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10.8% lower (statistically significant) in the intervention<br />

group, corresponding to an odds ratio of 0.82. The difference<br />

could be ascribed to the number of patients admitted<br />

to hospital within the first 3 months of the study period.<br />

Correction for differences in baseline data and patient useof-services<br />

in the 3 years before enrollment did not change<br />

the conclusion. Overall mortality in the control group<br />

was 8.3% and in the intervention group 4.6% which is<br />

a statistically significant difference, corresponding to an<br />

odds ratio of 0.5.<br />

Effect on health-related quality-of-life<br />

In the study examining health-related quality-of-life,<br />

the sample size was calculated on the basis of detecting<br />

an improvement of 0.3-fold of the standardized average<br />

of the effect variables, and included a total of 1,650 patients<br />

10 . Health-related quality-of-life was measured with<br />

the Health Survey Short Form SF-36 v2. Data were<br />

collected by personal interview at the time of baseline<br />

measurement acquisition and also by postal questionnaires<br />

after 4 and 12 months of enrollment. A total of 1,573<br />

patients took part in the measurements at inclusion. After<br />

12 months 62% returned the questionnaire.<br />

The trial showed that patients using telemedicine had no<br />

statistically significant better effect on quality-of-life, fear,<br />

or depression. The authors concluded that the study did<br />

not demonstrate any detrimental effect of using telemedicine<br />

on patient health-related quality-of-life.<br />

Economic effects<br />

The purpose of the economic analysis was to estimate<br />

the costs and cost-effectiveness of telehealth. Data from<br />

questionnaires to patients and health professionals taking<br />

part in the study were used 11 . The study adopted a health<br />

and social services perspective including use of hospitals,<br />

primary care clinics, and other sources of community care.<br />

Concerning the costs of the intervention, the following<br />

were assessed: Telemedicine equipment, licenses, mounting<br />

of equipment and its maintenance, and personnel<br />

used in the telehealth monitoring teams. The drop-out<br />

rate from questionnaire return to investigators was 38%.<br />

The authors estimated that the groups were comparable<br />

overall even though there were some statistically significant<br />

differences. For example the proportion of patients with<br />

heart failure was higher in the usual care group whereas<br />

the proportion of patients with COPD was higher in the<br />

telemedicine group. Table 3 shows that the costs per patient<br />

in the telehealth group were 15% higher compared<br />

to the control group (during a 3-month period before<br />

Table 3. Average costs per patient ± SEM during the period<br />

from months 9-12 a . Numbers in 2009 GBP<br />

Type of cost Control group Telemedicine group<br />

Hospital costs 666.2 ± 74.9 518.7 ± 67.8<br />

Primary care costs 244.2 ± 21.4 211.0 ± 17.1<br />

Care home respite costs 1.5 ± 1.5 1.7 ± 1.7<br />

Community care costs 193.0 ± 39.6 140.3 ± 29.6<br />

Mental healthcare costs 8.4 ± 4.5 5.8 ± 2.6<br />

Day care costs 42.7 ± 11.4 28.2 ± 9.6<br />

Adaptations costs 1.9 ± 0.6 2.0 ± 0.5<br />

Equipment costs 0.4 ± 0.2 0.5 ± 0.2<br />

Medication costs 222 ± 7.4 230.4 ± 7.1<br />

Total costs excluding telehealth<br />

delivery and equipment<br />

1380.3 ± 102.4 1138.6 ± 88.6<br />

Total costs including telehealth<br />

delivery and equipment<br />

1389.7 ± 102.6 1596.1 ± 88.6<br />

SEM = standard error of the mean. a Based on [11, Table 2]<br />

the 12-month study enrollment). The main reason is that<br />

the average annual cost per participant for the telehealth<br />

equipment and support was £1,847 per patient for whom<br />

cost data were available at the 12-month <strong>final</strong> follow-up.<br />

These costs more than outweighed the savings in hospital<br />

costs. However, none of these results were significantly<br />

different between the two patient groups.<br />

Two sensitivity analyses were performed on the consequences<br />

of an 80% reduction of telehealth equipment<br />

costs and an assumption of full utilization of equipment<br />

capacity 11 . Both scenarios show a reduction in the costs per<br />

patients using telehealth by 7–8%, but the costs remained<br />

higher than in the control group. The authors calculated<br />

the incremental costs per gained quality-adjusted life-year<br />

to be £92,000 and concluded that telehealth is not costeffective<br />

when used as an add-on to standard patient support<br />

and treatment.<br />

Organizational effects<br />

An evaluation of the organizational factors having an impact<br />

on telehealth implementation was performed in parallel<br />

to the randomized study 12 , as a longitudinal case-study.<br />

Data collection was performed by triangulating data from<br />

interviews with health personnel and administrator, from<br />

observations during implementation, and from document<br />

analysis. This evaluation showed that the implementation<br />

lessons and organizational learning amongst the trial sites<br />

were hindered by the requirements of the randomized trial<br />

design. An example of this includes the possible lack of<br />

directed intervention to patients with special needs and<br />

the lack of experienced-based adjustment during the trial<br />

among the healthcare professionals. The full organizational<br />

potential is thus not expected to be achieved.<br />

46<br />

EWMA <strong>Journal</strong> <strong>2014</strong> vol 14 no 1

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