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LIST OF TABLES
Table 1 Major dimensions of institutional social support 129
Table 2 Timing of institutional social support 130
Table 3 Perceived professional competence 131
Table 4
Table 5
Table 6
Table 7
Number of responses made by nurses experiencing
work-related aggression by frequency, type and source of aggression 158
Reporting, expectation of, and receiving institutional support
following aggressive incidents 164
Number and percentage of nurses perceiving fellow workers as
supportive following aggressive behavioius 166
Pearson correlations between components of work-related aggression,
institutional support and perceived professional competence 168
Table 8 Impact of aggression on perceived professional competence 171
Table 9 Components of perceived professional competence 172
Table 10 Summary of the moderational effect of perceived institutional
social support on the aggression-perceived professional
competence relationships 175
Table 11
Summary of Stepwise regression analysis for variables predicting
perceived professional competence 177
Table 12 Summary of subgroups for in-depth interviews 191
Table 13 Data display matrix for powerlessness 197
Table 14 Data display matrix for expectation to cope 200
Table 15 Data display matrix for emotional confusion 203
Table 16 Data display matrix for lack of institutional support 207
Table 17 Data display matrix for doubts about professional competency 212
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