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Effective Enterprise Performance Management<br />
Page 10<br />
Strategies in Managing Performance<br />
Implementing enterprise performance management can significantly improve<br />
operational and financial control, but many organizations lack <strong>the</strong> initiatives,<br />
capabilities, and technological enablers to realize such opportunities. <strong>Or</strong>ganizations<br />
earning Best-in-Class status possess elaborate enterprise performance<br />
management capabilities as defined by: a strong alignment of staff accountability to<br />
corporate objectives, and robust solutions that provide stakeholders with access<br />
to performance data and information for effective decision-making. The strategic<br />
actions of <strong>the</strong> Best-in-Class are identified in Figure 3.<br />
Figure 3: Strategic Actions of <strong>the</strong> Best-in-Class<br />
Percentage of Respondents, n = 159<br />
50%<br />
45%<br />
40%<br />
35%<br />
30%<br />
25%<br />
20%<br />
15%<br />
10%<br />
5%<br />
43%<br />
31%<br />
Best-in-Class<br />
40%<br />
All O<strong>the</strong>rs<br />
31%<br />
27% 26%<br />
0%<br />
Define business<br />
objectives<br />
with supporting<br />
performance metrics<br />
Communicate<br />
business objectives<br />
clearly across<br />
<strong>the</strong> organization<br />
Promote accountability<br />
within <strong>the</strong> organization<br />
through effective<br />
communication<br />
Source: <strong>Aberdeen</strong> <strong>Group</strong>, March 2012<br />
© 2012 <strong>Aberdeen</strong> <strong>Group</strong>. Telephone: 617 854 5200<br />
www.aberdeen.com Fax: 617 723 7897