Mike Coker and son Troy work on golf courses ... - Backed By Bayer
Mike Coker and son Troy work on golf courses ... - Backed By Bayer
Mike Coker and son Troy work on golf courses ... - Backed By Bayer
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MANAGEMENT<br />
HUMAN RESOURCES<br />
Gather Revealing<br />
References<br />
A thorough background check upfr<strong>on</strong>t can<br />
save employer nightmares down the road<br />
<strong>By</strong> Peter Blais<br />
Hiring employees is a critical job for<br />
superintendents, particularly in a<br />
business where the skills <str<strong>on</strong>g>and</str<strong>on</strong>g> dedicati<strong>on</strong><br />
of the <str<strong>on</strong>g>work</str<strong>on</strong>g>force is so important<br />
to the quality of the final product.<br />
Checking references is a major part of that<br />
hiring process.<br />
As Janice Nort<strong>on</strong>, human resources director<br />
for CourseCo, a multi-course operator in<br />
Northern California, puts it: “You do not<br />
want to hire some<strong>on</strong>e who is going to kill all<br />
your grass. Basically, we are checking for qualificati<strong>on</strong>s<br />
when we c<strong>on</strong>tact references.”<br />
Many <strong>courses</strong> have some type of background-<br />
<str<strong>on</strong>g>and</str<strong>on</strong>g> reference-checking policy. This<br />
includes verifying informati<strong>on</strong> provided by<br />
job applicants, such as obtaining employment<br />
history; verifying items like driving<br />
records <str<strong>on</strong>g>and</str<strong>on</strong>g> Social Security numbers (certain<br />
laws, particularly the Illegal Immigrati<strong>on</strong> Reform<br />
<str<strong>on</strong>g>and</str<strong>on</strong>g> Immigrant Resp<strong>on</strong>sibility Act of<br />
1996, make organizati<strong>on</strong>s liable for costly<br />
fines if they hire <str<strong>on</strong>g>work</str<strong>on</strong>g>ers who are ineligible<br />
for employment in the United States); <str<strong>on</strong>g>and</str<strong>on</strong>g><br />
communicating with former supervisors <str<strong>on</strong>g>and</str<strong>on</strong>g><br />
co-<str<strong>on</strong>g>work</str<strong>on</strong>g>ers to obtain verbal or written references<br />
<strong>on</strong> job applicants.<br />
Requiring the truth<br />
Notifying job-seekers <strong>on</strong> applicati<strong>on</strong> forms<br />
that providing false informati<strong>on</strong> is potentially<br />
grounds for dismissal, <str<strong>on</strong>g>and</str<strong>on</strong>g> requiring them<br />
to sign <str<strong>on</strong>g>and</str<strong>on</strong>g> date those forms, is a fairly easy<br />
way to encourage potential employees to provide<br />
accurate informati<strong>on</strong>, according to the<br />
Society for Human Resource Management<br />
(SHRM) Staffing Research Report. However,<br />
verifying that informati<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> obtaining additi<strong>on</strong>al<br />
insight regarding employees through<br />
www.bayer<strong>golf</strong>advantage.com Golf Advantage 23