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JR - Health Care Compliance Association

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August 2002<br />

6<br />

By Craig Harriger, J.D., MBA and Paul Singleton, CISSP<br />

Editor’s note: Wm. Craig Harriger, J.D., practices, and DME providers. The system’s<br />

insurance company carries PPO,<br />

MBA (HOM) CHC, CHE, is Corporate<br />

<strong>Compliance</strong> Officer at Washoe <strong>Health</strong> HMO, and Indemnity and Medicare+<br />

System. He may be reached at 775/982- Choice products.<br />

5249. Paul Singleton, CISSP, is the<br />

Information Security Manager at Washoe Expanded initiative<br />

<strong>Health</strong> System.<br />

Like many organizations, Washoe<br />

employed the Charter System to form<br />

I<br />

nformation is one of the most a HIPAA Implementation Committee<br />

valuable assets of health care chaired by the Corporate <strong>Compliance</strong><br />

organizations. The Federal Officer. As with many organizations,<br />

Government has recognized the importance<br />

of this information. As a consetially<br />

envisioned a “fast and cheap”<br />

some of the committee members iniquence,<br />

HIPAA initiatives must be approach. Others decided to preempt<br />

implemented. As HIPAA deadlines that approach with a proposed Charter<br />

approach, some organizations begrudgingly<br />

are attempting to just meet the<br />

amendment.<br />

deadlines with a minimum investment. The committee not only adopted the<br />

Others however, are taking advantage of amended Charter, but also embraced<br />

the opportunity to enhance information<br />

management across the enterprise. ing into the Charter the goal of “seize<br />

the spirit of the changes by incorporat-<br />

These organizations see this mandatory the opportunity to streamline business<br />

initiative as an opportunity to significantly<br />

enhance their value while meet-<br />

and achieve a competitive advantage<br />

processes, eliminate manual processes,<br />

ing the governmental mandates.<br />

while meeting federally mandated legislation”.<br />

In essence the group acknowledged<br />

that since HIPAA mandates the<br />

One organization that has chosen to<br />

seize this opportunity is Washoe <strong>Health</strong> consumption of certain resources and<br />

System (Washoe). Washoe is a Reno, time commitments, value-added thinking<br />

should be employed to improve the<br />

Nevada-based vertically integrated<br />

health care system serving Northern organization wherever possible.<br />

Nevada and Northern California.<br />

Washoe’s services include a 529-bed Information management mapping<br />

Medical Center, a surgery center, an inpatient<br />

rehabilitation facility (IRF), the Information Security Manager<br />

As a part of this value-added approach,<br />

extended care facilities and skilled nursing<br />

units (SNFs), in addition to a home information management scheme.<br />

identified the absence of a holistic<br />

health agency, multi-specialty physician Although there were numerous authen-<br />

CRAIG HARRIGER, J.D., MBA<br />

tication requirements in place, there<br />

were no links between the roles and<br />

departments in the management of<br />

information access. The committee<br />

reviewed the deficit and found a multitude<br />

of benefits were available that<br />

would form a competitive advantage<br />

from the process of information management<br />

mapping.<br />

The expanded initiative sought to<br />

devise a system that would meet<br />

HIPAA’s readily apparent basic requirements.<br />

For example, the new process<br />

needed to increase the ability to audit<br />

access to patients’ protected health<br />

information (PHI) both accurately and<br />

efficiently. Second, the prescribed sublevels<br />

of PHI, such as psychotherapy<br />

notes, required additional levels of<br />

scrutiny. Third, Washoe needed a tool<br />

that expedited the manner in which<br />

only the appropriate information is<br />

provided to users. Finally, the system<br />

needed to identify the appropriate<br />

method of destruction for differing<br />

classifications of information.<br />

The group identified several additional<br />

potential benefits of information management<br />

mapping. These value-added<br />

aspects include a quick and accurate<br />

gap analysis prior to a breach in the

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