July08_Connections_Spread:Newsletter Layout - Dynabrade Inc.

“Linking Company News to Employees”
July 200
NEW TRAINING CENTER
Opens in Clarence Headquarters
By Tony Schiavitti - Corporate Trainer
Dynabrade’s new
Training Center
(formerly known
as the Methods
Room) is approximately
1,200 sq.
feet in area. It is
located in the southeast sector
of the building, across from the
amphitheater, allowing easy
access for classroom initiatives.
There are three sections of the
new Training Center: the main
demonstration area, a storage
area and washroom. The demonstration
area has nine airdrops
that are equipped with our new
Filter-Regulator-Lubricator.
Half-inch airlines are fed to
the units and into manifolds
that have been attached to the
individual workbenches. This
gives us the versatility to arrange
the room in a variety of ways.
Our new workbenches are
mobile units that can be moved
and set up anywhere in the
room, or any location in the
building. Storage wells for
tools, abrasives and work pieces
are also incorporated into the
design of the benches. We have
five new benches (three large
and two small). The large
benches have the capacity to
hold up to 60 tools, along with
compatible abrasives.
So far, visitors to the new
Training Center have invariably
complimented the graphic
design on the benches and the
front wall. These exciting designs
were created by Dynabrade,
and a local company applied
them to a peel-and-stick wallpaper.
The concept is similar to
what we did with our Mobile
Training Units (see page 10).
Accolades should go to
Irv Roy, Bill Slomba, Jason
Bolis and Jeff Cummings. All
were instrumental in the design
and development of our new
Training Center.
Inside:
Story
Page
Dynabrade Europe 2
Purchasing Dept. 3
Tribute to Sid Barnes 4-5
Photography Room 5
Webinar 6-7
Dynabrade Literature 8
Corporate Challenge 9
Vendor Award 9
Lunch & Learn / Eastec 10
Meet Your Coworker 11
New Faces 12

The View From Europe
Wind Energy Stirs New Business
By Torben Vittrup - Regional Sales Manager, Scandinavia, Finland & Iceland
Recently the largest
order ever placed
for wind turbines
was announced.
Gamesa, a company
headquartered in Spain,
signed an agreement to
supply 4,500 MW (megawatts) of
wind turbines.
A little calculation, using approximate
figures, brings some
staggering results: This order was
for 2,250 complete wind turbines,
which equals 6,750 blades of 44
meters each. That is the height of
1,000 Eiffel Towers in Paris, or
3,200 times the height of the USA
Statue of Liberty! Further, 2,250
wind towers of 100 meters each is
the total length of 3,182 Boeing
747-400 airplanes, or the length of
19 American football fields!
This exciting new market, as
described by Jim Tischler in our
March 2007 Connections, holds
enormous potential for Dynabrade.
Our tools are used in almost all
areas of the production process.
Keeping the size of the above order
in mind, I will try to convey the
type of potential for our tools. I will
describe the different processes and
the way Dynabrade tools are used,
to give an idea of where to recognize
opportunities.
There are several different ways
of producing the blades, towers
and nacelles (the “house” on top of
the tower), so there can be many
more opportunities. But here are
some definite ones:
Towers: made out of steel and painted.
• Disc Sanders and Die Grinders - For cleaning welds
• Random Orbital Sanders - Finishing before painting
Molds: (from which the turbine blades and nacelles are made) must be clean and in good condition.
• Disc Sanders - For large repairs
• Random Orbital Sanders - For sanding and repairing defects, and before polishing
• Rotary Polisher - To polish the molds
Blades: made of fiberglass, in one piece or two pieces glued together.
• Cut-Off Wheel Tools - To trim the flanges
• Disc Sanders - Sanding of flanges; large repairs; inside blades for reinforcements
• Random Orbital Sanders - Sanding before painting and repairs
• Gear-Driven Sanders - Filler sanding
• Drills - Different attachments to be mounted to blade
Nacelles: made from fiberglass, normally out of six pieces: top, bottom and four sides.
• Cut-Off Wheel Tools - To trim the flanges
• Disc Sanders - Flange sanding; large repairs
• Random Orbital Sanders - Sanding before painting; repairs
• Gear-Driven Sanders - Filler sanding
• Drills - Various attachments mounted on the nacelles
Another example that
shows the potential of this
market is LM Glasfiber in
Denmark, which has 5,000
employees, 80% of whom
work in production. LM is
the world’s largest producer
of blades, so about 4,000
people are using different
kinds of tools every day. That
equals a lot of sales potential!
This market has grown
30% every year of this
decade, and is predicted to
grow even more in the years
to come, especially with oil
prices over $130 (USA). This
growth has been led by Europe
and the USA. In the future
we will see more wind
energy opportunities in the
Asian market as well.
To further understand and
focus on this market, we will
be sending out a survey in the
near future, wherein we will
try to identify blade production
around the world.
Should you need any information
about the wind energy
market, or would like to
share your own information,
please feel free to contact me.
Torben Vittrup is our European
Market Leader for the
Wind Energy Power Industry.
2

Department Focus
Purchasing Department
Meets Many Challenges
By John Sgroi - Purchasing Manager
The role of purchasing is often misunderstood,
so I am happy to submit a few words
about our team. Consisting of six people, our
Purchasing Department has the equivalent of 60
years of Dynabrade
experience.
This experience
is essential in fulfilling
our many responsibilities.
Not only for the
day-to-day requirements
of the company’s internal
operations, but in vendor
selection and maintenance,
part costs, term negotiations,
invoice processing
and service contracts.
These are just a few of the
areas that fall under the
Purchasing Department’s
activities.
With over 20,000 active
part numbers currently
in our system (10,000 of
which are purchased to
engineering drawing specifications),
it is no wonder
we write an average of 1,200 purchase orders each month.
Materials Management keeps it all together and advises us what
is required, and when we have the needed parts on hand.
Product development is another area where we are
involved. We meet every day with Walter Welsch and all
departments (Engineering, Marketing, Sales, etc.) to discuss,
help or plan an upcoming tool, accessory, or product
improvement. It is our job to support these departments,
from concept prototypes to the final product.
With the rapidly rising costs for almost every material we buy,
Dynabrade and Purchasing face great challenges ahead. We
Dynabrade Purchasing Department (l-r): Tim Weber, Maria Luberti, Jan Niland, John Sgroi, Joe Beanan and Paul Gerlach.
are all faced with this reality and Purchasing sees this daily.
We recognize that profitability starts with low cost and high
quality. We’ll continue to shrink our supplier base and create
new partnerships in the USA and internationally.
Together we will meet all challenges and help to make
Dynabrade an even stronger company.
Tom Moss pulls one of over 20,000 active parts that Dynabrade has in the system.
3

A Tribute
to Our Colleague,
SID BARNES
A 13-Year Voyage with Dynabrade Europe
Sid Barnes started working at Dynabrade Europe in January,
1995 and is planning to retire in December, 2008. A very young
spirit with a strong personality and great sense of humor, Sid is also a person
of commitment, knowledge and enthusiasm. Described by most Dynabraders
as a joker, he is always ready for a laugh.
As he prepares to leave Dynabrade Europe, we decided to ask people for
their impressions of Sid throughout his 13 years with us. So we asked three
basic questions, and here are some of the replies. (Naturally all sources were
promised anonymity.)
What was your first impression of Sid Barnes?
“I was impressed and scared; this man seemed to know all.”
“This guy should be on Fawlty Towers.”
“A personality with a positive approach to life and work, with a great sense
of humor.”
“Quick to anger, quick to cool down. He could look furiously at a group that was
ten minutes late and ask,‘What part of 8:00 did you not understand?’ Just a
few minutes later he would happily observe, ‘I really like these meetings when
we talk to each other.”
“When I first met Sid I thought I had a very proper British gentleman in front
of me. A talkative, humorous person, and reliable too.”
“Sid is thoroughly efficient, honest and a capable member of our staff.”
“The way he treats young colleagues is very gentle and kind. He is an excellent
tutor, excellent presenter and a really good human being. Sid became a friend
very quickly via joke exchange sessions.”
“He is always talking. I later realized that there were
two reasons for that: First and most important was to
keep himself awake, and second was because Sid has an
opinion about everything. Nothing is too big or small.”
“Knowing Sid for over twenty years, my first impression
was that he was a man of great integrity, with a wealth
of knowledge in the metal finishing industry. I also
found him to be a man with great management skills.”
What have you learned from Sid Barnes?
Considered an excellent teacher, most of our
employees have learned a lot from Sid. Many
European Application Engineers spent time
training in the UK and experienced Sid’s
willingness to share information, teach about product
applications, and passionately spread the
Dynabrade story. Here are some facets of Sid’s
colorful philosophy that were mentioned:
4
Sid Barnes holds his award as top Regional Sales Manager of 2007. Standing with Sid are
(l-r) Steve Young, Ian MacDonald and Brian Munden.
• NEVER reply to an abrupt letter straight away.
• ALWAYS tackle even small clients and their minor
problems in the most professional way.
• ALWAYS stay calm and try to find a solution
for both parties.
• ALWAYS carry the “AA Good Pub and Food
Guide” with you.
• It is of fundamental importance to focus our daily
activity on the shop floor.
• It is not a problem to admit you cannot do something
immediately — provided you tell when and what you
will be able to do. Then stick by your commitments.

After years of working with
Sid Barnes, what is your strongest
t memory?
“A person with a great influence on his
distributors. He is very dedicated and
implicated man.”
“Sid says that ‘Features and Benefits’ are
the two words a good salesperson should
always remember.”
“I have to mention a horrible breakfast at
‘Little Chef’ but above all, I put his remarkable
style and distinction.”
“If I had been his son, I would have been the
brightest person in the world. He is the best
person I have ever worked for.”
“He always likes to leave the customer smiling,
that is one of his many great sayings.”
“I consider Sid to be my Godfather at
Dynabrade. He was precisely the man to
teach me the essentials of the profession, and
showed me the level of professionalism I
should strive to reach.”
“He taught me the most selling techniques possible
over many years.”
“He supported me to a maximum in my job, and
recognized my efforts and my support to our
customers. I will keep him in mind as a very
respectful person.”
“Sid Barnes is that rare person who can explain
how to change a Dynafile ® belt while talking
about walking down a fairway in Ireland.”
“A person with great influence
on his distributors”
Finally, here is a typical Sid Barnes anecdote.
Sid felt that one of his distributors was
badly underperforming. So he had a meeting
with the Managing Director and told him (in
rather blunt terms) that if his sales didn’t improve
he would be dropped as a distributor.
By year’s end the distributor’s sales figures
had increased. Some time later I met this
same Managing Director at a dinner. When
I told him I worked for Dynabrade he almost
choked in his drink and told me, “If it is the
last breath I take, I will show Sid Barnes that
I can sell Dynabrade!”
In summary, it is with much affection and
respect that everyone speaks of Sid Barnes,
and what he meant to them and Dynabrade
Europe. We are sure he will enjoy spending
more time with his family and especially
his grandchildren. The golf courses have,
of course, been booked in advance!
Sid Barnes in a training session with
Cagri Sikim.
New Clarence In-House Photo Studio
Dynabrade now handles
all product photography
in-house, as we recently
christened a new photo studio in
Clarence. Jason Bolis is in
charge of this operation,
adding photography duties
to his many responsibilities.
The new studio is equipped
with a state-of-the-art
digital camera and professional
lighting, ensuring a high
quality photo every time. This
setup gives Dynabrade another
Jason Bolis
advantage, as we now have total
control over photo composition
and quality, and can react
immediately to photo needs. We
are no longer forced to contract
with an outside studio
and incur added expenses.
How is this setup working?
Well, all the photos in our
most recent literature pieces
were created without ever
leaving the Clarence building.
It’s one more example of The
Dynabrade Difference!
New photo equipment shown in use. This is a typical lighting arrangement
for a product silhouette.
5

Product Management Forum
Dynabrade’s First Webinar
Sets Record for Success
Live, On-Line Sales Meeting Reaches Wide Audience
By Steve Briggs - Product Manager
WEBINAR: A seminar conducted remotely over the internet. The “audience”
views the slides through their web browser and hears the speaker’s commentary
over their telephone. This allows the viewer to ask questions through
the phone or type them in and have them addressed by the presenter.
On May 13, 2008
Dynabrade participated in
three live Webinars with the
USA Affiliated Distributors
(AD) group, and set a
record for most number of
viewings. We totaled 573
viewings, broken down
within these time zones:
Eastern USA – 249 viewers;
Central USA – 146 viewers;
Pacific USA - 178 viewers.
Our goal was to have
a Dynabrade salesperson
at an AD affiliate while
the live Webinars were
taking place. We forwarded
the Webinar outline to
our sales team in advance
so they could have the
related products on-site.
This way our sales person
could address any additional
questions once the
presentation was complete.
Having the tools on-site
really helped in securing
appointments for tool
demonstrations as well!
When the three live
Webinars were concluded
we selected one to be an
archived version. This
archived version can be
viewed by AD members at
a later date, or be viewed
as part of a meeting with a
Dynabrade salesperson.
From May 14 through June
30, our archived Webinar
has had 72 additional
viewings! That averages out
to 12 viewings per week!
(We do not know the total
number of viewers for the
archived version, as it is
not a required field to be
populated when you register.)
What was the primary goal of the presentation?
Defining The Dynabrade Difference! There were three
areas we focused on to define our motto. They were:
1.) Ease of Doing Business with Dynabrade
2.) Product Breadth
3.) New Products
And what follows is how we expanded each of these areas.
1. Why is it easy to do business with Dynabrade?
• No Obligation Demonstrations. We drove home that each of
our representatives are supplied with a “DynaVan” and
Dynabrade tools, so that end users can try our tools at their
own work station. Putting our feet in front of the customer
and putting tools in the operator’s hands!
• Selling the System. Our reps also carry abrasives and their goal
is to provide the end-user with a complete solution for their
finishing needs. Matching the right tool with the right abrasive
cuts down on rework!
• Abrasives. Dynabrade stocks abrasives and can ship small
quantity orders within one business day.
• Mobile Training Units. We have these trailers in each region
of the country to demonstrate our Stationary Equipment.
So when we sell a Random Orbital Sander we may follow
up with “we can also reduce the amount of dust in your
shop with a Downdraft Table; would you like me to schedule
a demonstration for that?” These trailers can also be used
for distributor open houses and training seminars.
• Customized promotional flyers. Our in-house graphics team
can design customized promotional flyers very quickly.
• Customer Service. The industry knows us for our respected,
qualified Customer Service Department. We answer the phone!
• Shipping. We are able to ship our “A” and “B” tool items
in less than two business days nearly 70% of the time.
Unmatched by our competitors!
6

2. Our Product Offering Has Grown!
Many people in the industry have a tendency to think of
Dynabrade as only the Dynafile ® company or the Random
Orbital Sander company. How wrong they are!
In addition to having the most complete offering of Portable
Belt Tools and Random Orbital Sanders in the world,
we also offer:
• Scores of Die Grinders. Offered in many speeds to correctly
mate our tools with abrasive maximum operating speeds
(MOS). We offer ratings from 950 to 100,000 RPM!
• Dozens of Disc Sanders. We have geared and gearless
Disc Sanders and our offering ranges from .4 hp to 2 hp.
• Abrasive offering. In the near future we will have a
new abrasive catalog that will offer the widest selection
of abrasives ever offered by Dynabrade!
• Stationary Equipment. This product group continues to
show annual sales growth in the double-digit range!
• Vacuum Assisted Tools. We are at the beginning stages of
this important market segment and will eventually offer
a literature piece dedicated solely to source-capture tools
and accessories.
3. New Products!
Dynabrade is known as a company that continuously
introduces new product every year. This year is no exception, as
these product introductions were discussed during the Webinar:
• 1.3 hp Right Angle Grinder
• Large Metal Finishing Station
• 3" Dia. Vacuum Disc Sander
• Vacuum Dynafine (8/08 intro planned)
• Pencil Filer (8/08 intro planned)
• SuperFinisher (8/08 intro planned)
58017
Was the Webinar a success?
Yes! That amount of exposure in such a short period of
time is fantastic. To coincide with the Webinar, Dynabrade
and AD ran a joint promotion for the month of June. This
resulted in a 17.72% increase in sales over June 2007.
Here are some quotes from our salesman monthly reports,
which are a pleasure to see:
“Even non-Dynabrade AD distribution had a chance to
view our Webinar. A few were so impressed with our Webinar
that they have approached us about becoming a Dynabrade
distributor.”
“Because of the SuperFinisher information introduced in
the Webinar, my distributor salesman got an appointment
that afternoon with a key account. We also scheduled a full
work day in June.”
“After viewing the Webinar, I immediately started receiving
requests for demonstrations.”
Thank you to all at Dynabrade who do their best to make
presentations like this possible. Without your efforts, the great
qualities that have come to define Dynabrade would not be
realized. It’s clear that the people who make up Dynabrade
are The Dynabrade Difference!
50210
Want to see the Webinar yourself ?
If would like to view the archived Webinar, please click on
the hyperlink located at bottom of the page.
52632
We also posed the question “When should you call your
Dynabrade representative?” and provided the following answers:
• To schedule no-obligation demonstrations on tools and
Stationary Equipment. (This can be scheduled as a joint call,
or our rep can make the call on the distributor’s behalf.)
• To schedule sales meetings.
• To arrange customized Training Clinics for your employees
and/or customers.
• To identify target markets for customized sales promotions.
It’s a 32-minute presentation and the video stream is a few
seconds delayed to the audio. If you are required to enter a
username and password, please use the following:
Username: sbriggs Password: briggs
http://www.bluevolt.com/CoBrandTemplate/CourseDetail.aspx?courseID=12678
7

Message From MarCom
Dynabrade Literature:
A Step-by-Step Process
By Gary Lojacono - Manager of Marketing Communications
Dynabrade’s sales literature
has long been recognized
as the best in the
industry. Our marketing department
strives to create highquality,
visually exciting
material that is a vital aid to
distributors and customers alike. These
results are achieved through a detailed
process, requiring several steps and
involving many participants.
The development of new literature is
linked to our internal product release,
as created by the Product Manager (Steve
Briggs, Jim Tischler or Larry Van
Deusen). This release is a blueprint on how
to go to market with our newest tool,
including background information and
competitive analysis. As an internal document,
it often contains confidential or
proprietary information. The product
release also serves as the salesmen’s advance
notice of our USA distributor announcement,
which is usually scheduled
for thirty days later. This gives the salesmen
time to review the internal release, ask any
questions and plan their sales approach.
It is during this thirty-day period that the
new sales literature is finalized. But the
gestation of the literature actually begins
much earlier, as the internal release
is being developed. That is when the
Marketing Manager (Gary Lojacono or
Andy Mandell) confers with the Product
Manager to determine our best approach
for showcasing
the new tool in
print form.
Key selling
points and targeted
markets
are discussed,
along with the
tool applications
to be photographed.
Our
approach with
photos is to present
realistic applications
actually
employed in the
workplace, to
connect visually
with the end-user.
Choices are also
made for the
right accessories
and abrasives to
include as crosssell
products, as we strive always to “sell
the system.”
Based on this groundwork the Marketing
Manager writes the text of the literature,
injecting the necessary “sizzle” along with
the facts. Meanwhile Jason Bolis begins
shooting photography of the tool and
its applications, in our new in-house photo
studio (see page 5).
When the photography is complete, the
photos and text go to a Graphic Artist
(Jeff Cummings, Trina Schiavitti or
Michael Roth) for the design phase. This
group has developed a distinctive format
consistent to all our printed pieces, which
assures that the “Dynabrade look” can
be spotted from across a room. In addition
our designers do an outstanding job
of making each piece visually interesting,
organized and easy to read.
When the first design proof is complete
it is reviewed by the Marketing Manager,
who also consults with the Product
Manager. A revised proof is then circulated
to our “literature
board,” made
up of Dynabrade
personnel from
a variety of
departments. By
ensuring that the
proof is viewed
from many different
vantage
points, we reduce
the chance of
missing a selling
point or having
an error slip
through.
After the input
of the literature
board is considered,
final revisions
are made
and the Marketing
Manager will
approve the final
version. It is then sent to the printer, and
when the printed piece arrives we begin
the USA distributor introduction. This
normally consists of a traditional mailing
followed by an electronic “E-News”
announcement. Timing of the product announcement
outside the USA is
determined by Dynabrade International.
But the process does not end there –
often a customized version of new
literature may be created for Europe, and
the piece may also be translated into
other languages. In addition, the
graphic files are shared with Roberto
Rivas of Dynabrade do Brasil, who
translates the information himself and
creates Spanish and Portuguese versions.
8

Company Happenings
Corporate Challenge 2008
Members of Team Dynabrade
once again did us
proud as they participated
in the annual JPMorgan
Chase Corporate Challenge,
held in Buffalo on
June 5, 2008. A throng of
12,400 runners and walkers
from 421 local businesses
completed the 3½-mile
trek through Delaware Park
on a sweltering summer
evening. The annual race
has been a tradition since
1981, and this year’s turnout
was the third highest in
the event’s history.
Kneeling (l-r): Suzanne Keller-Eleey, Ned Librock, Colin Brogan, Larry Van Deusen, Mark Lampka, Trina Schiavitti,
Lynn Ratajczak, Joe Beanan, Jim Dena.
Standing (l-r): Patti Wangelin, Nanci Pipo, Bob Keller, Bob Cartwright, Tom Orszagh, Ryan Brogan, Mike Saraf,
Patrick Brogan, Andy Mandell, Scott Biersbach , Mike Pagano, Jeff Miller, Steve Briggs, Sandra Jacobi-Cartwright,
Ann Lasiewicz, Kailey Cartwright, Sharon Rademacher, Anita McPhee, Christina Pagano. Not pictured: Peter Abate.
Distributor Names Dynabrade
AD Supply Partner of Year
Dynabrade is still receiving accolades for 2007, as members of our
USA Eastern Region team recently accepted an award
naming us “AD Supply Partner of the Year” from distributor R.G.
Brewton in Pennsylvania. AD stands for Affiliated Distributors, the
largest wholesale buying and marketing group in North America.
Instrumental in making this happen were Dynabrade salesmen
Eric Ehrman, Scott Nolt and Tom Tornabene, along with
Northeast Sales Manager Shane Davis.
Eric Ehrman Scott Nolt Tom Tornabene
Shane Davis
9

Dynabrade Today
APAC Directors
Visit Clarence HQ
Dynabrade USA recently entertained two honored visitors from
the Pacific Rim: Mike Noye, Managing Director of Dynabrade
Australia (opening soon) and Nischal Sachdev, Managing Director
of Dynabrade India. Our two international teammates spent
several days in Clarence taking part in sales meetings, strategy
sessions and product training.
Mike and Nischal also took time from their busy agendas to
update the USA marketing team with a “Lunch & Learn” session.
They each presented an informative overview of their division’s
strengths and challenges, and outlined ways that marketing can
further support their efforts.
Nischal Sachdev addresses the marketing team at his “Lunch & Learn” session.
MTU Stops At EASTEC Show
Dynabrade’s Mobile Training Unit (MTU) was an integral
part of our sales strategy at the EASTEC show in
West Springfield, Massachusetts (May, 2008).
Visitors to Dynabrade’s booth inside the show were
encouraged to stop at our outdoor MTU, with added
incentive of a door prize for one lucky winner.
This tactic proved highly successful as a steady
stream of customers headed to the trailer to see our
SuperFinisher, Wet Deburring Station, Metal Finishing
Station, Portable Vacuum, accessories and more.
10
Shane Davis, USA Northeast Sales Manager, talks about the 64100 Wet Deburring
Station with customers.
The Dynabrade Mobile Training Unit is set up outside of the EASTEC
show in Massachusetts.

Team Dynabrade
Meet Your Coworker
AL BORSUK-Dynabrade, Inc.
Where were you born?
I was born in Buffalo, NY, the
third child out of four. I’ve lived
in the Buffalo area all my life.
Where did you go to college?
I went to a community college,
where I received a degree in
mechanical technology.
When did you join
Dynabrade?
I started in November 1984.
What is your current
position at Dynabrade?
I am the Shipping Manager.
What is the most challenging
part of your job?
Tying all the pieces together to
get each order out the door.
Many distributors throughout
the world have special requests
for their countries or regions,
which we try to accommodate.
What is the most rewarding
part of your job?
Every day starts with a new list
of orders, and we can ship
most of them by the end of
that same day.
How would you describe
your work philosophy?
Work hard and play hard. I
enjoy competition.
What do you like most
about Dynabrade?
Things are constantly changing.
We’re always introducing
new products, which means
adding more people, building
additions and reorganizing to
improve production.
Tell us about your family.
I’ve been married to my high
school sweetheart, Colleen, for
23 years. We have two daughters
– Jessica, who is 20, and
Brianna, who is 18. Both are
attending college.
What are your hobbies?
All kinds of sports – softball,
tennis, golf, volleyball,
racquetball and bowling.
GARY JONES-Dynabrade, Inc.
Where were you born?
I was born in Birmingham,
Alabama, and also lived in
Mississippi, North and South
Carolina, and Tennessee.
Where did you go to college?
I have two degrees in Criminal
Justice: a Bachelor of Science
from Lees-McRae College (NC),
and a Master’s Degree from
American Military University.
Tell us about your military
service.
I’ve served since 1970. I entered
as a private and attained the
rank of Sergeant First Class.
In 1983 I graduated from
Officer Candidate School as a
Second Lieutenant. Now I
hold the rank of Lieutenant
Colonel and am assigned to
the 108th Training Command
in Charlotte, NC.
What jobs did you have
before Dynabrade?
Noland - inside/outside industrial
sales; Carborundum - abrasive
territory manager; Poe Corp. -
abrasive/air tool specialist;
CamBar (Hagemayer) - branch
manager/outside sales.
When did you join
Dynabrade?
I was hired in 1992. Currently
I am Carolina Territory Manager,
covering North and
South Carolina, Virginia and
eastern Tennessee (with able
sidekick Mike Kirk).
What is the most challenging
part of your job?
Trying to find new business, as
industries like textiles and
furniture move out of the USA.
What is the most rewarding
part of your job?
Being known as “the man with
the method” is great. Also seeing
all types of manufacturing
operations, and working with
distributor/manufacturing
personnel.
How would you describe
your work philosophy?
Practice the golden rule:
“Do unto others as you would
have them do unto you.”
What do you like most
about Dynabrade?
I feel I am part of a family - not
just some employee number.
Tell us about your family.
My lovely wife Corki and I
have four children and seven
grandchildren.
What are your hobbies?
Exercise, hunting and I
recently took up beekeeping.
11

New Faces at Dynabrade
USA
RICK BROWNING
Territory Manager-Florida
BLAKE COPPELS
Territory Manager-Alabama
LYNN DEBOTH
Receptionist
MARTIN PEREZ
Auto Western Sales Manager
EUROPE
HENNING ALEXANDER
Application Manager-Germany
MAYA NEVE
Market Development Manager
PAULO PAIVA
Warehouse Operator
ROBERTO SERRA
Human Resources Manager
BRASIL
ELIAS MARCELO
Application Engineer
MARILIA MALHEIROS
Secretary
ROBSON SILVA
Financial Trainee
WALTER JUNIOR
Marketing Trainee
DYNABRADE, INC. • DYNABRADE INTERNATIONAL
8989 Sheridan Drive • Clarence, NY 14031-1490 • Phone: (716) 631-0100 • Fax: 716-631-2073 • Int’l Fax: 716-631-2524
DYNABRADE EUROPE S.à r.l.
Zone Artisanale • L-5485 Wormeldange––Haut, Luxembourg • Phone: +352 768 494 1 • Fax: +352 768 495
DYNABRADE DO BRASIL
Rua Oneda, 632 • Sao Bernardo do Camp • SP - CEP 09895-280 • Phone: 55-11-4390-0133 • Fax: 55-11-4399-1067
DYNABRADE INDIA ABRASIVE POWER TOOLS Pvt Ltd.
EL-54, TTC Industrial Area, M.I.D.C. Mahape, Electronic Zone, Navi Mumbai - 400705, Maharashtra, India
Phone: +91 22 2763 2226 • Fax: +91 22 2763 2228
© DYNABRADE, INC., 2008