July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.
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Message From MarCom<br />
<strong>Dynabrade</strong> Literature:<br />
A Step-by-Step Process<br />
By Gary Lojacono - Manager of Marketing Communications<br />
<strong>Dynabrade</strong>’s sales literature<br />
has long been recognized<br />
as the best in the<br />
industry. Our marketing department<br />
strives to create highquality,<br />
visually exciting<br />
material that is a vital aid to<br />
distributors and customers alike. These<br />
results are achieved through a detailed<br />
process, requiring several steps and<br />
involving many participants.<br />
The development of new literature is<br />
linked to our internal product release,<br />
as created by the Product Manager (Steve<br />
Briggs, Jim Tischler or Larry Van<br />
Deusen). This release is a blueprint on how<br />
to go to market with our newest tool,<br />
including background information and<br />
competitive analysis. As an internal document,<br />
it often contains confidential or<br />
proprietary information. The product<br />
release also serves as the salesmen’s advance<br />
notice of our USA distributor announcement,<br />
which is usually scheduled<br />
for thirty days later. This gives the salesmen<br />
time to review the internal release, ask any<br />
questions and plan their sales approach.<br />
It is during this thirty-day period that the<br />
new sales literature is finalized. But the<br />
gestation of the literature actually begins<br />
much earlier, as the internal release<br />
is being developed. That is when the<br />
Marketing Manager (Gary Lojacono or<br />
Andy Mandell) confers with the Product<br />
Manager to determine our best approach<br />
for showcasing<br />
the new tool in<br />
print form.<br />
Key selling<br />
points and targeted<br />
markets<br />
are discussed,<br />
along with the<br />
tool applications<br />
to be photographed.<br />
Our<br />
approach with<br />
photos is to present<br />
realistic applications<br />
actually<br />
employed in the<br />
workplace, to<br />
connect visually<br />
with the end-user.<br />
Choices are also<br />
made for the<br />
right accessories<br />
and abrasives to<br />
include as crosssell<br />
products, as we strive always to “sell<br />
the system.”<br />
Based on this groundwork the Marketing<br />
Manager writes the text of the literature,<br />
injecting the necessary “sizzle” along with<br />
the facts. Meanwhile Jason Bolis begins<br />
shooting photography of the tool and<br />
its applications, in our new in-house photo<br />
studio (see page 5).<br />
When the photography is complete, the<br />
photos and text go to a Graphic Artist<br />
(Jeff Cummings, Trina Schiavitti or<br />
Michael Roth) for the design phase. This<br />
group has developed a distinctive format<br />
consistent to all our printed pieces, which<br />
assures that the “<strong>Dynabrade</strong> look” can<br />
be spotted from across a room. In addition<br />
our designers do an outstanding job<br />
of making each piece visually interesting,<br />
organized and easy to read.<br />
When the first design proof is complete<br />
it is reviewed by the Marketing Manager,<br />
who also consults with the Product<br />
Manager. A revised proof is then circulated<br />
to our “literature<br />
board,” made<br />
up of <strong>Dynabrade</strong><br />
personnel from<br />
a variety of<br />
departments. By<br />
ensuring that the<br />
proof is viewed<br />
from many different<br />
vantage<br />
points, we reduce<br />
the chance of<br />
missing a selling<br />
point or having<br />
an error slip<br />
through.<br />
After the input<br />
of the literature<br />
board is considered,<br />
final revisions<br />
are made<br />
and the Marketing<br />
Manager will<br />
approve the final<br />
version. It is then sent to the printer, and<br />
when the printed piece arrives we begin<br />
the USA distributor introduction. This<br />
normally consists of a traditional mailing<br />
followed by an electronic “E-News”<br />
announcement. Timing of the product announcement<br />
outside the USA is<br />
determined by <strong>Dynabrade</strong> International.<br />
But the process does not end there –<br />
often a customized version of new<br />
literature may be created for Europe, and<br />
the piece may also be translated into<br />
other languages. In addition, the<br />
graphic files are shared with Roberto<br />
Rivas of <strong>Dynabrade</strong> do Brasil, who<br />
translates the information himself and<br />
creates Spanish and Portuguese versions.<br />
8