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The world's local bank Annual Report and Accounts CCF - HSBC

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<strong>CCF</strong><br />

Chairman’s report on corporate governance <strong>and</strong> internal control procedures (continued)<br />

b<br />

c<br />

Audits performed during 2003 revealed a big<br />

improvement in the application of <strong>HSBC</strong>’s GSM,<br />

FIM <strong>and</strong> BIM in many business segments, <strong>and</strong><br />

particularly the central support functions of the<br />

regional <strong>bank</strong>s. Audit conclusions were therefore<br />

broadly more favourable than before.<br />

Significant progress has also been made in<br />

implementing <strong>HSBC</strong> st<strong>and</strong>ards in information technology.<br />

<strong>CCF</strong> must continue its efforts to improve<br />

information systems security.<br />

Audit Committee<br />

<strong>The</strong> Audit Committee is key to the <strong>CCF</strong> group’s<br />

internal control system. Its duties <strong>and</strong> composition<br />

are set out in the section of this report on corporate<br />

governance.<br />

Supervisory authorities <strong>and</strong> external auditors<br />

<strong>The</strong> supervisory authorities <strong>and</strong> external auditors<br />

may make recommendations on <strong>CCF</strong>’s internal control<br />

procedures. In this case, the divisions concerned<br />

are responsible for drawing up action plans for their<br />

implementation.<br />

Description of internal control procedures<br />

Control environment <strong>and</strong> oversight<br />

Management is responsible for creating a sound overarching<br />

control environment. This involves establishing,<br />

implementing <strong>and</strong> ensuring the effectiveness of<br />

first line controls. Oversight of the control environment<br />

is also a key means of verifying whether internal<br />

controls are appropriate <strong>and</strong> have been adapted to take<br />

account of changing circumstances.<br />

GEA checks <strong>and</strong> tests the quality of the overall<br />

internal control system. It performed almost 160 audit<br />

assignments in 2003, covering all business activities.<br />

Implementation of its recommendations is monitored<br />

closely.<br />

<strong>CCF</strong> is required to draw up an annual report on its<br />

internal control systems under the provisions of the<br />

CRBF’s regulation no. 97-02, supplemented <strong>and</strong><br />

amended by regulation no. 2001-01. <strong>The</strong> report is<br />

meant to take a critical look at internal control procedures,<br />

including a description of any significant<br />

improvements made, the results of <strong>and</strong> follow up to<br />

surveys carried out <strong>and</strong> specific control measures for<br />

foreign branches. <strong>CCF</strong> therefore undertakes a regular<br />

detailed review of its internal control systems.<br />

<strong>CCF</strong>, like all <strong>HSBC</strong> Group subsidiaries, is also<br />

required to complete an annual Internal Control<br />

Questionnaire (ICQ), also known as the Cadbury questionnaire.<br />

This information is reported to the Financial<br />

Services Authority (FSA) in London.<br />

Procedures for controlling compliance with laws<br />

<strong>and</strong> regulations<br />

As indicated on page 26, <strong>CCF</strong> established a Group<br />

Compliance Department in 2001, which is responsible<br />

for ensuring compliance with laws <strong>and</strong><br />

regulations (certain more specialised laws remain the<br />

responsibilities of other departments, such as Human<br />

Resources, Legal <strong>and</strong> Tax Affairs, etc.).<br />

A chart of compliance risks by type of business,<br />

based on the <strong>HSBC</strong> Group model, has been established<br />

<strong>and</strong> distributed to assist LCOs in performing their advisory<br />

<strong>and</strong> control tasks. <strong>The</strong> LCOs have a functional<br />

reporting line to <strong>CCF</strong> Group Compliance, which gives<br />

them the independence they require to carry out their<br />

duties effectively. <strong>The</strong>ir operational reporting line is<br />

to the <strong>local</strong> business head.<br />

<strong>The</strong> LCOs submit a quarterly report on compliance<br />

with laws <strong>and</strong> regulations to the head of <strong>CCF</strong> Group<br />

Compliance. <strong>The</strong> business head concerned is required<br />

to co-sign these reports on a half-yearly basis. <strong>The</strong>y<br />

also describe the measures taken (procedures, training,<br />

etc.) to ensure compliance with laws <strong>and</strong> regulations.<br />

In addition, a quarterly consolidated report for the<br />

<strong>CCF</strong> group is prepared based on the information contained<br />

in the LCOs’ quarterly reports <strong>and</strong> the comments<br />

of the head of <strong>CCF</strong> Group Compliance. <strong>The</strong><br />

report is co-signed half-yearly by the head of <strong>CCF</strong><br />

Group Compliance <strong>and</strong> the Chairman <strong>and</strong> Chief<br />

Executive Officer.<br />

<strong>The</strong> head of <strong>CCF</strong> Group Compliance reports quarterly<br />

to the Audit Committee on any issues raised in<br />

these reports <strong>and</strong> any other material matters. An<br />

annual report, validated by the Audit Committee is<br />

sent to the Autorité des Marchés Financiers (AMF).<br />

Control procedures to limit risk of financial loss<br />

<strong>and</strong> fraud<br />

<strong>CCF</strong> has established comprehensive procedures for<br />

limiting the risk of financial loss <strong>and</strong> fraud. <strong>The</strong>se<br />

include segregation of key duties in branches <strong>and</strong> the<br />

processing/payment departments. Strict rules are in<br />

place for the protection, receipt, storage <strong>and</strong> archiving<br />

of documents, <strong>and</strong> for the storage of cash, assets, safe<br />

keys, etc.<br />

With regard to the prevention of money laundering<br />

<strong>and</strong> other fraud/security related issues,<br />

28

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