OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT

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GOVERNANCE & ETHICS At L’Oréal we believe that lasting business success is built on ethical standards which guide growth and on a genuine sense of responsibility to the community at large. The L’Oréal Code of Business Ethics sets out our values and guiding principles in more detail. It focuses on six areas: ■ respect for the law; ■ respect for the individual; ■ respect for the consumer; ■ respect for the environment; ■ partnership with customers, distributors and suppliers; ■ principles of loyalty and integrity. Every new employee is given a personal copy, and it is available in 26 languages. We expect all employees to not only respect local law, but to comply with the standards in our Code, whatever the role or business, or wherever in the world they operate. Employees who have concerns relating to the Code are encouraged to contact their line management or Human Resources Department. All concerns are carefully examined, and we guarantee that there will be no retaliation for those who have in good faith raised a concern. In 2005 we launched a reporting system to monitor the implementation of the Code of Business Ethics, spread best practice and identify areas where improvements are needed. Our commitment to sustainable development_L’ORÉAL L’Oréal has been a signatory of the United Nation’s Global Compact since June 2003, which means that we support a set of core values in the areas of human rights, labour standards, environment and anti-corruption. We also require our suppliers to abide by the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. HOW IS <strong>SUSTAINABLE</strong> <strong>DEVELOPMENT</strong> MANAGED AT L’ORÉAL? L’Oréal’s progress on sustainability is driven by a Sustainable Development Steering Committee made up of managers from the different Divisions of the company and chaired by Pierre Simoncelli, the Director of Sustainable Development. This Steering Committee reports to the Executive Committee for Sustainable Development, made up of the five functional Executive Vice-Presidents and chaired by the Chief Executive Officer of L’Oréal, Jean-Paul Agon; this Executive Committee is responsible for overall sustainability strategy and implementation.. EXTERNAL RATING L’Oréal’s progress on sustainable development has been recognised by others: we are members of the FTSE4Good, ASPI Eurozone and Ethibel sustainability indices. In September 2006 we re-entered the Dow Jones Sustainability Index.
Published by the Corporate Communications and External Affairs Division of L’Oréal group. Photographs: David Arraez, Léonardo Aversa/Gamma, Carole Bellaïche, Alain Buu, Bruce Coleman/Stock Image, Community Energy, Inc., JF Deroubaix, Jillian Edelstein, idé, Hélène Kerhervé/Gamma, L’Oréal Recherche, Craig Marais, Johan Minaar/Status Studio, Sayah Msadek, Micheline Pelletier/Gamma, Alain Pérus & Myli Bourigault/L’OEil de Diaph, Kitti Sirichaiwat, Eric Vandeville/Gamma, Manuel Vasquez/C Producers Gamma, X. Design: 133, avenue des Champs-Elysées 75008 Paris – France This mark aims to certify the origin of papermaking fibres from integrated and sustainable forestry operations where controlled felling and replanting policies are enacted. The Selected Secondary Fibers mark certifies the use of recycled (secondary) pulp fibres originating from selected materials to ensure high quality raw materials which are free of impurities and mechanically sound.
Page 1 and 2: OUR COMMITMENT TO SUSTAINABLE DEVEL
Page 3 and 4: PROFILE What is L’Oréal? L’Or
Page 5 and 6: woman and each man can make their o
Page 7 and 8: WORLDWIDE COSMETICS MARKET 1991-200
Page 9 and 10: PRODUCT DEVELOPMENT L’Oréal is c
Page 11 and 12: CONSUMER SAFETY The safe use of our
Page 13 and 14: � DID YOU KNOW? L’Oréal is con
Page 15 and 16: How is SH&E managed? Overall respon
Page 17: Working with local communities Beca

OUR COMMITMENT TO SUSTAINABLE DEVELOPMENT

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