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OFFER<br />

EXTENDED<br />

We’re definitely<br />

round the twist!<br />

We will continue to<br />

beat any like for like<br />

quotations on USB<br />

FlashDrives this<br />

Autumn!*<br />

You CAN<br />

have it all….<br />

exceptional<br />

service, quality<br />

and the best<br />

prices only from<br />

Listawood;<br />

that’s definitely<br />

something to<br />

rave about!<br />

Tel: +44 (0) 1485 529100 | Email: sales@listawood.com<br />

Web: www.listawood.com<br />

*<br />

Subject to sight of a written quotation<br />

REGULARS<br />

Lessons mean<br />

better business<br />

I AM sitting thinking about<br />

the year that is just coming<br />

to an end. Reflecting on the<br />

achievements in 2012, the<br />

good the bad and building<br />

the learning into our forward<br />

planning for – I can’t we believe<br />

it – 2013!<br />

I remember at last year’s bpma<br />

AGM, in my president’s speech,<br />

talking about how tough it was<br />

out there and that the doom and<br />

gloom was predicted to continue<br />

into 2012 – with the glimmer of<br />

hope that the Diamond Jubilee<br />

and the Olympics would bring<br />

us all a well-deserved business<br />

boost!<br />

It may not have been the case,<br />

but at least these two events gave<br />

us all a brief burst of excitement<br />

and national pride.<br />

I went on to highlight what we<br />

can do to help our businesses<br />

stand out from the crowd, with<br />

the ambition to be best in class in<br />

terms of accreditation, ethic-ability<br />

and product conformity.<br />

Step by step, putting plans in<br />

place for our business improvement,<br />

team development and our<br />

own personal growth.<br />

Being the best we can be, at<br />

what we do in the promotions<br />

market – building in those little<br />

steps so that they are achievable,<br />

no matter how big or small your<br />

business is.<br />

Understanding that we need to<br />

add value in order to move away<br />

from simply price competition.<br />

I was recently asked to support<br />

Accenture in a presentation<br />

because they have been so impressed<br />

by our approach to this<br />

high risk market.<br />

I was amazed at the feedback<br />

I received after the presentation.<br />

It was so refreshing to know so<br />

many global clients do really care<br />

and, more importantly, value ethical<br />

businesses.<br />

I was asked, if there were three<br />

things that the corporates could<br />

do to support small business,<br />

what would they be?<br />

I responded: live their values,<br />

i.e. tenders should not be a<br />

box-ticking exercise. For a more<br />

open sharing and collaboration<br />

between corporate and distributor,<br />

understand there is a cost<br />

implication in doing things right<br />

Wearing several hats – my<br />

bpma president’s role, as a CIPS<br />

Fellow committee member and<br />

of course the day job as MD of<br />

The Sourcing Team – I try to share<br />

some of the learning across from<br />

our sector within our trade association<br />

and out to my corporate<br />

procurement network.<br />

Gill Thorpe<br />

gill.thorpe@ppda.co.uk<br />

We share what best practice<br />

looks like and I can also help to<br />

increase awareness to our specific<br />

challenges and the role the bpma<br />

plays in improving standards, and<br />

of course the benefits of our Chartered<br />

Membership.<br />

At another conference this year,<br />

I was delighted when I was introduced<br />

to someone by a connection<br />

from Cisco, who referred to<br />

The Sourcing Team as “one of the<br />

major players”.<br />

Well, we are nowhere close to<br />

the size and scale of what we see<br />

as the “big boys” (although I was<br />

not about to say that!) but we<br />

have been committed over the<br />

years to be as good, or actually, I<br />

would possibly argue, to be one of<br />

the best in regard to process, ethic-ability,<br />

sustainability, diversity<br />

and in our team’s creative thinking<br />

and approach.<br />

It is not about the size of your<br />

business – it is about commitment<br />

and, frankly, hard graft to<br />

aim high, taking small steps, year<br />

on year, which we can all do – no<br />

excuses that we can’t afford to be<br />

ISO-accredited or spend time at<br />

seminars, conferences etc. What<br />

gets planned gets done!<br />

The reason I am so passionate<br />

about both personal and business<br />

improvement is that it pays back<br />

to you and your business massively.<br />

This market is changing all the<br />

time. The world is becoming more<br />

and more competitive and we<br />

need to compete globally, offering<br />

great product, great service and<br />

constantly reinventing ourselves<br />

to remain relevant.<br />

At the Trade Only National<br />

Show, the bpma is ready to help<br />

you, with the launch of our exciting<br />

new education program. The<br />

Education Day is a prime opportunity<br />

to gain expert knowledge<br />

from some outstanding speakers.<br />

I wish you all great success in<br />

2013.<br />

12

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