“Titanic Lessons for IT Projects” - FVP PMP Luncheons - Noblis

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The business pressures for Titanic to go live were enormous with the large investments tied up in its four-year construction. • Olympic was in dry dock for repair because of the collision with HMS Hawke, one sixth of original cost. This delayed Titanic’s maiden voyage by a month. Titanic's propeller shaft was used on the Olympic. • Extensive sea trials and testing were not considered critical partly because Olympic was established in service. • Olympic was a test bed or yardstick for Titanic. It is debatable how well the experiences from Olympic were transferred. • Formalized change-management/ control theory not been established. • Too much faith in Olympic’s track record. Titanic Lessons for IT Projects Strictly Proprietary & Confidential Copyright 2007 Page 24
In the planning stage the project team can minimize risks with the following techniques: • Review existing/previous projects with the PMO for commonality. • Follow a change-management process, use risk assessments. • Plan level of testing, and select right tests, and acceptance criteria. • Assign operations services ownership and control of process. • Define alternatives to launch (withdrawal), and back-out plans. • Create a test environment that mirrors the live environment. • Prepare for increase in frequency of changes with the Internet. • Deploy in test environment first, run parallel to live environment. • Ensure testing is broad not just on functions. B EST PRACTICES Titanic Lessons for IT Projects Strictly Proprietary & Confidential Copyright 2007 Page 25
Page 1 and 2: “Lessons From the Past that Assis
Page 3 and 4: As you probably know the success ra
Page 5 and 6: Notable project failures during pro
Page 7 and 8: As complexity has risen so has the
Page 9 and 10: Bad IT service performance, IT proj
Page 11 and 12: In 1909 White Star was facing stiff
Page 13 and 14: In comparison for an IT project tod
Page 15 and 16: You can compute your exposure to lo
Page 17 and 18: White Star invested in a ship-build
Page 19 and 20: In the architecture stage the proje
Page 21 and 22: Decisions were made that compromise
Page 23: In the construction stage the proje
Page 27 and 28: Titanic’s captain and officers we
Page 29 and 30: In the testing stage the project te
Page 31 and 32: During the operating stage Bruce Is
Page 33 and 34: The ship grounded itself on the ice
Page 35 and 36: Two assessment groups surveyed the
Page 37 and 38: And take a comprehensive approach t
Page 39 and 40: In the operating stage the project
Page 41 and 42: Lessons learned - what can you take
Page 43 and 44: Mitigate risk from the project outs
Page 45 and 46: Credits and Sources • 1998 MERIT

“Titanic Lessons for IT Projects” - FVP PMP Luncheons - Noblis

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