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Tel: +44 (0) 1485 529100 | Email: sales@listawood.com<br />
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*<br />
Subject to sight of a written quotation<br />
REGULARS<br />
Lessons mean<br />
better business<br />
I AM sitting thinking about<br />
the year that is just coming<br />
to an end. Reflecting on the<br />
achievements in 2012, the<br />
good the bad and building<br />
the learning into our forward<br />
planning for – I can’t we believe<br />
it – 2013!<br />
I remember at last year’s bpma<br />
AGM, in my president’s speech,<br />
talking about how tough it was<br />
out there and that the doom and<br />
gloom was predicted to continue<br />
into 2012 – with the glimmer of<br />
hope that the Diamond Jubilee<br />
and the Olympics would bring<br />
us all a well-deserved business<br />
boost!<br />
It may not have been the case,<br />
but at least these two events gave<br />
us all a brief burst of excitement<br />
and national pride.<br />
I went on to highlight what we<br />
can do to help our businesses<br />
stand out from the crowd, with<br />
the ambition to be best in class in<br />
terms of accreditation, ethic-ability<br />
and product conformity.<br />
Step by step, putting plans in<br />
place for our business improvement,<br />
team development and our<br />
own personal growth.<br />
Being the best we can be, at<br />
what we do in the promotions<br />
market – building in those little<br />
steps so that they are achievable,<br />
no matter how big or small your<br />
business is.<br />
Understanding that we need to<br />
add value in order to move away<br />
from simply price competition.<br />
I was recently asked to support<br />
Accenture in a presentation<br />
because they have been so impressed<br />
by our approach to this<br />
high risk market.<br />
I was amazed at the feedback<br />
I received after the presentation.<br />
It was so refreshing to know so<br />
many global clients do really care<br />
and, more importantly, value ethical<br />
businesses.<br />
I was asked, if there were three<br />
things that the corporates could<br />
do to support small business,<br />
what would they be?<br />
I responded: live their values,<br />
i.e. tenders should not be a<br />
box-ticking exercise. For a more<br />
open sharing and collaboration<br />
between corporate and distributor,<br />
understand there is a cost<br />
implication in doing things right<br />
Wearing several hats – my<br />
bpma president’s role, as a CIPS<br />
Fellow committee member and<br />
of course the day job as MD of<br />
The Sourcing Team – I try to share<br />
some of the learning across from<br />
our sector within our trade association<br />
and out to my corporate<br />
procurement network.<br />
Gill Thorpe<br />
gill.thorpe@ppda.co.uk<br />
We share what best practice<br />
looks like and I can also help to<br />
increase awareness to our specific<br />
challenges and the role the bpma<br />
plays in improving standards, and<br />
of course the benefits of our Chartered<br />
Membership.<br />
At another conference this year,<br />
I was delighted when I was introduced<br />
to someone by a connection<br />
from Cisco, who referred to<br />
The Sourcing Team as “one of the<br />
major players”.<br />
Well, we are nowhere close to<br />
the size and scale of what we see<br />
as the “big boys” (although I was<br />
not about to say that!) but we<br />
have been committed over the<br />
years to be as good, or actually, I<br />
would possibly argue, to be one of<br />
the best in regard to process, ethic-ability,<br />
sustainability, diversity<br />
and in our team’s creative thinking<br />
and approach.<br />
It is not about the size of your<br />
business – it is about commitment<br />
and, frankly, hard graft to<br />
aim high, taking small steps, year<br />
on year, which we can all do – no<br />
excuses that we can’t afford to be<br />
ISO-accredited or spend time at<br />
seminars, conferences etc. What<br />
gets planned gets done!<br />
The reason I am so passionate<br />
about both personal and business<br />
improvement is that it pays back<br />
to you and your business massively.<br />
This market is changing all the<br />
time. The world is becoming more<br />
and more competitive and we<br />
need to compete globally, offering<br />
great product, great service and<br />
constantly reinventing ourselves<br />
to remain relevant.<br />
At the Trade Only National<br />
Show, the bpma is ready to help<br />
you, with the launch of our exciting<br />
new education program. The<br />
Education Day is a prime opportunity<br />
to gain expert knowledge<br />
from some outstanding speakers.<br />
I wish you all great success in<br />
2013.<br />
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