<br />
• Core of Life 5 – 6 May<br />
Staff Leave<br />
• <strong>Annual</strong> Leave 23 to 28 September<br />
1 to 17 January<br />
Conclusion<br />
Despite the extra workload related to the Remote Service Delivery, I enjoy the opportunity<br />
to participate and ensure future planning for local Health Services meet the needs of the<br />
community.<br />
I look forward to the next financial year.<br />
KYLIE GILMORE<br />
PRACTICE MANAGER<br />
94<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PUBLIC HEALTH<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
95
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PUBLIC HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
On 15 February 2011 I recommenced work after ten months of maternity leave and have<br />
filled the Public Health position one day per week.<br />
Since commencing this position I have been involved in a number of community programs<br />
which I have thoroughly enjoyed. I delivered my Healthy Preschoolers’ program to<br />
Koolyangarra Preschool. I have also attended weekly visits to Walgett Community Colleges<br />
Behavioural class, as well as attending Rugby League sessions at St Josephs School and<br />
accompanying St Josephs Netballers to local tournaments. I have also been conducting swim<br />
sessions with <strong>WAMS</strong> workers aiming to complete their bronze medallions in preparation for<br />
the <strong>WAMS</strong> 25 year celebrations. I have attended Reconciliation Day at the Walgett High<br />
School as well as completing “Shake a Leg” training in Dubbo. I also assisted in the <strong>WAMS</strong><br />
25 year celebration week which was great to be involved in.<br />
General Duties<br />
• Provide ongoing Health Promotional Activities that focus on improving the Health and<br />
Wellbeing of Aboriginal People in Walgett<br />
• Provide support to local school sports programs<br />
• Provide a Health Lifestyle Program to Preschool Children<br />
Community Programs & Health Promotions<br />
• Healthy Preschoolers program at Koolyangarra Pre School<br />
• <strong>WAMS</strong> 25 year celebrations<br />
• Reconciliation Day at Walgett High School<br />
• Netball development at St Josephs primary school<br />
• Rugby League development at St Josephs primary school<br />
• Behavioural class at Walgett Community College<br />
• Bronze Medallion training<br />
Staff Development<br />
• Shake A Leg training<br />
Conclusion<br />
I have enjoyed promoting healthy living throughout the Walgett community and look forward<br />
to continuing my work during the coming year.<br />
SARAH BROWN<br />
PUBLIC HEALTH WORKER<br />
96<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
PUBLIC HEALTH WORKER<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This year has seen a slight decrease in the Number of Health Promotions provided by this<br />
Author. In January 2011, I accepted a part-time Secondment to the Locational Supported<br />
Playgroup Program for three days a week.<br />
Meetings/Conferences<br />
• Weekly staff in-services<br />
• Weekly program team meetings<br />
• Monthly program meetings<br />
• Monthly staff meetings<br />
• Monthly Health promotion meeting <strong>WAMS</strong> /WHS working in partnership<br />
• Children’s Day in the Park<br />
• Cuppa for Kids<br />
• Phone meeting with AHMRC personnel re BREATHE project<br />
• Bila Muuji Smoking cessation project<br />
Community Programs and Health Promotion<br />
• Fliers and posters hand outs every week<br />
• Breakfast Club rostered<br />
• Daffodil Day 27 August<br />
• Footy Colours Day 3 September<br />
• Children’s Day in the Park 15 September<br />
• Measure Up September<br />
• Rugby koori knock-out at Walgett 18 September<br />
• Cuppa for Kids (our l’l Gus Day) 29 September<br />
• Red Apple month October<br />
• Goodooga clinics 7 to 8 October<br />
18 November<br />
• Goonimoo Children’s Mobile Children Resources Unit week<br />
11 to 15 October<br />
• Breakfast Club St. Joseph’s School 20 October<br />
3, 17 and 29 November<br />
13 December<br />
• Pink Ribbon Breakfast 25 October<br />
• Oz Tag 5 Week program 27 October to 24 November<br />
• Breakfast Club Public School 12 and 26 November<br />
<strong>10</strong> December<br />
• Smoking Cessation 17 November<br />
• Santa’s Cave 13,14,16,17 December<br />
• Worlds AIDS Day Collarenebri 29 November<br />
• Worlds AIDS Day Lighting Ridge 1 December<br />
• Worlds AIDS Day Walgett 1 December<br />
• Relationships health information Day Collie 14 January<br />
• Slip Slop Slap pool 28 January<br />
• D&A Information Day 21 February<br />
• Apex Park Opening 22 February<br />
• Salt awareness information hand out 11 March<br />
• Seniors Week luncheon 25 March<br />
General Duties at <strong>WAMS</strong><br />
• Assist Clients were needed e.g. medical appointment, social transport.<br />
• Liaise with Program Team on a regular basis.<br />
• Strengthening business and community contacts/links through <strong>WAMS</strong>.<br />
• Assisting Program members in promotion of programs.<br />
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• Flier distribution for <strong>WAMS</strong> upcoming events<br />
• Condoms<br />
• Assist <strong>WAMS</strong> Staff<br />
Staff Development<br />
• Promoting community learning 26 August<br />
• Cultural Awareness 8 November<br />
• Mental Health First Aid training 22 to 23 November<br />
Staff Leave<br />
• Leave 1 July to 8 August<br />
• Sick Leave 19 August<br />
• Personal leave 30 September<br />
• Leave 4 November<br />
• <strong>Annual</strong> closure of <strong>WAMS</strong> Christmas period<br />
Conclusion<br />
I have enjoyed my time as the Public Health Worker and look forward to the next year.<br />
ANN MEGALOKOMONOS<br />
PUBLIC HEALTH WORKER<br />
98<br />
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Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
SEXUAL HEALTH<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
99
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
SEXUAL HEALTH<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
Funding for this Program is suspended by NSW Health due to the position being vacant for<br />
the majority of this period. <strong>WAMS</strong> continues to liaise with the funding body for the release<br />
of these monies.<br />
Conclusion<br />
<strong>WAMS</strong> have successfully negotiated one-off funding for the purchase of staff housing for<br />
NSW Health Positions in order to offer quality accommodation in addition to salary packaging<br />
of this vacancy.<br />
KYLIE GILMORE<br />
PROGRAM PRACTICE MANAGER<br />
<strong>10</strong>0<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
VEHICLE MANAGEMENT<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
<strong>10</strong>1
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
MOTOR VEHICLE REPORT<br />
JULY 20<strong>10</strong> TO JUNE 2011<br />
Introduction<br />
This financial year has seen the <strong>WAMS</strong> vehicle fleet increase due to several new programs with<br />
additional staff, direct funding by OATSIH for three new cars and an increased requirement<br />
to service a broader area. <strong>WAMS</strong> fleet numbers now stands at twenty seven vehicles overall<br />
but will increase again once the three new vehicles have been purchased. All vehicles have<br />
been purchased and traded again through Robert Handsaker Ford at Narromine.<br />
Vehicle Selection and Financing<br />
Following advice from the dealer principal, Mr Robert Handsaker, we have continued to<br />
operate several Ford Mondeo sedans and a Ford Focus due to their reduced fuel consumption<br />
and suitability for travel around town. Trade-in values have kept pace with end of lease<br />
residual payouts and we will continue to monitor vehicle financing and selection with the<br />
aim of providing the best choice for individual situations while attempting to reduce overall<br />
costs.<br />
During the year all new leases were taken out with Westpac Equipment Finance. This has<br />
proved to be quite beneficial for <strong>WAMS</strong> as we have been able to negotiate with Westpac<br />
very favourable leasing rates. All the old leases with Macquarie Bank have now been paid<br />
out and we move into the new year with all leases under the one roof for the first time in<br />
some years.<br />
Staffing<br />
<strong>WAMS</strong> would like to acknowledge the very real efforts and hard work that our Transport<br />
Officers Ms Marissa Walford, Mr Greg Mason, Mr Bill Peacock, Mr Peter Plazina and Mr<br />
Richard Walford put into looking after of our fleet. They spend many long hours cleaning the<br />
vehicles and co-ordinating their servicing, registration and maintenance. Most would agree<br />
that it is rare to see a badly maintained or unwashed <strong>WAMS</strong> vehicle on the road, so due<br />
credit goes to our Transport Officers.<br />
Vehicle Updates<br />
Replacement Date – September 20<strong>10</strong><br />
AMS018<br />
AMS034<br />
BRE011<br />
Replacement Date – November 20<strong>10</strong><br />
AMS021<br />
Replacement Date – March 2011<br />
AMS011<br />
AMS016<br />
AMS029<br />
AMS035<br />
Replacement Date – April 2011<br />
AMS032<br />
AMS037<br />
Replacement Date – June 2011<br />
AMS014<br />
AMS023<br />
BRE028<br />
<strong>10</strong>2<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
Conclusion<br />
With an increased fleet and greater demands placed on our staff and their time we face a<br />
challenging time in the year ahead. Management of our vehicles is nearly a full time job in<br />
itself and I wish to recognise the work and effort put into this by Mr Phillip Dowse. It is hoped<br />
that we may be in a position to build additional secure parking for our vehicles in the next<br />
year or so as we are now struggling to garage all our vehicles at night.<br />
In addition, the constant enquiry for patient transport means that many of our vehicles<br />
are doing increased kilometres between changeovers. <strong>WAMS</strong> hope that by establishing a<br />
strong working partnership with Robert Handsaker Ford we will be well placed to meet these<br />
challenges and proceed in a planned and businesslike manner.<br />
ANDREW DENISON<br />
FINANCE OFFICER<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health<br />
<strong>10</strong>3
Walgett Aboriginal Medical Service Co-Operative Limited<br />
ANNUAL REPORT 20<strong>10</strong>/2011<br />
<strong>10</strong>4<br />
Celebrating 25 years in 2011 – Health is Life is Health<br />
Funded by the Federal Department of Health & Ageing and NSW Health
Community Garden<br />
Launch<br />
<strong>WAMS</strong> walkthrough<br />
25 Anniversary Ball
1 3 4 5 6<br />
2<br />
8<br />
7 <strong>10</strong> 11<br />
9<br />
12<br />
14<br />
15 16<br />
13<br />
17 18 19 21 22<br />
20<br />
23<br />
1. Mr T (A Team) Daniel Walford 13. The Hulk Ricco Lane<br />
2. Velma (Scooby-Doo) Fay Wood 14. Rooster Reg Humphreys<br />
3. Fred (Scooby-Doo) Barry Walford 15. Bananas in Pyjamas 1 Maryanne Rutene<br />
4. Fluffy Bunny Noel Walford 16. Bananas in Pyjamas 2 Reg Rutene<br />
5. 80’s punk Marissa Walford 17. Daisy Duck Roslyn Peters<br />
6. Sponge Bob Kirin Rose 18. Donald Duck Sipa Stowers<br />
7. Snow White Kylie Gilmore 19. Floppy Eared Bunny Stephanie Shepherd<br />
8. Scooby Doo Trevor Simpson 20. Pirate Sarah Brown<br />
9. Witch 1 Donna Thurston 21. Shrek Ann Megalokonomos<br />
<strong>10</strong>. Clown Karnie Walford 22. Princess Fiona Maria Hammond<br />
11. Spiderman David Kennedy 23. Witch 2 Naomi Barrett<br />
12. Hannibal (A Team) Greg Mason<br />
for the community – by the community