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Volume 5, Number 1 Winter 2005<br />

Brought to you courtesy of<br />

Stiefel Laboratories, Inc.<br />

THE MAKERS OF DUAC ® , ROSAC ® , AND BREVOXYL ®<br />

Pathways<br />

Editor’s Message<br />

James Q. Del Rosso, DO, FAOCD<br />

Dear Readers:<br />

This edition of PATHWAYS begins<br />

with an article on selling skin care<br />

products in the office setting. Selling<br />

these products, also known as cosmeceuticals,<br />

can be beneficial to both<br />

dermatologist and patient if conducted<br />

in the proper way. Dispensing<br />

appropriately and ethically, whether<br />

you choose to sell your own product<br />

line or a commercially available one, is<br />

key. Here, several dermatologists<br />

share their experiences with dispensing<br />

cosmeceuticals in their offices.<br />

Next, we present an article on<br />

getting published. While publishing<br />

one’s work can launch a new dermatologist<br />

into the ongoing clinical<br />

discussion of dermatologic practice,<br />

this process can be challenging for<br />

the new physician-author. This article<br />

explores the different avenues of<br />

publishing—poster presentation,<br />

journal article, or book—and<br />

describes what one can expect<br />

along the way. <strong>The</strong> author discusses<br />

the importance of deciding on a<br />

topic, determining the audience,<br />

and selecting an appropriate<br />

avenue. As the author suggests,<br />

most dermatologists who publish<br />

find the experience rewarding. It is<br />

our hope that this process of sharing<br />

the latest in dermatologic treatment<br />

will improve care of the patient.<br />

Please e-mail any comments or<br />

suggestions for PATHWAYS to me<br />

through stuleya@hmpcommunications.com.<br />

As always, I hope you find<br />

PATHWAYS valuable and enjoyable.<br />

Sincerely,<br />

James Q. Del Rosso,<br />

DO, FAOCD<br />

Editor, PATHWAYS<br />

Private Dermatology<br />

Practice, Las Vegas Skin<br />

& Cancer Clinics and<br />

Clinical Assistant Professor, Department of<br />

Dermatology, University of Nevada School of<br />

Medicine, Las Vegas, Nevada<br />

Practical career advice for dermatology residents<br />

Selling Cosmeceuticals<br />

in Your Practice<br />

Several dermatologists share their<br />

thoughts on dispensing skin care products.<br />

By Adam Marcus<br />

Walk into many dermatologists’ offices these days,<br />

and alongside the stacks of medical pamphlets,<br />

popular magazines, and other standard accouterments<br />

is new scenery: stacks and rows of precious—and<br />

preciously packaged—balms, ointments, and salves<br />

promising more youth and vitality than the mere skin cream<br />

could ever dare to dream.<br />

WHAT ARE COSMECEUTICALS?<br />

<strong>The</strong>se so-called “cosmeceuticals,” cosmetics that boast medicinal powers,<br />

are becoming an increasingly common fixture in dermatology.<br />

<strong>The</strong> US Food and Drug Administration (FDA) does not consider the term<br />

“cosmeceutical” a legal definition. Products marketed as cosmeceuticals are treated<br />

as cosmetics, meaning they do not have to gain FDA approval prior to being sold.<br />

Cosmeceuticals are a booming business. Revenues for the industry were<br />

expected to reach $6.4 billion in 2004, up 7.3 percent from the prior year,<br />

according to a recent article in BusinessWeek’s online edition. 1 Several cosmetic<br />

“giants,” from Estee Lauder to Revlon, make cosmeceutical lines, as do a<br />

Photo courtesy of Evelyn Jones, MD, Paducah, KY.<br />

continued on page 2<br />

© 2005 HMP Communications<br />

83 General Warren Blvd., Ste. 100<br />

Malvern, PA 19355<br />

800-237-7285 or 610-560-0500<br />

HMP Communications<br />

Also Inside:<br />

• <strong>The</strong> Inside Track to Getting Published


Pathways: Winter 2005<br />

continued from page 1<br />

handful of pharmaceutical companies,<br />

including Johnson & Johnson.<br />

COSMECEUTICALS IN<br />

THE OFFICE SETTING<br />

Dr. Mary Lupo, a New Orleans<br />

dermatologist who has her own line of<br />

skin care products, said she first considered<br />

embarking on the project in<br />

1989.“I liked [alphahydroxy acids] and<br />

couldn’t get information from companies<br />

on acid concentrations, etc.,” said<br />

Lupo, a clinical assistant professor of<br />

dermatology at Tulane University<br />

Medical School. “It took me until<br />

1994 to find a biochemist I thought I<br />

could work with.” Her product line<br />

came out the next year and now<br />

includes 10 items.<br />

Lupo displays her skin care products<br />

in a pedestal case that takes up<br />

“no more [space] than a chair.” She<br />

also has another case where patients<br />

check out of the office, from which<br />

staff can retrieve products. “<strong>The</strong> case<br />

has storage underneath, and we have<br />

more products down in our laser<br />

area,” she said.<br />

Lupo estimates that dispensing<br />

products takes “a few hours” a month to<br />

educate patients, monitor inventory,<br />

and otherwise handle the items. In<br />

addition to her own line, Lupo dispenses<br />

two others, Procyte and Kinerase,<br />

and will soon carry a third, Prevage.<br />

How does she choose which<br />

products to offer? “<strong>The</strong> most important<br />

element in deciding is to believe<br />

in the products you sell and understand<br />

how to recommend them to<br />

patients. It should not be about<br />

money but rather good patient care. If<br />

they are doing well and like their<br />

existing products, I don’t push mine<br />

just to make a sale.”<br />

Dr. Patricia Farris, a clinical assistant<br />

professor of dermatology at<br />

Tulane University Medical Center, in<br />

New Orleans, said she uses herself as<br />

her own guinea pig.“I never buy anything<br />

that I don’t try myself. Personally,<br />

I can’t sell anything I don’t love.<br />

My motto is ‘great products at a great<br />

price point.’”<br />

Farris said most of the fun dispensing<br />

products comes when she<br />

talks with patients about what works<br />

and what doesn’t, “and saving them<br />

money on expensive brands that are<br />

not worth the money” is also pretty<br />

enjoyable. “Patients really appreciate<br />

this and find it a value-added service.”<br />

As for the business end, how<br />

much doctors make depends on how<br />

committed they are to dispensing, she<br />

said. Many dermatologists sell products<br />

in the office. Fewer take the time<br />

to talk with patients about what they<br />

should be using. More often, those<br />

recommendations come from office<br />

staff instead of the physicians themselves,<br />

a practice that should be<br />

reversed, she said.<br />

What happens if a product doctors<br />

sell is no longer produced or for some<br />

reason loses luster—leaving patients on<br />

a limb? That’s a risk, admits Farris.“We<br />

have had problems with products that<br />

are discontinued, but I try to find<br />

something to replace it with that is<br />

comparable.”<br />

While a growing<br />

number of<br />

dermatologists<br />

dispense<br />

cosmeceuticals,<br />

they’re now<br />

competing, often<br />

unsuccessfully,<br />

with the Internet.<br />

Dr. Mark Nestor, director of the<br />

Center for Cosmetic Enhancement, in<br />

Aventura, FL, sells his own line of cosmetic<br />

products, as well as selects others<br />

that he likes.<br />

“If you dispense appropriately and<br />

ethically, we’re essentially giving benefit<br />

to patients that they don’t have otherwise,”<br />

said Nestor, who is also an<br />

associate professor of dermatology and<br />

cutaneous surgery at the University of<br />

Miami School of Medicine.“You can’t<br />

get these cosmeceuticals most are dispensing<br />

elsewhere.”<br />

Nestor’s practice has offered<br />

patients several product lines in recent<br />

years. He also has developed a touchscreen<br />

computer system, called Dermassist,<br />

that guides patients to the<br />

products right for their particular skin<br />

types. Patients who want to buy<br />

something are given a one-month<br />

supply of the item, which they must<br />

pay for out of pocket, since health<br />

insurance doesn’t cover the items. If<br />

the product doesn’t help, Nestor<br />

added, he will work with the patient<br />

to find something better.<br />

While a growing number of dermatologists<br />

dispense cosmeceuticals—<br />

surveys show about 40 percent, Nestor<br />

said—they’re now competing, often<br />

unsuccessfully, with the Internet.<br />

“Some companies and doctors are<br />

looking at this as a quick revenue<br />

source, and that undercuts doctors<br />

who sell them in the office” where<br />

overhead is higher than in cyberspace.<br />

“Patients are coming in saying,<br />

‘You charge me more than what I can<br />

get on the Internet.’”That’s friction no<br />

one wants, he said. As a result, doctors<br />

are increasingly turning to proprietary<br />

product lines that offer brand distinction.<br />

“<strong>The</strong>y make sure it’s a private<br />

label,” he said.<br />

Dr. Kenneth Beer, founder of<br />

Palm Beach Esthetic Center, in West<br />

Palm Beach, FL, has been selling his<br />

own label of skin care products for a<br />

decade. But the label has changed several<br />

times over the years, as Beer struggled<br />

to find a producer with which he<br />

felt comfortable. Usually, the rifts that<br />

forced breakups involved poor packaging<br />

or, more often, weak product and<br />

sales support.“If a company sells you a<br />

product and that’s the last time you<br />

hear from them, and they never come<br />

in to see how things are going, you sit<br />

with inventory, your staff doesn’t want<br />

to sell it, and patients don’t want to<br />

buy it,” he said.<br />

Beer has been buying his current<br />

product line, Palm Beach Esthetic,<br />

from the same New York-based supplier<br />

for the last five years, a relationship<br />

he considers successful. However,<br />

he is about to make a significant shift<br />

away from office-based dispensing by<br />

opening a day spa dedicated to skin<br />

care procedures. <strong>The</strong> move will free<br />

up his office staff members, who<br />

already are swamped with cosmetic<br />

patients and “don’t have the time or<br />

the desire to deal with products,” he<br />

PAGE 2


Dispensing Cosmeceuticals<br />

Photo courtesy of Evelyn Jones, MD, Paducah, KY.<br />

Opening a day spa<br />

that focuses<br />

exclusively on skin<br />

care could spur<br />

sales of creams<br />

and lotions that<br />

languish on the<br />

shelves of a<br />

dermatology suite.<br />

said. It will also vacate much needed<br />

real estate in his office, which can’t<br />

handle any more display cases.<br />

Financial considerations also play<br />

a role in the decision, Beer said. He<br />

typically turns over product inventory<br />

every 30 to 45 days. “It’s less than<br />

I’d hoped for, and we’d like to turn it<br />

faster,” he said. Opening a day spa<br />

that focuses exclusively on skin care<br />

could spur sales of creams and lotions<br />

that languish on the shelves of a dermatology<br />

suite.<br />

Like many of his colleagues, Beer<br />

was attracted to dermatology because<br />

of the entrepreneurial prospects it<br />

promised. “You have the opportunity<br />

to do a few very interesting business<br />

things,” he said, including creating<br />

individualized product lines—something<br />

he said he wanted to do from the<br />

start of his medical career. New dermatologists,<br />

he advises, should start<br />

thinking about that side of their practices<br />

immediately. “I would start it<br />

early. It’s a lot easier to set the stage<br />

early and build your own brand as<br />

you’re building your practice then to<br />

have your brand built and say, ‘Hey, I<br />

want to modify it.’” ■<br />

REFERENCE<br />

1. Tsao A.<strong>The</strong> changing face of skin care. BusinessWeek<br />

online. November 30, 2004. Available<br />

at: http://www.businessweek.com/<br />

bwdaily/dnflash/nov2004/nf20041130_096<br />

2_db035.htm. Accessed December 29, 2004.<br />

Adam Marcus is a contributing editor<br />

for Skin & Aging magazine. Send correspondence<br />

to Adam by e-mail at amarcus3@nyc.rr.com.<br />

PAGE 3


Pathways: Winter 2005<br />

<strong>The</strong> Inside Track<br />

to Getting Published<br />

Publishing is a great way to immerse oneself in the ongoing clinical discussion of<br />

dermatologic practice, but many new authors may not know how to tackle this endeavor.<br />

By Jo Ann Le Quang<br />

Publishing your work is more than just getting your<br />

name in print or having one more thing to add to your<br />

curriculum vitae.As most authors have come to realize,<br />

getting published means participating in the ongoing<br />

clinical discussion of dermatologic practice. Never before in history<br />

has the conversation among the learned men and women<br />

of dermatology been so exciting. Breakthrough drugs, new treatment<br />

options, and more complete understanding of disease<br />

processes continue to emerge.<br />

WHERE TO BEGIN<br />

“Getting started as an author can<br />

be daunting,” said Stacey Moore, owner<br />

of Physician Resources, an organization<br />

focused on consulting in dermatologic<br />

medical education and dedicated to<br />

helping dermatologists publish their<br />

work. “But there are many ways that<br />

physician-authors can improve their<br />

chances of getting published.”<br />

<strong>The</strong> first strategy behind getting<br />

published involves having a plan.<br />

“Physicians need a strategy first,”<br />

Moore explained. “Selecting a topic<br />

can be challenging. <strong>The</strong>y need to<br />

define their area of interest and/or<br />

expertise within their field.”<br />

Moore recommends that new<br />

authors start from their comfort zone.<br />

“<strong>The</strong> writing process becomes easier<br />

once you are comfortable with your<br />

subject matter. Some ways to select a<br />

topic include identifying problems<br />

solved or interventions implemented<br />

for particular diagnoses, including new<br />

information or treatment approaches,<br />

patient interactions, and research studies<br />

or quality improvement projects.<br />

Once you gather resources for<br />

researching your topic, this should also<br />

help to determine which journal to<br />

target for publication of your article.<br />

Some journals want a clinical perspec-<br />

PAGE 4


Getting Published<br />

tive, and others focus on researchbased<br />

articles.<br />

“While journals are one choice,<br />

the opportunity to present at a national<br />

society meeting or publish a scientific<br />

poster presentation is an ideal option<br />

for some potential authors. <strong>The</strong> first<br />

step is to decide what you have to<br />

communicate and to what audience<br />

and explore the options,” she adds.<br />

Some publishers and organizations<br />

field inquiries about possible future topics<br />

and often publish on their websites<br />

or in their journals a “call for abstracts.”<br />

It is not out of place for a prospective<br />

author to contact a journal, publisher, or<br />

organization and express interest in<br />

developing material on specific content.<br />

If the publisher thinks the material<br />

might be suitable, the author is advised<br />

to develop the idea more formally.<br />

“Preparation, submission, and presentation<br />

of an abstract are important<br />

steps in the research process that can<br />

benefit the investigator/author. <strong>The</strong><br />

abstract typically describes a study and<br />

its results, but the first step in writing<br />

an abstract includes reading the<br />

instructions or guidelines given from<br />

the journal, society, or organization.<br />

First-time authors might find it helpful<br />

to read through published abstracts<br />

from the most recent annual meeting<br />

to help illustrate the concepts discussed<br />

in that article, poster, or presentation<br />

and develop a feel for what a good and<br />

accepted abstract looks like,” says<br />

Moore.<br />

Even scholarly publishers and<br />

meeting planners have to “market”<br />

their materials, so they are looking for<br />

content that is timely, of great interest<br />

to the target audience, and—ideally—<br />

not presented as well or as thoroughly<br />

in other places. Identifying the channels<br />

and their respective target audiences<br />

is an easy but often overlooked<br />

step by new authors.<br />

Most publications have authors’<br />

guidelines, which specify how they wish<br />

to receive materials. Conventions and<br />

society meetings may have regulations—and<br />

deadlines—as to what sort<br />

of materials to submit. Adherence to<br />

these guidelines and their deadlines<br />

greatly enhances the chance that the<br />

material will be published. Publishers—<br />

no matter how interested in a specific<br />

topic—may not be able to work with<br />

material that is submitted past deadline<br />

or not in the proper format.<br />

One general rule in publishing: it<br />

never hurts to ask. Provided queries are<br />

brief and on-point, most publishers<br />

prefer getting them to full-blown<br />

materials that may not be exactly what<br />

they seek. But once an author and a<br />

publisher have established that they<br />

want to work together, a very different<br />

phase of the project commences.<br />

It is not out of<br />

place for a<br />

prospective author<br />

to contact a<br />

journal, publisher,<br />

or organization<br />

and express<br />

interest in<br />

developing<br />

material on<br />

specific content.<br />

PREPARING YOUR MATERIALS<br />

Developing the material can be the<br />

most exciting—or the most bothersome—part<br />

of the project.<br />

“I don’t recommend spending<br />

serious time developing the final manuscript<br />

until it has found a potential<br />

‘home,’” added Moore. “It is wise to<br />

work with the editor to define the<br />

material and be sure there is interest<br />

and a need for the content. Even before<br />

the first word of an article is written, a<br />

good editor is already helping to shape<br />

the final product.”<br />

In terms of writing, most writer’s<br />

guidelines help define the format and<br />

scope of the article. For physicians<br />

comfortable with organizing their<br />

thoughts on paper, writing can go<br />

quickly. Others may rely on assistants,<br />

support staff, or even freelance writers<br />

to produce the material.<br />

“When you write a manuscript or<br />

even construct a presentation, there are<br />

really three phases involved,” Moore<br />

explained. “<strong>The</strong> first is writing, the act<br />

of getting the thoughts down on paper<br />

or typed in the computer. <strong>The</strong> second<br />

phase is gathering resources or<br />

researching your topic, including<br />

obtaining references. Unless your manuscript<br />

is historical in nature, references<br />

that are over 10 years old should be<br />

scrutinized to account for new information<br />

that may have been published.<br />

<strong>The</strong> third phase is editing, which<br />

means going through that material<br />

meticulously to make sure it has good<br />

structure, inherent logic, and clarity.<br />

Rarely is anybody good at both writing<br />

and editing, so don’t be afraid to go<br />

to a peer or professional for his or her<br />

opinion prior to submission.Try not to<br />

be afraid of criticism or suggestions<br />

that might enhance your manuscript.<br />

Most of us—even professionals in publishing—tend<br />

to be either more in the<br />

writing camp or more in the editing<br />

camp. Find out which strength is yours<br />

and get help with the other part.”<br />

For some physician-authors, this<br />

may mean submitting data, notes, and<br />

ideas to a ghostwriter to get the first<br />

draft put together. For other physicianauthors,<br />

it may mean contracting with<br />

a freelance editor to review the article<br />

and suggest ways to improve it. Most<br />

journals offer editorial support as well,<br />

but the more finalized material is when<br />

it arrives at the journal, the better the<br />

chance it will get printed. “It can be<br />

very competitive out there,” Moore<br />

remarked. “Journals are extending the<br />

amount of review time for manuscripts,<br />

and editors are more inclined to<br />

favor finalized material over manuscripts<br />

that they have to help organize<br />

or create. Use spell-check, follow the<br />

instructions or guidelines for authors,<br />

and organize your thoughts within the<br />

manuscript.”<br />

Illustrations can be a crucial component<br />

in creating a powerful publication,<br />

but few dermatologists have the<br />

skills necessary to produce professional-level<br />

art work.<br />

“Most publishers know this and<br />

have access to artists who can develop<br />

charts, graphs, diagrams, and drawings.<br />

<strong>The</strong>re are also agencies or freelance<br />

designers or artists who can help doctors<br />

develop animations for presentations,”<br />

Moore stated.“When a publish-<br />

PAGE 5


Pathways: Winter 2005<br />

er develops the art work, you should<br />

clarify who owns it, in case you want<br />

to use it later. I advise all of the doctors<br />

I work with to copyright their<br />

original work.”<br />

For dermatologists, photography<br />

can also be a necessary component of a<br />

publication.<br />

“Digital photography is really<br />

changing dermatology publishing,”<br />

Moore commented. “More physicians<br />

are realizing that they can take goodquality<br />

patient photos right in the<br />

office.” Moore advises physicians who<br />

might be photographing their own<br />

patients to develop a standard modelrelease<br />

form to keep on file. <strong>The</strong><br />

advent of digital photography now<br />

means dermatologists can include<br />

electronic files of actual case studies<br />

for consideration with the material<br />

they submit.<br />

“<strong>The</strong> presence of good photographs<br />

or other illustrations makes<br />

whatever material you submit more<br />

powerful,” Moore commented. “It’s<br />

<strong>The</strong> advent of<br />

digital<br />

photography now<br />

means<br />

dermatologists<br />

can include<br />

electronic files of<br />

actual case<br />

studies for<br />

consideration<br />

with the material<br />

they submit.<br />

always better to provide whatever<br />

images you can—particularly in dermatology.”<br />

While book authors are entitled to<br />

royalties on their work (typically about<br />

10% of the retail price of the book but<br />

subject to negotiation with the publisher),<br />

article authors may not always<br />

be remunerated. Fees for speaking<br />

engagements vary widely. Physicians<br />

who present posters at certain meetings<br />

may discover that not only is there<br />

no honorarium, there may be out-ofpocket<br />

expenses involved in creating<br />

the poster itself.<br />

“Everybody should be paid for<br />

their work,” Moore said, but she admits<br />

that the world of academic medical<br />

publishing can sometimes seem challenging.“Sometimes<br />

it involves finding<br />

sponsors or grantors for the project.<br />

Specialty societies and other organizations<br />

are one option. Corporate support<br />

also comes into play but in the<br />

form of grants that do not restrict the<br />

authors in terms of the content.” She<br />

noted that a majority of scientific<br />

poster presentations have grantors who<br />

may provide an honorarium to the<br />

PAGE 6


Getting Published<br />

author and may pick up the expenses<br />

of producing the poster and of registering<br />

for the meeting itself.<br />

As the written material makes its<br />

transition to final format—article,<br />

book, poster, live presentation—<br />

authors are cautioned to be meticulous<br />

about references. Bibliographic references<br />

are an important component of<br />

many publications.<br />

“References have to be precise.<br />

Use the format specified by the publisher<br />

or let your editorial assistant help<br />

you. Most authors tend to under-reference<br />

rather than over-reference, so<br />

when in doubt, add the citation. You<br />

never know what physician will need<br />

and use that reference later on.” Moore<br />

encourages all dermatologists with an<br />

interest in publication to find a computer<br />

software program that will automatically<br />

format references or convert<br />

citations from one format to another.<br />

Part of the burden of creating adequate<br />

references is the gracious art of<br />

giving credit where credit is due. A<br />

solid bibliography is less an act of<br />

scholarly discipline than an acknowledgement<br />

of others whose work has<br />

influenced the author.<br />

WHAT TO EXPECT<br />

Much material that gets published<br />

in the world of scholarly dermatology<br />

involves a stringent review process,<br />

usually by other experts in the field.<br />

<strong>The</strong>y are free to analyze and critique<br />

anything from the data to the illustrations<br />

to the wording of a particular<br />

sentence.<br />

“You can’t be thin-skinned as an<br />

author,” Moore advised. “Fortunately,<br />

the peer-review process is a great<br />

safety net for us, and most authors<br />

come to respect the process.<strong>The</strong> most<br />

onerous part of review is the time it<br />

takes. Depending on the publication,<br />

it can take weeks or even months for<br />

a finished article to get through<br />

review. That can be hard on the<br />

author and others who want to see<br />

the material in print.”<br />

Even after an article is accepted<br />

for publication, it can take many<br />

more months before it actually<br />

appears.“That’s why I like poster presentations<br />

so much,” Moore commented.<br />

“It’s a fast-track to get the<br />

ideas published and into discussion.”<br />

Presentations and even continuing<br />

medical education (CME) activities<br />

can also net faster results than the traditional<br />

journal article.<br />

Another trajectory for a physicianauthor<br />

is to initially develop a live presentation<br />

that later becomes a poster or<br />

an article. Most dermatologists who<br />

enter the world of publishing find it<br />

engaging, rewarding, and invigorating,<br />

once they learn the ropes.<br />

“Physician Resources strives to<br />

continue to raise awareness of the<br />

important role of the dermatologist,”<br />

Stacey Moore said about her business,<br />

which opened two years ago and works<br />

only with dermatologists.“We want to<br />

help facilitate the process of communicating<br />

the latest ideas in dermatologic<br />

treatment and prevention. It is my hope<br />

that this will ultimately impact the dermatologic<br />

patient in a positive way to<br />

enhance his or her care.” ■<br />

Jo Ann LeQuang is a freelance medical<br />

writer based in Angleton, Texas. Contact<br />

Jo Ann at LeQ Medical, 1216 N.Velasco<br />

Street, Suite J, Angleton, TX 77515;<br />

telephone 979-864-4479; fax 979-864-<br />

3930; e-mail joann@leqmedical.com.


HMP COMMUNICATIONS<br />

83 General Warren Blvd., Suite 100<br />

Malvern, PA 19355<br />

800-237-7285<br />

PRSRT STD<br />

US POSTAGE<br />

PAID<br />

BENSALEM, PA<br />

PERMIT #182

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