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Proudly Pinoy - Planters Development Bank

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8<br />

SME.COMmunity.PHilippines<br />

Keep Your<br />

Sales Team Sharp<br />

<br />

Next to the product line, the underlying factor for business success is the<br />

ability to penetrate the market with a well-trained and aggressive sales team.<br />

Unfortunately, only a few manufacturing companies have such teams already<br />

in place. These crack teams are usually found among the multinationals and the larger<br />

well-established, all-Filipino firms.<br />

The chief frustration of many company owners concerns the ability of their<br />

sales force to meet the annual targets. Another serious issue is distress in<br />

sales areas because of the high turnover rate among sales personnel.<br />

Others owners are troubled by situations where the company is held<br />

hostage by the sales team. In these instances, it is the sales people who dictate the<br />

business targets of the company. And oftentimes, the sales team understates their<br />

targets, leading to large opportunity losses for the firm. Growing the potential of the<br />

sales areas through a business development program usually gets paid lip service in<br />

these companies and the sales people, being familiar with the buying habits of their<br />

accounts, are actually on the job only 15 days in the month.<br />

Here are some pointers that can help you overcome internal obstacles, sharpen<br />

your selling edge and get your company in fighting form.<br />

Map Out the Operating Area<br />

You need to do the basic work of counting<br />

the retail outlets where your products<br />

can be sold by channel type. You have to<br />

map out an area by street, by barangay or<br />

district in a micro condition. This allows<br />

you to see the big picture by region. The<br />

resulting business value of the area can<br />

thus be better estimated through a sales<br />

matrix which tells you where your supply<br />

gaps are in each channel and how large<br />

these gaps are.<br />

You now can slowly develop the<br />

game plan to cover all the outlets for a<br />

prescribed period of time, through sales<br />

blitzes done directly or through the local<br />

area wholesalers and distributors. The<br />

business value of the area can thus be<br />

better estimated from the sales matrix.<br />

The micro mapping effort then<br />

generates a national snapshot of the<br />

product’s true market potential. This is<br />

a tedious process, but once done, the<br />

database will be a valuable planning tool

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