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Effective Enterprise Performance Management<br />

Page 10<br />

Strategies in Managing Performance<br />

Implementing enterprise performance management can significantly improve<br />

operational and financial control, but many organizations lack <strong>the</strong> initiatives,<br />

capabilities, and technological enablers to realize such opportunities. <strong>Or</strong>ganizations<br />

earning Best-in-Class status possess elaborate enterprise performance<br />

management capabilities as defined by: a strong alignment of staff accountability to<br />

corporate objectives, and robust solutions that provide stakeholders with access<br />

to performance data and information for effective decision-making. The strategic<br />

actions of <strong>the</strong> Best-in-Class are identified in Figure 3.<br />

Figure 3: Strategic Actions of <strong>the</strong> Best-in-Class<br />

Percentage of Respondents, n = 159<br />

50%<br />

45%<br />

40%<br />

35%<br />

30%<br />

25%<br />

20%<br />

15%<br />

10%<br />

5%<br />

43%<br />

31%<br />

Best-in-Class<br />

40%<br />

All O<strong>the</strong>rs<br />

31%<br />

27% 26%<br />

0%<br />

Define business<br />

objectives<br />

with supporting<br />

performance metrics<br />

Communicate<br />

business objectives<br />

clearly across<br />

<strong>the</strong> organization<br />

Promote accountability<br />

within <strong>the</strong> organization<br />

through effective<br />

communication<br />

Source: <strong>Aberdeen</strong> <strong>Group</strong>, March 2012<br />

© 2012 <strong>Aberdeen</strong> <strong>Group</strong>. Telephone: 617 854 5200<br />

www.aberdeen.com Fax: 617 723 7897

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