A CLINICIAN'S GUIDE TO ELECTRONIC PRESCRIBING

Technology
• In addition to your clinical and operational needs, you will also have technical
needs. Again, rather than thinking in terms of what a system can do, think first
about what you need. Do your prescribers need to be able to carry a device with
them for easy access to clinical information, or do you simply need computers in
the exam rooms? Do prescribers need to be able to access the system from outside
the office (e.g., at home, while at another clinic, etc.)? Do you want data from your
practice management system to populate the e-prescribing system?
• You should also consider your hardware and network needs. Is your network
connection fast enough for prescribers to regularly use? Will you need a highspeed
Internet connection in your office? Will you need additional computer
stations, printers or a wireless network?
• Is there someone in your office currently responsible for the maintenance of
information technology systems? If not, do you need someone, or will you relyon
the e-prescribing vendor for ongoing support.
Communication
• Clearly describe the vision and objectives to the entire practice. Describe how they
will be involved in the project, especially how their input will be collected. Be
willing and ready to answer their questions in a direct, open manner.
• Involve all parts of the practice when defining needs. Each area of the practice will
likely be impacted by a change to the prescribing process. Be sure you have
communicated with each area to understand their particular needs, and highlight
any dependencies (e.g., a change in one area’s workflow impacts another area).
Frequently Asked Questions:
1. What are the attributes of a successful practice leader? Instilling and
creating prescriber and staff behavioral change in a medical practice is difficult.
It is extremely helpful when a respected physician, other clinician or practice
administrator steps up as a champion and educates his or her fellow colleagues. An
e-prescribing practice leader should possess the following qualities: 1) be a
willing innovator, 2) somewhat technology savvy, 3) active, high volume
e-prescriber, 4) strong e-prescribing advocate, 5) comfortable serving as leader
and facilitator amongst his or her peers and 6) dedicated to committing time on a
weekly basis for physician and staff training.
A Clinician’s Guide to Electronic Prescribing
October 2008
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