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Scientific Communication<br />

Barriers to patient<br />

As part of the WSD, interviews were performed with patients<br />

who declined to participate in the intervention 13 . In<br />

the WSD, 36.7% of invited individuals did not want to<br />

take part after receiving a home visit and being provided<br />

information on study goals and inclusion requirements.<br />

Of the patients that declined to participate in the study<br />

only 22 of 61 patients accepted to go through an interview<br />

regarding their reasons for not taking part in the trial. The<br />

answers obtained from the interview can be categorized<br />

into the following:<br />

Requirements for technical competence and operation<br />

of equipment.<br />

Some patients declined because they felt that they were<br />

unable to operate equipment in a satisfactory manner. As<br />

an example some found it difficult to get the equipment<br />

to work and others had problems with false alarms due<br />

to faulty readings.<br />

Threats to identity, independence, and self-care.<br />

Some patients felt that the required medical equipment<br />

contributed to a feeling of morbidity, and furthermore,<br />

thought that the equipment should be used by sicker individuals.<br />

Some patients also found that the regular measurements<br />

required posed a threat to their independence.<br />

Expectations of and experienced disruptions to health<br />

and social care services.<br />

Some patients were quite satisfied with their current treatment<br />

approaches and health care professionals, and they<br />

did not want to make any changes to these arrangements.<br />

The authors concluded that forthcoming projects related<br />

to telemedicine must assure that intervention does not<br />

threaten patient self-perception of independence, their<br />

ability to use required equipment, or inadvertently cause<br />

individuals feel sicker than they actually are. Also, time<br />

should be spent on thoroughly introducing and clarifying<br />

of all potential sources of uncertainty among the patients.<br />

DISCUSSION<br />

The WSD trial has demonstrated reduced mortality from<br />

8.3 to 4.6% by using telemedicine to manage chronic diseases<br />

(i.e., chronic lung disease, chronic heart disease, and<br />

diabetes). The number of hospital admissions was reduced<br />

by 11% during a 12-month period. Patient health-related<br />

quality-of-life remained unchanged. The achieved savings<br />

however, were less than the costs related to establishing<br />

and implementing telehealth approaches, and overall costs<br />

per patient was increased by 15%.<br />

Central to interpreting the methodology and results of<br />

the WSD is the choice of patient sample, which included<br />

a heterogeneous group of individuals with either of three<br />

chronic diseases, i.e., diabetes, chronic obstructive lung<br />

disease, or chronic heart disease. So far, the WSD study<br />

organizers have published the effects of telehealth on the<br />

group as a whole (9 , and uncertainty remains on diseasespecific<br />

outcomes within the specific patient subgroups.<br />

Important issues have thus not yet been addressed in the<br />

primary articles.<br />

The WSD was criticized in a BMJ commentary 14 for not<br />

being precise in describing the influence caused by the<br />

sponsor (i.e., the Department of Health). Also, criticism<br />

has been raised that the Ministry of Health presented preliminary<br />

study data in a fairly positive manner before these<br />

data underwent rigorous peer-review and publication. Although<br />

the randomized design can secure the study design<br />

internal validity, it can also be potentially problematic 15 .<br />

There is a danger that organizational gains are overlooked<br />

because improvements of the organization were not allowed<br />

during the trial. A lack of blinding of information<br />

on participating patients and healthcare professionals can<br />

additionally lead to bias in favor of telemedicine benefits.<br />

If an á priori expectation is that telemedicine will contribute<br />

strongly in solving imminent demographic challenges<br />

in the healthcare system, the results from WSD are disappointing.<br />

The study did not show an overall reduction in<br />

costs per patient; nor did it show cost-effectiveness of using<br />

telemedicine. On the other hand, the study demonstrated<br />

a health gain by a significant reduction in patient mortality<br />

in the telemedicine group versus conventionally treated patients.<br />

Therefore, more clinical trials are needed before we<br />

can definitively assess the potential of telemedicine use for<br />

special patient subgroups, and to increase our knowledge<br />

of specific telemedicine mechanisms that govern health<br />

outcomes. Furthermore, it is important to stress that the<br />

technologies studied in the WSD are fairly old, having<br />

been selected for this project in May of 2008.<br />

The WSD thus fits nicely into the overall picture of<br />

telemedicine that was clarified in a review from 2012 6 .<br />

Telemedicine may have positive clinical impact, but only<br />

rarely will it, in its current format, reduce overall healthcare<br />

costs. Should we overtly reject the idea of telemedicine<br />

being a possible solution for the future problems of<br />

healthcare delivery in an increasingly elderly population?<br />

Should we simply discount the initiatives for testing new<br />

telemedicine solutions for people suffering from chronic<br />

<br />

EWMA <strong>Journal</strong> <strong>2014</strong> vol 14 no 1 47

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