July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
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A Tribute<br />
to Our Colleague,<br />
SID BARNES<br />
A 13-Year Voyage with <strong>Dynabrade</strong> Europe<br />
Sid Barnes started working at <strong>Dynabrade</strong> Europe in January,<br />
1995 and is planning to retire in December, 2008. A very young<br />
spirit with a strong personality and great sense of humor, Sid is also a person<br />
of commitment, knowledge and enthusiasm. Described by most <strong>Dynabrade</strong>rs<br />
as a joker, he is always ready for a laugh.<br />
As he prepares to leave <strong>Dynabrade</strong> Europe, we decided to ask people for<br />
their impressions of Sid throughout his 13 years with us. So we asked three<br />
basic questions, and here are some of the replies. (Naturally all sources were<br />
promised anonymity.)<br />
What was your first impression of Sid Barnes?<br />
“I was impressed and scared; this man seemed to know all.”<br />
“This guy should be on Fawlty Towers.”<br />
“A personality with a positive approach to life and work, with a great sense<br />
of humor.”<br />
“Quick to anger, quick to cool down. He could look furiously at a group that was<br />
ten minutes late and ask,‘What part of 8:00 did you not understand?’ Just a<br />
few minutes later he would happily observe, ‘I really like these meetings when<br />
we talk to each other.”<br />
“When I first met Sid I thought I had a very proper British gentleman in front<br />
of me. A talkative, humorous person, and reliable too.”<br />
“Sid is thoroughly efficient, honest and a capable member of our staff.”<br />
“The way he treats young colleagues is very gentle and kind. He is an excellent<br />
tutor, excellent presenter and a really good human being. Sid became a friend<br />
very quickly via joke exchange sessions.”<br />
“He is always talking. I later realized that there were<br />
two reasons for that: First and most important was to<br />
keep himself awake, and second was because Sid has an<br />
opinion about everything. Nothing is too big or small.”<br />
“Knowing Sid for over twenty years, my first impression<br />
was that he was a man of great integrity, with a wealth<br />
of knowledge in the metal finishing industry. I also<br />
found him to be a man with great management skills.”<br />
What have you learned from Sid Barnes?<br />
Considered an excellent teacher, most of our<br />
employees have learned a lot from Sid. Many<br />
European Application Engineers spent time<br />
training in the UK and experienced Sid’s<br />
willingness to share information, teach about product<br />
applications, and passionately spread the<br />
<strong>Dynabrade</strong> story. Here are some facets of Sid’s<br />
colorful philosophy that were mentioned:<br />
4<br />
Sid Barnes holds his award as top Regional Sales Manager of 2007. Standing with Sid are<br />
(l-r) Steve Young, Ian MacDonald and Brian Munden.<br />
• NEVER reply to an abrupt letter straight away.<br />
• ALWAYS tackle even small clients and their minor<br />
problems in the most professional way.<br />
• ALWAYS stay calm and try to find a solution<br />
for both parties.<br />
• ALWAYS carry the “AA Good Pub and Food<br />
Guide” with you.<br />
• It is of fundamental importance to focus our daily<br />
activity on the shop floor.<br />
• It is not a problem to admit you cannot do something<br />
immediately — provided you tell when and what you<br />
will be able to do. Then stick by your commitments.